Name: Fairmont Palliser
Address: 9Th Avenue Sw, 133, Calgary, T2P 2M3, CA

Fairmont Palliser

Calgary-AB · Canada

100 reviews shown

10/10

Exceptional

23 Jul 2026

Elli Rose

The nice upgrade to Fairmont Gold was nice !

10/10

Exceptional

22 Jul 2026

Bekki-Anne

There was a special treat waiting for us in the room to celebrate a special milestone!

8/10

Excellent

22 Jul 2026

Judd

Gorgeous hotel but the service was not what I’ve come to expect from Fairmont.

10/10

Exceptional

21 Jul 2026

Melanie

We had a great stay at the Fairmont hotel. No complaints.

Partner

8/10

Excellent

20 Jul 2026

Bernard

We had some issues that were resolved by the manager and reception staff in an agreeable manner. We appreciate the rapid response and solution.

Partner

10/10

Exceptional

20 Jul 2026

Christine

I don't have anythig to add

Partner

10/10

Exceptional

20 Jul 2026

Tia

This stay was amazing for stampede! The staff were so helpful and the hotel was lovely, however the hot tub was being maintained during our stay so was not in use and the pool was smaller than expected. I just wish the hotel bar stayed open a bit longer

Partner

6/10

Pleasant

19 Jul 2026

Raymond Lee

Our room had a view of nothing. The shower had the worst water pressure ever and the rainfall head had so many clogged heads that almost nothing came out. The beds were great though

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Cristina

We had a wonderful stay at the Fairmont Palliser! The location is perfect—right in the heart of downtown Calgary, making it easy to explore the city’s restaurants, shops, and attractions on foot. The valet parking was convenient and hassle-free, which made our stay even more enjoyable. The hotel itself is beautiful, with classic elegance and excellent service. A great choice if you’re looking for a comfortable and convenient base to experience downtown Calgary. Highly Recommends

4/10

Poor

16 Jul 2026

Stuart

Don’t waste your money on this hotel. We stayed in the other Fairmont hotels in Lake Louise and Banff. Much nicer hotels in the Fairmont chain. The Fairmont Palliser is old and rundown. The bathroom was small and rundown. The bathroom vent fan was over 90db and very dirty. The mirror light was broken and the vanity was cracked and black mold around the marble surround. The room door when closed allowed the hallway light to emit through the door edge. No weather stripe to keep the light from entering the room at night.

Partner

2/10

Poor

14 Jul 2026

LIsa

I’m sad to report that this Fairmont was a real disappointment. The check in process was a huge mess - big waits and I got misinformation about many things regarding our stay. The room itself, which was an “upgraded” room (not exactly sure of the Fairmont’s definition of that ) had a shower, Nespresso coffee maker and TV that did not work properly. We phoned reception as soon as we got into the room and noticed these things, and sadly, the staff seemed very familiar with hearing these particular complaints. We had too “reboot” the nespresso machine before each use (crawl under the furniture to pull out and then replig a big industrial power cord!) and the TV was just a frustrating disaster. There were no channel guides or information about what channel/network is showing which program (you just have to try all 70 channels to find something you like!) and the remote barely responded (what fun in the evening - keep pressing and pressing!). The exterior of desk in our room was damaged, the shower was the old tub shower (not renovated) and the bathtub was slippery so you had to stand on a towel while showering! Finally: This is a small thing but we got a single “welcome” chocolate (in the shape of a tiny cowboy hat) but we were 2 people in the room. So we enjoyed a half small cowboy hat each. This is not at all what Fairmont usually has to offer. I will not be recommending this hotel, nor returning. This property really needs to upgrade itself.

Partner

10/10

Exceptional

11 Jul 2026

Andy

Its a grand old hotel extremely well maintained in the heart of downtown. Short walk to shopping and lots of resturants and bars around.

Partner

6/10

Pleasant

10 Jul 2026

Maria Celeste

The lobby was so poorly lit. Because it is a very old hotel, being dark does not help.
I feel that when you book thru Expedia, they give you the worst possible room in the hotel. The room they gave us had zero views and the toilet in the bathroom, you can't even fit your legs.

