Name: Fleur de Lys Plateau
Address: Rue Felix Faure Bp 2302, 64, Dakar, 0, SN

2/10

Poor

02 Apr 2026

Maureen

Breakfast goes until 10:00 a.m. At 9:00 a.m., the only food left was bread.
The fitness center does not have any equipment that actually works.
Things were broken in the room.
Not worth staying here.

Self

8/10

Excellent

20 Dec 2025

Shawn

Clean room

2/10

Poor

09 Dec 2025

Jainaba

Terrible

6/10

Pleasant

03 Nov 2025

reginald

For a hotel, supposedly \"de luxe\", i was disapointed. Its safe with security, breakfast is decent. But my bed sheets had stains. Water from shower leaking out and staying on the ground...making stains on the tiles, and keeping the room humid. Pool area need to be refresh, no place to lay down next to the pool,Hotel area is in an old q

10/10

Exceptional

07 Apr 2025

Effa John

What you did was amazing and I will come back again maybe in a few months

10/10

Exceptional

30 Mar 2025

Christelle

Well located in the Center of the City near Institut Francais, pastry shops, nice shops. Breakfast is nice too!

6/10

Pleasant

04 Mar 2025

Gail

The pictures are deceiving. Basic hotel that could use some updating. However, for the price it’s good for sleeping (outside noise gets loud) and showering. I spent most of my time away from the property.
They do a great job with breakfast. Good start to the day.

Leisure

10/10

Exceptional

11 Feb 2025

Lucy

Nice place to stay for a night in downtown Dakar. The staff is very friendly/helpful, the room was clean an the bathroom updated. We asked for extra pillows and a towel and they were delivered promptly. The breakfast buffet on the 11th floor gave a beautiful view of the city, but the food could've been better. It was ok, but some hot dishes were not replenished (eggs, sausage) and others looked soggy and overcooked. Otherwise, it's a good place to stay!

Business Partner

10/10

Exceptional

10 Feb 2025

Soufiane

Excellent place

Business Family

10/10

Exceptional

09 Feb 2025

Rachel

The hotel Fleur De Lys Plateau is conveniently located in a neighborhood that feels safe and has easy access to the port and other sites of Dakar. The room was comfortable though a bit small. We enjoyed the excellent buffet breakfast which was included in the room price ($100/night). The staff was professional, helpful and friendly.

Leisure Partner

6/10

Pleasant

28 Jan 2025

maria

Will not be coming back here.

Leisure Self

8/10

Excellent

11 Jan 2025

David

Comfortable stay in a Central area of the car

10/10

Exceptional

12 Oct 2024

ismail

Excellent

Business Friends

10/10

Exceptional

12 Oct 2024

ismail

Excellent

Business Friends

10/10

Exceptional

13 Sep 2024

Elhadji

It was calm,safe,clean easy shopping you can walk shopping then is not far from president house then police station and army

Family_with_children

8/10

Excellent

05 Aug 2024

Modou

Overall very good value for money. Location is ideal if you are doing business in Sandaga. The staff are trying to be helpful, a little bit of training would help them.

Business Self

10/10

Exceptional

05 Jul 2024

Abdul

This is my first time at this location but for the price and the ease of access I definitely would return staff as friendly the food is great the bed was outstanding

Business

2/10

Poor

08 Jun 2024

rami reddy

Very old hotel, small rooms and no hygienic in rooms, limited dining and no hotel transportation and located in slum area

Leisure Self

10/10

Exceptional

27 Nov 2023

Jorge

It is a nice stay in the middle of the city, friendly staff

Leisure Self

4/10

Poor

26 Aug 2023

CHEIKH

Ac was down entire floor for too long i didnt enjoy my 1st day . A good hotel that i used to love staying but i didnt go there for few years but they need to work on planned maintenance to keep it clean and well maintained and plesant .

Business_and_leisure Self

10/10

Exceptional

14 Jan 2023

Barbara

Staff was fantastic. Our bathroom flooded because the drain clogged and some of the lights didnt work. The bed wasnt comfortable but it was right in town and a GREAT location.

Leisure Friends

4/10

Poor

15 Nov 2022

Amat

The staff were not professional and the facsilities were disappointing

Leisure Self

8/10

Excellent

21 Oct 2022

Sabine

N/A

Leisure Family

4/10

Poor

11 Sep 2022

Nicholas

I had roaches in my bathroom. They tried charging us tourism tax and VAT tax on two seperate transactions after they took payment for our 3 night stay at check in. The staff was rude and incompetent.

