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Mercure Tauranga

Bay of Plenty-Rotorua · New Zealand

28 Brown StreetView location

8.0/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.4/108.4
Condition7.8/107.8
Neighborhood8.6/108.6
Amenities7.8/107.8
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Tauranga

Mercure Tauranga and Conference Centre offers a warm welcome in the heart of Tauranga, just moments from the city's business district and beautiful beaches. Ideally located for both leisure and business travelers, the hotel features newly refurbished room s with complimentary Wi-Fi and smart TVs and modern comforts.

With flexible conference facilities for up to 200 delegates, a restaurant and bar, a swimming pool and on-site parking, it is the perfect base to relax, connect, and explore the Bay of Plenty.

Read more about this hotelShow less

A stay at Mercure Tauranga places you in the heart of Tauranga, steps from Robbins Park and The Elms Mission House. This hotel is 0.1 mi (0.2 km) from Tauranga Domain and 0.3 mi (0.5 km) from Monmouth Redoubt.

Make yourself at home in one of the 80 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Tauranga?

This hotel has 2368 square feet (220 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Qualmark Sustainable Tourism Business Award Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: NZD 200.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately NZD 29 to 35 per person
    • Credit card charges are subject to a surcharge of 3 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

Nearby attractions

Robbins Park 0.2 km / 0.1 mi
The Elms Mission House 0.3 km / 0.2 mi
Monmouth Redoubt 0.3 km / 0.2 mi
Mission Cemetery 0.6 km / 0.3 mi
Tauranga Domain 0.6 km / 0.4 mi
Tauranga Art Gallery 0.6 km / 0.4 mi
Baycourt Community & Arts Centre 0.7 km / 0.4 mi
Brain Watkins House 1.1 km / 0.7 mi
Memorial Park 2.2 km / 1.4 mi
Tenpin Tauranga 3 km / 1.9 mi
Rangataua Bay 3.5 km / 2.2 mi
Mount Surf Museum 4 km / 2.5 mi
Classic Flyers NZ 4.1 km / 2.6 mi
Huria Marae 4.2 km / 2.6 mi
Fergusson Park 4.6 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 3
  • Accessible rooms
  • hotel
  • MasterCard
  • Visa
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Air conditioning in public areas
  • Audio-visual equipment rentalExtra charge
  • Non-smoking establishmentExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 25 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • 220V power supply
    • Desk
    • Bathroom: 1
    • Shower: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Tauranga

    DOUBLE TWO DOUBLE BEDS

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • 220V power supply
    • Desk
    • Bathroom: 1
    • Shower: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 25 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Tea and coffee making facilities
    • Ironing set
    • 220V power supply
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Tauranga

    DOUBLE SUPERIOR

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Tea and coffee making facilities
    • Ironing set
    • 220V power supply
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 25 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Desk
    • 220V power supply
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Tauranga

    DOUBLE SUPERIOR KING BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Desk
    • 220V power supply
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 25 m²DBL.2D-SU
    DOUBLE SUPERIOR TWO DOUBLE BEDSPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Tea and coffee making facilities
    • Desk
    • 220V power supply
    • Bathroom: 1
    • TV
    • Hairdryer
    • Shower: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Tauranga

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Room amenities

    • Ironing set
    • Tea and coffee making facilities
    • Desk
    • 220V power supply
    • Bathroom: 1
    • TV
    • Hairdryer
    • Shower: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set
    • 220V power supply
    • Desk
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Tauranga

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set
    • 220V power supply
    • Desk
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Tauranga

8.0
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
7.8 /10
Neighborhood
8.6 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
graeme
I have stayed here numerous times - since Mercure have purchased it, it has markedly improved in terms of its staff.

