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18th Avenue Thermal Motel
Bay of Plenty-Rotorua · New Zealand
50 Eighteenth AvenueView location
7.8/10Very good283 Reviews
Cleanliness8.2/10 8.2
Service8.4/10 8.4
Comfort8.0/10 8.0
Condition7.2/10 7.2
Neighborhood8.0/10 8.0
Value7.0/10 7.0
Amenities7.6/10 7.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About 18th Avenue Thermal Motel
Enjoy garden views at this Tauranga aparthotel, featuring complimentary Wi-Fi and tour/ticket assistance. Make use of convenient amenities like limited-hour room service, express check-in/check-out, and laundry facilities. Free self-parking is available onsite. The 17 guestrooms offer kitchens equipped with refrigerators and microwaves, 40-inch flat-screen TVs with cable, and coffee/tea makers.
Minibars and phones with free local calls add to your comfort. Located in Tauranga South, you're a short drive from Mount Maunganui, Tenpin Tauranga, Memorial Park, and Tauranga Golf Club.
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Located in Tauranga (Tauranga South), 18th Avenue Thermal Motel is within a 5-minute drive of Tenpin Tauranga and Memorial Park. This aparthotel is 2.3 mi (3.7 km) from Tauranga Golf Club and 2.4 mi (3.8 km) from Brain Watkins House.
Make yourself at home in one of the 17 guestrooms, featuring kitchens with refrigerators and microwaves. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include minibars and coffee/tea makers, as well as phones with free local calls.
Featured amenities include express check-out and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
6:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Special Instructions
The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Apple Pay
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Credit card charges are subject to a surcharge of 2.2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Tenpin Tauranga
1.5 km / 1 mi
Memorial Park
2 km / 1.2 mi
Tauranga Golf Club
3.5 km / 2.2 mi
Brain Watkins House
3.7 km / 2.3 mi
Baycourt Community & Arts Centre
4.1 km / 2.5 mi
Huria Marae
4.1 km / 2.5 mi
Tauranga Art Gallery
4.2 km / 2.6 mi
Monmouth Redoubt
4.4 km / 2.7 mi
Robbins Park
4.4 km / 2.8 mi
Tauranga Domain
4.5 km / 2.8 mi
Fernland Spa
4.7 km / 2.9 mi
The Elms Mission House
4.6 km / 2.9 mi
Mission Cemetery
5 km / 3.1 mi
Adrenalin Forest
5.8 km / 3.6 mi
Rangataua Bay
5.9 km / 3.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 17
- hotel
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Garden
- Children playground
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability18th Avenue Thermal Motel
TRIPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR ONE BEDROOMSUITE • SUPERIOR ONE BEDROOMSUI.B1-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability18th Avenue Thermal Motel
SUITE SUPERIOR ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE ONE BEDROOMQUADRUPLE • DELUXE ONE BEDROOMQUA.B1-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability18th Avenue Thermal Motel
QUADRUPLE DELUXE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: QUA.B1-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability18th Avenue Thermal Motel
STUDIO DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability18th Avenue Thermal Motel
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT KING BED TWO BEDROOMSAPARTMENT • KING BED TWO BEDROOMSAPT.B2-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability18th Avenue Thermal Motel
APARTMENT KING BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE ONE BEDROOMRoom • DELUXE ONE BEDROOMROO.B1-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability18th Avenue Thermal Motel
Room DELUXE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.B1-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE ONE BEDROOMSUITE • DELUXE ONE BEDROOMSUI.B1-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability18th Avenue Thermal Motel
SUITE DELUXE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability18th Avenue Thermal Motel
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability18th Avenue Thermal Motel
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability18th Avenue Thermal Motel
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about 18th Avenue Thermal Motel
100
reviews shown
Tipene
Always enjoy our stay at this motel.
Sally
The room was clean and spacious, however very dated and needed upgrading.
James
Close to take away food outlet.
kerry
Very outdated. Insufficient heating. No smoke alarm in the holder.
Nick
Started badly arrived 15 min early , no one in the office , rang the number on the board advised that we were there to check in was told check in is 2pm and we would have to wait
Not impressed have stayed here three times over recent months never again
Shout out to the cleaning crew though they were awesome
Not impressed have stayed here three times over recent months never again
Shout out to the cleaning crew though they were awesome
Sally
Parking was easy and secure. The kitchen wasclean and tidy.