Business

6/10

Pleasant

14 Jun 2022

soufiane

the pool was terrible

Leisure Friends

6/10

Pleasant

15 May 2022

Oumar

The gym is very poor with quite no equipment, the pool also poo, not sure it is functional.Overall this is a 3 stars.

Business_and_leisure Self

10/10

Exceptional

25 Feb 2022

Omar

I like the location of the property. It’s a walking distance from lots of attractions.

Leisure Partner

2/10

Poor

19 Nov 2021

Verified traveler

Pissed off

Terrible condition not luxe at all like they said. And took ekstra money say some taxes, amount was 4 times bigger what hotels.com announced. Dont go

Partner

8/10

Excellent

13 Jun 2021

Mark

Good hotel

It was fine, centrally located, nice balcony overlooking the city. They charged me an extra tax when I checked out even though i showed them it had been paid online.

10/10

Exceptional

12 Jun 2021

Mamadou

Perfect stay

Amazing and convenient!

Friends_and_family Family

8/10

Excellent

19 Apr 2021

Gregory D

Good hotel

I stayed at the Hotel Fleur de Lys for four nights in April 2021. The hotel was generally quite good and offered the full range of services I would expect from a business hotel: a very full breakfast buffet, in-room safe and refrigerator, money exchange, assistance with arranging transport to and from the airport, and excellent wifi. The front office staff were responsive and professional. All-in-all I was quite satisfied with my stay. That said, there were a few small issues which detracted somewhat from the hotel experience. I was unable to open the in-room safe on arrival, and in spite of two separate requests for it to be repaired, no one ever came to fix it, and I was unable to use the safe during my stay. I believe that was an issue with the repair person rather than with the front desk staff. Also, a power outage just as I was preparing to check out made it impossible for me to pay with a credit card, since the hotel had no back-up power system and their credit card machine and internet service were off-line. At some point during my last day at the hotel the air conditioning stopped working, and I was reluctant to ask the desk to service it, given my experience with the in-room safe. Fortunately the weather outside was cool, and I opened the balcony door to cool off the room. I would certainly stay here again, especially in consideration of the limited range of options in downtown Dakar.

Self

10/10

Exceptional

13 Apr 2021

ABDUL

Happy customer

Love stay here, very friendly staff

Business

8/10

Excellent

06 Apr 2021

Verified traveler

The place was centrally located for my needs. The staff was warm and very friendly. I enjoyed the free breakfast was well. The views from the rooftop dining area

8/10

Excellent

24 Aug 2020

Verified traveler

Fair for its price

I was staying at the hotel for two nights, I was surprised that there was no room service. Reasonable maintenance. Good hotel for its price.

Business

10/10

Exceptional

12 Feb 2020

Verified traveler

Breakfast buffet was very nice. Views from 11th and 12th floors are excellent.

Leisure Self

8/10

Excellent

12 Jan 2020

Chris

Functional hotel in the center of busy city!

1. Functional, clean and comfortable room
2. Good breakfast with nice variety of food and great view of the city from second top floor of the hotel
3. Helpful reception staff but not all speak English to brash-up on your basic French
4. Close to some of the local attractions and local market

Self

8/10

Excellent

12 Jan 2020

Chris

Convenient Hotel in city center on a side street

1. Hotel is in good central location with in the walking distance to local market and few very good restaurants.
2. The area is relatively quiet but this will depend on which side of the hotel you get your room.
3. Room was functional and comfortable but relatively dark.
4. The reception staff was helpful but not all members speak English so if you can brash-up on your French.
5. Good breakfast with reasonable choices on the second top floor of the hotel with helpful staff
6. Great view of Dakar from the breakfast room!

Self

8/10

Excellent

22 Nov 2019

Verified traveler

It is fair value for money. Room is clean and tidy. Location is ok

Business_and_leisure Self

8/10

Excellent

15 Sep 2019

Tiisha

Overall everything was nice, the employees was respectful and kind. The hotel it self was very clean everything was great.

Friends_and_family Partner

10/10

Exceptional

12 Aug 2019

Mohamed

Thank you for a good services and your professional team

Friends_and_family Family

8/10

Excellent

19 Jul 2019

Verified traveler

Generous upgrade for the last night and great service overall

Friends_and_family Family

8/10

Excellent

21 Apr 2019

Kimberly

It’s best for business travelers, as the rooms are small and it’s in the central business district. Amazing rooftop views and great breakfast buffet! And the helpful staff went above and beyond several times.

