Name: Sandman Hotel Calgary South
Address: 8001 11 Street SE, Calgary, T2H 0B0, CA

8/10

Excellent

04 Aug 2026

Scott

Everything was as described

6/10

Pleasant

30 Jul 2026

Tracy

The location was great, as we were just passing through Calgary. The lobby was under construction and the pool was closed due to maintenance. The rooms were clean, and the desk staff were pleasant and gave us an upgraded room. Overall the stay was positive

10/10

Exceptional

28 Jul 2026

Kelly

I was really happy with my stay. Myka at the front desk was exceptional to get us checked in quickly into a fabulous room. Bed and couch were comfortable. The area around the hotel is also great with a superstore, Walmart, Costco and tonnes of eating places. Highly recommend:)

6/10

Pleasant

27 Jul 2026

Curtis

Room could have been a bit cleaner .... hairs in the shower ( black on edges around). Didn't meet expectations Had late check out requested till 1200pm ( not unreasonable and was told not in file) . Calling and saying notnin notes. After 1200pm

Usually would expect a hint more Cleanlyness customer service, just general experience hope they care a little bit.

4/10

Poor

27 Jul 2026

jonathan

Dirty super busy and they don’t let tvs connect to wifi for security issues so no Netflix just basic cable.

10/10

Exceptional

26 Jul 2026

Jacob

Room was clean hotel was in a great location!

4/10

Poor

26 Jul 2026

Anca

I online booked a family suite with one king bed and two single beds in a separate bedroom. When we got to the hotel after a 10 Hour drive,we were informed that that room was not available anymore. When I asked how that can be possible, I was told that other guest that had checked in earlier had probably gotten one of those rooms. After a 45 minute wait and argument, we were able to get a room with a king bed and a sofa bed for the kids. The sofa bed was extremely uncomfortable for my kids to the point that they could feel the springs poking through the mattress. I had also asked for extra pillows and towels multiple times and never got them. The bathtub didn’t drain properly. The fan in the bathroom didn’t work properly. The countertop in the kitchen is cracked. As compensation for the whole situation, we did get $50 worth of meal vouchers, but that was after a fight. I did feel sorry for the lady that checked us in, she did try her best to make amends, but on a Saturday night she was the only one working. They had a huge international convention taking place and apparently only 1 person was working the check in desk. It was also apparent that she wasn’t really familiar with the type of rooms that this hotel had available. I asked to speak to the manager and was told that he won’t be on site till Monday as he doesn’t work weekends. I find that unacceptable that on a Saturday night when the hotel is fully booked with a big event, only one person is working to check people in.

10/10

Exceptional

22 Jul 2026

Jan

The location was great. Hotel was close to the highway, grocery stores, restaurants, and Costco and only 20 min to the airport by car. The room was spacious, had a coffee maker, fridge and microwave oven and a spacious bathroom. The room was quiet, very clean and the beds were comfortable. I would stay here again.

10/10

Exceptional

19 Jul 2026

Michael

I wish that breakfast would be included in that price, otherwise is recommended

Family

2/10

Poor

19 Jul 2026

Margelyn

No breakfast as included on the booking.pool was not used during the stay.people keep knocking on the door.

Family_with_children

10/10

Exceptional

19 Jul 2026

Eric

Nice rooms, many restaurants in area. Central to most things in Calgary.

Family

10/10

Exceptional

19 Jul 2026

Suzanne

Clean room, comfortable beds!

Friends

10/10

Exceptional

13 Jul 2026

Sierra

Amazing

8/10

Excellent

09 Jul 2026

Brenda

The room was really well laid out with a kitchenette, a “living room” area and a separate bedroom. The furniture, including the mattress was comfortable.

The kitchen floor was a little sticky, not sure why. Not terrible but enough to keep me from giving it a 5 star rating - it may just have been cleaning solution residue. The duvet was so hot, and there wasn’t a lighter weight sheet or blanket so that made it hard to sleep comfortably.

