Name: Canyon Hotels & Resorts Boracay
Address: Station B, Sitio Sinagpa ,Barangay Balabag, Boracay, 5608, PH

Canyon Hotels & Resorts Boracay

Boracay Island · Philippines

Station B, Sitio Sinagpa ,Barangay BalabagView location

20 reviews shown

6/10

Pleasant

03 Jul 2026

GEETA

Love this place. Its convenient and safe

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

EMIL TABIOS

nice

Self

8/10

Excellent

02 Apr 2026

Jonathan

Breakfast was solid—about half the time we ate there (2 out of 4 days), it was really good.

The room itself was excellent value: very spacious, well laid out, and easily a 10/10.

Having the market, Mercury, restaurants, department store, and more all within the hotel was extremely convenient. The location is a bit away from the beaches and main tourist areas, but it worked well for us—and we actually enjoyed the extra walking.

The staff was helpful overall, though the split front desk setup created some confusion. The check-in process also felt a bit outdated—an app or online pre-check-in would streamline things and eliminate the unnecessary lines.

We would definitely stay here again. It’s a bit of a tough rating—4 feels too low, but 5 feels slightly high in some areas. Overall, though, it’s a great value for what you get.

Partner

10/10

Exceptional

08 Mar 2026

fredrick

Great location

8/10

Excellent

07 Mar 2026

Terence

Staff was efficient filling any needs. Breakfast was minimal but staff was friendly. Security was good and room was spacious.

Partner

10/10

Exceptional

14 Feb 2026

Richmond

Clean room. More than enough space for 2 people. Clean linens and towels. Aircon works. Staff have manners.

Leisure Partner

8/10

Excellent

13 Feb 2026

Ronald

Room was ok, it just seemed a little diry and needed to be recleaned by the staff. Early check in was
Impossible unless you wanted to pay 500 pesos for 2 hour early check in. Overall it was ok.

almost impossible unless

Leisure Partner

10/10

Exceptional

03 Aug 2025

darryl

Extremely convenient. It's attached to a mall so it has a super market, laundry, ATM, food, department store etc.
Free shuttle to the main part of town. Also there are always trikes available immediately outside for hire if you don't want to wait for the shuttle.
Room was nice, spacious, clean and comfortable. Air conditioning was great no issues, hot and cold water was also reliable.
During night time the street near the hotel has a lot of street food which is great if you want to try more local stuff.

Partner

10/10

Exceptional

29 May 2025

Marvis Cobb

Leisure Self

10/10

Exceptional

12 May 2025

Allan T

Highly recommend!!! The room are huge and very spacious.

Leisure Family

4/10

Poor

03 May 2025

Oskar

Hard to sleep, but good location

Good location - attached to a mall a very short walk from a quiet part of the beach.

The air conditioning was super loud even at the lowest setting, and not just in our room (maintenance guy was kind to let us check different rooms to see if we could move there, but it was just as bad there). The walls also let through a lot of sound. This made it very hard to sleep.

The breakfast would have been perfectly acceptable, but they were apparently understaffed because they repeatedly ran out of coffee, glasses, bread, juice, and more

Partner

10/10

Exceptional

22 Apr 2025

Verified traveler

Really lovely and helpful staff, the room was huge and immaculate. The breakfast was lovely too.

Self

8/10

Excellent

18 Apr 2025

Mark

The hotel itself was impeccably clean. Checking in was a very matter of fact/assembly line experience - \"Sir, you're an hour early, so you need to return at such and such a time.\" I'd have used that moment to make it more personal: \"Sir, you're a little early, but let me see if we can't get you in a little early...Oh, I'm so sorry sir, I've checked everything, and there's just not a room available at this time. I'm sorry to make you wait, but we'll make sure you have the best stay.\" That little bit, which could've gone a really long way, would have taken an additional minute or so of the front desk person's time. Also, they fumbled the check-out process by delaying my departure (I was already running behind for my flight) over a room key they said their room inspector, who checked the room twice, couldn't find. So, I ended up having to head back to the room myself and where was it? Not under the bed or in the bathtub. It was literally chilling on the very first table you see as you want into the room. After doing their job for them, there wasn't so much as a cursory apology. Again, if you're gonna fumble something, I hope it's over something significant. Oh, and one more thing, it was impossible to reach their hotel line by phone from the outside. Like, why even have a phone if you're not gonna answer it? I realize that it's a big establishment and they probably check people in who have status, but still, it's not an excuse to treat your average guest with indifference.

Self

10/10

Exceptional

28 Feb 2025

FREDIE

Quiet, safe and friendly staff. We loved the free breakfast as well.

Leisure Family_with_children

10/10

Exceptional

05 Feb 2025

George

Tried and Tested

Another fabulous stay in Canyon Hotels Resorts Boracay. This is now my go to hotel in Boracay Island due to its cleanliness and service. On top of that, the price is extremely reasonable and the beds are so comfortable. There is an e trike terminal around the property so getting a ride is very easy. This time I tried and hop on hop off buses which stop right infant of the hotel's mall entrance. I liked this as I did not get wet at all even when the weather was a bit rainy. You can also use the free shuttle of the hotel to go to d mall, just make sure you ask the shuttle schedule.

Business

6/10

Pleasant

03 Feb 2025

Verified traveler

There should be more variety on food fore breakfast .

Friends_and_family Friends

10/10

Exceptional

23 Nov 2024

George

Excellent stay in Canyon Hotels & Resorts Boracay

The hotel rooms were brand new and extremely clean. The hotel beds were so thick and soft. Even the duvet covers were so fresh. But what sets this hotel apart is their customer service and the staff's willingness to help and assist. We arrived a bit earlier than the standard check in time of 3pm and they still gave us a room without any extra charge. The swimming pool was quite unlike other resorts in Boracay that was so small you can hear everyone around you. This is the perfect place if you want to have a quiet and clean space to stay after a full day of activities in the island.

Friends_and_family Friends

10/10

Exceptional

22 Sep 2024

Vicente

Very friendly and helpful ..

2/10

Poor

09 Jul 2024

Maria Anne

I had a frustrating stay at Canon Hotel Boracay. After accidentally cancelling a room, the hotel ignored my messages and refused to refund the money. The staff were unhelpful, and I was unfairly charged extra for a 10-year-old child. The hotel failed to honor a free dinner card due to poor communication, and their breakfast caused my family to get diarrhea, ruining our vacation. Overall, the hotel lacks good customer service and I do not recommend staying here.

Leisure Family_with_children

10/10

Exceptional

27 May 2024

Abelardo

Very nice, clean and convenient property. Beautiful and can overlook the sunrise through 3rd floor where the pool is

Leisure Partner