Name: Harbour City Motor Inn
Address: 50 Wharf Street, Tauranga, 3110, NZ

4/10

Poor

02 Jul 2026

Peter

The price we paid for the room did not reflect the quality of the accommodation. The nightly rate was extremely high for what was provided.

As I work in IT, being reachable 24/7 is essential. One of the reasons we chose this accommodation was the advertised free Wi-Fi; however, it did not work from the time I checked in. I spoke with the guest in the room next to mine, and they confirmed they were experiencing the same issue.

Unfortunately, after hours there is no staff available in the office, and the units do not have phones to contact anyone for assistance. Because I was unable to be reached, our company had to pay an additional employee to remain on standby, resulting in unnecessary extra costs.

Overall, the experience did not justify the price paid, and the lack of reliable Wi-Fi and after-hours support was a significant disappointment.

Self

8/10

Excellent

03 Jun 2026

John

Clean, tidy and conveniently situated in the CBD.

Friends

10/10

Exceptional

11 Feb 2026

Richard

Good

10/10

Exceptional

09 Jan 2026

LeNora

From arrival the host was amazing and while we requested a ground level room they had no idea our daughter uses a wheelchair and yet made it so easy for us to park our car. The motel is near the city but still so quiet and our NY's experience was amazing esp the fireworks display which was literally down the road. Clean facilities, great amenities and awesome for families even though there were only 3 of us. Thank you so the host and team who looked after us and made it a memorable stay ❤️

Leisure Family

10/10

Exceptional

03 Jan 2026

Jason

Easy to park close to airport food is good.

Leisure

10/10

Exceptional

03 Nov 2025

Tammy

Spotless room, comfortable, quiet and friendly staff. Thanks for having us stay.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Kym

We had a great stay, the location is excellent.

Business_and_leisure Family

10/10

Exceptional

10 May 2025

Kelvin

It wasn't the property it was the young lady at reception I had forgotten my phone charger they kindly lent me a charger, yeah,little things like that

Business_and_leisure

8/10

Excellent

07 Mar 2025

John and huia

Nice quiet spot

Leisure Partner

8/10

Excellent

01 Mar 2025

Sarah

Room was very clean and tidy

Business_and_leisure Partner

10/10

Exceptional

27 Feb 2025

Russell

Good value for money older motel in good condition very helpful staff very close to central city

Leisure Partner

10/10

Exceptional

23 Feb 2025

Tamati

Pretty good service, helped me when I booked the place for the wrong amount of people

10/10

Exceptional

19 Feb 2025

Stephen

Were able to put me up for the night on short notice. 2 hours. Very friendly.

Business Self

10/10

Exceptional

16 Feb 2025

kevin

Cool!

Amazing price. I will be back. I didn’t realize there was no reception deck after 8pm! But they left me a key! So smart. I love them and the whole cute town.

10/10

Exceptional

02 Feb 2025

Ian

Location was excellent. Property was rather dated but had everything we needed. Staff changed our room to a ground-floor room without a problem. Recommend as a convenient stopover.

Leisure Partner

8/10

Excellent

25 Jan 2025

Veronica

not to bad

10/10

Exceptional

23 Jan 2025

ROZANNE

Appreciate quick friendly check in
Bruce was very helpful and humerus

Friends_and_family Family

10/10

Exceptional

19 Jan 2025

Pamela

Good value for money and location is central and convenient. Thanks

8/10

Excellent

17 Jan 2025

Anne

Very central

Self

4/10

Poor

11 Jan 2025

Tiffany

Stay in Tauranga for work constantly, this property was very dated. Doesn’t meet the value when places like city suites or armitage is cheaper for more modern

Business

8/10

Excellent

05 Dec 2024

craig

very tired property.... needs a big makeover

8/10

Excellent

12 Sep 2024

Jacqui

Very friendly staff. Close to cafes, restaurants & waterfront (within walking distance). Room clean and tidy, a bit dated, but served it purpose. Beds were comfortable and good water pressure in shower - unfortunately jets weren't working in the hot tub. Overall a good stay.

