Name: Motel 6 London, KY
Address: 285 West Hwy 80, London, 40741, US

2/10

Poor

04 Jul 2026

Christina

The floor was so dirty that our feet were black from walking in it.

Friends_and_family Family

6/10

Pleasant

20 May 2026

Veronica

Air conditioner was noisy and didn’t work well, tv had a black line through screen. Bed was okay and room was clean.

Pet

6/10

Pleasant

03 May 2026

Michelle

The motel was pet-friendly but was not very clean.

Partner

2/10

Poor

08 Nov 2025

Virginia

Shady place. They will hold a deposit and keep it even if you damage nothing.

2/10

Poor

03 Oct 2025

David

Staff was incompetent at best.
Smoke detector was beeping and they wanted to just disconnect it and make me stay in that room. After multiple complaints they gave me another room. Will never stay at that chain again

Partner

10/10

Exceptional

27 Aug 2025

brenda

Very friendly!!

Leisure Pet

8/10

Excellent

15 Jun 2025

Christy

The room was dated but clean.
The TV image has faded white screen over channels so the TV was not pleasant to watch.
The lobby was clean but offered no complimentary coffee or water.
If traveling through, $95 a night you get a comfortable bed, peace, and good water pressure in the shower.

Leisure Partner

6/10

Pleasant

02 Jun 2025

Timothy

The front desk guy seemed a bit annoyed that I was there. From his tone to his body language. They charge you a non smoking refundable fee of $50 that really should be mentioned before you book. I can't imagine if I was a family on a tight budget for travel being hit with that after a long day in the car. The bed was very comfortable, but the room decor hasn't been updated in quite awhile. It was a very clean and nice room otherwise.

Business

10/10

Exceptional

27 Apr 2025

tonya

The bed was comfortable the room was nice and clean had no issues at all

Leisure Friends

6/10

Pleasant

23 Mar 2025

Robyn

Very comfy bed, great water pressure for shower. Heating/AC unit was so loud when it ran I couldn't hear the TV. And a disposable plastic cup would be nice by the sink for taking meds

Leisure Self

2/10

Poor

23 Mar 2025

Kenny

Hotel was awful did not stay had to leave

Leisure Self

2/10

Poor

22 Mar 2025

Sharon

Upon arrival at the property , after payment confirmation. The property then refused the booking upon having a local identification leaving the situation in a less fortunate issue dealing with financially….

Self

6/10

Pleasant

30 Jan 2025

Rhonda

The location is good , but the front office will try to keep the deposit even when nothing is wrong with the rooms. If you get a non smoking room they will act like you smoked in the room to keep the deposit even when you don't smoke

Leisure Family

6/10

Pleasant

19 Jan 2025

Tamika

I’ve said enough during questioning

4/10

Poor

30 Dec 2024

Lb

The room smelled musty, and the carpet was ancient. No cups in room

Leisure Partner

2/10

Poor

07 Sep 2024

antonio

Bad service

Business Friends

10/10

Exceptional

01 Aug 2024

Billy

This is a great place they are very keed clean very well kept up and was the best place to stay

Business_and_leisure Family_with_children

10/10

Exceptional

11 Jul 2024

Susan

I liked ot

Leisure Family_with_children

4/10

Poor

27 Apr 2024

Valerie

Truly a bare bones room. No shampoo, no facial tissues, no coffee. The room was very dim with only one lamp.

Leisure Pet

4/10

Poor

17 Mar 2024

Shawn

Average hotel if need a quick place for the night

Hotel is dated and needs some definite improvements on cleaning as there was a battery and pop cap on floor also didn’t look like they where vacuumed and the toilet and shower wasn’t cleaned as there was a stain in the toilet that could have been cleaned and there was hair on the bathtub also and air conditioner when turned on had a loud squeal when turned on so could only use low setting so it wasn’t so loud

Partner

10/10

Exceptional

10 Nov 2023

Tanya

Clean rooms

Leisure Partner

8/10

Excellent

25 Jun 2023

Tamara

Staff was friendly.

4/10

Poor

18 Jun 2023

George

Disappointed by Lacky in London

Was taken back by the deposit for accidentals as I was told I could pay 20.00 cash or use a card to put on file,the 20.00 would be given back when I checked out but using a i later found out took 50.00 dollars off my card of course it will eventually be refunded. This however was a major inconvenience being on a extremely small budget. We get to the room and the air conditioner is making so much racket you could barely hear anyone speak. We turned that off and went to bed. The Bed was nice comfy and clean, however the lack of Wi-Fi and coffee pot in the room is confusing since there was a microwave and a nice sized mini fridge. Those small details and noisy A/C didn’t help an already frustrating night at all.

