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BED AND BREAKFAST
Breakfast is included with your stay.
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Mercure Tauranga
Bay of Plenty-Rotorua · New Zealand
Willow Street, 9View location
8.0/10Excellent1,000 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition7.8/10 7.8
Neighborhood8.6/10 8.6
Amenities7.8/10 7.8
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mercure Tauranga
Mercure Tauranga and Conference Centre offers a warm welcome in the heart of Tauranga, just moments from the city's business district and beautiful beaches. Ideally located for both leisure and business travelers, the hotel features newly refurbished room s with complimentary Wi-Fi and smart TVs and modern comforts.
With flexible conference facilities for up to 200 delegates, a restaurant and bar, a swimming pool and on-site parking, it is the perfect base to relax, connect, and explore the Bay of Plenty. Stay at Mercure Tauranga, where leisure meets corporate convenience in the heart of the city.
Enjoy modern rooms, harbour views and easy access to Mount Maunganui's beaches, dining and shopping. Business travellers benefit from meeting facilities, fast Wi-Fi, and proximity to key commercial hubs, making it an ideal choice for both relaxing getaways and productive stays.
Tauranga combines coastal beauty with city convenience, offering Mount Maunganui beaches, waterfront dining, boutique shopping, and easy access to Rotorua and the Coromandel. Ideal for leisure and business travellers.
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A stay at Mercure Tauranga places you in the heart of Tauranga, steps from Robbins Park and The Elms Mission House. This hotel is 0.1 mi (0.2 km) from Tauranga Domain and 0.3 mi (0.5 km) from Monmouth Redoubt.
Make yourself at home in one of the 80 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Tauranga?
This hotel has 2368 square feet (220 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Qualmark Sustainable Tourism Business Award
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: NZD 200.00 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately NZD 29 to 35 per person
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Filipino
English
Nearby attractions
Robbins Park
0.2 km / 0.1 mi
The Elms Mission House
0.3 km / 0.2 mi
Monmouth Redoubt
0.3 km / 0.2 mi
Mission Cemetery
0.6 km / 0.3 mi
Tauranga Domain
0.6 km / 0.4 mi
Tauranga Art Gallery
0.6 km / 0.4 mi
Baycourt Community & Arts Centre
0.7 km / 0.4 mi
Brain Watkins House
1.1 km / 0.7 mi
Memorial Park
2.2 km / 1.4 mi
Tenpin Tauranga
3 km / 1.9 mi
Rangataua Bay
3.5 km / 2.2 mi
Mount Surf Museum
4 km / 2.5 mi
Classic Flyers NZ
4.1 km / 2.6 mi
Huria Marae
4.2 km / 2.6 mi
Fergusson Park
4.6 km / 2.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 81
- hotel
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Laundry service
- Lift access
Show 17 more facilities & services
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Conference room
- Meeting room: 3
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool
- Sun loungers
- Parasols
- Spa centre
- Breakfast
- Snacks
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
B1
Breakfast For One Guest
This meal plan may be available depending on the selected room/rate.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE SUPERIOR KING BEDTRIPLE • SUPERIOR KING BEDTPL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
TRIPLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: TPL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
Double or Twin SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
QUADRUPLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: QUA.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
QUADRUPLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Tauranga
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Mercure Tauranga
100
reviews shown
graeme
I have stayed here numerous times - since Mercure have purchased it, it has markedly improved in terms of its staff.
They are excellent.
They are excellent.
Julie
Lovely clean property, lots of parking, very welcoming, very hard beds. Lovely restaurant menu but not everything is delivered to the room.
Natano
Great staff and hotel. Breakfast was a winner. Room was clean and very comfortable. Staff were friendly, welcoming and made our stay enjoyable.
Karen
Dreadful room with a very dated bathroom, electrical socket hanging off the wall and a very noisy shower that kept “banging” when switched on. Fluorescent cranes outside shone through the blinds all
Night as there were no curtains.
I feel as though we were given the worst room in the hotel because we booked through a booking platform rather than direct. Other rooms that we saw as we left were beautifully furnished.
Would NOT recommend staying here when there are other over properties in the area for just $20-30 night more.
I have been a regular stayer here in the past but won’t be staying again.
Hugely disappointing.
Night as there were no curtains.
I feel as though we were given the worst room in the hotel because we booked through a booking platform rather than direct. Other rooms that we saw as we left were beautifully furnished.
