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Mauad Hotel Boutique & Spa

Santo Domingo · Dominican Republic

Calle Josa Maria HerediaView location

9.0/10Excellent617 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort8.6/108.6
Condition9.0/109.0
Neighborhood8.8/108.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mauad Hotel Boutique & Spa

Mauad Hotel Boutique & Spa, a member of Radisson Individuals, rises above Santo Domingo, offering panoramic views of the Caribbean Sea and the city skyline.

Warm wood tones, marble finishes, and refined modern accents create an atmosphere that feels both sophisticated and welcoming, from the elegant lobby to the thoughtfully curated interiors.

This commitment to style, comfort, and excellence extends throughout the guest experience, inviting travelers to unwind and appreciate every detail of their surroundings.

Take in the views from our rooftop oasis or enjoy a relaxing moment by the outdoor pool before exploring the Malecón for its scenic waterfront views or the Colonial Zone for its historic architecture, museums, and rich cultural experiences.

Read more about this hotelShow less

A stay at Mauad Hotel Boutique places you in the heart of Santo Domingo, within a 5-minute drive of National Museum and Centro Olimpico. This luxury hotel is 2.1 mi (3.3 km) from Columbus Park and 2.3 mi (3.7 km) from Alcazar de Colon.

Make yourself at home in one of the 20 individually decorated guestrooms, featuring minibars and LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and complimentary toiletries.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No elevators Parking height restrictions apply Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Pool access available from 7 AM to 10 PM.
    • No pets and no service animals are allowed at this property.
    • Parking height restrictions apply.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 35 per vehicle (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Malecon 0.1 km / 0.1 mi
Guibia Beach 0.4 km / 0.2 mi
Palacio de Bellas Artes 0.5 km / 0.3 mi
Grand Casino Jaragua 0.7 km / 0.4 mi
Palace of Fine Arts 0.7 km / 0.4 mi
Casino Diamante 0.8 km / 0.5 mi
Plaza de la Cultura 1.3 km / 0.8 mi
Museum of History and Geography 1.3 km / 0.8 mi
El Obelisco Macho 1.3 km / 0.8 mi
Biblioteca Nacional Pedro Henríquez Ureña 1.3 km / 0.8 mi
Copey Centro Cultural 1.4 km / 0.9 mi
Museum of the Dominican Man 1.5 km / 0.9 mi
Hostos Park 1.5 km / 0.9 mi
National Museum 1.6 km / 1 mi
Eduardo Brito National Theater 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2025
  • Year of most recent renovation: 2025
  • Total number of rooms: 136
  • Number of floors (main building): 14
  • Number of floors (annexe): 1
  • Single rooms: 136
  • Twin rooms: 98
  • Double rooms: 98
  • Junior suites: 14
  • Suites: 2
  • Apartments: 136
  • Studios: 1
Show 66 more facilities & services
  • Executive rooms: 14
  • Superior rooms: 14
  • Family rooms: 2
  • Accessible rooms: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
  • Car park
  • Garage
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Terrace
  • Concierge
  • Sun terrace
  • Private pool
  • Bar
  • Restaurant
  • Smoking area
  • Banquet hallExtra charge
  • Air conditioning in Restaurant: 10
  • Breakfast room
  • ProjectorExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Outdoor heated pool
  • Sun loungers
  • Parasols
  • NightclubExtra charge
  • Spa treatmentsExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • LGTBIQ friendly
  • Deposit on arrival
  • Non-smoking establishment
  • Online Check-out
  • Cash Free
  • Universal accessibility
  • Sustainable building
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXE SEA VIEWRoom • DELUXE SEA VIEWROO.DX-VM

    Photos are not available for this room type.

    Mauad Hotel Boutique & Spa

    Room DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Mauad Hotel Boutique & Spa

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE OCEAN VIEWQUADRUPLE • DELUXE OCEAN VIEWQUA.DX-OV

    Photos are not available for this room type.

