Name: Baymont by Wyndham Stevens Point
Address: 247 Division St N, Holland, 54481, US

2/10

Poor

24 Jul 2026

Laura

We arrived at approximately 9:40 pm. After checking in, we went to our room to discover the bed unmade and the room not cleaned. This was 10 HOURS after checkout. They had 10 hours to clean the room and didn't do it. When we went to the front desk to tell them, we were informed that there were no more king rooms. We had to take a room with two queen beds, which was frustrating when I booked a king. Upon getting to our room, we discovered it was the handicap accessible room. We are tall people, and that meant everything was too low for us. No counter space in the bathroom to put anything on. There was no ice bucket in the room. I went to the front desk to ask for one, and two women searching couldn't find one anywhere.

The next day, our key wouldn't work. The third day, the internet went out during my husband's work meeting. When I reported the internet issue to the front desk, the man there smiled and said \"yeah\".

The breakfast was poor quality. Half the cereal dispensers were empty, the eggs were runny, and the waffle mix ran out.

There was an old man always sitting on a sofa near the front desk and a young woman at a table. They were both very clearly friends or family of the front desk worker. and the worker was on her phone.

One of the worst places we have ever stayed. I will never stay at a Baymont again, and possible never stay at a Wyndham hotel again either.

4/10

Poor

24 Jul 2026

Jim

Looked like it was family owned and the family lived there.

4/10

Poor

24 Jul 2026

janice

No handicap parking, no elevator, rude staff, check in over video screen, no regular coffee in room.
This was the only place that had vacancy that night and now i know why

2/10

Poor

23 Jul 2026

Victoria

Room was worn old and half updated. Breakfast was awful, coffee was undrinkable freeze dried. No elevator

Partner

10/10

Exceptional

23 Jul 2026

Bonita

We enjoyed our stay. Only problem was a minor one. We couldn't figure out how to use the TV. A sheet of instructions would have been helpful.

6/10

Pleasant

23 Jul 2026

JOAN

The check in was done via kiosk. After dealing with a kiosk you were told an attendant would give you the room key. The attendant was friendly and helpful. Stepping into the motel and seeing a machine was not a good first impression. If an attendant is needed to distribute a room key, why not have a person for the complete check in? The room was clean & breakfast was typical. This is an older motel.

6/10

Pleasant

22 Jul 2026

Loren

The room was clean but quite old, worn and smelly. The bed was fairly comfortable. The hallway and common areas look like they had not been cleaned in a year.

6/10

Pleasant

21 Jul 2026

Katie

When we checked in the clerk made a big deal about making sure we checked out to get our $100 deposit back. But when I went to the desk in the morning to check out there was no one there. There was a sign that said to dial 0 for help. I called numerous times and no one came. There was a pile of 4 other keys on the counter. So I added mine to the pile and left.

Family

6/10

Pleasant

21 Jul 2026

Kristi

Room smelled of urine, I think maybe the carpet from a previous pet. When I informed the front desk they just said “ok” like they already knew.

Family

6/10

Pleasant

21 Jul 2026

bruce

Check in was very weird between the virtual kiosk and the live on site agent. The on site desk agent was not cordial when our keys didn't work the 2nd day. She stated that we must have put them near our phones. all 3 of us?? If this was such a risk, maybe there should be cautions provided when keys are passed out. the breakfast area was not being cleaned up as it was being used. i had to wash down the table and chairs before we could use it. Note that there is no elevator up to the third floor. the good news is that the beds were clean and comfy. And the location was convenient to our weekend event at Bukholt park and walking trails were lovely on the nearby Schmeeckle Reserve.

Family

4/10

Poor

20 Jul 2026

Andrea

I’m not exactly sure what happened but the original room they tried to put me in was absolutely nothing like the photos. It was very outdated and had no appeal to it. It was dirty and it seems like a Third World country hotel. After politely asking just to check out for the evening they did give me a room that looks like the photos. However, the smell of mold and mildew was so strong in the room that I could not sleep. Also, the shower curtain and shower was very dirty. This hotel was very disappointing, but the staff was friendly. The check-in is very bizarre with a man at the screen, but then there are actual people there. Just a strange experience.