Leisure Family

6/10

Pleasant

31 Aug 2024

P

An older motel with poor soundproofing. Our unit was just by the laundry where they were drying washing to the wee hours of the morning. No milk supplied, dishes were wet on the shelf.

Shower wasn't to bad. Bed okay.

Partner

8/10

Excellent

18 Jul 2024

Karen

Lovely place

Leisure Partner

8/10

Excellent

14 Jul 2024

Mark

We had a good stay, very convenient in centre of city but also had limited parking due to construction going on around it. rooms were ok with sky and spa bath but are a bit tired. Still good stay

Business Family_with_children

6/10

Pleasant

13 Jun 2024

Shane

Ok no frills hotel best thing going for it is location

10/10

Exceptional

31 May 2024

Jan

Older property but Well presented and very comfortable.

Leisure Partner

10/10

Exceptional

09 May 2024

Willow

The gentleman who checked us in was very friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

01 Mar 2024

Joelene M

Would stay again

Very handy location, clean awesome spa bath

Friends_and_family Family

2/10

Poor

16 Jan 2024

Pauline

Cocoroches

The condition of the room was good, the confort was fine but having over 8 cocroaches crewling all over the bench when i got up to get a drink and one crewling across the tissue box in the bathroom was horrendous

2/10

Poor

06 Jan 2024

Aaron

Would never come here again, got charged 200 extra for deposit that they said would be given back to me in morning after room was cleaned. The lady tried saying we’re not getting the money back because we had a couple visitors for 20 minutes while we got changed before we went out together

Business Partner

10/10

Exceptional

03 Jan 2024

Md HABIB

Beautiful place for staying. In heart of the city.

Leisure Family

10/10

Exceptional

17 Dec 2023

Paul

Very nice establishment. Easy walking to many restaurants. Complete kitchenette with all utensils. Bathroom had a jacuzzi tub! Parking is $10 extra.

Leisure Partner

10/10

Exceptional

26 Feb 2023

tracey

great place to stay

Business Self

8/10

Excellent

26 Feb 2023

Barry

Property very handy to Baycourt Community Arts Centre and lots of dining options with easy walking distance

Leisure Family

10/10

Exceptional

03 Oct 2022

Lesli

A great option for location and a lovely motel. Staff were brilliant. Totally recommend

Leisure Family

6/10

Pleasant

04 Sep 2022

Tony

It's allgood It's better than having nothing

Business Family_with_children

2/10

Poor

21 Aug 2022

Tyler

Wouldn't let me check in as i didnt have a credit card amd would not accept a cash bond or transferred bond from bank account then has refused to refund payment.

10/10

Exceptional

24 Jul 2021

Verified traveler

Good and handy to bars and restruants

Business

8/10

Excellent

17 May 2021

Verified traveler

Nice spot. close to everything. The units are getting very tired and need a good refresh. A little expensive for what you get

Business

8/10

Excellent

17 Apr 2021

Katherine

Great location

Lovely staff and excellent location. The accommodation is a little tired but it was clean.

Business

10/10

Exceptional

29 Mar 2021

Michael

Great motel in a great location .

Business

10/10

Exceptional

30 Dec 2020

Patrick

Our stay was very good, it was close to all amenities.
The room was spacious and very clean had everything we needed.
The owners were very helpful and friendly.
We had an excellent stay.

Partner

8/10

Excellent

02 Aug 2020

Paul

Very friendly customer services, tidy, comfortable, handy location.
Little difficult to find if you visiting the first time. Overall very pleasant

Business_and_leisure Partner

4/10

Poor

19 Jul 2020

Helen

I stayed here previously as it's clean, well located and easy walk to restaurants, transport, shopping etc. We got a warm welcome when we arrived and they could accommodate a slightly early arrival.
Unfortunately this time it was expensive for what we got, it is dated and I would consider it 3 star not 4.
Carparking is outside the doors but not allocated and we got the last park when we arrived. Room 1 is accessible but being.in the corner can feel very closed in if large vehicles park outside.
Lots of little things (heating couldnt operate when we were out so we had to return to a cold room, hairdryer attached to the wall, minimal bathroom supplies, TV didn't work, dark entry, evidence of a previous guest etc), took the edge off our stay and, regrettably, I wouldn\"t stay again.

