Name: Orchid Resortel
Address: Orchid Resortel169/28-29 Soi Sansa, Phuket, TH

10/10

Exceptional

13 Mar 2026

Vanessa

Everything was wonderful and the staff over the top helpful!!!

8/10

Excellent

23 Feb 2026

Wayne

Very good location. Easily walkable to Patong Beach and area. Safe location. Parking is close by

Self

10/10

Exceptional

01 Feb 2026

Kim

Everything was perfect, lovely room, great staff and lovely and clean. Food was great and breakfast was very good, would definitely stay here again ❤️

8/10

Excellent

13 Jan 2026

Cindy

The room was very nicely furnished and clean, location great. Only problems were slow WiFi and LOUD construction noise during the day.

Leisure Self

10/10

Exceptional

13 Jan 2026

Brian

I read online becsuse of location on a busy street expect it to be loud but it really wasnt and i could look out my window to the main street

4/10

Poor

23 Dec 2025

Lee

The hotel was under renovation the room was ok but there was no ability to use lobby or any restaurant. Disappointed I wasn’t notified about this prior to arrival or prior to booking

Self

6/10

Pleasant

28 Nov 2025

jeffrey

Staff were very nice and helpful. Rooms were decent. Beds ok. Only hang up I have of this place is just how much renovation is going on w it. In a matter of days the entire lobby was turned into rubble, making it difficult to navigate from the street

8/10

Excellent

16 Nov 2025

Keith

The staff was frendly and the food was decent

Partner

10/10

Exceptional

15 Nov 2025

Daniele

Perfect.

8/10

Excellent

13 May 2025

Leo

Close to everything 5 out of 5

Leisure Self

10/10

Exceptional

10 Mar 2025

Dean

Great location in the middle of all the action. Super clean and wonderful housekeeping services. The rooms are spotless and updated. Hot shower all the time and AC was ice cold ! My room preference was with no window because it was very quiet and able to sleep as long as I wanted any time of the day or night. Great restaurant on the mail level with very good food and service. The rooftop pool area is wonderful and there was never anyone up there so I had it all to myself when wanting to relax for a swim. Staff was very friendly and check in took literally 1 minute and I was headed to my room.

Leisure Self

10/10

Exceptional

20 Feb 2025

Ellie

Another great stay

Great experience, have stayed several times. Well priced and local to shops & Bangla Road. Staff very friendly and helpful

Self

10/10

Exceptional

19 Feb 2025

Erin

We had a fantastic stay at Orchid Resortel. The staff were all so friendly and helpful. We bought the breakfast included option and it was wonderful. The hotel is conveniently located close to the beach and the Main Street with all the bars and restaurants. We would stay here again!

Leisure Partner

10/10

Exceptional

16 Feb 2025

Elsa

Very clean, nice staff

8/10

Excellent

15 Feb 2025

Luis

Nice little hotel in a great location

Leisure Self

10/10

Exceptional

05 Feb 2025

Ernie

What I like about it is that you are exactly about 250 meters from Bangla Road. So if you like partying, that's the place to be

Leisure Self

6/10

Pleasant

17 Jan 2025

Lucian

Great employees. Too bad there were no insulated windows or walls. The street noise is 24/7. Barely got any sleep.

4/10

Poor

16 Jan 2025

Robert

Night time guests are very loud and during early morning and day time the hotel cleaning staff are shouting across levels. Good location but not somewhere you want to stay if you want sleep / any form of quietness

10/10

Exceptional

15 Jan 2025

TRACY

Great value

Awesome hotel to stay. Great location. When I arrived I noticed it was right in the middle of night life I was concerned about noise. They moved my room to the back nice and quiet. Everyone from front desk to all employees very friendly and accommodating. Restaurant in hotel open 24 hours and food is very good. I will definitely stay here in the future.

Self

8/10

Excellent

13 Jan 2025

James

i enjoyed the pool and sauna and the rooms had fans as well as aircon

Leisure Partner

10/10

Exceptional

12 Jan 2025

Jeff

Perfect Phuket Hotel

The Orchid Resortel is the perfect hotel for Phuket. In an amazing area and very close to Bangla Rd and all the action. The rooms are spacious and clean. There is a restaurant and bar downstairs and a pool and sauna on the roof. Everything you could want and very reasonable prices.