    Mauad Hotel Boutique & Spa

    QUADRUPLE DELUXE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Mauad Hotel Boutique & Spa

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Mauad Hotel Boutique & Spa

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Mauad Hotel Boutique & Spa

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Mauad Hotel Boutique & Spa

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SEA VIEW KING BEDSTUDIO • SEA VIEW KING BEDSTU.KG-VM

    Photos are not available for this room type.

    Mauad Hotel Boutique & Spa

    STUDIO SEA VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Mauad Hotel Boutique & Spa

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEW QUEEN BEDSTUDIO • CITY VIEW QUEEN BEDSTU.CV-QN

    Photos are not available for this room type.

    Mauad Hotel Boutique & Spa

    STUDIO CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Mauad Hotel Boutique & Spa

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mauad Hotel Boutique & Spa

9.0
Excellent
617 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
8.6 /10
Condition
9.0 /10
Neighborhood
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Yenny
The place was nice and clean. Excellent location. Front desk very friendly and polite. Pool was closed and we spend the night without water which was an inconvenience specially with kids.
Family_with_children
10/10
Exceptional
12 Jul 2026
Yokasta
Very good experience
Family_with_children
8/10
Excellent
09 Jul 2026
Marlene
This hotel is terrific for a quick getaway to Santo Domingo. Top tier amenity, the rooftop, the view and the pool. In the morning breakfast was great, especially if you want traditional Dominican breakfast, which you should have when in the Dominican Republic. Staff was great. They even prepared a little birthday surprise for my cousin. My only negative was the elevator situation where it would not go to the first floor and you had to attempt many time. I would definitely stay there again.
Friends
8/10
Excellent
09 Jul 2026
WIGBERTO ALFONSO
Considero que deberían de mejorar detalles dentro de la habitación.
No tiene espejo.
El baño, ya que tiene vista panorámica, pudiera tener una parte con vidrio opaco. También se siente algo inseguro porque el piso es resbaloso.
Las camas, la ropa de cama y toallas muy buenas.
Partner
8/10
Excellent
07 Jul 2026
Jose
The staff were great and helpful. Sr Baez and J. Gomera to be specific. The property needs some attention, small holes in the walls, patches on the ceiling and boarded doors . Great location though.
Family_with_children
8/10
Excellent
04 Jul 2026
Santos
Excelente hotel, buena hospitalidad, especialmente del equipo de recepcion y del restaurante. Gracias a Andrea por su hospitalidad en el restaurante y su servicio en el desayuno.
Family_with_children
6/10
Pleasant
03 Jul 2026
ofelia
If you travel for business, this is not your hotel. Friendly front desk but aside from that, they still have some ways to go. I Guess it's good for tourists and families.
Keep in mind they do not have a proper restaurant, what they have is outdoor space around the pool with tables. I chose it because of the price, should've known better.
Self
10/10
Exceptional
01 Jul 2026
Luiz Miguel
Excelente
10/10
Exceptional
25 Jun 2026
Karina
Excelente todo
Pero pagué por una habitación frente al mar y me dieron una frente a una construcción Jum
Partner
10/10
Exceptional
25 Jun 2026
Noemi
Very nice hotel. Staff was amazing too
Family_with_children
10/10
Exceptional
23 Jun 2026
Yamilet
Satisfecha con el hotel y sus servicios.
Excelente estadía . Muy buenas atenciones de Lisbeth en restaurante .
Partner
10/10
Exceptional
23 Jun 2026
Yamilet
Muy Satisfecha. Fui por una noche para fines de trabajo y quedé tan complacida, que mi esposo y yo decidimos quedarnos dos noches más para descanso. Es un hotel con mucha calidad en su instalación y sus servicios. Recibimos muy buena atención en el área de piscina por la joven Lisbeth, muy servicial y buen ánimo. También la atención que recibí en el Lobby fue excelente.
Volveremos a repetir nuestra estadía.
Partner
10/10
Exceptional
22 Jun 2026
Juan Carlos
An absolutely fantastic stay! From the moment we arrived, the staff was incredibly warm and efficient, quickly check in .Our room was spacious, spotless, and featured an incredibly comfortable bed with crisp linens. Staff was always on point and super friendly. Been traveling for work my entire life. This place is top-notch;10 out of 10
Partner
8/10
Excellent
20 Jun 2026
Lydia
Hotel is in a very nice good location. People are very kind and hospital. There’s a nightclub in the place. That’s very popular. And the noise of the music makes it all all the way up to the ninth floor as my only complaint. Otherwise a good experience
Family
6/10
Pleasant
15 Jun 2026
Antonia
It was
Self
10/10
Exceptional
15 Jun 2026
Irene
Todo estuvo súper bien! La atencion del personal, limpieza, vista, etc. En especial la atención de Kleyber 1000/100
Self
10/10
Exceptional
12 Jun 2026
HUGO ALEXANDER
Very good customer service
Family_with_children
6/10
Pleasant
08 Jun 2026
Puccini
Ok
10/10
Exceptional
07 Jun 2026
Cynthia
The staff are friendly and helpful. The room was very clean and the bathroom was huge! They have a club in the hotel which is upscale I was not able to go since I was tired after a day of running errands in the City of Santo Domingo. Overall a nice place to stay if you’re in the City.
Partner
10/10
Exceptional
06 Jun 2026
Victor
Very polite staff and is in very nice location and the night club very nice
Family_with_children
6/10
Pleasant
02 Jun 2026
HuiMin
Even though it’s at the soft opening stage, our room was not fully cleaned. There were hairs on shower head, dust/hair balls near the rug by the bed, the faucet and shower unit’s coating were partially peeled off. One of the back door’s coat hook was missing, and the cleaning staff even put a sheet of tissue underneath the plastic cup near the sink, which seemed truly weird.