8/10

Excellent

14 Mar 2019

Verified traveler

Excellent location in downtown Dakar. Very decent hotel.

Business_and_leisure Self

8/10

Excellent

01 Jan 2019

V

48 hours in Dakar

Arrived way before the required check in time. The reception was helpful and immediately showed me to my room. The stuff were efficient. The breakfast was excellent. The location is superb. My first visit to this hotel. For sure I will be back!

10/10

Exceptional

03 Nov 2018

EFRAIM

Nice restaurant

Big room, nice restaurant, convenient location in the center

8/10

Excellent

30 Sep 2018

Joao

Great.
The room is cozy and people are well trained

10/10

Exceptional

26 Jun 2018

Papa

Great hotel and excellent staff

So my wife and I spent about 7 nights at the hotel. Everyone, from the guard and security outside to the front desk, to the bell boys, room service, cleaning staff, and breakfast buffet servers were extremely nice and went out of their way to make us feel welcome. As a fellow Senegalese, I was very proud to see my people handle their business and work in a friendly and very professional way. And the GM was outstanding. He took the time to greet us and always had a minute to chat with us and make sure everything was on point.
Big hello to the front desk staff especially Aissatou who made us feel very welcome.

8/10

Excellent

13 Mar 2018

Verified traveler

Pretty good hotel with a wonderful staff

First, the room keepers were excellent, and the front desk staff was diligent and polite. The waitstaff was always courteous and patient with my poor French which is definitely a plus for a tired traveler. The chef could spend more time selecting some new dishes to try at breakfast as it's a bit tedious but still tasty. Training on the meaning of Gluten Free would be good as no one seemed to understand - even with my celiac card explaining my requirement. I was always impressed that the man taking care of my room was quick, efficient, and timely - he could do the room while I was at breakfast and he did a great job in the process. The front door minders were great! They could summon a taxi quickly and do the negotiations before I even jumped in the car. Overall it was excellent, and I would gladly return.

8/10

Excellent

18 Feb 2018

Justin

Would stay again

Nice hotel , good beds and good tv , helpful friendly staff , breakfast ok too ( not so European thou )

6/10

Pleasant

04 Sep 2017

M

Okay for the price

The front desk staff were very friendly. However, a solid 5-star goes to housekeeping. They were excellent!!
On the flip side, the rooms were fairly small especially the bathroom. Once thing I would recommend managent to replace are the TOWELS. They are super old and very hard. The bed is okay but the pillows aren't comfortable. Dakar has a lot of nice hotels with outstanding amenities so Fleur de Lys needs to catch up, not so much with the 5-stars but with other 3 and 4 atars.

10/10

Exceptional

07 Aug 2017

Michael

Five star in my book

This is not a five star hotel, but an excellent hotel none the less. The breakfast is good, the restaurant on the 12th floor is surprisingly good with an incredible view of Dakar and the ocean. This will for me be a five star hotel in service. When I asked for
A late checkout due to health issues, there was no hesitation. Service is what makes for a hotel and trumps a few less stars.

8/10

Excellent

08 Jul 2017

Amin

Quite comfortable, but some improvement...

It's pretty comfortable for a new hotel, but for a 4 star standard, more is expected.
The security check at the entrance is quite intempestive.
Nice staff, very prompt to solve problems when reported.
The IT staff is a nice and efficient one.
The food is ok, but not exceptional as announced.

4/10

Poor

14 May 2017

Christine

Give this place a pass

Great location, but the staff upon arrival was quite rude and pushy.

I do not speak French, though of course, I used greetings, etc. in French, but a smile still goes a long way, even if we have different language--not so with FdL staff. I had booked a \"luxury room\" because I wanted the extra space due to high workload and need to spread out, and was given what DID not seem to fit description--was treated as a burden when I asked and WAS moved--to the same room on a different floor. No sea view, no bathrobe, no kindness. Then I met a friend in town who was at the same hotel in a \"double room\" and I stopped by: Identical to mine. Stay somewhere else! Go up to Amadies!

6/10

Pleasant

15 Apr 2017

Michel

Front reception staff are rude

Front desk staff are rude and have no idea about client satisfaction

8/10

Excellent

08 Apr 2017

Verified traveler

Central hotel in Dakar

My husband and I stayed here 5 nights in March. The hotel is very comfortable and centrally located. The breakfast buffet has something for everyone and is served on the top floor which offers a good view of the city. The staff were helpful and quick to deal with the a/c when it stopped working.

