Name: Oceanside Resort & Twin Towers
Address: Maunganui Road Mt Maunganui, 1, Tauranga, NZ

2/10

Poor

07 Aug 2026

Fiona

There was rubbish in the bin under the sink from previous guests. There was lipstick on a 'clean' face cloth.
The room had dust on furnishings. The whole place needs updating, was very tired looking.
Charging a $250 bond for 1 night was ridiculous!Do not recommend this accommodation and won't be staying again.

Partner

10/10

Exceptional

15 Jul 2026

Daina

Everything was spotless and comfortable - very easy to.find our way around definitely a great sleep - would definitely recommend

Partner

10/10

Exceptional

15 Jul 2026

Victoria

I've been impressed with the size of the room. The hotel is close to everything. It's been a wonderful stay.

Self

2/10

Poor

09 Jul 2026

James

Nothing was good! There were things to use to cook but nothing to cook on which made waste a whole lot of money!!! Then we’re spoken to horribly in the money when confronting them about it

Partner

8/10

Excellent

23 Jun 2026

Phil

Perfect location

Partner

8/10

Excellent

21 Jun 2026

Krystle

Lovely staff. Easy parking. Well priced for the room.

Partner

8/10

Excellent

15 Jun 2026

Gary

We went online looked at the photos we thought we were getting a view by looking at the photos would ask more questions next time

Partner

8/10

Excellent

31 May 2026

Lorraine

Good sized room. Neat and tidy. Very clean.

Family

6/10

Pleasant

26 May 2026

Joanne

Close to the beach, had everything in the kitchen. Bathroom could be cleaner

Self

8/10

Excellent

16 May 2026

Raymond

The room was as described in the listing and was well equipped

Partner

10/10

Exceptional

14 May 2026

Coralie

Great location it was the perfect mini break.

Partner

6/10

Pleasant

08 May 2026

Rhonda

The room itself was a large space but the property is very dated and tired. It did not reflect the photos in the listing. We did enjoy the spa and pool. We would of been very disappointed if we'd paid full price. A 3 star property at best in a 5 star location.

Partner

6/10

Pleasant

04 May 2026

Deanna

I was disappointed with the overall attention to detail during my stay. The condition of the linen was below expectations, with towels and bedding appearing worn and discoloured rather than clean and fresh. The pillows were old, thin, and mismatched, and the pillowcases appeared grey despite originally being white. The face cloths were also not in a usable condition. As a result, I felt more comfortable borrowing towels from a friend who lives nearby.
The duvet inners were thin and dated, and did not have covers, which impacted comfort. In the kitchen, utensils and glassware were mismatched, and the tea towels were not usable.
This stay was intended to be a special weekend away for a friend and I, and it was a significant cost for us. Unfortunately, the quality of the room did not reflect the price or the occasion.
While the location is convenient and the parking is good, the overall standard did not meet expectations. As a result, I would not choose to stay here again.

Friends

10/10

Exceptional

02 May 2026

Sarah

Free secure parking and convenient location.

Partner

10/10

Exceptional

28 Apr 2026

Nicola

Just as the listing suggested - clean, warm and comfortable. Thank you 🌸

Partner

10/10

Exceptional

26 Apr 2026

Tatiane

Close to everything

Friends

4/10

Poor

26 Apr 2026

Paula

Dirty room
Very dated too
Hairs on pillows
Checked in after hours so used our clothing to wrap pillows
Good location
But average accomodation

Friends

4/10

Poor

15 Apr 2026

Michael

It was the honeymoon suite with a spa bath ... which pumped out lumps of black algae; a mood killer I'd say.

Partner

4/10

Poor

05 Apr 2026

greig vicki

Noisy room very noisy

Partner

4/10

Poor

05 Apr 2026

Rudy Marie

The room was clean and the location was great — close to both the mountains and the beach, which made it easy to enjoy the area. However, there were no soaps provided in the container, and I found that many basic items came with additional charges.