10/10

Exceptional

09 Jul 2026

Terri

The food and service was wonderful

10/10

Exceptional

08 Jul 2026

Carol

Beautiful historic space. We enjoyed the special extras for the Stampede.

Partner

10/10

Exceptional

07 Jul 2026

Maureen

Great stay great hotel… clean , staff so helpful greats drinks in the lounge

Partner

4/10

Poor

07 Jul 2026

Jordan

For a fairmont I’d say the sandman hotels established better service and cleanliness just a dirty location

Partner

6/10

Pleasant

07 Jul 2026

joseph

Location wonderful, and lovely structure and lobby, bar, restaurant. Staff great and in particular Sultan (restaurant and bar manager. Spa jacuzzi was in repair entire stay and steam room worked one day out of 3 visits.

Partner

10/10

Exceptional

06 Jul 2026

Hayley

Very nice hotel. A little outdated in our 4th floor room but the hotel itself is lovely. Reception area and pool were very well maintained and staff were extremely helpful. Nice location.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Brett

Great hotel, very clean, convenient and comfortable

10/10

Exceptional

06 Jul 2026

Danielle

Room was very nice & clean. Bed was super comfy. Staff helpful & nice. Great location.

Friends

6/10

Pleasant

05 Jul 2026

NISHAA

The beds were nice and very comfortable. We were there during stampede so it was very busy. Loud doors that opened and closed frequently in the hallway. The shower was just a dribble and there were few toiletries in the bathroom, some of which were empty. No extras such as qtips or dental kits. Attention to these details would have been nice.

Family

10/10

Exceptional

05 Jul 2026

Marie-Lou

Perfect stay

10/10

Exceptional

02 Jul 2026

Usha

Clean room and very nice location. Photo worthy venue and so close to the city

Partner

10/10

Exceptional

01 Jul 2026

kerry

Best Whiskey Sour!

Partner

10/10

Exceptional

30 Jun 2026

Cachawk

Everything is good , service is good , but I didn’t like the fact that the jacuzzi was under maintenance, but EVERYTHINT IS PHENOMENAL 10/10
SERVICE 10/10
FOOD 10/10
AMENITIES 10/10
ENVIRONMENT 10/10

Friends

10/10

Exceptional

30 Jun 2026

Kelly

Lovely hotel and staff we very friendly

10/10

Exceptional

29 Jun 2026

Christine

We enjoyed the location, the quiet, the extremeley comfortable beds and loved the sauna!

Friends

10/10

Exceptional

28 Jun 2026

Cathy

Wonderful stay!

10/10

Exceptional

27 Jun 2026

Dinesh

Best place in Calgary downtown for stay

8/10

Excellent

25 Jun 2026

Paul

Everything was great ...except the parking arrangements. Parking is contracted outside the neighboring Calgary Tower.....Max is supposed to be $27 per day and $8 overnight. But that is only if you don't use your car ......Every time you go out in the vehicle it resets....and if you go out 3 x's you will likely be close to $100 per day.

Self

6/10

Pleasant

23 Jun 2026

Jill

room was tiny!! hot tub wasn't working

Family_with_children

8/10

Excellent

19 Jun 2026

Jordan

Everything was wonderful, except that the hot tub wasn’t working.

Partner

8/10

Excellent

19 Jun 2026

Cassy

Everything was great about our stay. The staff was awesome. They just failed to let us know the hot tub was under maintenance but compensated us for the trouble. Highly recommend.

Friends

10/10

Exceptional

16 Jun 2026

Omar

Clean and elegant hotel

Family_with_children

10/10

Exceptional

15 Jun 2026

Dave

👍

Partner

10/10

Exceptional

15 Jun 2026

Justine

Staff were amazing. Our room was so nice and the pool and gym were amazing.

Partner

8/10

Excellent

13 Jun 2026

Ray

Spectacular location and a beautiful building. Unfortunately some of the decorating such as the guest room, the pub and Louisza were decorated in a modern style which looked very out of place. Also, there were limited food options for breakfast and lunch.

