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Country Inn Suites By Radisson Helen Ga

Gainesville - GA · United States

877 Edelweiss StrasseView location

8.2/10Excellent1,000 Reviews
Cleanliness8.2/108.2
Service8.8/108.8
Comfort8.4/108.4
Condition7.8/107.8
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Country Inn Suites By Radisson Helen Ga

'Experience Southern hospitality at our charming hotel, featuring warm country decor, a cozy fireplace, and an open staircase. Enjoy a complimentary deluxe continental breakfast each morning. We offer an indoor heated pool, spa, and a 24-hour exercise room.

All rooms are equipped with a refrigerator, microwave, coffeemaker, iron, ironing board, and hairdryer. Our convenient location is within walking distance of shops, restaurants, and attractions. Awarded TripAdvisor's Certificate of Excellence in 2019. '

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With a stay at Country Inn & Suites by Radisson, Helen, GA, you'll be centrally located in Helen, steps from Helen Festhalle and 14 minutes by foot from Helen Tubing & Helen Water Park.

This hotel is 0.1 mi (0.1 km) from Chattahoochee River and 0.4 mi (0.6 km) from Helen Arts & Heritage Center. Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and microwaves.

Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6:00 AM to midnight.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Chattahoochee River 0.1 km / 0.1 mi
Helen Festhalle 0.2 km / 0.1 mi
Helen Arts & Heritage Center 0.6 km / 0.4 mi
Alpine Helen/White County Convention and Visitors Bureau 0.7 km / 0.4 mi
Unicoi Hill Park 0.8 km / 0.5 mi
Unicoi State Park 0.9 km / 0.6 mi
Alpine Mini Golf 1 km / 0.6 mi
Helen Tubing & Helen Water Park 1.2 km / 0.7 mi
Nora Mill Granary 2.3 km / 1.4 mi
Chattahoochee National Forest 2.9 km / 1.8 mi
Hardman Farm Historic Site 3 km / 1.9 mi
Romeo and Juliet Indian Mound Tragedy Site 3.1 km / 1.9 mi
Dukes Creek Gold & Ruby Mines 3.8 km / 2.4 mi
Black Bear Dinner Theatre 6.3 km / 3.9 mi
Folk Pottery Museum of Northeast Georgia 6.9 km / 4.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 62
  • Number of floors (main building): 3
  • Twin rooms: 4
  • Double rooms: 31
  • Suites: 16
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Show 13 more facilities & services
  • Laundry serviceExtra charge
  • Smoke detector
  • Lift accessExtra charge
  • Newspapers
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • Indoor freshwater pool: 1
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 23 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable1 photo

    Country Inn Suites By Radisson Helen Ga

    DOUBLE KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Fridge
    • TV
    • Hairdryer
    • Bathroom: 1
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Cable TV
    • Tea and coffee making facilities
    • Microwave
    • Ironing set
    • Fireplace
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 23 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable1 photo

    Country Inn Suites By Radisson Helen Ga

    DOUBLE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Ironing set
    • TV
    • Hairdryer
    • Bathroom: 1
    • Desk
    • Wi-fi
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 23 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable1 photo

    Country Inn Suites By Radisson Helen Ga

    Room Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Country Inn Suites By Radisson Helen Ga

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Country Inn Suites By Radisson Helen Ga

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Country Inn Suites By Radisson Helen Ga

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Country Inn Suites By Radisson Helen Ga

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Country Inn Suites By Radisson Helen Ga

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Country Inn Suites By Radisson Helen Ga

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Country Inn Suites By Radisson Helen Ga

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Country Inn Suites By Radisson Helen Ga

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Country Inn Suites By Radisson Helen Ga

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 23 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable1 photo

    Country Inn Suites By Radisson Helen Ga

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • TV
    • Hairdryer
    • Cable TV
    • Bathroom: 1
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH JACUZZIDOUBLE • WITH JACUZZI • 1 Bedroom • 23 m²DBL.JA
    DOUBLE WITH JACUZZIPhoto unavailable1 photo

    Country Inn Suites By Radisson Helen Ga

    DOUBLE WITH JACUZZI

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JA

    Room amenities

    • Wi-fi
    • Desk
    • Cable TV
    • Bathroom: 1
    • Hairdryer
    • TV
    • Ironing set
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Country Inn Suites By Radisson Helen Ga

