Nordstern Hotel Galata

10/10

Exceptional

10 Mar 2026

Michael

Highly recommend this Hotel, great location, a retro feel with modern amenities and a great breakfast. Rooftop balcony with fantastic views over the towards the Grand Bazar, Mosques etc
Highly recommend a stay here

8/10

Excellent

06 Mar 2026

William

I had a large, spacious room, stylish as befits a classical Galata building. Huge bed.
The staff were efficient, friendly and helpful. Breakfast is on the roof, with fine views. It’s a normal Turkish hotel breakfast.
The hotel is set on the Golden Horn and near lots of wonderful areas.

Self

10/10

Exceptional

18 Feb 2026

Sarah

I had a pleasent stay here, all the front desk staff were lovely and very accommodating. The only downside is the street noise at night, it’s very centrally located steps away from Galata tower so can’t really complain! I would suggest booking a room facing the rear side or the building.

Self

6/10

Pleasant

30 Jan 2026

Zorayda

Necesita más cuidado el hotel es antiguo muy limpio pero un poco descuidado, los empleados muy profesionales

10/10

Exceptional

01 Jan 2026

Dalia

I really enjoyed my stay here at Nordstern Galata. The staff was incredibly nice every single one of them to include Ramadan, Ertugrul, Aziz, Onür and everyone! The room was ready way earlier than I expected and they were very friendly and hospitable! The view of my room was also amazing and it had a huge bathroom!

Self

10/10

Exceptional

14 Dec 2025

Guadalupe

Great Experience!

10/10

Exceptional

10 Dec 2025

Deepak

The breakfast was fresh with a good selection of breads, cheese, butter, and fruits. To cater to guests from different regions, they could consider adding English breakfast items and some Asian dishes. The staff was excellent; Nahib, Onur, Ramazan, and Fatih were excellent communicators, attentive, and friendly.

Regarding the hotel policy, there is a 30 Euro guest fee for more than two people to visit you in the room, because, hotel doesn't have visitor place to sit and talk in lobby. it may be foreign girlfriend, travel friends, escorts, pub meeting friends- which is kind of unusual . in many countries visiting doesn't cost even they been taken into hotel room. Although not mandatory, we were informed that we needed to pay for guests to visit our rooms, which the hotel stated was their policy's .

i said its ok to pay for 30 euro. I don't value the money. i want my guest need to be treated well.

i definitely recommend this hotel if you are traveler, limited to two guest.

Self

10/10

Exceptional

03 Dec 2025

Glenn

Simply amazing place, the staff has been the most respectful people we have ever been with.

Extremely recommended hotel, we have a simply unique experience!

Leisure Family

2/10

Poor

02 Nov 2025

Alhamedi

I rarely write negative reviews, but this experience warrants it. From the moment I arrived, the service was underwhelming. Staff seemed disinterested and unresponsive to basic requests, which set the tone for the rest of the stay.

The cleanliness of the room was far below acceptable standards — dusty surfaces, stained linens, and a bathroom that clearly hadn’t been properly cleaned. Housekeeping was inconsistent and often skipped entirely.

Noise was another major issue. Whether it was thin walls, loud guests, or street traffic, restful sleep was nearly impossible. I raised concerns, but they were brushed off without resolution.

For the price paid, I expected far better. The amenities were outdated, the atmosphere chaotic, and the overall experience frustrating. I would not recommend this hotel to anyone seeking comfort, cleanliness, or decent service.

Business

2/10

Poor

31 Oct 2025

Moreno

The room I was assigned wasn't the one we paid for, although it was spacious. The staff was always very friendly, even though they lied and didn't give us the correct information.

Leisure Partner

4/10

Poor

28 Oct 2025

Felipe

The room was fine but the lock failed 30 times on a two night stay. The first night the room sas hot so we tried to start AC with no luck. The front desk advised that it was turned off since October is the start of the winter season. They said that they couldn’t get around that. I lost my “cool”and several cisits with front desk abiut deceptive

Partner

10/10

Exceptional

23 Oct 2025

Charles

Great location near all attractions, shopping, etc.

24-hour staff who take care of guests’ needs. The breakfast buffet is excellent with a

Partner

8/10

Excellent

03 Oct 2025

Kim

Great location, but a bit awkward

The location is great, the included buffet breakfast was nice but not great for vegans (some days better than others, nothing labeled). There is a fridge in the room but it is inside an un-vented cupboard which gets very hot so the fridge doesn't work. Blankets were just sheets and the bed was quite hard. The hotel room seemed like it was designed by someone who has never stayed in a hotel.

