Name: Oaks Casuarina Santai Resort
Address: 9 Dianella Drive, Casuarina Beach, Kingscliff, 2487, AU

10/10

Exceptional

03 Aug 2026

Savanah

Room was bigger then expected, very tidy and decent sized balcony. Unfortunate that the hotel doesn't offer breakfast/brunch options and theres no real close by coffee/ cafes however there was a coffee machine in the room
The in hotel restaurant doesnt open until 5.30 making room service options limited
Overall I would stay again

10/10

Exceptional

01 Aug 2026

Caitlin

The property was beautifully presented and created an very relaxing atmosphere from the moment we checked in. Loved that it had parking included in the price.

10/10

Exceptional

24 Jul 2026

Stephen

Large living room & bathroom.
Balcony & amazing Thai Restaurant
below it.

10/10

Exceptional

21 Jul 2026

DIETER

Great place to relax and stay.

10/10

Exceptional

21 Jul 2026

Leeanne

Fabulous room, great location. Restaurant was amazing 👏

Self

10/10

Exceptional

09 Jul 2026

Lauren

Beautiful room

Family

8/10

Excellent

07 Jul 2026

David

Fantastic facilities and room, very easy and comfortable stay

Family_with_children

10/10

Exceptional

01 Jul 2026

Melissa

We had an absolutely amazing stay at Santai Resort in Casuarina. From the moment we arrived, the beautiful Balinese-inspired décor made us feel like we’d been transported to Bali. The lush gardens, stunning statues, tropical plants, sparkling pools and peaceful atmosphere created the perfect place to relax.

Our apartment was spotless, spacious and had everything we could possibly need. It comfortably accommodated two couples, with plenty of privacy thanks to the thoughtful layout.

The swimming pools and hot tubs were the perfect place to unwind, and being able to order delicious cocktails poolside made the experience even better.

We also had dinner at Spice Den during our stay, and I honestly couldn’t rate it highly enough. The food was absolutely delicious, beautifully presented and full of flavour. The service was exceptional, and the atmosphere perfectly complemented the resort’s relaxing Balinese vibe.

The spa was another highlight of our stay and the perfect way to switch off and unwind.

If you’re looking for a luxury escape that feels like Bali without leaving Australia, Santai Resort is hard to beat. We can’t wait to come back.

Family

10/10

Exceptional

27 Jun 2026

Patti

This was such a great place. The front desk person was so helpful as well. We had a great stay.

Family

10/10

Exceptional

08 Jun 2026

Aaron

Great place

Partner

10/10

Exceptional

08 Jun 2026

Angela

The rooms are twice as big as a lot of comparable accommodation in the area. Rooms are well laid out and quiet.

Partner

10/10

Exceptional

08 Jun 2026

Tracey

This is a lovely place to stay. The rooms are large and well appointed, and spotlessly clean. The resort is well laid out and very attractive.
The pool and spa area is very nice, with lots of seating.

Partner

10/10

Exceptional

04 Jun 2026

LUKSHIHANI

Great place to stay. Very welcoming.

10/10

Exceptional

27 May 2026

Patricia

Great room, very spacious with everything you need. Nice easy walk to stock up on food, drinks and a good bakery that does amazing coffee as well. We will be back

10/10

Exceptional

11 May 2026

Lynore

What a wonderful find. The room provided all we needed. Quiet clean comfortable with friendly and efficient staff.

Partner

10/10

Exceptional

09 May 2026

Clayton

Great property & professional staff

Self

10/10

Exceptional

28 Apr 2026

CHRISTOPHER

close to the beach.

The pool was great.

The restaurant on-site was awesome.

Family_with_children

10/10

Exceptional

13 Apr 2026

Matt

It always seems quieter than it is here which is what we really like.

