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Residence Inn Florence

Florence - AL · United States

1000 Sweetwater AveView location

9.2/10Excellent381 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition9.2/109.2
Location9.2/109.2
Neighborhood9.0/109.0
Quality8.0/108.0
Value9.0/109.0
Amenities9.2/109.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Florence

Enjoy recreational amenities such as an outdoor pool and a fitness center. Grab a bite at the snack bar/deli, and mingle with other guests at the daily complimentary reception. A complimentary continental breakfast is included.

Featured amenities include complimentary wired and wireless internet access, a business center, and complimentary newspapers in the lobby. Free self-parking is available onsite. The 110 air-conditioned rooms offer kitchens with refrigerators and stovetops, pillowtop beds, 32-inch Smart TVs with cable programming, desks, and separate sitting areas. Housekeeping is provided daily.

Distances are displayed to the nearest 0. 1 mile and kilometer: Regency Square Mall - 2 km / 1. 2 mi; Deibert Park - 2 km / 1. 2 mi. This Residence Inn provides comfortable long-stay accommodations.

Read more about this hotelShow less

With a stay at Residence Inn Florence Marriott in Florence (East Florence), you'll be within a 5-minute drive of Regency Square Mall and Children's Museum of the Shoals. This hotel is 1.6 mi (2.5 km) from Deibert Park and 1.9 mi (3 km) from Tennessee River.

Make yourself at home in one of the 110 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 32-cm Smart televisions with cable programming provide entertainment.

Conveniences include desks and separate sitting areas, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7 AM to 10:00 PM.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 111 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Regency Square Mall 2 km / 1.2 mi
Deibert Park 2 km / 1.2 mi
Children's Museum of the Shoals 2.6 km / 1.6 mi
North Alabama Medical Center 2.8 km / 1.8 mi
Tennessee River 3 km / 1.9 mi
Tom Braly Stadium 3.3 km / 2 mi
Veterans Memorial Museum 3.5 km / 2.2 mi
River Heritage Park 3.7 km / 2.3 mi
Shoals Conference Center 3.7 km / 2.3 mi
Pickwick Lake 3.7 km / 2.3 mi
Larimore Home 3.8 km / 2.4 mi
Wilson Lake 4 km / 2.5 mi
University of North Alabama 4.2 km / 2.6 mi
Pope's Tavern Museum 4.3 km / 2.6 mi
Kennedy-Douglass Center for the Arts 4.3 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 110
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Laundry service
Show 27 more facilities & services
  • Babysitting service
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Bar
  • Poolside snack barExtra charge
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Game room
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Florence

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Florence

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Florence

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Florence

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Florence

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 46 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Dishwasher
    • Cable TV
    • Desk
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    Show all 15 amenities
    • Kitchen
    • Internet access
    • TV
    • Hairdryer
    • Shower: 20
    • Bathroom: 10
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Florence

    STUDIO KING SIZE BED

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Dishwasher
    • Cable TV
    • Desk
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • TV
    • Hairdryer
    • Shower: 20
    • Bathroom: 10
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 42 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable16 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Kitchen
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    Show all 15 amenities
    • Microwave
    • Fridge
    • Bathroom: 10
    • Shower: 20
    • Hairdryer
    • TV
    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Florence

    SUITE KING BED ONE BEDROOM

    Room photos

    16 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Kitchen
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Bathroom: 10
    • Shower: 20
    • Hairdryer
    • TV
    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 68 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable8 photos

    Room overview

    Smoking room
    Room size
    68 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Hairdryer
    • Shower: 20
    • Bathroom: 10
    • Dishwasher
    • Cable TV
    • Desk
    • Individually adjustable air conditioning
    Show all 15 amenities
    • Housekeeping
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Florence

    SUITE TWO DOUBLE BEDS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    68 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • TV
    • Hairdryer
    • Shower: 20
    • Bathroom: 10
    • Dishwasher
    • Cable TV
    • Desk
    • Individually adjustable air conditioning
    • Housekeeping
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Florence

