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Comfort Suites Florence Shoals Area

Florence - AL · United States

140 Matthew Paul CourtView location

8.8/10Excellent868 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.2/109.2
Condition9.0/109.0
Location9.6/109.6
Neighborhood9.4/109.4
Quality10.0/1010.0
Value8.4/108.4
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites Florence Shoals Area

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Behind every great day is a great night at the Comfort Suites Florence Shoals Area hotel in Florence, AL near Tom Braly Municipal Stadium.

Our smoke-free hotel is near W. C. Handy Home Museum and Library, Tennessee River, Wilson Lake, Blackberry Trail Golf and McFarland Park.

If youre traveling for work, take advantage of the meeting room and access to copy and fax services to get work done or hold an event in our banquet rooms. Other hotel amenities include free breakfast, a sundry shop, exercise room and more.

Spacious guest rooms include microwaves, refrigerators, coffee makers with free coffee, flat-screen TVs, hair dryers and more. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

Located in Florence, Comfort Suites Florence Shoals Area is within a 5-minute drive of Regency Square Mall and Deibert Park. This hotel is 2.1 mi (3.3 km) from Children's Museum of the Shoals and 2.2 mi (3.5 km) from River Heritage Park.

Make yourself at home in one of the 68 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. 43-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 AM
Check-out until 11:00 AM

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Optional fees
    • Rollaway bed fee: USD 10.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Regency Square Mall 1.5 km / 0.9 mi
Deibert Park 2.4 km / 1.5 mi
Veterans Memorial Museum 2.7 km / 1.7 mi
Tennessee River 3 km / 1.9 mi
Children's Museum of the Shoals 3.4 km / 2.1 mi
River Heritage Park 3.8 km / 2.3 mi
Shoals Conference Center 3.9 km / 2.4 mi
Pickwick Lake 4.3 km / 2.7 mi
Wilson Lake 4.5 km / 2.8 mi
Larimore Home 4.6 km / 2.8 mi
North Alabama Medical Center 5.1 km / 3.2 mi
Tom Braly Stadium 5.5 km / 3.4 mi
Blackberry Trail Golf Course 5.6 km / 3.5 mi
Cox Creek Tennis Center 6.2 km / 3.8 mi
North Woof Community Dog Park 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • Multilingual staff
  • Hotel safe
  • Lift access
  • Shop
  • GymExtra charge
Show 12 more facilities & services
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishmentExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Comfort Suites Florence Shoals Area

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Comfort Suites Florence Shoals Area

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 30 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable8 photos

    Comfort Suites Florence Shoals Area

    SUITE KING BED NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Satellite TV
    • Cable TV
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Comfort Suites Florence Shoals Area

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 28 m²SUI.ST
    SUITE STANDARDPhoto unavailable2 photos

    Comfort Suites Florence Shoals Area

    SUITE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Fridge
    • Cable TV
    • Satellite TV
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 28 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable2 photos

    Comfort Suites Florence Shoals Area

    SUITE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Cable TV
    • Satellite TV
    • Fridge
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Comfort Suites Florence Shoals Area

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 30 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable10 photos

    Comfort Suites Florence Shoals Area

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Satellite TV
    • Cable TV
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 4SUITE • CAPACITY 4 • 1 Bedroom • 28 m²SUI.C4
    SUITE CAPACITY 4Photo unavailable4 photos

    Comfort Suites Florence Shoals Area

    SUITE CAPACITY 4

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C4

    Room amenities

    • Fridge
    • Wheelchair-accessible
    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Comfort Suites Florence Shoals Area

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG-4
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Comfort Suites Florence Shoals Area

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-4

    Room amenities

    • Fridge
    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 12 m²SUI.NM-6
    SUITE NON SMOKINGPhoto unavailable4 photos

    Comfort Suites Florence Shoals Area

    SUITE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-6

    Room amenities

    • Fridge
    • Wi-fi
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Comfort Suites Florence Shoals Area

