Name: Cape Panwa Hotel Phuket
Address: 27, 27/2, Mu 8, Sakdidej Road, 27, Cape Panwa, Phuket, 83000, TH

10/10

Exceptional

16 Jul 2026

Dylan

Good view and good restaurants

Self

10/10

Exceptional

24 May 2026

Sau

What not to like with luxury Cape Panwa Hotel
Friendly staff
The view
Large and clean rooms
Easy access to the beach with the tram with free water sport
Lovely hotel restaurants especially the Panwa House
Easy to get around with the free shuttle

Partner

6/10

Pleasant

07 May 2026

Dylan

This property looks like it was great some years ago or with the last owner, but his since started to dwindle. Deferred maintenance is evident around in most places. Staff was helpful when put to the task of correcting something that shouldn’t have been an issue in the first place, but nonetheless corrections were diligently addressed. The biggest complaint would be the food. Overall, it was really subpar. One meal in particular was so awful. It was inedible. A grilled seafood platter for two was presented to us. The appearance, rotten smell, and presentation of the food was deplorable. The shrimp and lobster tails looked as though they had been harvested from a bucket of sewage. Our waitress quickly took it off the bill and agreed that she would not eat it. On another occasion on the day of our departure, we were offered a breakfast to go as we had paid for the breakfast buffet, which we were told in the morning before we were not allowed to take anything from with us on our excursion. The box breakfast on the day of departure consisted of a couple of stale pastries. The cost of adding breakfast for the four of us that was missed for two days was very disappointing. This property could be great again, but needs a major cash investment and some serious staff and kitchen training. We were on a very long six week holiday and this was two days of long our journey - it was the low point of our trip across nine countries. We were disappointed. Food pic attached.

Family_with_children

10/10

Exceptional

08 Apr 2026

Samantha

Wonderful hotel, friendly staff and superb room. The absolute suite with our own swimming pool really was fantastic.

Family_with_children

10/10

Exceptional

17 Mar 2026

Janet

Very relaxing. Great beach area.

Partner

6/10

Pleasant

11 Jan 2026

Timothy

The location is excellent - the hotel is on the cape with a private beach, with many loungers and a beach cafe restaurant and the Panwa House. All excellent views etc. We were in a suite, excellent size but...

The hotel is aging. The air conditioning units, for example, must have been quite old, the plastic was faded to that off yellow colour that the old systems get. The whole property walking around was just noisy from the AC condenser units churning away. In addition, the restaurant extractor fan (a huge industrial chute) was on the outside of the room. Together, the hotel just 'hums' all the time. It's not very peaceful. Nearly everything needs to be modernised or renovated. The path to the toilets on the beach is a case in point, all crazy paving, poorly laid, some sinking into the floor, hardly 5 star, more like beach hut.

In the week we were there, we cannot remember any of the cafe staff (where breakfast is served) smiling or engaging happily with the guests (except for the manager ticking off the room in the morning). We also went to the reception desk and the staff there just ignored us even though we'd been waiting, again, grumpy looks, no smiles. Poor attitude.

Finally, the food...all well cooked but (and this was true for EVERY meal), the dishes turned up at random times and at least one 'hot' dish would be cold!

As a supposedly 5 star hotel, the quality of the staff, facilities and the overall experience is nowhere near to achieve a 5 star review rating.

Leisure Family

4/10

Poor

08 Jan 2026

lior

TV wasn’t working the

10/10

Exceptional

28 Dec 2025

Rewadee

love this place. everything you need for holiday is all here:)

Leisure Family

10/10

Exceptional

27 Dec 2025

Morris

Awesome hotel, staff and location. Definitely worth the stay and recommend the hotel!

Leisure Partner

10/10

Exceptional

30 Nov 2025

Philippe

If you want a sanctuary away from the party scene, this is for you. Fans of the Thai Drama I Told Sunset About you can channel PP Krit and Billkin at Panwa House!

Partner

6/10

Pleasant

24 Nov 2025

Kevin

I had a lot of baby spiders in my room and it was everywhere. I killed at least 10 in the bathroom and next to the fridge.

Leisure Friends

8/10

Excellent

06 Nov 2025

Laura

Very friendly staff, great amenities

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

Edwin Jayson

Excellent beach front resort, nice villas with a private pool. Excellent staff, they take care of all your needs, never have stayed at a hotel/resort that takes care of you up to checking in at your airlines

Leisure Family

10/10

Exceptional

16 Aug 2025

Andry

Overall, my stay was lovely but there are a few things that could be improved so it can feel more like a 5star hotel.