The shower curtain was too short and barely stayed in the tub. And the room in general was a little tired but it showed on the most in the bathroom with chipped paint, a cracked sink etc.

This is a hotel with a lot of potential with some updates. It was a very reasonable price so for the price it was a good place to stay.

Self

10/10

Exceptional

08 Jul 2026

Stas Jordan

Excellent value. Place has cheap DIY laundry. Near an outdoor shopping mall and walmart, so very convenient.

Partner

10/10

Exceptional

03 Jul 2026

Ivana

Staff was nice. Swimming pool and hod tub area very clean.

Family_with_children

8/10

Excellent

03 Jul 2026

Eryn

Was a nice property in an okay location.

Friends

8/10

Excellent

02 Jul 2026

Ellyn

The staff were great!

Partner

6/10

Pleasant

28 Jun 2026

Hong Vu

Bed need to be cleaned, bathroom not renovated

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Kelly

Only stayed one night. The staff was great, room was clean and I loved the outdoor smoking area.

Partner

8/10

Excellent

21 Jun 2026

Kim

Our stay was fine. The room was clean, beds were comfy. The pillows weren’t great.

6/10

Pleasant

16 Jun 2026

Pamela

The room was clean. The wifi didn’t work well. We asked for a room close to my sister and given one very far away.

Partner

10/10

Exceptional

14 Jun 2026

Heather

Rooms were clean. Staff friendly and always wiling to help.

Family

10/10

Exceptional

08 Jun 2026

Amanda

..........................

8/10

Excellent

08 Jun 2026

Lyne

Amazing will stay again but the mattress is not great. Needs updating but everything else was amazing. No desk to work at for business but there’s a bar stool at kitchen counter. Location was fantastic. Restaurants stores walking distance. Hopefully the mattresses will get updated. Our actuallly sweated every time you moved!

Partner

10/10

Exceptional

08 Jun 2026

DEAN

Everything went great and the staff was exceptional!

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Richard

The whole experience we had was great. The staff were super friendly and helpful. Having restaurants attached to the hotel was really convenient.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Trevor

Great staff nice and clean

Family_with_children

8/10

Excellent

31 May 2026

Barri

The hotel was clean and maintained. The location is fantastic—super convenient for walking to restaurants, shops, and attractions. One of the highlights was the hot tub, which was surprisingly deep and spacious, perfect for relaxing after a long day.

Family_with_children

10/10

Exceptional

26 May 2026

Susan

The check in was great. Breakfast is not included but Denny's in next door. Parking is outdoors but free. Rooms were clean but are starting to look a bit dated for the price.

Partner

8/10

Excellent

24 May 2026

Katherine

Clean room, although it could use some maintenence.

Partner

6/10

Pleasant

15 May 2026

Tim

Good

4/10

Poor

10 May 2026

Laurie

Check in was quick and easy. However, the hotel itself is getting run down. Rooms are very small. There was hair in the bathtub which was disgusting. Chair in room was filthy.

Friends

6/10

Pleasant

09 May 2026

Jordan

Staff was kind and attentive. Parking was easy and there were enough spots. Unfortunately the rooms are sprayed with febreeze or some other strong synthetic smelly spray. It gave me a headache and an asthma attack. We left the window open for hours. You could still smell it in the morning when we checked out. No consideration for those with chemical sensitivities was distressing. There were no rooms available that would not have also been sprayed to change to. The property was mostly clean but some areas were noticeably not. The light fixtures in the room and others in the hotel were dusty. The light fixtures hanging at the front desk have dusty webs and are dirty and streaked. The mirror in the elevator was a mess. The middle elevator is sketchy (door not closing or opening all the way, loud scraping noises) so if this makes you nervous avoid the middle one. The pool is small but the hot tub is actually hot and nice and deep.

Family

8/10

Excellent

04 May 2026

Chris

The 15 dollar credit for food at the 3 restaurants on the property is great. Having multiple choices of places to eat and close access to the freeway is awesome.