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Comfort Suites Florence Shoals Area

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites Florence Shoals Area

8.8
Excellent
868 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
9.6 /10
Neighborhood
9.4 /10
Quality
10.0 /10
Value
8.4 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
25 Jun 2026
Tracey
This was a nice, quiet place to stay.
Self
10/10
Exceptional
20 Jun 2026
Herbert
If you visiting the city this is the place to get. Very clean and fresh. Worth the visit
Friends_and_family Family
10/10
Exceptional
18 Jun 2026
Ashley
Very clean and very friendly staff!! Love the easy checkout!
6/10
Pleasant
14 Jun 2026
Scott
Room was good. Breakfast was average. Floor/ceiling was creaking through the night, making it hard to sleep. Staff was helpful and nice. Location was great!
Partner
6/10
Pleasant
11 Jun 2026
dustin
Not too bad. Clean room that was spacious. Great location.

Didn't receive room service during a 2 night stay. Ancient gym equipment. Hot tub was luke warm at best.
Friends_and_family Friends
10/10
Exceptional
08 Jun 2026
Bernita
We were there for the weekend for my son baseball tournament. The rooms were nice and bed was comfortable, The front desk was very nice.
Friends_and_family Family
4/10
Poor
03 Jun 2026
Danielle
The worst coffee ever! Slamming doors and noise beyond all comprehension. No pool or hot tub, so it’s false advertisement on the Hotels.com website. Nice enough staff, but overall not worth the money and very disappointing.
Partner
10/10
Exceptional
24 May 2026
Tina
Very convenient to every thing
Family
10/10
Exceptional
23 May 2026
Kaci
Great stay! The staff was very friendly and helpful throughout our visit. The hotel was clean, well maintained, and comfortable. We would definitely stay here again.
Friends_and_family Family
6/10
Pleasant
17 May 2026
kj
Staff was nice and lobby very clean. No entry from back parking area even though there is a door, that is an inconvenience as a guest. The room was clean however the bathroom still had dirty washcloths and towel hanging on shower curtain. Also the safety certificate in elevator expired in 12/04/25
6/10
Pleasant
15 May 2026
Susan
The breakfast was actually awful, cold eggs and breakfast meats. The warmers were not warm. The apple juice dispenser was broken and in The coffee is from a machine that was not monitored and every time I went for coffee all I got was a very watered down something, mostly hot water. But, it was in a convenient location and quiet.
Partner
8/10
Excellent
14 May 2026
Laura
Had to request bedding for the pull-out sofa, which was fine, but was told there were no pillows. Room never seemed to get cool.
Friends_and_family Family
10/10
Exceptional
09 May 2026
Debbie
Very clean hotel. Good breakfast. Great location.
Friends_and_family Family
6/10
Pleasant
05 May 2026
Francisco
if all you are looking for is a bed this is not a bad place to stay but if you are looking for the free breakfast go somewhere else. Not much there if they are open when they advertise. Not much selection. The room was ok, but the staff does not clean or replace towels every day. We were there 5 days and only had them come in to clean twice. Plenty of parking as most nights there wasn't many rooms occupied.
Partner
10/10
Exceptional
04 May 2026
William
The lobby and our room were very clean. Parking was clean, well lit, and easily accessible. We did not utilize the breakfast.
Family
8/10
Excellent
25 Apr 2026
Shannon
It was little older hotel but the rooms were really nice and clean. The bed was super co
6/10
Pleasant
22 Apr 2026
Suzanne
Breakfast was not very good, poor selection. Air doesn’t work good in rooms
Partner
10/10
Exceptional
12 Apr 2026
Jana
The only thing that I would recommend would be a bigger breakfast selection other than that everything was 👍
Family_with_children
2/10
Poor
01 Apr 2026
Daniel
The first room the refrigerator was broke and the second room the shower didn’t work
Self
8/10
Excellent
30 Mar 2026
Monileta
The room was clean staff was nice and breakfast was okay need some work but other than that everything was fine
Self
8/10
Excellent
28 Mar 2026
Dyia
Nice room
Friends_and_family Family
8/10
Excellent
24 Mar 2026
monte
AC not much.
8/10
Excellent
24 Mar 2026
Dawn
Excellent location. Comfortable beds, good sized rooms, and the free breakfast had many hot choices. Would stay here again.
Friends_and_family Family
2/10
Poor
24 Mar 2026
Charles
Another guess in room next door was snoring all night I was not able to sleep.
Partner
8/10
Excellent
22 Mar 2026
Grace
AC worked well, the room was good. The breakfast was pretry good they ran out of waffle mix by 9 tho
6/10
Pleasant
20 Mar 2026
Sandra
Worked fine.
Partner
8/10
Excellent
20 Mar 2026
Carmen
It was a nice stay but it would have been great to have had the coffee maker working in the morning.
Friends_and_family Family
10/10
Exceptional
19 Mar 2026
Donna
Clean environment and friendly staff.
Family_with_children
6/10
Pleasant
19 Mar 2026
Vince
