Sar'Otel Hotel & SPA

Albania , Tirana District
Tirana, Rr. Kostandin Kristoforidhi, 89
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50 reviews shown

8/10

Excellent

19 Jul 2025

Duncan

Good centrally located hotel

This is a good hotel close to the centre of Tirana. We had a good room and it was spacious. The breakfast was good and the staff were very friendly. The location meant that we could explore Tirana on foot and walk easy to some good restaurants and bars. Generally a good stay - the room was advertised as “with balcony” - pushing the edges of a description as firstly we could find it and eventually it was just off the shower - strange - no furniture and next to the air conditioning units overlooking a wall! So not really a balcony then! Secondly the safe did not work and despite being promised it would be fixed it wasn’t - just tell the truth! Still a good hotel with good staff close to the centre - and yes I would use again.

Partner

4/10

Poor

11 Apr 2025

Jennifer

This property is not at all as advertised. For one thing, they claim to have in-room washer/dryer, which is definitely not true.
Other cons: the room was shabby with scuffed up walls, warped flooring and damaged furniture. It smelled like smoke, despite being a non-smoking room, which means other rooms allow smoking or other guests were ignoring the rules. The HVAC system was noisy and woke me up at night; the walls are thin and I could hear the cleaning staff speaking loudly in the hallway. My safe didn’t work.
Simply put: There is no way this hotel meets the standards for a four-star property.
Pros: the staff were friendly and the breakfast decent. The hotel’s location is good, near the upscale part of Tirana, close to many of the attractions.

Leisure Self

10/10

Exceptional

18 Oct 2023

Kevin

The staff were extremely helpful.

10/10

Exceptional

30 Aug 2023

ANTONIO

Close to everything

Leisure

10/10

Exceptional

12 Jul 2023

Peter

Fantastic hotel, best location, amazing staff

We absolutely loved staying here!

Hotel and staff - great all purpose hotel. Lovely breakfast buffet serving both hot/cold, sweet/savoury food, with a beautiful garden area to eat in. We were amazed at how people that were not guests of the hotel were coming here to eat - some of them we saw multiple times during our stay! The staff could not do enough for us, and I would say we are that couple that have a question/request every time we pass reception! They were able to speak very good English, and were most helpful with any information we needed. Their hospitality and conversations with us were genuine,

Room - perfect for a city break, with a very comfortable bed, nice balcony, and all the wash facilities you could need. Safe has a key and also combination, and our room was cleaned daily.

Location - could not be better and because it is tucked down a side street, you do not get the noise that I have read on reviews for other hotels in the area. Within a minute walk you have an all purpose shop (Rossman) for toiletries, food and drink etc. Across the road from the shop is Skanderbeg Square. From here you are only a few minutes walk from the main city centre shops. As the area is very flat, you can see most of the main monuments of Tirana easily within one full day like we did if you so wish. There is a very famous bazaar (flea market) within a couple of minutes of the hotel.

When we return to Tirana, we will be staying here again!

Partner

10/10

Exceptional

29 Jun 2023

Nada

Lovely hotel with friendly staff. Very convenient location within a short walk to Skanderberg Square and yet, quiet location. Rooms are on the small side but perfectly sufficient. Very much enjoyed our stay here.

10/10

Exceptional

16 Jun 2023

Richard

Clean and efficient small hotel. Helpful and professional staff. The room was comfortable and quiet. I thought all rooms had a balcony but that is not the case.

Leisure

10/10

Exceptional

09 May 2023

Nick

Great small hotel in the heart of Tirana

Very friendly and helpful staff in a great place to stay for a long weekend in Tirana.
Hotel is very central but secluded so a good place to unwind on hot days in the city.

Partner

8/10

Excellent

18 Nov 2022

Verified traveler

Overall good experience. Clean, staff very helpful, central location.

Business

10/10

Exceptional

21 Oct 2022

Sarah

The location was fantastic - right in the city centre but tucked away on a side street. Staff were very helpful and we really enjoyed the breakfast provided, especially the homemade jam! Would definitely stay again.

Leisure Partner

10/10

Exceptional

26 Sep 2021

Peter

Had a welcome coffee which was very nice. The staff went out of their way to make us feel very welcome. Best holiday in Tirana, thank you to the hotel staff for a great trip.

Leisure Partner

10/10

Exceptional

09 Sep 2021

Scott

Excellent helpful staff who helped enormously with my trip to Tirana

Leisure Self

10/10

Exceptional

01 Aug 2018

mariah

Luxurious one night stay

The hotel was perfect, great location close to everything, beautiful clean big rooms, friendly staff and a great buffet breakfast in the morning.

Partner

10/10

Exceptional

18 Feb 2018

Neil

Excellent hotel

The room, though small, was extremely clean and the bed was very comfortable. The hotel is located in the centre of Tirana in a busy area but is very quiet as it is situated in a side street. The breakfast buffet was quite good although very limited hot food. There is no restaurant in the hotel other than breakfast which is disappointing but there are plenty of places to eat nearby. There is a spa with a sauna and plunge pool. I would have liked the water in the pool to be warmer as it was too cold to swim for long. The staff were extremely friendly and helpful. The receptionist even ironed my shirts and didn’t want to be paid! All in all, a great place to stay.

