Name: Metro Inn Calgary
Address: 2363 Banff Trail North West, Calgary, CA

10/10

Exceptional

21 Jul 2026

Artur

It was a good stay

Self

2/10

Poor

21 Jul 2026

Corina

The staff were friendly and helpful, which was the only positive part of our stay. Unfortunately, the property itself is very run down and poorly maintained.

The bathroom was so rusty and dirty that I didn’t even want to use it. The carpets were worn out and filthy, the room had a strong musty smell, and the air conditioner barely worked. With the overall condition of the room, I wasn’t even confident that the bedding was clean. To make matters worse, the pillows had no support and were very uncomfortable.

We paid around $300 for two rooms but ended up staying only about six hours before leaving. It was simply not worth the money. I hope the property invests in proper cleaning and maintenance because, despite the excellent staff, the condition of the inn made for a very disappointing experience.

Family_with_children

2/10

Poor

21 Jul 2026

Paricia

Room not clean, used towels in the bathroom. Small pillows on bed. Dilapidated building needs complete renovation.

Family

2/10

Poor

20 Jul 2026

Amoi

Honestly was just used to sleep over instead of staying at the airport. I should have stayed at the airport.

Partner

4/10

Poor

20 Jul 2026

Dave

You get what you pay for. Tub was full of water underneath and fell while getting in for a shower. They were able to come empty the water after I reported it but did nothing about the fall. Poorly maintained room for the most part.

Family_with_children

10/10

Exceptional

19 Jul 2026

James

So I booked a pet friendly room and made a special request notifying the hotel I had 3 dogs. So I travelled to the Metro Inn only to find out that in fact I didn’t book a pet friendly room and they never received the special request about the dogs. The front counter attendant said they have no more pet friendly rooms and they have a strict policy stating only 2 pets per room. I don’t know the gentleman’s name who manned the front counter, but he made a huge exception and gave me a room for me and my 3 pups. He also helped me find a parking spot for my truck and uhaul trailer. Yeah the hotel is nothing to right home about, but that’s what I wanted as I have the dogs with me. So this employee went up and above the call of duty. Thank you again!

Pet

2/10

Poor

19 Jul 2026

Thomas

Cigarette butt burn holes in the blankets - smelled of urine - and smoke. Terrible place

Partner

2/10

Poor

19 Jul 2026

Kali

The room smelled so strongly of long term smoke use, even though it states it is a “non smoking room” and the mattresses have many brown and yellow stains. Disgusting.

2/10

Poor

19 Jul 2026

Victoria

Do not stay here!

2/10

Poor

18 Jul 2026

George

The room was not cleaned! Broken bathtub
/shower handle , slime toilet seat cover, hole on the wall near of towel holder, the box mattresses were rocking every time you turn around ,etc.
We took some pictures if you need it!
We were afraid to touch anything around but we arrived to late in the evening to do
anything about it!

Family

10/10

Exceptional

18 Jul 2026

Volodymyr

Hot shower, clean beds, friendly staff

2/10

Poor

17 Jul 2026

Bowen

Room looked nothing like the pictures, there was black mold and stained bedsheets. Stay away!

Partner

2/10

Poor

17 Jul 2026

Joelle

Hotel information was nothing like the advertisement. 💯💯 worst hotel in the area. Very dated and gross. Avoid this place. Waste of $500 for 2 night

Partner

4/10

Poor

16 Jul 2026

Krista

The bathroom mirror was dirty and along the bottom of the mirror it looked like someone spilt toothpaste all over it. The Kleenex receptacle was broken. As was the hair dryer. The bed was higher at the foot of the bed than the rest of it. Overall rundown. Photos shown online are definitely staged.

Self

6/10

Pleasant

16 Jul 2026

Dustin

Toilet was dirty. Shower had pubic hair in it. Bathroom door was hrs to open and close. Bathroom door knob screws were extremely loose. Thought it would break loose and lock me in there.
Room wasn’t cleaned on second day. When I asked staff they said they only do this upon request. Thought that was strange, especially since they didn’t inform us of that when we checked in.

Family

4/10

Poor

15 Jul 2026

Noel

Very old place. Room has bad smell due to super old carpet.

Family_with_children

4/10

Poor

15 Jul 2026

Laura

Room had bugs. Cigarette burn in the bed cover. Bathtub had a dirt ring around it and was dirty on the bottom. Looks like it hadn'tbeen cleaned in a long time. Sketchy area of the city, which I didn't know. That's a me problem though.

