Ameraview Inn And Suites

10/10

Exceptional

28 Jan 2026

Angie

Very nice

Leisure Partner

4/10

Poor

11 Jan 2026

Luis

Bathrooms not clean

Leisure Family

10/10

Exceptional

02 Jan 2026

Philip

Good experience. Helpful, considerate staff.

10/10

Exceptional

01 Jan 2026

Alexander

Superó mis expectativas. Habitación cómoda, limpia y conveniente. Ubicación perfecta. Áreas comunes limpias y ordenadas. Todo estuvo bien!

Family

10/10

Exceptional

29 Dec 2025

Diana

La amabilidad del staff en recepción

Leisure Family

6/10

Pleasant

28 Dec 2025

Darlene

The room was clean and the bed was very comfortable. The room was very basic and the bathroom looked like it has been updated but not by a pro. The Ice machine was broke, but the front desk person had ice on hand. The room had a coffee pot, microwave and fridge, but I iron, which I needed. The TV picture was blurry and it was hard to follow the guide. All in all it was just a room nothing special, but when on vacation you don't play to spend a lot of time in it.

Partner

6/10

Pleasant

27 Dec 2025

Jeffrey

Room needed some repairs..TV didn't work..shower area needs attention

Leisure Partner

10/10

Exceptional

27 Dec 2025

Stanley

Easy check in, location is perfect for walking into town, room is confortable and great.

Friends_and_family Family

8/10

Excellent

23 Dec 2025

Sevyn

I was nervous because of other reviews but it was fine for us. The blanket is thin so may want to bring another. Also bring your own toilet paper. The room was decent, however the bathroom needed work. It was within walking distance to what we wanted to see.

6/10

Pleasant

21 Dec 2025

william

old hotel. shower dirty and mold. Floors are in bad shape.

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Elliott

Got engaged this weekend. Room and staff were great.

Leisure Partner

4/10

Poor

17 Dec 2025

Kristina

The door handles did not operate properly. We had to switch rooms because we could not get our door to shut after fighting to get it open to begin with. We were told the owner was aware but just hasnt taken the time to fix them. Second room worked a bit better but not the best. We had to get our card key reset each day because it would no longer work.Our tub did not drain. Nothing like standing in everyone's dirty water to shower. The continental breakfast was a choice of cheap nasty packaged danishes or waffles. It was located in a lobby which was not very clean.

2/10

Poor

15 Dec 2025

Iain

The room was not fit for rental absolutely disgusting. There was discharge in the toilet, Holes in the black out screen that let in light everywhere. The comforter was warn thin and stained. As were the under sheets and pillow cases. They graciously gave me clean ones but alas they were just as stained and thin. We drove to the Walmart in Cleaveland ga and bought sheet sets and a new comfortor and camping chairs as the chair inside looked as if someone brought it in from an alley. Service was great. Place abhorrent.

Leisure Partner

8/10

Excellent

14 Dec 2025

Deanna

Great stay!

Leisure Family

4/10

Poor

14 Dec 2025

Ramesh

Room and Toilet were not clean. Room lamps were broken. Tub was dirty. Room floor were noisy. Access card were not working oftentimes. Breakfast was not good. Overall condition of the room was dirty and not maintained.

2/10

Poor

14 Dec 2025

suzette

The hotel staff was very helpful when we needed assistance. That was about the only good thing about this day. The hotel is not very well maintained, there were several items broken in the bathroom and the bathtub had several chips in the porcelain. It was also very difficult to get in and out of the room because of the door not operating properly. The refrigerator/freezer was frozen and we were not able to use the freezer. The air condition did not maintain a comfortable setting.

Friends_and_family Family

4/10

Poor

05 Dec 2025

Eivette

Rooms were clean enough. We've stayed here before but never got the 1st floor. Our rooms were very noisy from the 2nd floor. Requested a room change. Cops were called for a domestic disturbance.

Friends_and_family Family

8/10

Excellent

27 Nov 2025

Gary

The room was clean. The in room amenities were nice. It is a small, family run motel that is good for the price. The free breakfast is limited and it lies on the main streetand can be noisy at times.