The breakfast was ok, the restaurant is dated.

The view of the pool and the coastline is nice.

Our oceanfront room on 12th floor had an unbeatable view which made all the things mentioned above tolerable.

If it was only for one night, it’s ok.
Friends_and_family Family
6/10
Pleasant
01 Jun 2026
Nora
I went there on a day where there was an event which meant I couldn't have dinner on the rooftop. Additionally, there were no towels in my room, the sink was clocked and the water to shower in was too cold. So it wasn't the best but it's a stunning hotel
10/10
Exceptional
31 May 2026
Luigi
Great service, the room was super clean and the staff extremely friendly! Breakfast had a loooot of options and it was super tasty! We all loved it!
Family_with_children
4/10
Poor
30 May 2026
angelica
Un hotel pequeño pero lindo. No teníamos toallas de baño. La sábanas estaban manchadas y cuando se llamó para que subieran toallas, subieron una toalla y éramos dos personas.
Partner
10/10
Exceptional
28 May 2026
Gustavo
Nice hotel
Partner
8/10
Excellent
25 May 2026
Bouke
Its a very nice spot, location location. Rooms are big and nice shower, a bit empty, however the view compensates all! Breakfast was nice. Restaurant for dinner very expensive and not very good. Rest fantastic
Partner
10/10
Exceptional
24 May 2026
Gustavus
Rooms were clean
Breakfast is good
Partner
6/10
Pleasant
24 May 2026
Lionel
Property was very nice and very clean If your visiting a friend or friends they won’t allow them to access the property
Friends
8/10
Excellent
23 May 2026
Ashley
The hotel was very nice, it’s pretty new, so it’s very clean and organized, they were doing a hotel commercial during my stay so I had to work around it.
Friends
10/10
Exceptional
23 May 2026
Wilson
Well recommended staff very helpful and the hotel door man Abreu great customer service
4/10
Poor
22 May 2026
ROBERT
My experience was very disappointing. When I arrived, I asked the valet attendant if he could assist me with the valet service, but he simply responded “no.” As a result, I had to park my own car, which defeats the purpose of having valet parking available.
In addition, the security staff were arrogant and unprofessional. Their attitude was rude, and they showed very poor customer service skills
The only positive part of my stay was the check-in agent, who was friendly, professional, and very helpful. They made the check-in process smooth and welcoming, which I greatly appreciated.
Self
10/10
Exceptional
21 May 2026
Helen
room was very clean, staff was helpful, breakfast was yummy and good location. Club was 10/10!!!
Partner
10/10
Exceptional
20 May 2026
Alessio
Tutto perfetto. Ci ritorneremo
Friends_and_family Family
10/10
Exceptional
18 May 2026
Maria
Excelente atenciones! El lugar muy acogedor, una expectacular vista y un delicioso desayuno.
Partner
10/10
Exceptional
17 May 2026
Stephanie
Had a short but great stay at Mauad Hotel. The lobby is beautiful and the staff very welcoming and pleasant. The room was not huge but the bed was very comfortable and the mini fridge stocked with water. The view on the seaside is a must and looking over the sea while having a shower was very relaxing.
Breakfast had an adequate variety and everything was fresh (except the juice). The rooftop where breakfast is served is beautiful and features a nice pool, which is only 3 feet deep and that was great for kids.
The only minor detail is that you can hear people speak in the hallway quite clearly while you are in the room but thankfully, most people were quiet.
We would definitely stay there again.
Indoor parking is also a nice to have and the location is very central with quick access to Zona colonial and Malecón.
Family_with_children
10/10
Exceptional
14 May 2026
Gary
The staff is amazing. Specially one of the two gentlemen at the front desk. Not the bold one, he’s so amazing. It was a great pleasure to stay there. I’ll definitely come back!
Friends
10/10
Exceptional
05 May 2026
Mariela
The breakfast was excellent—very tasty. I absolutely loved it. 10 out of 10.
Family_with_children
10/10
Exceptional
04 May 2026
Gilberto
Excelente hotel, limpio, buenas habitaciones
Partner
10/10
Exceptional
29 Apr 2026
Andrés
Like it
Self
8/10
Excellent
29 Apr 2026
leidy
Personal muy amable, cuartos bien limpios desayuno muy delicioso.
8/10
Excellent
28 Apr 2026
Marlene
El personal muy amable el curto limpio y acomodado el desayuno estuvo bien .
Family_with_children
10/10
Exceptional
24 Apr 2026
Connor
Beautiful hotel very friendly staff
8/10
Excellent
20 Apr 2026
Rosanna
Very clean, good breakfast, close to the Malecon
Partner
2/10
Poor
19 Apr 2026
Laureni
