The Portbyhan Hotel

10/10

Exceptional

19 Feb 2026

Stephen

The room was great ,the staff were very helpful .

10/10

Exceptional

19 Feb 2026

Chris

Yes the two nights we stay there were great

10/10

Exceptional

03 Feb 2026

Darren

Clean room. Easy access. Effortless exit.

Business Self

6/10

Pleasant

29 Jan 2026

Esteban

The staying at the Hotel was reasonable good, that is, room very clean, good quality linen bed sheets, and room in good order. My predicament now is how I recover the $50.00 dollar key room deposit that I payed at the Lakes Hotel. Who is responsible to refund that money, The Lakes Hotel or the LastMinute? Because I have contacted Lola three times over the phone, apparently the Lakes Hotel Manager, but it has been impossible to recover the $50.00 dollars key room deposit. Is there any specific protocol to follow to recover that money? Please let me know. My email: [email protected]

2/10

Poor

29 Jan 2026

Kaela

There is nothing good i could say about this place, and to top it off Rooms are on top of a night club with no sound proofing.
Save your money, stay anywhere else..

Business_and_leisure Self

10/10

Exceptional

23 Jan 2026

Shane

Great location. Staff friendly and helpful. Room, public space and toiletts were always clean. Ate in the pub for two nights and that was a great experience. Parmi and cheeseburger. The cheeseburger in particular was amazing. Tasted great and wasn't sloppy. Overall, this one's a winner value for money.

Business Self

8/10

Excellent

09 Jan 2026

Anh Khanh

The location of Lakes hotel is perfect; the room is clean and the staff id so friendly. We will come back to book this hotel next time.

Leisure Partner

10/10

Exceptional

30 Dec 2025

Martine

Nice hotel very cheap its a share bathroom excellent food staff was very friendly

Leisure Partner

8/10

Excellent

02 Dec 2025

Mateo

Nice location, room and friendly staff

Leisure Self

10/10

Exceptional

28 Nov 2025

Yvonne

Excellent. Staff very friendly and helpful.

Leisure

8/10

Excellent

20 Nov 2025

Joe

Everything was a great experience
From start to finish

10/10

Exceptional

17 Nov 2025

Joann

room was perfect clean spotless linen was crisp and clean the coffee/tea station on top of fridge was so appreciated even in our budget room there was space for everything hangers in the wardrobe there was even milk in the fridge for us the checkin guy was great knew everything even looked up how long it would take us to get to the funeral the next day i needed the help and he was so happy to do so thank you again for everything

Leisure Partner

10/10

Exceptional

12 Nov 2025

Debbra

The staff where so friendly, room was very clean and comfortable

Leisure Self

4/10

Poor

12 Oct 2025

Tahra

Mattress severely uncomfortable and caused back pain, blood stain on the bedding, no quilt or proper blanets supplied, air conditioning did not work, showers full of mould. Accommodation over all needs upgrading for price. However, staff were incredibly friendly and helpful!

Leisure Partner

10/10

Exceptional

08 Oct 2025

mmichael

nice placce

Leisure Self

10/10

Exceptional

01 Oct 2025

maria

The room though small had a good fridge and tea/coffee facilities.

Leisure Partner

6/10

Pleasant

12 Sep 2025

Van Ny

Clean and so good work attitude but abit noisy sound like air around 6 to 9 or 10

10/10

Exceptional

07 Sep 2025

Awhina-e-hine

What the helly is that smelly from the vents/drains!!! Obviously a known issue why there’s soo many auto air freshners near the bathrooms at the end of the corridor!
Also heard some poor lady telling someone (trying to get in to her room!) to get away from her door late saturday night..

Business_and_leisure Self

10/10

Exceptional

01 Sep 2025

Paul

The staff were great and the sttandard of cleanliness were really good. Food was great and the waitstaff were competent and attentive. A really good stay, thank you all!