Would NOT recommend staying here when there are other over properties in the area for just $20-30 night more.
I have been a regular stayer here in the past but won’t be staying again.
Hugely disappointing.
Julie
We had a great stay here, easy parking and great facilities, the staff were awesome
Jaliya
Comfortable rooms. Close walking distance to town
Maliafatima
Everything was excellent except for their dinner wasn't good, menu wasn't good and
Francis
Good and central location
byung kwon
All 5 stars
Sardhanand
It was ok nothing was outstanding
Joanne
Love the new Snart tv, thanks for sharing lovely stay
David
Rooms were clean and comfy bed spa bath did not work which my partner was disappointed with but overall I would thoroughly recommend this property will be back to stay again
Thi Kieu Tien
Staffs were helpful and friendly. Spacious room and clean.
Janette
Need proper bath mats for shower. Very slippery in bath tub
Carmeila
Hotel is fine, but not good value for $$.
Getting quite tired.
Getting quite tired.
Angela
Always enjoy staying here, comfy bed and good facilities
Rahul
Nice
Rebecca
Parking was good, working on the hotel still buy overalk
Amy
Breakfast was basic but nice . Great parking. Was quite noisy being on the first floor, a lot of noise outside . The rain in the pipes was terrible !
Sukhveer
According to the price not satisfied with the amenities.
Gaurav
Location was great, hotel was super clean and Parking is ample. Good stay overall. Just one suggestion, maybe its time for them to change their old aircon units.
Tania
The room was perfect. But the food I'll have to give it a 0.
Donna
Easy walking distance central downtown and the strand
Staff always friends and happy to assist with information.
Great air con.
Staff always friends and happy to assist with information.
Great air con.
Deborah
Construction under way presently. However checkin and out was easy. Very friendly ladies there
Christine
Yes was overall good, but the spa didn't work and was no notification or discount.
Nikko
Second time stayed here due to great location.
Room is awesome, they kept it tidy and pleasant to stay.
Unsure how long the elevator/lift renovation will finish but prepare to use the stairs temporarily or by conference area where the lift is located.
Otherwise, stay was great.
Room is awesome, they kept it tidy and pleasant to stay.
Unsure how long the elevator/lift renovation will finish but prepare to use the stairs temporarily or by conference area where the lift is located.
Otherwise, stay was great.
Jamie
Great place to stay. Quiet
John
Good standard throughout with friendly staff. Did Norma eat in but would have breakfast next time. Ideal location for Central Tauranga and within walking distance to excellent cafes and the Strand and waterside. Easy to get to by car and good parking. Room facilities very good, and bed fabulous.
Kimberlee
Dry clean, nice helpful staff
Shelley
Bathroom is very old and walls are so thin so it was quite now until very late
Angela
Always enjoy staying here, comfy rooms and great service
Tonus
Comfortable bed, clean and quiet spacious room, good quality breakfast buffet. What's not to like!
Kathy
Easy parking
Adele
Was give sn upgrade from standard from standard double to a King suite which was a lovely surprise. Bed was huge and comfortable.
Room vlean and staff were welcoming and very hrlpf. There was an issue with my swipe card on the 2nd night but all sorted.
The only suggestion I have would be information about accessing the dky channels as they weren't working but maybe Netflix option or TV that you could cast to would be great
Room vlean and staff were welcoming and very hrlpf. There was an issue with my swipe card on the 2nd night but all sorted.
The only suggestion I have would be information about accessing the dky channels as they weren't working but maybe Netflix option or TV that you could cast to would be great
David
Breakfast was great and room was spacious
Nicholas
The room was large, tidy
Sylvia
Clean room, modern decor, pleasant stay.
John
It was ok if you want something affordable with limited service
seanne
Was overcharged by Expedia for room I booked
Then on arrival Had to wait an hour and half to check in room wasn’t ready along with many others
Cooked breakfast was $35 horrible eggs like a paste cold bacon cold and rubbery .. been sitting in Buffett for a while
Bath plug too smalll and taps made loud banging noise
Mangagement didn’t seem very sympathetic told me 2 pm check in just a guide
I liked the decor of the hotel though very nice
Then on arrival Had to wait an hour and half to check in room wasn’t ready along with many others
Cooked breakfast was $35 horrible eggs like a paste cold bacon cold and rubbery .. been sitting in Buffett for a while
Bath plug too smalll and taps made loud banging noise
Mangagement didn’t seem very sympathetic told me 2 pm check in just a guide
I liked the decor of the hotel though very nice
Steven
The access to the third floor room was poor. You had to use a lift from the reception are (which didn't go to the 3rd floor) and get off on the 1st floor and walk down a corridor to the end of the 1st floor and use the lift there which went to the 3rd floor. This was an absolute pain because you had to repeat this every time you left or returned.