The lobby is very comfortable and impressive, the view in the ocean view room was fantastic but unfortunately does not set the tone for the property.
It had been raining and there was so much water damage and leaking not only in my room but the restaurant as well. The whole hotel felt stuffy and humid. It's hard to believe that this is a new hotel, it's in shambles.
The room furniture is minimal, the layout and lighting especially in the bathroom is very awkward and insufficient. The comforter in the bed was very comfortable but all the pillows were so high my neck started to hurt.
Other reviews talked up the breakfast so much I was really looking forward to it. It was average at best. Also, we ate dinner at the hotel a few times and overall the food was mediocre.
The staff was very polite and did the best they could but overall I can't recommend this hotel to anyone. I ended leaving the property early.
Expedia was awful to deal with as they refused to give me a refund for the days I didn't stay at the hotel. Their excuse was that they couldn't reach anyone from the property, but how is that on me? They didn't even ask to see my pictures. I've used Expedia for over 20 years and I've never had an experience like this before. I'm very disappointed.
Family_with_children
10/10
Exceptional
18 Apr 2026
cristian
Todo excelente , Báez el mejor allá
Family
10/10
Exceptional
14 Apr 2026
Cristina
Park garage a litter bit bad to fit but good
Partner
6/10
Pleasant
09 Apr 2026
Robert
Hotel nothing like advertised . .no castle front just boring glass. No shop, no information board, staff no knowledge of local area, pushed their own taxi at10 dollars (approx 530 peso) to cathedral, uber was 97 peso. Restaurant staff reluctant to refill breakfast favourites, other meals pleasant but overpriced. There is nothing in this area for holiday makers, an hour walk to the colonial area, local beach and surrounds filthy.
10/10
Exceptional
08 Apr 2026
Oliver
The staff were very courteous, and the room was clean and well-organized. It also had a pleasant smell. My view to the ocean and the city was AMAZING!
Partner
10/10
Exceptional
04 Apr 2026
Roselin
Excelente hotel: bonito, céntrico y con comida deliciosa. Destaco la atención del Sr. Báez y la Sra. Maribel. ¡La pasé genial, lo recomiendo!
Partner
6/10
Pleasant
24 Mar 2026
Siman
Older rooms! Needs renovation
Friends
4/10
Poor
21 Mar 2026
Scott
The staff was extremely unprofessional. I ha
10/10
Exceptional
21 Mar 2026
Dan
Laura Vargas was very helpful
10/10
Exceptional
16 Mar 2026
Martha
Staff was great
10/10
Exceptional
16 Mar 2026
Jaime
Nice new hotel. Located across the street from the Malecón. Staff was great, specially Adriana Paredes, Laura Vargas at the front desk, and Andrea at the restaurant. Breakfast had a lot of varieties of food, many of them typical Dominican dishes.
Partner
10/10
Exceptional
15 Mar 2026
Ramon Enrique
Everything excellent
Self
10/10
Exceptional
11 Mar 2026
Vaden
beautiful
10/10
Exceptional
09 Mar 2026
Michael
Fantastic
10/10
Exceptional
08 Mar 2026
Daryana
The Staff is AMAZING . Todo el personal demasiado amable y atentos ⭐️⭐️⭐️⭐️⭐️ muy lindo el hotel, buen desayuno . Recomendado
Partner
10/10
Exceptional
03 Mar 2026
DANIELE
I had a wonderful stay at Mauad Hotel in Santo Domingo. The hotel has a great atmosphere, very comfortable rooms, and an excellent location to enjoy the city. What really made the difference during my stay was the exceptional service from the staff. A special thanks to Baez and Milan, who were incredibly helpful, friendly, and always available to assist with anything I needed. Their professionalism and warm attitude truly made me feel welcome and taken care of.
Customer service like this makes a stay memorable, and thanks to them my experience at the hotel was even better than expected. Loved the breakfast with the view at Carmela restaurant!
I would definitely recommend Mauad Hotel to anyone visiting Santo Domingo and I look forward to coming back.
Family
10/10
Exceptional
03 Mar 2026
Dayhana
El hotel es nuevo y hermoso!
8/10
Excellent
02 Mar 2026
Sarai Velazquez
People was great
10/10
Exceptional
21 Feb 2026
Ernesto
Excellent services !!! Great view!!! People are amassing and friendly .
Will go back for sure !!!
Self
8/10
Excellent
18 Feb 2026
karla
Nos gusto mucho el hotel, el desayuno muy rico a excepción de los jugos, las habitaciones muy limpias sin embargo la música de la discoteca se escuchaba hasta la 1 de la madrugada, el staff muy atento y amable pero al momento de nuestro check in el staff estuvo discutiendo frente nuestra lo cual recomendaría hacerlo en momento y lugares que los huéspedes no los vean.

