Name: Lia Charlton Hotel Shenzhen
Address: No.13 Gaoxin South 4th Road, Hi-tech Park, 13, Shenzhen, 518057, CN

2/10

Poor

19 Jul 2026

Hongzeng

The hotel is very convenient, the surrounding locations are very good, and the room is very comfortable. The only bad thing is that the male waiter here is not very friendly. I always feel impatient. The service attitude makes people not feel like well

Friends_and_family Family

10/10

Exceptional

06 Nov 2025

Gilbert

Everything was mint

Business_and_leisure

8/10

Excellent

21 Jan 2020

MURALIRAJ

Good

Business

8/10

Excellent

09 Dec 2019

Verified traveler

Good!

Fantastic view and lots of space in the room.

Friends_and_family Friends

4/10

Poor

05 Oct 2019

Verified traveler

Pros
- Located well close to relatively new Shenzhen area.
- Only 7 mins distance to \"Windows of the world\" theme park with taxi
- Quite large room

Cons
- Very strong smoking smell in a non smoking room as well as the aisle. Smell even affected the bed and pillows. Mould around bathroom area.
- Should have staffs with fluent english. This will be very useful.

Leisure Family

8/10

Excellent

29 Jul 2019

Amardeep

Nice hotel

The hotel was located very close to my office and was a comfortable walk of just 500+m. The walk back and forth to work place was not nice as I had to walk past a public toilet which was very badly stinking all the time. The hotel and its services was nice. I don't smoke, and dont like smoke smell. I could smell smoke as soon as I entered my floor. That was bad, once I entered my room, it was very nice. Breakfast was good. Very few staff members in the hotel and their restaurant speak english. That was a little problem but managed it nonetheless. Overall the hotel was good and I will surely stay in the same hotel if I happen to visit Shenzhen for work.

8/10

Excellent

06 Jun 2019

Verified traveler

Only problem was the very noisy construction which sometimes continued all night. Not the fault of the hotel. The hotel changed my room at one stage to avoid the worst of the noise.
Local area perfect for my business but the construction was very disruptive

8/10

Excellent

29 May 2019

Verified traveler

Nice location in walking distance to metro and business center.

Business Partner

8/10

Excellent

28 Apr 2019

Martin

OK hotel in a dull area

The room smelled a bit of smoke. Breakfast was fine. Some of the furniture had holes from cigarette burns. Otherwise the place is OK, especially if you have business in the hi-tech area. I would not have stayed here otehrwise because the area is quite boring.

10/10

Exceptional

24 Feb 2019

Stephen

Very good.

The Lia Charlton is a clean, reliable hotel and I stay there often when in Shenzhen. It is a very good value for the money.

8/10

Excellent

07 Feb 2019

Tung

The room is clean and spacious. Hotel staff are helpful. However, have to walk quite a distance from the nearest subway station to the hotel and the passage is quiet, hardly to meet other passengers ..... scary especially at night.

10/10

Exceptional

17 Jan 2019

Bee Wah

Will stay again

I used to stay here when I was on business trips , the comfort of the stay remains excellent

Family

10/10

Exceptional

29 Dec 2018

MarkJ

Had a short 4 night stay with breakfast; check-in and out hassle free, staff attentive and helpful, breakfast had plenty of choice (Asian and Western alike) would recommend to family and friends...
BTW the location at Hi-Tech Park was within easy walking distance and on the main line for the airport + Luohu (Line 1)

10/10

Exceptional

04 Dec 2018

Bee Wah

One of my favourite hotel

I like the cosy ambience in the room

8/10

Excellent

26 Nov 2018

Verified traveler

Decent hotel with very nice restaurant.

8/10

Excellent

25 Nov 2018

Verified traveler

Good hotel which could really stand out

The hotel looks like one that was built for a grand scale and to be up market. It would have been great to see that translate a little more into the overall condition and experience at the hotel. Not having 24 food is a real bummer when you arrive at midnight as there is nothing walking distance from the hotel as a substitute. The minibar was empty. Bathroom condition although clean could be improved with even small improvements as it feels dated. The massage room is 24 hours, but seemed to just be big as opposed to being quality. Main massage area had at least 30-40 seats! Both time I visited, me and my friend were the only two people in there. Chinese restaurant on the 3rd floor served very good food, definitely a standout.

8/10

Excellent

12 Oct 2018

JK

Good value hotel 10 mins walk to Hi Tech stationer on Line 1 of MTR

6/10

Pleasant

22 Sep 2018

Richard

Misleading picture and facilities. No real bar.

Not sure whose at fault. Some of the pictures on Hotel.com do not match with the Hotel. It’s states that there are two bars and restaurants and there are not two bars or at least it’s not as per the pictures shown as apparently that was 3 plus years ago. The so called rooftop pool bar is not open either. The location is a problem to get taxis and when I asked the concierge to organise a taxi he actually said no to start with and a little argumentative, what he should have said was that yes he could order but it would take 25-30 minutes as busy, which I would have accepted but I only speak English so Hotel needs to make improvements to cater for Westerners. It’s teally comfortable rooms so it’s okay if you happy to wait for transport but not really any decent facilities in walking distance.