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEW • 1 Bedroom • 30 m²SUI.CV
    SUITE CITY VIEWPhoto unavailable2 photos

    Country Inn Suites By Radisson Helen Ga

    SUITE CITY VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • TV
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Country Inn Suites By Radisson Helen Ga

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Country Inn Suites By Radisson Helen Ga

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 23 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable1 photo

    Country Inn Suites By Radisson Helen Ga

    Room KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Ironing set
    • Bathroom: 1
    • Hairdryer
    • TV
    • Cable TV
    • Desk
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOMSUI.2Q-B1

    Photos are not available for this room type.

    Country Inn Suites By Radisson Helen Ga

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Country Inn Suites By Radisson Helen Ga

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 30 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable1 photo

    Country Inn Suites By Radisson Helen Ga

    SUITE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • TV
    • Hairdryer
    • Bathroom: 1
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Country Inn Suites By Radisson Helen Ga

8.2
Excellent
1,000 Reviews
Cleanliness
8.2 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
7.8 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
08 May 2026
Sonja
Clean room friendly staff
Friends_and_family Friends
10/10
Exceptional
11 Apr 2026
Gerald
Great stay at Fairfield Inn and Suites
2/10
Poor
10 Apr 2026
Regina
Had to leave 2 nd day there cause of flooding and we had to leave and either go home or find some place else to stay
Family_with_children
8/10
Excellent
10 Apr 2026
Wanda
Clean room
Partner
8/10
Excellent
06 Apr 2026
Steve
Breakfast would be better if it changes daily, the same meal everyday
Partner
10/10
Exceptional
03 Apr 2026
Monica
Convenient spot in Helen. Great breakfast. Room was great. Bed comfortable. Pool was good with the option to sit outside on chairs.
Partner
4/10
Poor
30 Mar 2026
Tammy
This is a tired property. It is in severe need of updates. It is NOT the best breakfast buffet in the area. Limited and super basic. I won’t stay in another Country Inn again. And it was very expensive even for
Expedia.
Partner
6/10
Pleasant
29 Mar 2026
Ernesto
Poorly maintain
Friends_and_family Family
8/10
Excellent
24 Mar 2026
Virginia
Staff were very nice and friendly. Breakfast was good and the room was not spotless but clean.
The property is run down and needs to be updated. Overall stay was good.
Family_with_children
10/10
Exceptional
18 Mar 2026
Janet
It was good for a 1 night stay. Breakfast was good and location is also good, you can walk to dowtown.
Family_with_children
10/10
Exceptional
13 Mar 2026
Martin
Pool was very relaxing and warm when it was cold, food was good during breakfast, staff was nice the people in the area were nice
Partner
2/10
Poor
02 Mar 2026
Andrea
carpet smell bad all room.
8/10
Excellent
15 Feb 2026
Patrick
Room was fine, comfortable. The mattress needs to be flipped or replaced. Head way lower than feet. Coffee warmers in breakfast room, did work very well. Staff is very friendly and helpful. This was our second stay and will stay again. Whole place very clean and decorated for Valentines.
Partner
6/10
Pleasant
13 Feb 2026
Melissa
Room could have been cleaned on day 2 of our stay.
Friends_and_family Family
8/10
Excellent
09 Feb 2026
Kelvin
The room was clean, but the mattresses were hard and not very comfortable. Breakfast had a good selection, from hot to cold. The staff was very friendly.
Leisure Friends
10/10
Exceptional
09 Feb 2026
Carol
The staff was super friendly. Check in was quick. The room was clean and as advertised. The breakfast was good with a good variety of options.
Leisure Partner
10/10
Exceptional
29 Jan 2026
Haley
Clean, great location, I felt safe, and I could walk to everything I wanted to go to.
Leisure Friends
10/10
Exceptional
22 Jan 2026
Misty
It was good stay parking was easy check in was easy food was good
Leisure Partner
4/10
Poor
21 Jan 2026
Amanda
The room was just below average. There was hair in the shower when we first got in the room, the paint was peeling off the ceiling, the carpet was filthy. It was just dingy and kind of gross. However, the breakfast selection was great and the staff was wonderful. It really comes down to coorporate managment and being satisfied with below average maintaince. The staff is doing all they can do.
10/10
Exceptional
19 Jan 2026
Beni
Great breakfast
Enjoyed the indoor pool
Friends_and_family Family
2/10
Poor
18 Jan 2026
Jennifer
The free parking was great; however, that is all I can really say that is \"good\" about this place. The room had mold around the window, there were spiders in the room (including one in my bed that I found the next morning), and it was very dusty. Upon telling the person at the front desk, I got a flippant \"it happens\" response. Yes, bugs happen but NOT in the bed! I usually don't leave reviews but I want to warn people to use caution before booking this hotel.
8/10
Excellent
12 Jan 2026
Jessica
Good
Leisure Family_with_children
8/10
Excellent
10 Jan 2026
Toby
Clean room, great staff and breakfast
Friends_and_family Friends
10/10
Exceptional
08 Jan 2026
Michelle
The room was great clean. The whole place smelled great. And the breakfast was wonderful
Leisure Family
10/10
Exceptional
07 Jan 2026
Shawn
Room was very clean and the breakfast was great - great staff
Partner
10/10
Exceptional
04 Jan 2026
Jessica
The room was beautiful and very comfortable. The staff is friendly and inviting. Wonderful breakfast. Love that they have a heated pool and an exercise machine. I absolutely would recommend this hotel.
Leisure Family_with_children
2/10
Poor
02 Jan 2026
Ingrid
We had a mixed experience. We were asked to wait until 4:00 pm for check-in and then waited an additional 45 minutes for our room. The hotel feels old, including the TV. There were hairs in the shower, and the sofa bed was very worn out and uncomfortable. The front desk staff was not very friendly.