Richard
The unit was clean and staff were very pleasant to deal.
Handy location if you need to go to the Hospital.
however, the units needed a bit of painting done in the shower area. overall a good reasonable priced place to stay
Handy location if you need to go to the Hospital.
however, the units needed a bit of painting done in the shower area. overall a good reasonable priced place to stay
Melanie
Kitchen was very useful had a jug toaster and pan. There was also body soap shampoo conditioner in the bathroom. Nice and clean. Friendly staff close parking and comfortable stay.
Internet connection was good and thermal pool in point
Internet connection was good and thermal pool in point
Judy
Good size Studio Unit with Kitchen facilities.
Great for our 4 night stay.
Great for our 4 night stay.
David
18th Ave Thermal - Tauranga
Pros
- Easy parking
- Sleeps 4 - 1 king - 2 singles (but only seats 3 ?)
- Full size fridge/freezer
- Kitchenette ( but very dated)
Cons
- very old and tired chalet type rooms
- Not air conditioned
- Not insulated as it’s hot inside while it’s only 20* outside.
- Fans provided are so noisy you’ll never get to sleep
- Not soundproofed so you hear your neighbor use the toilet
- No fly screens
- Totally Dysfunctional layout
- Wash basin tap plumbed the wrong way - hot was cold and vise-versa.
With a little effort this motel could be a great place to stay as it’s really close to a shopping centre and has parking right outside your room.
Unfortunately it’s badly in need of renovations to revamp kitchen and ensuite and more importantly to insulate (acoustic + thermal) and air condition each room.
Pros
- Easy parking
- Sleeps 4 - 1 king - 2 singles (but only seats 3 ?)
- Full size fridge/freezer
- Kitchenette ( but very dated)
Cons
- very old and tired chalet type rooms
- Not air conditioned
- Not insulated as it’s hot inside while it’s only 20* outside.
- Fans provided are so noisy you’ll never get to sleep
- Not soundproofed so you hear your neighbor use the toilet
- No fly screens
- Totally Dysfunctional layout
- Wash basin tap plumbed the wrong way - hot was cold and vise-versa.
With a little effort this motel could be a great place to stay as it’s really close to a shopping centre and has parking right outside your room.
Unfortunately it’s badly in need of renovations to revamp kitchen and ensuite and more importantly to insulate (acoustic + thermal) and air condition each room.
Sally
Nice place to stay with everything we needed.good staff super clean.
Jacqueline
The room itself was OK, but quite tired and dated. The shower was terrible, no water pressure at all, very slippery and a big step down out of the shower which did make me slip. Also the step into the room was very high, quite dangerous having to take such a big step down.
Simon
Room ok staff good
Catherine
On arrival I asked for milk.Reception told me to go to Woolworths.Very disappointed.Reading in Motel Information.milk given on arrival.
Jeff
Nice motel and nice staff. Good to have the warm pool to relax in
Marguerite
Fridge didn’t work, pool looked unclean, cleaning ladies were lovely
Kathy
the room and the staff who cleaned the room were great. The room was done every day :) the only thing i didnt like was the hot mineral pool. I was there 4 days and on the first day I went to look there were two dirty cigarette butts on the floor and I saw algae on the floor of the mineral pool. On my last day, the cigarette butts were still there which was not a good look. I never used the pool at all but I would have done so if it had looked clean
Sophie
The room is sort of dirty. We found a dead cockroach, and my husband got bitten by an ant which disturbed his sleep a lot. The toilet is super old. But the room is very spacious and the bed is very big.
Sarah
Spotless room, excellent service, loved the outdoor area for the kids. Would absolutely recommend this motel to anyone!
Michael
Parking easy, not far from shops, clean room
Monica
Small room, helpful friendly staff. Parking was tight. The rooms were tidy. There is no AC so when we were there it was rather warm.
Evan
The room was clean
Patrick
Would recommend.
Shruti
Good family friendly motel
Jesse
Play equipment to kerp the kids happy hot pool was a bonus.
