Name: Mount Nelson, A Belmond Hotel, Cape Town
Address: Orange Street, 76, Cape Town, 8001, ZA

10/10

Exceptional

22 Jul 2026

Robert

Top Notch service, one of the finest run hotels we’ve stayed in. Felt like coming home every time we returned.

10/10

Exceptional

17 Jul 2026

Dean

What an amazing hotel and a nod to a bygone era of service and quality.

Family_with_children

10/10

Exceptional

06 Jun 2026

Judith

What a fabulous experience. From the moment we arrived at the entrance till we left all the staff were helpful friendly and knowledgeable, nothing was too much trouble. Breakfast was incredible as was dinner. Afternoon tea is a wonderful experience and not to be missed.

Partner

10/10

Exceptional

01 Mar 2026

john

Our Junior suite was a wonderful place to relax - so spacious, with views to 3 sides. The bathroom was very spacious. Room was always well serviced. There were generous supplies of tea and coffee.
It was always a pleasure to approach the hotel - the porters welcoming, friendly and efficient. We found the concierges extremely helpful.
The Guest Experience Team were proactive in ensuring we had everything and their kindness in making my wife's birthday special will long be remembered - thanks Sherman and Frances! Sherman appreciates that the Nellie is not just a 5* hotel - it is an iconic institution and he clearly intends to keep it as the premier destination in Cape Town

Partner

10/10

Exceptional

30 Sep 2025

Christopher

Made to feel very welcome. Great property, lovely staff.

Leisure Self

10/10

Exceptional

08 Dec 2024

Wilfried

It’s a delight to stay at this hotel

Leisure Family

10/10

Exceptional

26 Aug 2024

Linda

Able to experience the old, 125 yr old Nellie, and the new of Cape Town in our 4 day stay…Service friendly and very efficient.

Leisure Family

10/10

Exceptional

09 Jul 2024

Ann

Seth (bartender) was always so pleasant, knowledgeable & overall a wonderful individual. Drinks were fabulous!!I would also have to mention one of the guys out front “Courage”. Always a friendly smile and a word of how my day was, where I had been & did I enjoy it. In retrospect all employees were outstanding. Piano player is fabulous!!

Leisure Partner

10/10

Exceptional

29 Apr 2024

Sandra

So beautiful!!! Everyone here was amazing!!! Went beyond expectations!!! Would absolutely stay here again!!!

Leisure Friends

10/10

Exceptional

01 Mar 2024

Linda

Fantastic hotel and staff

10/10

Exceptional

27 Oct 2023

James

We thoroughly enjoyed our stay at the Nellie and wish we could have stayed even longer! The property was immaculate and beautiful and the staff always personable - exceeding expectation. We felt pampered and special. Looking forward to our next visit! Special thanks to Adam Herbert, guest experience manager, for his attention and insights into Cape Town and South Africa at large.

Leisure Partner

10/10

Exceptional

21 Mar 2023

Gianmarco

Must stay - great service

Amazing hotel, very classic feel. The staff are the differentiator, service is top notch. Crystal gave us a great check-in experience and point of contact of various items. Tim also arrange an exceptional tour that was a highlight of a trip

Partner

10/10

Exceptional

28 Feb 2023

Jeff

The best!

This place is truly amazing. Everything was perfect and the staff was second to none. I highly recommend this hotel to anybody looking for a 5 star experience.

Thank you Mount Nelson!!

Partner

10/10

Exceptional

06 Feb 2023

Stephen

I loved the wonderfully attentive staff and the relaxed atmosphere. Heavenly.

Leisure Self

10/10

Exceptional

05 Feb 2023

matthew

The hotel offers a sense of peace and is the perfect retreat from the fun of Cape Town. The staff and service is excellent and the facilities are what you would expect of this level of hotel.

Leisure Partner

10/10

Exceptional

11 Jan 2023

Verified traveler

Very enjoyable, next time I will stay longer.

Partner

10/10

Exceptional

16 Dec 2022

Carl

Staff was exceptional

Leisure Family

10/10

Exceptional

11 Nov 2022

Lesley

The staff were absolutely incredible. Impeccable service throughout especially the front door men ! Anticipated out every need.