Leisure Self

6/10

Pleasant

09 Nov 2025

Jennifer

The staff was amazing. Very welcoming. The room, unfortunately, was dirty. The bathroom tub was moldy and very low water pressure. They was a zippered matress cover, which was nice. Perfect location!!

Leisure Family

4/10

Poor

08 Nov 2025

Shelly M

Bathrooms were a little outdated and it was too noisy

Leisure Partner

8/10

Excellent

07 Nov 2025

Jose

Just spent 1 night here. Good place for the price and location!

Leisure Partner

8/10

Excellent

28 Oct 2025

stacy

Heater was working great. Room was clean and in good condition. Bathroom was clean and lots of towels. Check in and out were easy and quick and staff was friendly. Close to attractions and Festhalle, great spot. Lots of parking space. Awesome TV and a ton of services and channels. Would recommend and will stay again!

Partner

8/10

Excellent

28 Oct 2025

troy

Breakfast was very limited a little dirty.But the price was cheap.So I can't complain too much.I knew I was getting myself into

2/10

Poor

27 Oct 2025

Dustin

You get what you pay for is what i thought when we arrived..... Very run down and smelly......shower drain backs up quickly......carpet sticky.......patch panels in the ceiling.....roaches......

Partner

10/10

Exceptional

26 Oct 2025

Justin

Room was great

4/10

Poor

25 Oct 2025

Tim

AC constantly made a irritating noise

Business Self

10/10

Exceptional

23 Oct 2025

Alex

I am basing my feedback on value and location. I did not eat breakfast at the hotel the breakfast area only had a few tables but it was available. My room had not been updated and was not as nice as the 2 rooms which I stayed in twice last year but the location was great. There are several newer hotels in close proximity for those who need new.

Self

10/10

Exceptional

17 Oct 2025

Alex

I have not tried the breakfast.

Self

2/10

Poor

07 Oct 2025

Michael

Do not believe any positive reviews.

Simply put, this place is disgusting.
Not just dirty. Not just rundown. Not just outdated. I would perfectly be fine with any of that. I don't need white glove service or top tier amenities. But this place is putrid.
And it is grossly misrepresented here on hotels.com.

I stayed exactly 15 minutes before packing up and leaving.

And I've been fighting with this website ever since for a refund.

For starters, the hotel looks completely abandoned. So much so that you'll think you're in the wrong place.
My non-smoking room reeked of cigarettes. Not a faint tobacco smell. People were absolutely smoking in there. Probably for years. None of the lights worked. The door frame and molding were pulled away from the wall. Everything was filthy and the sheets were covered in brown stains. Read that again....the sheets were covered in brown stains.
Check other more reliable sources (Google reviews) for a more accurate representation. The reviews here are not just phony, they are ridiculous. Do not stay at this motel.

Self

10/10

Exceptional

06 Oct 2025

Paula

The bed was very firm and would suggest you bring your own pillows. Room was good for the cost.

Leisure Partner

6/10

Pleasant

02 Oct 2025

PILAR

The staff was very friendly and helpful. The room was clean but it smelled musty. We actually left before breakfast.

Partner

6/10

Pleasant

13 Sep 2025

Beverly

Staff nice. Room seemed adequate but had a musty smell.

Leisure Self

10/10

Exceptional

12 Sep 2025

Danielle

It is a nice hotel and it is walkable to go to the store and go to any nice restaurants.

Leisure

6/10

Pleasant

07 Sep 2025

James

Opening weekend at Helen 2025 Oktoberfest

Hmmmmm. A towel and a sock in one of the drawers. Interior front door lock wouldn't lock (Rm 214). Pot smokers underneath or next door. Pool hasn't been opened this year at all (according to staff).
Short distance to the festhalle and downtown shops which are easily walkable.
You're going to get what you paid for here. Room is cheap and really need to be updated

Partner

10/10

Exceptional

01 Sep 2025

Randall

I liked everything about the property

Leisure Partner

8/10

Excellent

01 Sep 2025

William

Location was great for my needs.