Family_with_children

10/10

Exceptional

12 Apr 2026

Brant

Very nice place to stay very comfortable

Friends

10/10

Exceptional

02 Apr 2026

Matt

No complaints. Hot tip: check what time the restaurant is open until before you make your plans. It’s a sleepy area, especially mid week. But if you know that and plan for it it’s all perfect.

Partner

8/10

Excellent

16 Mar 2026

Peter

Check in and parking was easy. Room was clean and close to all ammenities. However reprimanding of children running amock was sadly lacking. Staff should have spoken to the parents, and not the children themselves.

Partner

10/10

Exceptional

13 Mar 2026

Don W

Stayed in 2020 and returned to continue to find a well run resort. Apartment was spacious and very clean. Wifi and A/C worked well. Parking easy. Staff excellent. A warm welcome and any request met.

Partner

10/10

Exceptional

01 Mar 2026

Zelinda

This was a great place to stay. Front end staff were absolutely wonderful and the room was large and perfect, the pool area very nice and relaxing. The only thing for me was that the bed was very hard and I woke with a very sore back, but, on the second night I slept in the couch and it was very cimfortable. 😁

Partner

10/10

Exceptional

15 Feb 2026

James

Big clean room with comfy bed, large bathtub with jacuzzi feature and a nice balcony. All arranged well around a pool. Perfect one night get away to relax by the pool. Cocktails were good and service via an app meant we didn’t have to leave our sun lounger! Spice Den restaurant was good too. All meant we checked in and didn’t have to leave the resort once, which is exactly what we wanted/ needed.

Partner

8/10

Excellent

04 Feb 2026

Maureen

Spacoius room with balcony. Very large and comfortable bed. Nespresso coffee machine AND milk frother - great! In-house restaurant was very good but closed Mon/Tues. Not far to go to Salt village for dinner though. Easy walk to the beach and there were flags when we went there so safe to swim. Handy to be near a Coles for supplies! We would stay again.

Partner

10/10

Exceptional

15 Dec 2025

TROY

I had a very great experience stay there no problems at all

Leisure Partner

10/10

Exceptional

11 Nov 2025

Nick

Awesome staff
Awesome pool and spa
Awesome rooms
Awesome spa
Loved it

Business

8/10

Excellent

09 Nov 2025

Lisa

I was meant to be travelling with my elderly Mum and Sister in law so we booked a two bedroom suite. We were not informed prior to our stay that the lift located nearest to our room was not working and the A/C in one of the bedrooms was also not working. They were aware of the A/C not working and had someone scheduled to fix it the day after we were meant to check out. I was very disappointed that they waited for us to work it out and contact them to tell us.
My mum fell ill so could not travel. This was probably a blessing for the hotel because if she could make it, she would not have been physically able to walk up the steps and the A/C not working in the room would have been very uncomfortable especially for me as I'm heavily pregnant. The alternate room that was offered to us was a king one bedroom suite so that would NOT have been enough space for 3 people and was not a good option for me and my sister in law to be sharing a king bed together.
The room itself, restaurant for dinner and hotel was nice and we still enjoyed our stay, however if my Mum did end up coming, we would not have been able to stay there at all.

Leisure Family

10/10

Exceptional

08 Nov 2025

Bryan

everything was perfect

Business Self

10/10

Exceptional

08 Nov 2025

Bryan

everything was spot on

Business Self

10/10

Exceptional

10 Sep 2025

Kirsty

We had a lovely stay and did the Northern Rivers Rail trail after

Leisure Family_with_children

10/10

Exceptional

06 Sep 2025

Colleen

Mini Paradise Escape

Beautiful setting and gardens.
Relaxing hot tub
Spacious room

Partner

10/10

Exceptional

28 Aug 2025

James

I loved the apartments, the proximity to the local beach and shops, as well as the setting and design of the premises, the pool and spa area was amazing and the features in the apartment were well presented, clean and comfortable.
The service was friendly, helpful and prompt from the staff and the food at the restaurant on site and with room service was delicious. The environment was very relaxing and really felt like we were on holidays.