The water pressure in the shower was vey weak and it took over 5 minutes for the water to heat up to be warm enough to use.
The TV only gave you access to a basic SKY package that did not include movies or sport which was poor considering the rate charged for the room.
There was a restaurant onsite but it was closed on a Saturday night !!!!! This is just not good enough.
The water pressure in the shower was vey weak and it took over 5 minutes for the water to heat up to be warm enough to use.
The TV only gave you access to a basic SKY package that did not include movies or sport which was poor considering the rate charged for the room.
There was a restaurant onsite but it was closed on a Saturday night !!!!! This is just not good enough.
Eden
lovely staff and huge room!
sipho
Room spotless. Staff helpful and friendly
Michael
Room was clean & modern.
Staff courteous & helpful
Staff courteous & helpful
sally
Very comfortable
Miki
We stayed 2 nights and I got a lot of insects bites whole I was sleeping.
Some of young staff members need more smiles and greetings.
Some of young staff members need more smiles and greetings.
Daphne
We've stayed here several times now and will happily return. The location is convenient to town, and the property itself is lovely, especially after the recent renovations. However, the check‑in process consistently feels slower than expected. The bar menu is also quite limited. It’s surprising that simple options like a bowl of fries or wedges aren’t available to enjoy with a glass of wine or beer which my husband and I enjoy, as most hotels offer this. Overall, the food choices are minimal. We usually dine at the hotels we stay in, but in our five visits here, we’ve only had breakfast a few times and haven’t chosen to have dinner which is a shame really.
Peleti
It was fine until I found a corkroach crawling on our bed
Sam
Room was very clean and the staff were very friendly. The elevator at the check in area could use a spruce up, it was a interesting ride a few times :-)
Sandra
We really enjoyed our stay here. The staff were very friendly. Plenty of space to park. Our room was lovely, nice and modern.
Lee
The hotel is in a convenient location with great parking. The staff were welcoming and professional. The staff were also great when they needed to move us to another room in the middle of the night due to a faulty air conditioning unit from the room next to ours that was mounted on the external wall. Also, the room walls do not appear to have any noise reduction because you can hear the movement and conversations of other guests.
Gillian
Wi-Fi password was confusing, menu was apparently updated and therefore could not order what I wanted. My tray was still there 24 hours later. The room is clean, and the amenities are fine but it was disappointing.
Abdel Karim
Comfortable place and quiet. Receptionist very kind. Good breakfast. Clean room. What I needed for one night
Gayla
The cleaning staff does a superb job cleaning and refreshing the room.
Stuart
Good accomodation all basics catered for - very close to restaurant and bars ( walking distance)
Joline
fire alarm
Chris
Rooms and Nice
Mike
Room clean tidy and well appointed
Christopher
There was something somewhere switching on and off and on and off all night long. We didn’t get any sleep all night.
The staff were very understanding and give us another room in the middle of the night, but by that time (02.30) we were absolutely wide-awakeI and could not get to sleep.
I ask for a refund in the morning, but it fell on deaf ears!
The staff were very understanding and give us another room in the middle of the night, but by that time (02.30) we were absolutely wide-awakeI and could not get to sleep.
I ask for a refund in the morning, but it fell on deaf ears!
Nicola
Room was awesome and the food ws great
Andrew
Friendly staff and lovely room
Donna
Lovely clean room, location central to city, plenty of car parks. Value for money.
Paula
Lovely large clean room, spotless bathroom, comfortable bed...quiet location but close enough to walk to the city. Free parking and allowed me to leave my car in their car park whilst on my training course for the day, superb customer service.
Jonathan
Good room
Robert
Decent place
jennifer
Lovely staff, very clean quiet room which was spacious with comfortable bed.
SABAH
Comfortable
Charles
N/A
Angela
Stayed here many times now, always good
Jackie
Good parking, great location and friendly staff. Spacious room and large bathroom but badly designed. Toilet jammed against wall so very awkward for larger people to use. Nice bath but you cant lay in bath and add more hot water without standing up as tap is at shower level and water spout is in middle of bath, just really awkwardly designed.