Staff were generally lovely and helpful when they could. There was one odd incident on our first night when we were on the main balcony taking a few pictures of the skyline and the man who checked us in a few hours prior confronted us seeming to think we were tourists wandering in off the street - it was odd and uncomfortable (he was a bit aggressive at first) but he was apologetic when he realised the mistake.

Nice enough, but just generally a little odd.

Partner

6/10

Pleasant

01 Oct 2025

Luis

Good location

Leisure Partner

10/10

Exceptional

28 Sep 2025

Kyra

The staff was eager & friendly. The rooms were spacious and comfortable

8/10

Excellent

05 Sep 2025

John

The hotel is well located with good access to all the main areas of interest in Istanbul.

Leisure Friends

10/10

Exceptional

31 Aug 2025

Clemente

Stayed in Nordstern Hotel Galata in August 2025. Hotel room offered ample space, was clean, bed was comfortable, and wi-fi was reliable. Hotel is located near Galata Tower, about a 5 minute walk from hotel. This location is perfectly located near main locations, without being overly crowded. Hotel has an amazing rooftop area where breakfast is offered, after breakfast area remains accessible if you need somewhere to relax and enjoy a stunning city view.

The Staff are hands down the best! Super friendly and always available for any questions or requests. Shout out to Ramajan and Nijat! If you would like recommendations to the best food or attraction spots, these fine gentlemen are more than happy to put you on to some local spots!

I also booked their airport shuttle service and it is honestly so worth it. Communication on meet up location was clear and driver arrived on time, Ramajan & Nijat also made sure to follow up with me regarding my return shuttle to the airport. This was such a peace of mind.

10/10 highly recommend.

Self

2/10

Poor

20 Aug 2025

Manuel

Awful experience. Broken toilet. Rude staff. Plaster coming off the walls. A/C not working. Coffee machine not working at breakfast buffet.

We had a terrible experience at this hotel. Toilet broke, staff didn't fix it, we come back to a room that hadn't been serviced. We were downgraded to a smaller room, there the A/C was not working there, super hot summer. Tried the breakfast buffet, stale bread, coffee machine out of order, staff didn't want to fix it, they didn't care and said \"Drink tea\". Same attitude at the front desk, nobody wanted to help. They kept saying \"we don't have a record of your request to fix these issues in your room\". Different staff shift blaming each other. Manager never present and refused to speak with us (and expedia customer service) over the phone. I will never stay there again. this is worse than a hostel. Should not be listed on Expedia and most definitely, this hotel does not meet VIP access criteria.

Istanbul is a beautiful city, plenty of good hotels in this area. Don't stay at the Nordstern.

Leisure Family

2/10

Poor

09 Aug 2025

Ali Gokay

This hotel with amazing views and location where I stayed for two nights on there room 401 where is a nice room with balcony but! A big but, when they gave me the room AC was off and room was hot they told me it will cool down, I left for several hours and thinking it will be perfectly cold but coming back it was barely cold, told this to reception multiple times, they were overall very good to communicate but the problem of this rooms ac (although seems like a central ac system which I looked for before I booked) was not performing normally and needed repair. I kindly asked for a sensible refund of the portion of my stay. Still haven’t heard back anything. I wouldn’t stay there again because they basically gamble and give you a room, expecting the guests to eat up all the problems of the rooms/stay.

Business_and_leisure Friends

8/10

Excellent

01 Jun 2025

Peter

At one end of the Galata Bridge the hotel is very well located - with easy access to modern and ancient parts of the city, and easy reach to tram (outside the front door) and ferry services. The front door was, however, rather inconspicuous. A hearty traditional breakfast was provided on the roof terrace which had a wonderful view. My room had a partial sea view of the Galata bridge and Hagia Sophia and was very quiet despite the busy location. Seyfullah and other staff were very helpful.

Self

8/10

Excellent

23 May 2025

carlos

Fantastic Istanbul

Low water pressure in the shower, toilet seat was broken, dusty curtains, mediocre breakfast. I didn’t like to see the gentleman at breakfast cleaning the counter with the same mop that he used to clean the floor. At breakfast you feel like you are being supervised by the above mentioned gentleman. The location is fantastic and the view from the terrace is amazing, close to the tram and the street food . I liked that there was always coffee and tea available at the terrace. It’s a bit noisy but I still would recommend this place.