Leisure Partner

10/10

Exceptional

15 Aug 2022

Meara

The Mount Nelson is truly a special hotel. It's physical location affords you an incredible view of Table Mountain. Rooms were spacious and luxuriously appointed with huge bathrooms. The service was outstanding, particularly rom Muchi the concierge who was very helpful in assisting us with planning excursions and hard-to-snag dinner reservations. High tea was a real treat and was even better thanthose I have had in London. We loved the Planet Bar and daily breakfasts, which were impressive and massive! I would highly recommend you stay at the \"pink lady.\"

Leisure Friends

10/10

Exceptional

28 Jul 2022

Horace Oscar

A fantastic gem in Cape Town, in South Africa, and globally. Beautiful hotel, very well maintained, and top quality in absolutely everything it has, starting with the outstanding courteous, friendly and very professional staff, and going to the food, linen, accommodations, spa, activities, etc. One of the best places I have stayed throughout my 40 year travel journey.

Leisure Family_with_children

10/10

Exceptional

06 Jul 2022

Randal

Our stay at the Mount Nelson was magical. From the moment we arrived, we were so happy with the impeccable service and the beauty of the grounds. Not to mention the incredible views with the property being nestled at the base of Table Mountain. It is an incredible escape from the hustle and bustle of the city and I wouldn’t hesitate to recommend this hotel to anyone traveling to Cape Town.

Leisure Family

10/10

Exceptional

24 Jun 2022

Margo

Everything was great. Staff very welcoming. Beautiful property.

Leisure Friends

10/10

Exceptional

19 Nov 2021

James

Wonderful as ever !

Wonderful stay at The Nelly, so great to be back , lovely to see familiar faces amongst the staff, as normal its 10/10 for everything, they just always get it right here, it’s why I think of it as my home in Cape Town rather than just a hotel.

Self

10/10

Exceptional

27 Oct 2021

Narsay

Absolutely fantastic property and staff! It’s in a great location and the grounds are breathtaking. They have two heated pools and a great breakfast buffet that everyone rightfully raves about. The rooms are huge and clean and tastefully decorated. Absolutely no complaints about anything, the staff were incredibly friendly and helpful getting us whatever we needed within minutes. Highly recommend!

Leisure Partner

10/10

Exceptional

12 Sep 2021

Lily

The staff went out of their way to make us feel welcomed. Very warm attentive staff!

Leisure Partner

10/10

Exceptional

06 May 2021

Adrian

The Mount Nelson did not disappoint

We loved staying at the Mount Nelson, we did not get in our car the whole time we stayed there. Loved the old grandeur of the hotel, the staff were very friendly and could not do enough for us. We loved the adult pool, which we mostly had all to ourselves. We loved walking in the gardens of the hotel as well as the surrounding neighbourhood.
Of Course we did afternoon tea at the Nellie, and it was everything I had always read about it.
We will definately be back visiting the pink lady

Partner

10/10

Exceptional

05 Mar 2020

Rosemary

Heated pool is actually very warm.
Breakfast was amazing. The options and the quality. Enjoyed my balcony view. Some upgraded to the cottages which were very amazing.

Leisure Family

8/10

Excellent

17 Feb 2020

Graysbucks

We returned to this hotel after an exceptional experience last year. It’s like an oasis in the middle of the City.
We felt it had gone off a little this year. Reception and restaurant were still fantastic but pool service and afternoon tea service weren’t great

Leisure Partner

10/10

Exceptional

12 Feb 2020

Michael

Superb all round!

Partner

8/10

Excellent

10 Feb 2020

Mike

excellent service, accommodation and food. Very helpful staff

8/10

Excellent

23 Jan 2020

kendall

We had a great time at the Belmond. Beautiful garden, great room. We didn't know about the recent armed robbery which sounded scary but felt safe during our time.

Partner

8/10

Excellent

09 Jan 2020

Verified traveler

Brilliant setting in well manicured gardens with a choice of well serviced pool areas. Food and drink is superb although service was fairly hit and miss. Excellent at times and slow others although we did visit at the busiest time of year. Staff were very friendly and the rooms were spotless each day. Would definitely recommend and look forward to returning.

Leisure Partner

10/10

Exceptional

27 Dec 2019

Nk

Historic hotel with strong Colonial architecture and feel. Our suite had a wrap-around balcony with expansive views of Table Mountain.

Leisure Family

10/10

Exceptional

22 Dec 2019

Ryan

Excellent stay that surpassed expectations

Amazing classic hotel, well worth the cost as it exceeded expectations in every form. My daughter really loved the kids club and it’s her favorite kids club she’s ever been to.

