Name: Homewood Suites by Hilton Calgary Downtown
Address: Suite B - 711 4Th St. S.E., Calgary, T2G 1N3, CA

10/10

Exceptional

03 Aug 2026

Heather

We stayed at Homewood Suites by Hilton downtown Calgary for four nights. The hotel suite was perfect for what needed, a living space, kitchen area and king bed. We loved the full sized fridge, that was so handy for storing our lunch items along with beverages.
The room was very clean, the bed was comfortable and the hotel is well maintained. For being downtown it is an extremely quiet place to stay.
Others have commented on the homeless population along with the drug addicts along the street and while yes that is the case, they are primarily there first thing in the morning or late at night and sadly that is now part of staying in any major city downtown in North America. If that is bothersome or upsetting to you then I would suggest not staying downtown but should you need a clean, comfortable and safe hotel in the downtown area to stay I would recommend this one. We wouldn’t hesitate to stay here again. Loved the coffee in the hotel lobby, I could fill my mug up on the way out in the morning, it is the little things that make such a big difference!

6/10

Pleasant

01 Aug 2026

Jonathan

Staffs are very helpful… walking outside the hotel, first night, people leaving on street are swearing and telling us to go back home..

10/10

Exceptional

01 Aug 2026

Thelma

Breakfast on the weekend should have a little longer hours. But everything else are excellent.

4/10

Poor

28 Jul 2026

guanjie

Fridge is too noisy. Train is too loud. Suggest better window glass.

10/10

Exceptional

28 Jul 2026

Patrice

They could’ve had a better selection of jams for the toast

10/10

Exceptional

27 Jul 2026

Abbas

Amazing stay at Homewood Suites by Hilton! The hotel was very clean, comfortable, and well maintained. The suite was spacious, the bed was very comfortable, and the staff were friendly and helpful. We had a great experience and would definitely stay here again.

10/10

Exceptional

27 Jul 2026

saurabh

Good place.

10/10

Exceptional

25 Jul 2026

Jody

Absolutely excellent service, food, & rooms.

8/10

Excellent

24 Jul 2026

Marivic

Amazing hotel but they need more staffs at the front desk. Tried phoning for shampoo and nobody was answering. Long line up for check in . The buffet needs a bigger place as gets packed with guests . The surrounding is not too safe as lots of homeless and addicts.

8/10

Excellent

23 Jul 2026

Emmanuel

Great facilities and the right ambience

10/10

Exceptional

22 Jul 2026

Courtney

One night stay, but staff were extremly helpful and welcoming! Breakfast was great the kids loved the options. And the recommendations from the front desk staff were very helpful!

10/10

Exceptional

22 Jul 2026

Karen Kar Wai

Free breakfast buffet, underground parking reasonable price. Full kitchen.

4/10

Poor

21 Jul 2026

Matthew

This hotel is located right next to a drug rehab center. There are drug addicts and troubled mental people surrounds the hotel, it’s not safe, it’s disgusting, my kids saw someone with a needle sticking out of them. We were approached while waiting for an uber by a troubled person for money who then screamed at us.

It’s unfortunate because the hotel itself is excellent. We booked a suite it was clean and well maintained. But the location is terrible, if you value safety and don’t want you kids to see drug users then avoid this hotel.

Family_with_children

6/10

Pleasant

21 Jul 2026

patrick

Les environs de l hotel laisse a desirer … il y a des junky sur le crystalmet partout … un gros probleme dans ce secteur … ca fait pitie 😢

Partner

4/10

Poor

21 Jul 2026

Kurt nikolas

I didnt like the bed. Its like an old spring bed. I like the amenities(gym and pool)

6/10

Pleasant

20 Jul 2026

Sarah

The inside of the hotel was clean, staff were very nice. The neighbourhood and surrounding area felt very unclean and unsafe.

