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Quality Inn Downtown Helen
Gainesville - GA · United States
15 Yonah StreetView location
8.0/10Excellent1,002 Reviews
Cleanliness8.0/10 8.0
Service8.6/10 8.6
Comfort8.0/10 8.0
Condition7.6/10 7.6
Neighborhood9.4/10 9.4
Amenities7.8/10 7.8
See all ratings- Business hotels
- Sport hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Quality Inn Downtown Helen
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more for your money at the Quality Inn Downtown Helen hotel in Helen, GA near Unicoi State Park and the Chattahoochee River.
Other nearby attractions include the Innsbruck Golf Club, Helen Tubing and Waterpark, Habersham Vineyards and Winery, Dukes Creek Gold and Ruby Mines and the Helen-White County Convention and Visitors Bureau.
Get more value with amenities like free Continental breakfast, free WiFi, free coffee, a free weekday newspaper and seasonal outdoor pool. Guest rooms include refrigerators, microwaves, coffee makers, hair dryers and TVs. Select rooms have even more amenities, such as a hot tubs.
Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
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Located in Helen, Quality Inn Downtown Helen is in the mountains, within a 5-minute drive of Unicoi State Park and Chattahoochee National Forest. This hotel is 5.7 mi (9.2 km) from Anna Ruby Falls and 6.4 mi (10.2 km) from Raven Cliffs Falls.
Make yourself at home in one of the 37 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Featured amenities include a computer station, a 24-hour front desk, and coffee/tea in a common area. Self parking (subject to charges) is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No cribs (infant beds) available
No elevators
No alcohol served onsite
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Important information
-
You need to know
- The seasonal pool will be open from May 25 to September 30.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Alcohol is not served at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
-
Minimal age
21
-
Optional fees
- Uncovered self parking fee: USD 5.00 per day (in/out privileges)
- Pet deposit: USD 50.00 per stay
- Pet fee: USD 40.00 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Chattahoochee River
0.1 km / 0.1 mi
Unicoi Hill Park
0.3 km / 0.2 mi
Helen Arts & Heritage Center
0.5 km / 0.3 mi
Unicoi State Park
0.6 km / 0.4 mi
Helen Festhalle
0.9 km / 0.5 mi
Chattahoochee National Forest
1.5 km / 0.9 mi
Alpine Helen/White County Convention and Visitors Bureau
1.6 km / 1 mi
Alpine Mini Golf
1.8 km / 1.1 mi
Helen Tubing & Helen Water Park
2.1 km / 1.3 mi
Nora Mill Granary
3.2 km / 2 mi
Hardman Farm Historic Site
4 km / 2.5 mi
Romeo and Juliet Indian Mound Tragedy Site
4.1 km / 2.5 mi
Dukes Creek Gold & Ruby Mines
4.8 km / 3 mi
Black Bear Dinner Theatre
7.2 km / 4.5 mi
Sautee Nacoochee Community Center
7.5 km / 4.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 37
- Family rooms
- hotel
- Small pets allowed (under 5 kg)
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired InternetExtra charge
- Wi-fi
- Room serviceExtra charge
- 24-hour securityExtra charge
Show 28 more facilities & services
- Air conditioning in public areas
- FireplaceExtra charge
- Smoke detector
- Hotel safeExtra charge
- Lift accessExtra charge
- GardenExtra charge
- Gym
- Newspapers
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Conference room
- Meeting room
- Business centre
- Indoor freshwater poolExtra charge
- Outdoor freshwater poolExtra charge
- Sun loungers
- TV lounge
- Hot tubExtra charge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Non-smoking establishmentExtra charge
- Horse riding
- Golf
- Tennis
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 27 m²DBL.2Q-NM
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Fridge
- Microwave
- Tea and coffee making facilities
- Wake-up service
- Pay movies
- Satellite TV
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Room amenities
- Hairdryer
- Fridge
- Microwave
- Tea and coffee making facilities
- Wake-up service
- Pay movies
- Satellite TV
- Cable TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 12 m²SUI.NM-5
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Fridge
- Cable TV
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
SUITE NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-5
Room amenities
- Wi-fi
- Fridge
- Cable TV
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
SUITE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 27 m²QUA.2Q
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Satellite TV
- Cable TV
- Hairdryer
- Fridge
- Microwave
- Tea and coffee making facilities
- Wheelchair-accessible
- Pay movies
Show all 9 amenities
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
QUADRUPLE TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q
Room amenities
- Satellite TV
- Cable TV
- Hairdryer
- Fridge
- Microwave
- Tea and coffee making facilities
- Wheelchair-accessible