Friends_and_family Family

10/10

Exceptional

18 Dec 2019

Verified traveler

Afternoon tea was very nice - the Belmond Mount Nelson blend was excellent

Leisure Partner

10/10

Exceptional

16 Dec 2019

Rebecca

Beautiful hotel, great staff. Already excellent luxury hotel. Highly recommend.

Partner

10/10

Exceptional

04 Dec 2019

Verified traveler

Amazing beautiful oasis in the heart of CapeTown.Excellent breakfast the best we have ever had with lots of choice.The grounds are spectacular surrounding a large swimming pool.Perfect in every way.

Leisure Partner

6/10

Pleasant

02 Dec 2019

Verified traveler

Comfortable middle-aged plushness

Rooms and buildings are old-school comfortable, with dozens of pillows and towels, and various doormen, concierges, drivers etc to attend to your every need. How long this model of excess will continue in the current environment of sustainability remains to be seen, but I guess there will always be a market.

Service was variable, tending to be mostly slack, indifferent and a little too familiar, with the odd exception. Breakfast was outstanding, lacking nothing. Overall, it was exceedingly comfortable and well located, but let down by the service and the feeling that it's all a bit much in today's world.

Partner

10/10

Exceptional

26 Aug 2019

Verified traveler

Wonderful service and that swimming pool with a view of Table Mountain. With a visit any time!

Leisure Family

10/10

Exceptional

18 Aug 2019

Verified traveler

The Mount Nelson is just a beautiful property with many cozy places to sit and relax. Rooms are tastefully done to blend the original design with modern features. Staff are super friendly and well trained and provide a personal touch. Close to museums and other places of interest. Very good value for money.

Leisure Self

10/10

Exceptional

05 Aug 2019

Barry

Seven windows wow you!

Given outstanding superior room #110.
Seven windows! Wow!
Great food.
Great time!

Partner

10/10

Exceptional

30 Jul 2019

Verified traveler

A Grande Dame in the truest sense of the word. The building is a gem and the staff is of the highest level when it comes to service.

Business Partner

10/10

Exceptional

22 Jul 2019

VF

5 star property. We stayed at one and only for 2 weeks, and here only 1 night, had we known the area and hotel grounds were this good, we would have stayed longer for 1/3rd the price.

A mega hotel

Leisure

10/10

Exceptional

22 Jul 2019

Catharina

Escape to a different world!

What a great experience at a special hotel! Excellent service starting at check in with kindness, efficiency and generosity, (we've been upgraded to a De Luxe room with a balcony). The High tea was delicious and beautifully presented, and the breakfast provided a wide choice. The hotel has a wonderful rich history, but never feels stuffy or outdated. A lovely treat to stay there, thank you Mount Nelson staff!

Family

10/10

Exceptional

04 Jun 2019

Verified traveler

Wonderful Grande Dame Hotel with charming, helpful and efficient staff, lovely rooms, beautiful grounds and the best afternoon tea in the world.

Leisure Family

10/10

Exceptional

16 May 2019

Verified traveler

Hotel far exceeded expectations. It is a beautiful very old established hotel, large rooms, excellent service and the best breakfast we have ever had - unlimited oysters. Fit for a queen or other notables who stayed there. Concierge was extremely helpful for restaurants and tours.

Leisure Partner

10/10

Exceptional

27 Apr 2019

Verified traveler

Loved everything: the property, the stuff and the view. All in all my family and I had a great time.

Leisure Family_with_children

10/10

Exceptional

24 Apr 2019

Verified traveler

Fabulous in every way. Highly professional staff, delicious food, beautiful gardens, tastefully decorated property.

Leisure Partner

10/10

Exceptional

23 Apr 2019

Holly

It's heaven on earth, and I'm not easy to please! An oasis of gorgeous gardens and tea rooms in the middle of a busy city, with absolutely 5 star service, food, staff, and amenities.

Leisure Family

10/10

Exceptional

23 Apr 2019

Verified traveler

Understated elegance and wonderful service and food

Leisure Partner

10/10

Exceptional

19 Apr 2019

macdonald

A slightly faded Colonial gem oozing history ....

We had a wonderful evening at the Mt Nelson and just wished it was for longer....
Plan on returning again next year but will stay a few days a next time.

Partner

10/10

Exceptional

08 Apr 2019

Natalie

Beautiful Mount Nelson

amazing hotel, old colonial style, breakfast was spectacular!!

Partner

10/10

Exceptional

20 Mar 2019

Verified traveler

The gardens, the food, the service. Everything was top notch.