Family_with_children

8/10

Excellent

20 Jul 2026

Niki

The room was large and beds were comfortable. We stayed here for the convenience/ proximity to the Calgary Stampede (less than 10 minutes’ walk). The breakfast was plentiful and included pastries, eggs, potatoes, fruit, cereal and make your own waffles. Free tea and coffee was available 24/7. However, we would not stay here again. Although not the fault of the hotel there is a serious issue with homeless people outside the hotel that means the doors are kept locked in the evening. In only 3 nights we saw people smoking crack pipes and emergency services attending what I assume was an overdose right outside. This review is not intended to imply all homeless people are drug addicts or dangerous but I would not like to walk around this area on my own or at night.

Family_with_children

10/10

Exceptional

19 Jul 2026

kimber

Great

10/10

Exceptional

19 Jul 2026

Pauline

Beautiful large suite. 20 min walk from stampede grounds. Safe underground parking. Drug store, Winners and grocery store across the street. If you’re biking , nice and close to the river trail for a great bike ride or walk. Be prepared - like lots of downtown areas, there are many people on the streets who have a drug addiction.

Family

8/10

Excellent

17 Jul 2026

Nana Fadima

Séjour apprécié

Family

8/10

Excellent

16 Jul 2026

Amanda

Nice hotel, very friendly and helpful staff. Great breakfast buffet. Comfortable bed and spacious room. Walkable location but there were a lot of homeless people in the area and this is the only reason i didn’t give 5 stars. We stayed here to walk to the Stampede which was great but wouldn’t likely stay in this area on a regular occasion.

Partner

4/10

Poor

15 Jul 2026

Amanda

The surrounding location is riddled with addicts and vagrants. Check in and check out take a significant amount of time with only one person at the desk that is able to support.

The kitchens have one glass to use.

6/10

Pleasant

15 Jul 2026

Clinton

Front desk was great, Rooms were clean, we didn’t have a chance to get breakfast every time we decided to go down for breakfast (about 8-8:30) everything would be gone.

This is located in downtown so you will see a lot of homeless on drugs slumping over or sleeping around the building. They are everywhere. There is a smell of urine in the ally that leads to the patio area of the hotel.
Parking across the street is cheaper and easier to get to.

Family_with_children

6/10

Pleasant

15 Jul 2026

Kyle

The hotel and stay was fantastic. Breakfast great and everything is clean and well kept. I do wish I had known the parking would be $37 night extra and that the rehabilitation centre a couple blocks over would lead to literally hundreds of drug addicts floating around the property perimeter. I feel sorry that everyone is affected by this, but as a visitor to your beautiful city, we should have a right to know we a bringing our kids to this kind of situation. We did not feel safe to walk in this area at all because of this.

Family_with_children

8/10

Excellent

13 Jul 2026

Melissa Christine

There was a lot of selection at the complementary breakfast each morning. The room was clean. There was a broken drawer handle we noticed upon arrival and despite the front desk assuring us it would be fixed, it stayed broken for our week long stay.
There were a lot of homeless encampments around the entire hotel but there were security guards/police patrolling constantly.
All things considered, I would stay here again.

Friends

8/10

Excellent

09 Jul 2026

Wade

Location and property were great. Walking distance to Stampede grounds and Stephan Ave. Room was fantastic . An outside space would be nice if you are staying a while. There is a spot but it’s not that great as it’s in the alley and there was caution tape around much of the space. We would stay again but fair warning to people. The homeless population is very significant around this hotel. If you don’t like seeing people OD on the sidewalk this is not the place for you. They were harmless but it is more than a bit of a problem around there . When we checked in they had to buzz us in I am assuming because of loitering? In any event, it was a great stay.

Partner

4/10

Poor

08 Jul 2026

Dillon

The area surrounding the hotel is quite a travesty

Partner

10/10

Exceptional

08 Jul 2026

Pedro

Great location

Family

10/10

Exceptional

08 Jul 2026

Madison

Great customer service, friendly staff

10/10

Exceptional

07 Jul 2026

Cherry Amor

.

Family_with_children

10/10

Exceptional

07 Jul 2026

Clare

It was very clean and good selections for breakfast!

