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Cityside Hotel Tauranga

Bay of Plenty-Rotorua · New Zealand

16 First AveView location

9.6/10Excellent265 Reviews
Cleanliness10.0/1010.0
Service9.6/109.6
Comfort9.6/109.6
Condition9.8/109.8
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Cityside Hotel Tauranga

This smoke-free hotel is located in the heart of Tauranga, a short drive from Tauranga Domain and Blake Park. Nearby attractions include hot springs. Guests can enjoy a continental breakfast daily for a fee. The hotel offers complimentary wired and wireless internet access, express check-out, and multilingual staff.

Free self-parking is available on-site. Each of the 13 air-conditioned rooms features an espresso maker, a Smart TV, and digital programming. Private bathrooms include rainfall showerheads and designer toiletries. Coffee/tea makers, complimentary bottled water, and phones with free local calls are also provided.

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A stay at CitySide Hotel Tauranga places you in the heart of Tauranga, a 2-minute drive from Tauranga Domain and 7 minutes from Blake Park. This hotel is 5.4 mi (8.7 km) from Pilot Bay Beach and 5.5 mi (8.9 km) from Mount Hot Pools.

Make yourself at home in one of the 13 air-conditioned rooms featuring espresso makers. Complimentary wired and wireless internet access is available. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include coffee/tea makers and complimentary bottled water, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, multilingual staff, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 6:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Events/parties not allowed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 7:30 AM - 6:00 PM
    If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 8:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately NZD 16 per person
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    English

Nearby attractions

Brain Watkins House 0.6 km / 0.3 mi
Tauranga Art Gallery 0.8 km / 0.5 mi
Baycourt Community & Arts Centre 1.1 km / 0.7 mi
Monmouth Redoubt 1.1 km / 0.7 mi
Robbins Park 1.2 km / 0.8 mi
Memorial Park 1.3 km / 0.8 mi
Tauranga Domain 1.3 km / 0.8 mi
The Elms Mission House 1.8 km / 1.1 mi
Mission Cemetery 1.9 km / 1.2 mi
Tenpin Tauranga 2.1 km / 1.3 mi
Rangataua Bay 2.8 km / 1.8 mi
Waipu Bay 2.9 km / 1.8 mi
Huria Marae 3.6 km / 2.2 mi
Fernland Spa 5.5 km / 3.4 mi
Mount Surf Museum 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 13
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Breakfast
  • Minimum check-in age: 25
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Cityside Hotel Tauranga

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Cityside Hotel Tauranga

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room HARBOUR VIEWRoom • HARBOUR VIEWROO.HV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Cityside Hotel Tauranga

    Room HARBOUR VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.HV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Cityside Hotel Tauranga

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE AccessibleTRIPLE • AccessibleTPL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Cityside Hotel Tauranga

    TRIPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE HARBOUR VIEWDOUBLE • HARBOUR VIEWDBL.HV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Cityside Hotel Tauranga

    DOUBLE HARBOUR VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    HARBOUR VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.HV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Cityside Hotel Tauranga

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM Accessible-Queen Size BedFAMILY ROOM • Accessible-Queen Size BedFAM.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Cityside Hotel Tauranga

    FAMILY ROOM Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CITY VIEWSTUDIO • CITY VIEWSTU.CV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Cityside Hotel Tauranga

    STUDIO CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Cityside Hotel Tauranga

