Name: Canadas Best Value Inn Chinook Station
Address: 5307 Macleod Trail SW, Calgary, CA

10/10

Exceptional

03 Aug 2026

Michael

For the price we paid, it was clean and well maitained.

2/10

Poor

03 Aug 2026

Gordon

Okay let's start off by your arriving after hours the doors locked and asked to use the entrance around the back there's no directions no path no light to show you where to go and realize you walk around the entire building and have the one door 5 ft next to the other door with no stairs

Second

Beds are old and uncomfortable and crappy and squishy so you end up rolling to the center and sticking next to your partner all night

Lamp beside the bedside table had a broken plug in that wouldn't work actually unsafe and sparked electricity

No plugins in the room

Barely anywhere to plug in .devices like sleep apnea machines or cell phones or lap tops.
This place is junked

The hallways are painted black and dirty and are gross the baseboards weren't clean in the room

Stains on the bed

Overall. Dump .. big Nast dump

8/10

Excellent

02 Aug 2026

Daren

The booking said they had a restaurant but they didn’t, the room we had, had 2 rooms but 1 tv and the air conditioning was so loud. The ice machine was broken. We will never stay there again!

6/10

Pleasant

02 Aug 2026

Amber

The beds were comfortable, the room was dated and we found a bed bug on our bed on check out. There was no maid service and we had to ask for clean towels to shower

6/10

Pleasant

01 Aug 2026

Krystal

A/C was not running so room was very hot and stuffy, the air flow was not great either, so the other room was super hot. there was metal pokies sticking out of the bathroom door and the floor was very uneven.
It wasn't a bad stay but also needs upgrading too be competitive

2/10

Poor

31 Jul 2026

Mildred

We regret not reading the reviews before booking this hotel.
We checked in and ended up checking out within an hour because the room was unacceptable. The air conditioner was extremely loud and barely cooled the room. When I called the front desk to request a different room, I was simply told to use the fan because that was the only option they could offer.
The biggest safety concern was the balcony. The balcony door didn't lock or latch, and the dividers between neighboring balconies had a gap of about a foot from the floor. Anyone from the adjacent room could easily slide through that opening. When we raised this concern, we were told it was \"safe\" and that they had never received any complaints.
After we decided to check out, we showed the front desk photos of the balcony. Even the employee looked surprised, went to inspect the room herself, and confirmed the issue. Only then did they offer us another room but it had no balcony and the air conditioner had the exact same problem.
To make matters worse, they downgraded our room to smaller one without balcony and they charged us a $30 + tax cleaning fee for the previous room even though we barely touched it.
Between the poor room conditions, the dismissive customer service, and the unnecessary extra charge, this was one of the worst hotel experiences we've had. We stayed because we they are obnoxiously and audaciously refusing a refund, we are tired and no more energy to find hotel but Definitely not recommended AT ALL!!!

4/10

Poor

31 Jul 2026

Amanda

The hotel was very run down and dingy. Couldn’t even lift my head or arm with out the bed squeezing loudly. No ice machine. No conditioner for your shower. Dirty balcony,stairs,hallway. Very outdated. It was cheap and you get what you pay for.

4/10

Poor

29 Jul 2026

Colleen

I did not enjoy my stay ! The fridge had one leg off and not working properly . We booked far in advance and they stuck us in a dark , old , small room . They charged for the room on my card along with the deposit as well and made me pay again before they would release my first card ! My friend had to pay it on hers in order to get mine back ! They were also argumentative about the whole situation and my husband was having cancer surgery the next day ! Not nice ! Not enjoyable ! They also had mouse traps around the room and I was totally uncomfortable staying there ! Not the kind of hotel I thought Expedia would represent! I would never recommend it or stay there again !

2/10

Poor

28 Jul 2026

Yessica

The bed was extremely uncomfortable - no support whatsoever. It was like laying on pillows - instantly sink in. The AC took forever to kick in. The hallway was stinky.

2/10

Poor

28 Jul 2026

BEENISH

Extremely smelly room and the moment we walk in we found the bed bug asked for refund they refused even manager is not responding at the office only agent handling the matter we were there for a week to visit Rockies our all next gondolas scheduled messed up due to this and the staff is extremely rude and uncooperative never book with them they are huge scam they scam people with their debt and credit card

8/10

Excellent

27 Jul 2026

Serge

Not first time we use the hotel, good value and location.