En resumen nos gusto mucho la experiencia, no obstante, deben mejorar rn algunas áreas.
Family_with_children
10/10
Exceptional
13 Feb 2026
Anneris
El hotel es muy bonito. Limpio y el staff is excellent. My family and I loved this place.
Business_and_leisure Family_with_children
10/10
Exceptional
04 Feb 2026
Jose Miguel
Great hotel, excellent customer service. Rooms are great. Restaurant amazing.
Business_and_leisure Self
10/10
Exceptional
24 Jan 2026
Sor M
Nuestra estadia fue magnifica. Desde que llegamos nos recibio Baez, muy amable, al igual que el personal en recepcion. La habitacion fue grandiosa, muy limpio todo y con sus amenidades, y una vista de la cuidad y el mar de ensueño. La gerente Laura Jimenez fue increible, mas alla de lo esperado y super profesional y atenta. El restaurante es excelente y el trato de sus empleados, Andrea en el desayuno, una persona muy dulce y amable, y en la noche nos atendio muy bien Tommy. La comida suuuper buena. Agradezco a todos por sus atenciones. Definitivamente lo recomiendo y volvere de seguro.
Leisure Partner
10/10
Exceptional
21 Jan 2026
Khiry
The staff was tremendous very helpful, the rooftop is beautiful also gives you a great view of the ocean.
Friends_and_family Friends
10/10
Exceptional
19 Jan 2026
Rossy
Encantada con el lugar y el servicio, sin dudas es un lugar al que volveré muchas veces.
Leisure Self
8/10
Excellent
10 Jan 2026
Juan José Rodríguez
Muy buena localización y vista espectacular, Ocean View. Siempre estuvo limpio. El personal fue muy amable y servicial. Hay seguridad en el hotel. Los cuartos son grandes y espaciosos. A la habitación le hacía falta una silla ya que solo posee las camas y el gavetero. Además, hacía falta algo para colocar la maleta y no tenerla que poner sobre la cama siempre.