10/10

Exceptional

30 Aug 2025

Deborah

Management staff- so very nice and helpful!
Room was clean and bed comfy! Very few choices due to limitation of stations but of course that is no fault of on-site management.
Overall a very pleasant stay with the best part being the staff!

Business_and_leisure Family

8/10

Excellent

29 Aug 2025

Lorraine

Great location at a great price. Everything was within walking distance. The lady at the front desk was very nice during check in. Clean and comfortable.

Leisure Self

8/10

Excellent

23 Aug 2025

Edward

We had some difficulties figuring out how to get the TV set up so we could watch it, and also we had to figure out how to get the channel listing to show.

We feel that this is something we should not have had to figure out. It should have already been set up so we could watch TV right away.

Leisure

10/10

Exceptional

12 Aug 2025

Verified traveler

The room was good. Smaller than I expected. Some of the carpeting that runs up the wall was falling down. But other than that it was clean

Partner

10/10

Exceptional

09 Aug 2025

Thomas

Great location, walking distance to dining and entertainment.

Leisure Self

4/10

Poor

09 Aug 2025

Daniel

This hotel allows long term rentals and the owners live on property. There was a fight and police had to be called to escort a couple of people off the property. I was told by other locals it wasn’t uncommon. However. The bed was clean. I did a bed bug check and it came back clean. So it served my needs for one night stay. Although the outside of the building needs work. The room was clean. Just a little outdated and run down.

Leisure

8/10

Excellent

07 Aug 2025

Tracy

Room was clean, area around the hotel needs to be cleaned up-lots of trash in the parking lot. Very convenient to local stuff and great deal for the money spent.

Leisure Partner

8/10

Excellent

02 Aug 2025

Amanda

It was ok it's close to town and Expedia got it cheap but the pool is out of order a d there's some garbage and debre around the back over allmitneas cozy comfortable and close to everything

2/10

Poor

27 Jul 2025

Barbara

The pool was not open and the rooms were dirty

Leisure Family

6/10

Pleasant

27 Jul 2025

Kimberly

The room smelled heavily of cigarette smoke. No clean towels on 2nd day.

Leisure Partner

10/10

Exceptional

23 Jul 2025

Edward

Great place to stay. Don’t expect luxuries. It’s clean and looks much better once you get in your room. The outside could use some work. The ladies working there are very nice.

Leisure Self

8/10

Excellent

23 Jul 2025

Edward

It’s a nice clean place. Could definitely use a face lift outside. The room was clean and served its purpose. Would definitely stay here again and recommend. The price is great and it was not a bad stay. The ladies at the front desk were very friendly.

Leisure Self

2/10

Poor

15 Jul 2025

Jacqueline

Skip

Dirty and rundown. The ladies at the desk were nice.

4/10

Poor

08 Jul 2025

Melissa

We arrived on a Thursday at 3 am and the check in was easy, we went to room and it was mostly clean but had a horrible musky or moldy smell. I had to go get fabrize and run the ac cold and constantly ti keep the smell away. The shower had other people's hair in it. Towels were very thin. The next day they came in to clean but did not make the bed or clean shower, only replaced towels and took trash out. On sat they never came in the room to clean, no trash taken out and no clean towels i called when we got back to our room and got told they were still working and they had a lot of rooms to clean. I specifically asked for the trash to be taken out and dirty towels replaced. No one came. On sunday before we left for the day i spoke to house keeper and asked for trash and dirty towels to be removed. They handed me clean towels. When we returned around 4 pm still no one had come to clean, take out trash or get dirty towels out. I called and they said they would send someone over. They came in and took trash and dirty towels but nothing else was cleaned. The people working the lobby were nice, the location was convenient but i will not stay again due to house keeping and smell.

Partner

4/10

Poor

09 Jun 2025

Jimmy

No working ice machine on property. Was told it works sometimes by manager. No ashtrays for smoking room. Room was dusty and had gnats flying around. Was told there was nothing they could do. Ac worked great is about the only positive part of our stay.