Pet

2/10

Poor

15 Jul 2026

Tanis

The first night I was in a HORRIBLE room. The bathroom door was broken in five places so it could not hang properly, it scraped on the floor when you went in or out. the baseboards and other painted surfaces had many scraps in them. The sink had black spots that I could remove, so was not cleaned properly. it was freezing as AC had been left on and no blanket, just bedspread, I got my blanket out of my car. There was no phone in the room. The TV was unpredictable, sometimes loosing signal in the middle of a show. The tub or sink was rusty, I can't remember which. They did not have the second set of sheets on so you are not touching what the last person in the bed did. However, the next morning the staff gladly moved me and that room had none of the problems except wasn't as clean as could be. I thought I was paying over $200 for the room, but guess I was on US Expedia as that was American. That's my bad, but I paid over $300 as it was Stampede time in Calgary. I really should ask Expedia for money back as that is worst room I've seen in my life!!

Self

2/10

Poor

15 Jul 2026

Matthew

Hotel should be condemned

Partner

2/10

Poor

15 Jul 2026

Felix

Worst hotel ever.

4/10

Poor

13 Jul 2026

Jacqueline

This motel needs a lots of upgrades. The old smell makes the room very uncomfortable to stay. No AC so the room was so hot and the air circulation has a stale and stuffy smell. I paid $1399 for 5 nights during Stampede time from July 02 to July 06, 2026. The rate should be less than $100 per night. They need more staff working to do house cleaning service. Otherwise, it is very convenient for traveller who want to take train downtown. The Banff Trail station is right in front of the motel. A little noisy and you can still hear the train although you closed the doors. You can check other hotels next door such as Comfort Inn, Aloft, Holiday Inn Express, on the same Banff Trail NW Avenue.

Partner

10/10

Exceptional

12 Jul 2026

Sharon

They are in the processing of adjustmet from the old owner and renovation but customer service was excellent and they have everything I needed for a place to stay, very reasonable for the price 👍 safe environment too

6/10

Pleasant

12 Jul 2026

Jennifer

The building is very run down. But the staff are nice and the location is great.

Partner

2/10

Poor

12 Jul 2026

Mark

Terrible place, would rather sleep in a coffin

Friends

2/10

Poor

12 Jul 2026

abran

Room smells like cigarettes, shower leaking water, tv didnt work. Key card kept loosing its programming. Not once did I get house keeping in 5 days.

Self

4/10

Poor

12 Jul 2026

Kish

It was really quite dirty in there. I was disappointed by the grossness of the room.

Friends_and_family Family

2/10

Poor

12 Jul 2026

Franklin

I have never experienced a worse stay than at this place. The ceiling was leaking water and full of mold. It was literally dripping water right on the bed I was supposed to sleep in. I immediately went and reported it to the front receptionist and asked for a different room. He said the place was sold out and that he couldn’t help whatsoever. I literally had to ask for some tape and new sheets and tried to fix it up myself so that I could sleep. They didn’t even have tape, struggling to find some tape to give me. There’s dirt and garbage all over the floors. It looks like this place was built 500 years ago. I’m pretty sure even jail cells are nicer than the rooms they offer.

If you want to be disgusted and immediately regret visiting Calgary, then book this place for your stay-in. Upon arrival , you will be greeted by a harsh century old carpet smell. They advertise an indoor pool that is right beside the check in reception area, right on the parking lot and literally looks like a fish tank. I don’t think they ever clean the rooms to be honest. At night my whole body was itchy, there might be bedbugs in their rooms.

When I complained, I was told to speak to the manager the next day. When asked when the manager would be back I was told after 12 noon. Well, check out is at 11AM, what am I supposed to do wait all day for the manager?

Long story short, I wouldn’t spend another night at this motel even if they paid me to, let alone paying over $270 for a night.

Family

4/10

Poor

12 Jul 2026

James

This property was in need of a renovation. Our room was located on the 2nd floor and after dropping our bags in the room we ensured the door next to the closed window was unopenable. We went for a quick bite and after returning found the window opened - door ajar -and tv on!!! My husband spent 30 minutes Actually securing the window and door

4/10

Poor

12 Jul 2026

Kan

Water pressure was strong. probably the good thing I can talk about the inn. There was a problem with the first room (ceiling leak directly on top of bed), and since they were at max capacity they couldn’t move us till the day after. 2nd room had electrical issues where the breaker kept getting tripped, and then our THIRD room’s bathroom door doesn’t shut closed unless force is applied. But make sure you’re not alone and have your travel partner on the other side of the door - because it won’t be able to be opened from inside the bathroom. You have to get someone to body check the door open. lol

The room also had very visible fire damage, and smelled of arson.