10/10

Exceptional

10 Jun 2018

ragavan

excellent experience and always helpful staff!
didn’t have any language issues.
I was charged for breakfast which is fine but only during checkout i found out that charge is for the whole day unlimited meal. Better to make it more clear

10/10

Exceptional

26 Mar 2018

Verified traveler

Offered everhing needed and did it well

Food, rooms and service all very good.

6/10

Pleasant

11 Feb 2018

Verified traveler

I have booked a room in the non-smoking floor but the room still has very strong sense of smoke. The bathroom shower has a lot of mold and the tables are full of dust. Overall cleanliness was unsatisfactory.
However, the customer service is quite nice. The response really quick to all to all the calls and response really quickly. The area is quite quiet or at least during the weekend and it's quite easy to get good take away food nearby.

6/10

Pleasant

11 Dec 2017

don

If Your working in the area then this would be a convenient hotel otherwise it’s not close to the metro,restaurants,shopping anything really. The Korean spa gives a great foot massage definitely get one at the end of a busy day. Rooms are big and clean.

Partner

8/10

Excellent

24 Jun 2017

Srikanth

The hotel room was comfortable, clean and good for a week of business trip. Its 10-15 min walk from the closest metro station, if you catch the metro you can get to the shopping and attractions easily.
Cons - The communication was very hard with few folks at the hotel and due to which I couldn't get few things that I wanted. I had trouble during billing, since they weren't familiar with a forex travel card and treated it like a credit card. Causing me much trouble during my check out and wish it was more smoother process. There are no restaurants near this place and you dont have much good options. I had issues with wifi also, connections was not as efficient between the lower and upper levels

10/10

Exceptional

15 May 2017

Verified traveler

It is a good hotel.

10/10

Exceptional

09 Apr 2017

Verified traveler

Good hotel, only problems were that the air conditioning did not work very well and the \"aroma machines\" in the lobby were horrible - these devices make it hard to breathe and give me a migraine headache.
Good business area, hotel was close to facility we were visiting.
Excellent helpful staff. Very good food.

4/10

Poor

01 Mar 2017

Verified traveler

Check out time was super long, took half hour for only 10 people with 4 counter operating.

10/10

Exceptional

23 Nov 2016

Steven

It would have been easier to get around if they had a Tran later on staff. They were unable to help is with directions and transportation to local attractions

8/10

Excellent

11 Aug 2016

Verified traveler

It was a pleasant experience. I loved the staff 'cause they were so nice to me.

8/10

Excellent

28 Jul 2016

Verified traveler

No restaurant near. Quiet area.

Quiet area. But not many restaurants near.

8/10

Excellent

03 May 2016

Michael

Happy Surprise

My wife and I made a last minute decision to stay in Shenzhen for a night during a major Chinese national holiday. To our surprise, we got a fantastic deal even though we were unfamiliar with the area and hotel itself. When we arrived, we were happy to have been greeted by friendly staff and were quickly shown to our room. The room itself was very comfortable and large for the price we paid. The only downside was that the hotel did not have a swimming pool, but everything else we experienced was beyond what we expected. We will definitely stay here again during our next trip to Shenzhen. Thank you.

Partner

8/10

Excellent

25 Apr 2016

Charles

The hotel is well located close to the border crossing to and from HK.
The hotel entrance was hard to find. Several taxis had hard time finding the entrance. The room was large, closet space was very tight. The hotel was not able to exchange currency for its guests and that created a problem. Trying to change money at the bank next door was very complicated for a traveler that did not understand Chinese.

10/10

Exceptional

13 Jan 2016

ZIHAN

Enjoyed It

I enjoyed my stay at this hotel. I was impressed with the room size. It was clean and new. The restaurant within the hotel was good as well, and there is a 24 hour KFC not far from the hotel. Lots of tech companies around, great for my business trip there.

8/10

Excellent

15 Nov 2015

WING WAH

Good Canteen

Nice room but have no Chinese tea, stuff only for single, even I ordered 2 person.
The staff are polite but not so effective and make some mistake (just like the breakfast arrangement)

6/10

Pleasant

12 Nov 2015

WILLIAM

Business Trip, 2 nights

Hotel is located in a quiet part of Shenzhen, surrounded by offices. It is very quiet at night. I did find some hawker food stalls at the back of the hotel at night. Service was really just minimal. Service from the day staff was significantly better than the night staff. It's a rather new hotel and some taxi drivers were not familiar, so bring along a hotel card when you go out. I am not impressed by the hotel and I don't think I will ever return back again.

10/10

Exceptional

04 Nov 2015

moises

Easy to get in and out of and comfortable for slee

Easy to get in and out of and comfortable for sleeping

8/10

Excellent

21 Oct 2015

Verified traveler

My stay at Lia Charlton was good

I enjoyed the food at the Chinese restaurant there. I also like the cafe downstair at the lobby that serves coffee and fresh baked pastry daily so I didn't have to look else where for breakfast alternative because I usually do not have time for the buffet style breakfast.