Leisure Partner

6/10

Pleasant

26 May 2025

Vincent

The staff was super friendly. The properties location was very convenient. We stayed two nights. The first night the room we had there was cigarette burns in the comforter. The room smelled extremely musty. You can hear every step the upstairs guest makes, and apparently the group was insomniacs because when I say all night and into the morning they never stopped pacing back and forth. Then for the best part, we got in the shower and were getting leaked on from the bathroom above. The ceiling started bulging in from all the water. We showed the lady in the office and they offered us a different room for the second night. They swapped our room when it became available that evening. When I say totally different room and experience I mean it. Clean comfortable and this review would have been totally different if we had stayed in this room first. The owner needs to fix and update this property, and then I would say this is the go to place. The staff was very apologetic and nice though.

Leisure Partner

4/10

Poor

19 May 2025

Brendon

I booked the hotel based on the pictures online. It didn't look like the pictures. The place is run down. I had to change rooms 3 times until I found one that was acceptable. The first room smelled of cigarettes, the next room wouldn't lock, and the third room smelled like a sewer, but it went away after running the water. All the rooms smelled musty, the shower was gross. The only good thing about this place was the location and the friendly staff, whom I had to talk to several times to address issues.

Leisure Pet

6/10

Pleasant

19 May 2025

Anthony

Review

Stay started off kind of rough. Original room that was given to me reeked of cigarette smoke. It was supposedly a non-smoking room, I don’t necessarily know how this was missed by the cleaning service. However the customer service was great, the woman working at the front desk was able to find me a different room very quickly.


Cleanliness was the other issue, the shower wasn’t exactly “clean” and had was appears to be mold in the tub sealant.


Other issues: The key cards for the door would deactivate after a day, making a trip to the main office a daily occurrence. Not the biggest issue, but definitely an inconvenience.

Unfortunately, while there was an event going on in Helen, I don’t think the conditions of the accommodations were worth the price per night.

Self

6/10

Pleasant

13 Jan 2025

William

Very good experience. My only complaint is that there are no outlets by the bed and desk

10/10

Exceptional

08 Jan 2025

Frank

Great for Holidays

Leisure

10/10

Exceptional

29 Dec 2024

Pat

We had a great time. Location was perfect, room was warm, had a good continental breakfast each morning. Coffee available anytime. The town was decorated all up for Christmas. It was cold outside. The desk clerk was extremely nice❤️

Friends_and_family Family

10/10

Exceptional

27 Dec 2024

Heather

Good short stay hotel. Very old building.

My family and i stayed here 1 night before continuing on to Cherokee. The hotel was clean and the staff was nice. The beds are very firm, not my preference, but my husband loved it. You get free parking with your stay and your close enough to walk to the stores in Helen. The building is very old so you could hear every step and children running around the rooms upstairs. If they walked/ ran too hard it kinda sounded like the roof was going to come down. When they were running up and down the upstairs balcony at 1am it echoed around our room.

Friends_and_family Family

10/10

Exceptional

26 Dec 2024

Venecia

Excellent service

Leisure Family

10/10

Exceptional

26 Dec 2024

Chase

Good location

10/10

Exceptional

22 Dec 2024

Leslie

We were pleasantly surprised the comforter did have some cigarette burns on the bed spread but that's easily overlooked by the price we paid.

Leisure Pet

10/10

Exceptional

23 Oct 2024

Christie

😆

Leisure Partner

10/10

Exceptional

22 Oct 2024

Alex

Location, Location, Location.

Location, Location, Location. This Ameriview is really close to most of Helen. The hotel is dated but is kept up well and clean. My wife and I stayed there last month and she had no complaints. My brother and I stayed there last weekend and no compaints either.
However, I made reservations for 2 rooms back in March at very good rates but in the middle of August either the hotel or Hotels.com cancelled my second room reservations without my knowledge. The room price in August was well more than double. My brother would have been fine using the second room and I have friends that could have used the other room the month before. Ironicly, I believe the hotel had vacancies each night I was there so they lost money on the rooms that they cancelled. Plus, I may not trust them or Hotels.com anymore.