Family

8/10

Excellent

01 Jul 2026

YING YING

Helpful staff

Family

8/10

Excellent

29 Jun 2026

Shonna

The room was clean, large, and very comfortable.

Self

10/10

Exceptional

29 Jun 2026

Temitope

Friendly staffs and my kids love ot

Family_with_children

10/10

Exceptional

27 Jun 2026

Thu Kieu

Beautiful spacious room with great furniture and interior design.

Family_with_children

8/10

Excellent

22 Jun 2026

Isaac

Good

2/10

Poor

21 Jun 2026

Chandell

i would like a refund. i never stayed at this hotel

Self

10/10

Exceptional

20 Jun 2026

Floriano

We had a great stay. The suites are amazing and the staff is very friendly. The property is well maintained, clean and located within Coffee Shops, Grocery Stores, Public Library and Transit Plaza! The amenities are great and very family oriented! We are a family of 4 and we highly recommend it for your short or long stay.

Family_with_children

10/10

Exceptional

19 Jun 2026

Robert

Le studio était parfait. L’emplacement était idéal pour visiter le centre-ville. Le déjeuner n’était pas au top mais dans l’ensemble c’était bien

Partner

10/10

Exceptional

18 Jun 2026

Tomas

Good location

6/10

Pleasant

18 Jun 2026

Trish

The room was great and the hotel itself was more than adequate. The problems were that the mattress was VERY firm though which led to 2 poor night's of sleep waking up in pain repeatedly and this was made worse by the very frequent noise from the light rail trains outside and the massive construction site nextdoor. Construction began at 7am and was very very noisy. Had I known there was site excavation nextdoor, I likely would have booked elsewhere. This was as of June 17, 2026. The size of the lot suggests at least a few years of construction work will be going on here.

The neighborhood is also a bit iffy. I watched multiple people be arrested at the Superstore a block over from my window. There were also quite a few questionable characters loitering around and shouting abuse at each other outside the hotel at various times in my stay. The hotel had very visible security guards which I assume is related. This is a change from a few years back when I stayed here and there was a very different vibe in the surrounding blocks.

Self

4/10

Poor

11 Jun 2026

Wambui

Great location for anyone working downtown, but my stay itself was disappointing.
The room looked like it had only been surface‑cleaned — the bathtub corners were brown, and the whole room smelled stale.
Reception was the worst part. We were first sent to the Hilton side just to check out, then ended up dealing with Diego, who showed no sense of order or customer care. He served whoever walked up to his desk, even if they cut the line, stayed on his mobile phone while guests waited, and honestly wasn’t apologetic at all.
To make things worse, the hot tub was broken, and no one informs you until we got to the pool.
Overall, for a hotel that looks nice on the outside, the experience did not match Hilton's standard I have been.

Family_with_children

10/10

Exceptional

08 Jun 2026

Arbie

We stayed here a year ago we didn't like it because its dirty. And this time i booked again coz it was last minute and I have no choice. But I was impressed the property is very clean the pool gym and hallway elevator is very clean. I dont know if its a new management but good job and my family likes our stay. We definitely will book again to this hotel

Friends_and_family Family

4/10

Poor

07 Jun 2026

Norman

One thing that stood out during our stay was the number of homeless people roaming around the area. While the hotel location is convenient and close to many places in Calgary, the surrounding environment did not feel very tourist-friendly, especially for visitors who want to relax and enjoy their vacation.

The hotel itself has potential, but the overall experience could be improved. The breakfast was very basic and felt quite dry, which was disappointing considering the price paid for the stay. Good food and comfort are important parts of a hotel experience, especially when guests are spending money expecting quality and convenience.

Many travelers like to walk around, explore the area, and come back to a comfortable place to rest. Unfortunately, the atmosphere around this hotel made it hard to feel fully comfortable. Improving the breakfast menu and overall guest experience would make a big difference and help attract more visitors in the future.

