Name: Catalonia Santo Domingo
Address: Avenida George Washington No. 500, 8096850000, Santo Domingo, 10104, DO

Catalonia Santo Domingo

Santo Domingo · Dominican Republic

Avenida George Washington No. 500, 8096850000View location

100 reviews shown

10/10

Exceptional

28 Jul 2026

Louis

Everything was perfect

8/10

Excellent

26 Jul 2026

Yosvany

It’s a good place

6/10

Pleasant

25 Jul 2026

Gladys

Lo que no me agrado de hotel Catalonia es el servicio de elevado horrible, y los aires acondicionado no están trabajando correctamente.

10/10

Exceptional

25 Jul 2026

Jay Marie

Beautiful hotel & great amenities !!! Could use a little bit of renovations in the bathrooms as they were kind of outdated.

10/10

Exceptional

24 Jul 2026

nicky

exelent place to stay

10/10

Exceptional

23 Jul 2026

mannery

6/10

Pleasant

22 Jul 2026

Rafael

Es Bello Hotel,staff perfecto,limpio,agua caliente full, no le 5 estrellas porque la habitacion primium #18 fallo el aire acondicionado,el hotel tiene problemas terrible con los aires aocndicionados,me tuvieron que cambiar de habitacion ,fue aceptable y con todo eso,abri una ventana para la ventilacion,por lo demas esta perfecto.

2/10

Poor

22 Jul 2026

Sasha

My parents, sister, and I made a reservation two weeks ago to stay at this hotel. I have stayed there about three times and loved it, which is why I said we could’ve went back. When my sister and I got there at 2:45 PM the day of our check-in they told us that our reservation was canceled because they tried to reach out to us to confirm the credit card number and we never confirmed with them. Which is a complete line because my sister and I both pulled up emails and we didn’t receive anything. The only email we received from the hotel was “ See you soon and are you traveling for business or pleasure” when we asked to speak to a supervisor or manager, nobody came to the front they sent us to the concierge. The concierge told us that unfortunately the hotel was overbooked. They couldn’t offer us not even one room and she was able to help us get another hotel 10 minutes from there. So just for this, they have officially lost a client and I will be telling other people about it as well. Because I didn’t even arrive late that day I arrived before my check-in time my phone number and my sister‘s number was on the reservation. They could’ve easily called us or send us a message to confirm if we were showing up again we were not late. So thank you to the concierge that day for helping, but the staff at the front desk was very unprofessional, especially of the fact that a supervisor or manager didn’t come to speak to us. So I will not be going to this hotel anymore

10/10

Exceptional

21 Jul 2026

Diomely

Wonderful stay, close to a lot of attractions and sweet staff

Friends

10/10

Exceptional

21 Jul 2026

Bryan

Extremely clean, helpful staff and delicious food

Family

10/10

Exceptional

20 Jul 2026

John

The hotel has everything you could need. The rooms are clean, great ocean view, and the pool area is very nice.

4/10

Poor

19 Jul 2026

gregor

The hotel is not at all as depicted in yhe pictures especially the pool is terrible. I cancelled my room after the first night and want my money back from the planned 3 more nights.

10/10

Exceptional

18 Jul 2026

Sasha

Everything is very clean at this hotel. The staff are very friendly and helpful. The rooms always have a great view. Some rooms do need to have microwaves though. The breakfast is great and its a variety of options. I will definitely be going back.

Family_with_children

10/10

Exceptional

17 Jul 2026

Maria

Love the ocean view I had from my room and how nice the staff were at the hotel. Definitely will be back.

Self

6/10

Pleasant

17 Jul 2026

Daniel

$300 hamburger.

I stayed in the Catalonia hotel in Santo Domingo for 2 nights on a business trip. On my arrival the power was inconsistent for nearly 5 hours, preventing my group from getting together in this 20 story hotel. Inconsistent power is not unusual in the country, but 5 star hotels should have quality generators to handle this problem. That is why I selected it.

On the second night, the 3 of us ordered one hamburger to be split and a churrasco steak for me. I ordered two house red glasses of wine and some other drinks. The total bill on the evening ended being nearly $300. The statement did not compare to the menu, taxes included and no good way to reconcile the bill.