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Cityside Hotel Tauranga

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Cityside Hotel Tauranga

9.6
Excellent
265 Reviews
Cleanliness
10.0 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Cara
Little gem in Tauranga. The room was a great size. Everything was clean, neat and tidy. The breakfast was lovely. And staff were pleasant. Would be sure to stay here again when in Tauranga. Highly recommended.
8/10
Excellent
01 Aug 2026
Alpha
Great check in experience. We were arriving really late and they were able to accommodate. Will be staying again as it was such an easy weekend.
10/10
Exceptional
28 Jul 2026
Ashish
Amazing location, place and staff
10/10
Exceptional
23 Jul 2026
Ashika
Yes the fact that the property have a Ev charger made it so convenient for us.
10/10
Exceptional
16 Jul 2026
Kimlay
Good location, good parking, friendly staff, clean room, very satisfied, will stay again.
Family_with_children
10/10
Exceptional
11 Jul 2026
Jordyn
Me and my partner loved staying. Nice and quiet , rooms clean and modern, staff were friendly and helpful. Would stay again
Partner
10/10
Exceptional
20 Jun 2026
Susan
Looked a new building
Continental breakfast delivered to your room. Great parking
Partner
8/10
Excellent
18 Jun 2026
Anja
solid stay overall. parking was plenty enough for the small hotel and the room i had was quite small, but for one person perfectly cozy and big enough. the bed was super comfy and the water pressure in the shower good. i had a room on the upper floor and there wasn't a lift. had i had more than just luggage for one night, that'd have been quite annoying. breakfast was free for me bc of my expedia status, but otherwise i'd have regretted not going for the cafes tauranga has to offer because it was nothing to write home about. overall, i'd definitely pick it again for a one night stay, but probably not for any longer.
Self
10/10
Exceptional
13 Jun 2026
Megan
What a great property, very modern, clean, great spot, possibly the best place I have ever stayed in
Family
10/10
Exceptional
13 Jun 2026
Trina
Clean and comfortable, had everything we needed for one nights stay. Good parking.
Friends_and_family Family
8/10
Excellent
09 Jun 2026
Abbie
It was fantastic, one small thing would be when advertising an espresso coffee machine, it would be nice to get the milk frother to go with it. But that is a very small suggestion when the place is very lovely to stay in
Self
10/10
Exceptional
09 Jun 2026
Ashish
Amazing breakfast available
Self
10/10
Exceptional
01 Jun 2026
Sarah
Great location, nice modern fit out in rooms, fantastic showers
Family_with_children
10/10
Exceptional
17 May 2026
Celeste
Helpful and polite staff. Nice and clean rooms and comfy beds. Would 10/10 stay here again
Self
10/10
Exceptional
16 May 2026
Julie
Great location, Large clean room, plenty of parking. We had a great stay! Highly recommend
Family
10/10
Exceptional
16 May 2026
Shuk Fan
The room is spacious, tidy and clean
8/10
Excellent
12 May 2026
Helen
Very clean modern room, helpful staff, walk to town and dining, very comfortable bed
Partner
10/10
Exceptional
10 May 2026
haldene .s.
Very updated and clean with lovely finishing touches
Partner
8/10
Excellent
09 May 2026
Grant
Was just a quick over nighter while attend a Taste Tauranga event and it suited our needs, no complaints and just bare essentials
Partner
10/10
Exceptional
05 May 2026
Kristofer
Kia ora,

I’m really impressed overall with the property and the service provided. The staff were super friendly and really accommodating.

I had never stayed there before, so this was a new one for me, and I just really enjoyed it. I would definitely recommend to anybody that's in Tauranga.

Key highlights:
1. Great location
2. Great property
3. Really friendly staff
Partner
8/10
Excellent
04 May 2026
Simone
It was fit for purpose for one night's stay for business.
Self
10/10
Exceptional
03 May 2026
Zhaoyuan
Clean room, nice staff
10/10
Exceptional
29 Apr 2026
Nanette
Lovely quiet spot. Very clean and fresh.
Self
10/10
Exceptional
28 Apr 2026
Jing
Clean room, easy parking
Family
10/10
Exceptional
26 Apr 2026
Rhoda
High quality, clean rooms. Handy fridge with tea/coffee/hot choc facilities in room. The thick room carpet was especially pleasing on the feet after tramping all day.
Self
8/10
Excellent
23 Apr 2026
Craig
Room was modern and clean, albeit a bit small.
Partner
10/10
Exceptional
23 Apr 2026
Shuk Fan
Super clean and great place to stay
10/10
Exceptional
18 Apr 2026
Abigail Karma
We had a great stay, modern clean rooms, super comfortable bed. Easy secure parking we will defiantly stay again.
Partner
10/10
Exceptional
11 Apr 2026
Feleti Alfred
Everything was great exactly what was on your website for the room
Partner
10/10
Exceptional
05 Apr 2026
Daniela
Had such an excellent stay at Hotel City Side in Tauranga. Everything was so stylish and beautifully presented, with superb lighting features throughout that made the whole place feel warm and modern. It honestly all looked brand new and was spotless.

The location is perfect too — easy walking distance to great restaurants, shopping, and the waterfront, which made getting around so convenient.

The young lady at the front desk was incredibly nice and welcoming when we arrived, which made such a great first impression.

We also really appreciated the nice selection of teas and coffee in the room — and they even had a milk frother, which was such a nice touch!