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Florence

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Florence

9.2
Excellent
381 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.2 /10
Location
9.2 /10
Neighborhood
9.0 /10
Quality
8.0 /10
Value
9.0 /10
Amenities
9.2 /10
100 reviews shown
8/10
Excellent
20 Jul 2026
Randall
Clean, good breakfast
Partner
10/10
Exceptional
01 Jul 2026
woodrow
Nice hotel rooms where cool had everything you needed
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
Billy Carllene
The room was ideal. Comfy. Facility was well maintained. Parking lot clean. The location was within 5 minutes of the wedding. Do I need to say perfect. The breakfast was above and beyond.
Partner
10/10
Exceptional
22 Jun 2026
matelita
All was good. The night shift manager brought us warm towels and blankets as we requested. Thank you again
Family
10/10
Exceptional
20 Jun 2026
tammy
Very clean, staff was very friendly and helpful, pool was clean.
Family
10/10
Exceptional
19 Jun 2026
Tony
Room was good and so was breakfast.
Partner
10/10
Exceptional
17 Jun 2026
Robert
I always stay here when I visit and each time, its in good condition and the staff is nice.
Business
10/10
Exceptional
27 May 2026
Bertha
The room was very large! Plenty room for family. The pool was beautiful. Also you can enjoy sitting around the firepit, there is an exercise room and also basketball area. Breakfast was excellent...It is large, alot of choices!!
Pet
10/10
Exceptional
26 May 2026
Shawn
Amazing staff. Breakfast bar was well stocked with an assortment of items
Friends_and_family Family
10/10
Exceptional
25 May 2026
LaCuria
We stay here everything we are in Florence Al., but this time there was a heavy smell of cigarette smoke on the 1st floor. That will make me
second guess my stay, the next time I’m in Florence.
8/10
Excellent
24 May 2026
Kelly
Clean. Easy access
Partner
8/10
Excellent
22 May 2026
Eric
The staff is very helpful but the couch beds need to be upgraded with more comfortable mattresses
Family
10/10
Exceptional
21 May 2026
Bertha
This is the 1st time I have stayed here. It has been perfect! Check In was fast and very welcoming. The staff is friendly and very helpful. I was very surprised at how big and layed out the suite is!! Very clean. There is a lot of activities....swimming pool, large fire pit, exercise room and basketball area!! Of course along with comforts of home is a large fresh breakfast!! Thank ya'll for a relaxing week!!
Pet
10/10
Exceptional
12 May 2026
Dan
All was good
Friends_and_family Family
10/10
Exceptional
11 May 2026
Aaron
Nice private room and friendly staff
Pet
10/10
Exceptional
10 May 2026
Marco
By far one of the best rooms I have booked, ESPECIALLY for the price. staff was friendly and helpful, breakfast was great, my kids are picky and they enjoyed it!
Family_with_children
8/10
Excellent
09 May 2026
Cindy
Nice place to stay. Loved the size of room.
8/10
Excellent
02 May 2026
Toy
The hotel is a well equipped and maintained facility in a small town. Staff members are friendly and efficient. I don't like the Marriott set up with only part of the bath area being private ( doesn't allow for one to arise and not disturb traveling partner).
Partner
8/10
Excellent
03 Apr 2026
Charelle
Yes
10/10
Exceptional
26 Mar 2026
Charlotte
Room was clean and parking was plentiful.
8/10
Excellent
20 Mar 2026
William
Yes
Family_with_children
10/10
Exceptional
10 Mar 2026
Christy
Nice hotel
Friends
2/10
Poor
27 Jan 2026
Mark and Michelle
I am expect someone to contact me from the expedia regarding a horrible visit that we had a residence Inn. We paid for seven days and only stayed there three that touch those wrong. There were rats and gasoline smell for days due to an outside event on their parking lot. I expect somebody respond to me as I've been waiting for eight hours now
6/10
Pleasant
18 Dec 2025
Auria
One of the blankets had a brownish pink stain like fresh make up. There was pubic hair in the shower on thr flpor and wall with a used soap on the soap dish with a pubic hair right next to it. Stains on the couch. Breakfast was horrible. Bacon was very over cooked too dust when you bit it. Not the regular menu for breakfast just weird stuff.
Leisure Self
10/10
Exceptional
28 Nov 2025
Trevis
The room was great!
8/10
Excellent
19 Nov 2025
Christine
Yes breakfast was fresh.
Partner
8/10
Excellent
16 Nov 2025
John
Only problem was we heard a fight in the hallway in middle of the night
Leisure
10/10
Exceptional
26 Oct 2025
Melissa
The atmosphere was great. The rooms fantastic and the staff wonderful and attentive to our needs. Will definitely stay again.
Friends_and_family Friends
10/10
Exceptional
09 Oct 2025
Connie H.
Everything was very clean. All the staff was helpful and friendly.
Leisure Partner
10/10
Exceptional
28 Sep 2025
Lana
This property exceeded all expectations. Check in was easy. Staff was Super nice and helpful. Rooms are very clean and updated. The free breakfast was fantastic and the lady preparing was a sweetheart. We will definitely stay here again in the future.
Leisure Partner
10/10
Exceptional
16 Aug 2025
Malinda
Pool, grill, Laundry. Staff was amazing.
Business Family_with_children
10/10
Exceptional
04 Aug 2025
daniel