But the customer service was amazing.

Friends

8/10

Excellent

11 Jul 2026

kenneth

great location / close to C train like 3 min walk. older place but very clean

Partner

2/10

Poor

11 Jul 2026

deborah

Very poor condition, especially the bathroom. Would never recommend at any price.

Partner

4/10

Poor

11 Jul 2026

Janice

This was an eye opener. The bathroom door wouldn’t close and it had tape on it to try to help that problem. Same with the carpet by the bathroom - tape I guess to cover a fray that could be a tripping hazard. And the bathtub - I think that yellow streak was supposed to be a repair. Needless to say no one had a shower. And the toilet seat-what were all those marks on it. No, it wasn’t a quiet location. At least the bed was comfortable.

Friends

2/10

Poor

11 Jul 2026

Alisina

-0

Family_with_children

6/10

Pleasant

09 Jul 2026

Joonsoo

So so

Family_with_children

2/10

Poor

09 Jul 2026

Jenna

Not worth what they want. Its a $50 stay at best

Partner

4/10

Poor

09 Jul 2026

Stephanie

Many problems with the room, not worth the price

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

Kristin

The hotel staff were very friendly, helpful and accommodating. The location of the hotel is very good (close to the light rail station, walkable to restaurants and other shops, and easy to locate). The building is old and it appears that the current owners are in the process of renovating the hotel. Our room was clean and non-smoking, however, a smoke smell still lingered. Our kids enjoyed swimming in the pool.

Family_with_children

2/10

Poor

09 Jul 2026

Aaron

This was one of the most disappointing hotel stays I've experienced. The property is in serious need of maintenance and renovation.
The electricity had issues, with lamps and outlets randomly flickering, then stop working, and then starting again. The hallways were dirty, with profanity written on the walls. There was a strong musty smell throughout the building, and our room was especially bad due to significant water damage around the windows. There was obvious water damage in many areas, the windows leaked during the rain and wouldn’t open once it stopped raining. The bathroom door was rotted from moisture.
While blankets were provided, they were no thicker than sheets. We also didn’t receive enough towels for everyone until we asked. The mini fridge froze everything and had no temperature dial to adjust it.
The pool wasn’t heated, the hot tub was barely warm, the jets didn’t work, and you could feel electricity through the wall near the switch, which is a serious safety concern. The laundry facilities were insufficient. Outside doors did not lock, and other areas/locks also seemed unreliable, which made the property feel unsafe.
Other issues included no cold water from the bathroom sink, very dated décor, and a parking lot that flooded after even small amounts of rain.
Overall, this property is poorly maintained, uncomfortable, and has several safety concerns. I would not return.

Family_with_children

6/10

Pleasant

07 Jul 2026

Jennifer

Needs more renovation

Family_with_children

2/10

Poor

07 Jul 2026

Christina

The AC worked but was alarming to even touch anything. it was so dirty in the hotel and the room. When i checked in the room was not ready. Then I noticed no towels i paid for 4 guests was given 3 towels only. They were so thin. Poop smeared on the bathroom wall. when i tried to shower next morning the water would not get hot enough. Pizza sauce smeared all over the fridge door handle. the carpet was not vacuumed and the sheets had marks on them.

Family

2/10

Poor

06 Jul 2026

Maddison

Room was gross and falling apart. Bathroom was dirty.
Paid waaaaay too much for such a gross stay.

Friends

6/10

Pleasant

06 Jul 2026

Christine

Was a bit confusing pulling up the sign said Ramada then in tiny letters said it had a name change definitely older building blanket had rips

Self

10/10

Exceptional

06 Jul 2026

Divanshu

Price point was good and location is perfect

Partner

6/10

Pleasant

06 Jul 2026

Robyn

Works for a brief stay in the city. It’s a dated building and could use some renovation love, but the bed sheets were clean and the staff were helpful

Friends

6/10

Pleasant

06 Jul 2026

Lani

Check in was easy, the staff was nice. Great location right across from train. But the hotel was so rundown and just gross. The beds thankfully were clean.

Family

4/10

Poor

05 Jul 2026

Marilyn

The room looked like it was in the midst of renovations. Holes in the walls and bathtub. Electrical outlets not covered. Door would not lock and would only close when slammed. Paint stains all over carpet. Parking was very limited Very disappointed considering price was over $300 for one night.