Had to switch to another room, we were given an ADA Handicapped room to which we didn't need, I will not use a room that someone that is Handicapped might be in need of. The next room was okay it needed cleaning, vacuumed, and lastly when my wife was in the shower she quickly discovered there was no shampoo, yep I was in trouble, so Austin helped me out. When we arrived we encountered two very nice employees throughout our stay Laurie, Austin at the front desk. Breakfast was very minimal, when I booked the reviews said everybody loved the breakfast, we barely had any eggs, biscuits and very water gravy. When I mentioned this to the desk they replied maybe we'll get a truck in tomorrow that delivers the food? Again our stay here was okay we were too tired to complain, we've stayed at worse places but definatly stayed at better.
Friends_and_family Family
10/10
Exceptional
13 Mar 2026
Darryl
Yes
Self
10/10
Exceptional
19 Feb 2026
mark
Very clean
10/10
Exceptional
16 Feb 2026
Tammy
Clean and comfortable. We stayed for four nights and everything was fine.
Leisure Partner
10/10
Exceptional
16 Feb 2026
JoAnn
We stay here several times a year. The room was clean, the staff was friendly and helpful, and everything met our expectations! We will stay here again!!
6/10
Pleasant
16 Feb 2026
Jeremy
Room was fine, breakfast left something to be desired
8/10
Excellent
16 Feb 2026
Holly
Everything was great when we got there. Staff was awesome, room was clean, hotel was clean. We watched TV for a little while, then left. When we got back the TV was not working. I did notify the front desk, they offered to move us to a different room, but we declined as we were not worried about it. Would recommend and would stay again
Partner
10/10
Exceptional
15 Feb 2026
MARK
Clean property, friendly , easily located and ample parking
8/10
Excellent
10 Feb 2026
Amanda
Our room was clean and very spacious and front desk could not have been more kind! Thank you for a relaxing stay!
Leisure Partner
10/10
Exceptional
09 Feb 2026
Jayda
Room was amazing, staff was very helpful and nice.
Leisure Partner
10/10
Exceptional
14 Jan 2026
JOSE
Nice clean room.
Business
6/10
Pleasant
28 Dec 2025
Monileta
There were no biscuits and gravy for breakfast
Partner
10/10
Exceptional
25 Dec 2025
Steven
Room was clean, staff was friendly and helpful.
10/10
Exceptional
23 Dec 2025
Lisa
Friendly staff, nice pool and whirlpool!!
Friends_and_family Family
10/10
Exceptional
18 Dec 2025
Gabriela
I enjoyed my one night there for a UNA graduation. Beds were comfy (I have a sensitive back), staff was kind, breakfast was delich (except for the eggs), and check in was quick. Surrounded by stores and restaurants, so you can practically walk if you’d like. Only 12 mins from UNA!
Friends_and_family Family
10/10
Exceptional
16 Dec 2025
Finley
Yes yes Yes. Yes
Friends_and_family Family
10/10
Exceptional
13 Dec 2025
James
Overall experience was good.
Leisure Partner
10/10
Exceptional
02 Dec 2025
Reina Mae
Large rooms to accommodate my family
Leisure Family
10/10
Exceptional
02 Dec 2025
Steven
Good all around.
6/10
Pleasant
30 Nov 2025
Donna G.
Holiday week caused lots of noise. Above us and next to us. First time experiencing this level of noise. We stay her a few times a year!
Friends_and_family Family
10/10
Exceptional
28 Nov 2025
Alicia
Immediately when we walked in, the aroma in the lobby was so clean smelling. Check in was quick and the front desk attendant was polite. The room was nice and clean. The bed was comfortable.
Leisure Partner
10/10
Exceptional
28 Nov 2025
Monileta
Clean room and amenities
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Michael
The staff was very nice & very efficient. Our room was clean, comfortable & quiet
Partner
6/10
Pleasant
22 Nov 2025
Kimberly
Staff was nice thought breakfast could have had more options and the ladybugs kept getting in my room
Self
10/10
Exceptional
22 Nov 2025
Charles
Seemed to be fresh but no healthy options! No fruit but apple both days!
Friends_and_family Family
10/10
Exceptional
20 Nov 2025
Jessica
Great Stay well recommended
Friends_and_family Family
10/10
Exceptional
15 Nov 2025
Sandy
The hotel smells clean and fresh when you walk in and throughout. The staff were very friendly, courteous, and helpful at check in and out. The room was spacious, very clean, quiet, and comfortable. Bathroom was very clean with plenty of towels. Breakfast was eggs, sausage, biscuits, gravy, yogurt, cereal, oatmeal(instant), pastries, etc. Breakfast was hot and delicious with a very friendly attendant. Parking lot is well lit and plenty. No road noise even though it is in town. Many restaurants close by. Perfect location to get to the stadium. I am completely over satisfied. I definitely recommend this place.
Friends_and_family Family
6/10
Pleasant
06 Nov 2025
Bruce A Deborah
Upon check in there was note at the front desk the pool & hot tub were down which was the reason for our choice to stay here! If you opened amenities tab it did say at the very bottom they were out of service! It should be stated on the face page not hidden at the end! We got into our room and there was no TV remote we moved furniture to look under and behind to only find out how long it had been since the room was properly cleaned! We ask the front desk for a remote and the only one they had would not work properly it wouldn’t turn the volume down or the TV off or change the channels properly we were told Sorry Just not acceptable
Partner
10/10
Exceptional
04 Nov 2025
Todd
Yes extremely clean