Self

6/10

Pleasant

19 Jul 2026

Craig Jody

Great amount of space in our room. But dated and not that clean. Breakfast was ok. Tub took forever to drain.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Claudia

There was no elevator. I would never have booked this hotel if I had known that. I walk with a cane and trying to get myself and my suitcase up and down the stairs was a nightmare. .

Friends_and_family Friends

2/10

Poor

17 Jul 2026

Megan

The room had things that were broken. Staff was difficult to deal with

6/10

Pleasant

14 Jul 2026

Renea

Just a small bathroom.

6/10

Pleasant

12 Jul 2026

Honee

The coffee pot in room did not work, the halls and room had bad smells abd no aoi in halls, we got stuck on 3rd floor no elevators. I would not stay again, and the price, almost 200.00/night .

8/10

Excellent

10 Jul 2026

David

This Hotel covers the basic's. It was a very good hotel for that price range (S150). If your looking for more than this is not for you. If you want a cheaper room without all the fancy treatment this will fit the bill.

Partner

6/10

Pleasant

06 Jul 2026

Daniel

The room was clean and amazing. Great environment and amenities. everything in the room worked and turned on. but no channels worked on the t v. i could not access any of my apps on the t v. and I could not screen mirror any of my devices to the t v. so essentially my entire vacation, the t v did not work and we were stuck watching phones or tablets.. each and every time I went to the front desk, there was no person there or available. Would the TV had worked upon arrival or there had been an available attendant at all through my stay, it would have been a great experience.

6/10

Pleasant

06 Jul 2026

Angela

It was okay, no elevator and there was I believe 3 floors. Not good if you have bad knees.

Friends_and_family Family

2/10

Poor

04 Jul 2026

Eileen

Check in is Via kiosk with video of man of Indian descent and strong accent… difficult to communicate. Process was longer than it should have been. Did not have breakfast; rooms and property clean and comfortable. A/C worked good. You will get a knock on your door at 11am sharp if you haven’t checked out. Good location. Great price!

Partner

2/10

Poor

30 Jun 2026

Shannon

Avoid!!! Reservations were made for 2 side-by-side handicap rooms. At attempted check in, which took over 30 minutes, I was informed that our rooms were not side-by-side and that one of them would be on the 2nd floor, which was not doable since the elevator did not work. There was a barefoot employee lying on the lobby couch. The front desk lady continued to call another man on speaker phone because she didn’t know how to check us in. There were piles of groceries in the breakfast area. There was no air flow or AC in the lobby and it smelled. We also found out that the playground advertised in their photos does not exist- it’s an empty space of wood chips. We left/canceled and booked at the Country Inn next door.

Family_with_children

2/10

Poor

30 Jun 2026

Shannon

Avoid!!! Reservations were made for 2 side-by-side handicap rooms. At attempted check in, which took over 30 minutes, I was informed that our rooms were not side-by-side and that one of them would be on the 2nd floor, which was not doable since the elevator did not work. There was a barefoot employee lying on the lobby couch. The front desk lady continued to call another man on speaker phone because she didn’t know how to check us in. There were piles of groceries in the breakfast area. There was no air flow or AC in the lobby and it smelled. We also found out that the playground advertised in their photos does not exist- it’s an empty space of wood chips. We left/canceled and booked at the Country Inn next door.

Family_with_children

6/10

Pleasant

29 Jun 2026

Danette

We walked in to an extremely hot not so clean lobby. Family members? Were laying or lounging on lobby furniture. There was no elevator so we went up the narrow steps. The carpeting looked like it hadn’t been vacuumed or cleaned in a very long time. Again, it was so hot. We were nervous going into the room but it was clean. It was showing wear. Very dissatisfied because we assumed a Baymont would be nice. Breakfast ok

Friends_and_family Family

4/10

Poor

28 Jun 2026

Jeff

Booked a room with specific amenities. When I arrived, I was told there were no rooms available with the amenities I had reserved. Had to take a different room

Family_with_children

4/10

Poor

28 Jun 2026

Kim

Cooked breakfast food was bad quality. Bread was dry. Whole hotel had an unpleasant smell. Beds were nice but sheets were super stiff

Family_with_children

6/10

Pleasant

27 Jun 2026

Peter

Bathtub did not drain. Bottom of shower curtain was filthy. Exhaust fan on bathroom ceiling was filthy. Air conditioner vents were filthy. Appeared like they vacuumed around furniture rather than moving . Poor English spoken by staff.