Leisure Family

10/10

Exceptional

20 Mar 2019

Richard

amazing

Partner

10/10

Exceptional

20 Mar 2019

Verified traveler

Still as good as the legend. Very special. Best location in town

Leisure Family

10/10

Exceptional

13 Mar 2019

KarenG

Exceptional location, beautiful gardens. Staff were so attentive and friendly. A proper 5 star experience.

Leisure Partner

10/10

Exceptional

12 Mar 2019

KL

Hotel is immaculate and beautiful - truly a tranquil oasis in the middle of Cape Town. Staff were so friendly and helpful. Room clean and spacious. Food absolutely delicious - highly recommend the afternoon tea. Recommend this hotel without hesitation.

Leisure Family

10/10

Exceptional

22 Feb 2019

MA

Exceptional

Best

Partner

8/10

Excellent

21 Feb 2019

Verified traveler

Fantastic amenities. Service not always efficient. Waited for menus in restaurant for almost an hour. No turndown service on 1 night

Leisure

10/10

Exceptional

20 Feb 2019

antoine

Amazing location beautiful hotel.walkable great amenities

Leisure Family

2/10

Poor

31 Jan 2019

Joshua

Hotel was beautiful, as was food and room. I attended the spa and left my earphones in the locker - the staff clean out the locker and replace the dressing gowns etc between use, so would have had access before any new guests. I tracked the earphones through find my iphone to the spa facility and informed the staff. we were the last people in the spa and the spa closed just after i left - the staff tried to say the spa was extremely busy and that it was open late, both of which are incorrect and they back pedalled when i showed them the tracking to the facility. the earphones have been taken by the cleaner or spa staff and they have misinformed me to try and protect this. not what you expect from a hotel of this calibre!

10/10

Exceptional

25 Jan 2019

Verified traveler

What a gorgeous hotel. The staff were so friendly and helpful. The grounds were beautiful with 2 lovely pools, one with a glorious view of table mountain. Great breakfasts with lots of choice, even oysters and sparkling wine if you want, hope to return sometime soon.

10/10

Exceptional

16 Jan 2019

Robert

Unforgettable experience

Enjoyed it every minute. Great place b

Partner

10/10

Exceptional

15 Jan 2019

Erik

Wonderful gardens and pool area in the middle of the city.

Leisure Family_with_children

10/10

Exceptional

09 Jan 2019

Suzanne

A perfect relaxing stay

This hotel is a classic, charming hotel at the base of Table Mountain. Service was excellent - unobtrusive and pleasant. The gardens surrounding the hotel are beautiful and the resident Egyptian geese and their goslings were entertaining swimming with guests in the pool. We had a room with a greet view and enjoyed the superb High Tea and the Grand Buffet while staying there. The hotel is opposite the entrance to the Company Gardens and a stroll under the overhanging trees leads to several classical buildings including Parliament House.

Partner

4/10

Poor

27 Dec 2018

TSINGYI

Spend your money somewhere else

Pretty grounds but for the price you pay the service was subpar. Air conditioning was not working, complained at reception with no follow up. Was given a bottle of used lotion at check in. Service staff unattentive and unfriendly. They never smile at you. Many details missed ( ie no proper steak knife, took breakfast orders wrong etc)

Partner

10/10

Exceptional

15 Dec 2018

Maurice

Can’t fault it!

A fabulous stay in a fabulous hotel!

Partner

10/10

Exceptional

13 Dec 2018

Verified traveler

Everything I expected this grand old hotel to be. Opulent, big, 1st class service and the best food. It was all that and more. The breakfast buffet with champagne and west coast oysters is just incredible.

Leisure Family

8/10

Excellent

11 Dec 2018

Verified traveler

Excellent hotel stay

A very nice hotel with excellent service staff and very comfortable rooms. It did not get perfect marks only because of a few minor details: 1. The receptionist couldn’t cut a room key for me, and her master key, and the bell boy’s master key wouldn’t work either. A third person had to be be asked to try to open the door. 2. The elevator was not working. 3. I was told the wrong venue for breakfast by restaurant staff at dinner time. 4. Shuttle bus to and from V&A Waterfront ends at 6.30/7 pm respectively- too early.

10/10

Exceptional

11 Dec 2018

Verified traveler

Beautiful, picturesque hotel. Great location and the staff were very friendly. Would highly recommend this hotel!