Family_with_children

8/10

Excellent

19 May 2026

Karen

Firstly, the staff are all very helpful and friendly.

The rooms are nice and spacious and the bed is comfortable.

The hotel is nice and central with plenty of eateries nearby.

We did eat at the hotel for convenience but the food was very average and I suspect it was microwaved.

Al-in-all, not a bad place to stay.

10/10

Exceptional

16 May 2026

Jason

Absolutely beautiful hotel in a great location!!!

Friends

8/10

Excellent

10 May 2026

Giles

Good breakfast, nice room, only did overnight so didn’t see too much. Issue security deposits! Why am I having to pay these then wait for them to be released back to my card? Is an issue hen your travelling round staying at multiple hotels! Also I seem to have paid a little more than I should for the stay, only by about £30 but still not entirely happy..

Partner

6/10

Pleasant

09 May 2026

Amit

Hotel is ok but need to mindful with near by community
Don’t think it is safe for family to even walk around in evening ..

Family_with_children

10/10

Exceptional

04 May 2026

Oleksandr

Everything is great. Neighborhood around the hotel is not the safest, but it’s not hotels fault

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Nancy

Great suite, very surprisingly spacious, pristine, comfortable, staff was very professional and helpful and pleasant. Great location. Highly recommend! This will be our go-to choice for Calgary!

Friends_and_family Family

6/10

Pleasant

28 Apr 2026

Geoff

Shower design poor - impossible to turn on without soaking in cold water. North side rooms above noisy train tracks.

Partner

10/10

Exceptional

27 Apr 2026

Emma

Very helpful staff and very nice room!

Family_with_children

10/10

Exceptional

26 Apr 2026

Paul

Not sure how to write these, but I have been going to this location for nearly ten years. The stay has been great each time. Timmies next door, and a Superstore and a Shoppers less than a block away. The room has a fridge, stovetop and a wonderfully comfy bed.
The location has a lounge and restaurant, both have been good.
They offer breakfast each morning, with a good variety of hot and cold foods.
Had a great time, and looking forward to staying there again next year!

Self

6/10

Pleasant

26 Apr 2026

Leigha

Staff were absolutely incredible and the hotel was decent for the price. Unfortunately had a bunch of hockey teams staying there and they were tearing through the halls screaming and playing hockey in the hallways, they completely took over the pool and no once else could use it cause they wouldn’t stop hitting patrons while diving and fighting in the water. They’d push all the floor buttons on the elevator nonstop so you’d have to stop at every floor and they made our stay a nightmare cause the parents were MIA every single time. Not exactly the hotels fault but there wasn’t any control at all on the situation. Unfortunately won’t be staying there again simply because of this experience and the fact that it seemed that the teams were on every single floor and there was no escaping the chaos that brought. Hotel and staff 9/10. Comfort and ability to enjoy our stay -10/10

Family_with_children

4/10

Poor

26 Apr 2026

Sarah

The food was disgusting from the restaurant. All the amenities were under construction. The breakfast was underwhelming and cheap. The meat was literally kielbasa sausage. For the price and with the advertising, I definitely expected more.

Family_with_children

8/10

Excellent

20 Apr 2026

Patsy

We enjoyed the breakfast fruit, eggs and choice of juices.

Partner

10/10

Exceptional

19 Apr 2026

Morgan

Amazing experience at this location. Loved the 24 hour gym and the breakfast was top notch. I will be back.

Family_with_children

4/10

Poor

15 Apr 2026

Alicia

Run down, sketchy neighbour hood.