4/10

Poor

26 Jul 2026

Ulfat

I don’t like

4/10

Poor

23 Jul 2026

Frank

They had power out my first night and construction early in the morning. I’ve got no rest. I asked for my money back for the remaining five days and they refused. I’m sorry I picked this place but I would not stay here again.

2/10

Poor

23 Jul 2026

Raylene

Worst hotel we have ever rented advertising makes it loook like very nice hotel but its more for druggies homeless ppl who cant afford had board in windows so couldnt break in door had gap and frame been broken room 101 we literaly took stuff in used washeoom i went across street to tempo het couple snacks ams drinks asked the person woeking on the hotel and hes like very ran down lots os bad activity happenimg qt night most ppl that rented
For a night never return or wake up to damage or aomwone trtimg wnter room
When he told me this and i seen the office lady behind steel bars than room i had already told my hubby let leave domt care rather be safe than dead or aorry

10/10

Exceptional

14 Jul 2026

Sally

Location was great near the train stop.
Aircon was a bit noise.

Self

2/10

Poor

13 Jul 2026

Melissa

If you are looking to save some money, absolutely do not.This is where you come to get stabbed. Our air conditioning was definitely dead. Our bathroom taps were horrendous.There was only open half a tube of toilet paper.The floor was disgusting burn marks in everything.It's one of those hotels where you absolutely check the seams of the bed for bugs. Not a safe area, not a good hotel stay away if in any way possible.

Friends

2/10

Poor

13 Jul 2026

Chris

I didn’t stay here. Weather prevented me from getting here. I had prepayed the room, and they wouldn’t offer a refund. I wouldn’t stay here if I were traveling to Calgary if the room was free.Beware of prepaid rooms.

Self

8/10

Excellent

09 Jul 2026

Adam

Not as bad as some of the other reviews. Air conditioning worked well, the room was very clean. Staff was friendly. I would stay here again.

2/10

Poor

09 Jul 2026

Manoj

The checking was terrible. We reached around 2 PM when we were told that the rooms were not ready. We requested the lady checking us in to give is the 2 rooms on the ground floor when they get ready as we were going out for food. We came back at 4:30PM and we were given rooms on the 2nd floor. What was the point of reaching early. We were told the rooms were give to some other family that had come before 4:30 PM. Then the new girl who checked us in told us that she was giving us rooms close to the stairs. Our rooms were bang in the middle of the stairways nowhere close to the exits. The Aircon in our room seemed to have some tripping even at 18 ‘ C it would trip and not come back for 2 hours. Most power outlets did not work and it seems they had outlived their life. The pins would not stay in and would just pop out once you let go of the plug. There is no grocery close to the property.
When asked on the ice machine we were told that it broke just today. We check with a neighbour who had been there for 3 days who said it is permanently broken since they came. The mattress were lumpy and soft. Need to be replace since the past many years. All in all a bad experience. Never coming back.

Friends_and_family Friends

4/10

Poor

08 Jul 2026

William

Not great place for $160 CAD during the stampede

8/10

Excellent

08 Jul 2026

Chris

The young lady at the front desk was a lifesaver! She patiently answered all our questions and was super friendly. The rooms were a bit dated, which is understandable given the hotel's age from the 60s. Still, it was a comfortable stay. We appreciated her help throughout our visit!

Partner

6/10

Pleasant

06 Jul 2026

Briege

Nothing really special. Like many others have said it’s a good room for a night if you need it.

Friends

6/10

Pleasant

02 Jul 2026

Wesley

Air conditioner sounded like a diesel truck and the traffic noise is not much better

Self

6/10

Pleasant

01 Jul 2026

mirabelle

Noisy…and the two times I stayed there the rooms smelled cigarette

Family_with_children

4/10

Poor

30 Jun 2026

Shruti

Room was not good it was so tiny for a couple and a toddler, walls were broken , ac was not working properly, bed mattress was really hard and it was a double bed instead of queen bed, no extra mattress or couch was provided, terrible experience I had.