Self

6/10

Pleasant

27 Jun 2026

Nancy

Check-in via a kiosk was slow and the printer wasn't working. Perhaps the issue with the kiosk caused an error resulting in my room being sold to another customer. The room was generally clean but had obviously been a smoking room previously.

Family

2/10

Poor

21 Jun 2026

Jenn

Check-in was through a Kiosk. Could barely understand the representative on the kiosk. The check-in system was \"glitching\" so took at least 25 minutes to check in to a room that was pre-paid for. You could see through door jam into room. Room stunk. Bathroom door did not close without slamming the door. Couch cushion covers were missing and instead covered with just a blanket. TV in bedroom did not have a remote. Breakfast sausage had paper stuck to it. Bakery options were gone and never refilled. Waffle batter was gone and never refilled.

Family_with_children

4/10

Poor

21 Jun 2026

Evan

It was not that great kind of dirty and could have been maintained better.

Partner

2/10

Poor

17 Jun 2026

Nathan

This was the worst hotel experience I have ever had I think. I checked in. There’s nobody working there. They had a kiosk with a guy on video to check me in which took forever. he tells me I need to leave a deposit for $100 that will be returned to my account the next day, even tho I prepaid. I rolled my eyes knowing dang well I’m gonna be hunting down this hundred dollars because these people always do this sort of garbage. Now I am almost a week later just trying to get my hundred dollars back. funny there’s no phone number to the hotel there’s nobody to contact. Then I get up to my room and all the electrical ripped out of the wall the beds pulled apart refrigerators are pulled off the wall there’s garbage all over the place. I go downstairs. I get a new room and reluctantly stay in this dirty pit. I don’t think the hotel owns a vacuum. Simply an awful awful experience, and I hope nobody ever stays at this place. Now I have to hope I can get my 100$ back from these scammers. I’ve had conversations with the Baymont customer service 3 different people, and they simply have no answers. What an absolute joke of a business model. Literally no land line for the hotel. I wish I could attach a picture of this room they gave me to show how truly incompetent these people are.

Self

8/10

Excellent

05 Jun 2026

Lars

The rooms were very clean, and the pillows were very comfortable.

Self

2/10

Poor

04 Jun 2026

Diane

The manager on board was fine and friendly
The beds were very comfortable But that’s where it STOPS Trying to check out and make sure I had a physical or virtual receipt? Nope
Trying to find a live, real person to help me? NO making sure I have proof of my 100$ deposit that they put on my card until checkout
The man problem with this is when you come in there is a screen on a unit about as big as an ATM Right by the door It’s a live person (probably in India) that talks to you and condescends to you When I said I am trying to find a front desk person please!!! He said to me:
“This is the way of new technology “ I said “No, it is not you are not even physically at this hotel I want to talk to someone at the front desk “ It truly was awful This went on for about a half hour I kept then roaming the halls because there are cameras all over , hoping that would illicit a response from a live person It did Finally a cleaning person (family run) came out She was nice, and helped me at the desk
I will never stay there again because if this virtual assistant machine when you come in Awful awful awful

Family

8/10

Excellent

01 Jun 2026

Susan

The room was clean and comfortable. The breakfast was ample and tasty. I’d stay again for a budget friendly hotel.

Partner

8/10

Excellent

01 Jun 2026

Robert

The rooms were very clean. the hallways could use a cleaning and they need an elevator to the upper floors

Self

10/10

Exceptional

31 May 2026

Rebecca

Clean rooms, friendly and helpful staff. Good location.

