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Sur Beach Resort

Boracay Island · Philippines

Beachfront, Pinaongon, BalabagView location

8.6/10Excellent84 Reviews
Cleanliness8.4/108.4
Service9.0/109.0
Comfort8.4/108.4
Condition8.0/108.0
Neighborhood9.2/109.2
Amenities8.2/108.2
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  • Golf hotels
  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sur Beach Resort

Sur Boracay is perfectly located for both business and leisure guests in Boracay Island. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. To be found at the hotel are 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas, room service.

All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk.

Enjoy the hotel's recreational facilities, including golf course (within 3 km), massage, garden, water sports (non-motorized), before retiring to your room for a well-deserved rest. Friendly staff, great facilities and close proximity to all that Boracay Island has to offer are three great reasons you should stay at Sur Boracay.

Read more about this hotelShow less

When you stay at Sur Beach Resort in Boracay Island, you'll be on the beach, just steps from Station 1 and White Beach. This beach hotel is 0.4 mi (0.6 km) from Station 2 and 0.7 mi (1.1 km) from D'Mall Boracay.

Make yourself at home in one of the 43 air-conditioned rooms featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature bidets and toothbrushes and toothpaste. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Caters to LGBTQIA+ guests LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • This property caters to LGBTQ+ guests.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. To enter the island, all guests must present a printed copy of their hotel booking reservation.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately PHP 400 for adults and PHP 200 for children
    • Airport shuttle fee: PHP 2550 per person (roundtrip)
    • Airport shuttle fee per child: PHP 2350 (from 1 to 2 years old)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

Nearby attractions

Station 1 0.1 km / 0.1 mi
Willy's Rock 0.1 km / 0.1 mi
White Beach 0.1 km / 0.1 mi
Holy Rosary Church 0.2 km / 0.1 mi
Station 2 0.6 km / 0.4 mi
Budget Mart 0.9 km / 0.6 mi
D'Mall Boracay 1.1 km / 0.7 mi
Department of Tourism Boracay Field Office 1.1 km / 0.7 mi
Fairways and Bluewater Golf & Country Club 1.3 km / 0.8 mi
Bulabog Beach 1.6 km / 1 mi
CityMall Boracay 1.6 km / 1 mi
Talipapa Market 1.9 km / 1.2 mi
Station 3 2.3 km / 1.4 mi
Dead Forest 2.3 km / 1.4 mi
Diniwid Beach 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2005
  • Year of most recent renovation: 2005
  • Total number of rooms: 46
  • Number of floors (main building): 4
  • Number of floors (annexe): 4
  • Twin rooms: 4
  • Double rooms: 4
  • Triple rooms: 1
  • Superior rooms: 1
  • Family rooms: 1
  • resort
  • American Express
Show 52 more facilities & services
  • JCB
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Airport
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy serviceExtra charge
  • Hotel safe
  • Shop
  • Garden
  • Luggage room
  • Private beach area
  • Electric kettle
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Breakfast room
  • Sun loungers
  • Game roomExtra charge
  • Massage
  • Spa treatments
  • Breakfast
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Snacks
  • LGTBIQ friendly
  • Identification card at arrival
  • Banana boating
  • Diving
  • Windsurfing
  • Sailing
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Sur Beach Resort

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIOR • 1 Bedroom • 35 m²FAM.SU-1
    FAMILY ROOM SUPERIORPhoto unavailable11 photos

    Sur Beach Resort

    FAMILY ROOM SUPERIOR

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU-1

    Room amenities

    • TV
    • Fridge
    • Housekeeping
    • Plug adaptor
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 21 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Sur Beach Resort

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Housekeeping
    • Shower: 1
    • Bathroom: 1
    • Wake-up service
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 27 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable6 photos

    Sur Beach Resort

    TRIPLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Housekeeping
    • Bathroom: 1
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR BEACH FRONTTRIPLE • SUPERIOR BEACH FRONTTPL.BF-SU

    Photos are not available for this room type.