Family_with_children

2/10

Poor

31 Mar 2026

Mal

I could not get in the motel and therefore I don’t stay there I was not told about the check in process there was no one there to check me in it had to be done by email which I failed to do properly and therefore I had to go and find another place which at time of night was not easy

4/10

Poor

28 Mar 2026

Laurie

room clean although needs refurbishing. some unusual requirements such as will be charged $30-50 if dishes not washed. carpark spaces are very narrow

Partner

10/10

Exceptional

27 Mar 2026

Colin

Good location, undercover parking and comfortable room.

Partner

6/10

Pleasant

23 Mar 2026

Michael

The mountain view was goodand the location was good too. The size of the room was good but the fridge was very noisy kerp us awake mosy of the night plus the head board was not fix the the bed or wall probably eveytime we move the head board keep moving/bang on thd wall.plus room wasn't sound proof for noise outside as it said on the website

Partner

8/10

Excellent

22 Mar 2026

Alastair

The rooms are tired but the new pool and hot pool were great. Great location.

Partner

10/10

Exceptional

21 Mar 2026

Manwinder

Everything was perfect location,stay,host

Self

8/10

Excellent

20 Mar 2026

Roger

The mountain was closed following the recent landslide.

Self

6/10

Pleasant

17 Mar 2026

Samir

The property very old

10/10

Exceptional

12 Mar 2026

Bobby

Lovely big rooms, well equipped, nice new pool and spa area. Great for families. Perfect location for town, main Mt Beach, Piolet Bay and at least 10 cafes and restaurants under the Towers. Easy underground car park.

Partner

10/10

Exceptional

09 Mar 2026

Ian

We couldn't see the ocean, we looked out onto the street but it wasn't a problem, we loved the room and the staff were friendly

Partner

8/10

Excellent

07 Mar 2026

Judith

Pool, hot tub and gym were great. Room needs updating, halls are dark.

Partner

10/10

Exceptional

05 Mar 2026

Nick

Nice place to stay

10/10

Exceptional

04 Mar 2026

Janine

Lovely room, really enjoyed the pool area too

Partner

8/10

Excellent

01 Mar 2026

Kara

Nice staff.

Partner

6/10

Pleasant

28 Feb 2026

Caroline

Room was ok, for the cost for two nights it needs a revamp! Sheets and towers looked old a worn . It was advertised shampoo etc but it was a hand soap dispenser and an all in one !
Location good , did not see any staff members.
Pool and spa area was clean and nice .

Partner

6/10

Pleasant

25 Feb 2026

Donna

Room was average, very noisy fan outside our room which was going all day & night. Take ear plugs to sleep. Conveniently located and nice pool but I would not stay here again.

Partner

8/10

Excellent

22 Feb 2026

dominic

good location, clean, pool was cold, needs more amenities like a sharp knife, and more pots

Partner

6/10

Pleasant

22 Feb 2026

winton

Staff was okay. But the notes on everything made you feel uncomfortable. Extra charges for not washing your dishes. The continues emails around checking and check out times. Wasn’t very inviting. Emails could use some help from AI.
Room was tired.

Self

8/10

Excellent

21 Feb 2026

Brydon

Good pool area and very close to the beach

Partner

10/10

Exceptional

13 Feb 2026

Steve

Lovely staff member met us when we arrived and was only to happy to change our room. The room was nice and clean. Thoroughly enjoyed our stay. Will be back.

6/10

Pleasant

09 Feb 2026

Mason Luke

The pool and location was great, the bathroom and kit

10/10

Exceptional

08 Feb 2026

Andrea

Yes room was spotless & staff were wonderful

Leisure Partner

8/10

Excellent

07 Feb 2026

Wendy

Spacious room

Partner

10/10

Exceptional

05 Feb 2026

Yashmeen

Very nice staff

Leisure Family

6/10

Pleasant

02 Feb 2026

Toni-Marie

The rooms are very dated. Great location as right next to the beach.

Partner

10/10

Exceptional

30 Jan 2026

Randall

Great spot, good value

Leisure Family

10/10

Exceptional

27 Jan 2026

??