I will not be going back to the hotel with these inconsistent and “bait and switch” practices. The waiter and his manager inflated the bill to increase their tip.

10/10

Exceptional

17 Jul 2026

Victor

Excellent

10/10

Exceptional

17 Jul 2026

William

Excellent stay and excellent security

Partner

10/10

Exceptional

17 Jul 2026

Shawn

I recently stayed at the Catalonia Santo Domingo and had a wonderful experience. The staff was incredibly welcoming and helpful throughout my stay. The room was clean, comfortable, and well-maintained. I also really enjoyed the breakfast. Overall, a fantastic stay and I would highly recommend this hotel!

Family_with_children

8/10

Excellent

17 Jul 2026

Ron

Excellent Location and Stunning Ocean Views!!!!

Partner

10/10

Exceptional

16 Jul 2026

Sabrina

Clean and safe environment. Friendly staff and amazing food. I would definitely visit again.

Partner

10/10

Exceptional

13 Jul 2026

Zuleimy

Muy complacida y satisfecha. Fue más de lo que espere.

Partner

10/10

Exceptional

11 Jul 2026

Julio

Fue un trato excelentemente bien, muchas gracias, nos sentimos a gusto

Friends

2/10

Poor

10 Jul 2026

Danyely

This hotel is old and needs to be updated. It smells old and musty and it looks old and musty. And the worst part is that the food here was the worst food I have ever tried in my whole life and I’m not exaggerating. I can confidently say it was disgusting, after waiting for A WHOLE HOUR and having to call to remind them about our room service. I liked the service of the people that work in the pool bar and the guys that are in the lobby area that help with your bags and the valet, so nice. But please if you are not Dominican please don’t thing this food represents us, this is nasty. Do not waste your money until they update this hotel that looks like it was done in the 70s and never updated. And until they get another cook. Omg please I’m not exaggerating. I will take my time and leave a google review because I wouldn’t even stay here for free. The view of the ocean is amazing but I think how old this hotel is and how bad the food is trumps that.

Partner

10/10

Exceptional

08 Jul 2026

Joel

Love the pool area and lobby bar they were playing the soccer game every day i had the best churrasco i was very please with the lychee martinis, sadly i forgot the name of the waiter lady with short hair and glasses very nice personality and service

Self

4/10

Poor

08 Jul 2026

Melissa

El cuarto tenia cucarachas, no teniamos ni un simple.microondas, la comida era ok, nada especial. Las meceras eran super mean y desisterezadas

10/10

Exceptional

07 Jul 2026

Courtney

The Breakfast was really good.

Partner

10/10

Exceptional

06 Jul 2026

Alfredo

Amazing view, clean room, very helpful and cheerful staff. The areas are clean, organized and very enjoyable. Would love to come back very soon!!

Partner

10/10

Exceptional

06 Jul 2026

Xander

This is my second time staying in their suite room. It's absolutely amazing! The view is immaculate, the room is spacious. The staff is super helpful and very accommodating. I look forward to staying here again on my next trip!

Partner

10/10

Exceptional

06 Jul 2026

Judith

Very nice view from room and the staff was amazing!

Partner

10/10

Exceptional

05 Jul 2026

Cristina

Beautiful ocean view!! The best one!!!

10/10

Exceptional

05 Jul 2026

Adan

Excelente hotel. Muy limpio, buenas atenciones, el buffet de desayuno excelente y también su restaurante a la carta.

Partner

10/10

Exceptional

04 Jul 2026

Myung

I had a great time. The property was beautiful and the staff were very accommodating

Family_with_children

10/10

Exceptional

03 Jul 2026

MARIA MERCEDES MORAN RIVERA DE

Nos encanto la habitación tenia vista al malecon y es lindo, desde que llegamos todos muy amables y atentos, pedimos room service y fue todo excelente sin duda lo volvería a elegir

Family_with_children

10/10

Exceptional

29 Jun 2026

Luis Rafael Hernandez

The view

Self

10/10

Exceptional

28 Jun 2026

Jose

Mi experiencia en el Hotel Catalonia Santo Domingo siempre ha sido excelente. Me he hospedado en varias ocasiones y, sin duda, es uno de mis hoteles favoritos de la ciudad.