Partner

2/10

Poor

06 Jun 2023

Kate

The rooms were horrible and dirty. I found bed bugs and roaches. It was nasty!

Leisure Family_with_children

2/10

Poor

05 Jun 2023

Stacie R

When we checked in we were not given a wifi password and didn't have enough towels and washcloths for everyone. I called later that evening and was told i had to come to lobby, rhey couldn't tell me over the phone the password and i needed to come get towels if i needed them. I went down, i didn't get washcloths for everyone because they were \"running low \"!!! Really? The next morning we left before 7 am, came back around 1, our towels were all gone and not replaced. I called, i had to go down to the lobby again. They gave me tiny towels! Not bath towels, loke kid sized or something. Still not enough washcloths.
Not the cleanest. The desk gentleman was just short answers and not helpful. The young girl in the mornings was nice but definitely not much help.
They offer absolutely nothing but a bed and shower. I honestly hoped for at least nice towels and friendly service, very disappointing

Leisure Family

8/10

Excellent

24 Apr 2023

Jim

Outdated furnishings. Liked the walk in shower.

Leisure Partner

4/10

Poor

01 Apr 2023

Verified traveler

Overall condition was okay, but toilet was not installed correctly and rocked.

Not enough towels provided and those in the room had stains and wear holes.

Light switch didn't turn on any lights.

Friends_and_family Family

6/10

Pleasant

25 Mar 2023

Verified traveler

Travel Stop

Felt like we were bothering the clerk at check in. Old, rundown, dated property. Paper products not refilled in room.

Partner

6/10

Pleasant

23 Dec 2022

Gregory

Humming fridge & lumpy pillows.

Leisure Self

2/10

Poor

16 Nov 2022

Douglas

We broke down in Tennessee had to stay somewhere else not a good experience

6/10

Pleasant

17 Oct 2022

William

The shower drain backed up when I took a shower. No where to hang up towels to dry.

Business_and_leisure Self

8/10

Excellent

16 Oct 2022

Leslie

Older building, furniture, fixtures; dated decor; clean enough, hot water for shower, comfortable bed for a quick overnight stay

Leisure Self

4/10

Poor

10 Oct 2022

Michele

We checked in sheets were dirty asked front desk to change our sheets they told us we could come down and get some because I didn’t have staff to change them for me two bars of soap as a toiletry. Checked out a day early would not refund the day because they said it was through Expedia. I travel for work all I need is a place to lay my head at the end of the day. But I still want my bed to be clean don’t recommend if you have to stay more than a day

Business

6/10

Pleasant

14 Aug 2022

Nicholas

No shampoo, dud not clean room after 1st night, poor water pressure, no coffee machine, had to ask for towels.

Leisure Family

8/10

Excellent

09 Aug 2022

J Scott

Rainy

Just a place to sleep on my way home. Most hotels were booked due to the Eastern Ky Floods.

Self

8/10

Excellent

05 Jun 2022

Joseph

Quiet and the room was cleaned.

Business Self

8/10

Excellent

11 Apr 2022

DONNA M

Nice over nighter for traveling

Our stay was brief, just an over nighter and continued our traveling the next morning. It was quite. The bed was very comfortable. The room was very clean. The only thing that took me aback was when I took a shower there was a dried used bar of soap in the soap holder.

Friends_and_family Family

8/10

Excellent

15 Jan 2022

Colvin

It was good

Self

6/10

Pleasant

23 Dec 2021

Timothy

May be the cleanest room I’ve ever stayed in! Very impressive. One big issue was the heater. Very noisy and slow. It took well over a hour before the room got up to a reasonable temp.

Leisure Self

2/10

Poor

18 Oct 2021

William Van

No elevator. Couldn’t get ground floor room. Husband is handicapped and can’t do steps. Ended up leaving.

Leisure

8/10

Excellent

15 Oct 2021

Kimberly

Very clean

Business Partner

10/10

Exceptional

01 Oct 2021

GREGORY

Quite

Business_and_leisure Self

10/10

Exceptional

07 Sep 2021

Fernando

all ok

Leisure Partner

10/10

Exceptional

13 Aug 2021

Stephanie

Overall very pleased

The only reason it didn’t get 5 stars for cleanliness was that the pool needed work or either covered back up.