Annes
Excellent stay thermal pool was a treat for my little grandson, staff very accommodating and friendly, bedrooms are comfortable and warm, warehouse down the street to buy last minute items…will be back again to stay thank you 18th avenue motel awesome stay for me and my family 10/10
Steve
Fantastic place
Jim
The room was in good condition and staff were very helpful.
Only suggestion is that there should be a grab rail in the shower as the metal floor can get slippery and maybe not safe especially for older people.
Only suggestion is that there should be a grab rail in the shower as the metal floor can get slippery and maybe not safe especially for older people.
Allan
Parking easy
Kahutoia
The room felt outdated and had crums in the couches. The photos seemed like they where from when it first opened so wear and tear didnt show until you arrived there. The lawns where only mowed by the trampoline and BBQ but left over grown (knee height) by the swings and in all the garden beds weeds where growing & on your way to the pool grass was really overgrown which made you question if your going the right way. The Pool room itself was ok, but pool maintenance could be better. Green goo on the sides and floor (say geothermic pool but will have to question that cause it didnt feel or smell like one). Staff where lovely though & beds were comfy.
Mohammed
There were insects in the room …cleaning was not proper! Overall the stay was nt really good according to the price we paid the rooms were not that good!! The pictures they show the rooms were really different
Karen
Overall it was good, but lacked basic things like small lamps for side tables. Wifi code didn’t work and office was closed early so couldn’t get a solution.
The shower was in desperate need of replacing along with the lino in bathroom….would make it hygienic. Bed was like a rock.
Everything else was really clean.
The shower was in desperate need of replacing along with the lino in bathroom….would make it hygienic. Bed was like a rock.
Everything else was really clean.
Scott
Comfortable, decent place at the right price. I wish we had more time to relax and enjoy.
Mareta
Super clean room, no pets, minimal interaction at check in, the young lady cleaning wss bery polite and interacted with our children when 4yo asked lots of questions, heaps of parking space.
Lawrence
Motel decor is dated. However, rooms are spacious, clean, and well appointed. Very handy to a large shopping centre.
Louise
The room was OK but the bathroom is terrible, Had to run around the shower to get wet, really poor pressure, the TV is too small for the large room. I class it cheap but cheerful but the above issues will prevent me from returning
Alison
It was okay, the location is good. The sheets were a bit smelly and old. Friendly staff
Jean
Big shout out to amazing owners and the cleaners motel was so beautiful spotless it was so easy for us to do things where the shopping center is close by also since been staying there I was easy to go to the hospital to see a family member that not here with us Thankyou we will be coming back for another time
Anne
Old and needs updating but it was very clean
Stacey
The staff seem nice and it's close to the hospital so that's helpful. The water pressure is terrible. The whole place could do with a revamp.
P
Affordable
Great place to stay. Comfortable spacious unit. Bed a bit to firm for my liking and was pleased to have my own pillow with me.
However, we would stay again.
However, we would stay again.
Willingstone
Quiet
jane
They were busy with renovation, but did this quietly and respectfully so disturbances were not a problem
Moria
Great area, nice and quiet and convenient location
Heemi
Thanks for a wonderful stay, highly recommended.
Lawrence
We have stayed here twice. An older motel with older decor but nice and clean and for us, it is conveniently located. We would stay again.
Felicity
Fine enough for our short stay.
The bathroom floor area needs a tidy up.
The bathroom floor area needs a tidy up.
Steven
Awesome. Easy parking. See you again in 3 weeks :-)
Veronica
Easy check in. Hospitable. Thermal pool very unique. Everything we needed. 10 minutes from beach walk.
Phoebe
Didn’t much like this property. The thermal pool was gross and same with our shower over bath. Rooms where ridiculously hot with no AC and fan just blowed hot air around
Gay
clean and quiet but in bad need of an update
PHILLIP
It was quiet, but it lacked a telephone and a radio, but the TV choice was good.
Nigel
Nice clean 2 bedroom units. Lovely & quiet.
Margaret
Loved my stay there,will definitely come back and stay again,next time I'm on holiday or visiting I'll be booking in .❤️❤️👍
Andrew
Tauranga central
Nice generous room.
The overall condition of the place needs some touch up especially the shower pressure.
Sky TV is great. Central location.
The themal pool was good. I would have loved it to be hot rather than luke warm.