Attentive staff
Leisure
10/10
Exceptional
03 Nov 2025
Franklin
Nice place. We stay here whenever we come to Florence Al.

Nice location, great staff, fair price, clean rooms and a well kept.
Business_and_leisure
8/10
Excellent
25 Oct 2025
LaVonda
The room was clean but the bed was a bit uncomfortable. Loved the sofa bed it was very sturdy. The breakfast could use a little work. The coffee was horrible.
Leisure
10/10
Exceptional
15 Oct 2025
Mariano
I would stay here again😊
Leisure Family
10/10
Exceptional
13 Oct 2025
Robin
Room was comfortable. Plenty of shopping and restaurants nearby.
Leisure Partner
10/10
Exceptional
13 Oct 2025
Robin
Check in was easy. The room was big and comfortable. Very convenient to shopping and there's a big variety of restaurants nearby.
Leisure Partner
10/10
Exceptional
13 Oct 2025
Robert Schultz
Unfortunately we did not stay long enough for breakfast, but I’m sure it was good as at.
Although I experienced a minor snafu when we checked in ( what I reserved is not what we were given, and when we got the room I reserved we were charged more than I had expected)
That said, Janet on Day shift (and mgr. I would guess/hope) explained things VERY WELL and Helped me understand what probably went wrong.
She is certainly a Wonderful & Well versed Lady in the industry and is absolutely a credit to Comfort Inn !!!
Great stay good people, highly recommend this property for a night or several stays.
Thank You again Janet !
Leisure Friends
2/10
Poor
11 Oct 2025
Kester
Pool was out and wasn’t advertised, especially for the cost of the stay. Also, breakfast service was horrible as the attendant was more worried about taking several more breaks than getting more food for the guests. Atrocious hotel.
Friends_and_family Family
10/10
Exceptional
08 Oct 2025
Franklin
Good place.