Friends_and_family Family

2/10

Poor

23 Jun 2026

Robert

After staying there a second time they decided to fraud me $88.80 hoping I wouldn't notice on my credit card. They retured the $100.00 hold on my credit card. Right after they charged me $88.80 so I called them to inform them of their mistake. I was told to contact the manager but they refused to give me a phone number saying the manager was not on site but gave me an email that was completely bogus. Do not trust the low price it is a scam to charge later and hope the customer does not notice. The first time I stayed there the window did not lock and I had to speak with their maintenance guy who gave me screws to secure the window. Place to avoid, price is low and there is a reason for that.

Self

10/10

Exceptional

18 Jun 2026

Zeinab

I loved that, was too cheap and clean

Partner

8/10

Excellent

17 Jun 2026

Seyben Frederic François

Good hotel, I recommandé it.
Rooms are cleans, the air conditioning work very well.

Self

6/10

Pleasant

16 Jun 2026

Cynthia

An economical, \"no frills\" stay in Calgary. I had a single Queen bed room & it was pretty small but it had a balcony. Bed & bathroom seemed clean enough. Reasonable rate. no elevators. There was a small refrigerator & TV (use your own subscriptions for watching) The mall is only a couple of blocks away & the neighborhood seems safe enough. The entrance/exit can be a little tricky. There was an air conditioner but it was pretty noisy & thankfully, I didn't really need it. I'm not a \"high maintenance\" traveler so it met my needs sufficiently. I would not honeymoon here though.

Self

8/10

Excellent

07 Jun 2026

Matthew

Staff was nice,easy check in.

Partner

8/10

Excellent

06 Jun 2026

Tammi

Hotel is old and not the most cleaned. However, bed sheets were clean, sleep was good and shower was hot and good. For the price there is no real complaint. If you're doing a quick overnight with low cost. Its ok!

Self

6/10

Pleasant

05 Jun 2026

Darren

Basic hotel, just what we needed for a night after a long flight, you get what you pay for.

Partner

4/10

Poor

29 May 2026

Simran

The place looks shady. The room key they gave us didn’t work at first and the whole place smells like cigarettes. The front staff was helpful and change our room right away. Overall it’s worth its price. Would not come back though!!

Friends

4/10

Poor

28 May 2026

Claudia

Low grade facilities, good location, not great for women travelling with other women

Family

4/10

Poor

27 May 2026

Lewis

You can see my earlier review. I booked 3 nights and needed a 4th, so I made a second booking. Hence 2 reviews.

The place is run down. The bed bug reports of 6 - 8 months ago are being dealt by an exterminator said to be on site every month. But the place could use a handyman to touch up paint in the rooms. And redo the caulking in the bathroom and elsewhere. Such a simple task. Yet such a glaring tell that whomever has done renovation on the premises just didn't know what they were doing.

As I retold earlier, the biggest beef was that I was made to check out of room 105 at 11 AM only so I could check into the same room later that day at 3 PM.

This is evidence that the staff (and management) don't have a clue about the Hospitality Industry.

Price is right. A little more knowledge and planning and the property could be a unique opportunity in the Calgary market (and others across Canada I'm sure).

This feels like the Motel 6 concept. But they need to do a lot more work!!

Friends_and_family Family

4/10

Poor

27 May 2026

Lewis

Don't stay here if you are not willing to 'camp out' in a well located, really poorly run motel.

I brought my own bedding (quilt & pillows). The mattresses in #105 were remarkably good. The level of care and attention to the finishes was not (caulking in the bathroom, paint touch ups everywhere, etc.). There was one or two tiny blood stains on the linens in each of the two hairs on one bed. We checked the room first with the front desk clerk present (recommended practice).

But for the price and location, the unit was clean. And the bed bug reports from 6 to 8 months ago appear to have been taken care of. Front desk reported that a pest control company was on site monthly. The tiny stains... some guests check in and use drugs. The hairs? No comment. I guess hair nets on cleaning staff is a bridge too far?

The most disappointing part was that I needed to come in a day earlier and so made a second booking. Even though I did not require room service, front desk required I clear #105 by 11 AM and then check in again at 3 PM and move my belongings back in.

If you know anything about the hospitality business, you know this means they don't!

Friends_and_family Family

2/10

Poor

26 May 2026

Van Diem

The AC is so loud. The room smells.