Would definitely stay here again and highly recommend it to anyone visiting Tauranga.
Partner
10/10
Exceptional
05 Apr 2026
Joseph
Helpful staff. Clean and spacious. Upgrade on check in.
Partner
10/10
Exceptional
03 Apr 2026
Nigel
Lovely room, nice location
Partner
10/10
Exceptional
01 Apr 2026
Andre
Room is Clean and new. Location is very convenient especially if you just want to walk around the town centre. Will definitely stay here on my next visit
Self
6/10
Pleasant
27 Mar 2026
K H
Incredibly strange that there was no microwave in either room I booked.
Continental breakfast would have been better if all foods remained sealed like the yogurt for instance.
Staff were avoidant of guests at the atrium I noticed. A shame. And not very welcoming 😕
10/10
Exceptional
26 Mar 2026
Marian
Extremely comfortable bed.
Tea & coffee making facilities, & given fresh milk for both.
Close to town centre & the sea.
Nice breakfast delivered to our room.

10/10
Exceptional
26 Mar 2026
Meelha
will stay again
Self
8/10
Excellent
22 Mar 2026
Leunis
Seamless check-in process, friendly and efficient staff. Room was spotless and the lighting system with different brightness levels is great. Bed was a bit soft for our liking, but room was nice and dark.
10/10
Exceptional
15 Mar 2026
Thomas
Clean modern and good location
Self
10/10
Exceptional
14 Mar 2026
S Alex
was excellent
Partner
8/10
Excellent
07 Mar 2026
Ricca Marie
Room is good
4/10
Poor
25 Feb 2026
Caleb
No water or utensils no fizzy drink options. Only one water bottle and it was never restocked. tiny sink lack of kitchen untensils and no bowls for food only tiny plates only one tea towl.
Business
10/10
Exceptional
22 Feb 2026
david
Everything was so easy
8/10
Excellent
18 Feb 2026
Adam
Comfortable and clean room
Partner
10/10
Exceptional
18 Feb 2026
Teresa
Room was really clean and bed was comfortable. Staff friendly and location was good.
Partner
10/10
Exceptional
16 Feb 2026
Scott
Great location right in the centre of town, walking distance to all the shops, cafes and restaurants. The rooms are spacious, modern and super comfortable. Would definitely recommend for anyone looking for a place to stay in Tauranga.
Leisure Partner
10/10
Exceptional
14 Feb 2026
Anthony
Great location with modern facilities.
Partner
10/10
Exceptional
14 Feb 2026
Donald
Room very clean and well organized. Nespresso coffee maker in room and breakfast delivered each morning.
8/10
Excellent
08 Feb 2026
Daniel
Well renovated room. Quiet area.
Leisure Partner
10/10
Exceptional
07 Feb 2026
LuAna
This small boutique hotel is top notch. The bed is like sleeping on clouds 👌 Very clean and top of the range room amenities. You want quiet & peaceful this is it. Beautiful friendly hosts.
Close to Devonport St which has a great variety of eating options. A few more meters towards the sea is The Strand where your spoilt with more food options. Cafes, restaurants in abundance. I'll definitely be back 💯 👍. Thanks for adding to my amazing memories 💖✌
Leisure Friends
10/10
Exceptional
06 Feb 2026
Crystal
Great location, near the water. Clean, comfortable, and simple, which I appreciate in an overnight stay.
Partner
10/10
Exceptional
04 Feb 2026
Paula
Room was clean, staff very friendly!
10/10
Exceptional
29 Jan 2026
Robert
Cleanliness. Very helpful staff and owner
Leisure Partner
10/10
Exceptional
13 Jan 2026
Lindsy
Thoughtfully designed room
Business_and_leisure Partner
10/10
Exceptional
04 Jan 2026
Philippe
The staff is very friendly, welcoming, and courteous. The room was pleasant and spacious. The bedding was very comfortable. I recommend this hotel. I will return. Philippe
Self
10/10
Exceptional
01 Jan 2026
Meaghan
Pristinely clean. Very quiet and comfortable. Minimal amenities but perfect for a 1-2 night stay
10/10
Exceptional
29 Dec 2025
Susan
Really clean and fresh/refurbished , great location
Leisure Partner
10/10
Exceptional
16 Dec 2025
Sharan
So nice and clean
10/10
Exceptional
05 Dec 2025
Barry
Room was on the smaller side but well appointed. Great shower comfy bed and nice coffee! The hotel is night in the CBD so walkable to everything.
Partner
10/10
Exceptional
01 Dec 2025
Taryn
Small but comfortable room with ensuite little kitchenette and tv. Free parking outside , easy to communicate with managers. Thanks
Partner
10/10
Exceptional
26 Nov 2025
Geraldine
It’s a beautiful and renovated spot! Stayed with my family and was clean, quiet and the person at the front was so helpful and nice.
10/10
Exceptional
17 Nov 2025
Brian
Friendly staff, very clean and well-furnished room, comfortable bed, nice bathroom with excellent toiletries.
Self
8/10
Excellent
16 Nov 2025
Michelle
Was clean , central located
10/10
Exceptional
08 Nov 2025
lee
Very clean. Very comfortable great city location excellent customer service
Partner
10/10
Exceptional
04 Nov 2025
James
Very clean and comfortable. Basically all new. Very convenient location, but nice and quiet.
Self
8/10
Excellent
30 Oct 2025
Karen
Everything was great but as a big person I found the bathrooms a bit small hard to move around and to turn on the shower.
Leisure Self
8/10
Excellent
28 Oct 2025
Andrew
Nice modern rooms in a great location.
Leisure Partner
10/10
Exceptional
17 Oct 2025
Angela
Great stay
Self
10/10
Exceptional
16 Oct 2025
Winston
Friendly and helpful staff. Hotel looks like it's brand new and the room is very clean and excellent housekeeping every day. Free coffee and tea in the room. Excellent wifi internet access. Free parking is right in front of my room. You control your own temperature in the room. I would definitely stay in this hotel again.
Leisure Partner
10/10
Exceptional
18 Sep 2025
Catherine
Compact room. Comfortable bed
Business_and_leisure Partner
8/10
Excellent
06 Sep 2025
Domini
Really nice and quiet property, the room was spacious and clean, bathroom is a little small and had a strange smell to it unfortunately but otherwise would stay again.
8/10
Excellent
04 Sep 2025
Patrick

