Name: Hilton Garden Inn Calgary Downtown
Address: Suite A - 711 4Th St. S.E., Calgary, T2G 1N3, CA

10/10

Exceptional

03 Aug 2026

Odezi

Lovely and well located place

2/10

Poor

01 Aug 2026

Lee

Very disappointed in the staff.

8/10

Excellent

30 Jul 2026

Bob

Sorry, don’t mean to nit pick but they sold water for $2.50 / when you spent all that money on a room . I find it quite CHEESY

10/10

Exceptional

30 Jul 2026

Elmer

Very good

10/10

Exceptional

29 Jul 2026

Clay

Nice clean property close to the Calgary Stampede.

10/10

Exceptional

29 Jul 2026

Dylan

Great stay. Nice hotel

8/10

Excellent

27 Jul 2026

Cheryl

The hotel and everything inside it were great. The location was terrible. We did not feel safe walking around even during the day, and would not even try at night. It's too bad because the hotel and our experience with the staff were great. But outside is a different story; dirty and lots of unhoused people walking about.

8/10

Excellent

27 Jul 2026

Heather

We used underground parking but thought it was overpriced. Also- very tight squeeze for our dodge ram. We had just enough clearance and was difficult to park.
Our room was great- very clean, very comfy bed. The walk in shower was nice too.
We were not overly impressed with our breakfast that we ordered off the menu. Next time we would opt for the buffet. Our server was friendly though!

6/10

Pleasant

26 Jul 2026

Cory

Check in was ridiculous. 2 hotels with. I signage, so many of us waited in line to be told we were at the wrong check in area and had to wait in another long line. Check in took almost 45 minutes. A sign would be wonderful.

10/10

Exceptional

25 Jul 2026

Curtis

It was a good day thanks very much

8/10

Excellent

25 Jul 2026

Femida

The Hotel is very nicely situated downtown with access to the train, public parking and the Stampede grounds. It is very close to the homeless shelter so you have to be very careful at all times. The police are very diligent about Security and the Hotel also hires private Security. We have stayed here a few times because the rooms are clean, modern, and the staff are excellent.

4/10

Poor

25 Jul 2026

Kevin

We liked the double shower heads in the bathtub. The decor was updated and the whole place was decently clean except for the couches in the lounge in the lobby.

What we found that detracted from the trip was the staggering amount of homeless and drug addicted people that lingered outside. We didn’t realize that the Calgary Dropin Centre was a couple blocks away. We walked downtown to eat and when we came back around 10 pm there were large groups of homeless people (30-40) camping out right around our building; some were urinating and we witnessed others sharing a crack pipe or heating up drugs in containers. It was shocking because we were so close to the beautiful new public library. Calgary needs to do something to clean up that area that it has invested so much money into. Hard to find a solution but we definitely won’t stay at this hotel again because of that problem.

8/10

Excellent

22 Jul 2026

Merrill

Location is good. Extra parking across the street. The gym was decent with good and clean equipments. Pool is more for a quick dip. Hot tub is good. Could do a good cleaning to the pool and hot tub though. Room is spacious.

8/10

Excellent

19 Jul 2026

Daniel

Propre

Self

10/10

Exceptional

18 Jul 2026

Lisa

Great location. Nicely appointed room.

Partner

10/10

Exceptional

15 Jul 2026

denise c

Great stay really enjoyed everything . The location outside can be a bit sketch as downtown cities are but the staff outside really made the property feel safe

Family_with_children

10/10

Exceptional

15 Jul 2026

Robert

Love staying here every year during Stampede. The only weak spot is the breakfast - buffet as well as ordering off the menu. The restaurant, front desk, bar, and housekeeping staff are amazing

Friends

8/10

Excellent

15 Jul 2026

Stephanie

Good location and staff were very friendly.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

Donna

The staff were friendly and welcoming throughout our stay. The room was clean, well maintained, and serviced daily. The beds and bedding were very comfortable, making for a great night’s sleep. The location was excellent and convenient for everything we wanted to do. Overall, we had a very enjoyable stay and would happily return.

Partner

10/10

Exceptional

06 Jul 2026

Nothando

The room was clean, staff were great from house keeping to front desk! The breakfast was great even though it was cold most mornings! Enjoyed the hot coffee and staff! Roy was great ! Thank you!