    Sur Beach Resort

    TRIPLE SUPERIOR BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BF-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Sur Beach Resort

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR BEACH FRONTDouble or Twin • SUPERIOR BEACH FRONT • 1 Bedroom • 30 m²DBT.BF-SU
    Double or Twin SUPERIOR BEACH FRONTPhoto unavailable11 photos

    Sur Beach Resort

    Double or Twin SUPERIOR BEACH FRONT

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BF-SU

    Room amenities

    • Housekeeping
    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 27 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable3 photos

    Sur Beach Resort

    DOUBLE SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Wi-fi
    • Bathroom: 1
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Plug adaptor
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Sur Beach Resort

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 21 m²DBT.DX
    Double or Twin DELUXEPhoto unavailable2 photos

    Sur Beach Resort

    Double or Twin DELUXE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Room amenities

    • Toiletries
    • Alarm clock
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Housekeeping
    • Plug adaptor
    • Cable TV
    • Satellite TV
    • Desk
    • Fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wi-fi
    • Wake-up service
    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sur Beach Resort

8.6
Excellent
84 Reviews
Cleanliness
8.4 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.0 /10
Neighborhood
9.2 /10
Amenities
8.2 /10
50 reviews shown
10/10
Exceptional
27 Apr 2026
Ariane
Service is superb! Definitely will be back and recomend. Clean and staff are the best!
Partner
10/10
Exceptional
27 Feb 2026
Ramphie
Staff are very nice . Place is clean . The only concern…no elevator & we’re on the 3rd floor . But overall experience is great
Family
10/10
Exceptional
17 Feb 2026
Cheryl Alvarez
Staff was great. They were friendly, courteous and went out of their way to make sure we were comfortable and that we enjoyed our stay. The Bar team was excellent. Front Desk was very responsive. My massage was great. Although the room is not impressive and the buffet breakfast was not to my liking, I would still recommend Sur Beach for its quiet atmosphere, powdery white sand and highly accessible location.
Partner
10/10
Exceptional
11 Feb 2026
Leon R
The rules were clean and very spacious bes were very comfortable period the staff is very friendly very helpful when i go back to boracay i will definitely stay at that hotel the sir hotel again comma i had to recommend it period
Leisure Partner
10/10
Exceptional
05 Nov 2025
Patrick
Sur is now one of our favorite places in Boracay. It's just the perfect amount of service and amenities for the price. It's just a place with a good room, good service, good food, and station 1 beach access within a reasonable price. That's all we want when we go to Boracay.
Friends_and_family Family
8/10
Excellent
26 Oct 2025
Andrew
Good overall stay, will return.
Friends_and_family Family
10/10
Exceptional
23 Oct 2025
steven
I can't imagine you can find a better resort in Station 1 for the same price and this kind of experience. What I loved : 1. The staff. Every person always busy cleaning or tending to guests. Could not be better. Shout out to Edison , but I also wish I knew other names. But he's the best. 1. Beach access. Tables and chairs all right there in sand facing the most beautiful beach I've ever been on. Also a life guard right in front. 3. Rooms are comfortable and always cleaned perfectly. 4. Happy hour 1-10. Great prices. 4. All the food I tried was very good. Surprisingly they don't get more outside business but that also makes it feel like your own private resort. They also will allow outside food and drink unlike other resorts. I really don't dislike anything. Only suggestion I have is that they really should think about resurfacing the walkway through the hotel. It's laminated wood that gets slippery and dangerous. But not enough to remove a star. Highly recommend.
Self
10/10
Exceptional
16 Oct 2025
Mr William
A gem in Boracay in a quieter part of the shut beach
Friends
8/10
Excellent
14 Aug 2025
Demetrius
Staff were courteous and respectful. Overall excellent customer service.
This is our second time to stay at Sur Boracay and noticed that the property needs some upgrading otherwise the experience was still memorable. Thank you Sur Boracay!
10/10
Exceptional
30 Jun 2025
SHAILESH
Extremely friendly staff, particularly the people who work behind the bar and the de desk! They genuinely care about the guest and make you feel at home!! Loved this place.
Business_and_leisure Self
8/10
Excellent
20 Jun 2025
Rachelle
very friendly staff, very accommodating. nice beach front resort. property could use updates. food is good. overall, had a great experience at sur beach resort
Leisure Friends
10/10
Exceptional
18 Jun 2025
Sylvain
Very nice hotel. Very well located. (End of zone 1)
Very good included breakfast. Very friendly staff.
Room was very very humid (wet floor, mirror, window) but not a big deal.
Leisure Partner
8/10
Excellent
10 Mar 2025
Connie