Self

8/10

Excellent

02 Jul 2021

Verified traveler

It wasn't anything special, but we were there for a whole day with nothing to do and did enjoy the pool. The chairs where broken, but we made it work and were able to relax and soak up the sun.

Business Family

10/10

Exceptional

14 Jun 2021

Ashley

Room was clean and comfortable. Girl at desk was new, took a while to get checked in, but she was friendly and got it done.

Partner

8/10

Excellent

11 Jun 2021

Verified traveler

The property was nice. The room was clean, for the most part. The bathroom could have used a little more attention than it had received, but it wasn't horrible. The room itself was clean and comfortable. The AC worked so well it was freezing us out, but when we turned it off, it didn't get really hot like some places do. It did stay comfortable. We had plenty of hot water for showers, the ice machine was convenient, as was parking. The only complaint that I had was that the woman at the front desk during the day was a little rude. I called to ask her why the WiFi wasn't working and she said it was. I told her that my computer and my phone were showing that there was no internet. She stated that there was something wrong with my phone and computer because she had internet. I let her know that I was not trying to access the office internet, but was trying to access the guest wifi and she still insisted that my devices were not working properly and that she couldn't help me because she didn't know about such things. She finally said she would speak to the manager and about an hour later, they he called to let me know the problem had been fixed and sure enough, I was able to get online. It wasn't a HORRIBLE experience, but the woman did get testy at first. The manager was super nice.

Business_and_leisure Partner

8/10

Excellent

07 Jun 2021

Verified traveler

It was in a good location for what I was doing

Leisure Friends

4/10

Poor

18 Apr 2021

Jean

No light on here!

So the people that work there are very friendly and the rooms were clean.... BUT my room had a few issues and at almost 2am I figured I would mention it to cleaning staff the following day. So 1st off the heater/air unit had a horrible smell when it turned on. Next was awesome... The light in bathroom did not work at all and the hall light only 1 bulb and it flickered. So it was interesting to take a shower in the dark, and when I mentioned to housekeeping she said she would let them know so they could come in to fix it and nothing! So 2 nights and no friggin light in bathroom is definitely not leaving a light on! Not sure if it is an electrical issue or just to cheap to put bulbs in rooms but that was a dark room. Not sure if I would stay again or not cause there was some rude ass guest that just let their pets do their business where ever. But hotel is more worried about dogs that make noise... I don't have a dog so I would prefer your dog doesn't piss on my truck rims, lucky I didn't send my husband to piss on your truck. Think she was an actual resident of the motel, her and her Chiweenie thing and that busted ass Dodge truck she started up at 6am with not exhaust!

Friends_and_family Family

8/10

Excellent

14 Apr 2021

Mike

Nice

Very friendly staff.

Self

10/10

Exceptional

30 Mar 2021

Deborah

havebs

Excellent great people

Partner

8/10

Excellent

06 Dec 2020

Joshua

Nice place to rest.

I overall enjoyed my overnight stay. Good bargain.

Business

8/10

Excellent

11 Sep 2020

Tracy

Nice clean room and a good location easy to find right off down from xpressway

Friends_and_family Family

4/10

Poor

16 Aug 2020

Justin

2 towels
No shampoo
1 bar of soap

Friends_and_family Family

8/10

Excellent

04 Feb 2020

Verified traveler

It needs a better heating unit. It’s very convenient for my dr appt

Business_and_leisure Self

10/10

Exceptional

29 Dec 2019

G

Very close to where I needed to be & didn’t smell like smoke. Room very spacious

Business_and_leisure Partner

10/10

Exceptional

27 Dec 2019

Ronald

Staff was friendly and courteous. Room clean and comfortable.

Friends_and_family Family

2/10

Poor

15 Dec 2019

Verified traveler

Staff are rude!!!! Not accommodating! Extra fees that I was not aware of.

Friends_and_family Family

10/10

Exceptional

12 Oct 2019

Veda

I was traveling with my eighty-year-old mother and the clerk made sure that we had a room on the first floor so she didn't have to climb stairs it was very nice and above what I could have asked

Friends_and_family Family

10/10

Exceptional

08 Oct 2019

Verified traveler

Clean and comfortable. Staff was friendly.