Self

6/10

Pleasant

10 May 2025

Martijn

Location is convenient: next to the Galata Bridge (shops, restaurants and the Galata Tower on one side, all the big monuments and museums on the other side). It is a bit noisy.
The rooms look great, although cleaning can be improved. One day the drainage of the shower wasn’t working, the next day there was no hot water. These are the basics of hotels, which didn’t work. The old guy at the reception said that he knew that there was no hot water, but he was probably too proud to apologize. The younger personnel was friendly and very helpful.

Leisure Partner

10/10

Exceptional

04 May 2025

Verified traveler

Amazing hospitality, 5 stars to the staff for their efficiency, friendliness, and helpfulness in accommodating guest requests. Hotel is well maintained and clean.

Friends_and_family Friends

8/10

Excellent

07 Apr 2025

JENNIFER

Friendly staff in a great location!!! Quirky building with a great view! Lovely balcony and comfy bed!

Leisure Self

10/10

Exceptional

27 Mar 2025

Angela Marie

Fantastic wonderful staff, the absolute best location, great rooms and delicious breakfast.
I have travelled the world and would definitely stay here again and recommend it.

Leisure Self

10/10

Exceptional

10 Mar 2025

Suzana

Just great staff very helpful

Business_and_leisure Family

8/10

Excellent

17 Feb 2025

Qasim

I had the best stay at Galata Nordstern! The room was comfortable, though it could use a little update—some fittings in the bathroom were a bit worn, like the broken toilet seat and towel bar. That said, I didn’t mind too much because everything else made up for it. I loved the lively outdoor sounds, the convenience of nearby food, and the fun walk to Galata Port and Hagia Sophia. The staff was incredible, especially when they surprised me with a delicious cake on my birthday! Breakfast was simple but fine, and the rooftop views with chai were breathtaking. Overall, a wonderful experience—I’ll definitely be back!

Leisure Self

10/10

Exceptional

24 Dec 2024

gamze

Great stay lovely staff!

We stayed here for 6 nights and had a very comfortable stay. The staff are all super helpful and attentive. We were upgraded to a better room free of charge due to the length of our stay. Gül was lovely and friendly every morning when we went to have breakfast. Thank you to the entire team ! Highly recommend the hotel

Friends_and_family Friends

10/10

Exceptional

07 Dec 2024

mateen

Excellent service, very friendly. Excellent breakfast. Excellent views. Very good cleaning service daily. Very Close to transports, metro, buses, tram.

Leisure Partner

6/10

Pleasant

05 Dec 2024

Marcello

The status of the wooden floor was a disaster with splintered boards lifted and ready to cause serious wounds to your feet.

The cleanliness was good and the personnel very friendly.

Leisure Partner

8/10

Excellent

19 Nov 2024

Daniel B

Excellent location

Partner

10/10

Exceptional

14 Nov 2024

Alberto

Great location

Well located and rooms are comfortable and clean

Partner

10/10

Exceptional

18 Oct 2024

Angel

Many thanks for help

The service is seriously next level. I was in another hotel and something wasn't right there. And that other hotel did not help me with it. And they jumped in to help, which is absolutely amazing. They could have easily said, that is my problem and not theirs. So many thanks!!!

Self

10/10

Exceptional

19 Sep 2024

Lionel

The property is so well located that you will not be lost. Its so accessible to the most important areas of Istanbul Center. Also, the staff is INCREDIBLE! they are attentive, and have great memory to remmber their guest.

Business_and_leisure Self

6/10

Pleasant

14 Sep 2024

Matt

Overnight stay

The location and the staff were excellent. However, my upgraded room was on the 4th floor, where they were making major repairs to the flooring making very loud noise all afternoon. Most of the view from my room was blocked by a ghosted skeleton building, which was too ugly to ignore. Hopefully, both of these conditions are temporary and will not affect others.

Self

10/10

Exceptional

28 Aug 2024

Nedda

Highly recommend!

We had a wonderful stay at Nordstern Hotel Galata. The location and views are perfect! Walking distance to all of the main attractions. The rooms were spacious and clean. The staff were friendly and welcoming. We will gladly return to this hotel!