Las habitaciones son amplias, impecablemente limpias y muy cómodas. La cama es espectacular y siempre he descansado muy bien. En diferentes estadías me han asignado habitaciones en pisos altos, como el 11, 14 y 17, lo que me ha permitido disfrutar de una vista increíble hacia el mar Caribe y el Malecón.

El servicio es otro de sus grandes puntos fuertes. Todo el personal es muy amable, atento y profesional, y el servicio a la habitación ha sido excelente cada vez que lo he utilizado.

También recomiendo incluir el desayuno al hacer la reserva. Es un desayuno muy completo y variado, con opciones internacionales y una buena selección de comida típica dominicana. Definitivamente vale la pena.

Otro aspecto que me gusta mucho es que el hotel cuenta con parqueo, algo muy conveniente si viajas en vehículo. Además, el bar de la piscina ofrece buenos precios y es un excelente lugar para relajarse.

En general, siempre he tenido una experiencia fenomenal en este hotel. Por su comodidad, la calidad del servicio, sus instalaciones y su excelente ubicación frente al Malecón, lo recomiendo al 100%. Sin duda, es uno de los mejores hoteles para hospedarse en Santo Domingo.

Partner

10/10

Exceptional

27 Jun 2026

Juliet

ocean view was beautiful

Friends

8/10

Excellent

27 Jun 2026

Jans

We enjoyed our stay at the Catalonia. The staff was friendly and the room was clean. The best was the ocean view. It wasn’t as quiet as I thought it would be. The A/C was loud and you can hear the street traffic.

Family

4/10

Poor

24 Jun 2026

gilma

very bad services not help at all

Friends

10/10

Exceptional

24 Jun 2026

Jose Frank Frank Escarraman

Excelente

2/10

Poor

22 Jun 2026

Rodolfo

Terrible room. Stayed on their premium floor 21 which had peeling wallpaper that looked like a 3 year old rubbed crayons all over it. At one point someone entered my room with a can of ginger ale saying someone ordered it yet she let herself in. Good thing I had a shirt on. Sounds more like I thwarted a theft attempt. I told the front desk and they only said they would speak to her manager. The water pressure was subpar and the overhead shower did not work. The air conditioning was warm. No sheets on the sofa bed or pillows and no extra towel all of which I had to call down for. We arrived at around 5 so well after check in time yet the room was still not ready obviously. Being on their top floor I would have expected the hallway to be cool and the room to have a door that actually fit and not look like a home attempt at mounting an uneven door. Garage attendant was very nice however the rest of the staff was average at best. I usually stay at the Embajador but gave this a shot because my kids wanted to try something different. Least to say we will not be doing that again. Breakfast was average, and the \"special\" lounge for premium guests had very little selections. Would not recommend unless its a single night and you are on a budget.

Family_with_children

10/10

Exceptional

22 Jun 2026

Steve

Very good Breakfast!! Many options, fresh and good quality.

Ocean view was disappointing.

Family

4/10

Poor

21 Jun 2026

Jennifer

Personal amable pero las condiciones del hotel no son buenas. Humedad, aire acondicionado estuvo botando agua en todo momento hacia la alfombra de la habitacion que debe ser cambiada por lo deteriorada que está. El baño viejo, moho, losas rotas necesita ser cambiado

Family

10/10

Exceptional

21 Jun 2026

richard

Great location, nice hotel, best breakfast buffet you will find in this country !

Family_with_children

10/10

Exceptional

21 Jun 2026

Hugo

good

Self

8/10

Excellent

20 Jun 2026

Enrique

Nice view. The pool is ok.

Partner

8/10

Excellent

20 Jun 2026

Marlene

The rooms were a little worn but comfortable. Even on the 12th floor you could hear the noise from the highway so if you're sensitive to noise make sure to bring earplugs. Staff at parking lot, pool bar very friendly. Staff at breakfast service could improve, quite unwelcoming. Also there were guests at breakfast watching videos on their cellphone at full volume disturbing others - no one of the staff seemed to be interested. The breakfast itself was good.