Self

2/10

Poor

24 May 2026

Alexander

dirty, stained sheets messed up room, Birds in the ac unit

Partner

4/10

Poor

23 May 2026

Allen

Dirty

Self

6/10

Pleasant

21 May 2026

Reddy

The property is near to chinook mall and in city center. The guest next to my room was rude and very noisy. Staff tried to help but guest said to not bring kids to motel stay

Family_with_children

8/10

Excellent

16 May 2026

Sashi Kumari

The room was good.

Self

2/10

Poor

16 May 2026

bob

Filthy, rundown with bugs in the bed. Avoid this place at all costs.

Self

2/10

Poor

16 May 2026

Irna

Very disappointing experience. We were unexpectedly charged over $63 for allegedly stained towels without any prior notice. The towels were already old, and we did not stain them with anything. If there were marks, they may have come from the dirty floor after check-in but it wasn’t stained.
The washroom and aircondition was in poor condition, and overall cleanliness was disappointing. We made sure to take a video of the room before leaving to document its condition. To make matters worse, there was no manager available to discuss or resolve our concerns.

2/10

Poor

10 May 2026

Christopher

Upon checking in, I was told the room I booked was having a “maintenance” issue where a door had fallen off so I was given another room. The other room was beyond gross, and smelled of dust and depression, not properly swept, random cigarette burn marks and copious amount of dust/debris down in the baseboard heaters. I went back to the front desk and told them I would not be checking in and would like a refund. They of course hid behind their policies and refused.

The best way I can describe this entire property is “lipstick on a pig”, where the lipstick is from the dollar store, and the pig is about to die. DO NOT STAY AT THIS HOTEL!! Spend a little more and get a room from practically anywhere else.

Self

2/10

Poor

05 May 2026

Melissa

When I booked this hotel the photos ended up not looking anything like what I booked. Where I ended up looked like we were in sex worker central. Maybe you should update your photos so people know that instead of a charming hotel, it’s a place you take your sex worker for the night.

I paid my dues and they charged me an extra $31.50.. for what you ask I have no clue. This place sucked and was creepy as heck. I will not return to this place at all.

Partner

2/10

Poor

04 May 2026

Harold

Disgusting room with two mouse traps on the floor. This place should be condemned.

Self

2/10

Poor

01 May 2026

Gaurav

Very poor experience. The room smelled strongly of smoke despite being booked as non-smoking, and it was not clean, including the bathroom. I raised the issue immediately, but staff did not offer another room and refused a refund. I had to check out right away. Would not recommend.

Partner

2/10

Poor

30 Apr 2026

Rebecca

Worst hotel I have ever had in my entire life. The front desk had cancelled my reservation because my card on file was expired, Expedia sent me an email stating I had 12 hours to update and I was going to be at check in within that 12 hour norice so I left it until I arrived .
The front desk would not honor my Expedia pricing and charged me nearly double to stay here. The rooms have zero sound proofing at all I could hear the people on both sides of my room for theee nights straight I got hardly any sleep due to how loud it was . I checked out early and left a night early , no refund of course on the 4 th night but to me it was better than trying to stay there any longer. 10/10
Do not recommend staying here .

Pet

2/10

Poor

27 Apr 2026

Stéphanie

I never write reviews, but I am today, because you must avoid this hotel. Our safety was threatened. This extremely run down establishment is in a shady part of town. There were gang members starring us down when we got there. We saw a woman trying to break into a car with a Slim Jim, in plain daylight, in the parking lot. The hotel attendants are protected by a cage. The lobby smelled like strong disinfectant to hide urine smell. Every customer scared us. There were (what appeared to be stolen) bicycles broken down, missing parts, abandoned by the garbage bin. The suite we rented had the bedroom window siliconed shut and both windows had 2 X 6 planks to prevent breaking and entering. The door had been kicked in multiple times, and poorly repaired. The door jamb was destroyed, and camouflaged by a flimsy piece of MDF molder. A toddler could have forced her way into this suite. The suite smelled strongly of mold, everything was completely run down. There were no butter knives in the cutlery drawer... we figured because they likely present with stabbing risk... We took the vehicle to go back to the caged lady at the front desk because we felt unsafe crossing the parking lot on foot at 4:00 PM. She did little to help us. I trust she felt unsafe leaving her cage. We quickly left after being refused a refund. We found refuge in a better hotel. Expedia should not be doing business with this establishment. It is a dark, moldy, smelly stain on your corporate reputation. Please refund

Partner

2/10

Poor

19 Apr 2026

Suurya

The expectation should be minimal if staying

10/10

Exceptional

11 Apr 2026

Molly

It is exactly what you pay for. Room was clean and staff were nice, buildings had a weird smell though. Walls are very thin so bring earplugs cause you can hear absolutely everything. Convenient location.