- Pay movies
- Wake-up service
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO QUEEN BEDSRoom • TWO QUEEN BEDSROO.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
Room TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE KING BED NON SMOKINGQUADRUPLE • KING BED NON SMOKINGQUA.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
QUADRUPLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 27 m²DBL.KG-NM
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Pay movies
- Satellite TV
- Cable TV
- Hairdryer
- Fridge
- Microwave
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
DOUBLE KING BED NON SMOKING
Room photos
8 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Room amenities
- Wake-up service
- Pay movies
- Satellite TV
- Cable TV
- Hairdryer
- Fridge
- Microwave
- Tea and coffee making facilities
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuality Inn Downtown Helen
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Quality Inn Downtown Helen
100
reviews shown
Stacy
Rooms were clean and non smoking was on point
Christina
The stay it's self was nice, front desk staff was wonderful. Rooms were decent, floors were a little dirty but not bad. However management was horrible and very rude to the front desk staff. Little content, we had a weekend planned of jun activities for my besties birthday. On Saturday night I tripped over the edge of the handicap ramp (no indicators at the top of the ramp to show the difference in level)and had to be taken by EMS to the hospital. Sunday morning I let the front desk staff know of the fall and injuries I sustained from the fall and wanted to file an incident report. The young lady at the front desk was very helpful, but her manager was not so helpful. He was extremely rude to her and at times yelled at her. Would not provide his name, he was not professional at all. Sunday afternoon the staff added indicators to all the handicap ramps. Management has not reached out to ask if I am ok, I have a fractured rib, internal bruising, and many parts of my body are uncomfortable. Again the front desk staff was wonderful but management could use some training on customer service.
Susan
We had a great stay at your hotel. Easy access to downtown Helen.
Paige
I very much enjoyed my stay at this hotel the room was very nice super clean everybody that worked their where so nice and helpful the pool was clean and beautiful at night my kids loved it i will definitely be booking here again!
Vanessa
Everything was clean and well taken care of. Staff super nice and helpful. Rooms were perfect for our stay. Location was great. Would book again here.
Matthew
Pleasant experience, everything was wonderful!
Tonya
Friendly staff, clean room. Breakfast could be better.
Glen
Breakfast was simple but good. Facility is old and pretty much wore out. Cleanliness was good. Parking was crowded due to small parking places.
Gary
Clean room, great staff. We would definitely stay here again.
Matthew
The room was very clean. Hotel has a great location. Awesome pool. The staff is very friendly and helpful. I highly recommend this hotel.
Janay
I made a reservation for the wrong day and they wouldn’t honor it so I definitely would not stay here and I wouldn’t get the money back. They did as a no-show. They had a chance to give me a room that was smaller for the lesser price and they chose not to do it. Do not stay there. I stayed at the River Bend and it was a nice experience. Don’t go here and it’s gross and dirty.
Ralph
Not a good continental breakfast
David
Great hotel for the price. Rooms were very clean, and the staff was very nice.
Lewis
Clean room ,great staff, great location
Julie
Staff was extremely nice . Room was clean . Downfall was the bathroom had the paint peeling really bad and the door had a huge gap that you can see outside at night and the lock on top was loose.
Daniel
The outside may look a little rough but the rooms have definitely been updated and are clean.
Lora
The staff was very friendly and helpful. The rooms were very comfortable and clean.
Tabitha
The room was clean wen we first arrived, but after a while the bathroom started to smell like sewage. The sewage smell was on and off, and was so bad when it was on that we did not even want to open the bathroom door or be in the toilet/shower area. When we said something to the staff, we were told that they did not have a problem in our room before, they had in the 2 other rooms, one being the room next to us. She said she would inform management to make a note of it. So this seems to be an ongoing issue with this hotel. Then we complained again, and nothing happened. Mind you, we were there for three nights dealing with it. When we went to check out, I believe we were speaking with a manager, and we told him again about the issue, that the sewage smell is on and off and that we did not even want to shower. He told me for a refund to contact Expedia, and Expedia would call him. Well, the hotel never answered Expedia. Naturally.
