Name: Baymont By Wyndham Florence/Muscle Shoals
Address: 115 Ana Dr, Florence, 35630, US

2/10

Poor

05 Jul 2026

Kristen

It smelled nasty it looked nasty we left early they charged me $60 more after paying in this app $200 and we got lice from staying at the hotel

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Ashton

The staff was super friendly and it was a nice stay

Self

8/10

Excellent

29 Jun 2026

Ashton

N/a

Self

6/10

Pleasant

21 Jun 2026

Denise

The staff was helpful but we were charged twice after we got there I paid on the Hotels.com then the lady charged me again and we haven’t gotten our money back yet other than that everything was good

10/10

Exceptional

19 Jun 2026

Tissie

Management was very thoughtful and helpful. Nice beds.

Self

2/10

Poor

14 Jun 2026

Heather

There is one ice machine! Roaches in the rooms and or mold! They surely have an issue with towels! You give them 5 they give you one back! Definitely don’t read recent reviews bc they obviously are not very honest! It’s not worth the pence and save to go cheaper for a team to book majority of the rooms for a tournament at all! They surely push the 9 pm pool closing to kids that’s been in the heat all day they’ll come out at 7:02pm to warn you 9 pm! Air conditioning in some of our rooms worked and some didn’t!

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Bill

An older hotel.

Daily cleaning good. Grunge in the bathroom corners and cracks. It needs a detail clean, like hands and knees with an old toothbrush.

The old laminate floor planks are curling and the corners are breaking in many places.

The bed is very good.

Vanity separate from bath and tub is a plus. The lady doesn't take over the bathroom while makes herself pretty.

The breakfast hits all the points for a free hotel breakfast. Egg patties, sausage links, a pancake machine, plus all the usual stuff.

Friendly staff, but I didn't challenge them with complaints or requests.

Bottom line, worth the price.

Partner

10/10

Exceptional

13 Jun 2026

Mary

Very clean room

6/10

Pleasant

09 Jun 2026

anthony

Room didn’t smell clean, they accommodated we moved to a different room it was better. No pool hours posted at pool they come out and tell you it closes at 9.p.m which seemed kinda early, no big deal but the next day they don’t open the pool till 12p.m a hour after check out so no going to the pool early that morning before you check out. I feel like that is unreasonable, overall not a competently terrible place to go on a budget.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Keri

Clean room smelt little musty but was clean. Breakfast was decent. Juice machine was off but still good. Staff was super kind and helpful!

Partner

2/10

Poor

19 May 2026

Tim

I tried this property about a year ago and said I would not return. I decided to give them a second chance and it was just as bad or worse this time. The sheets were dirty. The pillows were dirty. The towels hanging in the bathroom had boot prints on them, not to mention the roach on the floor. There won’t be a third trip.

Self

2/10

Poor

16 May 2026

Kenneth

We left the room for a few hours with the do not disturb sign on the door the curtains closed and the lights offwhen we came back, the lights were on there was a dirty rag laying on the counter the rag was sitting on my wife’s clothes, and the curtain was partially opened. Approached the manager and she did nothing said she saw the sign on the door, but maybe the maid had gone in which she is should not have our privacy was invaded and we will never visit that establishment again or anyone with that name.

Partner

10/10

Exceptional

14 May 2026

Robert

nice

2/10

Poor

09 May 2026

Ashley

All four pillows had makeup and hair on them. The sheets were filthy and covered in hair and stains. I went to change the sheets and the mattress pad had period stains. The bathroom smelled like urine and I'm pretty sure there was black mold growing on the sink cabinet. Pretty positive we saw an older man walk an escort back to her car. I told the front desk that my sheets were dirty and she hands me a single flat sheet. I asked for the fitted sheet too. While changing sheets I found the period stains. All the while my headache is getting worse from the urine smell in the bathroom. I tell the lady at the front desk that there's blood on my mattress and I would like my money back. She shrugged, said it was too late to get my money back, and there were no other rooms she could put me in. And because I booked online, she can't refund my money anyway. So I go back to my husband and we're gathering our things to leave. A man comes up and offers to clean the room. I told him he could do whatever he wanted but we wouldn't be staying there.