Friends_and_family Family

10/10

Exceptional

17 Jul 2020

Corrina

A+

Great accommodation, very friendly informative staff - great recommendations for Local dinner options

Business

10/10

Exceptional

09 Jul 2020

Szavanna

Totally recommend it. Convinent location, friendly staff and immaculate rooms. Will definitely stay again

Business_and_leisure Family

10/10

Exceptional

21 Jun 2020

PhilH

Private, yet so handy to the central city. Clean, modern, great staff. Will definitely be back.

Leisure Partner

8/10

Excellent

01 Mar 2020

Verified traveler

Handy too town ,nice big rooms , clean and tidy , and good service

Leisure Family

8/10

Excellent

17 Feb 2020

Terrence

Decent hotel central location.

Decent hotel central location. Good WiFi, Parking & TV channels

Self

10/10

Exceptional

01 Feb 2020

Chrystal

Harbour City Motor Inn, Tauranga.

Very friendly at the front desk with quick and easy check-in. They gave lots of good spots to visit and eat out. Room was very spacious and very comfortable. Location was very central to all the eating places in Tauranga and was easy to walk around. Really enjoyed my stay.

Friends_and_family Family

10/10

Exceptional

03 Jan 2020

Verified traveler

I loved the spa bath. The staff were very friendly and helpful.

Leisure Partner

8/10

Excellent

29 Dec 2019

Mai

Clean and comfortable for one night stay.
Only 1 block from board walk.
Would stay again.

Leisure Family

10/10

Exceptional

09 Nov 2019

Verified traveler

Great little place, super convenient location, clean, modern and organised. Hosts were super helpful with local information about where to eat, they really take the time to make your stay a good one.

Leisure Family

10/10

Exceptional

27 Oct 2019

Verified traveler

Very good hotel good location very friendly and helpful staff make our stay very pleasant
We are recommended this motel

Business_and_leisure Family

10/10

Exceptional

02 Oct 2019

Verified traveler

Tui and John were very helpful. The unit was lovely and immaculately clean.

Business Self

10/10

Exceptional

01 Oct 2019

Verified traveler

Nicely maintained

Very simple but clean and tidy place. Very good condition. Good service. Friendly staff. So impressed buy the whole experience. We would definitely book again.

Family

10/10

Exceptional

22 Sep 2019

Verified traveler

They were very friendly and helpful when asked about places to eat etc.

Leisure Self

10/10

Exceptional

26 Aug 2019

Jen

The spa tub was awesome! And the owner is very friendly & helpful, he made us feel like family. Would definitely recommend!

Partner

10/10

Exceptional

02 Oct 2018

Ellie

Very clean room, spa bath & toiletries were lovely. Staff very helpful & friendly.

10/10

Exceptional

04 Feb 2018

Ita

Beyond expectations

Very clean n quite new condition

Partner

10/10

Exceptional

28 Dec 2017

Jacqui

Excellent place to stay

Wonderful hosts, excellent room. We will definitely stay here again

10/10

Exceptional

19 Dec 2017

Tony

Great place to stay

Great location close to restaurants and main roads. 5 min walk to beach.

10/10

Exceptional

26 Nov 2017

deli and landen

Excellent ..close to all the eatry

Awesome stay at this motel ..would diffently go back again.

10/10

Exceptional

17 Nov 2017

paul

Great place to stay

Overall great place very friendly staff who care about their guests

8/10

Excellent

02 Mar 2017

Kevin

Pleasant modern hotel with all necessary facities

A one night stopover for us, it provided all we needed for a pleasant stay. Well located near shops and eateries. Clean, properly equipped kitchen area, comfortable bed. Not much to look out on and blinds had to be down for privacy but neither marred our enjoyment

10/10

Exceptional

25 Jan 2017

Benal

A Jewel in the Tauranga

The Motor Inn is on historic Wharf Street, a great location, with everything, including the historic Elms, within easy walking distance: one minute from The Strand and restaurants and bars and a minute from Grey Street shopping. The Motor Inn is in excellent condition, with a great external appearance and excellent internal appointment. Our unit (was it 7 or 8?) was ground floor (excellent for heavy suitcases!). The unit was spacious, well laid-out, and equipped with a kitchenette. The bathroom was large, clean and had a great shower. A guest laundry is available.
Reception staff were very friendly and helpful. They recommended Mt Maunganui (we caught the bus and had a great day there) and the historic walk around Tauranga ( a lovely walk and easy to do).
The Motor Inn is just 50 metres from the intercity bus stop. No other hotel is closer. The Motor Inn is an absolute gem.