Self

10/10

Exceptional

26 Aug 2025

Noushig

Everything about this place is immaculate. The venue, location, staff, accommodation, food as well as the local community. So much peace and warmth. You will regret not going here.

Business_and_leisure Self

10/10

Exceptional

26 Aug 2025

Damian

Bistro very busy on a tue nite means good food

10/10

Exceptional

23 Aug 2025

Ted

Great staff, amazing pub, good old style rooms

4/10

Poor

03 Aug 2025

Geoff

The staff were excellent, but the rest of the experience was terrible, the fridge run all night, there was a machine outside my window that was extremely noisy all night. Noise in the corridor was terrible all night. Door closers were faulty and the room doors slammed all day and night. The TV is so small it's useless, and the volume was set way too low. No servicing of the room at all and run out of sugar, coffee and milk. The meals were tasty but mostly cold to warm at best.

Business_and_leisure Self

2/10

Poor

27 Jul 2025

Abbie

I have never in my life experience this i was refused by the staff to stay with them after paying for the room the staff said they dont accept local to stay at their hotel meaning people living around the central coast area i was turned down by the staff i even them i am about 30min away from home and i got dropped off have no place else to stay and they said theres other accommodation available around the corner i wana know whats the reason behind this policy after turning down by them i was outside sitting there calling all the accommodations around the area as most were fully booked and finally got an offer from Venus hotel about 15min walk from The lakes hotel does did anyone experience the same thing or not ? i want to know why booked and plan my trip prior two weeks before the event that i went to attend to find out they wont allow me to stay cus im a local so frustrating so i had to pay an extra room while waiting to get a refund after i checked in to Venus resort and they call me about an hour later and check if im still checking in or not are they serious ? i said no your staff were so rude and said they dont accept locals and her answer was oh im really sorry about that yes we dont allow local the answer i get was oh its just our policy so i hang up the phone but thank God lovely staff at Venus resort offer me great service....

6/10

Pleasant

07 Jul 2025

Jessica

The staff are amazing and friendly but

10/10

Exceptional

04 Jul 2025

Ted

Good room for price

10/10

Exceptional

17 Jun 2025

Cassandra

.

Partner

10/10

Exceptional

13 Jun 2025

Cassandra

.

Partner

4/10

Poor

09 Jun 2025

DIMITRIOS

Unfortunately i had paid through Wotif and then charged again by the lakes

10/10

Exceptional

08 Jun 2025

Cassandra

.

Partner

10/10

Exceptional

06 Jun 2025

Cassandra

Clean room and bathroom
Great hotel and bistro staff and
The best cleaner's they really take pride in their job

Partner

4/10

Poor

24 Apr 2019

Verified traveler

Lack of any person who could provide reliable information. Very dirty

Business_and_leisure Partner

8/10

Excellent

17 Dec 2018

Verified traveler

I loved this hotel, friendly staff and large rooms. Bathrooms and toilets are shared though they have separate lockable doors for each. Food downstairs is great. My only criticism was that the check in is located in an area where children are unable to go. Staff did however look after the kids as I checked in. Will definately use again.

6/10

Pleasant

27 Nov 2018

Verified traveler

good location but floors were violently creaky so we were scared about waking people up. the hotel check in is in the poker room so my my 17 yr old friend was kicked out. fine for the price but could be better

8/10

Excellent

16 Oct 2018

Verified traveler

Stayed due to work in the area. Room was comfortable
Location was good for family's, close to the shops and beach.

2/10

Poor

08 Oct 2018

Cathy

The staff were rude & not helpful. I asked for a special condition as we needed to be at a venue at 2pm & they refused early checkin so we could get ready. I rang early on the day so my room could've been cleaned early on the list.

4/10

Poor

03 Oct 2018

Godwin

Sleep deprived

Was not happy with being woken up very early in the morning with work men banging and talking in the roof area, was not impressed at all. I left the night check out. so I didn’t have to deal with them. 2 mornings in a row was enough had to get back to Melbourne for a proper sleep. Oh and the banging of the room doors at night. Friggen all night. BANG. BANG BANG ahhhhh sleep where are you.