Staff was great to deal with
The overall condition of the place needs some touch up especially the shower pressure.
Sky TV is great. Central location.
The themal pool was good. I would have loved it to be hot rather than luke warm.
Staff was great to deal with
Christine
Very relaxed and chill.
Raylene
Old and dated unit, door didn’t shut tight so it banged in the wind. Toilet was small and cramped as was the vanity.
Needed updating in all areas, the bed was uncomfortable, no electric blanket and heat pump.
Was clean and tidy but definitely not worth the price we paid.
Needed updating in all areas, the bed was uncomfortable, no electric blanket and heat pump.
Was clean and tidy but definitely not worth the price we paid.
Te Ariki
We stayed one witch said $109 that was okay , Come the next day 20 minutes after we checked out and got down the road I noticed it charged me $189? When we confronted the Indian at the front office he denied it & said they charged $109 and to not listen to whatever , By this point my partner was overheated witch would’ve ended bad so I told him leave it but I will be putting a complaint in don’t worry about that . - Now that room was okay don’t get wrong but for the price of $189 I could’ve got a better motel closer to where I was meant to be .
Karina
Was disappointed that they did not let us know that the pool was under maintenance. I specifically booked at this place as I had my 7 year old Granddaughter with us and she was looking forward to the swim.
Peter
The room was dated but has had a upgrade, Bed was comfortable, new carpet, Kitchen was workable,
No aircon but a heater was supplied,
Our biggest Problem was the water pressure in the shower it was bearly a trickle. very bad and hard if you wash your hair
No aircon but a heater was supplied,
Our biggest Problem was the water pressure in the shower it was bearly a trickle. very bad and hard if you wash your hair
Timothy
Good value in an expensive market.
Pity about the thermal though
Pity about the thermal though
Tipene
Great stay easy and stress free
Linda
Just right for me,everything i needed,unit clean & tidy & bed comfy...handy to Fraser Cove shops & supermarket & not far from Bethleham & Maungatapu where i was visiting.
Owner helpful when asked
Would stay again,so recommend 18th Avenue Motel
Owner helpful when asked
Would stay again,so recommend 18th Avenue Motel
Cushla
Clean and tidy room. Bed was very comfortable. Close to hospital.
Issue was with the shower pressure as it was very low. Also cold water ran brown on the day we left.
Issue was with the shower pressure as it was very low. Also cold water ran brown on the day we left.
Peter
Thermal Pool was not available for use. Only found out when I went to use the pool.
Chris
Spacious unit. Good heater. Hot water pressure not great
Peter
The service for us was great considering we did a last minute booking.
The rooms were clean and well maintained, and they had the thickest motel towels of out whole New Zealand trip.
The rooms were clean and well maintained, and they had the thickest motel towels of out whole New Zealand trip.
Margaret
Excellent value for money.
Will return
Will return
Katerina
No internet
Paul
Pleasant experience, nothing bad to say about the place
Andrew
Disappointing
12.30am people yelling not in English. Cars coming and going from 12.30am till 2.30am right out side our window. Bed was hard. In the bathroom I leant on the wall when shaving and hand went through the plaster. Was damp and looked if wall had been patched before. Motel charged large amount on credit card. Not happy with our stay at all
ian
It was easy to get to and it was handy to get to shopping. It was also quiet and comfortable
Jill
The indoor natural hot springs pool could definately use a face lift...it just appeared old and not maintained. The room was nice and clean. Good stay.
Jessie
The property was clean and a quaint area,with a subtle look about the place ,like a hidden gem thanks to the staff ,for an enjoyable stay
Julie
We liked the chairs outside for people to sit on at the end of the day. The location was very handy. TV on the was quite small. There was no AC unit, and no flyscreens on the windows. mosquitos came into the room.
Catherine
We only stayed one night at this motel in order to break an otherwise longer journey. The motel was reasonably priced, but had no air conditioner. At the time the weather was very hot and had been for a couple of weeks so at night we had to open the windows. They did provide a fan which helped.
Gordon
It's an older property but clean and best bed bed I have slept on
radovan
We had booked through you as you had indicated that they took dogs. arrived to find that they did not. would not even put us up for one night as we tried to find accommodation for the first night. though they did find some where for the rest of the six days. On the web site did say they take service dogs. However said that was wrong. Charged us for one night.