10/10

Exceptional

03 Jan 2018

Stephen

Will stay here again

The hotel is very centrally located, it is relatively small in size but had everything we needed. The room was a good size with a large bathroom and shower cubicle. The bed was very comfortable and wide and the TV had a good range of channels showing movies in English. The room was spotless and has a fridge/mini bar, tea/coffee making facilities and complimentary toiletries. Breakfast was included and consisted of a wide range of options including made to order omelettes. The staff were very friendly and helpful and there was a small indoor swimming pool and spa in the basement.

Partner

10/10

Exceptional

10 Aug 2017

Ludvig

Great overall experience

Great Hotel, nice breakfast, friendly staff and relaxing spa. Good area with proximity to Skanderbeg Square and most significant sights!

Partner

8/10

Excellent

28 Aug 2016

Arturo

Good hotel

The hotel is very good and the people wonderful. The street is not very nice at all, but in general it is good for 1 or 2 nights

Partner

10/10

Exceptional

12 Jul 2016

Verified traveler

The receptionist Ugina spoke very good English and was exceptionally helpful. She went out of her way to find us drivers to take us to beach area. She even mailed the postcards for us.

10/10

Exceptional

17 May 2016

Great location, excellent, helpful staff

The front desk was exceptional. Extremely helpful and so nice. I hated to leave.

10/10

Exceptional

08 May 2016

Verified traveler

Great location in Tirana

Very helpful staff and nicely located , friendly, modern facilities

8/10

Excellent

30 Apr 2016

Verified traveler

Relaxing comfortable stay

Everything was great and the breakfast was excellent, along with the service. We always appreciate the cleanliness of the hotel. Only a few problems, next door was construction and that continued through the night (but not the problem of the hotel). The water oscillated from hot to cold, and once my spouse took a shower and there was no hot water in the later morning. Also, the pool was being cleaned; we were hoping to relax at the pool (but understandable, it is a clean hotel and so they need to clean the pool too).

10/10

Exceptional

08 Mar 2016

Verified traveler

An Oasis of comfort

This is quiet, comfortable and clean hotel that is centrally located. The bed had great linens. I could stayed in bed my whole stay if there weren't so much exploring to do. The staff were extremely kind and spent a lot of time answering all of my travel questions. The food was delicious - truly a great place.

Partner

8/10

Excellent

10 Nov 2015

Gina

great hotel

Staff were really accommodating couldn't do enough. The Spa was an added bonus with massages and treatments which were of a high quality

10/10

Exceptional

03 Nov 2015

Not Provided

Very good hotel in the middle of the city. Very good air condition, comfortable bed, good breakfast etc.

Family

6/10

Pleasant

02 Nov 2015

Daniel

Nice b-fast view,good rooms,poor internet

Close to the airport avoiding the traffic mess in Nairobi. Quite clean, food is good, nice terrace with view to the national park, friendly staff, good amenities. Poor internet connectivity, expensive taxi service, far from the city center and other business locations if you are on business trip.

10/10

Exceptional

26 Jul 2015

Verified traveler

Amazing hotel!

We had a great stay at Sar'Otel Hotel and Spa! The rooms were big and clean. The spa facilities were amazing, especially the massage! Staff was very helpful. Breakfast was good. I'm not sure what to say about location, because it was my first time in Tirana, but I felt that it was central and that we could walk to most places.

I would definitely stay here again!

Family

10/10

Exceptional

13 Jul 2015

Ronald

Great Hotel

Excellent stay, the hotel is well situated, clean and the staff are superb.

10/10

Exceptional

29 Mar 2025

Daniela

Persone fantastiche

Bellissimo Hotel in pieno centro, pulitissimo servizi al top. Un grazie particolare ai 3 receptionist 3 ragazzi speciali, gentilissimi e molto amorevoli. Che dire ragazzi grazie di tutto e a presto.

Friends_and_family Friends

8/10

Excellent

10 Nov 2024

Vidar

Fint hotell, sentral beliggenhet

8/10

Excellent

17 Oct 2024

Dan

Fint och fräscht hotell som ligger centralt. Lite små rum. Stod 20m2 som knappast stämde. Prisvärt dock!

Partner

10/10

Exceptional

06 Nov 2023

Andreas

Utmärkt

Allt var jättebra, vi älskade detta hotell och hoppas komma tillbaka någon dag! :)

Partner

8/10

Excellent

09 Oct 2023

eivor

Se något som förändras .