Partner

8/10

Excellent

09 Jun 2026

Maruf

Overall everything was great, the only real issue we had was our hallway smelled really bad.

Partner

8/10

Excellent

09 Jun 2026

Robert

Our room at 465 was noisy. With echoing off all of the surrounding buildings we heard every siren and motorcycle that drove by all night long.

Partner

4/10

Poor

09 Jun 2026

Wendy W

I got a room directly facing the two train tracks and the nightclub below. It is extremely noisy as trains run all hours of the night multiple times a night. The rumbling and screeching of the wheels on the track along with the revving of motorcycles under the bridge and the nightclub music and patrons on the weekend will absolutely keep you up at night. I paid $500 a night and lost two nights of sleep.

Self

10/10

Exceptional

08 Jun 2026

Jada

Loved the location, the customer service was amazing and the food was the best. Highly reccommend and I would stay again!

Partner

4/10

Poor

07 Jun 2026

Virginia

The pool had a floating light that was connected to a live wire broken in the pool. I took my baby out and let them know that the hole in the pool wall has a broken floating light and grey debris in the pool from where the broken light was floating from. The hot tub is empty and looks terrible. We went for their pool

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

James

Now that I am a dad and my daughter is old enough to travel with us, I have started focusing a lot more on the bang for your buck aspect of things. When all was said and done, we paid close to 800$ for a night at the palliser. Our first room was definitely not worth 700$(gold floor room) for the night. It was pretty basic. You would have gotten charged half the price at other comparable hotels in the area for the same room for one night. The food at the restaurant next to the lobby was mediocre. The pool was very nice. That was probably our favourite part. The gold lounge on the top floor was a nice quiet place to grab a light breakfast

It is worth noting that when I spoke to the manager about my disappointment with the hotel, they did kindly offer us a suite(likely for no other reason than it was available), so that was a nice touch. The staff in general were kind.

If our first room had been 250-300$ for the night, I would see the value, but for 700$ the value just isn’t there.

Family_with_children

8/10

Excellent

07 Jun 2026

Shaun

Room was clean. Dinning is limited.

Self

10/10

Exceptional

05 Jun 2026

elizabeth

Fabulous room for four adults but small bathroom this was discounted for us. Wonderful meals. Great period building.

Family_with_children

6/10

Pleasant

05 Jun 2026

Paul

Problem with billing

Business

8/10

Excellent

04 Jun 2026

David

It was great

Partner

10/10

Exceptional

02 Jun 2026

Kelsea

Great service and beautiful rooms. Will stay there again.

Partner

8/10

Excellent

02 Jun 2026

hector

Pricey but great location.

Self

6/10

Pleasant

01 Jun 2026

Darija

Location was good, friendly team and beautiful main floor.

Friends

10/10

Exceptional

01 Jun 2026

Nina

Wonderful stay at a wonderful hotel! Great staff and a beautiful building

Partner

10/10

Exceptional

01 Jun 2026

Duane

Front desk was extremely helpful.

Partner

10/10

Exceptional

01 Jun 2026

geordan

Awesome we love it so much

10/10

Exceptional

25 May 2026

Jeremy

Front desk staff was helpful and efficient. The hotel was very busy, yet the valet was efficient and polite. Gold floor lounge was well appointed and the staff remembered us. We also were able to make use of the complementary bicycles which were great.

Partner

8/10

Excellent

24 May 2026

lorna

The hotel has a lot of history and that is why we stayed. We arrived late the first nite (11pm) and first wondered how we would get our luggage up the stairs, but somehow we did it. The attendant was not there. There is no way for the public to transport luggage from their vehicle inside other than by stairs. My husband chose self park and parked our rental car in a parkade which the next day he could not locate🙆‍♀️🙆‍♀️. We finally found it.
The room was very cold when we got inside and we could not get the heat to come on. We solved that with a portable heater. We enjoyed the room service breakfast, the hot tub, and the gym. The flowers in the lobby were lovely.

Partner

8/10

Excellent

24 May 2026

Vasilios

Nice property, clean rooms and a comfortable restaurant bar. Gym not really a gym and restaurant prices high for what you get.