Self

2/10

Poor

07 Apr 2026

Ginger

No secondary lock on door, bedroom window covered by plywood, no additional toilet paper, no kleenex, towel holder inside tub area high up, additional coat hanger up in corner above fridge, paper coming off the walls, stairs in lobby have duct tape holding tikes down. Also wanted identification of second person staying in room.

Family

6/10

Pleasant

02 Apr 2026

Shawn

Not enough parking, very small & tight parking lot

Self

8/10

Excellent

27 Mar 2026

Czar

AC is not working

Self

4/10

Poor

25 Mar 2026

Mayumi

There was only one staff who was nice. I don’t know how this place stays open. They make you sign this docs where they say they will charge you fees for everything. Ask for a damage deposit and your id information. The property is in really bad condition. It’s old and broken and dirty. Sheets and pillows smell musty. God knows if they wash them. Furniture and walls and facilities are not just old they’re broken. Be aware that sliding doors to the balcony don’t lock. I asked to be moved to one where the door lock worked and they just said none has a lock. They do they just don’t work. So hope nobody jumps from another room and steals your stuff. If the room is missing something you will also be charged but they can’t even make sure they’re safe. I knew it wasn’t a 5 star hotel but this is a joke.

2/10

Poor

23 Mar 2026

Randy

This place was terrible and gross, th bathroom flush was broken and had to manually flush the toilet the whole time, they took 77 dollars said it was a hold that they would refund and still havnt got it, maintenance guy never came to fix th toilet, walls are disguting area is not safe, terrible experience, not even proper comforter

Partner

10/10

Exceptional

22 Mar 2026

Sajid

Easy parkinf. Friendly staff. Clean room

Partner

2/10

Poor

18 Mar 2026

Amber

Though they did some renovations, it didnt impress. No warm water for shower, tv didnt work, wifi couldnt connect.... though the clientele is much to be desired. It didnt feel safe between 11pm to about 6 am to leave my room. If it was safe, i wouldnt left and slept in my car. Please dont bring any minor children here.

Self

2/10

Poor

11 Mar 2026

Chantal

Charged more than advertised for room, no breakfast as advertised, no room cleaning daily…was told I was on a 3day schedule…my room was cleaned once in 12 days. Mean and angry mgt. I’m not sure what kind of people have stayed here, but they don’t like their customers and expect the worst. Dirty, lists of rules, locked me out of my room at 2am cuz they wanted 100 to renew deposit??? No notice of that, just locked me out, all
My stuff inside. Had to go ask for toilet paper since my room wasn’t being done, was treated like a criminal for it and told I was given enough. It’s not a good place anymore. Used to be cheap but clean and friendly.

Self

4/10

Poor

10 Mar 2026

Robert

Calling it a “crackhead hotel” is putting it mildly. Zero amenities, no A/C, tiny rooms, and very noisy. I do not recommend it

8/10

Excellent

22 Feb 2026

Amands

Good value
Friendly and helpful staff
You get what u pay for
Clean linens and towels

2/10

Poor

19 Feb 2026

Antoni

The first room had hair n the bed, pubic hair and urine on the toilet set. The second room was visually clean but had a very strong smell of disinfectant. Night one was uneventful. Night two, we had no power for two hours, and no heat for the entire night. It was -30c. Also, the parking lot was not accessible because the sloped drives were icy, without any sand or gravel. Front desk refused a refund, refused a room change, and laughed when my wife asked for heat. This might be a great place for a junkie needing to find shelter but everyone else should stay far away.

