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Heidi Motel Helen

Gainesville - GA · United States

8820 North Main StreetView location

8.6/10Excellent136 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.4/108.4
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Heidi Motel Helen

When you stay at Heidi Motel in Helen, you'll be in the mountains, within a 5-minute drive of Helen Festhalle and Helen Tubing & Helen Water Park. This motel is 0.1 mi (0.2 km) from Unicoi Hill Park and 0.1 mi (0.2 km) from Chattahoochee River.

Make yourself at home in one of the 14 guestrooms featuring refrigerators and microwaves. 40-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.

Featured amenities include express check-out and ATM/banking services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators No front desk Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests must contact the property in advance for check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests will receive a text message on the day of check-in with check-in instructions. Guests planning to arrive outside of normal check-in hours should contact this property around 5 PM on their day of arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 25 per pet, per night plus USD 25 one-time cleaning fee
    • Service animals are exempt from fees
    • Early check-in fee: USD 39.00 (subject to availability)
    • Late check-out fee: USD 39.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Unicoi Hill Park 0.2 km / 0.1 mi
Chattahoochee River 0.2 km / 0.1 mi
Helen Arts & Heritage Center 0.4 km / 0.2 mi
Unicoi State Park 0.5 km / 0.3 mi
Helen Festhalle 0.8 km / 0.5 mi
Chattahoochee National Forest 1.4 km / 0.9 mi
Alpine Helen/White County Convention and Visitors Bureau 1.5 km / 0.9 mi
Alpine Mini Golf 1.6 km / 1 mi
Helen Tubing & Helen Water Park 2.1 km / 1.3 mi
Nora Mill Granary 2.8 km / 1.7 mi
Hardman Farm Historic Site 3.5 km / 2.2 mi
Romeo and Juliet Indian Mound Tragedy Site 3.6 km / 2.2 mi
Dukes Creek Gold & Ruby Mines 4.3 km / 2.7 mi
Black Bear Dinner Theatre 6.9 km / 4.3 mi
Sautee Nacoochee Community Center 7.4 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 14
  • hotel
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Garden
  • Picnic
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM

    Photos are not available for this room type.

    Heidi Motel Helen

    QUADRUPLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Heidi Motel Helen

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW DELUXE KING BEDBUNGALOW • DELUXE KING BEDBUN.DX-KG

    Photos are not available for this room type.

    Heidi Motel Helen

    BUNGALOW DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Heidi Motel Helen

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Heidi Motel Helen

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEWSUI.VN

    Photos are not available for this room type.

    Heidi Motel Helen

    SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Heidi Motel Helen

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Heidi Motel Helen

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Heidi Motel Helen

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE QUEEN BEDSTUDIO • DELUXE QUEEN BEDSTU.DX-QN

    Photos are not available for this room type.

    Heidi Motel Helen

    STUDIO DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Heidi Motel Helen

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO LUXURYSTUDIO • LUXURYSTU.LX

    Photos are not available for this room type.

    Heidi Motel Helen

    STUDIO LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Heidi Motel Helen

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    Heidi Motel Helen

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX

    Photos are not available for this room type.