Family_with_children

8/10

Excellent

05 Jul 2026

Robyn

Overall it was a decent place to lay our heads you

Friends

4/10

Poor

04 Jul 2026

Andrew

Very run down crusty motel. Mattress had a huge crater, teeny pillows (throw pillow size) on a king bed. Bathroom fan sounds like it's ready for takeoff. Only one facecloth. Weird nailed shut patio door.

Partner

6/10

Pleasant

04 Jul 2026

Peter

Okay for a cheap hotel. Clean. Friendly staff, hot water for shower iffy.

Partner

2/10

Poor

04 Jul 2026

Kristen

Rooms are very old. Did some painting, but then thats all you can smell in the room.

Family_with_children

6/10

Pleasant

04 Jul 2026

Sara

Room was not very clean, looked like there was stuff not vacuumed in the corner one towel had mud remnants on it ( like washed and never came out and the sheets had what looked to be blood on them. When I let the staff know there was no apology just a ok.... an apology would have gone a lot farther for me.

Hot water did not last long when trying to have a shower like less then 5 mins.
Beds were fine.

Pool was good just very small ( hot tub max 5 people and pool max 9 people If i remember correctly)

Check in was fine, told about WIFI, pool times, check out times but not really how to get to our room. We were told where we could park so that we could see our car.
Check out was harder to find staff and took a few mins ( checked out right at 11) this is where I let staff know that we found mud/blood and received not much response to the comment

Family_with_children

8/10

Excellent

03 Jul 2026

Karan

Over all was good at affordable price but they could have better job on cleaning and emptying the trash on time etc.

Family_with_children

2/10

Poor

02 Jul 2026

Kirym

I spilled a SMALL amount of cherry juice from eating cherries onto the blanket, sheet, and pillowcase. The hotel said they would charge me $50 EACH ($150 Total) for these three items, which were old and crusty to begin with. BEWARE!

2/10

Poor

02 Jul 2026

Lourdes

Terrible staffs.

Family_with_children

2/10

Poor

01 Jul 2026

Maninder

Clean rooms

2/10

Poor

01 Jul 2026

Shelby

Would not stay here again!

Friends_and_family Friends

6/10

Pleasant

29 Jun 2026

Richard

Good location, friendly staff cheap rates.

Partner

4/10

Poor

29 Jun 2026

Jean Paul

Broken toilet seat, wet floor by ac, and broken bath faucet.

Family_with_children

2/10

Poor

29 Jun 2026

Tarren

I did not stay. The rooms were very dirty and smelly. Nothing felt cleaned and the price was insanely high. If I paid rundown hotel prices I wouldnt be so upset. They would not refund my money and I did not even stay at the hotel it was so unclean. The staff was kind but he also lied to me when I asked what the smell was in one room, he said, \"febreeze.\" It was not Febreeze. I paid a lot for 2 nights, chose to walk away and they would not refund.

Friends_and_family Family

2/10

Poor

28 Jun 2026

Youssef

Never again/ one of the staff was super rude and unprofessional.../ never again

Self

10/10

Exceptional

28 Jun 2026

Jason

Good

4/10

Poor

27 Jun 2026

gail mafe

The room was dusty, and there were old cereals on the corner of the TV stand. Obviously, it was not cleaned properly. The phone was not working. You have to get out of the building to warm your food; the microwave is in the reception area. The staff was polite and helpful, though.

Family_with_children

10/10

Exceptional

27 Jun 2026

THOMAS

This place is convenient for what I needed to do football game and the pubs in Brentwood, which is less than a seven dollar Uber ride to the Brentwood pups. Parking is great. The area has improved immensely as it is much safer vehicles are not being targeted with break-ins like they did it in the past the city of Calgary and hotel and Motel owners have done a great job improving this area and I will continue to stay there for the convenience, great staff and service

6/10

Pleasant

25 Jun 2026

Verna

Under heavy renovations

4/10

Poor

24 Jun 2026

Tejinder

😕

Family_with_children

2/10

Poor

24 Jun 2026

Disen

No staff were available at reception during either check-in or check-out, which made the process frustrating. To make matters worse, the security staff member I encountered was rude.

Partner

8/10

Excellent

23 Jun 2026

Sally

I was in the old part of the building. I had to walk outside to get to and from the hot tub and pool. There were swimming lessons going on in the pool the whole time I was there.
Building is being renovated so had to skirt around contractors equipment coming and going.
I would stay there again but I’ll be better informed of these activity.