Partner

2/10

Poor

11 Feb 2026

Erin

This room was disgusting. We ended up leaving and couldnt get a refund. We booked somewhere else. It was dirty and smelly and there was no heat, the baseboards were not working and there was an old heat lamp from the 1970s to heat the room. DO NOT STAY HERE.

Leisure Partner

8/10

Excellent

11 Feb 2026

Alicia

The staff was very friendly

Partner

6/10

Pleasant

06 Feb 2026

Pascal

Shower had a really low flow
Dissapointed on this matter

Self

10/10

Exceptional

18 Jan 2026

Kenji

The room is not super clean but acceptable with this rate.
You get what you paid.

10/10

Exceptional

10 Jan 2026

Franz Edison

The room is okay

Business Self

2/10

Poor

10 Jan 2026

Ashley

Terrible experience. We didn’t even end up staying here. We called to confirm the purpose of the stay before booking. And then confirmed again at check in only for them to call us at 8 pm the night of to deny us the morning. Very dissatisfied with the overall experience. We will be expecting a refund. Do not stay here.

Business_and_leisure Friends

2/10

Poor

08 Jan 2026

Muhammad

Bad smell in rooms

Business

4/10

Poor

03 Jan 2026

Erwin

No enough lights, no tables and chairs that we can eat. Smell not good. Outside is dirty. I will not comeback here and will not recommend to my friends. Thank you

Leisure Friends

10/10

Exceptional

29 Dec 2025

Ryan

A great affordable option if you'renot trying to impress anyone. Only pay for what you need! Pretty sure I'll be back.

Leisure Self

10/10

Exceptional

27 Dec 2025

Mi

Nice room

Business_and_leisure Family

2/10

Poor

10 Dec 2025

Corey

They wanted $500 damage deposit to use debit card plus a extra $35 would never recomemd as a reault i have to stay in a hostel

8/10

Excellent

09 Dec 2025

Jason

Tidy room in a good location

Business Self

4/10

Poor

03 Dec 2025

Cathy

Neglected dump of a room, minimal service, extra fees for bogus reason, booked for $45/night-charged $74-$79, $500 damage deposit.

Business Family

10/10

Exceptional

27 Nov 2025

Gary

Nice and clean very good value for the money close to amenities very satisfied

Leisure Family

10/10

Exceptional

16 Nov 2025

Muhammad

Good

Business

6/10

Pleasant

13 Nov 2025

Sam

Room is quite old.

Leisure Family

4/10

Poor

10 Nov 2025

Guay

2nd floor was so hot especially for November, the A/C wasn’t functional/I couldn’t control the heat and they don’t have plugs for their bathtubs (which clearly aren’t regularly cleaned). Hotel is a dead data zone and wifi only works in the rooms, nowhere else on the property.

Business Self

4/10

Poor

08 Nov 2025

Winfred

The rooms are small and dark, with a very noisy AC. The corridors to the rooms are very scary as they are also dark. They lied about breakfast, which was never provided. Customer care is a disaster; the lady at the reception is always arguing with clients. And to climax all this I was robbed by this place of my 100CAD that they claimed to have taken as a deposit that it would be refunded on leaving, which never happened.

4/10

Poor

06 Nov 2025

rudy

Haha, this place is rough but its okay for a place to crash.

Self

10/10

Exceptional

05 Nov 2025

George

Exelente

Business

10/10

Exceptional

23 Oct 2025

Maxim

All Good 👍

10/10

Exceptional

22 Oct 2025

Rexon

Yes

8/10

Excellent

18 Oct 2025

Travis

It was good

Leisure Family

8/10

Excellent

11 Oct 2025

Rhona

Great!

2/10

Poor

09 Oct 2025

Andrzej

Horrible smell!
Very cold first day.
Not enough clean
All around smokers and some drunk people.
I would never recommend this place

Business_and_leisure Family

6/10

Pleasant

02 Oct 2025

Charlene

Cheap stay good, not super clean but doable. Staff is nice and friendly

Leisure Partner

2/10

Poor

17 Sep 2025

FESTUS

Very problematic place, unsafe and unfriendly staff. Don’t come here for any reason. Not a good place to stay. Bad management and horrible at best.