Leisure Partner

10/10

Exceptional

06 Dec 2018

Verified traveler

I absolute love this hotel , they treat you really nice and have great breakfast by the pool , highly recommended this hotel

10/10

Exceptional

23 Nov 2018

Rob

We loved our stay there and we will certainly stay again if we get a chance!!

10/10

Exceptional

18 Nov 2018

BRIAN

I've been traveling for over 35 years..and this is the most incredible hotel I have ever stayed at. We had gotten upgraded to a suite! Definitely the best place to stay in Cape Town

Partner

10/10

Exceptional

15 Nov 2018

David

Top of the range and only place to stay
Brilliant breakfast buffet and service by Margaret (legend and house favourite)
Spa treatment manicure and educate like no other.

10/10

Exceptional

11 Nov 2018

Verified traveler

Very nice hotel. Nice location and friendly staff.

10/10

Exceptional

03 Nov 2018

M&M

A Grand Hotel of a bygone age. A hotel like Reids Madeira that reminds one of the privileged life that was available in years gone by.

10/10

Exceptional

24 Oct 2018

James

Stunning hotel - location, feel, staff, food etc all top drawer

10/10

Exceptional

25 Sep 2018

Verified traveler

Fabulous property in the heart of Cape Town with beautiful onsite options as well - pools, gym, exceptional bar and dining as well as 3 teas per day including high tea.

10/10

Exceptional

10 Sep 2018

Carol/Mel

Sophisticated Hotel with Outstanding Service

We were warmly welcomed. Looked after extremely well and nothing was too much trouble for any of the staff. Attention to deal was second to none.

10/10

Exceptional

10 Sep 2018

AJ

Best Romantic getaway!

Best service we've had in a Hotel for a long time.

The staff made our anniversary very special

Partner

10/10

Exceptional

10 Sep 2018

Verified traveler

Its character, its position were delightful and convenient. Good views. Pleasant garden.

10/10

Exceptional

09 Sep 2018

darren

2 nights in Cape Town

We booked 2 nights here to end our 2 weeks touring South Africa. As you turn off to enter the hotel you just think wow! Absolutely stunning entrance and driveway. The hotel is original and stunning. We were given a free upgrade from a superior room to a suite. The suite was enormous, I know people with smaller houses! Fabulous building with lots of history in a great location at the foot of table mountain. Highly recommended

10/10

Exceptional

02 Sep 2018

Verified traveler

Lovely charming historic hotel

Stayed at the historic but still luxurious Belmond Mount Nelson Hotel with my wife. We spent my birthday weekend at this lovely and strategically located place. The hotel staff were aware of my birthday without me or my wife informing them and they left a lovely bottle of sparkling wine in my room. Other intangible touches include the warmth and hospitality of the staff and the accommodating concierge who gave us the best local dining advice. Guaranteed to come back to Belmond Mount Nelson next time I visit Cape Town.

Partner

10/10

Exceptional

29 Aug 2018

Catheleen

I loved the heritage, history and grounds of the property. We received a room upgrade upon check-in which was so lovely. The staff could not have been more engaging and courteous. As well I am a cat lover and had the great pleasure of interacting with Eddy which made my stay even more special.

10/10

Exceptional

27 Aug 2018

Bob

Vey fine service, excellent accommodations, very nice buffet breakfast.

10/10

Exceptional

20 Aug 2018

Verified traveler

Excellent Hotel and Staff!!

The entire staff were beyond friendly! How they remembered who we were by name still baffles me! From the beautiful grounds to accommodations it was a wonderful stay. We will be back!

Partner

10/10

Exceptional

11 Aug 2018

Verified traveler

It is beautiful but at least in the off season, cold. I have been cold in every room of this hotel. The staff and grounds are wonderful but I think I would come when it is warmer out. Then you could use the pool and not freeze.

8/10

Excellent

10 Aug 2018

Bevan

In Cape Town to spend time with family & friends

The team and the service they deliver are by far the biggest asset of the Mount Nelson Hotel. This is closely followed by the attention to taste and presentation given with all food dishes.

A little more attention to detail when it comes to room maintenance would go a long way. Not because it ruined our stay in anyway, but simply because when you stay at the Mount Nelson, your expectations are that everything will be perfect.

Family

10/10

Exceptional

02 Aug 2018

Josh

Amazing hotel in a great location, spectacular staff. Loved both of our stays!

10/10

Exceptional

16 Jul 2018

Macy

This hotel is the epitome of luxury and elegance!