Partner

10/10

Exceptional

10 Aug 2024

Peter

Great location, friendly staff

Leisure Partner

10/10

Exceptional

04 Aug 2024

Manar

We enjoyed our stay so much , excellent location , nice breakfast , very cooperative staff especially Mr. Hayereddin the receptionist who helped us a lot , I will definitely come back If I visit Istanbul again

Friends_and_family Family

8/10

Excellent

28 Jun 2024

Christian

Amazing location, great room, the service from the staff was excellent. My only complaint is that the room was a bit noisy from the street sounds.

Leisure Self

6/10

Pleasant

08 Jun 2024

THANH

Old dated facility. AC & wine cooler worked not well. Room interior was down & old.

Leisure Partner

10/10

Exceptional

25 May 2024

Amy

We will stay here again!

This was a great spot to stay. Easy to navigate the city with the tram so easily accessible. Front desk staff was helpful and accommodating. The street was loud but the windows close and the view was breathtaking. Rooftop access was great for evening photo shoots.

Partner

2/10

Poor

28 Feb 2024

Tomasu

Disappointing experience avoid like plague

This room should not be a room. It is a converted shop (ex-spa commercial property) that has a bed added and made into an extra room within the hotel. The hamam was not turned on, reception cannot speak English, there is a stock room in one of then rooms with open wiring, water from taps came out brown, overall uncleaned, unkempt, the shower did not have running hot water (only hot water available from taps). This is not a suite, this is a shop sleeping experience. I felt unsafe - locks were flimsy, and so close to the main street that I thought anyone could come in. This is my second bad experience on this site. Makes me wonder whether QC is properly conducted - utterly disappointed and shambolic experience, would expect better rooms in a village. I have videos of my room if you want to check or contest.

Self

10/10

Exceptional

07 Feb 2024

Clement

Nice hotel with very nice staff ready to help and answer any questions. Ahmet and Ramzan are 2 gentlemen who were very supportive, as they other ones.

Leisure Friends

10/10

Exceptional

24 Jan 2024

Luboslava

The best hotel, ever, I was, the staff was very friendly
They had amazing, big bed and breakfast was so delicious

Business_and_leisure Family

8/10

Excellent

20 Nov 2023

mark

we really enjoyed our stay at this hotel . The location is perfect and the view is amazing .The staff are lovely and very caring.It has a relaxed atmosphere and we would definitely stay there again.

Leisure Partner

10/10

Exceptional

13 Nov 2023

Nicole

Booked this for a long layover and it was a perfect location. Very central and easy to walk to many areas. The shower drained slowly like a previous review said, and the rooms did have some wear, but we loved the traditional look of the rooms and hotel. Would love to stay here again!

Leisure Partner

8/10

Excellent

03 Nov 2023

Kenneth

Staff was helpful in every aspect: check-in, tourist information, friendliness, assistance with helpful details, personal attention.

Partner

10/10

Exceptional

01 Oct 2023

Imtiaz

Great location and views

This is a basic four star hotel with several outstanding features. It used to be a German bank before it was converted to a hotel, and has high ceilings, with chandeliers in certain rooms. The rooms themselves are in need of refurbishment, but are otherwise comfortable. The bed is great! The breakfast in their terrace restaurant is merely adequate, but the place itself is open 24hrs for coffee or just hanging out (byob!).
Their piece de resistance, however, is their location, and the view from the terrace and from some rooms! It's truly amazing in all directions. The hotel is literally steps away from the Galata bridge (for walking across to the Sultanahmet area), the ferry terminal to Kadikoy and other places, the Tunel (funicular) to Istiklal street, and the T1 tram to Kabatas (Dolmabahce Palace) and Sultanahmet. This area, Karakoy, is a great nightlife area with cool restaurants and bars. The beautiful Galataport area is a very short walk away.
Last but not least, it's the exemplary level of service from all the staff! They are all wonderfully polite and helpful.
They can arrange airport transportation and tours, and are very responsive to pre-visit email and WhatsApp queries.
If you're looking for a modern hotel and great Turkish breakfast, this is not it. But aside from that, it's fantastic.

Partner

10/10

Exceptional

16 Sep 2023

Fadi

Apart from needing minor renovations, this hotel is a gem . Location couldn’t be better and the staff was phenomenal.
I would certainly return to this hotel !

Leisure Family

8/10

Excellent

03 Sep 2023

Verified traveler

Excellent location

Hotel is in a very nice area and the hotel staff is welcoming. The terrace on the top floor is a great addition and is especially nice in the morning at breakfast time.