8/10

Excellent

04 Sep 2018

Cassie

Excellent budget accommodation. Clean & a big comfy bed. Was worried about the shared bathroom but it was clean with a great shower, although bit hard to get dressed inside cubicle. Meals in bistro were reasonable & good food. Good, reasonably priced breakfast cafes nearby. Room 12 has the sqeakiest floor I have ever walked on, but don't know how you would fix that. Can't hear noise from downstairs so made for a quiet night's sleep. Could do with a little mirror in the room. Overall, excellent & wouldn't hesitate to stay again.

2/10

Poor

01 Sep 2018

jt

Clean But not suitable

Won’t go there again. You pay extra for the key and may get the money back a week later. I wanted my money back
For the key and was told no!
I had to wait the week. If I didn’t want to do that they were going to give back my money for the room and I have to go stay else where👎 That made me dissapointed. Then when I went up nice but really not for me and not impressed. I would of been stranded if I had left with no where to stay. Parking near the hotel was a fair distance to cart your luggage and you then carry it up a flight of stairs Rooms partly Quiet Tv in room on wall very tiny👎👎👎👎

6/10

Pleasant

26 Aug 2018

Verified traveler

Good value

Rather noisy due band downstairs on Friday & Saturday nights. But to be fair very clean room and facilities. For the price can’t expect too much. Will stay again.

Friends

8/10

Excellent

19 Jul 2018

Verified traveler

Nice hotel close to beach

Nice hotel close to beach. Staff was welcoming, friendly and helpful.

6/10

Pleasant

05 Jul 2018

Verified traveler

Small but convenient

Comfortable for a budget stay !
Wouldn’t stay for too long though!

6/10

Pleasant

20 May 2018

Tom

Convenient located close to everything

Doors are closing with a lot of bang, doesn’t help with your sleep, noisy on the weekend from pub fun. Overall not bad, clean shower and toilets.

4/10

Poor

20 May 2018

Tom

Looks better than it is

Hotwater in the shower was disappointing. Took close to 5 mins to get some warm water in the morning. Rooms look much better on the pictures than they are

6/10

Pleasant

11 May 2018

Verified traveler

Room was small ( but we already knew it would be) it was clean and tidy. With no air conditioning it was a tad hot and stuffy and we actually queried to ourselves how guests would have coped in the summer time with no air conditioning. All in all, it was an ok experience with nothing to complain about.

8/10

Excellent

03 Apr 2018

Verified traveler

Right on top of the pub :)

You get what you pay for. Hard bed. Happy hour for members only.

8/10

Excellent

30 Mar 2018

Verified traveler

Place was beautiful!

Place clean , food was good, staff awesome, bit of noise but that’s what you got to expect if you stay at a pub lol 😂

10/10

Exceptional

29 Mar 2018

Nate

Great staff, great price, great room, will be staying here again when I travel

2/10

Poor

29 Mar 2018

Dale

No WiFi no WiFi from my room

I stayed 6 days of my 1st visit in room 15 but couldn't get WiFi apparently WiFi black spot for my room in that part of hotel so I booked out for few Days to get visit elsewhere when I arrived back and booked in for my second stay I mentioned the issues with no wi fi in room 15 which staff me know about so I asked for a room in different section on to be told hotel dulled book then house cleaner told me he rooms all empty of Sunday I was deceived and ripped off

2/10

Poor

20 Mar 2018

Elise

Poor condition

Budget hotel with no air con. The room was unclean, super hot and suffocating. I ended up cutting short my stay in here. Not recommended.