On the positive side, the location is excellent, and the lady who serves breakfast is very kind and cheerful.
Leisure Family
4/10
Poor
30 Dec 2025
Carmen
The front desk staff were knowledgeable and nice. The room however need a good scrubbing and updates. The walls & doors of our room were filthy and there was food left in our refrigerator. The room was also on the side of the indoor pool with an over powering chlorine scent inside that was only okay when it covered the smell from our in-room fridge with the former tenants food. The a/c & heating wall unit was very temperamental and was on a crisp 60* cool upon arrival. The only items that were replinished during our days at the breakfast buffet were the items in the heating dishes. I was able to get an attendant to provide more waffle batter. The location is convenient to downtown Helen and quiet.
Leisure Family
6/10
Pleasant
30 Dec 2025
Matthew
No milk at breakfast. And loud neighbors upstairs with no support from front desk from 11pm till 1am...
10/10
Exceptional
29 Dec 2025
Carla
Pleasant stay
8/10
Excellent
29 Dec 2025
patrick
too expensive for condition hotel was in, Could get a cheaper room in New York. Staff was great
Leisure Family
4/10
Poor
29 Dec 2025
Lucy
Thanks
10/10
Exceptional
27 Dec 2025
Justin
.
Leisure Partner
8/10
Excellent
27 Dec 2025
MArilyn
The room was fine. It was clean and quiet. There are no USB ports in the room so that really need to be updated for this day and age. The breakfast was good and the woman working there is very dedicated to her job!!! There was a piece of metal protruding from one the beds that brused my husband's leg.
Leisure Partner
10/10
Exceptional
26 Dec 2025
Steven
We had a great time in the staff was very knowledgeable on the area and things to do around the hotel
Partner
2/10
Poor
26 Dec 2025
Suman
We had a terrible experience with this hotel. We booked a suite ( paid reservation) and upon reaching the hotel with our toddler after driving for 5 hours, we were told that there was no suite available as all the suites were already booked. At one it was suggested that we are free to look for a room elsewhere , imagine our predicament, standing at the reception with a tired and cranky toddler and we literally being asked to leave. The lack of empathy shown was appalling. We were eventually accommodated in a standard room. the rooms themselves were old with dilapidated furniture - will never recommend this place to stay!
Leisure Family_with_children
4/10
Poor
26 Dec 2025
Noriko
Speed of check in, several items in the room not in good conditions
Friends_and_family Family
6/10
Pleasant
25 Dec 2025
Jorge
Room air conditioner, breakfast
Friends_and_family Family
10/10
Exceptional
25 Dec 2025
DAVID
Excellent
2/10
Poor
22 Dec 2025
Joyce
Awning outside our room was rotten so rats were chewing , clawing running around all night
Leisure
8/10
Excellent
21 Dec 2025
Gabriel
Breakfast was pretty good, good location , there was just 1 lady ( receptionist) not friendly at all, like she don’t want to take care of foreigners.
Leisure Family
10/10
Exceptional
21 Dec 2025
Maricela
Great place seeet staff
10/10
Exceptional
17 Dec 2025
Vicki
Our room was perfect! Staff was friendly and sweet! The town Christmas lights were beautiful! EXPEDIA was an amazing help!!
Leisure Partner
8/10
Excellent
15 Dec 2025
Abilash
It’s old and not much options for breakfast! Keeping that aside, friendly staff and great location!
Leisure Family_with_children
10/10
Exceptional
11 Dec 2025
Christianna
Our family really enjoyed our stay. We had a 2 queen bedroom suite and with us being a family of 5 this room definitely met our needs.
Breakfast is included and its not continental!
They also have an indoor pool, small gym, and choice of using the stairs or an elevator. Hotel isn't the newest but was very quiet, clean, and staff is super friendly.