Family_with_children

8/10

Excellent

07 May 2026

MATTHEW

The property is in great need of a facelift. The pool has been closed for two years. The “breakfast” is barely there. The room was clean, but in need of sprucing up. Overall I will use the property again.

6/10

Pleasant

28 Apr 2026

Gloria

Room was comfortable

6/10

Pleasant

26 Apr 2026

Vanessa

The pool was not ready, the sausage was not done for breakfast it was half done rather, the eggs were not fit to eat.

Self

6/10

Pleasant

18 Apr 2026

Heidi

We were greeted pleasantly by staff at check in. Lobby was clean and neat. But the staircase was dirty w dried mud from boots (guests working construction like jobs.) The room was visibly tired. Sheets and blanket were thin and worn. Curtains were missing hooks so they couldn’t stay closed properly. Breakfast was less than average though we did find yogurt and fruit.

Partner

10/10

Exceptional

17 Apr 2026

Vanessa

It was okay. The room was neat, they could have given more towels though. It's not what I thought it would be but it was a place to stay it wasn't filthy but it could have been cleaner.

Self

10/10

Exceptional

17 Apr 2026

Jay

AC worked great.

Partner

4/10

Poor

13 Apr 2026

Emily

The sheets had black scuff marks. The room smelled of smoke. My husband woke up with a large spider bite on his abdomen.

Family_with_children

8/10

Excellent

09 Apr 2026

Jason

The room was clean. Check-in and check-out were easy and quick. The room was warm when we checked in around 10 PM. So, it took a while to cool the room down. We only needed it for a shower and a bed, arriving late and leaving early the next morning.

Friends_and_family Family

4/10

Poor

20 Mar 2026

Woodjerry

Room smells bad

Partner

2/10

Poor

15 Mar 2026

Steven

Moldy bathroom, brown stained towels, loose drywall tape on ceiling and wall, minimal breakfast, young receptionist, difficult to understand.

2/10

Poor

10 Mar 2026

Brent

An absolute dump. Old run down rooms and dingy yellowish sheets and pillow cases. Just dirty and gross. Also very noisy.

Pet

8/10

Excellent

03 Mar 2026

Damien

Nice clean room with all the essential amenities and conveniently located to everything as far as restaurants and shopping

8/10

Excellent

27 Feb 2026

Damien

The rooms aren't always clean and tidy and I personally enjoy the complimentary coffee and breakfast and then hotel location is conveniently located to everything in town

2/10

Poor

22 Feb 2026

Leslie

There were bed bugs. We only saw one but it definitely was a bed bug. I did make the front desk aware.

Family

4/10

Poor

02 Feb 2026

Michael

Th room itself appeared clean but the outside door had a huge gap that you could actually see thru that let cold air in. Then I went to shower and even with faucet wide open the water barely trickled out. So showering was reduced to a wet cloth

10/10

Exceptional

21 Jan 2026

Larry

Good stay. Clean room. Front desk friendly and efficient.

Business

10/10

Exceptional

01 Jan 2026

Elvis

The staff was absolutely amazing they're so nice they welcome you they have a good breakfast I've been staying there now 4 weeks and it's been nothing but pleasant . they are absolutely amazing. Their pet friendly and they have a large area to walk your dog. They also have a washer and dryer for the guest that is very inexpensive. This is definitely by the best hotel I've ever stayed at.

6/10

Pleasant

17 Dec 2025

Brad

Filthy room broken bathroom door and needs upgrade

6/10

Pleasant

08 Dec 2025

Jose

Roaches

10/10

Exceptional

01 Dec 2025

Misty

Clean and everyone was nice

Leisure Partner

2/10

Poor

30 Nov 2025

Raymond

The room was filthy. The security latch on the door was hanging by 1 screw.

8/10

Excellent

28 Nov 2025

Diana

The room was clean. The staff accommodating and friendly. Didn't ready their bio well because there is no elevator on this property. They were kind enough to change our room to the first floor. Only the ice machine in the main building was working. Nothing in the vending machine.