All very kind ^^

6/10

Pleasant

24 Jan 2026

Christine

The management are lovely people and do their job well, and cleaning and service is excellent, so these comments are not about them; and particularly as each room in the resort is privately owned and run under Body Corporate structures, which would be separate from day to day management.

The rooms are clean and spacious however they are old and appear to have never been updated or refurbished.

The biggest complaint is (after having stayed more than once - so have experienced different accommodation) is that the mattresses and bases of the beds are old, don’t appear to be innersprung and are too soft to provide adequate support. Visitors are unlikely to return to sleep on them; and we will not return until they are replaced with new, modern, high
quality mattresses (& preferably new bases as well).

Partner

8/10

Excellent

15 Jan 2026

Martine

Kitchen is super limiting - 2 slice toaster and no element to cook on. But we ate out - if staying again I will.plan for that. New Pool area is supreme

Leisure Family

10/10

Exceptional

04 Jan 2026

Arshdeep

Had a great stay here. The room was very clean and well‑kept, and the staff were absolutely amazing — polite, friendly, and always willing to help. The place was quiet and comfortable, making it easy to relax. Highly recommend if you’re looking for a quality stay at great value.

Leisure Family

8/10

Excellent

04 Jan 2026

Michelle

The room was a great size, clean and comfortable. Location was perfect for food, beach and a holiday buzz. The Pool was perfect. It had just opened, and the temperature was great. The only negative comment was the greeting and reception. No information was given about the gym and sauna, which we couldn't find and had to ask a resident in the other block. We didn't know if our room was going to be serviced, since we were there 3 nights.

Partner

10/10

Exceptional

26 Dec 2025

Beverly

The room was clean and very nice thankyou

Leisure Family

10/10

Exceptional

21 Dec 2025

kevin

Nice and clean property. Nice hot shower. The pressure can always be stronger but was sufficient. Nice proximity to the beach and mount and shops. Very nice customer service.

Leisure Partner

10/10

Exceptional

12 Dec 2025

Andrew

Clean good size room super friendly helpful staff. Jessie the manager was such a sweetheart. Super great location just off the beach and across from Mt Maunganui cafes shops and the hot spring pools sooo good must try if you go.

Leisure Self

10/10

Exceptional

08 Dec 2025

Carol

Handy location, clean room, easy access

Leisure Partner

10/10

Exceptional

08 Dec 2025

Savannah

Jesse at reception was so lovely, and she really set the scene for a great stay. The room was clean, and the location was central. Highly recommend and will be back again.

Leisure Self

6/10

Pleasant

18 Nov 2025

Sarah

Great location , close to everything- beach, mount and shopping/dining . Property ok , good size room but a little dated/ dowdy . Linen and towels could use a little spruce up . Parking a bit tight

10/10

Exceptional

16 Nov 2025

Joy

Very reasonable price room was massive and clean. Great view of the beach and walking distance to shops and beach 😊

Leisure Partner

6/10

Pleasant

16 Nov 2025

Anthony

Good location but a bit aged and a bit smelly

Leisure Family

8/10

Excellent

11 Nov 2025

Glenda

Clean room
Was happy to be given a carpark

Leisure Self

10/10

Exceptional

10 Nov 2025

gerald

The room was spotless and we had lots of space zit was in a very good area to access beach and great walking areas .

Business_and_leisure Partner

8/10

Excellent

29 Oct 2025

Brian

A good stay

Leisure Partner

6/10

Pleasant

27 Oct 2025

Maria

Great staff, big room, great location

Leisure Partner

10/10

Exceptional

27 Oct 2025

Lianca

Couldn't view the beach from our room. The parking was safe for our car.

Leisure Family

10/10

Exceptional

16 Oct 2025

Allison

The location was fantastic - close to shops, beach, restaurants, Mt M. Managers (Staff) were so kind and welcoming. Will definitely stay here again when next we are in NZ.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Scarborough Marina

Excellent location facilities and service

Business

2/10

Poor

09 Oct 2025

Kris

Hotel is very run down and tired. Management were very rude. Avoid.