We will definitely be back to stay again. Well done!

Leisure Partner

8/10

Excellent

01 Aug 2025

Sonya

Everything was new & modern, our room was spacious & bed was very comfortable. There were a few odd design choices though. The bath & bathroom vanities were open to the room (although there was a roller blind that could be lowered between the bath and bed). The shower & toilet are in the same space. There was a sliding glass door that you could close between the shower/toilet and the bath/vanity, but it either covered the window opening between the shower/toilet and bath or the doorway. It was not possible to block both. Let’s just say there were some musical moments that I didn’t need to hear! Also, there is a glass panel above the toilet that lets in light from the exterior walkway. There was a light outside my window which illuminated the whole bedroom unless the bathtub roller blind was deployed. And finally, when the shower was used the water travelled to the toilet area and did not drain away easy, so anyone wanting to use the WC got wet feet.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Jonathan

Thoroughly enjoyed the stay. Spice Den restaurant was amazing. Room was very spacious with everything you could need.

10/10

Exceptional

16 Jul 2025

Verified traveler

Calm Jewel

On first impressions the Hotel conjures up a Balinese Retreat Vibe. Huge Automatic solid wooden doors invite you into the relaxing foyer & reception’s area. Staff were friendly & engaging.
Special mention to the General Manager Raul, leading by example, showed how superior hospitality & customer service can elevate the overall holiday accommodation experience.
We had a lot of luggage as this was the last night of our journey, before returning home after a long road trip & his thoughtfulness, foresight & hands on help enabled us to decompress with ease & enjoy our stay.
We will definitely return for a longer visit next time to partake in what the in-house Spa, Pool & Restaurant has to offer.
Local Village was within walking distance & was very convenient, as well the Best Ocean Access was a brief walk from the Hotel & just stunning!

Partner

8/10

Excellent

12 Jul 2025

Natalie E

How big it was and the spa bath in the room. The bed was very comfortable.

Leisure Family_with_children

10/10

Exceptional

10 Jun 2025

Jeff

Very clean accommodation and grounds. Wonderfull staff. Close to all things. Relaxing and enjoyable

Leisure Self

10/10

Exceptional

08 Jun 2025

David

Wow what a nice place

Partner

10/10

Exceptional

08 Jun 2025

Cheryl

Loved our one night stay. Beautiful ambience & surroundings. Room was clean & comfortable with quality fixtures & fittings.
Will definitely be back for a longer duration to enjoy the facilities.

Leisure Partner

8/10

Excellent

25 May 2025

Susan

A really great property for a short stay. Minor issues with design dropped the score. Bathroom set up meant the shower flooded the toilet floor whenever used - wet surfaces whenever you use it after a shower and potential slip hazards. The rest of the room was excellent, large, stylish, comfy bed and all the amenities you need. Not much around except the beach 2 blocks away

Leisure Friends

10/10

Exceptional

17 Apr 2025

dave

Great place to stay

Great place to stay close to the beach.excellent service on two occasions.

Partner

10/10

Exceptional

06 Mar 2025

Kylee

The property is beautiful, so relaxing and well presented. The only thing I would say is it is a bit of a maze trying to find your room!! But they do give directions at the desk, be sure to listen better than I did! Excellent eating options, beautiful swimming pool, relaxing vibe - 5 stars from me.

Leisure Friends

10/10

Exceptional

22 Feb 2025

felicity

Property was nice and room was good. Car was to big for carpark and only 1 luggage trolley

Leisure

10/10

Exceptional

24 Jan 2025

Ryan

Beautiful room and gorgeous pool. Staff very helpful. Restaurant on site had limited hours though during weekdays.

Leisure Partner

10/10

Exceptional

11 Jan 2025

Roxanne

Very special place and very relaxing atmosphere.