Leisure Family

6/10

Pleasant

26 Nov 2025

Elvis

Yes the staff were amazing but the a.c wasn't the greatest , bed was comfortable and it was clean . Parking now on the other hand was very tight if we could even park near I room.

6/10

Pleasant

25 Nov 2025

Judy

This hotel was awesome for everyone else but I needed a handicapped room with more walk space between beds and TV due to my disability. Otherwise, it was excellent. We were able to sit outside the room on the covered porch and spend time with my aunt and cousins from Michigan which made it more pleasurable. The disabled bathroom was perfect in every shape and form.

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Randall

Awesome service, very friendly and understanding.

Self

6/10

Pleasant

23 Nov 2025

Ava

Yes

6/10

Pleasant

21 Nov 2025

Nichole

Disappointed with the condition of the room.

Friends_and_family Family

6/10

Pleasant

18 Nov 2025

Lauren

Baby roaches in the room

Leisure Partner

2/10

Poor

18 Nov 2025

Candi

Dirty roach infested rooms got my money back

8/10

Excellent

17 Nov 2025

Barbara

Very helpful, friendly front desk check in person. Room was clean, nicely decorated and refrigerator, microwave, coffee maker, and supplies. Breakfast had choices. I would recommend this hotel to my friends and others who asked. Best value for the money.

2/10

Poor

17 Nov 2025

Evanna

I checked in at 3pm, but was told the room wouldn’t be ready for another 30 mins. Then a hour. Then another hour. Sat in the car with my disabled mother til 5pm. They were nowhere near capacity, so I don’t know what the holdup was.

Booked weeks in advance and even called immediately after my booking to ensure I got a room with a wheelchair accessible shower. Sure, the shower was accessible but the fridge cabinet blocked the bathroom door from opening fully so we couldn’t get in there.

The place was also had lots of bugs. Two stink bugs on the ceiling, roaches in the bathroom and the main room, and bedbugs. I have the distinctive lines of bites all down my side and legs.

Leisure Family

2/10

Poor

12 Nov 2025

roger

Bed bugs! Roaches! Owners that lie to you about getting a refund even though i paid for a week up-front but could not use the room because of its condition. And owners acknowledging the bugsand condition of the room.

2/10

Poor

10 Nov 2025

kinsley

The room was dirty and smelled. There was hair on the pillows which means they didn't change the bedding. There was hair in the bathroom floor and on the shower walls. Multiple cockroaches.

10/10

Exceptional

02 Nov 2025

Keith

All good

Business_and_leisure

4/10

Poor

01 Nov 2025

Cecil

No phone in room. Room was. old and in need of updating. Handle came off of the sink. Sink did not drain very well. I guess what can you expect for $68 per night.

Leisure Partner

6/10

Pleasant

27 Oct 2025

Johnnie

Property was convenient. There was easy parking. I had booked a 2nd floor room and they gladly changed me to a bottom floor when asked.

The seal on the top of the door was off, so you could hear sound in the room. I did find a spider in the bed and the air conditioner was very loud. The property could use some upgrades

Leisure Family

2/10

Poor

27 Oct 2025

WIlliam

Furniture was in disarray when we got to the room, the A/C was falling apart, although it did work, there were several dead roaches in the room and a couple live ones. We put the do not disturb sign on the door when we left and they still entered the room.

Business_and_leisure Partner

4/10

Poor

27 Oct 2025

Kaitlyn

The place was okay but the sheets were dirty looking and stained and so were all of our towels they had like brown looking dirt caked on them and then some like tan streaks on them

2/10

Poor

26 Oct 2025

Amber

Couldn't adjust thermostat. Not much breakfast put out. TV had lines bc it was broken, fan was broken in bathroom. Loud partying in front of the rooms.

Friends_and_family Family

4/10

Poor

24 Oct 2025

Christina

Location and price were great, which why I choose Baymont. However, had I not already prepaid, I would have not stayed. It was only for one night . The Staff were great but the room condition and cleanliness was not what I would consider acceptable.