Self

10/10

Exceptional

18 Jun 2026

Eduardo

everything is ok. the room is clean and the ocean view is very nice.

Self

10/10

Exceptional

17 Jun 2026

Catherine

The only way I could do that was if you had to do a little more work and then you would be done by then I could just go

Family

8/10

Excellent

17 Jun 2026

Washington B

The pool,and bar next to it and the staff great service . Ocean view and excellent breakfast

Partner

8/10

Excellent

17 Jun 2026

Efrain

Staff is great. Need more alternative for dinner.

Self

6/10

Pleasant

15 Jun 2026

Isaurys

The pool closes extremely early. Would have been nice for the kids to hang in the pool at least until 9.

Family_with_children

10/10

Exceptional

14 Jun 2026

Elham

Beautiful view
Nice staff

Self

10/10

Exceptional

13 Jun 2026

Michael Andrew

Not the best location for touring the Colonial Center but Ubers were cheap and plentiful. This is a convention and wedding hotel, luckily there were neither during my stay so it was quiet.

Self

10/10

Exceptional

12 Jun 2026

Albanelly

There were mosquitos in my room and I got beaten.

Self

10/10

Exceptional

12 Jun 2026

ESPERANZA

Everything was excellent

Partner

10/10

Exceptional

11 Jun 2026

sandy

Todo estuvo excelente

Partner

6/10

Pleasant

10 Jun 2026

maria v

Que están reparando la propiedad con huéspedes hospedados y se hacen ruidos incómodos que perturban

Partner

10/10

Exceptional

10 Jun 2026

Arlyn Jewel

It ok for a working trip .

Self

10/10

Exceptional

09 Jun 2026

Gabriel

Excelente ubicación, servicio y un desayuno bufete muy variado que incluye mimosas. Definitivamente vale la relación calidad / precio

Self

10/10

Exceptional

08 Jun 2026

Taisha

Fue mi primera estancia en este hotel. Fuí por tres días y dos noches para celebrar mi cumpleaños y fue una experiencia espectacular desde el proceso de \"check in\" hasta el \"check out\". Personal amable y siempre con una sonrisa. Hotel limpio por todas partes; habitación, baños, (incluídos los de las áreas comunes), restaurante, lobby, exterior, etc. El desayuno \"buffet\" bien variado ambos días y sabroso. Los meseros me sorprendieron celebrando mi cumpleaños con un sabroso pedazo de pastel de dulce de leche con velita y todo. (Eso fue un \"plus\" a mi experiencia) Las camas super cómodas con cuatro almohadas, jajajaja, me encantó! El área de la piscina estaba bien ambientada con suficientes muebles de distintos modelos para todos los gustos, buena música, excelentes meseros en el bar, en especial Silvia quien se destacó entre las que estaban en esa área sirviéndonos todo lo solicitado de manera eficiente y muy simpática. Definitivamente lo recomiendo y regresaré. Pude redimir el 20% de descuento que Hotels.com me ofreció al hacer esta reservación en el restaurante. Sí funciona!! Gracias a todo el personal del hotel por tan grata experiencia.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Lismary

No deberían cobrar el parqueo si me estoy hospedando en el hotel. El restaurante que está en el 7mo piso está buenísimo, la comida muy rica y el personal muy amable, pero pedí un corte de churrasco y un puré de papa y me cobraron el puré aparte, entiendo que el corte debió tener una guarnición incluida por el mismo costo del corte. En el menú de la piscina deberían incluir pechurina y pasta.

Self

6/10

Pleasant

08 Jun 2026

Anita

My brother sustained an injury, spilled hot coffee on himself and has severe burns on his arm on the last day of the trip. I’ve been trying to get in touch with someone at the hotel via email, but no one has responded. The phone number listed as their toll-free number online does not work. We would never use their facility again, nor recommended to anyone. We will be posting reviews on other websites, so travelers will be aware that the hotel is unresponsive to injuries.