1. Cleaning of the rooms could be improved especially in the bathroom.

2. Some of the amenities need an update such as the gym and ensure that the AC works. The gym was stuffy and there was not air flowing. We shared the feedback with the lobby but still.

3. Some of the roofs by the tram seem to have mold.

4. The gardens around the property didnt seem to be taken care of. General maintenance to compete with the nearby hotels.

Leisure Family

8/10

Excellent

02 Jul 2025

John

Only complaint is I only had one night before heading back to Stateside.

Business Self

10/10

Exceptional

07 May 2025

Daria

The hotel accommodated all of our requests and upgraded our room because my mom in a poor health and couldn’t walk the stairs, it was greatly appreciated! Nice stuff and service was on point. We will definitely come back to this hotel.

Leisure Family

8/10

Excellent

05 May 2025

Jorge

The property has seen better days, but the staff is extremely helpful and will make you feel well taken care of.

Leisure Partner

8/10

Excellent

15 Apr 2025

Björn

excellent

Leisure Family

10/10

Exceptional

03 Apr 2025

teresa

You have to be able to do stairs. The breakfast buffet is fabulous, room service & laundry service are excellent and affordable. Staff is extremely efficient and friendly.

Leisure Family_with_children

10/10

Exceptional

26 Mar 2025

lynne

Beautiful property. Rooms are spacious and beautiful. Staff were kind friendly and helpful.

Leisure Family

6/10

Pleasant

14 Feb 2025

Harun Fehmi

Not for families with small childreen

Only the room met our expectations. The hotel is not stroller friendly, because an elevator dont exist on thr premesis. You have use stairs to go to your room and a cable car to go to the beach, but its difficult to have the stroller with you in the cable car. The beach is full of big and sharp stones so its not child friendly at all. The lunch was terrible, so we decided not to eat dinner at the hotel. We ordered from outside the hotel. The service in general was under our expectations. Many of the staff members didnt understand english. But Kim from the reception was great, she was kind and helpfull. But a lot of the times we unfortenatly feelt that the other receptionmembers was bullied her, espacially the receptionist with russian accent.

Friends_and_family Family

10/10

Exceptional

12 Feb 2025

Amanda

Perfect retreat

Fabulous retreat perfect setting , staff amazing , but drinks and food a bit overpriced especially as they appear to add service charge and tax which we did not see anywhere else on our three weeks travels .
That said the location is fab and there are restaurants and 711 nearby . Would definitely visit again and hopefully next year .

Partner

10/10

Exceptional

20 Jan 2025

David

Beautiful property, walk along the private beach, clean room, accommodating staff, excellent breakfast buffet

Leisure Partner

10/10

Exceptional

06 Jan 2025

Kevin

Great hotel for a luxurious stay. The private beach and numerous dining options made this a very relaxing and wonderful trip. Staff were helpful and kind. Room was spacious and well appointed.

Leisure

10/10

Exceptional

21 Nov 2024

Dennison

Absolutely lovely!

Business_and_leisure

10/10

Exceptional

14 Oct 2024

Muhammad

Everything was great except the shuttle driver, he was so rude and showed inappropriate behavior, I was about to shout at him the way he treated and my wife. We were walking to the shuttle stop he horned at us, rudely gave a gesture to get on the car and abused us in local language. Ruined our whole wonderful stay at hotel

Leisure Partner

8/10

Excellent

19 Jul 2024

David

The property and location were beautiful. The distance from even the local shops was inconvenient, and getting to the town centre quite expensive. Considering these factors, having the main bar closed for 2 days each week as the restaurants were, on rotation, it would be a good relax for adults but could be a bit difficult with kids

Leisure Partner

8/10

Excellent

17 Jun 2024

Adriana

Overall great quiet place to stay

Leisure Friends

10/10

Exceptional

04 Jun 2024

Pung

Lovely hotel with great beach.

Leisure Family

6/10

Pleasant

06 May 2024

Lenora

Positives
The lobby area is beautiful, rooms are a decent size with a huge comfy bed.

The hotel grounds are lovely & tropical.
The swimming pool is a good size, clean and was never too busy during my stay.

The beach is nice but it’s not like the images you see online.

The hotel staff are nice & approachable, especially the ladies at the front desk.

Good variety of breakfast options.

Frequent free shuttle service to Cape Kantary (sister hotel) & its nearby amenities/ restaurants.

Negatives
It’s not a 5-star luxury resort (perhaps it was when it first opened).

The rooms (& bathrooms) are dated.
The rooms are somewhat clean/ could be cleaner.