Family_with_children

8/10

Excellent

05 Jul 2026

Hoda

The hotel staff were great & its centrally located to Stampede. One thing to consider is the stampede parade starts at 6:30A so if you’re not a morning person you won’t be able to sleep in. Also I don’t know whats happening to Calgary but theres so many homeless people & druggies everywhr. Just be careful walking by yourself at night.

Self

10/10

Exceptional

01 Jul 2026

John

This Hotel is Downtown Calgary, parking is not free. You can park in a Lot outside, across the street or underground for a fee.
Hotel is great, very clean and easy to access amenities. Groceries and shopping are across the street.
My only issue, that cannot be controlled by the hotel, is that it is downtown and that comes with the same issue that most cities are having currently, homelessness.
It was relaxing, paying for the undergorund parking allowed you to come and go and not have to worry about the immediate surroundings.

Partner

4/10

Poor

30 Jun 2026

Paulo

I visited my fiancee in calagary and plan to have a 1 night stay at hilton, I traveled from kas vegas Nevada, and my fiancee and i decided to bring food outside from hotel coz we noticed that hotel amenities comes with fridge and microwave to warm up our food, the time we try to warm
Our food in microwave doesn’t work i call up the frim desk to let them know about the microwave, they send someone to help us to check whats going on, and i ask if yhey have any spare, the guy who check said there is no available microwave to change, we stay at 11 floor and they said we need to bring down our food to heat it up on their kitchen, everything was fine only the issue about the microwave, thanks ♥️

Partner

10/10

Exceptional

28 Jun 2026

Bailey

Most excellent front staff experience I’ve ever had. They were so accommodating, friendly and helpful.

We had a fantastic experience for our anniversary and the location is great for walking around Calgary and inglewood area.

Room was very nice and very clean, pool was fun, anbd provided towels and we didn’t use the gym but it was really nice.

Partner

10/10

Exceptional

26 Jun 2026

Brenda

It was great

Self

4/10

Poor

24 Jun 2026

Vanessa

I was disappointed that breakfast was not included, even though my booking confirmation indicated that it was. It was quite embarrassing to be informed by the staff upon arrival that my reservation did not include breakfast.
In addition, the area was very crowded, which affected the overall experience. Unfortunately, due to these issues, I do not plan to ret

2/10

Poor

22 Jun 2026

Katherine

They should try to sleep and use the pillows, maybe they will realize its time to replace those stinky and worn out pillows.

Upon check out, the front desk is trying to charge out credit card for the so called Destination Marketing Fee (DMF).

As fat as i remember, we booked the hotel, got a confirmation and checked in but nothing was mentioned about this fees.

DMF iMUST be fully disclosed to the customer upon booking NOT when your customer is about to checked out…

Wont be coming back..

Family

10/10

Exceptional

21 Jun 2026

Malcolm

Great location for concerts at the Saddledome & stampede!
Nicely decorated room with comfy bed.
Parking across the street was only $3!!!
Will definitely return.

Partner

8/10

Excellent

21 Jun 2026

Lindsay

Nice, clean hotel. The rooms were nicely decorated and the bed was very comfortable.

Partner

8/10

Excellent

20 Jun 2026

Thomas

The room was great, the hotel is great.

Unfortunately, however, the area around the hotel is extremely sketchy. People in alleyways doing drugs, etc. I know this is beyond the hotel’s control but, perhaps bringing the concerns of your guests to the authorities, might help rectify the situation.

Self

10/10

Exceptional

19 Jun 2026

David

Great room.

Self

8/10

Excellent

17 Jun 2026

Stephen

Location. However, neighborhood has many homeless people.

Business

6/10

Pleasant

15 Jun 2026

Dawn

Great location downtown

Partner

10/10

Exceptional

13 Jun 2026

Michele

Clean room, nice location downtown

Family

10/10

Exceptional

12 Jun 2026

Hussam

Nice hotel, clean rooms and good service

Family

6/10

Pleasant

12 Jun 2026

Fariha

It says made to order breakfast. But if you are including breakfast in your booking it is going to be generic buffet breakfast with fixed options.
Also, expedia book do not involve total cost proporty asked me to pay $66 tax claiming it was not covered in expedia booking.