10/10

Exceptional

09 Mar 2018

Verified traveler

Friendly staff. Clean and tidy rooms and bathrooms. I had a comfortable stay and will stay again. Affordable too

4/10

Poor

07 Mar 2018

Verified traveler

Noisy, basic, cheaper rooms and in town centre

Not good - the noise from the Hotel 'engines' keeping the cooling etc going was 24hrs unbearable. I was also above the Pokies which made my stay awful. Car park too far away from front door, so took long walks and up stairs to my room. Convenient spot right in centre of town and walk to beaches, esplanade, shops etc. Old Hotel, so cheaper rooms available

4/10

Poor

25 Feb 2018

Verified traveler

Close to town

No towels and the bathroom was right at the end of the hall

6/10

Pleasant

18 Feb 2018

Cass

Centrally positioned hotel.

Not advertised as shared bathroom, windows painted shut, bedside lamp non functioning. Had to sleep with door open to get air flow. These basic maintenance issues need addressing.

6/10

Pleasant

14 Feb 2018

Nicky

It’s location is ideal.

We thought our room was too hot. In Summer it needs air conditioning.

6/10

Pleasant

13 Feb 2018

mark

Stopover whilst travelling

Below par. Room very noisy. Lacked even a mirror !
Advertised & pictured bathroom a shared one that was small & not set up for multiple guests using it at same time.

10/10

Exceptional

11 Feb 2018

Ian

Value for money.

The hotel is centrally located to the water with cafes and other attractions within easy reach. The room was basic but great value for money. The staff were friendly and helpful. I would highly recommend for people on a budget.

6/10

Pleasant

09 Feb 2018

Douglas

There is no aircon and little circulation with noisy air conditioners (for hotel/bar downstairs) on the roof near window. Definitely take temperature into account when booking. Saturday evening had free entertainment on the patio so made for a pleasant meal.

Partner

2/10

Poor

28 Jan 2018

Verified traveler

Very uncomfortable small. Price was far too high.

Was not happy. No air-conditioning hot small lots of stairs. One shower near no were to hang towel & cloths. No soap only liquid wash. Does not cater for elderly. Room was small bed was pushed against wall. So one person had to crawl over the other to get out . only a double bed. At $96 per night it will never be again. We got stung.

2/10

Poor

28 Jan 2018

tez

Need aircon in the rooms

Needed aircon in the room ladies toilet door was a struggle to close price doubled from our previous stay 2 years ago

8/10

Excellent

15 Jan 2018

William

Bed was comfy, floor creaked everywhere you stepped in the room, toilets and showers were clean.

Partner

6/10

Pleasant

07 Jan 2018

Verified traveler

Great location, budget basic accommodation

Location is perfect, close to everything you need. Rooms need air con, way too hot in the summer as it is on the first floor and a fan does not do much at all. Bathrooms, female had nowhere to hang towel in shower, males nowhere to sit toiletries in shower. Otherwise shared bathrooms were ok.

8/10

Excellent

28 Dec 2017

glen

Very cosy. Great staff

Had a good time. Bistro was packed and there was a good vibe😀

8/10

Excellent

17 Dec 2017

Verified traveler

Lovely location. Booklet in the room gave great information to plan my next day.

Thanks.

4/10

Poor

08 Dec 2017

Verified traveler

Nice and close to shops and beach

This is the second time I’ve been at this location but it will be my last.

The live music is way too loud!!!!!!

10/10

Exceptional

06 Dec 2017

Brett

For the price the hotel was very good. Basic room and good bathroom facilities. Walls are pretty solid so while it is loud it's not a deal breaker.

6/10

Pleasant

05 Dec 2017

Verified traveler

Refurbed!

Had a good stay. Room like new. Would like a lavatory inside the room though.
Showers and toilets are in the corridor and deserve a 5-star rating.

4/10

Poor

03 Dec 2017

Verified traveler

There was no prior mention of a $50 refundable holding fee only with a credit/debit card.

There was no where to put your belongings whilst having a shower.