They are excellent.
6/10
Pleasant
17 Jul 2026
Julie
Lovely clean property, lots of parking, very welcoming, very hard beds. Lovely restaurant menu but not everything is delivered to the room.
Family_with_children
10/10
Exceptional
17 Jul 2026
Natano
Great staff and hotel. Breakfast was a winner. Room was clean and very comfortable. Staff were friendly, welcoming and made our stay enjoyable.
Partner
4/10
Poor
11 Jul 2026
Karen
Dreadful room with a very dated bathroom, electrical socket hanging off the wall and a very noisy shower that kept “banging” when switched on. Fluorescent cranes outside shone through the blinds all
Night as there were no curtains.
I feel as though we were given the worst room in the hotel because we booked through a booking platform rather than direct. Other rooms that we saw as we left were beautifully furnished.
Would NOT recommend staying here when there are other over properties in the area for just $20-30 night more.
I have been a regular stayer here in the past but won’t be staying again.
Hugely disappointing.
10/10
Exceptional
29 Jun 2026
Julie
We had a great stay here, easy parking and great facilities, the staff were awesome
Partner
10/10
Exceptional
28 Jun 2026
Jaliya
Comfortable rooms. Close walking distance to town
Self
10/10
Exceptional
19 Jun 2026
Maliafatima
Everything was excellent except for their dinner wasn't good, menu wasn't good and
8/10
Excellent
17 Jun 2026
Francis
Good and central location
Business
10/10
Exceptional
14 Jun 2026
byung kwon
All 5 stars
Partner
6/10
Pleasant
31 May 2026
Sardhanand
It was ok nothing was outstanding
10/10
Exceptional
22 May 2026
Joanne
Love the new Snart tv, thanks for sharing lovely stay
Self
10/10
Exceptional
09 May 2026
David
Rooms were clean and comfy bed spa bath did not work which my partner was disappointed with but overall I would thoroughly recommend this property will be back to stay again
Partner
10/10
Exceptional
01 May 2026
Thi Kieu Tien
Staffs were helpful and friendly. Spacious room and clean.
Family_with_children
6/10
Pleasant
30 Apr 2026
Janette
Need proper bath mats for shower. Very slippery in bath tub
Partner
6/10
Pleasant
27 Apr 2026
Carmeila
Hotel is fine, but not good value for $$.
Getting quite tired.
Partner
10/10
Exceptional
27 Apr 2026
Angela
Always enjoy staying here, comfy bed and good facilities
Self
10/10
Exceptional
25 Apr 2026
Rahul
Nice
8/10
Excellent
24 Apr 2026
Rebecca
Parking was good, working on the hotel still buy overalk
6/10
Pleasant
18 Apr 2026
Amy
Breakfast was basic but nice . Great parking. Was quite noisy being on the first floor, a lot of noise outside . The rain in the pipes was terrible !
6/10
Pleasant
16 Apr 2026
Sukhveer
According to the price not satisfied with the amenities.
8/10
Excellent
09 Apr 2026
Gaurav
Location was great, hotel was super clean and Parking is ample. Good stay overall. Just one suggestion, maybe its time for them to change their old aircon units.
6/10
Pleasant
07 Apr 2026
Tania
The room was perfect. But the food I'll have to give it a 0.
10/10
Exceptional
05 Apr 2026
Donna
Easy walking distance central downtown and the strand
Staff always friends and happy to assist with information.