Self

10/10

Exceptional

04 May 2026

Scott

The front desk staff was amazing and helped me get checked in very quickly. Nice property with the additional restaurants.

Self

8/10

Excellent

02 May 2026

Dave

The staff were friendly and helpful. The middle elevator is moaning and groaning and is kind of questionable.

Partner

10/10

Exceptional

01 May 2026

Rebecca

Clean staff helpful and accommodating 😊🇨🇦

Partner

10/10

Exceptional

27 Apr 2026

Matthew

Hotel was nice and staff were very pleasant. Room was clean and looked ok until you got close. Paint, carpeting, wall repairs were not well done.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Lenka

Restaurants available as part of the hotel

Friends

8/10

Excellent

26 Apr 2026

Joan

Stephanie at the front desk is professional and greeted me pleasantly as I approached to check in. She made the check out process easy as well.

Self

2/10

Poor

26 Apr 2026

Stevie

Room was ok. Space was maintained but not super clean.

We had a two night stay where the last night they hosted a party. There was loud music from well before 8 pm - 10:30 pm. We could hear the music from the first floor to the 4th floor. Floors vibrating and loud music consistently. When mentioned to the staff they said it was being handled. Then a call around 9 pm when they stated it was being handled. The music did not shut off until after 10:30 pm that night.

We then mentioned it at check out and we were brushed off and told it wasn’t there problem. The lady then picked up the ringing phone and didn’t finish the conversation. Disregarding anything we had to say.

Family_with_children

10/10

Exceptional

24 Apr 2026

Chad

Good location

Self

10/10

Exceptional

24 Apr 2026

shay

I stay here multiple times a year, it alway is clean andbthe staff is always friendly and

6/10

Pleasant

17 Apr 2026

Ian

Room - Fair. The king size bed was good. Pool and hot tub was nice. Nice location - close to shopping centre and main roads.

Family

8/10

Excellent

14 Apr 2026

Pamela

Room service was super fast which was great! Parking was easy and the location is very convenient. The only downside was there was no option to use streaming services on the TVs. Good ol' fashioned cable.

The rooms we booked said they were pet friendly. When we got there, the other group we were traveling with had to downgrade their room because the other room was too fancy. After calling the head office they were moved to the initial room we booked. Frustrating that it was not clearly indicated on Expedia that only specific rooms were pet friendly.

Family_with_children

6/10

Pleasant

09 Apr 2026

don

very load noises at night possibly plumbing issues

Partner

10/10

Exceptional

08 Apr 2026

Conrad

The room was very nice. The amenities are great with an excellent Moxies. Also Denny’s but didn’t get to use it to this time. Good shops around and pretty easy to get to all routes in Calgary. Will use again.

Self

10/10

Exceptional

29 Mar 2026

Grant

No breakfast

8/10

Excellent

24 Mar 2026

Sum Kei

It’s a good business traveller hotel

Self

10/10

Exceptional

23 Mar 2026

Kelly

My experience at front desk was exceptional. I was exhausted and probably slightly annoying with my jokes and yet was humoured and happy with the service. Went for dinner in Moxies and staff there was also so lovely.
Will stay again for sure

Friends

10/10

Exceptional

18 Mar 2026

Kyle

I always stay here when down in Calgary for business, super convenient location with easy access to arterial roads and a great selection of restraunts on site.

Self

8/10

Excellent

14 Mar 2026

Robert

Staff very good, but room looked nothing like pictures and not clean. Cup ring marks all over the coffee table, dirty tiles in bathroom, un vacuumed carpet and the room needs major renovation, tiles missing on tub surround paint pealing on trim from wet floors in bathroom an no chance I would think of using the jacuzzi tub.

Partner

4/10

Poor

11 Mar 2026

Jason

Lobby was nice, good food close by, room was dated, sheets gave me a rash.

10/10

Exceptional

24 Feb 2026

Andrew

Great place. Clean. Friendly staff.