Unwanted room guests; on two consecutive days I had a gecko/ lizard lurking in the fridge cupboard.
Hats off to housekeeping who managed to find and catch the gecko/ lizard on both occasions.
I understand that it’s a tropical destination, (& it’s not my first time in a tropical location), but it’s not great that this happened twice within my first 4 nights at Cape Panwa Hotel.

I reached out to Cape Panwa Hotel more formally on the above but I haven’t received a response (and I since checked out).

Unable to accommodate an earlier check-in (I wasn’t the only guest to experience this).

Activities lack authenticity; e.g batik painting.
What guests actually do is ‘colour in’ a pre-batik drawn design using the paints provided. That’s all there was to it.

Leisure

10/10

Exceptional

04 Mar 2024

Alfred

would I come again.Yes The room I had Cape Suite, was very modern ,large and comfortable.
However the exterior needs some works and refurbishing.
The service at the buffet was a bit haphazard and can also be improved.

Leisure Partner

8/10

Excellent

13 Jan 2024

Mark

Beautiful property and excellent room (junior suite). Nice breakfast.

Leisure Family

6/10

Pleasant

24 Mar 2023

david

Think carefully

I have visited theCape Panwa 7 times over the last 23 years and very little has changed. However certain areas have now fallen way below what weI expected. Service in all areas is so poor that guests have given up eating in the hotel. Breakfast is not a patch on what it used to be and is the same everyday. There is no supervision of staff, clearly no training for new staff even to understand the basics of serving a guest.
A few of the remaining long term staff have also given up ( their words not mine) as no one seems to care anymore.
The decking around the pool area has been there for over 30+ years and is now so dangerous for all guests. Tiles are missing from the main pool and rust is showing in the pool. There are many other tripping hazards in and around the hotel which have been painted black so you can see them better, especially in the dark. ( Really).
The hotel general manager was on site but not once did I see him talk to a member of staff or a guest. What a shame for such a beautiful place to have fallen.

Partner

6/10

Pleasant

25 Feb 2023

Valerie

The property itself is beautiful and scenic. We loved the private beach, and the view from breakfast never got old. But the food and service is severely lacking, as well as much of the accommodations becoming outdated and worn. The staff at the front desk are helpful and accomodating, but that's where it ends. Several times there were situations I could have used help, like carrying luggage, but the staff offered no assistance. Room service is also lacking. Due to issues created through language barriers, we were not able to effectively communicate with the staff, which led to several misunderstandings and, once, being hung up on. This also leads me to the food, which was extremely lacking in flavor and variety despite the high cost. For example, there were several breakfasts where there were simply no options to eat other than Western food, like bread pudding, bacon, or beans. Since we were at a resort in Thailand, I really expected many more Thai food options than we ever got.

In addition to the poor quality of food, restaurants often had high wait times for food to be served or was forgotten about completely. As an example, we waited nearly 40 minutes on a salad at the Bamboo bar. When we went back later, it was over an hour and it was clear the server simply forgot about the order.

Overall, I'm disappointed with our experience at a five-star resort. The grounds were stunning and we loved the Panwa house, but everything else was underwhelming. We will not be back.

Leisure Friends

10/10

Exceptional

16 Feb 2023

Lubna

The cape absolute was amazing, and our butler (chai) was so helpful and friendly. We had an amazing family vacation.

8/10

Excellent

27 Jan 2023

vivie

I really enjoyed the spacious room and the private beach

Leisure Partner

10/10

Exceptional

10 Jan 2023

Teeda

Beautiful resort with everything you need.

We stayed 3 nights in a junior sea view suite. The view from our room was beautiful. Our room was spacious and clean. We enjoyed going to Too of the Reef for dinner and Otters Bar for drinks, listening to a talented singer/pianist name Ice perform.

Partner

8/10

Excellent

02 Dec 2022

Mary

Needs refurbishment

Leisure Partner

10/10

Exceptional

29 Oct 2022

evgueni

It’s very nice atmosphere ,very very nice staff whit respect ,food ,beach ,rooms all great! All good if you pay no more that 100 US per night .We visit that place many times ,in pass 12 years .Some time ,during hi season we go different place at Phuket or different country (Vietnam ,Indonesia ,Combodsia ,Malaysia ) Also Hi season you pay more ,and to many peaple there .

Leisure Family_with_children

10/10

Exceptional

05 Aug 2022

P

A unique location

A great hotel with its own beach and unique character.

Friends_and_family Family

2/10

Poor

19 Dec 2021

Prapreued

-

10/10

Exceptional

21 Oct 2019

Verified traveler

Great hotel and amazing beach. Highly recommended to anyone visiting Phuket.