Great air con.
Self
8/10
Excellent
26 Mar 2026
Deborah
Construction under way presently. However checkin and out was easy. Very friendly ladies there
Family
6/10
Pleasant
21 Mar 2026
Christine
Yes was overall good, but the spa didn't work and was no notification or discount.
Partner
8/10
Excellent
14 Mar 2026
Nikko
Second time stayed here due to great location.
Room is awesome, they kept it tidy and pleasant to stay.
Unsure how long the elevator/lift renovation will finish but prepare to use the stairs temporarily or by conference area where the lift is located.
Otherwise, stay was great.
Self
10/10
Exceptional
13 Mar 2026
Jamie
Great place to stay. Quiet
Self
10/10
Exceptional
07 Mar 2026
John
Good standard throughout with friendly staff. Did Norma eat in but would have breakfast next time. Ideal location for Central Tauranga and within walking distance to excellent cafes and the Strand and waterside. Easy to get to by car and good parking. Room facilities very good, and bed fabulous.
Partner
10/10
Exceptional
10 Feb 2026
Kimberlee
Dry clean, nice helpful staff
6/10
Pleasant
29 Jan 2026
Shelley
Bathroom is very old and walls are so thin so it was quite now until very late
Business Self
10/10
Exceptional
22 Jan 2026
Angela
Always enjoy staying here, comfy rooms and great service
Business Self
10/10
Exceptional
22 Jan 2026
Tonus
Comfortable bed, clean and quiet spacious room, good quality breakfast buffet. What's not to like!
Leisure Partner
6/10
Pleasant
21 Jan 2026
Kathy
Easy parking
Self
10/10
Exceptional
21 Jan 2026
Adele
Was give sn upgrade from standard from standard double to a King suite which was a lovely surprise. Bed was huge and comfortable.
Room vlean and staff were welcoming and very hrlpf. There was an issue with my swipe card on the 2nd night but all sorted.
The only suggestion I have would be information about accessing the dky channels as they weren't working but maybe Netflix option or TV that you could cast to would be great
Leisure Self
8/10
Excellent
17 Jan 2026
David
Breakfast was great and room was spacious
Leisure Partner
10/10
Exceptional
16 Jan 2026
Nicholas
The room was large, tidy
8/10
Excellent
16 Jan 2026
Sylvia
Clean room, modern decor, pleasant stay.
Leisure Friends
6/10
Pleasant
15 Jan 2026
John
It was ok if you want something affordable with limited service
4/10
Poor
12 Jan 2026
seanne
Was overcharged by Expedia for room I booked
Then on arrival Had to wait an hour and half to check in room wasn’t ready along with many others
Cooked breakfast was $35 horrible eggs like a paste cold bacon cold and rubbery .. been sitting in Buffett for a while
Bath plug too smalll and taps made loud banging noise
Mangagement didn’t seem very sympathetic told me 2 pm check in just a guide
I liked the decor of the hotel though very nice
Leisure Partner
4/10
Poor
11 Jan 2026
Steven
The access to the third floor room was poor. You had to use a lift from the reception are (which didn't go to the 3rd floor) and get off on the 1st floor and walk down a corridor to the end of the 1st floor and use the lift there which went to the 3rd floor. This was an absolute pain because you had to repeat this every time you left or returned.