10/10

Exceptional

21 Feb 2026

Rhonda

Loved the check in .. super friendly!
Loved the room and location or the hotel.
Loved the cleanliness

10/10

Exceptional

18 Feb 2026

Tammy

Great service, and this hotel is in a great location

Self

8/10

Excellent

16 Feb 2026

Dominique

All was good

Business Self

10/10

Exceptional

12 Feb 2026

caroline

Front end young lady was terrific.thank you

8/10

Excellent

06 Feb 2026

Melody

Experience is great. Rooms are tired and could use some freshening up but are clean and staff is nice.

10/10

Exceptional

03 Feb 2026

shay

Room was clean, beds were comfy, staff was helpful

Business

10/10

Exceptional

02 Feb 2026

Warren

Friendly and helpful staff, good eating right in the hotel!

Friends_and_family Family

10/10

Exceptional

31 Jan 2026

Michael

Always a great visit!

10/10

Exceptional

30 Jan 2026

Yetty

the morning coffee is amazing, staff are friendly and helpful, room is great with sink, cutlery, and plates provided. it felt like an apartment, which felt more like a home, rather than a business stay. thank you!

Leisure Family

8/10

Excellent

28 Jan 2026

Hunter

Amenities

Business Self

10/10

Exceptional

15 Jan 2026

Michael

Staff was great

Business Self

10/10

Exceptional

14 Jan 2026

Travis

Great spot

6/10

Pleasant

11 Jan 2026

Rebecca

There was no breakfast that I was aware of. I booked to stay with a pet. Generally, rooms for pets are booked on the lowest levels, close to outdoor washroom areas (for obvious reasons) and to minimize contact with other guests; that has been my experience. Here, that was not the case. We were on the second floor at a room on the other side of the building from the closest access to stairs and with elevator in the middle (medical condition, I have to avoid elevators). With an 8 mony old, very excited puppy this woukd have been more of a challenge, had he not been trained so well AND therewere so few people in the hotel. This latter portion also giving rise to the question of why we were given a room so far away for stairs and outside access. One last point, the front counter reception was amazing when we checked in but in the early morning, there was no one arou d to speak to. Easy place to stay (perhaps not with a pet who needs to go outside), was comfortable and very clean. Shower water pressure was okay but o ly o e setting.

Leisure Pet

10/10

Exceptional

07 Jan 2026

Stuart

The room was a nice size and clean. Every staff member was wonderful. The only thing we would like to pass your way is that, even though each bed had 4 pillows, they all seemed to be hard on our necks when we laid down for the night. Maybe having different types of pillows...soft, medium, hard...would provide those wishing to stay at your Sandman Hotel and Suites in Calgary South with additional choices when it comes to comfort when trying to sleep.

Friends_and_family Family

4/10

Poor

05 Jan 2026

Shayla

Old property. Photos look decent but does not reflect what it’s like in person. Housekeeping could do a better job, did not take all garbage or replace used glasses until the 5th day (I stayed for 6 days). Beds and pillows aren’t comfy. Could use an upgraded coffee maker.

Leisure Family

10/10

Exceptional

04 Jan 2026

David

Staff were great, Location is great and 3 different restaurants at hotel , Rooms were clean but the bathroom was very poor , lots of water damage and mold growing on shore floor and walls

Leisure Partner

4/10

Poor

29 Dec 2025

Igor

No breakfast, no 15 dollars for foo

Partner

10/10

Exceptional

28 Dec 2025

Darin

Clean room. Refreshing atmosphere

6/10

Pleasant

24 Dec 2025

James

Breakfast was not provided to us. I don’t know if we were supposed to get a card or offering but nothing was provided.

Partner

10/10

Exceptional

18 Dec 2025

Barbara

Quick check in, excellent service, comfy bed and incredibly clean room.

Business

2/10

Poor

10 Dec 2025

Jacky

All 6 pillows in my room were made of the recycled foam material. The pillows were tough and very thick. Blanket was very thin. The people I travelled with had normal soft pillows. The chair in my room had a large stain on it.