Leisure Partner

6/10

Pleasant

06 Oct 2019

Verified traveler

Services and hospitality of staffs make me like this hotel but the cleanliness inside the room really need the upgraded. Room has unpleasant smell of mold which I found everywhere (on balcony bench, room sub curtain and rubber seal in the bathroom ewwwwww).

Leisure Partner

10/10

Exceptional

25 Jul 2019

Warwick

A week at Cape Panwa Hotel

Very good service, excellent rooms and public areas, very good food, good local taxi service

Friends

6/10

Pleasant

25 Jul 2019

Verified traveler

Overall tired and not as clean as it should be. Nice private beach

Leisure Family

8/10

Excellent

07 Jun 2019

Verified traveler

Seems to be geared to seniors. Rooms very nice. Breakfast very good. Had Junior Suite. Overall nice but not worth $350 per night for 3 in a room.

Leisure

10/10

Exceptional

29 May 2019

robin

merchant mariner

I first stayed at this hotel approx. 5 years ago. Still a fantastic place today if you want a more quiet Phuket stay. Great staff, good food.

8/10

Excellent

07 May 2019

Anuraag

Bad Service but Good Hotel

Hotel is near the beach and rooms are very nice. Service was not good as no one helped with our bags on check in and check out. Bell boys just sat by and watched. We requested garbage to be cleared out from our room while we were away, but they did not do it and we had request again before it was done.

Partner

10/10

Exceptional

07 Apr 2019

Verified traveler

The grounds and Gardens are impeccable. Kept pristine each day. Attended beach wedding here and can’t say enough good things about this place.

Friends_and_family Friends

10/10

Exceptional

23 Feb 2019

Janet

paradise

The resort itself was great. nice pool. 3 places to eat and drink. big selection at breakfast a plus. (having said that i was disappointed by the orange juice, not the delicious fresh thai orange juice i love so much) the private beach is beautiful, but wear water shoes as there is a lot of coral once you get past the sandy area, also bring goggles, there are lots of fish to see at low to mid tide. overall it's pretty tame at the hotel, not a party crowd, good for some quiet relaxation. the suite was very nice, includes a balcony with hot tub. there is a bus to town that goes back and forth every 5 minutes, convenient because of the big hill you would other wise have to walk. the local area is pretty sparse however, just a small night market with basic souvenir type wares for sale, and some street food. restaurants in the area however are very good, and affordable. overall, absolute paradise!

Family

4/10

Poor

01 Jan 2019

Verified traveler

I have a major problem with how the Expedia reservation was handled. Despite the email confirmation that tells us we can choose to buy NYE tickets on arrival, we were actually already charged in full. And yet on arrival, no one deigned to even tell us we should reserve our seats. So even though we had booked eight weeks ago, we were left with the LAST choices for seats. Unclassy on both Expedia and the hotels part.

Secondly, this is no doubt a beautiful property with otherwise lovely hardworking staff. But it is entirely geared towards Europeans. The breakfast buffet is a joke. Huge but you might as well be in Europe what with all the sausage. The few loca Thai options almost all have meat-yay for fried rice every single day.

The pool is stunning. But there is limited canopied seats and despite signage warning people their seats will be taken if they leave for more than an hour, every single day we saw people reserve seats with nothing more than a towel and leave for leisurely breakfasts or whatever else. Don’t expect to get a seat even at 3pm because of this. Nothing is done by the staff of course.

We had a beautiful cape suite with a stunning view from the balcony. The beach is quite nice. Also, Panwa House offers amazing food and is beautiful. But I wouldn’t stay here again. If you’re looking for an impersonal giant resort then sure this is your place.

Leisure Partner

8/10

Excellent

03 Dec 2018

Va

Hotel rooms a little tired and could do with thorough clean. Absolutely appalled by the amount of trash plastic and string on the beach and in the ocean.

10/10

Exceptional

25 Nov 2018

Paul

Was our second visit to Cape Panwa Hotel. Staff were wonderful and nothing was too much trouble. Still a great hotel in a quiet location. Highly recommend.

8/10

Excellent

13 Nov 2018

Verified traveler

Cape Panwa relaxation

Hotel had a beautiful setting at the end of the Cape, a five minute walk from the local town. Private beach was the highlight but with an easterly facing aspect the sun was gone by 3pm each day. Breakfast was varied and good and staff were very helpful. Some of the dining options are in the sister hotel (Kantary Bay) in the local town and a steady stream of weddings and functions meant that at least one restaurant was fully booked out most nights. Plenty of massage options close by and cheap laundry services. Local dining options are good with Thai and Indian food, much better value than the hotel for the budget conscious. Overall a very relaxing and calm place to recharge the batteries.