Decent value for what it is

Compared to the very expensive all-inclusive resorts, this is definitely a step lower. The room itself is bare bones, and the bathroom leaves something to be desired for sure.

However, the rest of the amenities that come with being by the beach are quite nice. They provide beach towels and there are beach chairs right on the beach.

There is also a restaurant available, but the food isn't great. Be prepared to go into town or go elsewhere unless you just want convenient service by the beach.
Friends_and_family Family
8/10
Excellent
28 Jul 2024
Arlyn
Delicious Breakfast and good location.
Leisure Family
10/10
Exceptional
27 Jun 2024
Julie
Sur Beach is right on the water. We spent a lot of time at their bar area ordering fruit shakes (I recommend the mango and pineapple). It’s a bit of a longer and hot walk to the DMall, but we didn’t mind. Several restaurants nearby. Staff was courteous and service very good. The price was right for what we got. We had a large group of 11 there and we were very happy with our stay!
Leisure Friends
10/10
Exceptional
13 Jun 2024
Armando Dela
It was very private and secure. Based on the location the beach wasn’t compact compared to other parts of the beach where there are an abundance of people. Food and service is great.
Leisure Family
6/10
Pleasant
14 May 2024
Ray

Just ok and basic

Immediately at check in they tried to put us in a single bed room even though I booked a queen. After some argument they gave us a queen as i had booked. There is no internet in the rooms only on the lobby. So room Wi fi under room description is a fraud. Overall nice hotel on the beach with great staff and restaurant. Breakfast is mainly eggs and hot dogs with other basics, nothing special. TV is old small and had a volume problem. Glass shower door was disgusting. Many ants all over hotel and in rooms. Bathroom smells like poop because plumbing is not vented properly and vents out of the shower drain.
Partner
8/10
Excellent
06 Feb 2024
Nabarun
Perfect hotel for family stay at the station 1 of Boracay beach. Great complinetary breakfast option and perfect access to the beach
Leisure Family
8/10
Excellent
27 Jun 2023
Reda
Property rooms are really old. Need to refurbish asap. Service is great and location is perfect.
Leisure Family
10/10
Exceptional
12 May 2023
Ma Cassandra
good hotel
10/10
Exceptional
24 Mar 2020
Alan

Perfect location and hotel!

Stay was all great! Highly recommended! Frontbeach, nice staff and really had a good time! Perfect location!
Friends_and_family Friends
10/10
Exceptional
07 Mar 2020
Fey
Very well mannered staff and accommodating! They are always greetings us with hi and good morning every morning which is so refreshing! They even orepared a birthday cake for me and anniversary decorations . Loved it! Thank you!
Leisure Family
10/10
Exceptional
29 Feb 2020
M&S
We had a great stay, we really had so much fun esp the kids since it is very accessible to the beach and we loved the garden theme or ambiance and also very courteous staffs. The place is very clean and the foods are delicious. The only bad side was the complimentary \"toothbrush\", which was I think an old stock or just not a good quality of product. We used it and was gagging because the bristles came off and stucked in our gums/teeth, so we bought new ones from Budget Store. I suggest to probably get a new supplier of it to avoid customer complaints. But still, our overall stay was awesome. Thank you SUR BORACAY! Hope to be back soon!
Leisure Family_with_children
8/10
Excellent
16 Jan 2020
Verified traveler
Hotel is nice and affordable. I would love to come back and stay in azur beach resort.
Leisure Family
4/10
Poor
08 Jan 2020
Mark
A dirty hat found under my bed on my second day of stay. It means room was not properly cleaned prior to my arrival. Bathroom door needs repair
Leisure Family
10/10
Exceptional
30 Nov 2019
Robins
Affordable and accessible to the
Main road and beach front. Staff is so friendly and very accommodating. WiFi was down the whole time I was there so hopefully that will be fixed since Boracay doesn’t have great cell phone receptions
Leisure Self
10/10
Exceptional
18 Nov 2019
Verified traveler
Location locatio!
Business_and_leisure Family
10/10
Exceptional
13 Nov 2019
Mark