Self

10/10

Exceptional

31 Aug 2023

Boris

I will be back

8/10

Excellent

12 Aug 2023

alaa

location

Leisure Partner

10/10

Exceptional

03 Aug 2023

Ramadan

The staff were so kind. A great location to all bars and restaurants.

8/10

Excellent

19 Jul 2023

Nazli

The location is convenient but the surrounding area is noisy and a little dirty.

Leisure

10/10

Exceptional

14 Jun 2023

BLAKE

Incredible staff, unbelievable location, amazing rooftop and breakfast!

Leisure Partner

6/10

Pleasant

31 May 2023

Verified traveler

Very noisy

Friends_and_family Family

10/10

Exceptional

25 May 2023

Charles

I liked the location of this property. It's right next to the Galata Bridge and the water. There are plenty of restaurants nearby, and the tram stops right across the street.

Leisure Self

2/10

Poor

21 May 2023

Verified traveler

Old room, Very Noisy and bathtub is flooding

Rooms are very noisy and we couldn't sleep due to that and we had to change the hotel afterword's. The room is very old and furniture needs to be renovated. The shock was when the bathtub kept on flooding and the hotel couldn't offer anything however the location is good

Friends_and_family Friends

10/10

Exceptional

02 May 2023

MEHMET

Wonderful location and extremely clean hotel. I will definitely stay there again.
Thank you

Business Partner

8/10

Excellent

26 Apr 2023

roy

I only spent one night here

Leisure Self

10/10

Exceptional

13 Apr 2023

Mohammed

The room I had was lovely and the staff were amazing

Leisure Self

8/10

Excellent

04 Apr 2023

Mohammad reza

The location of hotel is great and convenience, the staff are excellent 👌

10/10

Exceptional

08 Feb 2023

brian

Highly recommend this classic and unique hotel.

Business Self

10/10

Exceptional

22 Jan 2023

Giovanni

welcoming and helpful staff. We had a pleasant stay. Many thanks to all the hotel staff

Leisure Partner

6/10

Pleasant

14 Jan 2023

Gadzhi

Very old and small room

Leisure Family

10/10

Exceptional

20 Dec 2022

Verified traveler

Excellent Stay in Nordstern Hotel

We truly enjoyed our stay at Nordstern Hotel. Three things for that stay stood out. First was that hotel location is right next to picturesque Galata Bridge that connects city’ historic part with more modern Karakoy district. While hotel location could be a bit on a noisier side, if widows of one’ room face the bridge, it is really fun to watch bustling life going by around the bridge. Right in front of hotel there is a tram stop that makes it easy to reach major historic attractions, including Topkapi palace, Hagia Sophia, others. Second appealing attribute was that hotel is located in historic, yet very well maintained building. When asked, receptionist proudly explained that building is about 200 years old, was originally built for a German insurance company and 100 years later converted to hotel. The very fact that ceiling height in our room was 4.5m, room had old world intricate finish carpentry brought a special charm. Finally, about a breakfast room. It is located at hotel highest floor and has an outdoor rooftop area. Selection of food during breakfast was great. It included typical Western food staples and selection of Turkish dishes. My favorite pass by time was after main breakfast move to an open terrace, sip Turkish tea, watch life going by around the bridge. Breakfast room attendants, Ms. Gül and Mr. Metin worked hard in keeping buffet well stocked and area neat and tidy and are truly warm people. Ms. Sevda, our room attendant was meticulous in her duties.

Friends_and_family Family

8/10

Excellent

06 Dec 2022

Paolo

Very nice staff!

Leisure

8/10

Excellent

23 Nov 2022

Farhad

Douch cabine was not good and we did not have a warm water for a day.

Leisure Friends

10/10

Exceptional

17 Nov 2022

Thornton

Nordstern Hotel Galata is the perfect place to start an exploration of Istanbul. The hotel is a block or two away from trams ferries, and the main bridge across the Golden Horn. Further, it is a 10-15 minute walk to major attractions like the Galata Tower or the Hagia Sophia. Breakfast every morning was excellent--and the view from the rooftop terrace cafe was incredible. The staff were very friendly and especially helpful (especially for me, without any knowledge of Turkish). I had baggage problems with the airport and they went out of their way to help me resolve them. I note that the property is located at the intersection of several major streets and so traffic noises can be loud at times--but I suspect that is true throughout much of Istanbul (esp. those on the tram lines). I highly recommend this property.