Partner

8/10

Excellent

21 Oct 2018

Bb

One rude staff member but the rest was great. Beautiful spot but nothing to do there in the local area

8/10

Excellent

25 Sep 2018

Jose Daniel

It was a shame to stay at this hotel.

Hotel is beautiful. Well maintained. Beach is gorgeous but you can’t swim at all. Rocky bottom and coral debris everywhere. Hotel should tell in advance so the customer is prepared with right shoe. I didn’t enjoy swimming at all because of the rocks. Hotel is located in the middle of nowhere. You can’t go out without hiring an expensive taxi provided only by hotel. Shuttle to Airport was extremely and ridiculously expensive. The most expensive taxi I’ve ever paid in my whole life. I won’t ever stay at this hotel. Prices are ridiculous. The customer is trapped at the hotel so if you want to go out, there is no other way than paying expensive taxi . WiFi doesn’t work so you can’t use grab for another taxi option. So disappointed!!

10/10

Exceptional

01 Sep 2018

Rutilenia

The people were amazing, good food and the place was beautiful

8/10

Excellent

26 Jul 2018

Jennifer

Great Location for Phuket Race Week

Stayed at Cape Panwa Hotel during Phuket Race Week (july 2018). Great location as the event was run from the hoitel. Friendly, helpful staff with good food selections and nice amenities. Might be a bit out of the way for some people but close enough to Phuket Town for exploring or a night out on the town.

Friends

10/10

Exceptional

04 Jun 2018

Roger

Still a special hotel

Beautiful beach and good food. Pool areas a bit tired looking but still relaxing. Showing it's age but still special.

Partner

10/10

Exceptional

03 Apr 2018

Ross

Absolute paradise

We got married here and it was an amazing experience and more than we could have ever hoped for. Nothing was too much for Aom who is amazing.

The hotel itself was great and the beach is beautiful. Breakfast selection is really good and the views from breakfast are fantastic. Plenty of loungers around the pools and beach.

10/10

Exceptional

04 Mar 2018

Gail

Gorgeous facilities

Quiet, clean, good shuttle times, great food, views are amazing. Food pricy but nice. Foreshore fantastic for sunset. Phuket aquarium 5 minute walk away but don't bother

10/10

Exceptional

14 Jan 2018

Margaret

Quiet Oasis

This beautiful hotel has its own beach offering tranquility far away from the craziness Phuket can offer. It offers frequent shuttles to the small main town, which offers a few bars, restaurants, massage places, and a small street night market.

10/10

Exceptional

14 Dec 2017

lizzy

Really lovely hotel

Room was fabulous short walk to beach restaurants all very good staff helpful would highly recommend this was our third visit

10/10

Exceptional

25 Oct 2017

katie

A small piece of paradise.

Our third stay in 17 years! Still amazing. A unique set up with a stunning beach and gardens. Kind helpful staff. Just want to share with all my friends.
We married here, with a kuoni package in 2000 a very special day and stay. Bringing our two girls to share a stay this time was amazing.
Room upgrades on arrival was appreciated.
A real unpretentious 5star experience

10/10

Exceptional

06 Oct 2017

Rochelle

Honeymoon at last

We booked this at the last minute, intending instead to travel to Bali. Unfortunately that would have been unsafe and unwise.
Everything about this place was stunning.., The staff, the room and the facilities. Perfect in every way.

8/10

Excellent

04 May 2017

Alex

Very good hotel: professional stuff, clean and very comfortable room, well-groomed territory but sea and beach are not clean.

2/10

Poor

27 Mar 2017

Negisa

Old building, not like pictures u see, dirty and the beach and restaurants are very bad. The area is very dead. We checked out after first nighg and moved to Laguna which was so amazing

Family

8/10

Excellent

13 Dec 2016

Verified traveler

Beautiful setting, physically demanding,

I booked a two bedroom chalet with pool and sea view; however, was impossible to get the aircon to a comfortable temperature. It had nice views and no sight of the port and oil terminal! Accomodation was fine, but you have to be quite fit to enjoy Cape Panwar hotel - getting about in the hotel and down to the beach is a bit of a challenge and the walk to local restaurants is quite demanding (but a bus is provided)! Regarding food - I felt like I was at a Butlins Holiday camp on occasions with much emphasis on buffet food! I don't come to such a lovely place in order to queue for food. Also, there seemed to be a large proportion of trainee staff who were very willing and helpful, but overall I think there was a shortage of management to oversee the operation. Overall my impression was that the hotel attracts a lot of short stay package holiday makers that pass through in a few days. Cape Panwa hotel has a lot going for it, but could be a lot better.