Good stay around the city

Very clean very hygiene
Friends_and_family Family
10/10
Exceptional
31 Aug 2025
Cindy

Wonderful Stay

We had another wonderful stay at CitySide Hotel. The room was clean and tidy. The whole place was quiet and relaxing. Jamie was accomodating, easy check in and check out. Breakfast arrived at requested time. 5 ⭐️service. Thank you!
Partner
10/10
Exceptional
03 Aug 2025
Barry

Central Tauranga

Very modern, clean in great location. Good parking.
Partner
8/10
Excellent
28 Jul 2025
Andrew
Great property. No complaints.
Business Self
10/10
Exceptional
17 Jul 2025
Goh
Pretty new property and nice environment with nearby food options.
Leisure Partner
10/10
Exceptional
05 Jul 2025
Chanel
Love the location! This motel is always nice and quiet, very peaceful. Bonus is the free self parking. Rooms and amenities are all new and really nice. Rooms are clean & tidy.
Leisure Partner
10/10
Exceptional
23 Jun 2025
Cindy

Wonderful Stay

The carpark, the entrance/reception, the room are all very clean, very tidy and very well maintained. It is in the city centre but it is quiet and can hardly hear the traffic from our room. Communication from the hotel was efficient, how to check-in after hours was clearly explained. Jamie has been accommodating with our questions and requests. The continental breakfast was filling - toast, cereal, yoghurt, milk, fruits, and a glass of juice. There are plenty of eateries and shops around the hotel.

We had a great 3-day stay, and can't wait to come back in August.

Thank you!

Friends_and_family Family
10/10
Exceptional
18 Jun 2025
O Cheung Ernest
As I was stuck in evening traffic, I almost missed the manned check-in time which was 18:00. However, I noticed I got reminder messages sent to me through multiple channels such as emails, SMS and Expedia, it was a kind reminder telling me how I can pick up my key card after office hours. At the end I made it on time, so I got to meet with the receptionist and he offered me free milk for my drinks in the room too, very considerate.
Leisure Self
10/10
Exceptional
05 Jun 2025
Ashish
Everything is good
Business
10/10
Exceptional
03 May 2025
Anthony
Amazing
Friends_and_family Family
10/10
Exceptional
28 Apr 2025
Dianna
What a gem of a hotel! The staff was so welcoming. We had a wonderful breakfast, better than the three other hotels we’ve stayed at on this holiday. The room was clean and the bathroom may have been on the smaller side but it was sparklingly clean and the shower was very roomy. We will plan to stay again next time in Tauranga.
Leisure Partner
10/10
Exceptional
21 Apr 2025
Carter
Close to restaurants
Leisure Partner
10/10
Exceptional
07 Apr 2025
Peter
This place is probably more a Motel rather than Hotel however dont let that deter you away from it.
This was one of the better experiences I have stayed in when it comes to room comfort and staff accommodation.
Check in was easy, everything was explained, the room was clean, bed soft, the lights were awesome and had really thought out features, aircon, tea, coffee, mini fridge.
It was spacious and super well taken care of.