8/10

Excellent

03 Jan 2025

Samantha

Better Hotels to Stay

The hotel was in a great location, the staff were friendly and house cleaning did a wonderful job. The room was a decent size but we had to pay an extra 500THB per night for the third person even though we had booked a family room. The pool was small, no gym and the sauna was broken. We probably would not stay at this hotel again given the number of nicer hotels in the area

Friends_and_family Family

2/10

Poor

28 Dec 2024

Emin

Dirty, noisy, unsafe. Just don’t.

Leisure Friends

10/10

Exceptional

26 Dec 2024

Edward

My room was large and had all facilities. Everyting worked correctly and the room was serviced every day. Hotel was at the centre of the liveliest part of Patong yet the room was very quiet. Staff were helpful and efficient but unobtrusive. I would recommend this hotel to anyone.

Leisure Self

8/10

Excellent

21 Dec 2024

Jeffrey

Great place

6/10

Pleasant

04 Dec 2024

Adimurthy

This place has no generator , if there is power outage , you have to climb up and down on stairs and carry your luggage . Staff are friendly and decent hotel

Self

6/10

Pleasant

03 Dec 2024

Virginia

Room was upgraded ro a larger room but overlooked the street, was extremely noisey all night till 6.30am some mornings

Leisure Family

8/10

Excellent

30 Nov 2024

Joseph

Nice and clean place. Close to restaurants, bars, massage, etc

But, noise all night

Leisure Partner

8/10

Excellent

28 Nov 2024

Wei

Right next to the shopping mall and the most crowded bangla rd

Leisure Friends

8/10

Excellent

22 Nov 2024

Raul

Great location.

Leisure

10/10

Exceptional

19 Nov 2024

rahul reddy

The property has good quality spacious rooms in a premium location .

Leisure Self

8/10

Excellent

12 Nov 2024

paul

Good staff and friendly Good meals

Leisure Partner

10/10

Exceptional

12 Nov 2024

Diego

Amazing hotel

Business_and_leisure Self

10/10

Exceptional

09 Nov 2024

Anthony

Big rooms with comfortable bed
Nice shower and excellent restaurant

Leisure Friends

8/10

Excellent

15 Sep 2024

Andy

The food served in this hotel restaurant is excellent. Cannot go wrong.

Leisure Friends

8/10

Excellent

15 Aug 2024

TAKAKO

便利な場所にあります。

便利な場所にありますが、賑やかな通りに面しているので少々騒がしいです。
スタッフの皆さんはフレンドリーで親切です。清掃は毎日して頂けました。
エアコンの効きは良いです。シャワーの水圧は若干弱いです。窓のあるお部屋でしたが、レースのカーテンがなかったので、ずっと閉めっぱなしにしなければいけなかったのが、やや残念でした。
お部屋は広くて大きな冷蔵庫があります。冷凍もありました。

Self

8/10

Excellent

07 Aug 2024

rick

Great location

Great location

Partner

8/10

Excellent

06 Aug 2024

rick

Location was excellent

Partner

8/10

Excellent

03 Aug 2024

rick

Excellent location

Checking in was very difficult

Self

2/10

Poor

17 Jul 2024

Anthony

If you would lie to stay in torn dirty sheets ,no power for 7 hours no hot water in 18 hours feel free to stay there

Leisure Self

10/10

Exceptional

31 May 2024

Gary

Staff very happy and helpful

Leisure Self

8/10

Excellent

29 May 2024

Lal

Was okay, no issue with hotel but i had not understood that the location would be like this. Full of SW (yes in front of the door even..). I get that that is Patong reality but i wasn’t expecting it to be this bad. Definitely wouldn’t recommend for a family. Room and staff were good though

Leisure Self

8/10

Excellent

18 Apr 2024

Daniel

Close and central
Rooms were a good size we stayed there two separate times over the trip and had no issues

Partner

10/10

Exceptional

17 Apr 2024

Richard

Great place

Leisure Self

10/10

Exceptional

08 Apr 2024

michael

It was a gem in the middle of the excitement that is Patong. The staff were extremely friendly and helpful. The hotel is super clean and updated . Close walk to all activites and 5 minute walk to beach. A 7-11 is next door which ic convenient. Overall th ebest bang for your buck, great value!