Self

10/10

Exceptional

24 May 2026

Roger

Great hotel great location. Only minor issue was odd sewer gas type smell on floors

Business

8/10

Excellent

23 May 2026

Crystal

Friends

2/10

Poor

22 May 2026

Meg

The room was the size of a shoebox and it was absolutely painful to try to get an upgrade. For nearly $1,000 to stay I expected gold treatment being on a gold floor. Check in line was 20 minutes wait and they had the wrong last name on file. I waited over an hour for ice and a wine glass and had to call to remind them. Checkout was awful as my valet parking attendant decided not to tell me they were stuck in the underground parking and the gate would not open as I am trying to get ready for a flight. After wasting nearly 30 minutes trying to get help and ask anyone for information I sat outside with my luggage in my hand alone with no help.

I am devastated I paid the amount I did to not only receive 1 star service and a subpar room but zero accountability towards my experience.

Partner

10/10

Exceptional

21 May 2026

ANNETTE C

A beautiful property, everything was so well done. We opted for the Fairmont Gold room and it was well worth it! They go hove and beyond and it was such a relaxing experience.

Partner

8/10

Excellent

20 May 2026

JoAnn

The pool and hot tub was way nice ! Warm to the only bad review that I have is the lighting in the room we had to turn in all the lamps to get any light. Also they need to update their room because there was no place to plug phones in we had to unplug lamps so you could imagine how dark it was in the room. I kept getting messages on the phone and in order to get the message I had to call the front desk so I did and no one answer the phone. Also called for a luggage person to help and they said they would come up and never did so we did it our self’s. We just wanted to use the cart and he didn’t

Friends

6/10

Pleasant

19 May 2026

John

The floor we stayed on had a bad odour in the hallway. The front desk and restaurant staff was great. One of the housekeeping staff who we tipped was good but the other wasn’t and rude. We asked for mouthwash and she didn’t provide any even though she had it on the cart then she told us that she had requested for it. She didn’t even provide any towels, we had to call to housekeeping office to request.

Partner

6/10

Pleasant

18 May 2026

Mani

Room looked old, outdated, bathtub very shellow, didn't function properly. For (probably) the most expensive hotel in Calgary, it was disappointing, definitely not worth the money.

6/10

Pleasant

17 May 2026

ginny

Some confusion on continental breakfast inclusion. Greater clarity is needed.

Family_with_children

10/10

Exceptional

17 May 2026

Kamal

Stayed a night. Very central. Next to Calgary Tower. Very convenient .

Friends_and_family Family

10/10

Exceptional

17 May 2026

Marty

Great place in the heart of Calgary. Clean, quiet with beltway staff and service. Stayed many times and will stay there again.

Self

10/10

Exceptional

15 May 2026

Cristina

There was a loud buzzing when we checked in the room. Called front desk immediately and they sent maintenance to check. Didn’t like that we had to wait around to see if problem would be resolved quickly and we were on a time budget at the time. Took almost half hour to resolve which is half hour that we could’ve used for our time

Family

10/10

Exceptional

15 May 2026

cyrus

Very satisfied with the service and staff

Partner

10/10

Exceptional

15 May 2026

Staff were amazing accommodating us after a cancelled flight to Seattle. The Gold club upgrade is definitely worth the extra. Amenities and toiletry selection was top notch. Always worth a staff when we come to Calgary.

2/10

Poor

15 May 2026

Sina

One of the worst hotels I’ve ever been to. I highly recommend you don’t stay here. Their rooms are quite old with old carpets and not great smell. Their “hot tub” pumped out cold water. Overall a poor experience. Don’t recommend at all.

Family

8/10

Excellent

15 May 2026

Robert

We had a gold room which was very spacious. The very high cost gave access to the gold lounge for breakfast and evening light refreshments. To our huge surprise it didn’t include wine or beer. A glass of wine cost $26 -the most expensive I have ever experienced. In numerous club room stays in many different countries this would be the least value for money. Even the standard rooms are very highly priced in comparison to other central city hotels.