Friends_and_family Friends

8/10

Excellent

22 Oct 2024

Indira

Was a good time in the town

10/10

Exceptional

21 Oct 2024

Justin

Great location. Good price

Leisure Partner

10/10

Exceptional

20 Oct 2024

Kim

Great! Could have used a softer pillow, but bed was comfortable, bathroom and room were very clean. Will stay again!

10/10

Exceptional

20 Oct 2024

Tamara

Nicely renovated and reasonably priced.

Leisure Family

8/10

Excellent

20 Oct 2024

Jessica

Very close to downtown Helen.

Johnathan at the front was really nice, great customer service. The hotel was very close to downtown Helen, we came in for Oktoberfest. Property needs to be updated but you won't be in your room a lot so overall it was good.

Friends_and_family Family

4/10

Poor

13 Oct 2024

Susan

Staff was friendly. Did not get the rooms we signed up for. We signed up for 2 Kings and he said they didn’t have anymore. He said Expedia was suppose to let us know that we would have 2 queens. We were never notified. Showers in both rooms the knob to turn on were broken. Very hard to adjust the temperature with knobs broken. Hotel rooms were old.
Best part is it is close to all the activities in Helen and you are only in your room to sleep.

Leisure Family

10/10

Exceptional

08 Oct 2024

Jacob

Had an amazing experience with my stay here.

Leisure Partner

8/10

Excellent

07 Oct 2024

ValerieLyn

Clean & conveniently located

Clean, convenient & within walking distance to everything in town.

Self

8/10

Excellent

02 Oct 2024

Bill

Older property, easy access to area attractions.

Leisure Partner

8/10

Excellent

28 Sep 2024

Randy

Nice place to stay

Leisure Family

8/10

Excellent

27 Sep 2024

Paul

.

Leisure Family

10/10

Exceptional

25 Sep 2024

Toni

The guy who runs the office John is super nice,friendly and knowledgeable about the area. They are making upgrades to the property and the rooms, John the guy who is the property showed as one of the rooms they are making upgrades too, and it looks really nice. The pool is also in the process of being updated. The beds were a little hard for my liking, but my husband Had no issue with it . Like the other guy said it’s not the Hilton, but it is still a nice hotel and I’ll definitely go back

Partner

10/10

Exceptional

22 Sep 2024

Louis

This place was awesome would recommend for anyone staying in this area.

Leisure Partner

10/10

Exceptional

13 Sep 2024

Julianna

Everything was good. Bed and pillows were comfortable. Room was clean. Looks like it had been remodeled/updated. Tub is not new, but it works just fine. No complaints; we enjoyed our stay. Hotel is right on the main road so it is easy to find. Close to shopping and restaurants; walkable. Check-in was quick and easy.

Friends_and_family Family

2/10

Poor

08 Sep 2024

Verified traveler

This hotel needs a redo. There are too many patches and bad paint jobs. The carpet was disgusting as was the bathroom. The air was off when we arrived and there was a smell

Friends_and_family Family

10/10

Exceptional

08 Sep 2024

Timothy

Enjoyed from the time we got there until we left.

Partner

8/10

Excellent

02 Sep 2024

Jerryn

We have stayed here a few times now, definitely not a 5 star hotel but for somewhere to lay your head for a few days, it gets the job done! Gentleman that works the desk is always super good to us and makes sure we have a pleasant stay while we are there.

Leisure Family_with_children

4/10

Poor

12 Aug 2024

Steven

The outside areas needed to be cleaned more. There was large piles of bird poop under several lights that had birds nest outside of rooms. There was cobwebs everywhere outside. The sheets and blankets had a not so clean smell to them. The refrigerator barely kept items cold. The bath tub was stopped up and drained very slow.