Also, watch out for the hot water in the room, shower and sink. If you turn the water hotter, ever so slightly, like millimeter, you will be scolded. Huge risk for children for sure. We told the manager about this as well.
If there had not been these problems, we would not have an issue with the hotel. But, these are BIG problems. Who wants to stay in the smell of sewage, even if the smell comes and goes...?
Helen, GA is great, but I will never stay here again.
Also, watch out for the hot water in the room, shower and sink. If you turn the water hotter, ever so slightly, like millimeter, you will be scolded. Huge risk for children for sure. We told the manager about this as well.
If there had not been these problems, we would not have an issue with the hotel. But, these are BIG problems. Who wants to stay in the smell of sewage, even if the smell comes and goes...?
Helen, GA is great, but I will never stay here again.
Tabitha
Traveling family with children. The room was clean wen we first arrived, but after a while the bathroom started to smell like sewage. The sewage smell was on and off, and was so bad when it was on that we did not even want to open the bathroom door or be in the toilet/shower area. When we said something to the staff, we were told that they did not have a problem in our room before, they had in the 2 other rooms, one being the room next to us. She said she would inform management to make a note of it. So this seems to be an ongoing issue with this hotel. Then we complained again, and nothing happened. Mind you, we were there for three nights dealing with it. When we went to check out, I believe we were speaking with a manager, and we told him again about the issue, that the sewage smell is on and off and that we did not even want to shower. He told me for a refund to contact Expedia, and Expedia would call him. Well, the hotel never answered Expedia. Naturally.
Also, watch out for the hot water in the room, shower and sink. If you turn the water hotter, ever so slightly, like millimeter, you will be scolded. Huge risk for children for sure. We told the manager about this as well. It seems like lawsuit waiting to happen.
If there had not been these problems, we would not have an issue with the hotel. But, these are BIG problems. Who wants to stay in the smell of sewage, even if the smell comes and goes...?
Helen, GA is great, but I will never stay here again.
Also, watch out for the hot water in the room, shower and sink. If you turn the water hotter, ever so slightly, like millimeter, you will be scolded. Huge risk for children for sure. We told the manager about this as well. It seems like lawsuit waiting to happen.
If there had not been these problems, we would not have an issue with the hotel. But, these are BIG problems. Who wants to stay in the smell of sewage, even if the smell comes and goes...?
Helen, GA is great, but I will never stay here again.
Tara
Room itself was very comfortable and easy access to the town. Was not worth the price and was a little dated and noisy. Saying that, I would book again, perfect for a family with 3 or more children.
Katherine
It was great!!! Got to experience the nice area.
Yohanis
Very good clean place, very good location, very good employee service, I recommend it 100%. Just thing is we pay 5$ for the parking for each day, after that everything is good.
carlos
We enjoyed our stay , because the place provided the essentials needs for a comfortable stay.
Kathy
Very clean, helpful staff, great location. The beds were very comfortable. The staff treats there guests like family. Will be staying here again. Thank you for making our trip great!
Mark
Decent stay, but hotel needs to spend a little money to fix the place up. The room I stayed in, 131, needs a decent shower head, needs repairs made to the transition from carpet to tile in the restroom area.
Vanessa
The room was clean and as expected. It was very centrally located.
Doris
Staff was helpful. The room was nice.
John
Great place to stay and reasonable rates.
Patricia E
I read a whole bunch of reviews on this place. And I can absolutely say that we had a wonderful experience at this hotel. The front desk staff was wonderful. The room was updated & clean. The pool was clean & nice. They even kept the fire pit open till midnight when it normally closes at 10 because people were sitting around it. We showed up late to breakfast (our fault) & they got some food out for us. Location was perfect walking distance to everything. Remember this is a small community. Had a great experience there for sure!!!
Daniela
Room was clean and staff very helpful
Mary
All of it was amazing. Location is fabulous for leaving car parked and walking.
Margaret
We shouldn't have to pay to park at the hotel we already paid to stay at, the breakfast area could've had more selection of items, the pool was great and my kids loved it,but it wasn't warm when we got in. The staff are amazing and helped us if we needed anything. They are doing repairs in each room but it's a good upgrade from what we saw. The new owner has the a great staff to get the property in a better condition then what it was back then. There's only one grill, but it did the job when we made dinner and the propane fire pit was very relaxing to end the night with. This motel is in walking distance to town and the IGA/Bettys grocery store is across the street, so if you need anything it's a short walk over. Overall, we had an awesome experience and would recommend this place for anyone wanting to just get away for the weekend.