Self

4/10

Poor

12 Jun 2026

Jon

If you need a place to sleep for a night, it's good enough, although there are multiple better options in the area for the same price.
While checking in, there was a line, and multiple staff simply walked by, looked, and continued on while the poor girl at the desk was stuck with a confused guest.
The room was clean, and the bed was decent. The pillows lacked any firmness at all.
While not directly the hotel's fault, the location in Calgary gets quite sketchy, and quite dirty surrounding the hotel.
What is directly the hotel's fault is charging almost $40 a night for parking in a city where the average is half that.
Even more egregious is that during check out they hit me with \"Marketing Development Fee\" of $11. No explanation as to what it is, or why it wasn't worked into the original cost of the night, or even why they didn't mention it during check in. Just scummy behavior.
I had originally booked the place because it was close to an event I was attending. Regardless of how close it is to future events, I won't be back, and would rather walk an extra 10 mins.

Partner

8/10

Excellent

09 Jun 2026

Elizabeth

Overall my stay was very nice! The parking can be a bit confusing since it’s not accessible until you go inside and let them know you’ll be using their parking garage. Other than that, the restaurant inside the hotel was great and the staff were extremely kind! I would recommend staying with them!

Self

6/10

Pleasant

06 Jun 2026

Katryn

Two of the three times I spoke to the front desk, they spoke very fast and were abrupt and unhelpful, the hospitality did not match to cost of my stay.
Also I understand it is outside of the hotel's control, but there was very loud construction right outside my window very late into the night, keeping me up past 2 a.m. that I was not made aware of before hand.

Self

6/10

Pleasant

05 Jun 2026

Rafkat

The hotel staff is friendly and helpful, but the restaurant and breakfast fall short of expectations. The breakfast is inadequately prepared, the buffet is minimal, and the service varies greatly from that of the front desk. It doesn't quite feel like a Hilton Garden Inn, especially compared to our positive experiences with Hilton hotels worldwide. As a frequent traveler, I recommend skipping the breakfast here, as there's a Tim Hortons nearby with more variety and affordable prices.

Business

8/10

Excellent

31 May 2026

Celia

Didn’t Like?!
There was no Safe Box in the room

Partner

10/10

Exceptional

30 May 2026

Darien

Clean and welcoming room

Self

6/10

Pleasant

29 May 2026

Kevin

The hotel was nice but there were things I was unaware of before staying here.
The LRT is just outside and starts operating at 4:30. The road crossings and general noise woke me up.
There is construction across the street that starts around 6:00.
Homeless. So many homeless wandering around and sleeping.
This is an anomaly but the water was turned off on the morning of my leave. Luckily there was a notification slipped under the door so I could adjust my schedule.

Self

8/10

Excellent

28 May 2026

Jeff

bit of an issue getting a room - but resolved nicely

Friends_and_family Friends

10/10

Exceptional

28 May 2026

Maheswari

Good ppl ace to stay

6/10

Pleasant

25 May 2026

Serena

Room was lovely and spacious , lacked toiletries don’t expect any extras . Front desk staff very friendly and helpful . Ester went out of her way to help us with a frustrating parking app. Location is awful sadly homeless people all around the hotel including the outside front steps .
Underground parking is a ridiculous $37 . We had the option to park across the street for a much lower rate with the risk of having your car vandalized. We returned to our car to find someone had defacated beside our car .
Breakfast was adequate.
Unfortunately I would never stay here again

Partner

8/10

Excellent

23 May 2026

Adriauhna

Was good spot great location

Business

6/10

Pleasant

18 May 2026

Sandra

Nice hotel, but we were going to go down to the restaurant for drinks and eats before the concert. They were closed from 1PM to 5 PM I believe. So that is super inconvenient in a hotel. Never ended up going to the restaurant at all. I guess they don't want to pay their staff for that extra 4 hours, but at least be open on weekends. Also very sketchy outside of the hotel with all the druggies everywhere.

Family

10/10

Exceptional

15 May 2026

Christapher

The lounge has great drinks, food and staff! Staff was super helpful!