The only issue I had was the continental breakfast, I just wish there were more options to choose from, but it was free with VIP so not much to complain about. Oh and soundproofing, I could hear my neighbours both sideways and above me, but at 9pm onwards, quiet.

Would stay again :)
Business Self
8/10
Excellent
10 Mar 2025
Matthew

Nice but a bit small

Very nice, but room was quite small.
Partner
10/10
Exceptional
07 Mar 2025
Mark
The perfect buisness stay. Clean, friendly, quiet. Great service from Jamie. Thank you.
Business
10/10
Exceptional
26 Feb 2025
Sandra
Check in was easy and professional. Laundry was available. Rooms were comfortable. Breakfast was nice.
Leisure Family
10/10
Exceptional
24 Feb 2025
Chrissy
Great stay, thank you
Business Self
10/10
Exceptional
23 Feb 2025
Colin J

Quiet, clean modern hotel

Quaint modern hotel and quiet location. Friendly staff, comfortable bed and nice lighting. The night light in the bathroom was a nice amenity.
Partner
8/10
Excellent
16 Feb 2025
Jackie
lovely room, clean and spacious. Convenient location for us.
Leisure Partner
10/10
Exceptional
16 Feb 2025
Verified traveler

2 night stay

We stayed in 5 different hotels during our
entire trip and this 1 was the best for value, comfort, cleanliness and more. It is quiet and safe. You can tell that a lot of thought went into customer convenience and comfort when designing the room. Even though the room is small, it was fine for our needs. The breakfast thaat was included in our booking was minimal, but sufficient (toast, yogurt, fruit cup, juice). Friendly and helpful front desk service. Easy to get to restaurants nearby. Safe and easy parking.
Partner
10/10
Exceptional
15 Feb 2025
Yael

Best hotel

The hotel was easy to find, plenty of parking spaces, very close to the rooms. The room was beautiful and very clean. It had everything you need and more.
Friends_and_family Family
8/10
Excellent
09 Feb 2025
Paul
Small room with no storage space in bathroom and kitchen area. Bedding and towels were clean, toiletries were good quality but the bed was uncomfortable with massive dip in it.
Leisure Partner
10/10
Exceptional
05 Feb 2025
Wendy
Aroha checked us in with a warm welcome and she was absolutely fantastic!! We aren’t used to the 10 early checkout throughout NZ and she was the first place to offer us 11. (We didn’t even ask elsewhere as most indicated it wasn’t an option.) This was our favorite room so far in our trip. It was new, techy, clean and modern. Easy parking in front, a delicious breakfast delivered to our room and we strolled to the waterfront with access to awesome bars and restaurants all around. Thank you so much, CitySide! Future guests will also surely appreciate your top notch hotel.
Leisure
10/10
Exceptional
20 Jan 2025
Simon
Superior accommodation close to the waterfront. Easy access to the best parts of Tauranga. Modern and well presented, this accommodation was easily the best of all those we stayed at in our week long North Island trip. Friendly and helpful host. Would definitely stay here again and highly recommend to others.
Leisure Partner
10/10
Exceptional
19 Jan 2025
Barry
Loved it
Leisure Partner
8/10
Excellent
18 Jan 2025
Simon
Modern and very clean, a few minutes walk to the cafes and bars!
Leisure Partner
8/10
Excellent
15 Jan 2025
Kiana
The shower curtain was too short in room 5 so the water went everywhere when we showered, but other than that the room was amazing :)
10/10
Exceptional
14 Jan 2025
terry
Lovely quiet spot, room was immaculate. Staff friendly and helpful.
Would recommend.
Leisure Partner
10/10
Exceptional
30 Dec 2024
Chelsea
Was excellent, clean, convenient to walk to shops/restaurants.

Highly recommend
Leisure Family
10/10
Exceptional
30 Dec 2024
Sue
Perfect location. Helpful staff. Easy car parking right outside your unit.
Business Self

Location & surroundings

Cityside Hotel Tauranga
16 First Ave, Tauranga, New Zealand

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Cityside Hotel Tauranga

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