4/10

Poor

08 Dec 2025

Dan

Old squeaky bed, carpets lifting and water damage all over the place.
Way overpriced.

10/10

Exceptional

23 Nov 2025

Tracy

Everything was great! Once again our stay at this location was fabulous

Leisure Family

8/10

Excellent

22 Nov 2025

Ana Laura

Nice for short stay. Walkable distance to a street mall and restaurants

Leisure Family

8/10

Excellent

20 Nov 2025

Ifeanyichukwu

I didn't have breakfast during my lodging period. It was also be nice to add breakfast as part of the deal.

Business

2/10

Poor

18 Nov 2025

Maureece

Our bathroom was so dirty, there was wrappers underneath the floor

Family

10/10

Exceptional

17 Nov 2025

Lisa

Great location - clean and quiet

Friends_and_family Friends

10/10

Exceptional

16 Nov 2025

Rose-Marie

Our stay was short but Nadia at the front desk was absolutely fantastic! Parking was easy and lots of spots available and we stopped in at the Tavern and had pizza and drinks - great restaurant to have on your property.

Leisure Family

10/10

Exceptional

12 Nov 2025

Justin

The breakfast was fruit, granola bars, coffee, tea, & water. Was good. Denny’s & Moxies are attached to the hotel so that is easy access too.

Business_and_leisure Family

8/10

Excellent

10 Nov 2025

Richard

Clean room, staff

10/10

Exceptional

09 Nov 2025

Kevin

Room was clean and comfortable.

One small issue is we were on the second floor and at around 1:30 am there was a bunch of noise out back for a few minutes that sounded like bottles and cans were being recycled.

Other than that, the stay was good.

Partner

10/10

Exceptional

06 Nov 2025

jean-pierre

Great front desk staff

Leisure Self

6/10

Pleasant

03 Nov 2025

Jindra

Staff were pleasant, room was in acceptable shape but not nice or well cared for. Bed was very squeaky and carpets were in poor condition.

Business

6/10

Pleasant

30 Oct 2025

Owen

Our room was locared near the laundry room. The staff kept the door to rhe laundry room open when running the large laundry machines, causing our room to be noisy during our stay.

Business_and_leisure Partner

10/10

Exceptional

29 Oct 2025

wendy

we checked in and a half hour later we needed to check out due to a family emergency and the front desk was amazing

6/10

Pleasant

28 Oct 2025

Stefanie

Bathroom was very dirty and mold in corners of shower. Tub wouldnt drain so u ended up having a bath while in the shower. Shower tiles broken.

For a Grande room type, i expected more for this room.

Friends_and_family Family

6/10

Pleasant

28 Oct 2025

Scott

Great location with lots of attached restaurants and convenient access.

Comfortable bed and clean room. Friendly staff

The hot tub felt dirty. Very cloudy water, jets didn’t work properly, and not hot. I don’t recommend using

There was a swim lesson going on one night? A swim instructor with 2 students were super loud and splashing the whole time. Very weird for a hotel.

I don’t think I’ll stay here again. Seems to be a theme with Sandman Hotels in Calgary

Business Self

10/10

Exceptional

27 Oct 2025

steve

Everything was good. Clean room, and it was nice having to individual beds for my kids and a separate room in the room for my wife and i

Family

10/10

Exceptional

27 Oct 2025

Deborah

Nice, modern and clean with affordable rates.

Business Pet

2/10

Poor

26 Oct 2025

Louis

broken elements , BED BUG ATTACK

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Carole

Very convenient for us, great options for dining and shopping. The rooms are clean and comfortable, love the pool. The staff is always very friendly and welcoming.. Would definitely recommend this hotel.

Leisure Partner

6/10

Pleasant

24 Oct 2025

Erica

We didn’t get our$15 drink and Bev voucher and when we asked they gave it so late in the evening that we couldn’t use it.

Business_and_leisure Partner

10/10

Exceptional

20 Oct 2025

Greg

Nice room, comfy bed, plenty of shopping nearby. Great location