El baño es muy espacioso. La ducha muy buena. Sin embargo, el lavamanos carecía de espacio para colocar los productos de higiene tales como cepillo de dientes, pasta dental, scrubs, cremas, entre otros, que nos gusta tener justo al lado cuando se utilizan.

En general, fue muy buena estadía en el Malecón de Santo Domingo.
10/10
Exceptional
09 Jan 2026
Yaniris
This is one of the best Hotel I've been to in Santo Domingo. Friendly Staff and most important very Clean. I would definitely go back again.
Leisure Family_with_children
10/10
Exceptional
30 Dec 2025
Julia
Un hotel muy lindo, bien ubicado
Leisure Family
6/10
Pleasant
29 Dec 2025
Francisco
El hotel es nuevo, solo hay que tener más cuidado con el mantenimiento.
Business_and_leisure Self
2/10
Poor
26 Dec 2025
penelope
Rooms were oversold no room availability at midnight
6/10
Pleasant
25 Dec 2025
Leandro
Suite 1001 with the ocean view and bathtub, INCREDIBLE view, tub experience is great, very spacious room, beds are comfortable and breakfast is healthy BUT Few things I’d say they need to work on.

1. when it rains the water filters through the concrete ceiling near the window causing even potential hazard since the electrical outlet gets saturated by the water.
2. electrical plugs aren’t close to bed making it a little hard to place your phone near you when charging or at least in places where it’s not reasonable to get to
3. Not much on amenities like a clothe iron, just water on the fridge with not much selection to choose from. Almost like a Airbnb where you would have to come prepared with your own items
4. Parking indoors is super tight so you have to squeeze between cars so much so it becomes hard to open the door. Have to strategize to park well
5. Employee barged in the room at 3 am in the morning uninvited assuming it was empty without confirming with the front desk or knocking. Guy apologized but communication is needed.