Business

2/10

Poor

09 Oct 2025

Matt

Rude staff (management)
Old run down property
A million rules. Don’t do this, don’t do that.
Most unwelcoming accomodation.
Don’t stay here. Avoid at all costs.

Business

6/10

Pleasant

24 Sep 2025

Anita

Good location very spacious room. A little outdated but still comfortable. Unfortunately the weather was terrible so unable to enjoy the surrounds

Leisure Partner

10/10

Exceptional

19 Sep 2025

Nicholas

I loved my time here. The staff were great, and the location was amazing. I will definitely be back!

Leisure Partner

6/10

Pleasant

13 Sep 2025

Claire

The staff were friendly and the location fabulous. Right be the hot pools, beach, cafes and the track to climb to the summit of the Mount. We were surprised to read we were expected to take our own trash out to the garbage bins in the undercover parking area and also to be charged an extra $45 because one of used the spare bed. I would expect to pay $45 if we had a 3rd person staying to cover extra hot water usage etc .. but $45 to change a pair of sheets seemed excessive. There was signage in the room to expect an extra charge .. we just didn’t expect it to be so much. We were impressed with the cleanliness of the room. We would stay again … just not use the 2nd bed.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Cindy

We had a great stay. So convenient for us.
Apartment was great, plenty of room and had everything we needed.

Leisure Family

4/10

Poor

07 Sep 2025

Shawn

Only gave us fresh towels some days and not everyday. One of the fresh towels was folded but had big splash of blood in corner. Couch is terrible to sit on and beds are really springy.

Leisure Family

10/10

Exceptional

31 Aug 2025

Gaylene

The room was so well provided for, spacious and right by hot pools and cafes and beach and great value, and of course parking was great and safe

Leisure Partner

4/10

Poor

30 Aug 2025

James Maurice Ian

The room is located close to both the mount beach and also internal harbour. Room was old and in poor condition ground floor looking at the back of a tower complex. Walls were really thin we in room 115 117 next door had kapa kaka and conversations until 2:00am along with many knocks on the wall beside our bed.
Wouldn’t stay here again.

Leisure Family

4/10

Poor

26 Aug 2025

Bill

Very basic, not inviting, rather shabby

Leisure Family

8/10

Excellent

24 Aug 2025

Meredith

Yes was aged but still so accommodating & Comfortable. Pleasant.
Would stay again

Leisure

4/10

Poor

19 Aug 2025

Bruce

Door was left unlocked after replacing towels, rubbish from previous guests still in bin

Partner

4/10

Poor

07 Aug 2025

Jonathan

The parking is an absolute joke. Parking is a private lot under the building which is no problem, but the spaces are extremely small and the support columns for the building protrude into the parking spaces. I could not fit our Toyota Rav4 into our space because it was so small. The tires were overlapping the parking lines into the spaces on both sides of the car. The elevator from the garage to the first floor wouldnt work for several minutes. My wife and I got stranded in the garage until the elevator door decided it would finally close for us. The hallsways stink, they dont enforce the no-smoking rule and our neighbor was definitely smoking in their room which stunk up the entire place. In our room, the carpet was absolutely disgusting! Stains everywhere. The heat didnt work, the phone in our room didnt work and we were located directly on the sidewalk. Someone could just climb through our window. We were there for 2 nights, and that was 2 nights too long. Do yourself the favor and find another hotel to stay at. This place is cheap and charges you extra for EVERYTHING. Wash your own dishes, make sure you clean the entire room before you leave, make the bed and take out the rubbish or youll be charged an arm and a leg.

Leisure Family

10/10

Exceptional

05 Aug 2025

Christine

Mt Hotel

Great Hotel,very close to the Veach,hot pools & restaurants.
Lovely big room with kitchen

Partner

8/10

Excellent

03 Aug 2025

simon

It was ok

8/10

Excellent

27 Jul 2025

Christine

Great Location

Great location right by the main beach at Mt Maunganui. Friendly staff. Quiet.