Business_and_leisure Self

10/10

Exceptional

13 Nov 2022

Lanny

Convenient location to go everywhere. Our room has the bridge and sea view and love it. The staff was amazing with great hospitality. Would come back again.

Leisure Friends

8/10

Excellent

02 Oct 2022

Mohammad

All was great, the only down side was the shower u can’t control the temperature

Leisure Family

8/10

Excellent

02 Oct 2022

Liam

Lovely Hotel, Brilliant Staff!

The huge win about this hotel is the team working there, from reception, to concierge, to the dining team, they are all brilliant. Extremely friendly, very helpful go out of their way to make your stay a pleasant one. The sea-view room was beautiful, lovely features and very spacious. The breakfast offering is in line with other hotels in Istanbul, not a huge spread but still a number of options.

Only word of warning is that it is in a busy location with lots of night time activity, so it can get noisy. That being said, it also offers great views from the terrace which is also due to its location.

Partner

10/10

Exceptional

25 Sep 2022

Lauren

Location is great for getting around and the staff were extremely helpful with booking taxis and telling us where to shop after our luggage was lost. The room itself was a bit dated but we expected this based on pictures and price. We would stay again.

Leisure Partner

10/10

Exceptional

14 Sep 2022

Nimra

They were absolutely perfect. We had forgotten our converter and the gentleman gave us his phone charger for the entire trip. The service was icredible. Everybody was so helpful. Would 10/10 recommend staying here.

Leisure Family

10/10

Exceptional

11 Sep 2022

Nimra

From being picked up from the airport to checking out was absolutely perfect. We requested early check in and they did everything possible to make that happen. Then our converter wouldn't work and hayreddin at the front desk literally gave us his charger so we can change our phones for the time we were in istanbul. They even set up the shuttle service back to the airport at 4 in the morning. Every single individual here is so nice. The rooms were great. We stayed in both the hamam suite and regular room and they both were great. They are extremely accomodating and i would 10/10 stay here again.

Leisure Partner

2/10

Poor

20 Jun 2022

Verified traveler

Property and service is bad

Business_and_leisure Friends

8/10

Excellent

10 Jun 2022

Waleed

Amazing terrace with a view

amazing terrace with great view. Nice friendly staff, Had the terrace room which was great. Showers could do with more power. but overall was a great stay.

10/10

Exceptional

25 Mar 2022

Elie Joe

The staff in general and the front office staff was great and very friendly and helpful. Hotel is beautiful and the hotel's location is walking distance from everything

Leisure Self

10/10

Exceptional

05 Dec 2021

Ruti

I recommend this hotel for who looking for all goodies in one. I mean the room, views, food (24/7 free cafe) location walk distance to everywhere the train right in front of the hotel of course the staff are AMAZING very nice and friendly. This is my new favorite hotel. Love this hotel. 💯

Business_and_leisure

10/10

Exceptional

18 Nov 2021

Mikhail

Center of Istanbul, best veiw

Leisure Partner

10/10

Exceptional

13 Oct 2021

Asiya

Amazing views of the Bosphorus Strait, good breakfast at the rooftop. Close to the pier and walking distance to attractions

Leisure Family

10/10

Exceptional

10 Feb 2020

TareqLababidi

Service, location and accommodation, I loved the room but the only thing I didn't like is the bed leg design, it's out of the bed border, for two or three times I nearly hurt my fingers by accident Tribbled with it both sides

Business Self

10/10

Exceptional

26 Jan 2020

Verified traveler

Great location. Only 10 minute walk from the Spice Bazaar and many restuarants. Great water views.

Leisure Self

10/10

Exceptional

19 Jan 2020

Verified traveler

Very good location, excellent staff I will definitely recommend to everyone who will visit İstanbul

Leisure Partner

10/10

Exceptional

19 Jan 2020

CAGRI

Wonderfull

Amazing location, historical building, excellent personnel.

Friends_and_family Family

8/10

Excellent

11 Dec 2019

Tamara

The value for the price was excellent. The hotel has a prime location in the European side of Istanbul. The room was very convenient and the staff friendly and helpful. The view of the city from the hotel terrace (breakfast spot) is amazing. The light was low in the bathroom, so maybe this is something the hotel may consider improving. The room service team was changing all the towels daily, so maybe a more eco-friendly options should be considered? Overall, my experience was positive and I highly recommend the hotel.