Great views, perfect place for a getaway.

We have stayed here now on two occasions. Both times have been fantastic, the first stay we took our daughter a couple of months ago and chose the Seaview room. This room is excellent and is a pretty large room with a decent balcony and the perfect view. The second stay was just as nice although we opted for a non-sea view as it was booked already. The staff is friendly and the hotel is well-positioned on the quieter part of station 1. They have a happy hour from 11 am until 11 pm.

I would def recommend this hotel.
Partner
6/10
Pleasant
06 Nov 2019
Verified traveler
Not a resort, and no beach - nice if you go in with the correct expectations, no WiFi in rooms, pool was pretty
Business
10/10
Exceptional
08 Oct 2019
Verified traveler

Couldn't ask for more

Superb experience. The resort is at the beach-front. Staffs are accomodating. Toiletries were replenished and towels are changed daily. They have good breakfast buffet choices as well.
Partner
8/10
Excellent
13 Sep 2019
Jeff
Could not have asked for a better position. Quiet end of the beach. Nice walk back from restaurants along the beach. Rooms were clean and a good size. Bar is a great place to have a nice drink. Service was great.
Family
10/10
Exceptional
24 Jul 2019
Pamela

Excellent Choice

Evrything in this hotel are excellent. We had fun staying here, nice location too and the staff are friendly😊
Partner
8/10
Excellent
19 Jul 2019
Verified traveler
We requested for a room change after the first night since the room given us was near the walkway and you can hear people talking loudly. Our request was promptly dealt with.
Leisure Family
8/10
Excellent
11 Jul 2019
S
Lots of charm, very cute. No elevator which was a bummer. Ate dinner at the restaurant one night. Food wasn’t good and service was very slow despite the fact that it wasn’t busy.
Leisure Family
8/10
Excellent
04 Jul 2019
Aileen
Good beachfront resort in the quiet part of boracay staff are friendly and quick to attend to requests.
Friends_and_family Family
8/10
Excellent
02 Apr 2019
Ver
Nice, quiet and far from the crazy crowd. Need to step up a bit on amenities. Door locks need an upgrade as our door always swing open despite being locked from the inside.
Leisure Partner
10/10
Exceptional
11 Mar 2019
Joy

Great Price for great location and service

Location is great. it is located by the beach, specifically in Station 1. This is a perfect location for us since we want to be away from the loud parties of Station 2. Since the hotel is by the beach, you have access to the free lounge chairs.

Customer service was great. Everyone was smiling and nice. EVERYONE greeted us.

Free breakfast was not a disappointment. We stayed for 3 days and the food was not the same every day.

There was welcome drinks and towels upon check-in. And there was free key chain with a thank you note upon check out.

When there was an outage with the phone connection, they took the initiative of leaving a note to each room informing us of the outage.