Family

10/10

Exceptional

23 May 2026

ROBIN

The whole stay was awesome. From check in to check out. The hotel was easy to get to from the highway. Our room was VERY clean and updated . The bed was so comfortable I melted into it. The TV was huge. The water pressure in the shower was excellent! Nice hot water. Loved the kuerig coffee maker in the room. The hot breakfast was all good and fresh. I highly suggest staying there when you are in the area.

Partner

4/10

Poor

19 May 2026

Deja

Hotel is not ADA compliant. There is 3 floors and no elevator. Dated. Could use work on overall cleanliness of rooms, found rappers from previous people. Breakfast did not have very many options and closed relatively early. Came back to our hotel and they had shut off the keys, even though we had another full day booked. We had a 60 lb dog and a 100 lb dog, so very pet friendly.

Pet

6/10

Pleasant

18 May 2026

Marilyn

It was good nothing to complain:)

Family

10/10

Exceptional

17 May 2026

Karen

Very nice breakfast, toast, cereal, waffles, eggs, sausage, juice, pastries, yogurt, muffins.

Family

2/10

Poor

15 May 2026

James

Poorly decorated.No amenities! Room lighting was poor! Pillows were rock hard. Carpet coloring was obviously chosen to cover up any dirt. Front desk was not staffed. Administration was centralized out of Madison. Remote camera and R2D2 type feeling! Staff was friendly but hard to understand due to accent!

Friends_and_family Family

4/10

Poor

15 May 2026

Kathy

Close to campus.

Self

10/10

Exceptional

12 May 2026

Pamela

We stayed in a suite and had a lot of room for just the two of us. The refrigerator was regular size, there were cabinets, a microwave, and a kitchen sink besides a bathroom sink, a sofa in front of a tv in the living area as well as a tv in the bedroom. There were thermostats in the living area as well as in the bedroom that could be controlled separately. The heat/air fan was quiet and stayed on, rather than turning off and on, which disturbs my sleep. We wished we had been staying more than one night!

Partner

8/10

Excellent

08 May 2026

Roger

Didn't look like much on the outside, but the rooms were clean and modern and the facility felt quite secure. Price was unbeatable and the touchless check-in (video chat in lobby!) was interesting. Would stay there again, no problem!

Self

8/10

Excellent

30 Apr 2026

Rawn

terrible eggs, yogurt, orange juice. comfortable bed, pillows. room heater/fan fantastic for its consistent lower noise.

Self

6/10

Pleasant

26 Apr 2026

Brian

For the price what you expect. There was an odd odor throughout

10/10

Exceptional

26 Apr 2026

Pannita

The rooms were fair and clean. The breakfast was great for cold things and waffles, but the eggs were off. The location is fabulous, close to hiking? restaurants, shopping... The staff are so friendly! They were the best. Very kind people.

4/10

Poor

26 Apr 2026

Wayne

Had to pay a $100 room deposit on top of already paying for the room in advance. Not sure if I will ever see that again. Hot breakfast was make your own waffle or toast.

Self

2/10

Poor

21 Apr 2026

Joan

First night was fine. Room was clean and updated vs the hallways. We had 4 people and 4 keys. When two people returned to the room neither of their keys worked and they had to go to the front desk to get them reactivated. When the other two people arrived later their two keys didn't work as well so they had to go to the front desk, not once, not twice, but three times before the keys worked and they could get in. I would also like to mention that in all the times we had to reactivate our keys cards, not once did they ask for ID or verify any reservation information. They only asked what room number. On Sunday evening we returned and only 1 key worked but we were at least able to get in. Upon entering we immediately noticed that someone had been in our room and had completely defiled the toilet and had left bits and pieces of the battle they had in said toilet. We were supposed to check out Monday but immediately packed up and left. We went to the front desk and explained what happened. We even took them to the room so they could view the scene themselves and had to keep explaining that we know how we left the room and someone was definitely in there after we left. They said they would look at video and see and apologized and that was it. Would not stay here again if you paid me.