Leisure Self

6/10

Pleasant

03 Dec 2019

Dan

The location is very good. The building is falling apart. The audio unit was broken and they didn't do anything about it, neither have they any information when I follow up with them on its status. The bathroom door got locked for some reason and it took them more than 24 hours to fix it. So we ended up w/o our stuff and had to use the restrooms upstairs over the night, couldn't shower in the morning and had to remind the receptionist twice the day after until they finally had someone fix it. The worst part was that they did not acknowledge the problem and did nothing to expedite the repair process or to make it up to us.

Friends_and_family Friends

8/10

Excellent

26 Nov 2019

Verified traveler

We liked this hotel and would recommend to everyone!

Leisure Family

8/10

Excellent

17 Nov 2019

NilsG

We were unfortunately on the lowest floor. I am also. The room was nice, but not sure what made it qualify as a suite. Appreciated the fresh juice at breakfast. Breakfast room is a bit crowded.

Business Partner

8/10

Excellent

20 Oct 2019

OSCAR

N+N = Nice and noisy!!!

If you like to be around of activities, now this is the place. Located just a few meters if the Galata Bridge surrounding for restaurantes, cafés, bares and histories
Places! The hotel is a traditional Turkish type and was renovated. If you are looking for a quiet place, change your mind, this is not. Breakfast good on a nice terrace.

Partner

10/10

Exceptional

01 Oct 2019

Verified traveler

Nice clean hotel

Over all nice clean hotel close to public transportation large rooms, large clean bathroom and shower, comfortable beds, helpful and friendly staff, very good breakfast, (hot and cold) in rooftop with nice view I'll stay there any day .

Partner

4/10

Poor

31 Aug 2019

Saeid

Unhappy stay

There was a problem with the A/C unit every time I entered the room I had to contact the front desk to connect the A/C which the room tephone was not working so I had walk down stairs. Shower head was broken. Do not get the TAXI true the hotel staff. They will charge you extra. With $109 per night I could do lot better than this.

8/10

Excellent

18 Aug 2019

Verified traveler

Fantastic location with great views and access to public transport. Staff were excellent. However if you are a light sleeper this hotel is not for you as the traffic and pedestrian noise is very loud all through the night.

Leisure Partner

8/10

Excellent

14 Aug 2019

Raj

Very central and close to many attractions
Very close to Ferry, Tram and bus stations
Taxi available out side hotel
Staff was very nice and helpful

Leisure Partner

4/10

Poor

24 Jul 2019

Verified traveler

The property’s standards aren’t what they used to be we’ve stayed there many times but this is the last time I’ll stay there. The air conditioner was constantly turned off we had to ask reception to turn it back on it was about 35-36 degrees in Istanbul why would a hotel to the AC off? The shower head was tiny and the water was not draining so basically you had to take shower in dirty water! Toilet wasn’t flushing properly and to top it off they left dirty dishes in our for two days even after I called and ask reception to remove them. I repeatedly asked them not to turn AC off but clearly it didn’t work so to make it short stay elsewhere if you want service and some luxury.

Business Family

8/10

Excellent

22 Jul 2019

Verified traveler

Good location near river. Good sized rooms. Buffet breakfast was good

Leisure Friends

8/10

Excellent

13 Jul 2019

Verified traveler

The location is excellent - walking distance to all main attractions. Breakfast each day was superb & the view from the rooftop balcony is unbeatable. On the down side, there’s no on-site bar or restaurant, although there are restaurants nearby & the air conditioning left a lot to be desired.

Leisure Partner

10/10

Exceptional

12 Jul 2019

Verified traveler

Very clean rooms. the hotel has a very helpful staff especially the receptionists umut and ahmet. The view of the terrace is amazing and the breakfast is delicious.

Business_and_leisure Family

8/10

Excellent

11 Jun 2019

Verified traveler

Right next to the tram, tunel and Galata Bridge. Comfortable beds and bedding. Helpful, friendly staff.

Leisure

10/10

Exceptional

13 May 2019

Verified traveler

Great hotel

Great old world charm and fantastic location, right on the Bosphorus, looking at the Golden Horn. The staff were very courteous, polite, and helpful. The location was super convenient for walking to everything, from Galata Tower, or across the bridge to Hagia Sophia, the Grand Bazaar, and Topkapi Palace. The only downside to the hotel was that it had no bar and only offered breakfast. But, that wasn't an issue for us, as we went out each night to explore local restaurants.

Partner