Excellent staff.
Business_and_leisure Partner
8/10
Excellent
25 Sep 2025
Nora
Staff was very nice
Leisure
10/10
Exceptional
16 Sep 2025
Wilbert
Great experience
Friends_and_family Family
10/10
Exceptional
13 Sep 2025
Allison

Overnight Trip

The hotel was super clean. The staff was very friendly.
Friends_and_family Family
10/10
Exceptional
12 Sep 2025
Bridget
Had a great short stay. Breakfast could have been better. Overall I would stay again.
Friends_and_family Family
10/10
Exceptional
07 Sep 2025
Jill

Good hotel; great location

There was a very distinct smell on our floor in the hallway. (Our room smelled fine.) Other than that and the elevator not working to take us down to the ground floor when we left, our stay was perfect.
Friends_and_family Family
2/10
Poor
05 Sep 2025
Michael
I called the hotel before booking this property to ask if the hot tub was in working order and was told that it was. Checked in and it was out of order. I booked day of stay, so could not get a refund. I was highly disappointed
Leisure Family
8/10
Excellent
05 Sep 2025
CHRISTIE
The guys at the desk were very friendly and polite and the room was very clean. However, our room did not have a fresh smell. I was also disappointed that the pool was still out. It was out the last time we stayed also. The breakfast was good. I would stay again but I think the carpet in the room needs a good shampooing or something to make it smell better.
Leisure Partner
10/10
Exceptional
05 Sep 2025
Theresa
Clean room, friendly staff, and comfortable! Only thing was, the pool was closed due to repairs at the time of our stay.
Leisure Family
10/10
Exceptional
03 Sep 2025
Franklin
Nice place. I’ll be back!
Business_and_leisure Partner
10/10
Exceptional
02 Sep 2025
Ivan
Well taken care facility
8/10
Excellent
01 Sep 2025
Greg
Best area of Florence to stay.
Business Self
10/10
Exceptional
24 Aug 2025
Brian
Better than expected
Business
10/10
Exceptional
14 Aug 2025
James
Convenience and cleanliness
Leisure
10/10
Exceptional
03 Aug 2025
Sarah
Nice and clean
10/10
Exceptional
28 Jul 2025
Greg
Quick check in. Quiet around the property. Very clean room. The coffee maker didn't work but we had coffee downstairs.
Leisure Partner
10/10
Exceptional
26 Jul 2025
Sherrie H
Everything about the stay was excellent.
Leisure
6/10
Pleasant
26 Jul 2025
Samantha
Only complaint was room was hot and tv didn’t work
8/10
Excellent
22 Jul 2025
Amber
When checking in we found out that the pool was closed which is why we booked there in the first place.
Leisure Family
10/10
Exceptional
12 Jul 2025
Christianna
Great place. Great price. Very clean, quiet and comfortable.
6/10
Pleasant
12 Jul 2025
Todd