We especially enjoyed all the christmas decorations the front desk clerk put up! She was so nice and accommodating. Let's not forget the sweetest woman who cooks the breakfast, checks on you while eating, and insists on cleaning up for you. All in all, the best hotel staff I've met.
The hotel is a short walk from downtown but it has a few hidden gems right in the area.
Leisure Family_with_children
6/10
Pleasant
08 Dec 2025
Michael Edward
Room was in poor condition. It was very dark, needs better lighting. The walls were in terrible need of a paint job. There were stains on the sofa cushions, so bad we were afraid to even sit on it. Elevator was broken so we had to carry our heavy luggage down the stair case.
10/10
Exceptional
08 Dec 2025
Barrington
Great customer service and delicious hot breakfast
Leisure Family
8/10
Excellent
08 Dec 2025
Jorge
Ye
8/10
Excellent
08 Dec 2025
Scott
Great staff and wonderful breakfast variety. Close walk to downtown.
Leisure Family
8/10
Excellent
06 Dec 2025
Jose
Bedding wasn't clean! Sheets with stains and coffee marks?.!!
Leisure
10/10
Exceptional
05 Dec 2025
Mary
Everything was great.
Leisure Partner
10/10
Exceptional
05 Dec 2025
Linda
Breakfast was good and great location
Leisure Family
10/10
Exceptional
05 Dec 2025
Donna
Room was great and all the staff were very friendly.
10/10
Exceptional
03 Dec 2025
Helen
Hotel was so clean and the staff was wonderful!
Partner
10/10
Exceptional
03 Dec 2025
ALAN
i liked the bottom floor for my 88 year old mother
Friends_and_family Family
10/10
Exceptional
02 Dec 2025
Lester
Receptionist was very helpful and informative
Leisure Family
8/10
Excellent
01 Dec 2025
Michelle
Room was clean, but the bathroom door was warped and made it hard to open or close without making loud noises.
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Tina
Very friendly staff
Friends_and_family Family
10/10
Exceptional
30 Nov 2025
Don
Very nice property conveniently located in downtown Helen. Quiet clean room with a ceiling fan in the bedroom.
Self
6/10
Pleasant
29 Nov 2025
Whitney
Rooms not ready in a timely manner, staff arguing in front of customers, and breakfast was lack luster.
Friends_and_family Family
8/10
Excellent
24 Nov 2025
Michael
The staff was wonderful & very efficient. Our room was very clean.
Friends_and_family Friends
6/10
Pleasant
24 Nov 2025
Lady
Would love to have more choices for breakfast and there were not fresh fruits. Thank you
10/10
Exceptional
21 Nov 2025
James
Parking was safe and secure. Parked my truck when I arrived and didn't move it till I went home.
Leisure Self
6/10
Pleasant
20 Nov 2025
Michael
Stayed in a room with 2 queen beds. Both beds need new mattresses - uncomfortable. Breakfast was good for being included. 2nd night had noisy neighbors sounded like they came back from a bar initially with a lot of people in the room.
Partner
8/10
Excellent
18 Nov 2025
Alexis Enrique Alvarez
Excellent staff services. Clean rooms and amenities. Everything smells good! Pool inside with hot water! The place is comfy and excellent for family vacations. Near Helen downtown, excellent location. Breakfast included was great, also included some snacks that were a plus.
Leisure Family
8/10
Excellent
15 Nov 2025
Jason
The hotel was clean, well located and the staff were friendly.
Leisure Partner
2/10
Poor
15 Nov 2025
Allie