Leisure Family_with_children

10/10

Exceptional

10 Jan 2025

Mark

This stay was lovely with my partner. Spacious room and great amenities. A little bit isolated from shopping and exploring but great if you wanted to stay at the resort

Business_and_leisure Partner

10/10

Exceptional

06 Jan 2025

Tenesha

Loved our stay at Oaks Casuarina Santai, check in was a breeze. Staff very attentive when we called with problem with washing machine. Room was spacious and clean. Loved pool and seating area downstairs, definitely need to stay longer next time.

Leisure Partner

2/10

Poor

03 Jan 2025

Verified traveler

Didn't like, didn't stay.

Smart resort but our room was awful. The view was of a wall and the balcony deeply shaded, on the other side of the apartment was a main road, The room overlooked the bar and late night restaurant, could only imagine the noise. Balconies are close together, so little privacy. Car parking is a jumbled mess with spaces for room 319 next to like 212, good luck finding you space. Casuarina itself is a modern suburb devoid of character, no main street, no beach front restaurants.
This was our first break away for over a year and didn't want to risk an awful time, so we left and found a small independent in Byron. No refund.

Partner

8/10

Excellent

27 Nov 2024

Russell

Outstanding accomodation Very large ensuite The water from the shower ran across the floor and needed to be swept back There was no pool side service which was disappointing
Otherwise would recommend

Leisure Partner

10/10

Exceptional

17 Nov 2024

Craig

Supurb

Exceptional resort and suburb room and service
Would highly recommend and will be returning again

Partner

10/10

Exceptional

02 Nov 2024

Emma

It was recently refurbished (furniture) so very nice.

10/10

Exceptional

20 Oct 2024

Renee

Room was impeccable, clean, spacious, well maintained.
Checking in and out was a breeze.
Customer service could not be faulted.
Thanks for a wonderful stay, we'll be back.

Leisure Partner

10/10

Exceptional

18 Sep 2024

Ally

Lovely management at property

10/10

Exceptional

11 Sep 2024

Lance

great place to stay staff were frendliy and welcoming rooms were very clean n tidy would happly stay again

Leisure Partner

10/10

Exceptional

08 Sep 2024

Lisa

Beautiful spot perfect stay

Leisure

10/10

Exceptional

28 Aug 2024

Joseph

Was one of the nicer places I have stayed restaurant food was great and the staff where really friendly great experience

Leisure Partner

10/10

Exceptional

25 Aug 2024

Alyssa

The apartment style was great and there was a small BBQ on the balcony. Will definitely come back again.

Leisure Partner

10/10

Exceptional

26 Jul 2024

Lissa

Had a wonderful stay. Great location. Room was fabulous with spa bath ( necessary after doing Northern Rivers Rail Trail); balcony with BBQ ; good kitchenette & very comfortable bed.

Partner

10/10

Exceptional

22 Jun 2024

Terry

Absolutely best stay very clean and comfortable spa was amazing i love everything about it.

Business_and_leisure Partner

10/10

Exceptional

29 May 2024

Marni

Beautiful location and lovely spacious rooms.

Leisure Partner

10/10

Exceptional

29 May 2024

Paul

The management and staff are always very accommodating. The rooms are excellent value for money and always presented well.

Business

10/10

Exceptional

24 Apr 2024

Richard

Oaks Casuarina Santai Resort

Very good quality and good value for money

Partner

8/10

Excellent

27 Mar 2024

Graeme

Good value accommodation

Partner

10/10

Exceptional

24 Mar 2024

Ronald

Loved the generous size and open plan layout of the unit.

Stairs were a minor problem with luggage.

Leisure Partner

10/10

Exceptional

16 Mar 2024

Chuen Yan

Not wheelchair friendly which made it a little inconvenient pulling luggage with wheels around. Other than that, perfect getaway for a few days.

Leisure Partner

10/10

Exceptional

13 Mar 2024

Anthony

It’s like a hidden oasis, and the restaurant Spiced Den the food was amazing.