Esmeralda
Room was clean. Bathroom was very clean. Bed was comfy. It wasn’t noisy. Staff members were very nice. Parking was awesome.
Tony
The desk clerk was very nice and helpful. The room was clean and ready upon arrival. The location of this motel is almost perfect. Within walking distance 5 minutes or less to the main shops and restaurants in town. The only negative thing about it was being charged $5 a night for parking. But I think that is coming down from the town of Helen itself. Overall very enjoyable experience.
Michael
Arrived at 4:30 and they checked me in. when we hot to the room, they were still cleaning it....
Lynetta
The location is a good one for walking around. The room was clean.
Stormy
The staff were very friendly and helpful! Our room and the rest of the property were also very clean and organized!!
Mayleths
Like the place a lot! I totally recommended!
annet
Excelente people the lady in the front desk very cheerful thank you for everything
Sherry
Reasonably priced, clean rooms and a comfy bed.
There was a $5 parking fee which would be fine I guess, if on vacation, you could walk everywhere, but we were in the area for work.
There was a $5 parking fee which would be fine I guess, if on vacation, you could walk everywhere, but we were in the area for work.
Linda
Young lady at the desk so so sweet and informative rooms very nice area very safe and right downtown by everything…would stay here again without a doubt
Kathleen
Very clean, quiet room, friendly staff. Walking distance to everything we wanted to see.
Steve
Decent breakfast, good parking
Martina
Friendly
Susan
Parking was safe, it was also $5.00 on credit card, no cash. Breakfast was great.
Jessie
Staff was amazing! She was really helpful with the TV remote and setting up the fire pit for us.
Pamela
Night manager was fantastic and tried to resolve o ur issues. The morning manager was the opposite
Carol
Friendly staff clean and safe
Wendy
Very friendly and helpful front desk staff! Such a close walking distance to everything in Helen.
robert
Nice place. Everything seems to be clean except the floors need mopping. My toddlers feet very filthy after walking on the floor. I would stay there again.
Patricia
Staff was very friendly. They charge $40 for pets per night which I think is too much.
Daniel
Super cute. Great place to stay. It was clean and very conveniently located in the downtown. Lots of restaurants and shops within walking distance.
Jerry
Hotel was clean and was in a good location. Breakfast was simple and could have used some eggs and bacon
Kerry
Did not have breakfast...parking was great.
Lily
Very close to main street. The staff were amazing. Will stay here again
Lisa
Great people and great location! Currently updating the interior and exterior.
Patty
Parking was great, we had a handicap room which had everything we needed, jim in the office was exceptional, he made sure breakfast ran smoothly and was so helpful checking in and answering any questions we had, he was a delight, great personality 😀
Anthony
Very clean and cozy. Recently renovated to a modern look. The outside is very cute and welcoming with all the bears around. Perfect walk from downtown dont have to constantly pay for parking
Kathryn
Yes it was nice very welcoming staff.
Lyric
Room was nice and clean
Bailey
Amazing. Would stay again 10/10
Edgar
Room ok for the price. No complaints.
Yvonne
The motel was located within walking distance of most everything. The staff were polite and helpful. We did have a problem with our room smelling of marijuana and asked for a different room. The second room smelled so strongly of cleaning products it was hard to breathe. The third room was fine. We enjoyed the town but left a day early.
Angi
Breakfast was ok you had to pay $5 to park your car buy your car, they had a price list of what everything if you damaged anything then the maid walked at 1010 and goes oops my wife wasn't aĺl the way dressed
Leeann
Breakfast was fresh and the staff was really nice. Best of all clean rooms and the smell of cleanliness when you enter the room it's a big plus. Parking was safe even though there was a $5 parking fee from a debit card on file being there was no deposit as the rest of the hotels in town have 50 to $100 deposit which is returnable but still makes a lot easier when you don't have a lot of funds and you want to have a lot of fun. Recommended stay again every time I come I'll go there thanks had a wonderful trip
William
Honest little motel. Nothing great but with the location being downtown Helen, it was great. Staff excellent, breakfast was outstanding. Downside as a guest paying 5.00 a day/night for parking.