Partner

10/10

Exceptional

18 Jul 2025

Lorraine

We had a great check in by Jass who has a lovely caring and welcoming personality. She really made our stay worthwhile with her friendly nature. Thank you so much

Leisure Partner

4/10

Poor

14 Jul 2025

Debra

This property is outdated and tired and overpriced.... No staff on reception and no one answering telephone...

Leisure Partner

8/10

Excellent

05 Jul 2025

Ivanka

Didn't realise they were doing a bit of work around the property. Overall cleanliness was OK but feel the rooms were dated & in need of a revamp. Location is great.

Leisure Family

4/10

Poor

04 Jul 2025

debbie

Nice and handy to walking around Mount, eating out town. Not happy with how you have to email staff you if want anything, they just don’t answer the phone. Plus you even have to take your own rubbish out. Would not stay again.

Self

10/10

Exceptional

03 Jul 2025

Mark

Friendly staff.

8/10

Excellent

23 Jun 2025

Bonita

Everything was awesome. Just the pillow were terrible they can really invest in new ones

Business Partner

6/10

Pleasant

14 Jun 2025

Catriona

Not the ritz but thought it was reasonable value for money.

Leisure Partner

8/10

Excellent

14 Jun 2025

Luke

Very nice and convenient location. Becoming a bit \"tired\" looking but still very tidy.
Room was missing extra blankets, stayed in winter and it had enough linnen on the bed for a summer stayover.
Enjoyed the stay :)

Business_and_leisure Partner

2/10

Poor

13 Jun 2025

Alan

Is close to everything right at base of the Mount, however the property is well overdue for a re-fit. On arrival reception (after the 3pm advised time) no one on reception to check in. Was asked for a $250 bond, which still has not been refunded. This is a joke as there's nothing to take, no mini bar, no robes etc. The worst part was we led to believe that we were staying in the twin towers as per the advertised photo, but instead we put in a street level unit, very noisy. Reception smelled of curry on arrival. Room had not been aired out and smelled musty. Floor needed vacuum and tiles needed cleaning. 1 long black hair in the bed. Towels laundered but didn't smell fresh.
Could not recommend any friends to stay here.

Business_and_leisure Partner

6/10

Pleasant

12 Jun 2025

Daryl

Good spot but … internet was ummm … not workable .. renovation work was going on right outside my balcony - such as it was.

Business_and_leisure Self

6/10

Pleasant

08 Jun 2025

Darren

Room was nice. Check-in/out easy as. Very impersonal.
Loads of expectations on guests considering the price of the room, eg rubbish removal etc. smell of sour milk in our room, bathroom needs an upgrade.
Never enough milk, sugar, coffee etc

Leisure

10/10

Exceptional

02 Jun 2025

Justin

Just looking a bit dated now esp bathroom

Self

8/10

Excellent

28 May 2025

Karen

Lovely few days here. Easy walk to beach shops and the mount.

Business_and_leisure Partner

2/10

Poor

25 May 2025

David

Old and outdated. Would never stay again.

Leisure Partner

8/10

Excellent

25 May 2025

Sarah

Parking was extremely tight. We had 2 cars and would have liked to have the option of purchasing another space in the car park but this wasn’t an option.
Room was lovely and big if somewhat dated

Leisure Family

6/10

Pleasant

23 May 2025

Alastair

Great location

Leisure Partner

8/10

Excellent

21 May 2025

Bob

We had a contretemps with staff over using the extra bed. I wanted to go to sleep and wife wanted to read so she utilised extra bed. Next day told this included extra cost of $90. We maintained we had paid for the room and use of extra bed commonplace. Receptionist claimed we should have read fine print. After good debate she agreed to waive charges and we conceded need to read fine print in future

Leisure Partner

8/10

Excellent

12 May 2025

Scott

Great location for most things at your fingertips, huge kitchen in the 1bd apt although I’d change the rokm description for 223 as an ocean glimpse not ocean view, when less that 25% of your view is the ocean view it’s a glimpse.