Leisure Partner

10/10

Exceptional

11 Aug 2024

Lillian

Quiet visit

Leisure

10/10

Exceptional

31 Jul 2024

Howard

Staff took care of my special needs with no problem. Staff was professional and courteous. Overall better than the 3 star I stayed at previously.

Business_and_leisure Family

6/10

Pleasant

22 Jul 2024

Rafael

Pol was closed

Leisure Family_with_children

4/10

Poor

14 Jul 2024

Kim

The guys running the front desk were great, very apologetic with the conditions at the property. With the said, pool had been closed for 2 years due to White County regulations, according to the staff. Bathroom door wouldn't close, one of my most dissatisfied stays in a motel and ive been in close to 100 in my life.

Leisure Family

8/10

Excellent

08 Jul 2024

Stanley

Helen Stay

There are so many resort hotels in Helen i believe they have a maid service problem. I liked the hotel, good value for the money. Management was very helpful when there was a problem. Hotel room and exterior looked very good, just landscaping andgrounds could use some TLC. Pool was not open, in terrible shape but would be a great asset to the hotel.

Friends_and_family Family

4/10

Poor

23 Jun 2024

Sandra

Did not stay the night. Checked in at 3:00 met friends that had traveled to the city at a different hotel. Did not feel safe at Ameriview Inn with my family. Certain observations and activities caused concerns so we left at 8:00 pm and drove home.

Leisure Family_with_children

4/10

Poor

23 Jun 2024

Holly

It says there is a pool….the pool is green with frogs in it! The first room they put us in smelled like dog pee…the second room didn’t smell but the floor was very soft and felt like you would fall through in certain areas. The shower was disgusting the shower head had mildew in it and was barely hanging on. Do not stay here!

Leisure Family_with_children

6/10

Pleasant

23 Jun 2024

Wrandell

Ok

Leisure Family

10/10

Exceptional

21 Jun 2024

Ronnie

The pool was not available yet.
Other than the noisy neighbors above having no pool to play in and choose to literally run around in the room.
This room was just what was needed.
Close enough to walk to the shops. In between restaurants. And traffic isn't loud here at night either.

Leisure Partner

10/10

Exceptional

16 Jun 2024

Carlisse

Enjoyed it walked to events and food didn’t have to sit in traffic

Partner

6/10

Pleasant

10 Jun 2024

Rhonda

I was upset that it says i could pay at check in, but he ran my card before i got there. I was paying with cash. Still hasnt been refunded to my card. The pool was not open & was green with filth. The so called continential breakfast is just waffles, apples & oranges. Had trouble with the A/C unit as well.

Leisure Friends

8/10

Excellent

10 Jun 2024

Donald

The bathroom needs updating and the chair in the room needs to be replaced. But I was pleased with an affordable room right on the main drag.

Self

10/10

Exceptional

09 Jun 2024

Jay

We made a good choice for this facility in Helen!

10/10

Exceptional

08 Jun 2024

KIMBERLY

Hotel was adequate for one night stay. Room was clean. However, you could hear your neighbors talking. Also, was to have been nonsmoking but room had an odor.

Leisure Partner

8/10

Excellent

02 Jun 2024

Curtis

You can hear all the noise from upstairs and from outside. The shower knob was broken and hard to adjust. There was a wet spot on floor. Beds were comfortable. Staff were friendly and helpful

Leisure Friends

10/10

Exceptional

30 May 2024

Angela

Very friendly staff!

Leisure Family_with_children

10/10

Exceptional

30 May 2024

Kelly

Friendly staff! Close to downtown. Great breakfast!

Leisure Partner

4/10

Poor

22 May 2024

Verified traveler

Very limited breakfast choices.
Pillows were bad and room looked like it hadn’t been swept had a bleach smell. Not sure how housekeeping is done, but all we had was towels, changed, and trash, taken out other than that nothing was done.
Only positive is we were able to get our room early.

Friends_and_family Family

6/10

Pleasant

01 May 2024

Yeawah

There was a smell in the room that made it difficult to breathe. After a while, you get used to it, I guess but it's still hard. I only stayed for the night. The service was good.

Leisure