Frukosten var torftig.
Läget är bra nära till allt. Flera i personalen var hjälpsamma
Viktigt att ha lokalvaluta

Friends_and_family Friends

8/10

Excellent

28 Jul 2023

Markus

Bra hotell men en förödande frukost

Helt okej hotell. Motsvarade förväntningarna, om man bortser från gym och spat som var stängt… frukostbuffén var väl sisådär och troligtvis blev jag och mitt sällskap matförgiftade där. Rummen bra, läget bra, städning bra och bemötandet av personalen var också bra. Överkomligt pris.

Friends_and_family Friends

10/10

Exceptional

23 Sep 2021

ulla

Litet trevligt hotell

Mycket rent och prydligt. Ligger mitt i Tirana. Personalen är trevliga och hjälpsamma. Inget är omöjligt. Har bott på hotellet flera gånger och är alltid lika nöjd.

Friends_and_family Friends

10/10

Exceptional

11 Sep 2021

santiago

Helpful manager, receptionists, waiters, etc. Its very clean, amazing bed and a big room.

Leisure Partner

10/10

Exceptional

28 Oct 2019

Thomas

Super, super, super

Super hotel, super service, super breakfast. Would love to come back

Partner

8/10

Excellent

27 May 2019

Yolanda

El personal muy amable, sobre todo el de recepción.
Las habitaciones con cama muy cómoda.
Lo que no me gustó es que en el cuarto de baño no había ninguna repisa para poner las cosas de aseo.

Business Self

8/10

Excellent

24 Mar 2019

Ulf

Hideaway pearl dead center of the city

Nice spacious rooms! Great beds and an amazing staff!
Central location and still quiet rooms

10/10

Exceptional

05 Feb 2019

Krister

Best in Tirana!

Friendly place, perfect location, nice breakfast and room!

8/10

Excellent

08 Oct 2018

Fabio

Buona soluzione in centro

Piccolo hotel in zona centrale, alle spalle di una strada principale. Il presonale è molto cortese e disponibile, non avevano il parcheggio ma mi hanno fatto parcheggiare l'auto all'interno del loro cortile dov'erano anche i tavolini. Mi hanno detto che a breve avranno un parcheggio adiacente. La colazione era buona e varia. Buono il WIFI, zona SPA con una piscina non molto grande e non riscaldata (purtroppo), piccola sauna e bagno turco.

10/10

Exceptional

15 Sep 2018

Simone

4 stelle ad un prezzo competitivo

L'albergo è veramente centralissimo e situato in una via tranquilla poco distante da strade più trafficate e rumorose. La struttura è dotata di spa e la stanza assegnataci al primo piano era davvero molto bella e spaziosa. Ben arredata e pulita. Buona la colazione (inclusa nella tariffa). Il personale è cortese, tutti parlano inglese e alcuni anche italiano. Consigliato.

10/10

Exceptional

31 Jul 2018

MASA

スタッフが明るく親切
早朝のチェックアウトとなり、朝食をとることができなかったが、スタッフが軽食を持たせてくれた。

10/10

Exceptional

24 Apr 2018

Ken

Clean, reasonable, nice hotel

First, the lady taking care of reception was very friendly and kind. She asked if she could help so many times. She explained me how to get bus station or how to use safety box or whatever I asked, of course in fluent English.I thank her for the help.
Room was clean and quiet, compact but nice for single person. Bath room was also clean. The hotel doesn't face to large street but you can find signs of the hotel o road and arrive without google map. The main square is in walking distance and many restaurants and Kiosks are along with the streets. There are bus stations surrounding the square.
The breakfast was also good. More choices of foods comparing to the ones in western Europe or USA.
4 star hotel but fairly reasonable price.
There was a brochure that explained the cost of using sauna, spa, or massage ( we should read carefully hotel's terms of service in advance )
Unfortunately I had no time to receive those service though, I would try to take them next time I visit this hotel.

10/10

Exceptional

25 Mar 2018

Rodrigo

Very good location. Helpful staff. Comfortable.

It is a very nice hotel well located, close to main streets and easy to walk around. The staff is very nice and helpful (special thanks to receptionist Milena) always trying to make your life easier. Rooms are very good and clean. Recommend this hotel.

8/10

Excellent

18 Aug 2017

Verified traveler

Molto buono centralissimo personale cortese e disponibile. Consigliato per viaggi di lavoro e di piacere

8/10

Excellent

07 Aug 2017

Verified traveler

Perfect stay in Tirana

Great location, comfortable beds, large bathroom, satisfying breakfast and gentle service.

Family

10/10

Exceptional

06 Jul 2017

Fredrik

Kjempebra hotell midt i Tirana

Hadde et godt opphold. Rent stort rom, stille AC og veldig hyggelig betjening.

Hotellet er plassert i en bakgate så brukte 5 ekstra minutter på å finne det.

Anbefales!

10/10

Exceptional

19 Jun 2017

Thomas

Prima Stadthotel

Sehr schönes, sauberes, modernes Stadthotel mit großzügigen Zimmern. Alles tipp-topp, sehr zu empfehlen.

Partner

10/10

Exceptional

08 Oct 2016

fabrizio

hotel piccolo ma perfetto in tutto