10/10

Exceptional

07 Mar 2024

Christopher

Clean nice convenient

Leisure Self

4/10

Poor

05 Feb 2024

Nick

Staff were nice
Quick check in
Location right next to Bangla
But the beds were like concrete and the noise from the scooters and massage parlours were horrible didn’t sleep the whole night moved hotel after one night

Leisure Self

10/10

Exceptional

05 Jan 2024

MAD

Great place to stay to be right near the action without the noise. Has a bar and restaurant attached and the staff is a great help. They accommodated is to the room type we needed and let us keep our bags there, while we took 2 days to Phi Phi. Highly recommended

Leisure Partner

10/10

Exceptional

03 Jan 2024

Richard

👍

10/10

Exceptional

24 Dec 2023

Muoi

I stayed here for 5 nights and had a fantastic stay. All the staff were polite and helpfull and made me feel very welcomed. The rooms were cleaned every day. 2 water bottles were provided each day and the room was equipped with air conditioning. The location is un-beatable and walking distance to all the nightlife, shopping and restaurants. The beach is only a short walk. I highly recommend staying at The Orchid Resortel and will definately booking again when I come back next year!

Leisure Family

2/10

Poor

22 Nov 2023

her

Staff service want me to pay 300 baht becuase they say they don't got full price for the room becuase Expedia cut off the money and then don't have full price for the room

10/10

Exceptional

23 Oct 2023

Wayne

Loved it great spot

Central Patong position. Next to massive mall & walking street

Self

10/10

Exceptional

03 Mar 2023

Richard

All the employees were very helpful and pleasant to deal with. Room was not large but very clean. The food in the restaurant was excellent

Leisure Self

10/10

Exceptional

22 Feb 2020

keith

very nice hotel, staff did a great job. would recommend it.

Self

8/10

Excellent

14 Feb 2020

Tagg

The room and bed was as depicted. Its shower had reliable hot water. The hotel's lift operates well. The facility is suitably maintained in reasonable repair.
The staff were nice, accomodating, and made efforts to ensure that my needs were met -- even those of which I might have been unaware.
It is within 2 minutes walk of Soi Bangla. Considering the location, my interior room was amazingly insulated from outside noise.

Leisure Self

4/10

Poor

31 Jan 2020

Verified traveler

I couldn’t be more upset with the staff at this hotel, I have never been treated so terribly. I had a friend come up to my room for a drink and they charged me 1,500 baht. They literally laughed in my face when I argued the fact, I brought up how I’m already paying a lot of money for this hotel and the lady at the front literally told me no I wasn’t. She told me I can leave with no refund if I would like, I felt uncomfortable and unwelcome the whole time here. The only thing good was the cleanliness of the hotel.

Leisure Self

8/10

Excellent

16 Jan 2020

Verified traveler

Overall is ok the room is clean. The location is good close to pathong beach many restaurant around the area.

Friends

10/10

Exceptional

31 Oct 2019

Fenny

Clean, tidy and friendly staff.

Leisure Friends

8/10

Excellent

25 Sep 2019

Verified traveler

Several times power was interrupted ,lifts not working. . Limited food selection for breakfast .

Leisure Self

8/10

Excellent

29 May 2019

Verified traveler

The property is located near a busy and happening location in Patong. There are many good restaurants nearby. The breakfast spread is decent.

Leisure Self

8/10

Excellent

10 Mar 2019

Verified traveler

Pleasant staff helpful - very clean

small pool and sometimes lift very slow as only have one lift service seven floors

Leisure

10/10

Exceptional

04 Mar 2019

Wayne

Great hotel

Great clean hotel with awesome service. The staff are always willing to assist with anything you need. The pool is a great bonus that we used often and were usually the only ones in it. The location is perfect with a 2 min walk to the beach, 1 min to Bangla Walking St, 2 min to Jungceylon Mall and a 711 right next door.

Partner

8/10

Excellent

26 Feb 2019

Verified traveler

It had great resurant and roof top pool. Was very close to everything.

Leisure Partner

8/10

Excellent

06 Feb 2019

Paul

Orchid Resortel. Good choice.

Everything about hotel was very good. Only dislike was the hotel restaurant. Very poor service.

Partner

8/10

Excellent

18 Jan 2019

Warren

Excellent location.

Location was perfect for me. It was my first time Patong for me. Close to nightlife, beach and restaurants. Walking distance to most things. No need for taxi mafia.

10/10

Exceptional

05 Jan 2019

Verified traveler

We arrived at 11pm, staff were friendly from start to finish.. food was amazing, view from the 8th floor was amazing.. would be back to stay on our next trip😃

6/10

Pleasant

28 Dec 2018

Verified traveler

Average 3* hotel, quite a dangerous road with lots of cars and bikes going up a very narrow lane with pedestrians. At the end of the trip the lady on reception mentioned she was charging me as I had some make up on a face towell - that she couldn’t get it out with water... I mean if this is how you clean then that’s a worry in itself!