Carl
Nice quiet place in need of some upgrades in the bathroom
Peter and Chris
Bathroom and kitchen basic, well due for a refurbish.
My husband was in hospital. I said I maybe would need another night and was charged for it, more than we had paid for the previous 2 nights and refund system very poor, still waiting 5days later.
My husband was in hospital. I said I maybe would need another night and was charged for it, more than we had paid for the previous 2 nights and refund system very poor, still waiting 5days later.
Sharon
Great family room, loved it
Sharon
Extended home away from home.
Enjoyed finding the unit well equipped, kitchenette tidy, clean and signs of some updates been made. Small signs of age but definitely showing updates with drapes, soft furnishing and paintwork. Plenty of hot water, shower and bathroom clean and tidy. Bedding, bed and decor pleasing to the eye and more than comfortable. Staff friendly and willing to cater to your needs. Will stay there again.
Karen
Check in was quick and person in office was very happy, friendly and helpful. Very happy to come back and stay. Thank you to all other staff members for also been friendly and helpful.
Verified traveler
Thermal pool was closed
Room was clean and spacious to relax. However we were very disappointed that the thermal pool was closed during our stay. Also one of the small couch’s leg was broken and shaky. We couldn’t talk about it when we checked out because no one was at the office. We chose the motel because of the use of thermal pool. We understand that that was unexpected incident but a little bit more explanation and apologies would have helped us feeling better when we checked out. Thanks and regards
Paul
Dated accommodation, with single-glazed windows. No air conditioning. The geothermal pool was unable to be accessed (whole point of us booking this accommodation i the first place). Had to ask for an extra heater in the evening. Thin walls without much insulation (can hear noises from the next door unit easily). Very unreliable wifi internet.
Friendly receptionist / staff.
Friendly receptionist / staff.
Lynn
Very neat and sparkling clean!
We travel a fair amount and I have never stayed in such a neat, tidy and clean unit. It was a pleasure staying here and I would highly recommend it.
Heather
Beautifully renovated, lovely staff
Judy
We did not get towels in our room. It was to late at night to do anything about it. Left early in the morning without showers or proper wash.
Ann Marie
Staff were AWESOME!! Nice room, Clean, everything we needed for one night! Enjoyed our hot swim!!
Verified traveler
Very handy location to where we needed to be. Shopping centre just down the road which had option of take aways as well as a supermarket.
Clean and tidy rooms though bit of a mix up when we arrived as we were supposed to have a 2 bedroom apartment but were given a one but the lady at reception happily moved us with no issues. Very friendly and helpful.
Nice hot pool to have a soak in before bed.
Would stay again when in the area.
Clean and tidy rooms though bit of a mix up when we arrived as we were supposed to have a 2 bedroom apartment but were given a one but the lady at reception happily moved us with no issues. Very friendly and helpful.
Nice hot pool to have a soak in before bed.
Would stay again when in the area.
Verified traveler
The room was comfortable and clean. Didnt like the parking it was quite narrow to back out
Traveller
The property is dated and needs modernising. It looks like it has a few permanents living there as well.
Sue
NZ getaway
Great place to stay. Friendly staff and great service. Our room was spotless and comfortable.
DENIS
Clean and affordable good value
Verified traveler
Have stayed here few times prier,have had positive stays and no issues during stay.
Verified traveler
the indoor pool so u can swim in or weather and parking was good and the bed was comport
Verified traveler
Very attentive management.........awsome attitude. The motel itself is very quiet and relaxing. Great place to stay.
Verified traveler
This Motel is roomy in a quiet location near a mall with Takeaway and Licenced dining options
Verified traveler
The guests occupying the unit next to mine were EXTREMELY loud and noisy and woke me up at 10:30 PM. I had to bang on the adjoining door and ask them to keep the noise down but they continued loud talking. They woke me again at 11:30 PM and again I banged on the adjoining door and told the to shut up which they finally did. I complained to Management when I checked out. I WILL NEVER STAY HERE AGAIN
Location & surroundings
18th Avenue Thermal Motel
50 Eighteenth Avenue, Tauranga, New Zealand
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18th Avenue Thermal Motel
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