We were booked for 11/7-11/9, showed up at 9:00 on Friday night 11/7 to be told there was no record of our stay, despite having the Hotels.com confirmation and emails pulled up to show the woman. It is interesting to note that this email asking for this review now shows the booking was 11/6-11/8. While standing there, it was evident other parties had been moved around due to some room issues and I'm assuming one was given our room. Listening to the woman argue with the GM on the phone it was evident a mistake had been made somewhere with the GM trying to fix it and the incredibly rude woman at the desk (likely who made the mistake) unwilling to do so. Thankfully Hotels.com was able to get us to a different hotel. I would not give this hotel another minute of my time or penny of my money after the way we were dismissed and mistreated over something that clearly was not our fault. Go to the Holiday Inn down the road and get a better experience!
Friends_and_family Friends
10/10
Exceptional
13 Nov 2025
Isabell
Great location, clean rooms, very pleasant staff. Exactly what we were looking for and a good price too!
Leisure Partner
6/10
Pleasant
08 Nov 2025
frederic
The wasn’t ready and it is dated and looks like it needs refurbishing. It smelled clean but didn’t appear clean.
Partner
6/10
Pleasant
07 Nov 2025
Phyllis
Room was ok, bathroom floor was dirty. The lady who was taking care of the breakfast area was phenomenal. She waited on you like you were at a restaurant.
Leisure Partner
10/10
Exceptional
03 Nov 2025
L
Nice rooms and great breakfast!
Leisure Partner
10/10
Exceptional
02 Nov 2025
Bernadette
Spacious room, breakfast
6/10
Pleasant
30 Oct 2025
Tamera
Breakfast items were limited. We thought the carpet was clean until my husband spilled his water(the towel we used to clean up was very dirty) roach bug crawling on wall & area behind ironing board was covered in mold. (Now we know why our noses started running)
Leisure Partner
10/10
Exceptional
29 Oct 2025
Amanda
We only stayed one night, traveling through to a wedding out of state. There was a great variety of breakfast items, the staff were friendly, and everything was clean. Our housekeeper, Julie, left a little note telling us to enjoy our stay - which made the stay feel more personal and our accommodations feel more cared for and clean. Would definitely stay there again.
Friends_and_family Family
10/10
Exceptional
27 Oct 2025
Paul
Both were good
Leisure Partner
10/10
Exceptional
26 Oct 2025
Lynda
Very convenient to the Festhall and walkable to other places in Helen. I mistakenly wrote a review about broken bathroom door and bacon sausage. This was a review of another hotel. This hotel was fine for us. The staff were all nice and had their fun with Halloween decor around the lobby. Thanks to all of you! John
Leisure Family
6/10
Pleasant
24 Oct 2025
Christopher
Never tried breakfast-can’t comment. Parking is plentiful. Room was outdated and mold on the shower curtains. Faucet falling off the wall in the shower too. Staff was very friendly. Noticeable exterior damage outside the pool area. Look up!
Partner
10/10
Exceptional
23 Oct 2025
Roger
Breakfast wasn’t a good variety, same thing 3 mornings in a row and sausage was terrible. However the service and staff was fantastic
Partner
10/10
Exceptional
23 Oct 2025
Meridith
Our second stay at this property and was just as we remembered.
Leisure Family
10/10
Exceptional
23 Oct 2025
Lori
Convenient short walk to downtown Helen. Room with fireplace nice. Need better pillows.
Leisure Family
8/10
Excellent
22 Oct 2025
Parvaneh
Yes
Partner
10/10
Exceptional
22 Oct 2025
Karen
Very friendly staff. Convenient to everything.
Leisure Family
10/10
Exceptional
21 Oct 2025
Tanya
Na
10/10
Exceptional
20 Oct 2025
Cindy
We felt safe and secure. The staff and management were very accommodating and efficient. Would stay again
Leisure Friends
4/10
Poor
19 Oct 2025
Brian
We were very disappointed with this hotel, specially after deciding to stay at a \"chain\" where you take certain things for granted like a professional service, and overall good condition of the rooms and general areas.