10/10

Exceptional

25 Mar 2017

David E.

Great hotel

Great location to do things in the central downtown Dakar area. The hotel was exceptional. We had a great meal on the terrace on the 12th floor

Family

8/10

Excellent

08 Mar 2017

Brian

Nice rooms and great food at Resto

Great room, central location, limited elevators and loud location. Biggest win was the restaurant, although expensive, dishes were excellent

10/10

Exceptional

28 Feb 2017

Yves

Clean and convenient

Well priced, great value overall good experience

8/10

Excellent

06 Feb 2017

Rickie

Great location, close to everything

Good breakfast included, helpful staff, great rooms

4/10

Poor

01 Feb 2017

Verified traveler

Very small rooms, poor service. Will not stay here again

8/10

Excellent

19 Dec 2016

Anwar

Clean 4 star hotel , great value

Clean hotel , great breakfast. Staff are friendly except English is a bit of a problem. I will definitely come back

8/10

Excellent

05 Dec 2016

Thomas

Conveniently located in city center

Well located hotel with quality service.
Strongly recommend for a business stay in the vicinity of the main administrative institutions.
Not a large choice of restaurants in the neighborhood, though.

8/10

Excellent

13 May 2016

Verified traveler

Central Location & Cozy Hotel

This hotel was very central and within walking distance to everything in the center of town. The rooms were also very clean and updated and had a very comfortable stay.

10/10

Exceptional

01 Mar 2016

Christopher

UTB

Stayed for three nights the hotel is in a good location downtown close to shops and restaurants also there is a market just around the corner, the staff are very friendly and helpful the rooms are clean and tidy with comfortable beds.

Partner

8/10

Excellent

22 Feb 2016

Bankole

COMFORTABLE STAY

PLEASANT

8/10

Excellent

21 Oct 2015

Verified traveler

There were inconsistencies in the customer service but overall I would stay there again. Also, you cannot pay in America dollars.

Family

4/10

Poor

19 Jul 2015

David

First stay in Dakar

Drive in - Firstly the hotel was very poorly sign posted, I think we must have passed it twice.
Staff - Reception Lady was fantastic - rest medocre.
Room - Comfortable and all worked, but no guest directory or even info on how to call reception so this needs to be sorted out asap
Food - The food and drinks were massivly over priced a beer was 4* more than the restaurnts in the area and so was the food. This is one of the poorest areas of the hotel.
Breakfast - a mix of hot and cold that was resonable but not well presented and the buffet was stuffed into a corner - service was not great.
Car parking - not secure and outside
Overall - Room and reception good but the hotel is not value for money and is massivly over priced

10/10

Exceptional

03 May 2026

Mariame

Séjour très agréable dans cet hôtel. L’accueil était parfait dès notre arrivée, avec une équipe chaleureuse et à l’écoute. L’établissement est propre, bien entretenu et idéalement situé, ce qui rend le séjour encore plus appréciable.

Un grand merci à Monsieur Iben Fall pour son professionnalisme, sa gentillesse et son sens du service, qui ont vraiment fait la différence. Je recommande vivement cet hôtel !

Family

2/10

Poor

26 Apr 2026

Thierry

Hôtel vétuste qui manque réellement d'entretien. Petit déjeuner correspondant plus à une cantine qu'à un hôtel qui semblait côté ! Mauvaise surprise lors du règlement de la taxe de séjour il m'a été réclamé un surplus de 4969 XOF correspondant soit disant à la TVA ! L'hôtel m'indique que ce ne serait pas de leur fait mais d'EXPEDIA qui réserve les nuitées. Qui croire dans cette affaire si ce n'est de la part soit d'EXPEDIA soit de FLEUR DE LYS une certaine volonté de tromper le client en facturant plus ! En synthèse fuir le site Hotels.com qui prend ses clients pour des pigeons en ne précisant pas toutes les modalités et en émettant des reçus qui ne correspondent pas à la réalité des choses. La DCGRF et mon conseil se chargeront de ces points dès mon retour.

Self

4/10

Poor

14 Apr 2026

Sassoum

Non

Self

8/10

Excellent

19 Feb 2026

Stéphan

Tres bonne situation, calme, petit dejeuner copieux.