6. Room service, has yet to be established and ongoing construction is still taking place


Other than that still was an amazing experience overall
Leisure Partner
8/10
Excellent
25 Dec 2025
Giselle
Hotel hermoso, comida deliciosa, habitación espaciosa. Mi unica queja es el parqueo el cual es bastante incómodo.
Leisure Partner
6/10
Pleasant
12 Dec 2025
Alexis
Our experience was disappointing. There was no room service available. The toilet did not flush correctly, and the shower water drained very slowly. Breakfast was below average. The staff appeared unfriendly and unapproachable, making us feel uneasy about asking questions or requesting assistance.
Business_and_leisure Family_with_children
10/10
Exceptional
12 Dec 2025
katheryn
Great service, very clean excellent atmosphere. Great location and Breakfast was fantastic. Would definitely stay there again!
Leisure Self
10/10
Exceptional
09 Dec 2025
Cristian
Excelente instalación y servicio,
2/10
Poor
03 Dec 2025
Magdalena
Absolutely — here’s the updated version with that important detail included:

---

**Title: Beautiful Lobby, But Felt Like Sleeping in a Nightclub**

We had high hopes when we booked Mauad Hotel — it’s new, the lobby is gorgeous, and the service at check-in was excellent. Unfortunately, that’s where the positives ended.

The rooms were a major disappointment and didn’t match the upscale look of the lobby. Furniture felt low-quality, and simple amenities like bathrobes, slippers, and proper toiletries were missing. Even the air freshener was overpowering, and there were no plugs in the bathroom for a hair dryer.

We have stayed at dozens of hotels in Santo Domingo and many more internationally, and we have *never* experienced anything like this.

Our biggest issue — the noise. We were traveling with our two young daughters, and both nights we stayed, the bass and music were unbelievably loud. The first night we didn’t realize it was coming from the hotel, but the second night we complained around 9pm. We were told a private rooftop party would finish by 12:30am. After 1am, it only got worse. We changed rooms multiple times (from the 11th floor to the 9th, and later again down the hall), but the music continued — eventually coming from the hotel’s own disco. It was after 3am before we found a room that was only *slightly* quieter.

The staff did try to help by moving us, but nothing truly resolved the problem. If you want to stay inside a nightclub, this is it.
Business_and_leisure Family_with_children
10/10
Exceptional
01 Dec 2025
Luis
Excelente room, great view and room was spotless
Leisure Family
8/10
Excellent
30 Nov 2025
Melissa
Breakfast was great!
10/10
Exceptional
28 Nov 2025
Odette
My recent stay at the Mauad Hotel Boutique was genuinely exciting! You can tell this place is brand new and super stylish—it's got tons of potential and a modern luxury vibe. The hospitality was genuine right from the start; the Front Desk staff during check-in were seriously outstanding, setting a world-class standard for warmth and efficiency. They deserve major praise!

The hotel feels really fresh, but you can see they're still putting on the final touches while construction wraps up. The only little letdown was the check-out staff, who weren't as friendly as the crew when I arrived.

Honestly, the few things they missed in the rooms are so simple to fix, which is awesome because it means quick improvements are ahead. They just need a few basic things to make the rooms five-star: a full-length mirror, a hook for towels in the bathroom, a proper electrical outlet near the vanity, a small shelf to act as a nightstand on either side of the beds, and a bench or suitcase rack at the foot of each bed.

The true star of the show is the speakeasy club, La Biblioteca. It's nothing short of amazing—it’s super trendy, upscale, and beautifully designed. The vibe for a high-end night out is perfect.
Leisure Self
10/10
Exceptional
25 Nov 2025
Sandra
I stayed at Hotel Mauad from Nov 19–23 and had a very positive experience. The property is beautiful, modern, and still very new. The lobby is stunning, the rooms are spacious with comfortable beds, and the staff were consistently friendly, bilingual, and genuinely welcoming.

There are some areas that could be improved as the hotel finishes opening: hallways are noisy with rolling luggage, the bathroom sink/outlet setup is awkward, and the room could use more furniture. The nightclub’s shared entrance creates crowding during peak hours.