Family_with_children

6/10

Pleasant

12 May 2026

Louie

Things were great for one night - I just didn't sleep well because of the pillows. I just find that frustrating when the bed is comfy etc. And the AC blows on you rather than up, so I was either quite warm when it wasn't running or freezing when it was. Otherwise, it was all good there! If you're a better sleeper than me you'll likely be fine. Lol

Partner

10/10

Exceptional

11 May 2026

Bu

Staffs are friendly and the room is clean and cozy. Wonder if they have slippers, but i did not find them in the room. Also I just stayed one night and did not ask.

Self

6/10

Pleasant

11 May 2026

Kris

We were not expecting so many homeless people and drug users passed out all around the property including the front entrance. The breakfast wasn’t worth it nor good so the next morning went next door to Tim Horton’s for breakfast. More homeless people and begging for money and we watched a drug deal go down inside restaurant. I love Hilton but they need to clean this one up because currently it’s scary on the streets all around this property.

Partner

10/10

Exceptional

09 May 2026

carrie

Close proximity to saddle dome and casino

Family

8/10

Excellent

09 May 2026

Elizabeth

The hotel is lovely- breakfast was amazing and the staff were super nice… however it is not located in the best area - we witnessed the start of a fight. A security guard would be a great addition to this hotel. As I said - lovely hotel inside!! Easy walk to Saddledome.

Friends

8/10

Excellent

04 May 2026

Daniel

I kept stubbing my toe on the lip between the floor and the carpet that surrounds the bed. The lip between the 2 is quite prominent. Staff and cleanliness was great. It was just weird the way they did the floor.

Partner

10/10

Exceptional

01 May 2026

Wendy Ross

Room had an amazing view of the city

Self

8/10

Excellent

29 Apr 2026

James M.

Location OK for downtown Calgary. Hotel has no parking. Had to use public parking.

Partner

8/10

Excellent

22 Apr 2026

Carley

Property is nice and in a good location for access to the city. There is a shelter very close by but we were never bothered or made to feel unsafe. Access to the train is very handy but made for some noisy nights! Restaurant was okay.

Family_with_children

10/10

Exceptional

21 Apr 2026

Carlo

Everything was pretty good. Cleaning, well located, close to the USA consulate and Calgary Flames Arena.

I gotta say the pool was not as awesome as I expected, to be honest I didn't even feel like using it.

And the AC in our room was a little loud.

10/10

Exceptional

17 Apr 2026

Eduardo

Not a great selection for breakfast.

Friends

8/10

Excellent

15 Apr 2026

Lori

The room was lovely. Good parking. The restaurant had hours of operation that didn’t work for our schedule.
I had a problem with a double booking that Expedia could resolve easily but the hotel staff did not answer the phone with several tries so I was charged.

Family

10/10

Exceptional

13 Apr 2026

Sydney

Close to the mall and the saddledome. Staff was super friendly and the pool/hot tub was nice as well.

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

Jason

Staff are really nice and the restuant has good food for both breakfast and dinner. Will stay here regularly when in Calgary.

Self

6/10

Pleasant

13 Apr 2026

Tara

Parking was a major issue - expensive from 6 am- 6 pm $4 per hour - after 6 it was $15 for 12 hours
- no coffee in lobby if you were wanting to grab one upon arrival or departure
- breakfast was good - but expensive if you did not have it included in your stay (average of $20 each plus cost for your choice of drink)
- very noisy area to stay - windows are not sound proof
The hotel sits right beside the train that runs consistently - lots of sirens (police- ambulance- fire)
- not always safe to walk around that area in the evening.

Partner

10/10

Exceptional

09 Apr 2026

TRICIA

Clean, dark

4/10

Poor

08 Apr 2026

DALLAS

NA

Self

10/10

Exceptional

05 Apr 2026

Greg

Helpful staff, clean room

Self

10/10

Exceptional

04 Apr 2026

Stanley

Breakfast was excellent, staff were very friendly and the area was very clean

Partner

4/10

Poor

04 Apr 2026

Dehyad Tonatiuh

First, after arriving, our room didn't look proper, so they had to change us to another room. The advertising for free Wi-Fi is false; you have to pay for it. On the weekends the staff did not pay attention to the customers.