Self

8/10

Excellent

22 Jun 2026

Céline

All is good but it the old place. But all is clean and you have the good service

Partner

6/10

Pleasant

21 Jun 2026

Stella

I'm very glad we only stayed one night. The mattress was broken and sunk on the edge. The pictures advertised are not what we saw. It is an old Ramada that still has the Ramada sign. We drove past it twice before we saw in small letters under the Ramada sign that it was now The Metro. The key did not work on the room door. Rather than change the batteries, we were told to walk around the building and use the back door to our room, as the front door probably just needed batteries. Overall, it was only one night and we couldn't wait to leave.

Partner

2/10

Poor

21 Jun 2026

Liesl

We made a pact as a family to never stay here again. Too run down, smelly, no hot water, not enough towels, building outside doors didn’t lock, this list is too big to out weigh the ok things. (Air conditioning, water pressure, staff and beds were all ok points). At the same price as a nice hotel, this was a shock to arrive to.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Melody

If you are looking for a motel, this is the place, it is not an INN or hotel, but a lower end motel. The rooms are very outdated and not maintained well with lights not working, sticky spots on the carpet, and old fashioned bed spreads on the bed that I am pretty sure don't get cleaned or changed out with every check out. We actually did not stay the night and left as I did not feel like it was a clean and I was not comfortable staying there. The staff member who checked us in was friendly but announced my room number to the lobby so people knew what room I was in. At that point he did not know I was not travelling alone so as a female traveler did not feel overly safe. I would not recommend unless there is work done to maintain the property.

Partner

2/10

Poor

21 Jun 2026

josé

i do have hers time with the cable tv, the heater wasn’t working, the shower really broke and stink, worst experience, i did talk to the person there to cancel or refund, all night was so cold , nasty

Family_with_children

2/10

Poor

21 Jun 2026

Christopher

The pictures are not showing the same as the actual rooms , very smelly very unkept and definitely not worth the money, will never stay there again and do not recommend anyone staying there, worst experience ever

Partner

4/10

Poor

20 Jun 2026

Elizabeth

AC was not working properly. It was too hot.

Family_with_children

4/10

Poor

19 Jun 2026

Pattie

They upgraded us to a kitchenette, but the kitchenette was quite disgusting.
It was old rundown unpainted with no kitchen utensils
The microwave was fine and so was the fridge. There is nothing to do with the stove, because there is nothing to cook with the whole place is very run down. My friends and I who are in our 60s, were deeply disappointed. It was probably fine for when I was in my 20s, though. And backpacking. Hot tub was out of order.Pool was fine. Towels were old and scarce.
I guess you get what you pay for though.

6/10

Pleasant

18 Jun 2026

Nicole

When I booked the room, the pictures on Hotels.com did not reflect the actual room we got. Nothing had been updated. We stayed for three nights and at no point was the room ever checked or garbage emptied or new towel supplied. In fact, I never saw a housekeeper in the halls once. The heat in the room also did not work. The room was clean enough, but it was evident that with the handprints on the window and lint and gravel on the floor that the room hadn’t been properly cleaned before we arrived.

Friends_and_family Family

2/10

Poor

18 Jun 2026

jean

I don't recommend this hotel NEVER will stay here. Front desks are rude. Unsanitary. deposit takes forever plus I have a feeling that the deposit wasn't being refunded. Find a different hotel.

Family_with_children

6/10

Pleasant

17 Jun 2026

Paul

In need of serious upgrade. Non working A/C, light fixture in bathroom barely hanging on. Generally very dated

Self

4/10

Poor

17 Jun 2026

Syed

While building need renovation

Partner

6/10

Pleasant

16 Jun 2026

Mohd Faraz

Good to stay overnight and just sleep. Location was good.

Family_with_children

2/10

Poor

16 Jun 2026

Judith

First room the door key didn't work so i hsd to go in snother door and the safety latch on the door that didn't work was broken so I didn't feel safe, so he gave us another room. The first room had a stained bathtub, a fridge that wasn't working and just really really dated looking. Not even worth the $100 we spent on it

Partner

6/10

Pleasant

14 Jun 2026

DHAVALKUMAR

Old Hotel.

Family_with_children

6/10

Pleasant

13 Jun 2026

Reece

Cheap, and fast, but not exactly high ranking. Beds were okay, but shower was temperamental, AC looked haphazardly installed, doors misaligned to either scrape or leave gaps when closed.

Overall, good for the one night emergency, but not for extended stays

Friends

8/10

Excellent

13 Jun 2026

Christine

This inn was older. It was clean. Perfect for a night stay .