Wesley
No complaints, clean and decent. Not much for breakfast.
CIRO
Really clean rooms and well kept property. I stayed only one night since I was on my way home from Chattanooga where I had a really bad experience with my hotel there. But this hotel was a reward for my previous experience. Definitely I will stay here next time.
Jamie
Nice quiet stay
Jason
Friendly staff
Janes Jardine
Ciera at the front desk was amazing! She was very welcoming and gave all kinds of great ideas on things to see as well as the nightly fire where you could do s'mores. There was also a college volleyball team staying there and she was so helpful to them along with all the other guests at breakfast.
Megan
Room was spacious and clean. It was updated and good for the price. Bed was comfortable and pillows were great! Water pressure was also really good and water got nice and hot quickly! They do charge $5 for parking.
Danielle
Clean room and great customer service
Kalyn
Very clean room, friendly staff, walking distance to about everything! We would definitely stay again!
Danielle
Very clean and great customer service. Already booked our next stay for next month!
Debra
The place was good. When we got to our room we found 2 stink bugs in the riom, no other issues at all.
Brittany
The room was clean and lovely
Benjamin
The location could not be beat, we parked our car and did not move it until we left, room was great, continental breakfast was great, and Jim at the front desk had the best customer service! I HIGHLY recommend this place and would definitely come back!
Tara
Location to downtown was the only thing I would said was standout about this property
Katie
Our stay as fine until 7:30am on Monday, the day we were checking out. We were woken up by what sounded like a herd of elephants dancing on the roof. Our top floor room was literally shaking. When I called the front desk, a lady told me that the roof was being replaced and that they weren’t supposed to start until 11:00 (checkout time), but the manager told them to come earlier. We were never notified about the construction. Had we been notified, I would have stayed somewhere else so we could enjoy sleeping in on our vacation. Due to the noise, we were forced to get up early and checkout early. I feel like they should have notified guests that there would be construction going on so that guests could make an informed decision as to whether they wanted to be scared awake or stay somewhere else where they could enjoy the room they rented.
Joey
No they did roof repairs on the building that we stayed in and the shingles fell off the roof on to our car we were woke up this morning bye construction workers working on the roof sounded like the building was going to fall down go outside see the shingles on my car go to the office to complain and he tells me that because it's enough season they were trying to fix the roof we should have been told so we could move our cars and we could have been prepared to be woke up by hammering and work on the roof they totally ruined our vacation
Carlos
El cuarto completamente renovado y limpio y el personal muy amable trataré de quedarme una noche más muy bonito Helen
charlotte
Extremely disappointing stay. Location and hotel was fine. The TV had only a firestick. Couldn't see any news local or national. Lame choices. Almost didn't survive, After a long day of enjoying the area you want to relax and nope! Basically no TV for $100 per night.
Sheyla
Clean room, friendly staff
Maria
I have to pay for the parking
Breakfast limited
Staff friendly
Clean room
Breakfast limited
Staff friendly
Clean room
Suheily
Friendly staff, clean room, perfect location
Geiza
Good
Michael
Clean, great location
Midiala
The place is perfect, clean and confy
Mariana
Great
Yandira
Everything was perfect 👌
Elwin
This has been one of good stays of Quality Inn. I was hesitant at first due to prior expiernces but the staff was friendly great location!
Glenn
No issues. Front desk staff was great.
Santhosh
Room is not as expected. See lot of hairs in cot. The pillow is not clean and some bad smell.
elmer
The breakfast consisted of toast , bagels, cereal or waffles. No bacon no sausage and no eggs. I selected this location because i wanted to have breakfast without leaving the hotel. Disappointed, also there was a few charges on my credit card for snacks that i did not take, they said it was charged to my room by mistake. Should have been an easy fix, however the lady at the front desk claimed she didn't have the authority to fix the issue.
Limaris
Clean rooms, excellent staff, breakfast could include hot proteins.
Scott
Room was good
Rebecca
Very well thought out. Clean room, nice outdoor area, good parking and very friendly staff.
Patricia
Yes it was great
Deborah L
Room was great and the service was great.
Location & surroundings
Quality Inn Downtown Helen
15 Yonah Street, Helen, United States
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Quality Inn Downtown Helen
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