    Heidi Motel Helen

    DOUBLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Heidi Motel Helen

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Heidi Motel Helen

8.6
Excellent
136 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
8.0 /10
50 reviews shown
10/10
Exceptional
01 Aug 2026
Terry-Ann
Easy check in once you read the posted sign and followed the instructions. Walls seemed thin in our room though; we could hear the family next door pretty well.
10/10
Exceptional
29 Jul 2026
Rob
Amazing place, amazing staff
10/10
Exceptional
27 Jul 2026
Shelley
We had such a cute room with a fire place, it was like a one bedroom apartment plus a small patio. The staff was helpful getting us our extra blanket. Great weekend and we would recommend to others who want to walk to all the stores and restaurants.
10/10
Exceptional
06 Jul 2026
Mary Christine
The Heidi was a perfect location for restaurants, shops and pubs downtown main street. You'll get your workout in with the steep walkway/drive so be aware. Probably wouldn't be as challenging in milder weather. The a/c kept us VERY cool thankfully! Coffee shop next door with great service also. Right across the street is Betty's Country store and it has everything you need and then some. Check in was promptly at 4:00 but you can park there before your room is ready. Very good communication through text for check-in. (Only negative is more sugar for coffee wouldve been nice and some shampoo or conditioner for those that might have forgotten theirs.) Plenty of towels and I liked the bedding and sheets too. We enjoyed the sitting areas out front and the convenience of the ice machine. Overall a great stay!!
Partner
8/10
Excellent
26 Jun 2026
Lynn
It was quaint and very cozy. Like you would expect up in the mountains. Our room was very quiet.
Family
8/10
Excellent
29 Apr 2026
Barbara
Pet friendly, very clean room, great for a short or long stay.
Pet
8/10
Excellent
26 Apr 2026
Mandel
Very convenient to walk Helen, room is very clean, no cable but free channels on tv. Coffee machine not the best but there is a coffee shop next door. If possible request an upstairs room or you’ll have to hope for considerate people above you.
Partner
6/10
Pleasant
16 Apr 2026
James
No cooking utensils in my room for cooking, no stove only microwave. Room was clean.
10/10
Exceptional
15 Apr 2026
charisse I
Perfect location great jaccuzi tub lots of hot water.
10/10
Exceptional
07 Mar 2026
Jesse
Yes it was great
Partner
10/10
Exceptional
06 Feb 2026
Heidi
Clean and cozy
Partner
2/10
Poor
07 Jan 2026
Yenisbel
It’s a shame because it’s in a good location. The spaces are quite affordable, but the cleanliness is terrible. Even if you pay an extra fee, there is no cleaning. The bed was itchy and full of bedbugs. It was the worst stay I’ve ever had.
Leisure Family_with_children
10/10
Exceptional
24 Dec 2025
Joan
This was a very nice stay. I was a little taken off guard that check-in was more like an Air BnB instead of a check-in desk. But communication was great and it was a non issue for us. Great location, nice and quiet. Would stay there again.
Leisure Partner
10/10
Exceptional
20 Dec 2025
Steve
Nice room well located, awesome firepace
Leisure Family
8/10
Excellent
14 Dec 2025
Stuart
Good location
Friends_and_family Family
8/10
Excellent
09 Nov 2025
Addison
Great location and pet friendly!
Leisure Family_with_children
10/10
Exceptional
17 Oct 2025
Kelly
Perfection easy access
Partner
10/10
Exceptional
06 Oct 2025
Michelle
We had a great time. It was the perfect spot. You was close to everything very enjoyable. Everything was in walking distance.
Friends_and_family Friends
10/10
Exceptional
20 Jul 2025
Jeff
We stayed in the king bungalow room with a full kitchen and spacious living room area, complete with a reclining couch and chair. The bedroom was a good size, and the bed was comfortable. The bathroom was pretty standard. Everything, for the most part, seemed new or nearly new.
Close to everything but not in the middle of it. FYI: The driveway up to the motel is pretty steep, which makes walking up it after a night at the beer halls or bars a little challenging. We would stay again.
Partner
10/10
Exceptional
26 Jun 2025
David M
Outstanding room.
Walking distance to everything.
Leisure Partner
10/10
Exceptional
03 Jun 2025
Sondra
The rental was spacious, very clean and updated. We enjoyed the fireplace on the cool nights. It was so nice to be able to walk everywhere or to sit on the comfortable chairs and look at the mountain view. The staff were very nice and helpful when we needed anything.
Leisure
10/10
Exceptional
11 Apr 2025
Shawn
The view is amazing. You can walk all over town from you room. Gorgeous hotel.
Leisure Family
2/10
Poor
14 Feb 2025
Shelby
Hot tub wouldn’t heat and was to full it soaked the floor
Partner
10/10
Exceptional
04 Feb 2025
Altagracia
Great stay
Leisure Partner
8/10
Excellent
01 Feb 2025
Jodi

Jodi Tyner

Usually most hotels offer a travel size shampoo,conditioner, and soap. Wasn’t a big deal for us because I always bring this when we stay somewhere. No extra, towels, or pillows. Not a deal breaker for us but just am fyi. Walking distance to downtown Helen. Would atay again
Partner
8/10
Excellent
27 Jan 2025
Mickey
The stay was nice, wish when we went it wasn’t off seasons and so many things weren’t closed. But was a nice 2 night stay, Ana ruby falls is a short drive and very nice small hike water fall to visit while in town
Business_and_leisure Family
10/10
Exceptional
10 Jan 2025
Verified traveler

Perfect!