Friends

8/10

Excellent

19 Apr 2026

Mark

The room was clean. The desk clerk and other staff were helpful with questions and check in.
Breakfast was good with choices of eggs & sausage, waffles, cereal, breads, yogurt, juices & milk, plus coffee or tea.

Self

8/10

Excellent

10 Apr 2026

William S

Breakfast was good with good choices.

Self

6/10

Pleasant

09 Apr 2026

Amy

Heater in room was so loud and made a weird noise I had to turn it off to sleep.

Self

2/10

Poor

01 Apr 2026

Gary

Didn't get my debit card back

Self

10/10

Exceptional

30 Mar 2026

Joe

Very clean, the staff was nice.

8/10

Excellent

29 Mar 2026

Lowell

Breakfast was good. Staff very pleasant.

Self

8/10

Excellent

29 Mar 2026

Jennifer

Staff was very quiet. Breakfast was cold.

6/10

Pleasant

29 Mar 2026

Tom

Hotel needs updating. Staff friendly. Breakfast good.

Family

6/10

Pleasant

21 Mar 2026

Travis

The room was fine. But almost zero breakfast.

Self

8/10

Excellent

18 Mar 2026

Mark

Stayed here before. Worked well for us

Partner

8/10

Excellent

09 Mar 2026

Brenda

Staff was friendly, things where clean. But there is no elevator to the upper floors.

Friends

8/10

Excellent

08 Mar 2026

Alfredo

Staff was ok but they were hard to understand due to her strong accent. Room was above average. The bathroom could use alittle attention as there was mold in the grout of the shower bath tub area. The sink also leaks and water trickled from the base of the pedestal sink. Free breakfast was plus and well appreciated. Ample parking and plenty of places to dine in the surrounding area.

Self

6/10

Pleasant

08 Mar 2026

James

The breakfast was extremely disappointing. The bagels &
English muffins were hard before they were even heated, very hard to eat, ended up in garbage. The waffles had a strange flavor, which also ended up in the garbage.

Family

4/10

Poor

28 Feb 2026

Brian

Bathroom drywall ceiling joints were coming apart significantly, 5 dead wasps were in the bathroom light fixture. Walls were thin making it very easy to hear other guests. Room was not cleaned very well. Breakfast food was low quality. Had to pick big and small pieces of paper microwave bag out of my scrambled eggs. Microwaved eggs were not very good. Sausage was very greasy. No elevator for 3rd or 2nd floor rooms. Pricing online was 30% lower than calling the hotel directly. Staff was fine. A older Woman was in the lobby all the time watching everyone come and go. Not sure if she was family of staff or someone just loitering. Either way, it was an uncomfortable feeling. Bed was too squishy.

Partner

2/10

Poor

24 Feb 2026

David

Generally, you get what you pay for, so I don't have an issue with the general state of the room/furniture.
My issue is that I was charged a security deposit, that was charged and pending, but was posted the next day and a week later is still present on my card. The security deposit was done on site during check-in. I tried contacting Wyndham to resolve the matter, but because I made the booking through Expedia, the Wyndham automated contact support system just kicked me off the line and hung up.

Self

8/10

Excellent

22 Feb 2026

Henry

Room was clean and very comfortable. Only problem we had was it was on the 3rd floor and one of us was handicapped and there is no elevator.

Friends_and_family Friends

2/10

Poor

22 Feb 2026

Mary

Something else. Wasn't able to stay because I couldn't get into the building. This apparently was due to incomplete snow removal!!

Self

4/10

Poor

16 Feb 2026

Jaben

There as a cockroach found and killed in the room, the available breakfast was un-stocked and many parts were not edible (example: orange juice was completely brown). The floor in the breakfast area was so dirty it crunched when walked on. The hotel room was very dim due to lights being removed. It was very surprising since the past reviews were pretty good. Would not recommend and we will look for other accommodations next time.

10/10

Exceptional

08 Feb 2026

jerry

The room was clean and the staff was wonderful

Leisure Partner

4/10

Poor

02 Feb 2026

GARY

Needs major updates. Hardwate taped up, some just falling of walls. Very neglected. You get what you pay for.