The water pressure in the shower was vey weak and it took over 5 minutes for the water to heat up to be warm enough to use.

The TV only gave you access to a basic SKY package that did not include movies or sport which was poor considering the rate charged for the room.

There was a restaurant onsite but it was closed on a Saturday night !!!!! This is just not good enough.
Leisure Self
10/10
Exceptional
10 Jan 2026
Eden
lovely staff and huge room!
Leisure Partner
10/10
Exceptional
09 Jan 2026
sipho
Room spotless. Staff helpful and friendly
8/10
Excellent
08 Jan 2026
Michael
Room was clean & modern.
Staff courteous & helpful
Leisure Partner
6/10
Pleasant
07 Jan 2026
sally
Very comfortable
8/10
Excellent
06 Jan 2026
Miki
We stayed 2 nights and I got a lot of insects bites whole I was sleeping.

Some of young staff members need more smiles and greetings.
10/10
Exceptional
05 Jan 2026
Daphne
We've stayed here several times now and will happily return. The location is convenient to town, and the property itself is lovely, especially after the recent renovations. However, the check‑in process consistently feels slower than expected. The bar menu is also quite limited. It’s surprising that simple options like a bowl of fries or wedges aren’t available to enjoy with a glass of wine or beer which my husband and I enjoy, as most hotels offer this. Overall, the food choices are minimal. We usually dine at the hotels we stay in, but in our five visits here, we’ve only had breakfast a few times and haven’t chosen to have dinner which is a shame really.
Leisure Partner
10/10
Exceptional
04 Jan 2026
Peleti
It was fine until I found a corkroach crawling on our bed
Partner
10/10
Exceptional
30 Dec 2025
Sam
Room was very clean and the staff were very friendly. The elevator at the check in area could use a spruce up, it was a interesting ride a few times :-)
Leisure Partner
10/10
Exceptional
28 Dec 2025
Sandra
We really enjoyed our stay here. The staff were very friendly. Plenty of space to park. Our room was lovely, nice and modern.
Leisure Partner
4/10
Poor
21 Dec 2025
Lee
The hotel is in a convenient location with great parking. The staff were welcoming and professional. The staff were also great when they needed to move us to another room in the middle of the night due to a faulty air conditioning unit from the room next to ours that was mounted on the external wall. Also, the room walls do not appear to have any noise reduction because you can hear the movement and conversations of other guests.
Leisure Partner
6/10
Pleasant
19 Dec 2025
Gillian
Wi-Fi password was confusing, menu was apparently updated and therefore could not order what I wanted. My tray was still there 24 hours later. The room is clean, and the amenities are fine but it was disappointing.
Self
8/10
Excellent
12 Dec 2025
Abdel Karim
Comfortable place and quiet. Receptionist very kind. Good breakfast. Clean room. What I needed for one night
8/10
Excellent
07 Dec 2025
Gayla
The cleaning staff does a superb job cleaning and refreshing the room.
Self
6/10
Pleasant
02 Dec 2025
Stuart
Good accomodation all basics catered for - very close to restaurant and bars ( walking distance)
Business
8/10
Excellent
26 Nov 2025
Joline
fire alarm
6/10
Pleasant
23 Nov 2025
Chris
Rooms and Nice
Business Partner
10/10
Exceptional
20 Nov 2025
Mike
Room clean tidy and well appointed
Business Self
4/10
Poor
13 Nov 2025
Christopher
There was something somewhere switching on and off and on and off all night long. We didn’t get any sleep all night.
The staff were very understanding and give us another room in the middle of the night, but by that time (02.30) we were absolutely wide-awakeI and could not get to sleep.
I ask for a refund in the morning, but it fell on deaf ears!
Partner
8/10
Excellent
11 Nov 2025
Nicola
Room was awesome and the food ws great
Partner
10/10
Exceptional
06 Nov 2025
Andrew
Friendly staff and lovely room
Leisure Family
8/10
Excellent
04 Nov 2025
Donna
Lovely clean room, location central to city, plenty of car parks. Value for money.
10/10
Exceptional
04 Nov 2025
Paula
Lovely large clean room, spotless bathroom, comfortable bed...quiet location but close enough to walk to the city. Free parking and allowed me to leave my car in their car park whilst on my training course for the day, superb customer service.
Business Self
10/10
Exceptional
03 Nov 2025
Jonathan
Good room
6/10
Pleasant
28 Oct 2025
Robert
Decent place
Leisure Partner
8/10
Excellent
26 Oct 2025
jennifer
Lovely staff, very clean quiet room which was spacious with comfortable bed.
10/10
Exceptional
20 Oct 2025
SABAH
Comfortable
Leisure Family
8/10
Excellent
15 Oct 2025
Charles
N/A
Self
10/10
Exceptional
14 Oct 2025
Angela
Stayed here many times now, always good
Business Family
8/10
Excellent
13 Oct 2025
Jackie
Good parking, great location and friendly staff. Spacious room and large bathroom but badly designed. Toilet jammed against wall so very awkward for larger people to use. Nice bath but you cant lay in bath and add more hot water without standing up as tap is at shower level and water spout is in middle of bath, just really awkwardly designed.
Partner
8/10
Excellent
11 Oct 2025
Laura
Clean and comfortable room. Friendly staff and lots of parking available.
Leisure Partner
10/10
Exceptional
09 Oct 2025
Bill
Yes
10/10
Exceptional
08 Oct 2025
richard
Very good
10/10
Exceptional
04 Oct 2025
T
All perfect
Partner
8/10
Excellent
29 Sep 2025
Pisa
Your bathroom taps and shower needs upgrading.. outside needs some landscaping ideas to modernized.
Leisure Self
10/10
Exceptional
27 Sep 2025
Daphne
Overall my husband and I enjoy our stays, this has been our fourth, it is good that the renovations in the lobby are complete. One suggestion for happy hour though, it would be nice to have bar snack options, like a charcuterie board, bread and dips or a bowl of fries...
Leisure Partner
10/10
Exceptional
24 Sep 2025
Karen

Great stay

Clean and spacious room with balcony. Always a great stay and will continue to visit. Super friendly staff with heaps of parking.
Business
8/10
Excellent
23 Sep 2025
Khaldoun
Friendly stuff, close to town, clean and tidy.
Leisure Partner
10/10
Exceptional
22 Sep 2025
Angela
Enjoyed my stay, bed and pillows are super-comfortable and the room has everything I needed
Business Family
6/10
Pleasant
15 Sep 2025
Pauline