Our stay was absolutely perfect! Clean room, VERY friendly employees.
Partner
10/10
Exceptional
07 Jan 2025
rhonda
The place was beautiful everything was great the bed was a lot stiffer than what we expected but that's okay everybody's Comfort level on that is different but would still highly recommend it to anyone the only concern was an extra charge after we had already paid for our room that we still do not know why we was charged
Partner
8/10
Excellent
05 Jan 2025
Adi

Super cute

Super cute with character
Friends_and_family Family
10/10
Exceptional
23 Dec 2024
Debby
Excellent customer service. Great location.
Plan to stay there again
10/10
Exceptional
27 Nov 2024
angela
We loved the outside charm
Leisure Family
10/10
Exceptional
16 Nov 2024
Ana
Great check in and communication.
Leisure Partner
10/10
Exceptional
05 Nov 2024
Verified traveler
C
Partner
10/10
Exceptional
05 May 2019
John

Older and charming hotel

Very friendly and easy check in. Older hotel with charm and comfort. Not modern but in good condition. We would stay here again when visiting Helen.
Partner
8/10
Excellent
26 Apr 2019
Verified traveler
I loved it the only thing I thought it needed is some updating and fresh paint
Leisure Partner
2/10
Poor
08 Apr 2019
Verified traveler
In advertisement said room with view of mountains. when we got there it was a room with a view of stairs. When talked to the front desk they said \"well the whole hotel has a view of mountains\". That is not what the ad on Expedia says.
Leisure Family
8/10
Excellent
31 Mar 2019
Verified traveler
If i were to return to Helen, Ga, i would stay there again.
Leisure Family
4/10
Poor
17 Mar 2019
Verified traveler
Bathtub stopped up you vould heR every step people made in room anove us room notworth what it cost
Leisure Family
6/10
Pleasant
30 Jan 2019
Verified traveler

ALPINE HELEN

HELEN IS A GREAT LITTLE TOWN,OUR LOCATION WAS PERFECT ,HOWEVER IT WAS PRICEY FOR A MOTEL STAY IN JANUARY ,ALSO THE RECEPTIONIST AT THE ARRIVAL COULD HAVE BEEN MORE ACCOMMODATING
Partner
10/10
Exceptional
13 Jan 2019
Mark

Great place!

Wonderful place to stay! The staff was friendly and accommodating. We had an issue with other disruptive guests and the staff took care of it and moved our room and were super sweet about it! Will definitely stay here again
Family
10/10
Exceptional
03 Jan 2019
Verified traveler
Room was very clean, cozy and large. Staff was friendly. Very pleasant stay!
Leisure Pet
10/10
Exceptional
24 Nov 2018
Mabel
Location was excellent . Is the middle of Helen, close to many places
8/10
Excellent
05 Nov 2018
Eugene
Great hotel, could stand to be refreshed a little but was comfortable, clean and friendly staff. Great location
Partner
10/10
Exceptional
24 Oct 2018
Shelma

Octoberfest

Really nice
Friends
10/10
Exceptional
22 Oct 2018
Jennifer

Perfect for Oktoberfest

My husband and I stayed at the Heidi motel during Oktoberfest 2018. The motel is close to everything! No need to drive to the local bars, restaurants, and shops. I would stay here again.
Partner
10/10
Exceptional
07 Oct 2018
Brian

Great little motel

We really enjoyed our stay. The staff and the service were first rate. Couple smoking dope next to us on the last night reass a bit of a downer but otherwise great!
Partner
4/10
Poor
07 Oct 2018
Verified traveler
The area was great but the facilities were lacking for the amount charged for the room.
6/10
Pleasant
07 Oct 2018
Paula
Location was great. Right downtown and within walking distance of everything. It is an older facility and hasn't been updated, but the room was very clean and reasonably priced.
10/10
Exceptional
05 Oct 2018
dottiedaubert
like everything,,2nd time we stayed there,,loved the beds
6/10
Pleasant
19 Sep 2018
Verified traveler
It was ok. I have no complainants. The room was very nice. The quilts on the beds was a nice touch.

Location & surroundings

Heidi Motel Helen
8820 North Main Street, Helen, United States

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