6/10

Pleasant

29 Sep 2015

geoffrey

Close to the business center

Need add a swimming pool. Need more lpeoffesional trainning on services room cleanning, parking

8/10

Excellent

26 Sep 2015

Honest Feedback

Not bad Value Deal

nice room, nice staff

8/10

Excellent

10 Sep 2015

Tin Lup Yancy

A decent hotel at Nanshan, Shenzhen

Conveniently located close to the metro station, less than 10 mins walk. I was expecting a swimming pool at this hotel unfortunately there is not. Went to the gym instead, it was decent with everything you basically need. However, they provide only one bottle of water, need to pay if you want extra. Workers are polite and helpful. The suites have open view with huge balcony, very comfortable beddings. Everything seems alright except I saw a cockroach crawling on top of the coffee table...

10/10

Exceptional

26 Jul 2015

Verified traveler

good value, good location

it was good.

8/10

Excellent

18 Jul 2015

Verified traveler

Decent enough business hotel.

Spacious room, good wifi. Food was meh, but decent enough.

8/10

Excellent

22 Jun 2015

Verified traveler

Worth to try!

Friendly staffs, highly recommended

8/10

Excellent

21 Jun 2015

Verified traveler

Great experience

Helpful and friendly staffs. Highly recommended!

8/10

Excellent

18 Apr 2026

Raul

Hotel con buenas instalaciones y funcionales , solo un detalle en el SPA que se supone que es externo al Hotel contra

6/10

Pleasant

09 Dec 2025

KUOWEI

普通，還可以

Self

10/10

Exceptional

18 Jun 2025

Bing

it is very good

6/10

Pleasant

10 Jun 2024

yin fung

可接受

Leisure Partner

8/10

Excellent

08 Jun 2024

Yoshihisa

The facility is a little old , but the room so large and clean.

Business

8/10

Excellent

06 Jun 2024

JAVISTECH

시설이나, 숙박은 매우 좋습니다. 하지만 영어 또는 한국어로 의사 소통에 문제가 많습니다.

8/10

Excellent

10 Apr 2023

HO YAN ADAM

酒店設施情況尚可，但是鄰近地方沒有什麼食店可以選擇

Leisure Family

8/10

Excellent

21 Feb 2023

JUIWEI

舒服

Business

8/10

Excellent

20 Feb 2023

Verified traveler

舒適服務也好

Business

6/10

Pleasant

08 Aug 2019

Verified traveler

Stayed here a few times and was satisfied. However, the kid broke one glass cup during the last stay and was charged for 25 RMB. It was a reasonable price, but was it necessary compared to the +1500 RMB per night? Appears to be not friendly for family.

Business_and_leisure Family_with_children

6/10

Pleasant

01 Aug 2019

Verified traveler

过去在空间与设备稀少的健身中心不提供水及毛巾，就已经让住客很不方便了，这次预定时更是没有主动告知健身中心在长时间整修，让人失望

8/10

Excellent

18 May 2019

Verified traveler

南山地区のビジネスに便利

南山地区の大手メーカ出張で利用したが、ほぼ徒歩圏内で用事が済ませれた。ホテルの周りには何もないが、徒歩5分くらいで食堂などがあるエリア、地下鉄まで10分ほど、その先の新しいモールまで15分ほど。近隣の食堂は、大手メーカの人が多く利用するセルフ式が多く、夕方は人であふれる。フロントやポータ、コンセルジュの対応は良かった、部屋もまずまず、バスタブはない。2泊して唯一不満だったのは、6時半から開いている朝食レストランが、6時半時点で半分くらいしかメイン品数準備できず、全部揃うのが7時前くらいだった。星付きホテルなのでこの辺は徹底してほしい。

10/10

Exceptional

15 May 2019

jaemin

great stay!!!

8/10

Excellent

26 Apr 2019

Verified traveler

酒店質素還可以，睡床軟度合適，酒店的位置離地鐵站10多分鐘步程，而行人路有點難行，要過很多車路，酒店附近有數間快餐店及便利店，整體不差

Partner

10/10

Exceptional

18 Apr 2019

BING TENG

讚

一切觀感都不錯

10/10

Exceptional

23 Feb 2019

Verified traveler

優質的酒店

各方面表現都很好 , 只有WIFI 太慢

8/10

Excellent

08 Feb 2019

Pui Shan Iris

房間寬敞舒適！但可能適逢春節假期，酒店內沒有自座歺和咖啡館很早就關門！

10/10

Exceptional

28 Jan 2019

JyunJhou

推薦給其他人

飯店清潔整齊櫃臺人員親切服務佳附近比較沒有啥逛的但是慢慢走路散步可以到萬象天地也不算遠整體來說還是很不錯

8/10

Excellent

31 Dec 2018

HO YAN ADAM

Generally Ok

The hotel is new, clean and good service. The only hesitation would be no convenience and food store nearby, and it is 15mins walking distance away from metro.

Family

6/10

Pleasant

21 Dec 2018

Verified traveler

Gym room was under renovation. No substitute service is available for free.

6/10

Pleasant

15 Dec 2018

Verified traveler

Gym이 공사중이라 아쉽고 아침이 6시 30분 시작인데 제 시간에 음식이 준비되지 않음. 방 철결상태는 좋음

6/10