Still, the staff, especially Mr. Báez, made my stay exceptional. With a few refinements, this hotel has real potential to become a top choice in Santo Domingo.
Business_and_leisure Family
10/10
Exceptional
24 Nov 2025
Felix
Clean, new rooms, nice staff
Leisure Family
8/10
Excellent
23 Nov 2025
Maria
The hotel was very nice, its not completely open and its missing some details but it was very good. The staff was excellent. My suite was missing some details like night table with lamp, more lighting in the bathroom mirror, a mirror outside the bathroom, us womens need a mirror☺️. Even with all the details missing it was a good experience. I would definitely go back.
The discote was awesome!
Leisure Family
6/10
Pleasant
23 Nov 2025
Rafael
Hello,

I am requesting a refund for our recent stay, as the hotel was clearly not ready to open and the experience was far below expectations. We encountered multiple issues during our stay, including:
•Cold shower with no hot water
•AC not working
•Lack of beverages and several food items
•Loud music throughout the night, which made it difficult to sleep
•Overall unpreparedness of the property

This was especially disappointing because we were there to celebrate our cousin’s wedding, and these issues significantly impacted our stay.

Given the circumstances, I am requesting a full refund. Please let me know what information you need from me to process this request.
Leisure Family
10/10
Exceptional
13 Nov 2025
Rebecca
Nothing to complain
Leisure Partner
10/10
Exceptional
06 Nov 2025
Rebecca
The staff was very nice nothing to complain and great hotel to saty!
Leisure Partner
10/10
Exceptional
04 Nov 2025
Leonardo
Everything was extremely clean and friendly staff
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
Natividad
Todo en general,sobre todo la atención del gerente
Friends_and_family Family
10/10
Exceptional
22 Oct 2025
Heather
Loved our suite…the view was spectacular! Staff is so friendly and it’s a lovely property. We highly recommend and will stay again!
Business_and_leisure Partner
10/10
Exceptional
16 Oct 2025
Shanice
Beautiful view. Super clean and most importantly great customer service.
Leisure Family_with_children
10/10
Exceptional
22 Sep 2025
David
our room had an spectacular view of the whole city and was elegantly appointed with excellent amenities. They told us the hotel is in a soft opening (brand new). The staff is genuinely friendly and very attentive, They did not charge us our early check-in and that was a big plus. The rooftop offers spectacular views that take your breath away. Breakfast was included and probably was the best, most complete and upscale breakfast I've had in a while
Business_and_leisure Partner
10/10
Exceptional
19 Mar 2022
J
Fresh Rose Petals on the bed, super friendly staff. It feels more like a B&B, but just because its a smaller hotel. I will be staying there on my next trip, it was excellent and very inexpensive too
Leisure
10/10
Exceptional
14 Mar 2022
Verified traveler
Extrordinary service, great location!
10/10
Exceptional
07 Mar 2022
Marcelle
Very nice staff
Family_with_children
10/10
Exceptional
02 Mar 2022
Socrates
The rooms and bathrooms are big enough to feel comfortable. Very good air conditioning. Strong wifi speeds. The security is excellent. The staff is super accommodating and welcoming. The breakfast is top notch. Close to everything! Thank you!
Business_and_leisure Family
10/10
Exceptional
01 Mar 2022
FIONA
Very friendly family owned hotel. Excellent breakfast. Thank you!
Business Friends
6/10
Pleasant
21 Dec 2021
Eileen
The property it’s beautiful. Don Luis & the front desk staff, cooking/cleaning staff go above & beyond to provide top notch service. The rooms are designed to have a quick stay in for a night while traveling. Breakfast it’s good, comfy bed, AC it’s great, water doesn’t get completely hot & does not have much pressure but im fine on that. Hopefully they’ll be able to add internet/wifi coverage to all rooms, I enjoyed getting work done on their roof.
Business_and_leisure Self
8/10
Excellent
04 Dec 2021
Yokasta
Creo que lo que falta es un poco más de espacio en las habitaciones, si vas con muchas maletas no hay donde ponerlas.
Leisure Family

Location & surroundings

Mauad Hotel Boutique & Spa
Calle Josa Maria Heredia, Santo Domingo, Dominican Republic

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Mauad Hotel Boutique & Spa

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