Partner

6/10

Pleasant

20 Nov 2016

Jack

Fading glory

It is an old hotel with its heyday in the 90ties. It is not trendy, modern, cool!
Front of the hotel is a large parking lot and back of the hotel has a nice view over the bay. But the pool area is facing away from the nice view and onto the hotel building (not very attractive)
The pool itself is old and loungers are visibly old. It's just not very nice.
Breakfast is ok - bit basic for a 5 star hotel and it feels like an impersonal canteen but there is a choice of food.
Beach area is tragic - it's at the bottom of the resort and it's a mess. All loungers are on top of each other at all different angles, nobody really manages that. There is no privacy since everyone is on top of everyone else.
Some people end up with 2 umbrellas and some with none. There are waiters only but no staff who would help manage the chaos. We ended up at the pool but it's not very nice and has no sea view.
The crowd is mostly older and there are Thompson holiday reps and guests. I'd not stay there since it's quite expensive and it's really quite disappointing.

8/10

Excellent

10 Nov 2016

Nicola

Private beach and plenty of space

We went for four days for a friend who was getting married nearby. We enjoyed the jacuzzi on the balcony, the huge room, the perfect swimming waters out front, the pools. The breakfast buffet was good and the scenery and setting was rest. Incredible value for money.

8/10

Excellent

20 Oct 2016

Miguel

Comfortable hotel worth the price

I had a great suite room for a great price. The hotel is comfortable, clean, and well maintained. The staff is not on top of things, but once alerted, attended to my needs properly. The main pool is good. And there's a second nice little pool by the beach. The beach itself is pretty, with nice beds to lay, and a beach restaurant and bar, but is full of dangerous rocks. Do not even dare to go in the water barefooted. Even with shoes you must be careful not to stumble and end up with a nasty scratch from sharp rock, as the water is also very shallow in a large area. The breakfast was pretty good. The open air restaurant by the pool is very pleasant. It is possible to walk outside and find massage shops and restaurants nearby, although is a rather isolated area. I was very grateful the hotel provided a nurse to attend to my girlfriend and give medication when she was feeling nauseated from a road trip. This was a free service. Old Phuket town is a 20 min ride away.

Partner

8/10

Excellent

03 Oct 2016

seb

Not the newest property but kept well in shape

Nice hotel. Some areas are nicely renovated but the overall architecture gives it some vintage feel. There are some really nice details like an old cablecar and an old wooden villa on the beach.

6/10

Pleasant

11 Aug 2016

Richard

Nice Room, Poor Food/Service/Accessibility.

Had a great holiday with all the family, the cape suite was a good size and done up nicely. On the down side there are steps everywhere, if you are in a wheel chair or have a double push chair, then you are really limited as the lift is tiny and stops 5 flights of stairs up from the beach, and the road way is very steep! With a few exceptions, housekeeping for instance, the staff generally didn't want to be there and they let it show. Food choice is very limited, 1 nice restaurant, and 2 others serving the same mediocre food, but the biggest mistake is the beach bar stops food at 4:30 and closes all together at 6 (though you'd have thought it was already closed)! re-train the staff, change the executive chef, open the beach bar into the night, install a bigger lift down to the beach and a few more ramps and you would have a really great hotel.

Family

10/10

Exceptional

28 Jun 2016

J.G.

Very pleasant stay

We stayed in the cape suite and the room was very spacious and clean! The pictures of the rooms the hotel used to advertise on their website are a very true portrayal of the real room. The hotel may look a little aged on the outside, but it is very clean (I do see the hotel staff constantly picking up any trash they see around). Hotel staff were very friendly and helpful too. Despite being located in a really secluded area in Phuket, the hotel provided ample activities such as various water sports, trips to coral island on their boat and also shuttle services to Patong and Phuket Town, so that kept us occupied. The private beach was also a plus point! Overall, it was a very enjoyable stay!

6/10

Pleasant

30 May 2016

Anne

Not an ideal stay

We had a number of issues
1. No lifts and our room on the second floor.
2. Requested latex pillows from pillow menu - didn't receive until second night.
3. Noisy Japanese checking out at 5am - yelling and slamming doors. Staff did not request they have consideration for other guests.

Partner

10/10

Exceptional

21 Mar 2016

Verified traveler

Fantastic! Great for young families!

Staff were absolutely fantastic with our 2 year old boy. Lots of facilities for toddlers and a really safe and friendly environment. The hotel and facilities are on par with hotels that charge 2 or 3 times more. The staff are amazing and try really hard to make you feel at home. Has a very homely, safe and relaxing feel about it.

Food was a bit average but good value for money. Once you get over the sight of oil tankers on the horizon the private beach is amazing. The sea is clean, full of fish, warm and safe.