Highly recommend

This place is wonderful!
Self
8/10
Excellent
25 Jul 2025
John

Check in

We checked in about 11 pm, and there were no carts available. We had to make three trips carrying our luggage upstairs
Partner
10/10
Exceptional
04 Jun 2025
Wendy
The staff was so nice and the rooms were so nice and clean
Leisure Family_with_children
10/10
Exceptional
26 May 2025
Tiffany
The staff was nice and the property met the expectation. Housekeeping could perhaps use more staff. We had some snafus.
Leisure
8/10
Excellent
25 May 2025
Tina
Enjoyed my stay and will be back 😁
10/10
Exceptional
12 May 2025
Anna
Great quiet place to getaway from everything. So quiet and comfortable
Self
10/10
Exceptional
17 Apr 2025
Stephanie
Very nice.
Leisure Family
10/10
Exceptional
11 Apr 2025
Foy

Excellent all the way

Hotel staff were effective, efficient and friendly. They made our stay so very enjoyable.
Friends_and_family Friends
10/10
Exceptional
21 Mar 2025
Robert
Second time staying. Room was in good condition. Will stay again.
Business
8/10
Excellent
15 Dec 2024
Shirlee
liked the comfortable lobby/breakfast area
liked Mallory, front desk
Leisure Family
10/10
Exceptional
14 Nov 2024
Robert

November stay in Florence

First time staying at hotel, nice stay and will consider staying again.
Business
8/10
Excellent
29 Oct 2024
Drew
Meh
10/10
Exceptional
18 Oct 2024
Frank

Great!

Great!
Business
10/10
Exceptional
18 Oct 2024
Frank

Great!

Great!
Business
10/10
Exceptional
18 Oct 2024
Frank

Great!

Great!
Business
8/10
Excellent
01 Oct 2024
Rhonda
Nice clean room, it is on a main road but it is pretty quiet. Close to many things to do.
Leisure Family
10/10
Exceptional
13 Sep 2024
Stephen
Staff was very friendly and helpful. Building was clean and well kept. Their hot breakfast was great. Highly recommended
Self
10/10
Exceptional
18 Aug 2024
Keith

Stay at this hotel

Every time I visit Florence, I stay at this hotel and they haven’t let me down yet. Check in is always quick and easy. The continental breakfast is good and the hotel is close to everywhere I need to go.
Friends_and_family Family
6/10
Pleasant
09 Aug 2024
Chris
We paid nearly $300 for a room here for one night. It was subpar and not that nice. The sofa bed mattress was disgusting, so my son chose to sleep on the couch itself instead. The pillows were so squishy they went flat as soon as you laid your head on them. I felt like I slept on a rock. We could have had the same experience for less than half the price.
Business Family
10/10
Exceptional
02 Aug 2024
Faranshino
Very clean
Leisure Partner
10/10
Exceptional
20 Jul 2024
Faranshino
Loved my stay here will be staying again
Leisure Family
10/10
Exceptional
30 Jun 2024
dawn

Nice Room!

We really enjoyed our 4 night stay. The staff were very helpful and friendly, little issues resolved right away. The full kitchen and gas grill were wonderful, did not have to eat out at all. The breakfast was excellent, better than most in my opinion. Disappointed that they no longer have coffee in the lobby, it was stopped because of covid but covid is over so it would be nice to bring back again! We will definitely stay here again!
Partner
10/10
Exceptional
15 Apr 2024
Angie
We had a great time and enjoyed the breakfast. We were there for a fishing tournament and found the room very comfortable and the staff was really helpful answering our questions since we were not from the area.
Leisure Family
8/10
Excellent
08 Apr 2024
Mollie
This trip was our third to Florence sine October. The first time, we stayed somewhere that was quiet, but it was old and dirty. The second time, we stayed somewhere downtown that was entirely too loud. So, like Goldilocks, this one was just right.

We had a good stay. The young man who checked us in on Friday allowed us to change rooms when we realized our room was next to a busy road.

We were always greeted, and we had great service.

The people in the room above ours may have been auditioning for WWE (not the hotel's fault), and we had a barking dark in the room across from ours, which were the only drawbacks.