Partner

10/10

Exceptional

15 Apr 2026

Blair

Breakfast was a great variety and the dining experience was perfect I would highly recommend Homewood Suites Hotels

Partner

6/10

Pleasant

13 Apr 2026

Jessica

Our reservation was lost due to the new computer update. We were than given the wrong room, which was thankfully corrected quickly. We were lovked out of our room twice due to the key cards which were again correctly quickly and the staff were friendly about it, as well as gave some complimentary snacks.
The pool was a bit chilly for me but the kids both enjoyed it, the hot tub was amazing. Breakfast was good and fresh. Everything was clean

Family_with_children

6/10

Pleasant

09 Apr 2026

WILLIE

It was ok its an older hotel breakfast was average

Family_with_children

10/10

Exceptional

08 Apr 2026

Charlene

Room was immaculate and staff were friendly. I had an event at 5:30 pm, the restaurant didn’t open until 5:00, one of the gentlemen went to the kitchen and asked if they would be kind enough make me a plate.c which they did. This meant I was able to have dinner rather than ordering Uber Eats. Super appreciated the kindness, and will definitely be back.

Self

10/10

Exceptional

05 Apr 2026

Steven

The rooms are large and walking distance to the saddledome! Kids had fun at the pool!

Friends_and_family Family

8/10

Excellent

02 Apr 2026

Stephane

Everything was over expectations, except 2 things : it takes more than 5 minutes to have hot water in shower, also to open the shower you need to enter in it and receive cold water. Also we arrive near midnight ans the room was cold at 67 !! but the rest was great,

Partner

2/10

Poor

30 Mar 2026

carlos

I would never stay here again ,the property is located in the worst part of downtown,drugs use everywhere,unsafe ,had to pay for underground parking.card expeired so could not access parking to my car
Notnhelpfull staff
Homeless people shooting is your view from your room .
Felt unsafe scare i would step on neeedles

Partner

6/10

Pleasant

29 Mar 2026

Katie

The hotel itself is beautiful. The surrounding areas are a little bit dark. There’s tons of homeless around this hotel, every night when we came in the hotel there was homeless sleeping on the front steps of the hotel. The Tim Hortons next to the hotel was full of homeless people and there were people doing crack outside the restaurant.

Partner

10/10

Exceptional

29 Mar 2026

Allison

Excellent stay. Breakfast was excellent.

Family_with_children

10/10

Exceptional

29 Mar 2026

Attila

The rooms were clean. Everything was kept in great shape The service was great. Staff were very friendly and helpful. Made our weekend very enjoyable.

Family_with_children

8/10

Excellent

28 Mar 2026

Glenda

Good breakfast options, clean lobby and outdoor areas, super friendly staff! Suite was well stocked with everything we needed and more for our family stay! Parking was convenient and safe across the street for a daily fee as our car didn’t fit the 6’ height limit. Would stay again!

Friends_and_family Family

2/10

Poor

27 Mar 2026

barb

Poor customer service

10/10

Exceptional

26 Mar 2026

Derek

Hotel was great, and Check in was smooth. The hotel room was spacious and well laid out. Restaurants and the Telus convention centre are only a 10 minute walk away. I would stay there again

10/10

Exceptional

26 Mar 2026

Matthew

Room was great for a family, and was walking distance to the BMO Center and Saddledome. Was wondering about walking at night with kids from the Flames game but it was just fine

Friends_and_family Family

8/10

Excellent

25 Mar 2026

David

The computer was down when we arrived at 03:00pm, so they could not check us in until after 04:00 pm. We were not happy considering we came into town for a concert and dinner and it kind of jammed us for time, however they upgraded our room and the food at the restaurant was good

8/10

Excellent

24 Mar 2026

Karry

Bed was comfortable, clean room and building.

Partner

10/10

Exceptional

23 Mar 2026

Daniel

Loved our stay. Large room, helpful staff, great location, great price.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Anne Marie

Clean rooms, great breakfast

10/10

Exceptional

18 Mar 2026

Kate

Hotel was gorgeous and the staff was super friendly. Was a bit hard to find where the underground parking was. Overall a great stay

Family_with_children

10/10

Exceptional

17 Mar 2026

Andrea

Great place to stay!