Cant fault the place in any way. Would definitely go back and recommend to others looking for a quiet and peaceful family holiday in paradise!

10/10

Exceptional

20 Mar 2016

Nigel

Fabulous hotel, fantastic views and friendly staff

We spent a wonderful week here in a fabulous room with outstanding views. The staff were so friendly and helpful. Our only regret was having to leave. We ate in the hotels own restaurants and some of the surrounding establishments and could not fault any of them. We took several trips which were excellent and a Thai cookery course with the hotels own chef which was both fun and informative. We will definitely be back.

8/10

Excellent

09 Mar 2016

Adnan

Place is nice but too far away from patong beach.

Its an hour away from patong beach and taxi cost is around 800bht each way. Not many shops around.
T block is very far, if you are with kids and especially with stroller then get a executive room.
Airport transfer is around 1200bht each way.
There were few insects in room but overall place was clean.

10/10

Exceptional

06 Feb 2016

LD

Nice hotel, quiet location

We like this hotel very much. Away from the hustle and bustle of the main resorts but everywhere is accessible if you want to book tours, hire a taxi or drive yourself. There are sun loungers on the beach (unlike a lot of places) and plenty of shade. The free shuttle to the sister hotel at the bottom of the hill, where there are other restaurants and stalls in the evening, is really useful.

8/10

Excellent

05 Feb 2016

Verified traveler

Great for spending time on the beach. Great location, great views.

Partner

8/10

Excellent

14 Oct 2015

Alysia

Highly recommended

We got upgraded which was awesome. The room was immaculate and clean. The staff were very friendly and accommodating. The pool was nice and clean. The food was surprisingly above average as well. All in all, a great experience. Would have loved to stay longer.

The only problem I encountered was a cockroach in the room, which brings down my rating of this place.

Partner

10/10

Exceptional

07 Oct 2015

Mai

Gorgeous Resort

Stayed for a wedding next door; place is lovely, clean, beach and pool facility is picturesque.
Regrettably the sand beneath the ocean is full of rocks and shells making frolicking difficult/dangerous.

8/10

Excellent

03 Aug 2015

Fredy

3 weeks were too long for us :-(

The staff was fantastic, the room very nice and clean. I guess guests should be told that there is life music every night from 7-9 pm (except on Mondays) which you can hear in your room behind closed doors.
Overall a pleasant stay.

Partner

10/10

Exceptional

19 Jul 2015

Roger

Great Hotel with private beach

Spent our two week honeymoon at Cape Panwa Hotel and thoroughly enjoyed our stay. Staff were very attentive, great food although free shuttle bus down hill provides even more eating varieties and slightly cheaper alternatives.
Great private beach and beach side bar, two large pools and beach/pool towels supplied.
plenty of trips available at a reasonable cost, tailors available close by as well as plenty of cheap massage centers.
Although July was the monsoon season the temperature was a constant 27 - 33 degrees even at night, but that is no problem with the very generous room/two air conditioners, safe, king bed, TV, lounge, bar fridge, tea/coffee facilities and a spa and day bed on the balcony. Very quite and private rooms. Friendly helpful staff 24hr room service and when we mentioned it was our honeymoon we got fruit basket, cake and towels in the shape of two swans and fresh flowers on the bed. Would definitely recommend Cape Panwa Hotel to anyone looking for a quite get away with all the facilities.

10/10

Exceptional

12 Jul 2015

Sean

Ideal escape. Affordable luxury.

Spent 3 nights here for a Cape Panwa family wedding. The luxurious rooms were large & well well appointed. Our room had the most picturesque sea view. Quiet & serene. The breakfast was more than plentiful. Shall definitely return. Thanks for a memorable stay!Loved the private beach.

Family

6/10

Pleasant

08 May 2015

Philippe

VERY AVERAGE

VERY AVERAGE QUALITY, ESPECIALLY POOL AND BEACH, ALL EQUIPMENT IN VERY BAD SHAPE

Family

8/10

Excellent

21 Mar 2015

Nick

Lovely hotel next to the beach

Had an amazing two weeks. Got an upgrade to a suite next to the beach. Sea was a bit rocky so spent most of the time in the pool and lying in a cabana although it was quite competitive so ended up going for breakfast at 8am to make sure we could get one. All the staff were very nice and the spa was fabulous. Would recommend the facial. Food was good and the breakfast which was included had a wide variety to suit everyone.

6/10

Pleasant

21 Mar 2015

Rajesh

Nice hotel but not the best

Stay was great however, the hotel is a little old and the beach was a little rocky!

Partner

10/10

Exceptional

09 Feb 2015

Sharkbait

Excellent accommodation, warm and welcome service.