Overall, this hotel is great, and we will stay here again.
8/10
Excellent
03 Apr 2024
Verified traveler
Overall a good stay. I stayed for 5 nights and it was quiet. Good customer service. On the 3rd night I experienced a couple of lady bugs in the room, it could be because I left the window open while I went out but it was raining so I’m not sure.
Business
8/10
Excellent
25 Feb 2024
Jianyong
It was great except one of the light bulls didn’t work, the one over washing area.
8/10
Excellent
07 Jan 2024
Christen
The property is very well kept and clean. The environment did not have that stuffy scent which was good.
Leisure Family
8/10
Excellent
31 Dec 2023
juan
This Residence Inn is in the lowest quality of what we do remember from hotel of the brand. Towels are better than Hilton's -that's always-; the team is very good; the property needs updates, better cleaning -there were bugs and were promptly controlled.This one is more basic than any other Residence Inn we have visited
8/10
Excellent
14 Oct 2023
Robert
I will give Residence Inn at Florence a good property rating.
The building shows some wear but the property is well maintained.
The 1BR suite was spacious and reasonably clean. The bathtub had a lot of wear on the coating, but the shower functioned well.
Leisure Partner
10/10
Exceptional
27 Sep 2023
Angel
nice
10/10
Exceptional
22 Sep 2023
Derwin
Location
Leisure
10/10
Exceptional
11 Sep 2023
Mark
Nice hotel
8/10
Excellent
03 Jul 2023
Carl
Nice spacious rooms
10/10
Exceptional
26 Jun 2023
Amanda
Room was very nice. Awesome amenities. Staff was friendly.
Partner
10/10
Exceptional
04 Jun 2023
W Landon

Great place to stay

Best customer service ever. Great place to stay and I highly recommend.
Friends_and_family Family
2/10
Poor
03 May 2023
francisco
This Marriot hotel is not like other Marriots, there is no housekeeping service until you request it, and also the rooms are completely dirty and smell like an abandoned old house, the oven, and the fridge were dirty too. I also found hair from the previous guests in the shower. honestly, it is not what I was expecting.
Business_and_leisure Family
10/10
Exceptional
03 Apr 2023
Jacquatta
I enjoyed my stay.
Leisure Partner
2/10
Poor
03 Apr 2023
Angela

DON’T STAY HERE

I booked through Hotels.com, but I arrived around 2:05PM on April 1st. Upon arriving, the front desk person (with blonde and black 2 toned hair was working) I had just arrived from a 3 hour drive and I asked if we could get an early check in. She went to the computer to check and told me that she wasn’t able to do it, because our room wasn’t ready. I then asked if we could get a late check out, she quickly said yes. She said “you can have until 2 or 3 PM.” I thanked her and then went to shop until 3 PM, for our check in time. Upon returning, the same front desk employee recognized me and asked if I wanted to used the card that I have on file and I told no. I prepaid using Hotels.com. She said “oh I see it here.” Then she made keys and told me that my room was located on the 1st floor and that breakfast started at 7AM and to let them know if we needed anything. Everything was fine the 1st day. The next day, we were laying down think that we had a late check out but wanted to make sure, because the girl at the front desk never did ask for my drivers license or anything, so I called to confirm late check out. Tiffany answered the phone. I told Tiffany that I was calling from room 102 to confirm that we had a late check out. Tiffany said that she didn’t see a late check out for us. I told her that the young lady who had checked us in said that we could have a late check out until 2 or 3. Tiffany said “well if that’s what she told you, then that’s what you do.” I thanked her and h
Friends_and_family Family
10/10
Exceptional
13 Mar 2023
Heather
The stay was good. My daughter and I stayed there because she had some things going on at UNA. Everything was clean. The room was nice. The breakfast was good. Friendly staff. We would defiantly stay again.
Friends_and_family Family
8/10
Excellent
05 Mar 2023
Jeffery
The room was awesome and the property was located close enough to downtown to make it a short drive.
Leisure Partner
6/10
Pleasant
12 Feb 2023
Elizabeth
The accommodations were good, but the staff, particularly one lady at the front desk, was super disinterested in excellent service
Friends_and_family Family
4/10
Poor
06 Dec 2022
Paul
Unaware pets were allowed. Had a barking dog across the hallway.
Leisure Partner
10/10
Exceptional
20 Nov 2022
Calvin

Love love love

Love the stay
Friends_and_family Family
2/10
Poor
09 Oct 2022
Dale R
The food service guy, Paul Moon, was professional and customer service oriented.
Business Self
10/10
Exceptional
05 Sep 2022
Tina
NA
Business Friends
6/10
Pleasant
27 Jun 2022
Heather