Business_and_leisure Family

6/10

Pleasant

17 Sep 2025

kyung hwa

Easy pa
Rking

Business Self

2/10

Poor

13 Sep 2025

Daniel

very poorly run , will never stay again the place is a dump

2/10

Poor

12 Sep 2025

Tiffany

Absolutely terrible service. Went to check in and they said my Expedia booking wasn’t final and that my reservation was cancelled. And then when I went to check in then, I needed to pay more than double for the room. They wouldn’t charge me the same price I thought I was getting. Just horrible.

Leisure

8/10

Excellent

07 Sep 2025

Joan

Was clean inside but the chairs outside the doorways perhaps for smokers were not appealing, had tears etc. the stairway was too dark
Needs some tlc all over.

Leisure Self

2/10

Poor

05 Sep 2025

Bhupesh

Not friendly staff and weird rules.

Leisure Family_with_children

4/10

Poor

05 Sep 2025

Dilli

First time my visiting parents has to take photos. I felt like going to Mars.

4/10

Poor

01 Sep 2025

Kimberly

Don't stay here

Plenty of free parking and moderately clean facilities, but the experience was marred by unprofessional service. The staff was argumentative and insisted I pay twice to receive a refund. We booked a queen room but were given a double instead, and there was very little hot water during our stay. Disappointing overall.

Partner

2/10

Poor

01 Sep 2025

Roger

I had a very bad experience with this hotel,
1. Expedia had already charged me but I had to pay again at the front desk. Where they told me that Expedia would refund my money in 5 days.
2. The AC was so noisy that I couldn't sleep. I went to the front desk to change rooms and the receptionist only told me that's how they all are because they are old equipment. So I had to sleep in my car.
3. The shower was dirty and had hair.
4. The TV was almost the size of a tablet and had no internet connection.
5. In the morning I went to breakfast and the front desk just said they no longer included breakfast and I didn't know why Expedia included breakfast. Totally disappointed with this hotel.
6. I reserved the room for two nights but had to check out after the first night and they didn't refund me any money. This was my first experience with Expedia at this hotel. Then I saw the reviews of this hotel on other pages and was surprised. I can only wait for them to refund my money for the room and the security deposit.

Leisure Family

4/10

Poor

30 Aug 2025

Stephanie

You Get What You Pay For!

Location: The neighborhood feels unsafe at night. Guests are warned not to leave valuables in cars, and the motel itself has locked check-in and warning signs. Safer options may suit cautious travelers better, though the area has daytime attractions.

Room #1: Bed was fine, but the room was hot, the AC extremely noisy, and the bathroom fan loud. Security felt poor: no chain lock, dark shared entry, unclear peephole. The TV was awkwardly angled, noise carried easily from next door, curtains didn’t block light, and privacy was minimal. The worst issue though was seeing a mouse and finding droppings under the fridge. Staff agreed we couldn’t stay in that room but delayed assigning another, I had to make multiple calls in to find out if I have a new room or not, and on the last phone call they even suggested I pay $300 for a new room for one night and wouldn’t refund my booked night for the original room. After pressing, they finally honored the original rate.

Room #2: Larger and more comfortable, with better layout and coverings. The shower was great, though the AC remained noisy, the room hot on arrival, and safety features still lacking.

Overall: Some improvements in the second room, but between security concerns, noise, pests, and poor customer service, this stay was far from smooth.

Friends_and_family Family

2/10

Poor

28 Aug 2025

Karzan

Expedia charged my card and when i arrived at the airport to pickup my truck rental Enterprise said we don't have a vehicle available. Very disappointing

4/10

Poor

27 Aug 2025

Debbie

The pictures didn't accurately convey the room and it's size. It's very small and as far as having a kitchenette - there were a couple of burners and very limited cookware, silverware, dishes. We stayed for six nights. We got our room cleaned twice. We had to ask for a roll of toilet paper three times before receiving one. We had to beg to get some coffee for the morning. They even asked what our room number was and my husband said \"you're not going to charge us are you?!\" and they didn't. The bed sagged in the middle and we had to make sure not to sit on the end otherwise it would flip over (the frame was not big enough). There is a cage around the check-in area so I'm not sure how safe the area is. And it's right off a very busy street (Macleod Trail). While Chinook Mall is about 2 minutes away and getting to connecting roads is easy, it's very noisy.

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