Leisure Partner

10/10

Exceptional

15 Feb 2024

Kirra

had a lady at reception tell me I need a physical bank card to put down a deposit and was unable to use my phone. thankfully I was only 20mins away from home and was able to call my sister to bring me hers as I’m waiting on a new card. when I got back with the card I had a different lady who told me I could use my phone, which worked. what a waste of my time and sisters time / petrol.
other than that the place was amazing

Leisure Partner

10/10

Exceptional

18 Jan 2024

Donald

Airy feeling with large pool.

Leisure

6/10

Pleasant

08 Jan 2024

Serena

Plentiful room in the Studio Courtyard.
Room was tastefully decorated and fresh . . And ...very clean .
I gave a 3 ⭐ for communication due to despite asking for and being given a late ch

Business_and_leisure Partner

2/10

Poor

06 Jan 2024

Renee

I was given a disabled room which flooded water all over the bathroom floor. I’d asked for a refund or to be refunded for 1 night stay but nothing was done.

10/10

Exceptional

01 Jan 2024

Allison

Beautiful property with awesome pool and facilities. Restaurant is great and well worth checking out

Leisure Partner

10/10

Exceptional

29 Dec 2023

RANDI

Felt like I was on an overseas holiday.
Steps to grocery, dining and the beach.
Pool was fantastic too.

Leisure Family_with_children

8/10

Excellent

21 Dec 2023

Jill

Very quiet and pool was great. We had a room which required us to use 2 lifts 2 walkways and lots stairs to gain room access from car park. Found that a bit much with luggage….we are old folk! Guess hotel didn’t know that though so next time will put in request for more accessible room…room was clean and spacious ..

10/10

Exceptional

21 Dec 2023

MAREE

Great location for everything

Great location. Can walk to the beach, walk to Coles and restaurants and a heap of tourist locations within a short drive.

Great place to stay 😁

Partner

8/10

Excellent

12 Nov 2023

Leanne

I only gave the overall rating of 4 stars because of the layout of the resort it was a bit difficult to find my room even after directions and a map I got lost several times and I had to use multiple lifts with many bags and with many stairs and pool gates to contend with I was quite exhausted by the time I got to my room but everything else was 10 out of 10 especially reception and housekeeping staff.

Leisure Self

8/10

Excellent

05 Nov 2023

Annette

It was nice for a relaxing short getaway.

10/10

Exceptional

27 Oct 2023

Neil

Short Break

3dsys of relaxation

Partner

10/10

Exceptional

25 Sep 2023

Jacqueline

Lovely, large room (studio with pool entrance) with everything we needed inside. Delicious and quick room service from on site Thai restaurant. Kids loved that we could swim until 9pm in the heated pool and lovely large spa. Wished we could have stayed longer.

Leisure Family_with_children

6/10

Pleasant

17 Sep 2023

Nishitha

The bathroom had all mould over the tiles .
The room smelled of strong chemical.

Leisure Family

8/10

Excellent

15 Sep 2023

Steve

Rude staff on check in , property… pool broken , spa Broken .fridge in room so noisy we had to turn off at night to sleep

Leisure Partner

8/10

Excellent

10 Sep 2023

George

Beautiful room, very quiet with ocean view. Only major problem was that the lift was out of commission for the duration of our stay, and it was the only lift on our side. There are three lifts on the other side. Good value for money. There are some dining options in Casuarina, but overall it is a bit quiet. I would try to stay in Kingscliff next time, although it may be much more expensive. We didn't try the restaurant in the resort, as it was closed on our free night, but it appeared to be very good and was certainly very popular.

Leisure Partner

4/10

Poor

09 Sep 2023

Neil

Firstly Expedia sold me on US dollars- deceitful- price basically doubled . Elevator out meaning 3 flights of stairs with no assistance.Spa broken . Heated pool broken , tiles dangerous along walkway ,no microwave ,key didn’t work second day
Staff were all good but the stay was not what I expected from that chain of hotels

Leisure Family_with_children

10/10

Exceptional

07 Sep 2023

D

Overnighter

We only stayed a night but it was most enjoyable and there was nothing we could say of negative nature about the venue.