When we were leaving our room the next morning, there was a rainbow in the sky. Beautiful beginning to a great day after a good nights rest.

Partner

2/10

Poor

05 Aug 2019

Verified traveler

The guy at desk was friendly when I checked my family in. I then took my family to our room. When we opened the door the room looked nice. We started to settle in and I then seen a roach crawling on the wall. So I went to look and there was a dead roach on the desk. So I packed my family up and went back to my truck. Then I went back to office to request a refund on the room. The guy laugh at me and said he couldn’t do it. So I asked he why he couldn’t. Then when I told him his room had roaches he laughed at me again and said I was a liar. So then I was trying to show him a picture and he told me to get off his property. I would recommend this place for nothing. He also asked for my debit card at check in. I asked why he need the card when the room had already been paid for. He tells me it’s Incase u smoke in the room and if you don’t it won’t be charged. That was a lie. He charged my card as soon as I gave it to him for another 55 dollars. Not good experience at all. Don’t stay here.

Leisure Family

2/10

Poor

29 Jul 2019

Verified traveler

desk clerk was so rude and awful. they canceled our stay because we asked for a room that didnt smell like wet dog. it was the worst experience ever.

Leisure Family

8/10

Excellent

25 Jun 2019

Keith

It was suitable to my needs. I was there for a sporting event and it fit my needs very well.

Friends

6/10

Pleasant

24 Jun 2019

Verified traveler

The property is located in a good area and access to food and fuel was great. The downside of the property were things such as the access to the pool, dirty pool and housekeeping was minimal at best.

Business Family

2/10

Poor

17 Jun 2019

Akeasha

Nasty

I was charged $50 for smoking in the room and we none smoke. The bathtub and window had dead bugs in it. The staff was rude. When I called to ask about the $50 charge they hung up on me

Family

6/10

Pleasant

05 May 2019

Verified traveler

Water temperature in shower was warm not hot. T V picture was a little fuzzy not sharp.

Business_and_leisure Self

4/10

Poor

28 Mar 2019

Verified traveler

This Motel 6 advertised that there was breakfast included with our stay, but when we inquired about breakfast, we were told that they only had coffee.

Leisure Family

6/10

Pleasant

06 Mar 2019

Michelle

Staff was extremely rude.

Family

10/10

Exceptional

15 Dec 2018

Andrea

Nice hotel...

Very good place to stay. The only problem that I have is that they charge you a $20 security deposit and its still not been refunded so I'm hoping that it's just my bank and not a issue with the hotel.
Other than that, it was very clean and the bed was comfortable. It's also close to lots of restaurants so it's easy to grab your dinner and relax for the night.

2/10

Poor

20 Nov 2018

Verified traveler

The male owner when checking in was not the least bit friendly. When checking out the front desk worker said the owner was keeping my cash deposit, because there was a stain on the sheet. I asked to speak with her, and was told to go find her. After locating her and asking about the stain, she said it was not her problem. She was very rude, and not professional. Most definitely the worst hotel experience I have had.

Family

10/10

Exceptional

01 Nov 2018

Jeffrey

Best stay

Amazing

2/10

Poor

26 Oct 2018

Joey

Worst ever

The staff was horribly rude! When I went to the front desk to ask about a continental breakfast that it clearly stated was available he told me that that hotel.com was a third party and that can’t abide by that. When I argued how that would be the case he told me I should’ve not stayed there then and I didn’t have to when I checked in. When I protested he yelled at me to go back to my room. I reminded him that I was the customer and again he yelled at me to go back to my room. Don’t stay here! I will never again and I’ll probably never stay at a Motel 6 for that matter if this is what they want to attach their franchise name to then they won’t ever get my business.

8/10

Excellent

21 Oct 2018

Parob

Nice hotel - not real sound proof, but clean and fairly newly remodeled.

10/10

Exceptional

01 Oct 2018

Shevawn

All updated!

The room was very comfortable, with updated fixtures. Staff was very welcoming! I would DEFINITELY stay there again!

4/10

Poor

05 Sep 2018

Verified traveler

1st rm air didnt work. 2nd rm light over sink flickered constantly. 3rd rm got cig smoke from adjoining rm. In non smoking hotel! All night and morning. Then @3am smoke alarm started beeping from low battery. No sleep that night. Only one employee seemed to care at all. Owner out of town. So much for independant owners that dont have to maintain a level of quality!