Pool closed

Everything was great except for the pool being closed in the middle of the summer. The only reason fur selection this hotel is because it offered a nice pool. But it was closed. My wife and I were on a no phone unwind weekend.
Partner
6/10
Pleasant
28 Jun 2025
Cheryl
There was a funny smell in the lobby and halls. The breakfast was ok. Nothing to brag about. Have better selections at other motels. The swimming pool was not open. Had to ask for extra towels and toilet paper.
Leisure Friends
6/10
Pleasant
09 Jun 2025
Barbara
I have always enjoyed my stays at comfort inn and suites. But this time I was disappointed that the pool was closed. The bathtub in my room was dirty! There were partial rolls of toilet tissue in the bathroom! There 3 ladies staying in the room and I had to go back down to the desk to request additional bathroom supplies
Friends_and_family Family
6/10
Pleasant
09 Jun 2025
Jay
Hotel is near a lot of restaurants and stores, but it's a typical Comfort Inn. Not the cleanest. Staff wasn't rude, but not overly friendly. It works if you just need a place to sleep.
10/10
Exceptional
29 May 2025
Monica
Rooms were clean and personal was very polite and friendly. The only downside the pool was closed but when we made our reservation we knew about this. I'm pretty sure when they are done with the renovations on the pool area will make it 10 times better
Leisure Family_with_children
4/10
Poor
26 May 2025
Stanley
Bedbugs and an indoor pool that I was told had been closed for five years. Otherwise clean and quiet.
Leisure Family
10/10
Exceptional
11 May 2025
Dianna L
Clean,staff friendly
Leisure
10/10
Exceptional
04 May 2025
Rebecca
Large, very clean rooms. Very nice hotel.
6/10
Pleasant
30 Apr 2025
Verified traveler

My overall stay

The room we resided in for 2 nights is not worth the price. There were multiple minor issues that have accumulated over time during our stay. First thing is the mini fridge. Our fridge that was provided for us in the room was not getting anything cold, even after the setting changes, which spoiled most of our foods we planned to eat. Then it was the “complementary” food. In my opinion, the food there is not worth eating, better off at a different establishment. Then it was the pool, which was falsely advertised on the site we booked on. The pool was closed permanently which defeated the purpose of putting up false descriptions. Lastly was the elevator. There is only one working elevator, which is not efficient at all. It has cost many individuals to be late to their duties because of the lack of elevators which the company provides. Overall this hotel is not worth the price, especially for longer stays, and it is better off paying an extra 100 bucks for better overall service.
Friends_and_family Family
10/10
Exceptional
27 Apr 2025
Verified traveler

Will stay here again!

Hotel was very clean. Comfortable beds and a good breakfast variety.
Friends_and_family Family
6/10
Pleasant
01 Apr 2025
yvonne
When we checked in, I guess I was down for two nights and when I got there, I told them it was only going to be one night so I was told I had to talk to someone in regards to that so hopefully you can fix whatever went wrong. I will check my credit card later so everything can go through And hopefully I would have some type of communication from you to let me know what’s going on with that transaction thank you
Family
8/10
Excellent
01 Apr 2025
Monica
Nothing unique
Leisure Partner
10/10
Exceptional
31 Mar 2025
Justine
It was great
Leisure
8/10
Excellent
25 Mar 2025
Verified traveler
Door lock didn’t work on arrival, but was fixed the next morning.
Everyone very friendly, but had to ask for TP twice, cups once.
Partner
10/10
Exceptional
24 Mar 2025
Janien
Everything was clean, the staff pleasant and the location convenient to everything we wanted to do. The room and bathroom were both comfortable and spacious. Even though the hotel is not far from a busy street, our room was quiet. The breakfast buffet was fine with eggs, meat, biscuits, cereal and pastries. We would absolutely stay there again.
Leisure Partner
8/10
Excellent
24 Mar 2025
Rebecca
Front desk person didn't seem to care whether we were there or not. No smile, just indifferent.
Friends_and_family Family

Location & surroundings

Comfort Suites Florence Shoals Area
140 Matthew Paul Court, Florence, United States

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Comfort Suites Florence Shoals Area

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