Leisure Partner

6/10

Pleasant

31 Jan 2026

Dustin

Room was unfinished, and room service was poor. I received room service once in my 6 day stay.

Business

8/10

Excellent

30 Jan 2026

Wally

Nice room, wonderful breakfast (scrambled eggs, sausage patties, waffles, bagels, much more). Only downer was the room was 45º F when we checked in. The heater worked well though and by the time we returned from our evening activities it was comfortable.

Business Partner

10/10

Exceptional

29 Jan 2026

shalena

Easy check in. Quiet hotel

Business_and_leisure Self

4/10

Poor

25 Jan 2026

Jennifer

Check in was provided by someone remotely via a kiosk who gave me a key card for a room that was already occupied. The front doormat was a towel taped to the floor. There was mildew on the shower curtain, we had a broken coffee machine and the battery in the smoke detector in the gym needed replacing so it beeped the entire time I was working out. Even after I notified the front desk, no one bothered to change it. You definitely do not want to stay here.

Leisure Family

2/10

Poor

18 Jan 2026

Ayla

Booked a room for a cheerleading competition and the room we stayed in was less than expected!!
The bathroom was gross, black mold on the shower curtain and faucet... Dirty & dusty everywhere
The sheets and pillow cases has yellow stains in them and candy wrappers under the bed skirt like the room was extremely poorly cleaned.
Our heat was not working and the air conditioning was on, when it came to the breakfast it was cereal mini muffins and toast was not allowed to eat in our room and while we had to eat downstairs the weird creepy guy that works there sat close enough to watch everyone and constantly stared at people while they ate... No washer and drier... Nobody was ever at the desk for help with questions and concerns... They also take 100$ from you even after you pay for the room for a security deposit instead of a card on file.
Disgusted with our stay and the pictures are decivng
The beds where not queen beds they where fullsize as well. Not happy about the money spent at such a dirty place

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Tanya

Staff was very helpful and friendly

Friends_and_family Family

4/10

Poor

11 Jan 2026

Taniya

My family booked a total of 4 rooms. A suite. Queen and two double beds. Check in was easy and fast. But.

Staff walking around bare foot . All through halls and behind desk. Hole in ceiling with exposed wiring. As well as exposed wiring on the door card scanner, mold in shower. I took pics. Stayed here 3 times before. Idk if its new management? But not booking again.

Business_and_leisure Family_with_children

2/10

Poor

30 Dec 2025

Dustin

Very dirty the halls smelt like weed

Friends_and_family Family

6/10

Pleasant

27 Dec 2025

Amanda

Room need to cleaned/replace items and fill hole in ceiling. Shower curtain looks like there is small spots od blood on it, sheets and pillow cases are more of a yellowish color not white. Bedding had some other coloring issues as well like brown spots. Round hole in ceiling with wires like they took down a light or something and never replaced/filled the hole.

Friends_and_family Family

4/10

Poor

26 Dec 2025

Danielle

Beds were clean and very comfortable, and the pillows were amazing. Amenities were provided and breakfast was basic but free. We needed a room for just one night while in town for the UW graduation, it was small and dated but clean and comfortable

Friends_and_family Family

8/10

Excellent

22 Dec 2025

Marlene

Older hotel. Very clean room. Staff friendly.

6/10

Pleasant

13 Dec 2025

LeAnn

Hotel was very clean. Room was great! I was charged an unexpected $100 room deposit. And then when I went to check out, there was no one at the counter. I ended up talking to someone through a television. So I'm not sure if my card will be credited back the deposit fee.

Business

2/10

Poor

01 Dec 2025

Bud

Very old hotel. Old bed, smelled bad. Remodeled weird. Lady working at the desk at night was super nice.

Leisure Partner

2/10

Poor

15 Nov 2025

dennis

The breakfast was old food, Reheated several times. Had to throw it out. Yogurt was watery and old.