10/10

Exceptional

28 Nov 2016

Verified traveler

Great location, top notch motel!

Easy check in very nice room was spacious and large spa bath. TV was excellent too.

10/10

Exceptional

27 Aug 2016

Raewyn

Great location

Stayed here because of a business event in the city. Location was excellent. Motel very quiet. Comfy bed. Everything we needed for an overnight stay within walking distance to where we needed to be.

8/10

Excellent

07 Jul 2016

Verified traveler

Tauranga Motor Inn

Ideally located close to the centre of the city. Modern, comfortable and importantly very clean accommodation operated by efficient and helpful management. Competitively priced and value for money.

10/10

Exceptional

19 May 2016

Cheryl

Overnight Stay

Lovely people, very friendly and remembered me from my last stay here.
The room was spotless, nicely appointed and the heatpump made an otherwise chilly night very comfortable.
The current magazines were a nice touch too

10/10

Exceptional

19 Apr 2016

Jenny

Great Central Tauranga stay

Great central location in close walking proximity to bars, cafes, shops & restaurants. Nice well kept modern rooms and on-site parking a bonus for a city property. Friendly and efficient staff.

Partner

10/10

Exceptional

22 Mar 2016

Terry

Ideal location and nice Motor Inn

This Motor Inn is well located being in Wharf St, near the Wharf where there are many restaurants and pubs. The is Motor Inn parking and the rooms were modern, clean and quiet as they are set back from the street. I would definitely use this Motor Inn again.

10/10

Exceptional

07 Jan 2016

Verified traveler

Nice surprise

This was a last minute stay for our family. The service was amazing and Pascal in particular went above and beyond

8/10

Excellent

26 Dec 2015

Craig

Very Handy Location

Was in Tga for a Christmas party. The hotel was right in the city centre, but really quiet. The room was spacious.

10/10

Exceptional

02 Dec 2015

Jamie

Want to stay here next time

This place is in a great location- handy to shops and restaurants. The hosts were friendly and helpful. The room was in great condition. Very happy with everything.

10/10

Exceptional

10 Nov 2015

S

Would recommend

Cleanest motel unit we have stayed in for years. Absolutely impeccable. A minutes walk to restaurants and cafes and town centre just around the corner. Quiet, could not hear anything apart from a few rowdy guests who stopped the noise when asked to do so. Very comfortable, been recently revamped. Comfy bed a tad low. Parking is a bit tight but do-able. Thank you for a nice place to stay

Partner

10/10

Exceptional

27 Oct 2015

Steve

A lovely Motel Right in the Centre of Tauranga

My wife and I stayed at this hotel recently whilst touring round New Zealand (North Island). It is a real gem with comfortable and quiet rooms, friendly, helpful staff and easy parking. It is hidden right in the centre of Tauranga just a few yards from lots of different bars and restaurants. Highly recommended.

8/10

Excellent

19 Oct 2015

Katrice

Excellent location close to the CBD

Receptionist was a very friendly person. Room exceeded our expectation very clean and tidy

10/10

Exceptional

22 Sep 2015

Ali

convenient to town

The staff were welcoming , very helpful, had the option of parking anywhere within the complex

10/10

Exceptional

24 Aug 2015

Chris and Karen

Top Location Very Handy

Great location , great service from the time we drove in to the time we left. These guys are excellent operators even letting us into our room early which they did not have to do. The rooms are as described and its very nice to get what you are expecting not always the case when booking online.Could not want for more with a short walk down to the water and a variety of eating establishments and bars which cater for all tastes. Top marks from us .

8/10

Excellent

24 Aug 2015

Verified traveler

Very pleasant stay

The Harbour City Motor Inn has a great location, a block and a half from the waterfront and just steps away from a variety of restaurants and shops.