6/10

Pleasant

30 Nov 2017

Verified traveler

Basic room to stay in for work

Clean tidy room but no air con just ceiling fans
Would be quite warm during hot summer nights
Shared bathrooms are new and clean

8/10

Excellent

25 Nov 2017

Verified traveler

Pleasant experience

Happy re clean room & bathrooms, easy access to sites, restaurants & shops. Restaurant of Lakes hotel offered interesting variety of delicious dishes (one needs to sample the parmesan crusted barramundi w/ sundried tomato butter and fried zucchini fingers) waitresses friendly, helpful & accommodating.

Family

4/10

Poor

23 Nov 2017

justine

It is what it is

Small room in a pub. It is what it is.
I few flaws ( besides being tiny) the bathroom down the hall was clean but not designed for function. In a shared bathroom providing guests with some location ( a hook or a shelf, or something) to place their clean clothing, dirty clothing and towel while they shower is basic. The shower stall is designed such that all corners will be wet regardless of how careful the person washing is. A similar situation trying to use sink.

Kettle in room is useful but as only water supply is from bathroom, it helps if the kettle fits under the tap.

8/10

Excellent

19 Nov 2017

Reg

Centre of town, very handy for my 1 night stay

I only had to stay for one night as I attended a Rotary Conference

8/10

Excellent

16 Nov 2017

Judith

Nice hotel

Would have liked two pillows instead of one in room.. Could of put small mirror on wall in room, apart from that found it very clean and basic just what I wanted.

6/10

Pleasant

13 Nov 2017

A

Old school

The hotel has all of the basics covered well. Sadly the was no mirror or private vanity unit in the room, leaving me to shave in the singular handwash basin in the shared bathroom. The bistro has rather large portions, but hidden in the menu are 'Senior's Meals' which are priced and sized more moderately. The main bar has event nights with live bands and kareoke throughout the week. The staff were fantasic and made me feel welcome.

8/10

Excellent

12 Nov 2017

Verified traveler

Great pub, great location.

Basic, clean and great value for the area. Recently renivated, the rooms are basic but serve their purpose. The amenities are clean and the bed comfortable.

8/10

Excellent

29 Oct 2017

Verified traveler

Surprisingly good for a budget accommodation. Clean and handy to entertainment. Thanks, John.

6/10

Pleasant

27 Oct 2017

Peter

Che & cheerful old pub in convenient location

Quirky, inexpensive village with beautiful plaza & park overlooking lake & ocean.
Ocean baths, two pubs, post office, supermarket & many shops, cafés & restaurants.
Lakes Hotel is a genuine Aussie pub with live bands most nights and a karaoke band once a week. (on Thursdays) Some patrons & staff a bit rough around the edges but it is an Australian pub in a quirky part of the world. You might need ear plugs for the live music.

8/10

Excellent

24 Oct 2017

Petra

Wonderful accommodation

Love to go again with my FAMILY for the weekend only. My kids really enjoyed and the nice place.

Family

2/10

Poor

22 Oct 2017

Verified traveler

Close to the beach

During the booking we should have been notified that there is no toilet and bathroom in the rooms. In the room smells of cigarettes and liquor. We cudnt even stay in the for even half an hour. We checked in 2.20pm and we checked out 3pm. When people make bookings they should be notified that there is separate toilet and bathrooms which are shared.

6/10

Pleasant

22 Oct 2017

Anna

Clean, helpful staff when I locked my key in my room and good value for money.

6/10

Pleasant

22 Oct 2017

Verified traveler

Good budget stay

Newly renovated bathrooms and no loud noise on. Saturday night aboveva pub with a band downstairs

6/10

Pleasant

17 Oct 2017

Michael J

a noisy stay

never again in room 15. close to bathroom - great; generator?/aircon unit on roof was noisy all night.