10/10

Exceptional

26 Dec 2018

Verified traveler

Hotel is in a great location. Walking distance to: mall 1min , beach 5 mins, bangla rd 2mins. Staff is excellent. Would definitly stay again

Leisure Family

6/10

Pleasant

08 Oct 2018

Yin

Patong - 1 time is enough

Very good location, to bar street, shopping, food and beach is a slow 15 minute walk. Pool on roof is ok if you just want to jump into a big bath, no amenities up there. Its alittle old, shower water slow to run out. I will try another hotel next time for same price or even alittle more

Partner

8/10

Excellent

25 Aug 2018

Tay

Location is excellent. Very short walking distance to the beach, Bangla Road and Jungcealong.

A word of caution, you have to pay parking fees to park your bike in front of the hotel in the evening.

10/10

Exceptional

02 May 2018

Stephen

Very satisfied

Was pleasantly surprised by the overall comfort and condition of the hotel. Staff and services were excellent. The one negative was that there was a power black-out in the area for half a day. Although it’s not the hotel’s fault, they should at least have a back-up generator or flashlights available as some rooms and hallways were pitch black and hazardous.

Friends

10/10

Exceptional

02 May 2018

cljh

Nice and comfortable hotel

Wifi and facilities in the room are all good! staff are nice and helpful. security at the hotel is great too. close to the beach and food streets! easily accessible to anywhere

10/10

Exceptional

27 Apr 2018

SURESH

Orchid Resortel - the best

Excellent hotel. The rooms were superb, well maintained. Staff are very very friendly. The restaurant service below the hotel is great. Bar and restaurant is a cool place without any loud music and ideal for those looking for calm and peaceful lunch or dinner. Breakfast was great. Located in an highly active area of Patong, this hotel would be the best to enjoy all the activities in Patong.

Family

10/10

Exceptional

02 Apr 2018

Verified traveler

Excellent !!!!!!

This is an absolute fantastic place to stay. The location is great & the staff are fantastic.
Rooms are very spacious and clean, with a big shower. If you want to be close to all the entertainment & shopping, then this is the place to stay. Close to everything, including the bustling nightlife....and yet you can get a great night sleep.

Thank you to all the wonderful hotel staff....and a special thanks to AT.

Looking forward to staying here, on my next visit.

10/10

Exceptional

11 Feb 2018

Verified traveler

Great Stay.

Always a pleasure to stay here. Friendly staff and Clean rooms.

10/10

Exceptional

31 Jan 2018

Sil

The best hotel in Soi Sansabai

Have come to Patong 8 times now & stayed in many hotels in Soi Sansabai they are all good but Orchid Risortel is the best so far.
Very friendly happy staff, spotless clean room, comfortable bed, nice breakfast in the morning, the chefs are also very happy & friendly.
The pool area is awesome,fantastic views nice bar the bar man is a great bloke.
Ground floor bar is awesome as well,
Highly recommend. 5 Star rating. *****

10/10

Exceptional

30 Jan 2018

Geoff

It was perfect for what we were after, there was a self parking area about 50 metres away.

Family

2/10

Poor

26 Jan 2018

chiamaka

Bad customer service

The location of the hotel is good But it is not the only hotel in such a location. The staffs didn’t treat my friend who came to visit me very well as they refused them entry and lied that I wasn’t around. They were so rude every single time my friend came to see me and when I asked for the manager they said they do not have. I will NOT stay here again

Family

10/10

Exceptional

24 Jan 2018

Verified traveler

Nice hotel

Close everything Bangla road, patong beach, shopping center

8/10

Excellent

21 Jan 2018

Sharon

Family travelling with our two adult daughters

Very central and easy to walk to restaurants, beach, bars etc. Tour booking kiosks right outside the hotel. The staff were helpful and the rooms clean. Due to the location it was a bit noisy in the early hours of the morning. Small roof top pool was very refreshing.

8/10

Excellent

18 Dec 2017

Saurav

Comfy Rooms - Central Location - Value for Money

Orchid had good rooms with standard amenities and a pretty central location with all popular spots in Patong at a walking distance of not more than 1-2 kms. Their breakfast was also good but I would suggest them to better their service standards - I asked the reception staff to get some toast and butter for my wife as she wasn't feeling too well to go down for breakfast - and they refused saying it was closing time. I'd expect at least a little understanding and cooperation on this from the hotel staff. Overall a decent stay primarily for the location - if you're looking for some great nightlife.

Partner

6/10

Pleasant

14 Dec 2017

Vinay

Good location but terrible pool

Wonderful location you will be having great time ..!! Good staff but terrible swimming pool ..!! Don’t try it ....it very small and not maintained properly.