10/10

Exceptional

01 Aug 2015

steve and Moana

Great location, great experience

Easy going and friendly people who are ready to help you with out hesitation, awesome thanks.

8/10

Excellent

28 Jul 2015

Phil

Easy walking

No need to drive, restaurants shops etc easy walk. Units comfortable. Impressed with quality of reading material in the unit. Good off street parking. Quiet area

10/10

Exceptional

20 Jul 2015

kerry

Great stay

We loved Harbour City Motor Inn, been to Tauranga many times but didn't know about this place, will definitely be back. Perfect location, friendly service and unit lovely and clean. Many thanks!

Family

10/10

Exceptional

30 Jun 2015

Dons68

Great place to stay

Great place to stay. Owners friendly and helpful. Clean tidy and comfortable rooms. Close to town bars and restaurants and the local farmers market which is a must go. easy place to find and get in and out of. Will be staying again for sure.

10/10

Exceptional

26 May 2015

Verified traveler

great night stay

Nice tidy and clean rooms the owners are a lovely couple close to restaurants and bars

Partner

8/10

Excellent

29 Apr 2015

Cheryl

Comfortable and quiet

Really nice stay - lovely host and comfy bed. Well appointed, would definitely stay again :-)

8/10

Excellent

12 Apr 2015

Rebecca

Centrally located.

Modern, clean and comfortable. Handy to Shops, Cafes & Restaurants

8/10

Excellent

18 Mar 2015

SQ

Great downtown location

Very pleasant quiet motel, with good parking, great staff, in downtown location.

10/10

Exceptional

05 Mar 2015

William

Facilities: Very good; Value: Good value; Service: Excellent; Cleanliness: Immaculate;
Wi-Fi & Morning newspapers (including Sunday) very much appreciated

Partner

8/10

Excellent

04 Mar 2015

Robyn

Cleanliness: Spotless;
Decor is tired.

Partner

10/10

Exceptional

31 Jan 2015

Thorpe

Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless;
Walking distance to great restaurants & shops

8/10

Excellent

30 Jan 2015

Sue

Facilities: Good; Value: Affordable;

10/10

Exceptional

06 Jan 2015

Andy

Facilities: Top of the line; Service: Go the extra mile; Cleanliness: Spotless;
Great location to bars and restaurants.

Partner

10/10

Exceptional

03 Jan 2015

Deb

Close to restaurants

Partner

10/10

Exceptional

31 Dec 2014

Samantha

Value: good value for money; Cleanliness: bath hadn't been cleaned;

Partner

8/10

Excellent

31 Dec 2014

Pasz

It is convenient and very well located, clean

Nice, excellent location, clean. But, expensive internet... Although all NZ is the same...

Family

10/10

Exceptional

26 Dec 2014

Qiucheng

Awesome service and excellent cleanliness

Went there for a holiday in Tauranga and we were impressed with the motel's service and cleanliness. They had plenty of holiday brochures for us to take a look at and gave us friendly advice as to where we need to go for certain holiday destinations in Tauranga. However, their friendliness doesn't end there, as when my wife came back with a massive sunburn, they gave us advice on products such as aloe vera to use to relieve her and even gave us a sample of aloe vera spray, which reduced the severity of her sunburn dramatically. The room we got was also very well-kept when we arrived and every time we left the motel, they would clean up after us, so that was nice. Things such as new towels, rewashed dishes and redone blankets made the motel seem as though we arrive at a new room everytime, which was refreshing after a long day on holiday. Overall, the immaculately kept rooms and the outstanding services provided to us make me give this motel a perfect score, so I highly recommend this motel for any who plan on going for a holiday in Tauranga. I know I would definitely book with them again next time I come to Tauranga.

Family

4/10

Poor

24 Dec 2014

Verified traveler

Great location

Nice little motel in a great location. Totally let down by the power going out in our unit and getting no resolution from the staff other than sympathy. Was offered NOTHING to compensate - was unable to make a cup of tea, shower - bathroom in complete darkness. Corner spa bath a bit useless with no power in the dark!!! It would have been nice to be offered another unit, discount on next booking, arrange somewhere for us to wash. Utterly disgusting!