Business

10/10

Exceptional

23 Oct 2025

Cathy

It was for a friend and it was a great place for her to stay.

2/10

Poor

21 Oct 2025

SONYA

Hotel room has a slight odor. Sheets and lampshade had bad stains. There was dead bugs present. They offered a second room and it was the same way. I refused and asked for a full refund. They said I’d only be refunded one night. As of 10/21/25 I’m still waiting for my refund

Business

2/10

Poor

20 Oct 2025

Benjamin

We booked 3 rooms.
Room one had cockroaches climbing across the bed when we opened the door. They gave us a second room (door was wide open and bugs in that bed too)
Room two, had cookie crums under the sheets and BUGS as well.
Room 3 had no shower head, and bed bugs.

At least I'll say the lady at the front desk was nice and didnt hesitate giving us a full refund at all. (Assuming shes used to doing that once people see the condition of these rooms)

4/10

Poor

18 Oct 2025

Michael

Room 114 is in terrible shape, smells of mold. Entire property is dated and run down. Surprised Wyndham allows this property to carry its name.

Leisure Family

2/10

Poor

16 Oct 2025

Huey

the bugs were awful, the floor was dirty, it was so bad we left and went to another motel for the last 2 nights. We stayed 5 nights out of the 7 we paid for.

Leisure Family

2/10

Poor

16 Oct 2025

elisa

Air conditioning and shower were great. We discovered dead bedbugs in the bathroom and under the vanity as well as live ones in the bed and on the wall.

Partner

8/10

Excellent

16 Oct 2025

Derrick

The hotel is an old-fashioned motel style with two separate buildings and stairs to the
.

Self

6/10

Pleasant

15 Oct 2025

Phil

The property looked great from a distance, but the closer you got, the more little things you saw. It had a look of a property that had been purchased, gotten a fresh coat of paint but not a ton i The Room and sheets were nice and clean. The bathroom door was hanging on the hinges, so it wouldn't close. The towels were 'clean' but still had oil or grease stains on them from a previous guest. The ice machine had cobwebs or something in the drain grate that was absolutely disgusting. The pool definitely looked inviting. Breakfast was good - fresh pancakes, plenty of breakfast proteins.

2/10

Poor

15 Oct 2025

Mariano

I would not recommend this hotel to anybody

Leisure Family

2/10

Poor

14 Oct 2025

Sandy

Stay at your own risk

The room was nasty. It was covered in cockroaches. They didn't even try to clean the room. The mirrors had something on them. The walls looked really bad. The walls had dried up stuff on them and idk what it was. The white bedding had stains. Dried up pee on the walls by the toilet. Urine ring stains in the toilet. Towels had a weird smell. I went and asked for different towels and they said they would have to see if they had more. We had to clean the room with bleach and all the stains came out. The wipes I used to clean the floor was black. The refrigerator had soda spill all over it. I seen the housekeeper with her 2 young kids and they were helping cleaning the rooms. The breakfast was terrible only had eggs and sausage links and bread and I wouldn't eat it with all the bugs. The housekeeper was knocking on doors early in the morning the next day asking for towels. It was horrible but we were out of town for a sporting event so we didn't know if we could find another room.

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Melinda

We were in town for a music festival at McFarland Park; great location to the park. The area has every food option imaginable. We did online check-in that was fast and easy. Our keys were ready when we got there and front desk clerk was very friendly. The room was \"clean enough\", and overall the room was \"good enough\". The bed was rough and needs to be replaced. The springs creaked every time we moved and it was lumpy. The a/c worked great. We did not eat breakfast or use the pool. Overall, our stay was fine and we would stay here again for a quick trip.

Partner

2/10

Poor

11 Oct 2025

darlene

Did not eat breakfast, room nasty, staff friendly ac good i could not wait to get out of there. Did not even have my room available that i had reserved

6/10

Pleasant

10 Oct 2025

Salisa

Housekeeper never come to room and actual clean the room. My room had roaches and some kind of beetles kept coming in the outside I assume. Bed was clean but uncomfortable. I wouldn't say I wouldn't come back but no time soon.