Partner

10/10

Exceptional

15 May 2026

Barbara

ALL Avenues of Hospitality, higher☆ than ANY NUMBERS! PATTY, Host morn/ hathorne, All front Desk,Conceierge, Housekeeping EXCEED ALL EXPECTATIONS♡♡!!!

Self

10/10

Exceptional

14 May 2026

Jenny

The pool was excellent.

Friends

8/10

Excellent

13 May 2026

Alireza Torkaman

Clean and nice

10/10

Exceptional

11 May 2026

michael

Everything is amazing

Family_with_children

8/10

Excellent

11 May 2026

Melany

We enjoyed our stay at the Palliser Fairmont Hotel, a lovely former CP Hotel in downtown Calgary. Very well appointed rooms, with adequate in room amenities. It is easy walking distance to restaurants and shopping. On the down side, valet parking is recommended and is very expensive. There is no casual coffee shop in the hotel, only an eating/drinking bar or main dining room and not convenient for early departing quests. There is a coffee machine in the room, but ours didn’t work. There were noisy quests in the room next door and we could every word, very irritating.

Partner

6/10

Pleasant

09 May 2026

Geoffrey

Room was ok the temperature was very warm and we tried turning the air conditioner on as low as it would go but the temperature never changed. The headboard had some stains on it. The bed was comfortable and the pianist in the lobby bar was great.

Partner

10/10

Exceptional

07 May 2026

Shaista

The room was excellent and the reception at both check in and check out . The breakfast was better in some of the other Fairmont facilities and we felt for the price , the in room dining was limited

Partner

10/10

Exceptional

07 May 2026

cliff

Great stay…. Good amenities and well furnished rooms!

Family

10/10

Exceptional

06 May 2026

Nicusor

Fantastic Hotel

10/10

Exceptional

05 May 2026

heloise

Had a wonderful stay

Family_with_children

10/10

Exceptional

04 May 2026

Ross

Mine was a quick one night stay for a budiness meeting. The location was perfect being right in the heart of downtown. The staff made an otherwise typical business trip very memorable as they were all exceptional. From the front desk at check-in to the restaurant staff, they were amazing! My meeting was delayed one morning so I grabbed breakfast in the Hawthorn dining room. The food was really tasty and well presented in addition to the

Self

10/10

Exceptional

04 May 2026

David

Incredible stay ! -

Family

10/10

Exceptional

03 May 2026

timothy

Service at front desk and restaurant was wonderful. Room was clean, housekeeping was great. Service when driving to hotel was great. Will definitely come back.

Partner

10/10

Exceptional

03 May 2026

Dorelle

Beautiful hotel, wouldn’t eat breakfast at the Hawthorne though - not worth the cost.

Family

10/10

Exceptional

03 May 2026

Mark

Had a small problem with the TV. Management followed up with me promptly after I checked out and all was resolved. Great facility and great customer service. I Highly recommend this classic Fairmont Hotel (or the ones in Toronto or Whistler as well)

10/10

Exceptional

01 May 2026

Harkirandeep

Good service and very friendly staff

Family

10/10

Exceptional

01 May 2026

Danny

Great stay all around!

Self

10/10

Exceptional

29 Apr 2026

Meeta

Relaxing

10/10

Exceptional

27 Apr 2026

Kelsey

Great location and staff

Friends

10/10

Exceptional

27 Apr 2026

Joshua

Impressed

Partner

10/10

Exceptional

27 Apr 2026

Amanda

Such a wonderful stay! One of the house keepers saw our books and left us bookmarks ❤️ very thoughtful

10/10

Exceptional

27 Apr 2026

Elaine

We were there for a birthday weekend as a couple. Our room was immaculate and clean. Turn down service was a bonus. The hot tub and steam room were quiet and relaxing. We had room service for breakfast and service was quick and delicious. Staff always asking if we needed anything. I would recommend for a bit of luxury or pampering time.

Partner

10/10

Exceptional

24 Apr 2026

Loren

Everything was great

Self

10/10

Exceptional

22 Apr 2026

Gurleen

Amazing property