Would not stay here again

When we checked in, they gave us a dirty room. The second room they gave us had dirty towels on the closet floor. We were there for a high school fishing tournament and the parking was not so great for boats. We blocked off our spaces with orange cones and the staff put up signs stating we could not block spaces. They apparently don't know how hard it is to back a boat in-between two vehicles. Breakfast was good.
Friends_and_family Family
10/10
Exceptional
12 Jun 2022
Audrey
Staff was friendly and helpful. This was conveniently located for us!
Leisure Family
8/10
Excellent
23 May 2022
Emily
It was clean but tile was falling off in the bathroom. There was no bodywash or shampoo/conditioner.
Leisure Partner
10/10
Exceptional
26 Apr 2022
Ernest
great spot to land for 4 days. No negatives.
4/10
Poor
14 Nov 2021
Rayce
The property was not very quiet. We were awakened many times in the night by other guests.
Leisure Friends
10/10
Exceptional
14 Nov 2021
Karen
The staff were exceptional including housekeeping, breakfast staff and maintenance.
Harley was most helpful with our needs!
Only thing I could add would be more eco friendly items like the shampoos and soaps also recycling the plastic bottles.
Leisure Family
10/10
Exceptional
26 Oct 2021
Matthew
I don’t
10/10
Exceptional
05 Sep 2021
Alberta
All was very nice, no dislike at all
Leisure Family
10/10
Exceptional
31 Aug 2021
Sean

Excellent stay

I’ve stayed here several times and I always enjoy it here. The rooms are better than anywhere else I’ve stayed.
Partner
4/10
Poor
08 Aug 2021
Verified traveler
I did not feel as though the property was as clean as it should have been. Staff was also unhelpful and not friendly. I requested one type of room and was placed in a handicap accessible room.
Leisure Self
6/10
Pleasant
22 May 2021
Verified traveler
Residence Inn by Marriott usually very clean.
This one was not.
Room was not fully stocked like the others.
Missing quite a few things.
Leisure Partner
10/10
Exceptional
23 Apr 2021
Verified traveler
Very nice place to stay!
Leisure Family
8/10
Excellent
14 Apr 2021
Helen

Best hotel I have been in.

I got a wonderful room way better than I could have imagined. Very comfortable and clean. The pool was out of service and I was not able to connect to the wifi with my gaming system.Everything else was great. I highly recomend staying here. Best hotel I've been in.
Friends_and_family Family
10/10
Exceptional
05 Apr 2021
Verified traveler
I liked the basketball goal & pool. I didn’t like the way to come in was a lil crowded
Friends_and_family Family
10/10
Exceptional
01 Apr 2021
Verified traveler
I appreciate the consistency of service and accommodations at Residence Inns. That’s a hard thing to achieve.
Leisure
10/10
Exceptional
29 Mar 2021
Verified traveler
The room was spacious and clean. The bed was fairly comfortable. I loved the location of the hotel. It was very close to the mall, restaurants, shopping, and the theater.
Leisure Family
10/10
Exceptional
19 Mar 2021
Verified traveler
It felt like home and the rooms were together for the family
Business_and_leisure Family_with_children
10/10
Exceptional
21 Feb 2021
Beckye

Shelter during a storm!

We were there for 4 days during an ice storm and the staff did as much as they could to make us comfortable. The living space and kitchenette was a godsend!
Partner
10/10
Exceptional
26 Oct 2020
Randy and Kelly W.

Florence Visit

Nice accommodations, clean, great service
10/10
Exceptional
30 Aug 2020
Jennifer
It was great
Partner
8/10
Excellent
24 Aug 2020
Lee Anne
Very good stay for short weekend in town! Friendly and courteous staff!
Partner
10/10
Exceptional
19 Aug 2020
Verified traveler

Great Hotel...

I highly recommend this hotel. One of the cleanest hotels in the Florence area.
Self
10/10
Exceptional
15 Aug 2020
Earl
The lady at the front desk was very professional.The best I have seen in a long time.The room was amazing.The food to go was good.I called my wife and I told her any time we are in the Florence area we should stay at this hotel.Earl
Business Self
10/10
Exceptional
14 Aug 2020
Rachael
Very clean. Impressed with the room and amenities
Leisure Partner

Location & surroundings

Residence Inn Florence
1000 Sweetwater Ave, Florence, United States

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Residence Inn Florence

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