Family

6/10

Pleasant

16 Oct 2017

Vic

Back to the way hotels used to be

This is a very economical hotel . One needs to climb stairs. The bathrooms are down the corridor. But the rooms do run to a fridge , jug and TVs and are well maintained. We were attended a sporting event and only needed a place to crash so it suited us nicely.
I approve of these old style pubs remaining functional and the management has made a good job of what they have

8/10

Excellent

09 Oct 2017

Helen

Lakes Hotel

Nicely renovated and decorated and clean .. shared bathroom was easy to access and always available and clean ... great for short stays and quick access to the township itself ... great bistro downstairs

Family

8/10

Excellent

08 Oct 2017

Verified traveler

Clean..big...and value for money

Stayed in the family Room which was spacious modern and clean. We are all heavy sleepers so the loud music from the bar downstairs didnt bother us. If you are sensitive to noise then I wouldnt recommend staying there. If we didnt have kids we would have gone down to dance as it was all awesome old school music playing. Would definitely stay there again as havent stayed in a room that large and nice for that price.

8/10

Excellent

05 Oct 2017

Verified traveler

Conveniently close to everything

Great, comfortable stay at a good location. Great amenities and food as well.

6/10

Pleasant

04 Oct 2017

Verified traveler

Very basic room but the price was right and the room was clean.

10/10

Exceptional

03 Oct 2017

louise

comfy pub stay for a quick break

Fantastic location close to movies, restaurants and stroll to beach. Great menu to pick from and dining inside or out on modern open air verandah. Live music on site both day and night in different areas of the pub. Rooms clean, neat , basic with tv , fridge and kettle but with newly renovated shared bathrooms.

Partner

10/10

Exceptional

02 Oct 2017

Kenny

Nice accommodation for working holiday

Clean room, friendly staff and locals, close to the beach. Great situation for working holiday.

4/10

Poor

02 Oct 2017

Explorer123

No good sleep. Very chaotic at night

Unless you're a group of friends who come with an intention to drown in drinks through the night, this place is a strict NO for families. The ground floor is a pub attached with bottlemart which creates a perfect climate that attracts lot of unpleasing guys and miscreants.
Somewhere, it is a mistake that i took this place but couldn't get any thing else within few days to long weekend.
The rooms don't have attached bathrooms and toilet.

6/10

Pleasant

01 Oct 2017

paul

Nice hotel greatlocation

Nice place shame about the doors slamming close very loud

10/10

Exceptional

30 Sep 2017

bamz

Nice 80s style hotel

It was a really good stay will be recommending this hotel to friends and family

4/10

Poor

28 Sep 2017

male

Hotel

Outside door handle was broken & hanging off / Door wasn't fitted into door jam properly, and rattled all night from wind!

2/10

Poor

29 Aug 2017

Verified traveler

Nice and clean great room but noise from vent

The place is great but no sleep from the noise from Hotel vent keeps you a wake all night.

10/10

Exceptional

20 Aug 2017

David

Great for my need

Went to visit my son who lives nearby
Just needed a quiet cheap and functional place to stay after a night out
Was perfect and very close to the centre of town
I'll do it again

8/10

Excellent

19 Aug 2017

matt

Loud music till late most nights

I got there at 10pm and left at 5am the next day for work.

6/10

Pleasant

17 Jul 2017

Verified traveler

Budget Hotel close to restaurants and cafes.

The location was good. The hotel bistro and alfresco area was really nice.The location was good.
The bathroom was a shared one which was nice and new.
However there was nowhere in the shower room to put your clothes or towel whilst showering.
There was no washbasin in the room. We had to go to the bathroom down the corridor to get water to boil the jug.
There was no mirror in the room. It was cheap enough though.

8/10

Excellent

06 Jul 2017

Neil

Great Break

Close to shops and lake

Family

6/10

Pleasant

03 Jul 2017

VALUED

Great location especially if you're on a budget

Great location, comfortable bed, nice bistro and beer was clean and tasty. Overall you get what you paid for. Shared bathroom was ok. Only downside the hotel phone located downstairs kept ringing during the middle of the night which was annoying

4/10

Poor

25 Jun 2017

Verified traveler

Paper thin walls. Stupidly tiny rooms. No heating!

Did not enjoy this experience. Nice bathrooms was the only saving grace. The room was so small. No heating so I had to wear my big coat to bed. Average part of town.