Family_with_children

6/10

Pleasant

02 Apr 2026

jared

The shampoo and soaps need to change. It was a musky old man scent and kept me up. The room was quiet but lots of light pollution from outside. The curtains should be operable. The heating unit is also crazy loud. Also not allowing food delivery up to the room makes travelling and staying there a bit of an issue.

Self

10/10

Exceptional

30 Mar 2026

Rayelle

Clean, great staff, good location.

Friends

10/10

Exceptional

29 Mar 2026

Cam

Excellent as always. Terrific staff, very nice room.

Business

8/10

Excellent

29 Mar 2026

Elena

Breakfast was basic, but staff were great.

Partner

10/10

Exceptional

25 Mar 2026

Alexander

Great

10/10

Exceptional

17 Mar 2026

Johanna

Very clean, friendly staff.

Partner

10/10

Exceptional

12 Mar 2026

Michelle

Very clean, friendly staff

Family_with_children

8/10

Excellent

09 Mar 2026

Sherry

Close to Calgary tower and Flames arena

Partner

8/10

Excellent

09 Mar 2026

Rachel

The hotel was very clean and updated. Staff were friendly, and the atmosphere inside the hotel was great. Much to be desired for downtown Calgary in general however.

Partner

10/10

Exceptional

08 Mar 2026

Gerald

Loved this hotel. Staff, room, property, location all excellent. Highly recommend and if I return to Calgary I will stay here.

Self

10/10

Exceptional

06 Mar 2026

Louanne

Brian at front desk was excellent , very helpful and ensured we had all we wanted .

Your TPaper is tooooo thin ~ kinda too cheap for high end hotel

We will be back

Partner

6/10

Pleasant

26 Feb 2026

Kim

Yes the room was nice and the staff as well.
For what we paid, though there may have been some kind of breakfast

Partner

8/10

Excellent

25 Feb 2026

Colin

Clean room, great staff.

Family

10/10

Exceptional

23 Feb 2026

simiao

room is good！ undergroundparking is +

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Richard

Nice room

Partner

8/10

Excellent

11 Feb 2026

Wayne

Clean comfortable room, friendly staff

10/10

Exceptional

07 Feb 2026

Lynda

Staff was super friendly and helpful. Loved the warm under ground parking

Leisure Partner

10/10

Exceptional

05 Feb 2026

John

Beds were comfortable!

Leisure Family

4/10

Poor

04 Feb 2026

Brian

Hotel was very clean and met all our needs. Stuff very friendly.

Unfortunately the area has homeless people everywhere. A shelter is nearby. I hate to say this because hotel was great but the amount of homeless everywhere ruined it

Leisure Friends

10/10

Exceptional

03 Feb 2026

JEFF

Clean room and friendly staff

Leisure Friends

10/10

Exceptional

03 Feb 2026

Benjamin

Great room, location and staff.

Leisure Partner

6/10

Pleasant

02 Feb 2026

Lauren

The room was clean, the staff were very friendly.

Unfortunately it seems that the walls are paper thin, as for both nights of my stay I could hear 2 different people coughing all night, followed by being woken up by other people's alarm clocks several times.

8/10

Excellent

01 Feb 2026

Cindy

Room was very clean except for the long black hair on the shower curtain.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Samantha

Clean room. Friendly staff. Good location

Leisure Partner

4/10

Poor

29 Jan 2026

Brian

Very poor area, lots of homeless, I would
Not recommend this hotel to anyone- left after the first night . Overpriced for what you got

Business

10/10

Exceptional

25 Jan 2026

Terrell

Room was clean and staff was excellent

10/10

Exceptional

25 Jan 2026

John

Yes

Leisure Friends

10/10

Exceptional

23 Jan 2026

Duane

Great downtown hotel. My room was clean and comfortable.

Partner

10/10

Exceptional

22 Jan 2026

Volker

- competent, friendly and supportive staff
- central location in a safe neighbourhood
- clean, sufficiently sized and well equipped rooms
- good value for money

Self

10/10

Exceptional

22 Jan 2026

Shaun

Clean room and very friendly staff

10/10

Exceptional

18 Jan 2026

Kimberley

Entire stay was comfortable

Partner