Family

10/10

Exceptional

07 Jun 2026

Alfredo

Another excellent stay at Catalonia Santo Domingo

Family_with_children

2/10

Poor

06 Jun 2026

Maritza

I stayed at the Catalonia Hotel in Santo Domingo from 5/24/26 to 5/31/26, and unfortunately, my experience was extremely disappointing. Upon arrival, I was assigned a room on the 16th floor without being informed that major construction was taking place directly below on the 15th floor. The noise was constant from early morning until evening, making it impossible to relax, rest, or enjoy my vacation.

After I complained, I was moved to a room on the 21st floor. Although the noise was not as intense, it was still noticeable. Once I unpacked and settled in, I discovered a cockroach on the curtain. It escaped when I tried to catch it, but the next morning I found it on the headboard above my bed. Finding a roach in a hotel room is unacceptable and certainly not what I expected.

The hotel’s only restaurant was also a disappointment. The waiter dropped all of my fries onto the seat next to me and onto the floor, and the steak I ordered was tough and difficult to eat.

While the staff was generally polite, there was no effort to make things right. No refund, room credit, complimentary meal, or any other form of compensation was offered despite the construction noise, the pest issue, and the poor dining experience.

After seven days of dealing with these problems, I can honestly say I will never return and cannot recommend this hotel to anyone.

Self

10/10

Exceptional

06 Jun 2026

Luis

Very nice and clean

Family

10/10

Exceptional

06 Jun 2026

Anselmo

Excelente

8/10

Excellent

03 Jun 2026

Stefania

Viajamos en un grupo de 9 personas, nos ayudaron a quedar todos en el mismo piso, el check in y check out fue súper fácil y rápido. Los desayunos muy variados y frescos.

Family

10/10

Exceptional

03 Jun 2026

Carlos

Todos me pareció excelente,muy bueno el desayuno,la limpieza y la atención al cliente excelente

Partner

10/10

Exceptional

31 May 2026

Clyde

I had a great time at the Catalonia. I enjoyed the buffet & the staff was very attentive, professional, polite & friendly. I loved the buffet in the morning & it was a perfect idea to locate the restaurent on the 5th floor because the view on Avenida Washington was magnificent. I love the Catalonia, it was very nice. I enjoyed myself.

Self

4/10

Poor

30 May 2026

Godoy

Buen dia. Muy mala experiencia
1. Contaba con reservacion 2 habitaciones premier floor del 26 al 30 de mayo
2. Arajet cancelo vuelo 26 y llegamos 27. Al hacer check in pague la tatifa full de 26 al 30
3. El check out la facturacrefleja el monto total pero unicamente 27 al 30 de mayo
4. Al solicitar la facturacion del 26 al 30 la señora de mostrador se puso agresiva y muy mal educada no resolvio. No pedi na mas q mi comprovante reflejara el pago segun la reserva. Me agredio verbalmente.
4. Hay remodelacion piso 15 el ruido es tremendo desde 8 am a 4 pm
5. El desayuno es muy basico para la tarifa
Eso si el personal de alli muy atentos
6. Dos veces entraron a mi habitacion cuando yo estaba dentro . Ticaron yo esta en el sanitario ingreso una señora! Y en la otra ocasion estaba yo dormido. Eso no es normal
7. Tuve q piner cerrojo para sentirme no invadido
Muy mala experiencia
No volveria por nada
Tengo mad de 10 años de usar Expedia muchisimos viajes y no habia tenido una experiencia tan desagradable

Family

10/10

Exceptional

30 May 2026

Anselmo

Exelente

10/10

Exceptional

29 May 2026

Jose Manuel

Good

Partner

10/10

Exceptional

29 May 2026

Carlos

Breakfast was great and staff friendly and helpful clean and beautiful hotel great views and great location

Self

10/10

Exceptional

28 May 2026

Rosario

Overall, it is an excellent property, and the staff is very helpful, nice, and lovable.
Food, amenities, the pool area, excellent, Filigrana restaurant over the top!.
My only note is that the hotel will very soon need to be touched up. Location is gorgeous.