We stayed at Cape Panwa for three days during our first trip to Phuket.

We were looking for a secluded villa feel, not too far from the city buzz.

The hotel was beautifully styled without being pretentious, boasting wide open spaces to meet fellow vacationers.

We look forward to staying here again next time we visit Phuket.

10/10

Exceptional

04 Feb 2015

Verified traveler

Big nice resort

I stayed at Cape Panwa Hotel because of my friends' wedding was held there. It's a huge resort and all of us scattered around the whole resort. At one stage I was at one end near the beach and my sister's family was at the other end. Each visit to their room was like climbing mountain (up and down the stairs then elevator and then further walk). Besides this everything was almost perfect and the atmosphere of the hotel is really nice. The room is large and the hotel owns a private beach. The only thing is public transport is non-existent in Phuket so we all need to rely on hotel transfer/taxi. The charge was kind of rip-off to me. The hotel should provide more frequent or cheaper transport for guests (or maybe they discourage guests to go outside).

Family

6/10

Pleasant

04 Feb 2015

Philippe

Decent

Decent hotel, however maybe not the best for younger people/couples. A lot of people in their 60's..

Family

10/10

Exceptional

25 Jan 2015

Heidi

Beautiful location

We stayed at Cape Panwa for 12 days. The Hotel itself was very nice, we stayed in a Cape Suite in L wing on the 3rd floor. The staff was very friendly and all of them spoke english. We arrived at 2:00 am and they were waiting for us at the front desk with a cold drink ready to take us to our room. The suite was huge, it also had a spacious balcony with our own whirl pool tub. The bathroom was nicely updated double sinks and a separate tub and rain shower. The buffet breakfast which was included was excellent. There was a free shuttle that took us over the hill into Panwa Village where there was a small night market and several local bars and restaurants. There is also a mini mart were we were able to by beer, snacks etc. to bring back to the hotel. The beach is beautiful only the water was a little rough while we were there so there was no swimming. There is a boat that takes you over to Coral Island for 500 Baht for the day. The beach there is also very good and the snorkeling is excellent. There are a couple of nice bars at the hotel which offer Happy Hour every night with 2 for 1 drinks. The fitness center is also quite good with good quality equipment, you do however have to pay 200 Bahtif you want to use the sauna. All in all this was a very good experience for us, this having been our first trip to Thailand. We will definitely be back and will recommend resort to others.

10/10

Exceptional

19 Dec 2014

Timothy

recommended

Great views from rooms, nice bfast, good but small pools ( not many beds) lovely beach. Near deep sea port so lots of tankers and water not so clear, but overall a lovely getaway. Quiet and relaxing. Cheap places to eat nearby.

Family

10/10

Exceptional

08 Dec 2014

Verified traveler

Nice hotel

T wing for junior sweet room quite high 2-3 level step on mountain slope with walk a bit tired.

10/10

Exceptional

01 Dec 2014

Verified traveler

nice place, good service

Recommend this hotel for peaceful holiday.

Partner

8/10

Excellent

30 Nov 2014

Nigel

Nigel's Cape Panwa Review

We enjoyed our stay at this hotel where the staff are very friendly and helpful. The hotel is located in a peaceful location with a good sandy beach. There are also a good range of restuarants, bars and facilities in the surrounding village. The facilities within the hotel, such as the bars and the restaurants, appear to be under-utilised, which is a pity because they offer good quality.

Partner

10/10

Exceptional

26 Nov 2014

Verified traveler

Great sea view

Very nice hotel, got a great sea view from the room. Located in a quiet town in Phuket, much better than Patong which is flooded with tourists.

Partner

10/10

Exceptional

22 Nov 2014

Verified traveler

Excellent hotel with beautiful beach. Love the breakfast buffet.

10/10

Exceptional

17 Nov 2014

Michael

The interesting man from UK!

Tim and his staff are just the friendliest, kindest, fun-loving, and hardest working bunch in the hospitality industry. This hotel is the best and has many adventures that lie ahead for you if you go to Phuket. Definitely stay here. We came during the Loy Krathong festival (November 2014) and it's just a spectacle to see :) Tim (from the UK by the way) can make your stay however you like (i.e. interested in activities touristy or non-touristy? well, he can help in a major way!). The rooms were spectacular and the views were paradise. We'll be back again and thank you Tim and Co!

Family

10/10

Exceptional

16 Nov 2014

Traveler brown

Great place and stay!!!

Everything was awesome, it is away from major areas which I enjoyed. I would suggest paying extra for the hotel to come pick you up from the airport for a better drive to the hotel (which is an hour away from the airport) but totally worth it.

Partner