Business Self

2/10

Poor

06 Oct 2025

Ashley

It was ok on safety. A/c did not work and when we asked the front desk they said they would send someone. No one came to look at it. When they cleaned the room, the room was not clean and they took our dirty towels without replacing any new clean towels.

Partner

2/10

Poor

05 Oct 2025

Chris

This is not a place to stay with family.

Friends_and_family Family

4/10

Poor

05 Oct 2025

Anthony

The air conditioner didn't put out any cold air. Service was great moving us to a different room but sinks in both rooms took an hour to drain from lack of plumbing cleaning with hair buildup. Was really disappointed with the total experience. Won't consider this brand name on any of our trips in the future

Partner

8/10

Excellent

04 Oct 2025

roger

Great help at from counter!clean, quiet and comfortable!!could not get dead bolt to lock on door! Didn’t complain about it because everything else was super!! Will stay there again!!!

Partner

6/10

Pleasant

04 Oct 2025

Darren

Yes

Business_and_leisure Self

2/10

Poor

03 Oct 2025

Krystal

The room had bugs, showers were filthy, sheets were not clean, smelled like smoke in a non smoking room, people were outside (that were staying there) doig drugs, the door wouldnt even latch. Overall HORRIBLE. DO NOT RECOMMEND.

Business Partner

4/10

Poor

28 Sep 2025

Kelly

Housekeeping took our towels when they were somehow all out of towels. We were out the whole evening and the next morning they still didn’t have anymore available. The check-in staff was kind but not the staff when the towel situation occurred.
Room had bugs and mold.

Leisure Partner

2/10

Poor

22 Sep 2025

Vesta

Shower head broken. Dirty walls and floor.
Bed was sunken and kept rolling off the side. couldn’t sleep

Leisure Family_with_children

10/10

Exceptional

14 Sep 2025

Mathew

Clean rooms

Business Self

8/10

Excellent

13 Sep 2025

Dorthia

Receptionist.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Charles

Family visit

Good service

Friends_and_family Family

10/10

Exceptional

08 Sep 2025

Judy

Bluegrass festival

Very clean, nice room and it was quiet and peaceful we enjoyed our stay.

Partner

2/10

Poor

18 Aug 2025

Boone

Not a clean space to say

Leisure Family

6/10

Pleasant

16 Aug 2025

Jim

Older hotel with lots of wear on it, bed was worn out. I wouldn’t stay there again.

Business_and_leisure Partner

10/10

Exceptional

10 Aug 2025

Wendy Louise

Loved it!

Leisure Family

2/10

Poor

06 Aug 2025

Chason

Unacceptable Conditions - Dont waste your money

I stayed at the Baymont by Wyndham in Florence, AL, and it was one of the more negative hotel experiences I’ve ever had.

When I arrived, there was another guest’s toothbrush still at the sink, which made it immediately clear the room hadn't been properly cleaned. The sheets were dirty with multiple cigarette burns, and the pillows had visible dirt streaks. The overall level of cleanliness was completely unacceptable.

The atmosphere around the property felt unsafe and chaotic. Groups of people were loitering all around the property, including right outside my door, making it difficult to relax or feel comfortable.

To make matters worse, housekeeping started banging on doors at 8 AM, loudly announcing that checkout was at 11. I asked them to stop, but the staff member told me it was \"just part of her routine\" and kept coming back anyway.

This stay was so far below even basic expectations for cleanliness, professionalism, and hospitality that I had to document it.

Partner

10/10

Exceptional

04 Aug 2025

Sue

Clean, no hassle checking in, good vary for gluten n sa

2/10

Poor

29 Jul 2025

Mary

Needs better customer service

I booked the room for my aunt. She gets there and receptionist says there’s not a reservation for her! Her son was about to have open heart surgery and we didn’t need this! The AC was broken once dude finds her reservation and was rude to me.

Self

10/10

Exceptional

28 Jul 2025

Will

I liked how quiet it was and nice pool.