Laura
Clean and comfortable room. Friendly staff and lots of parking available.
Bill
Yes
richard
Very good
T
All perfect
Pisa
Your bathroom taps and shower needs upgrading.. outside needs some landscaping ideas to modernized.
Daphne
Overall my husband and I enjoy our stays, this has been our fourth, it is good that the renovations in the lobby are complete. One suggestion for happy hour though, it would be nice to have bar snack options, like a charcuterie board, bread and dips or a bowl of fries...
Karen
Great stay
Clean and spacious room with balcony. Always a great stay and will continue to visit. Super friendly staff with heaps of parking.
Khaldoun
Friendly stuff, close to town, clean and tidy.
Angela
Enjoyed my stay, bed and pillows are super-comfortable and the room has everything I needed
Pauline
Back in time
Very strange that bedrooms plus other areas have been updated, for some strange reason our bathroom was original and terrible, why would you refurb the room and not bathroom. Looks like it was from 70, 80,s
Jenny
Nice room , great staff . Close to town . Nice very large bed. Easy check in and out . Great parking .
Marina
Great 5 night stay
Refurbished older hotel . Room was spacious and very clean. The only negative, is lack of bathroom extraction which causes mirrors and surfaces to fog up. Perhaps extraction is difficult to retro fit in older buildings. The reception and public spaces are bright and well kept. Wait staff are very friendly and attentive. All staff are friendly and polite. We would stay here again.
Wendy
Bed very comfortable
William Peter
It was ok my room had no remote for TV and heatump so I was moved to another room after unpacking.
Went out for dinner returned home to cold room and no TV because the fuse box outside room was turned off.
Check was 15mins wait
Room was clean and the bed was comfy able.
Staff were friendly and nice although the young girl on the desk could use some tic tac.
Went out for dinner returned home to cold room and no TV because the fuse box outside room was turned off.
Check was 15mins wait
Room was clean and the bed was comfy able.
Staff were friendly and nice although the young girl on the desk could use some tic tac.
Moi
Nice, big, and very clean bathroom. Enjoyed the nice, warm spa. A comfortable night's sleep in a quiet and convenient area. The location is good and has parking. Friendly staff.
Staume
The only thing I didn't like was the bathroom as it's was very dated
Connell
Access to the strand and all the eatries. Short Walking distance to the bus stations and shopping centers
Julia
Friendly and helpful staff. Great location.
Steve
Close to dining areas.
Paul
Good staff clean rooms
mark
Property was fine for our requirements
The
Very good
Richard
lack of amenities,not many television channels,no sky etc for the price you pay,small television. lack of towels and milk also cutlery and plates etc.
shakuntala
I liked the area. Peace n quiet. Easy parking. Great breakfast.
Peter
It was vety close to the eye clinic,
Staff moved us to a ground floor room, which was great for the oldies.
And setvice ocerall wax fantastic
Staff moved us to a ground floor room, which was great for the oldies.
And setvice ocerall wax fantastic
Angela
Second time I have stayed here, really comfortable and great value for money. Currently undergoing renovations but didn’t impact my stay at all
Avery
Great last minute stay - beds were comfy, showers were great and we enjoyed breakfast! The staff was also great and super helful.
Stephen
Mixed Feelings
Mixed feelings this trip. I often travel to Tauranga and tried this hotel out last month for the first time. Enjoyed the room, was disappointed by the lack of dinner options and the soundproofing wasn't great. But I decided to give it a second chance. The front reception team are lovely! The room is modern with everything you need. But the lack of sound proofing is so bad. There was a wedding on and in this case you think they would pop guests (I booked early) well clear of their function space. I was directly above. The noise was awful. Back in the room I can hear every word the guests in the next room said till they finally went to sleep after midnight. This place has everything going for it but they need to invest in better soundproofing. Best scrambled eggs in NZ!
RAY
Older property that has welcomed a renovation, well done
JungKee
Very good location, clean room, kind staff
Hetty
A good location. Good clean room. Good breakfasts - liked sitting in the sun for breakfast.
Our second time staying there. Must be good or we wouldn't be back!
Our second time staying there. Must be good or we wouldn't be back!
Location & surroundings
Mercure Tauranga
Willow Street, 9, Tauranga, New Zealand
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Mercure Tauranga
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