10/10

Exceptional

29 Nov 2017

Lutfur

Great ***

Great room deluxe..clean and tidy

Partner

10/10

Exceptional

08 Aug 2017

Verified traveler

Good stay

I had a great stay, the staff where great and the room was great

10/10

Exceptional

26 Jul 2017

Allan

Clean and good size rooms, Great staff.

It was good to wake up to happy people and they could not do enough for you.

10/10

Exceptional

26 May 2017

John

Good hotel, great location

This hotel is conveniently located in the next block up from Bangla walking street. It is surrounded by restaurants, cafes, shops, supermarkets, tour desks, JungCeylon & Robinsons shopping centres. The hotel has 8 floors of accommodation and a pool on the roof. The rooms are large, clean and comfortable and the staff are friendly and efficicient. The included breakfast is cooked individually and served in their dining area/bar which opens onto the street. We will stay there again when we get an opportunity to visit Phuket again.

Partner

10/10

Exceptional

02 May 2017

Verified traveler

Nice

Everything was perfect except the fact that there was no wifi connection in the room ... it was supposed to, but reception was bad/not working

6/10

Pleasant

22 Apr 2017

mary

Bathrooms smell like sewage

Second time staying there and also the second time they have some sort of cost before we leave..
First time it was a food bill that was already paid and this time although we booked and paid online they insisted we pay for another full night because our taxi to the airport was past check out time

10/10

Exceptional

01 Mar 2017

Verified traveler

clean good housekeeping good service. Close to beach and youngceylon shopping centre.

8/10

Excellent

20 Feb 2017

Steven

Nice hotel, good price, good location, nice staff

Was happy with the overall experience would go there again

8/10

Excellent

15 Feb 2017

Verified traveler

Nice getaway

All in all, was great. WiFi not so good had some issues and had to redo pass codes every day and every time you leave room and return. Air con and power turns off when out of room so no leaving anything behind to charge no point. But staff and service cleanliness fantastic. Location you are in the hart of it all and can hear the activities at night and bikes riding passed but I don't mind that as that's my cue to now get out there and join :) cheers

10/10

Exceptional

04 Feb 2017

Verified traveler

Stayed here before and will stay there again soon

Get what it says on the packet
Stayed in deluxe room
Staff friendly always very helpful
Will stay here every time I visit Patong

4/10

Poor

31 Jan 2017

Stan

Disappointing

The hotel is very close to Patong Beach and Bangla Road, which is convenient for tourists who want to visit the beach and enjoy the night life. However, that is the only good stuff I can say about the hotel. The reception staff were passive and did not greet my friend and me when we arrived. The towels and bedsheets were stained and we could not use the towels but had no choice to use the latter. Worse still, I felt itchy and I am not sure if that has anything to do with the bedsheet or mites... The shower did not provide consistent hot water and very slow. As well as the toilet! It was clotted and I could not flush it properly when just arrived. We did enjoy the rooftop pool though. Very lovely. Just wish it could be bigger but it was still pretty good.

8/10

Excellent

10 Jan 2017

Verified traveler

Good location, amazing staff

The staff were extremely friendly, the hotel and rooms were clean. Close to everything.

8/10

Excellent

26 Dec 2016

Jamie

Definitely stay here again. Great location being very close to shopping centre, Bangla Road, Beach, food ect. Small pool but great to cool off. A/C nice & cold. Staff very friendly & room serviced every day. Only downside was bed too hard for my liking but no different to most beds in motels over here. Not a deal breaker though.

8/10

Excellent

09 Dec 2016

Verified traveler

A very pleasant and relaxing stay

Mu first time staying at this hotel and will stay there again if i visit Patong.

10/10

Exceptional

04 Dec 2016

jess

Value and location

One block away from nightlife. Conveniently close and far enough away to be quiet.

10/10

Exceptional

27 Nov 2016

Amanda

Near everything

Hotel staff are very helpful and friendly. Right next to bengala walking street.

8/10

Excellent

25 Nov 2016

vic

Nice hotel close to everything

Great value hotel, very clean and secure. Staff were great. Walking distance from the beach and a very short walk to Bangla road where the bars are.

The pool is small but fine for a cool down but not for exercise.

Food was also good.

Highly recommended if you are on a budget.

6/10

Pleasant

14 Nov 2016

Ramkumar

Convenient and Good hotel

My stay at orchid was good. It is easy to access jungceylon & Bangla walking street, patong beach. Local bikes are available nearby for rent. Accessible for taxis , malls & markets

Partner