Partner

8/10

Excellent

11 Nov 2025

Bryan

Clean room. Nice staff

Business

2/10

Poor

10 Nov 2025

Christina

horrible

10/10

Exceptional

09 Nov 2025

James M

Staff & breakfast

6/10

Pleasant

08 Nov 2025

Jodi

Not a great experience. Room was dirty. Breakfast was not too good

Leisure Friends

6/10

Pleasant

02 Nov 2025

Rowan

Room sink did not drain well and handle was loose. Other than that, the stay was good.

Leisure Partner

6/10

Pleasant

26 Oct 2025

Jason

Quiet

Leisure Self

6/10

Pleasant

24 Oct 2025

Joan

Everything was run down and the bathroom had dirt in all the corners. It just didn’t feel clean.

Leisure Family

8/10

Excellent

22 Oct 2025

Mark

Everyone was nice

Leisure Partner

6/10

Pleasant

20 Oct 2025

Dan

Unknown

Self

6/10

Pleasant

19 Oct 2025

Michelle

The hotel is ok. The mattresses on both queen beds was sagging in the middle.

Leisure Family

4/10

Poor

19 Oct 2025

Kathryn

Sixth time staying here, close to UWSP. Usually no problems. Used kiosk for check in, machine not working half way through and had to finish at front desk. Very poor communication and customer service. First time in first floor room. Not as nice as second floor. By early morning finally had to sleep with pillow over head because heat/ac unit so noisy, definitely needs a tune up. May need to dig a little deeper in my wallet for nicer hotel next time. Sad because of the convenience of location.

Leisure Family

6/10

Pleasant

18 Oct 2025

Scott

Check in is virtual through a computer at front desk, which is cool but also concerning. Woods out back are cool - littered but nice for our pet. Due to the cheap accommodations and Days inn next door, I didn’t feel as safe as I normally do with my 2 kids. (Some instances thHappy to be in and out there. No true complaints but next time I’ll spend $30 more and stay somewhere else.

4/10

Poor

16 Oct 2025

Joey

Hotel wasn’t clean in common areas or room. Breakfast options was non existent besides cearel and a waffle maker that had no instructions

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Tiffany

Check in is weird, there’s a guy on a kiosk…he’s friendly and helpful but it’s just weird. There was a gentleman there who needed to help us with the heater in our room, he was very nice! The hotel, overall, is dated and smells a bit like a dirty ashtray. The room was clean upon first glance, but not when you really look at the details, like in the corners and it just had a general feeling of being dirty and it’s pretty beat up. I used my one key rewards for this booking, so essentially, it was free, but if it had been paid with my own money, I would have left and found a different hotel. It was fine for one night but I wouldn’t stay here again.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Denise

Dirty pillows, dirty shower, dirty area

Business Family

6/10

Pleasant

03 Oct 2025

Leslie

That was our first experience with kiosk check-in which is slower and impersonal. There were several questionable people hanging around the outside of the building.

Leisure Family

4/10

Poor

02 Oct 2025

Leshaun

I was told that I was charged $50 that I did not authorize because I paid cash for the room and my deposit was waived by the supervisor after I checked out although I had my room cleaned 24 hours before I checked out I was told that I damaged a room which I did not I even actually cleaned up the room on the way checking out so everything sucks those Indians are racist and their thieves I did not damage that room I've been renting hotels with 20 years I've never damaged a room and I don't appreciate these crooks having my card information on file and I would like to complain because I've never damaged the room nothing was wrong only thing we did was went to sleep and left for 3 days I would like a correction status on my name I had a gallon of water I only removed a shelf off the refrigerator I forgot to put it back in there so I can fit my beverages in there small little refrigerator other than that I was charged $50 for nonsense and I think you people are all full of s*** respectfully

Business_and_leisure

2/10

Poor

02 Oct 2025

Kathleen

When you walk in you need to talk to a person on a kiosk who doesn't speak fluent English, and the monitor doesn't help! The staff was unfriendly, the AC did not work and the room smelled musty. I had to go to the office twice because my card would not open my door! It was a frustrating stay. Next time I'll stay next door where your greeted by smiling humans!

Business_and_leisure