The price is also great considering it's location and the level of service. It has a Station 2 price for a Station 1 hotel.

the only cons:
no elevators - so it will be tiresome if you're staying in the upper floors.
wifi password is only limited to 2 users (i'm not sure if it was based on room occupancy or number of people checked in). but the passwords can only be used once per device. this was a challenge for us since we wanted to use: my husband's phone, my phone and my work laptop. unfortunately, i only found out about it after i've used both passwords to the phones. so i don't have anything for my laptop. i had to do all my work-related stuff from my phone.

other than these 2, our stay was generally great.
Partner
10/10
Exceptional
11 Feb 2019
Verified traveler
Staff were all friendly and attentive, perfect location, beachront that’s not overcrowded, prices of food and drinks are very reasonable. Will definitley stay there again!
Leisure Partner
8/10
Excellent
15 Jan 2019
Esther

Good place to stay on a budget

Clean rooms, friendly and hospitable staff, beach front, in a very good location!
Friends
4/10
Poor
17 Dec 2018
Verified traveler

Awful Service

Terrible service. We wouldn't recommend or go back to this resort. We stayed in 2 rooms for 2 nights and service is very lacking. Wifi wasnt working, housekeeping is not efficient.
Family
10/10
Exceptional
05 Nov 2018
Richard
Nice hotel, friendly staff and good service. Beach view is nice also and clean.
8/10
Excellent
28 Nov 2017
Verified traveler

Great place to Chill

The staff are really friendly. You could always see them cleaning the halls. There is a bar multiple lounge areas. From 2pm to 8pm there is a promo for the cocktails and local beer. The rooms are spacious clean and well ventilated. Even if its hot outside the airconditioning works magic unlike other places once it gets too hot outside the room temperature suffers.
10/10
Exceptional
20 Nov 2017
Dorothy Faye

Comfortable stay for 2 nights..

Stayed for 2 nights.. place is clean, breakfast buffet thumbs up, staff courteous and helpful, location by the beach, Shower is faulty in our room but overall stay was good..
Family
8/10
Excellent
30 Jan 2017
Verified traveler

Beachfront hotel

We had a 2 night stay here and we enjoyed it. The staff were very friendly, breakfast buffet was good and the beach front is nice. Good spot in Station 1.
10/10
Exceptional
17 Dec 2016
Verified traveler

Nice

Hotel is nice but restaurant staff was not so good, discouraging to charge meals to room but not giving a bill receipt, we wanted to argue with hotel staff but it will only ruin our vacation. Anyway, without the corrupt staff members, overall sur is one of the best in boracay!
Family
10/10
Exceptional
19 Oct 2016
Lalaine

Great hotel, location and service.

We had a wonderful all girls weekend getaway. Juvy and the rest of the staff were very warm and service oriented. Food did nkt disappoint. Coffee could be improved though - but over all we were happy and will be sure to go back!
Family
8/10
Excellent
15 Aug 2016
Mina

Lovely Hotel

Great hotel, clean and good service. The wifi was spotty and slow. The breakfast was great. Loved getting beachfront massages from their staff for a great price.
Family
4/10
Poor
04 Jun 2016
Verified traveler
Remodeled from last time but bathroom have no place to place change clothes and toothbrushes. There was NO WIFI at all but advertised offering free wifi. Water coming out of wall fr bathroom, they caulked it. Beach front is a plus, Some staff are friendly. Continental breakfast is good.
10/10
Exceptional
23 May 2016
Verified traveler

Enjoyable stay with awesome beach front bar

Hotel room was very clean and staff are very friendly and helpful. Will definitely stay here again
Family
4/10
Poor
21 Feb 2024
Carolina

Localização perfeita,limpeza e instalacões péssimo

A localização do hotel e a área da praia são incríveis, porém o quarto deixou muito a desejar, limpeza ruim, instalacões ruins, cheiro de velho. Além disso o wifi não funciona nos quartos, o que foi péssimo.
Pelo valor cobrado deveria ser muito melhor.
Friends_and_family Family

Location & surroundings

Sur Beach Resort
Beachfront, Pinaongon, Balabag, Boracay Island, Philippines

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Sur Beach Resort

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