We stayed at the Belmond Mt. Nelson for 2 nights during my honeymoon and it was amazing! The service, hotel grounds, room, views, food and overall quality was top-notch. High tea and the breakfast buffet were delicious! I would 100% return here and definitely recommend to anyone looking for a luxury hotel in Cape Town.

Partner

10/10

Exceptional

27 Jun 2018

James

Another great stay at The Nelly

I visit the Mount Nelson when ever I am in Cape Town, there is always a wonderful welcome, the staff that greet you have been there for many many years, so it's like returning home. Top quality food and beverage, beds that are simply divine !

10/10

Exceptional

05 Jun 2018

Verified traveler

Beautiful rooms, fantastic support surfaces, excellent food preparation, great view of Table Mountain. Convenient to great restaurants in the Garden area which is inexpensive to get to and only minutes from the hotel. Beautiful pool and spa areas.

10/10

Exceptional

25 May 2018

John

Excellent, older-style hotel full of tradition and charm. Expensive - yes. Worth it - yes. Have high tea there with a friend, as I did, and time-travel to a more gracious era.

10/10

Exceptional

18 May 2018

C.

The Mount Nelson Hotel is a charming, well kept hotel of yesteryear with beautiful outdoor spaces located 15 minutes by taxi from the hustle, bustle, and noise of the waterfront district. Our comfortable room with small balcony overlooked the pool and city beyond.The room and bath are very spacious with a sizable closet with more than enough room to store suitcases and hide them from our living space. The only downside to the room was the bath didn’t have an outlet for the hairdryer so I had to use an outlet in the room...a minor inconvenience. Breakfast in the poolside restaurant is amazing offering just about anything you can imagine. We also had three very good dinners in the other 2 hotel restaurants. Best of all, though, are the hotel staff. They made us feel so welcomed and appreciated and took care of our every need with a warm, genuine smile. All the staff made our stay in the Mount Nelson Hotel most special and memorable. For us, it turned out to be the perfect pre and post safari destination for us to relax from a long flight as well as for exploring the amazing city and regions of Cape Town.

8/10

Excellent

17 May 2018

Verified traveler

The hotel takes you back in time and transcends to the grand hotel days. You can imagine the diplomats moving in and out. The staff is wonderful, helpful and makes the stay even more special. The grounds really put the finishing touch on the charm of the hotel. Definitely worth staying here and the breakfast options are good as well.

10/10

Exceptional

18 Feb 2018

sheila

Beautiful traditional hotel

We stayed forc 8 nights we had a beautiful room with a balcony overlooking the pool and beautiful gardens
We did have a problem because the air conditioning broke down and we moved room a coupe of times to get a suitable room
The manager was very helpful and did his best and gave us discount for this problem
The food and restaurant is great
You do need patience when ordering a fried egg or omelette everything Moves at a slow pace but you just have to accept this
I did have some Money 200 rand taken out of my bag which was my fault leaving it in the room and not the safe.
I didn’t tell the hotel because I didn’t want anyone to get sacked
We overall had a wonderful stay and would go back in a heartbeat

Partner

10/10

Exceptional

12 Feb 2018

Mark

Worth the extra spend

We wanted to finish our trip to SA on a high and it was a rather stunning, epic high. This hotel has all that you can expect from a 5 star estate. The room was large and super comfy and the bathroom so large like you were in a ballroom. For a quiet day by the pool if you want to be away from kids use the upper pool. Dinner and drinks in the hotel were also fantastic and not that expensive. The scones are the best I have ever had and a must during your stay. Worth every cent, you'll love it.

Partner

10/10

Exceptional

01 Dec 2017

Sarah

A wonderful time, room was lovely, large and comfortable. The service was good without being over the top and obtrusive. Breakfast buffet had an excellent choice and it was a great setting outside overlooking the pool. We wished we could have stayed longer

Partner

8/10

Excellent

16 Oct 2017

Patricia

It was very pleasant and enjoyable

Family

10/10

Exceptional

14 Oct 2017

Nellsbells

Location a concern

Hotel is full of history, elegant in its own way, but key concern is that its location is not nearly as convenient as the new five start hotels that have been built in the last 10+ years closer to the waterfront. You will need transportation. Very expensive for what is offered compared to the other deluxe hotels in the city. Do recommend the elegant Afternoon Tea...that's worth a visit to the hotel, but would not recommend for overnight stay. Rooms have been refurbished but do not match the efficient design and comfort of the newer first class hotels in the city that charge a similar amount or even considerably less.