Self

2/10

Poor

13 Jun 2026

Kevin

Was horrible I would never stay there again… charged $25 per night for out service dog, phones did not work, both tvs did not work, some lights did not work, stunk terrible had to by a cab of Lysol re spraying. Walls so dirty, floors were very dirty and stains, comforter was stained up, bathroom was dirty.. did not wear bare feet on the rug, always kept sandals on. Don’t be deceived by the name change or pictures.. was crack heads passed out a couple doors down. They should not be in business and the staff were not fun to deal with. Offered us a room change but the other rooms were not any better..

6/10

Pleasant

12 Jun 2026

Kenneth

There was a lot of damage to the room. The hvac unit was not working. The was an electrical outlet behind one of the beds that had clear evidence of an electrical fire. The outlets by beds were not working. The remote control for the TV was not working, the staff replaced the battery. The smoke detector was indicating that the battery was low.

Friends

4/10

Poor

12 Jun 2026

Julian

The room was cleanish burn marks on tub shower heard was not normal
Homeless people hanging around property
Everything needs to be updated
Staff was nice .
Loud property

Partner

10/10

Exceptional

12 Jun 2026

THOMAS

Convenient place to stay for what I needed to do. Everything was good. Don’t judge a book where it’s cover. The area is known as motel village, but has improved immensely safe, clean, friendly staff it’s adequate and accessible to Crowchild Trail in Trez Canada Highway the price is right. however, with stampede coming like most places, expect the rates to jump through the roof. This place is no more than $110 a night if you get it for less that’s great if you pay more it’s due to supplying demand everybody’s in it to make money.

Self

6/10

Pleasant

12 Jun 2026

Ruotian

everything is good, expect the wifi is too slow to use.

Self

8/10

Excellent

11 Jun 2026

Christine

Yes parkingvalso good

6/10

Pleasant

11 Jun 2026

lucien

Personnel pas bon

Partner

4/10

Poor

11 Jun 2026

Michelle

This property is in desperate need of upgrades for the price they charge

Family_with_children

10/10

Exceptional

11 Jun 2026

Kristal

Clean and Friendly Staff

8/10

Excellent

10 Jun 2026

Jane

Even though our bed choice in the paid reservation was a King size bed, we were told by the clerk that all of the King bedrooms were already taken at the 3 pm check-in time, which was disappointing to us, but what choice did we have?

Partner

2/10

Poor

08 Jun 2026

Barbara

Check in was fine. We got back to the room at about 8 pm. The people in the next room were going at it… thought it was one of those hotels were you get charged by the hour when we heard that, had to turn up the tv. carpets were filthy from being old and most likely never washed. The faucet in the shower was loose and leaking. There was dirt in the tub but we didn’t notice it until the next day when my husband went to use it. The window coverings were all loose and falling apart. The night light didn’t work and it was super scratched up and dirty. Beds were fine and sheets clean but was too afraid to check the mattress. We needed a place to stay for the night in Calgary and the demand was ridiculous. We paid $150 for the night . When I checked my CC statement the next day there was a $30 charge from the hotel. I called the and the lady told me that it was from damaged bed sheets??? We slept in the beds, how can we damage sheets? The she said that there was dirt on them and after further questioning she said that there was blood on them. ….i am suspecting my daughter got her period. They charged me $30 for doing laundry. That’s what I get for getting a reasonable priced place with shady people running it. The hotel had ok reviews when I was looking for a place and the good reviews were fake!!! Do not stay at this place or you will be charged for random things that are included in a price of a room.

Friends_and_family Family

2/10

Poor

08 Jun 2026

Eugene

Room had terrible odour, bathroom was not clean, mold and mildew around the sink, fresh shower towels strewn about, shower curtain ripped and torn, bathtub faucet turned 90 degrees, bathroom ceiling tiles were water damaged and moldy. I can see why Ramada dropped this location.

Self

2/10

Poor

06 Jun 2026

Darla

The first room was filthy covered in hair from someone shaving and has burn marke in the tub. The walls were peeling and was in fire need of repairs

Family_with_children

10/10

Exceptional

05 Jun 2026

Yadira

Room clean

Family_with_children

4/10

Poor

04 Jun 2026

Manpreet

Don’t coming this hotel very bad

Friends_and_family Friends

6/10

Pleasant

03 Jun 2026

Kerrigan

Very outdated property. Had to walk to a different building to get to our rooms. No elevators just stairs, which if you are bringing suitcases like I was, it made my stay difficult lugging them up and down the stairs.

Friends