Partner

4/10

Poor

13 Mar 2026

Ashley

At check in I requested cleaning during my stay however I did not receive any. When booking it stated “tub/shower combo” when I checked in I confirmed only to be told the room I requested actually didn’t have a tub. I was travelling with 2 small children therefore a tub was necessary. The reception staff seemed annoyed she had to “upgrade” me to a room with a tub & have housekeeping move the crib which was already placed in the original room. Dishes in the room were dirty. Only 1 elevator went to the parking so you always had to use one to get to the main level then another for the parking which was inconvenient.

Family_with_children

10/10

Exceptional

09 Mar 2026

Josh

Clean pool. Easy to get to saddle dome

8/10

Excellent

09 Mar 2026

Shawn

Close to sadle dome and transit

8/10

Excellent

09 Mar 2026

Jody

The shower was ice cold in the morning. Finally warmed up to barely warm after running for 10 minutes

10/10

Exceptional

08 Mar 2026

Kristin

We came to Calgary to see the Flames play and we love that this hotel is a quick 12 minute walk from the Saddledome. The lounge was inviting, affordable and our food came quickly. Our room was clean and comfortable. There is underground parking but it is best for smaller vehicles. Our suburban was a little tight down there. We especially liked that the entrance was locked to prevent the transients from entering the hotel and appreciated that there was security on site. We recommend this hotel.

Friends_and_family Family

8/10

Excellent

04 Mar 2026

Frank

Good location and friendly staf

10/10

Exceptional

03 Mar 2026

Jalryna

Only 1 block from the downtown C-train station, underground parking, and a superstore only a block away. Like being in a bachelor apartment. Reasonable rates.

Business

8/10

Excellent

01 Mar 2026

Engelhei

Great hotel, nice and spacious rooms, staff are nice, the restaurant food was good too. Amenities like pool and gym are good as well. Only thing not so great is breakfast. It was okay, I guess we are used to sausages and bacon on a buffett breakfast, but still a good one. Will stay again. My kids loved it.

Family_with_children

8/10

Excellent

27 Feb 2026

Tracey

Very large suite, with great facilities, bed was very comfortable!

Partner

10/10

Exceptional

27 Feb 2026

Robyn

The staff were very courteous, the room was clean and the restaurant was great too.

Family_with_children

10/10

Exceptional

27 Feb 2026

Wendy

Great stay. Thank you!

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

kris

Clean

Friends_and_family Friends

8/10

Excellent

25 Feb 2026

Jeremy

It was a one night trip

Partner

10/10

Exceptional

23 Feb 2026

Luis

Room was super clean, everything was new and there wasn’t any odor. The staff was super nice. The breakfast was really good, lots of options.
Only bad thing, the pool wasn’t open due to maintenance.

Partner

10/10

Exceptional

22 Feb 2026

Howard

Suite had a nice size room. Room was clean, hot delicious breakfast each morning, close to a small shopping area with essential items. Staff was friendly and helpful.
I would definitely stay here again.

8/10

Excellent

21 Feb 2026

Elisabeth

Room was better than expected!!

Family_with_children

10/10

Exceptional

21 Feb 2026

Danielle

Everything was great! The room was cozy and beautiful. Had a great view with beautiful big windows. The staff was kind. The breakfast was delicious. It could have been reolenished a little more efficiently, but otherwise, it was great. The on site restaurant was also great. Love the location, as its so close to the train, as well. Parking is a bit expensive but very convenient, if you can get a spot!

Friends

10/10

Exceptional

20 Feb 2026

Richelle

Great amenities and very clean room

Friends_and_family Friends

10/10

Exceptional

13 Feb 2026

Catherine

Everyone here is nice and accomodating.
Melody the receptionist is wonderful, they even gave us a room upgrade as we requested for a high floor if available.
Breakfast buffet is exceptional.My kids love it!
Would definitely recommend and come back again❤️

Leisure

10/10

Exceptional

08 Feb 2026

Patricia

Room was great. It was spacious and clean. Breakfast offered a variety of items to choose from. Central location to walk around downtown.

10/10

Exceptional

07 Feb 2026

Mathias

The close proximity of the event,I went to (hockey arena)

Leisure Friends