Partner

10/10

Exceptional

27 May 2026

sara e

Clean Room,the staff excellent and services excellent

Partner

10/10

Exceptional

26 May 2026

Xander

Master Suite was amazing!
Spacious
Clean
Million dollar view from the 20th floor
The staff was very professional and accommodating.
Exceptional service.
If you're looking for a quality stay, look no further! Would highly recommend and I look forward to returning.

Self

10/10

Exceptional

26 May 2026

Armando

Room was clean and view was beautiful

Partner

6/10

Pleasant

25 May 2026

Johanna

The staff was amazing and super helpful. The building does need upgrades. It is very outdated.

Family

10/10

Exceptional

23 May 2026

Lissette

Staff very friendly and always advised about the area and restaurants

Partner

10/10

Exceptional

23 May 2026

Linda

The hotel and the staff was amazing. They made sure I was comfortable and anything I asked for they tried to accommodate me. Even though I couldn't speak any Spanish they go someone who could translate or they tried they best for both of to understand. The hotel, pool and gym was very clean. The room was clean, and housekeeping checked on me to assure that I was comfortable and had what I needed to make my stay amazing. I would have like if drinks was included in the room, not just water. Also it would be nice if the hotel offered transportation to and from the hotel with your stay. Over all the stay was amazing and when I return I shall stay again.

Partner

10/10

Exceptional

22 May 2026

Madolin

If you are seeking a romantic or short-term accommodation, this establishment is an ideal choice. Its proximity to the city and the main street of the capital makes it convenient to access various destinations, including tourist attractions and government offices. The property boasts an exceptional restaurant and a poolside bar, offering a delightful atmosphere for happy hours or leisurely strolls. The staff is highly attentive and well-versed in their duties. I would certainly consider this establishment for future stays.

Family

10/10

Exceptional

21 May 2026

Ryan

An incredible view of the ocean; the room was quite clean, but sometimes the carpet smelled strange.

10/10

Exceptional

21 May 2026

Alfredo

This week was quite busy. Elevator traffic was bad

Self

4/10

Poor

18 May 2026

Ruthmy

bathroom was stuck. It’s not flushing.

Friends

10/10

Exceptional

17 May 2026

Luis

Was fresh and ocean view 👌

Family

10/10

Exceptional

16 May 2026

Antonio

it's an all around excellent hotel.

Family

2/10

Poor

16 May 2026

Kristy

had a very disappointing experience at what is supposed to be an almost 5-star hotel. The service at the front desk—especially from the supervisor on the evening/night of May 3, 2026—was unacceptable.

From the moment I arrived, the supervisor was unfriendly and dismissive. When I tried to request a room near the elevator, she cut me off before I could even finish my question and simply said “no.”

Later, I asked if she could exchange $50 USD into Dominican pesos. Again, before I could complete my request, she refused, saying she didn’t have enough cash—despite the hotel being fully booked, which makes that hard to understand.

That same night around 10:30 PM, I arrived in a taxi and asked her once more if she could change a small amount (200 DOP) so I could pay the driver. Once again, she refused without offering any help or alternative.

Business

10/10

Exceptional

13 May 2026

Rafael

Everyone was very polite

10/10

Exceptional

12 May 2026

Alejandro A

Excelente

10/10

Exceptional

11 May 2026

Jonathan

Great place to stay

10/10

Exceptional

11 May 2026

Liliana

Great stay

Partner

10/10

Exceptional

11 May 2026

Ydanis

Nice room

Self

10/10

Exceptional

10 May 2026

VIVIANA

It was conveniently located for where we needed to go.

8/10

Excellent

09 May 2026

Hugo

My room had ocean view and was clean and nice

Partner

6/10

Pleasant

09 May 2026

Madelin

No warm water shower was making noise and the Jacuzzi staff wasn’t friendly at all one ask for a late check out they agreed yet the card key wouldn’t open the door so had to go to the lobby so they can reactivate after I went up to the 20th floor

Partner

10/10

Exceptional

06 May 2026

Raufel

Everything was great as always Clean room | Great Staff | Wonderful Breakfast | Great Ocean view

Partner

10/10

Exceptional

06 May 2026

Jose Luis

Great breakfast and nice ocean view from the 18th floor.