We unfortunaly arrived to a room that probably shouldn't have been offered to any guest with humidity and cracks in the ceiling, dirty walls and rust in the bathroom. The hotel staff was unapologetic about the situation and mentioned \"they havent had a chance to make repairs\" and didnt even offer to move us to another room, thankfully after talking to Hotels.com customer service they arranged the change.

The hotel in general is rundown and staff service is poor, definitely better options out there specially for the price.
Friends_and_family Family
10/10
Exceptional
15 Oct 2025
Armando
ill ho back to the sane place next time
Leisure Family
8/10
Excellent
14 Oct 2025
Jennifer
This hotel is a great location, walking distance to everything in Helen. The room was average, not dirty but also not immaculately clean. Nice shower, comfy beds. Breakfast was what you would expect, and the staff was very friendly and helpful there. Only downside was the very scattered check in process — it really took an entire 20 minutes to get checked in. The desk staff was very friendly but also very confused. I would recommend this hotel.
Friends_and_family Family
10/10
Exceptional
13 Oct 2025
Cathy
Everything was wonderful.
Leisure Family
6/10
Pleasant
12 Oct 2025
Donna

I loved the place, the noise above us was bad

Love the place. The hotel is beautiful. Had a nice indoor pool, had a little gym room that was clean very convenient. The only thing that was bad was the noise from the kids in the room up above us. You could hear people walking around and jumping late at night It woke us up early in the morning too when they got up it would be so much better with younger kids lol bottom floor, and adult adults who were by themselves on the top floor
Friends_and_family Friends
2/10
Poor
12 Oct 2025
BILLY
The front desk lady was extremely rude originally. She wouldn’t look at my confirmation on my phone and the name she paired w/ our reservation wasn’t ours. She was very difficult.
Friends_and_family Friends
10/10
Exceptional
09 Oct 2025
Carlen
l
Leisure Family
8/10
Excellent
07 Oct 2025
Roxie
The pool is, of course, small but sufficient for kids to play. Family friendly. Suite was very spacious, but could have used additional seating and lighting in main bedroom. Breakfast was good with a lot of variety
Leisure Family
8/10
Excellent
05 Oct 2025
Yvonne
Ice maker on 3rd floor was broken, otherwise clean and convenient!
10/10
Exceptional
03 Oct 2025
Don
Very clean, looks newly updated, quiet and friendly staff.
Partner
10/10
Exceptional
02 Oct 2025
Timothy
Friendly staff, clean, comfortable rooms, adequate parking. It is a great place for a weekend away.
Friends_and_family Family
10/10
Exceptional
30 Sep 2025
Robyn
The staff was great. The place was nice and clean.
Leisure Friends
6/10
Pleasant
30 Sep 2025
DENNIS

Just okay for two nights

Bathroom sink drained very slowly as did the shower .
Carpeting blackened the bottom of white socks in a matter of minutes.
I didn't complain as I've stayed elsewhere in the area with worse conditions.
I paid more for this place thinking it would be better.
Breakfast was wonderful and staff is great!
Walking distance to town.
Partner
8/10
Excellent
29 Sep 2025
Jeffrey
The bed was old
Partner
10/10
Exceptional
28 Sep 2025
Glancarlo
Family friendly
10/10
Exceptional
28 Sep 2025
Walter
I would have to say that the staff at this hotel is one of the best I’ve experienced. They went above and beyond, were very friendly and personable a pleasure to deal with.
Leisure Friends

Location & surroundings

Country Inn Suites By Radisson Helen Ga
877 Edelweiss Strasse, Helen, United States

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Country Inn Suites By Radisson Helen Ga

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