Partner

10/10

Exceptional

07 Sep 2023

Amanda

Stay here

Amazing room. Decor beautiful. Fabulous place.

Partner

8/10

Excellent

03 Sep 2023

Edwina

Property was good value and overall the stay was good. However not the greatest pool if you’re looking for a poolside break. Pool is outside but not heated, so no matter how hot the sun maybe it was too cold to swim. Similarly, the pool lacked sun (you’d be lucky to get one of the sunny seats!) and was not ‘relaxing’ to lay by when you have the cleaning staff vacuuming rooms constantly throughout the day with balcony doors wide open for everyone to hear them.
Beds were terribly soft with us waking up with aching backs every morning. Lastly, the property does a lot on the cheap in terms of kitchen ammenities with not so much as a sponge given to you to wipe down your kitchen.

Leisure Partner

8/10

Excellent

27 Aug 2023

Judith

We had a lovely stay and enjoyed a nice meal at Spice Den

Partner

10/10

Exceptional

22 Aug 2023

Nicolle

Absolutely loved this place. If you want a place that makes you feel you are away in Bali or over seas id stay here. Beautiful rooms, so tidy, never been so happy with a hotel!
Thank you and already looking forward to coming back and staying again! The price for the room
Was excellent also!

Leisure Self

8/10

Excellent

13 Aug 2023

Noel

We love the property and the amenities but the lounge in our room was dirty and smelly. the bed mattress was also extremely uncomfortable.

Leisure Partner

6/10

Pleasant

09 Aug 2023

Elizabeth

Lift out of action ,..toilet requied a plumber to come and repair it!!!

Leisure Self

8/10

Excellent

06 Aug 2023

Katrice

its like little Bali & good size rooms.

Leisure Family_with_children

8/10

Excellent

15 May 2023

Genevieve

We had a great stay! Robes in the room would be a good touch. We were sent on a bit of a maze to get to our room 321. We had to walk all around the hotel and got lost. Thankfully your lovely room attendant helped us find our room . It didn't make sense to send us this way at all...there was a stairwell right outside our door that leads to the front driveway and lobby.

Leisure Partner

8/10

Excellent

02 May 2023

shaun

We stayed for one night as we were travelling back home from further south. It was a lovely hotel would of loved to of stayed longer and use the facilities more. Only down side to the experience was the lift for our building was out of order and we had to use the stairs which was no big deal just a minor hindrance. Lovely place to stay!

Leisure Partner

2/10

Poor

12 Apr 2023

Darren

This is our second visit. Unfortunately I took a tumble and broke my ankle only a few hours into our trip while walking down the stairs to the spa. I would love for you to consider giving us the 2 nights we missed out on. We are repeat customers and love the resort.

Leisure Partner

10/10

Exceptional

20 Mar 2023

Merris

Always a great stay here. Rooms are clean. Staff are friendly and helpful.

Leisure Partner

10/10

Exceptional

11 Mar 2023

Kate

Great size room, pool view was lovely and calming with water feature sound. Really lovely

Leisure Family

10/10

Exceptional

08 Mar 2023

Justin

Nice rooms

Leisure Partner

8/10

Excellent

06 Mar 2023

Jon

Great atmosphere and welcoming staff

Great experience as always. Welccoming staff and a great atmosphere.

Only item was the lift was out of order and being on leave 3 with multiple stair cases was not enjoyable.

Business

10/10

Exceptional

02 Jan 2023

Andrei

It was very nice!

Leisure Partner

8/10

Excellent

30 Dec 2022

Susanne

We enjoyed the feel of the accomodation the pool area was nice. Everything seemed clean. A little disappointing unable to access TV or movies as we just wanted to chill in the evening but otherwise very good .

Leisure Family