Leisure Family_with_children

4/10

Poor

24 Jul 2025

Steve

Squeaky, Noisy Old Beds

Room was cramped probably because it was a handicapped room with large open bathroom/shower. Had to move 1 bed over because it was blocking AC flow to room. Both beds were very noisy, squeaking/groaning every time you moved & not comfortable at all. Crack in front window & door locks did not seem to be very secure. Had to kill multiple flies & crickets upon entering room - Garbage overflowing in can just outside of room probably contributing to fly issue. Would definitely not recommend & would never stay here again!!

Friends_and_family Family

8/10

Excellent

22 Jul 2025

Erin

Night shift worker was really nice and helpful, easy check in, it was quite, pool was warm which i found was awesome, good breakfast, room was clean and presentable

Leisure Family_with_children

6/10

Pleasant

20 Jul 2025

joan

Parking lot has trash laying around, needs upkeep overall. Owner needs to update

10/10

Exceptional

13 Jul 2025

Damien

Its conveniently located and hassle-free in booking a room any friendly staff with well kept rooms and nice amenities

Leisure Self

8/10

Excellent

12 Jul 2025

edward

It was quiet.

Business Self

6/10

Pleasant

09 Jul 2025

April

The staff I encountered was super friendly. The facility, however, was old and extremely dirty. The room desperately needed to be cleaned! There was dirt/blood/boogers on the walls. Lots of outdoor bugs were in room because there is no seal around door.

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

Tracie

The staff was excellent especially the cleaning crew! Only negative comment would be the spiders.

Leisure Partner

8/10

Excellent

05 Jul 2025

Michele

Everything was perfect for the most part, until I came back to my room and found a cockroach running across the floor, I killed it and went right to the office and was given a new room, no questions asked. The ice machine didn’t work and that was a bummer, The new room was clean and we had a good night and enjoyed our stay.

Leisure

2/10

Poor

02 Jul 2025

Joshua

The lady at the desk was nice. I had to swap rooms because the fridge didnt work an roach in the tub.
2nd room had a working fridge an no roaches but there was feces on the bathroom door. Stains on the blanket.

Business Self

2/10

Poor

30 Jun 2025

Amber

Bad service

8/10

Excellent

26 Jun 2025

Amelia

Great location and staff, comfortable place to stay while traveling.

Business

4/10

Poor

25 Jun 2025

Sergio

Muchas cucarachas en el cuarto a la hora de ingresar

Business Friends

8/10

Excellent

23 Jun 2025

Sean

It was a decent stay, the maid came early, and I informed her to return in 40mins. But she never turndown our room. Ice machine only on one floor. Overall, I would rate this as a 3.5 out of 5. Breakfast was good.

Business_and_leisure

4/10

Poor

13 Jun 2025

ava

In a great location, close to everything, probably the reason this place stays in business. It's not worthy of being labeled a Wyndham property. When I got there, there was a super sketchy guy just sitting in a desk chair in front of a room. I checked in the attendant was nice but i was required to go get my tag number from my vehicle to write down. When i first got into my room, the night stand was sticky & had cup rings on it where drinks from a previous guest had sat. Obviously this hadn't been cleaned. I found tobacco pieces from a blunt shell (obviously) all over a chair. How does housekeeping not notice this? I found several hairs on towels, washcloths & bed sheets. Something bit me during the night. I woke up with 3 unidentified bug bites this morning. The air conditioning was very cold, but also very loud. Thankfully it didnt keep me awake all night. The pool was old but clean, the bed was actually very comfortable. Best thing I can say about the place. Back to housekeeping, I had one of the staff knocking on my door at 8am. I didn't answer, so she let herself in. Are you kidding me? That was a complete invasion of privacy. Check out is at 11am. It was 8am. I didn't try or even see the breakfast. I just wanted to get the hell out of there at that point. A refund would be appreciated but I'm sure that won't happen. I would not stay here again ever nor do I recommend anyone to. Find a place that's $20 more I'm sure it will be well worth it. This dump was almost $100

Self