Back in time

Very strange that bedrooms plus other areas have been updated, for some strange reason our bathroom was original and terrible, why would you refurb the room and not bathroom. Looks like it was from 70, 80,s
Partner
8/10
Excellent
14 Sep 2025
Jenny
Nice room , great staff . Close to town . Nice very large bed. Easy check in and out . Great parking .
Business Self
10/10
Exceptional
09 Sep 2025
Marina

Great 5 night stay

Refurbished older hotel . Room was spacious and very clean. The only negative, is lack of bathroom extraction which causes mirrors and surfaces to fog up. Perhaps extraction is difficult to retro fit in older buildings. The reception and public spaces are bright and well kept. Wait staff are very friendly and attentive. All staff are friendly and polite. We would stay here again.
Partner
10/10
Exceptional
29 Aug 2025
Wendy
Bed very comfortable
Leisure Family
6/10
Pleasant
28 Aug 2025
William Peter
It was ok my room had no remote for TV and heatump so I was moved to another room after unpacking.
Went out for dinner returned home to cold room and no TV because the fuse box outside room was turned off.
Check was 15mins wait
Room was clean and the bed was comfy able.
Staff were friendly and nice although the young girl on the desk could use some tic tac.
Leisure Self
10/10
Exceptional
24 Aug 2025
Moi
Nice, big, and very clean bathroom. Enjoyed the nice, warm spa. A comfortable night's sleep in a quiet and convenient area. The location is good and has parking. Friendly staff.
Leisure Partner
6/10
Pleasant
22 Aug 2025
Staume
The only thing I didn't like was the bathroom as it's was very dated
Business_and_leisure Partner
10/10
Exceptional
17 Aug 2025
Connell
Access to the strand and all the eatries. Short Walking distance to the bus stations and shopping centers
Leisure Partner
10/10
Exceptional
13 Aug 2025
Julia
Friendly and helpful staff. Great location.
Business Self
8/10
Excellent
27 Jul 2025
Steve
Close to dining areas.
8/10
Excellent
16 Jul 2025
Paul
Good staff clean rooms
Leisure
8/10
Excellent
11 Jul 2025
mark
Property was fine for our requirements
Leisure Family
10/10
Exceptional
10 Jul 2025
The
Very good
4/10
Poor
09 Jul 2025
Richard
lack of amenities,not many television channels,no sky etc for the price you pay,small television. lack of towels and milk also cutlery and plates etc.
Business_and_leisure Family_with_children
10/10
Exceptional
04 Jul 2025
shakuntala
I liked the area. Peace n quiet. Easy parking. Great breakfast.
Leisure Partner
10/10
Exceptional
29 Jun 2025
Peter
It was vety close to the eye clinic,
Staff moved us to a ground floor room, which was great for the oldies.
And setvice ocerall wax fantastic
Family
10/10
Exceptional
18 Jun 2025
Angela
Second time I have stayed here, really comfortable and great value for money. Currently undergoing renovations but didn’t impact my stay at all
10/10
Exceptional
09 Jun 2025
Avery
Great last minute stay - beds were comfy, showers were great and we enjoyed breakfast! The staff was also great and super helful.
Friends_and_family Friends
6/10
Pleasant
25 May 2025
Stephen

Mixed Feelings

Mixed feelings this trip. I often travel to Tauranga and tried this hotel out last month for the first time. Enjoyed the room, was disappointed by the lack of dinner options and the soundproofing wasn't great. But I decided to give it a second chance. The front reception team are lovely! The room is modern with everything you need. But the lack of sound proofing is so bad. There was a wedding on and in this case you think they would pop guests (I booked early) well clear of their function space. I was directly above. The noise was awful. Back in the room I can hear every word the guests in the next room said till they finally went to sleep after midnight. This place has everything going for it but they need to invest in better soundproofing. Best scrambled eggs in NZ!
Business
10/10
Exceptional
24 May 2025
RAY
Older property that has welcomed a renovation, well done
Business
10/10
Exceptional
24 May 2025
JungKee
Very good location, clean room, kind staff
Leisure Family
10/10
Exceptional
15 May 2025
Hetty
A good location. Good clean room. Good breakfasts - liked sitting in the sun for breakfast.
Our second time staying there. Must be good or we wouldn't be back!
Leisure Partner

Location & surroundings

Mercure Tauranga
28 Brown Street, Tauranga, New Zealand

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Mercure Tauranga

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