Name: Ibis Nuernberg Hauptbahnhof
Address: Koenigstorgraben, 9, Nuernberg, 90402, DE

8/10

Excellent

08 Jul 2026

Fiona

The breakfast is good, location is convenient, very close to train stations

Partner

6/10

Pleasant

08 Jul 2026

Walker W.

A very basic hotel but location is excellent, could use some updating Staff were friendly but not overly so at all. Hotel seemed clean enough Did not try the breakfast

Self

10/10

Exceptional

29 Jun 2026

Shihab

Good and fair amount rate

8/10

Excellent

21 May 2026

Koeun

The room was clean and well maintained, but the bathroom was a bit too small compared to the size of the room. It was also a bit noisy when people were talking in the hallway. The location was nice, though, very convenient to get to the train station.

Self

10/10

Exceptional

17 Apr 2026

Jennifer

The bed was comfy and the room was quiet. I slept very well. I didn’t know breakfast was included so that was a nice surprise. It was a very good selection of options

Self

10/10

Exceptional

30 Mar 2026

Robert

Breakfast ok. Good drinks etc. very pleasurable hotel

Self

2/10

Poor

13 Mar 2026

DIMITRI

Room small unclean, room cards stops working very often. Staff very unfriendly.

8/10

Excellent

03 Mar 2026

Simon

Nice budget hotel in a good location near the train station.

Staff were nice and helpful.

Some good choices for breakfast

Business

8/10

Excellent

20 Feb 2026

Khalid

Clean and quiet room,
Great location, very close to the central train station.

Self

10/10

Exceptional

23 Jan 2026

Terance

great staff and good coffee machine!

Business_and_leisure

8/10

Excellent

19 Jan 2026

John

Ideally situated for altstadt & public transport. Very good value for money.

Leisure Self

10/10

Exceptional

11 Jan 2026

Jo Ann

Clean, functional room and bathroom . Very small, but good enough. For a super nice dinner and that feeling of luxury, try the Grand Hotel/Meridien , around the corner, with all the $ you save at the Ibis.

10/10

Exceptional

05 Jan 2026

Kirk Elliott

A good hotel located near the main train station and very close to the Königstraße where you can find shops and other attractions like the Christmas markets.

Self

10/10

Exceptional

24 Dec 2025

christopher

Really good place to stay for a quick night to fly next morning with 16 min drive to Airport

10/10

Exceptional

21 Dec 2025

C

A bit dated

Partner

8/10

Excellent

07 Dec 2025

Loretta

Basic but clean and comfortable room. Very nice breakfast with good variety.

Partner

8/10

Excellent

06 Dec 2025

Matthew

Staff was great, room was good, but the shower did not have much hot water. The sink was very hot, so not sure why there wasn’t any in the shower, but it made it tough to shower! Other than that, the location was phenomenal, breakfast was great, and I would stay here again, if they can get the hot water figured out!

Leisure Partner

8/10

Excellent

04 Dec 2025

Janice

Clean, basic rooms. Close to Hautebanhof and Christmas markets.

Leisure Family

10/10

Exceptional

14 Nov 2025

Richard

Yes, the room was very nice and staff was very friendly

Partner

10/10

Exceptional

12 Oct 2025

Tiffany

Perfect location and the best sleep. Very comfortable

Partner

8/10

Excellent

25 Aug 2025

Joe

Hotel was in a convenient location at an affordable price. Room was comfortable and clean.

Only disappointment was entering and leaving whereas you were assaulted by the cigarette smoke. You would think the smokers wouldnt smoke a meter away from the entry.

Business_and_leisure Self

10/10

Exceptional

29 Jul 2025

John

Wonderful place to stay

10/10

Exceptional

09 Jun 2025

Verified traveler

Convenient location near the train station, rooms have everything you need. Comfortable bed, adequate bathroom.

Friends_and_family Friends

8/10

Excellent

06 Jun 2025

qingyu

Convenient location. Less than 10 mins walk from the main train station.

Leisure Family

8/10

Excellent

08 Jan 2025

Wayne

It's a budget offering so you need to set your expectations appropriately. Location was great, room was reasonable for the money. Bed was rather uncomfortable. You didn't get much in terms of shower washes. Just the one, that is supposed to be ok for washing body, hair and as a conditioner. I didn't get on with that.

Breakfast was overpriced so I skipped that.

Location near the main train station and on the edge of the old town was brilliant.

I would stay again because the general offering was perfectly fine for the price I paid. That bed though, yikes it was uncomfortable.

Leisure Self

10/10

Exceptional

02 Jan 2025

Scott

The desk staff were very professional, the room was clean to a high standard. I will use use this one again for the value.

Leisure Self

6/10

Pleasant

21 Dec 2024

Andrew

The ibis Nurnberg Hauptbahnhof accomplished what it needed to do. We had a convenient location to both the old city part of Nuremberg and the Christmas market, as well as the train station for day trips to multiple close by towns. The room was utilitarian... the bed was comfortable. One of us had breathing issues after using the shower, so we weren't sure if there were lingering allergens, perhaps due to various causes. The staff was a mix of very pleasant or simply direct but were responsive. All in all, the hotel accommodated our needs for the duration of our stay.

2/10

Poor

20 Dec 2024

Jorge

Abysmal Stay at Ibis Hotel
My recent experience at this Ibis hotel was a catastrophic failure. From the moment I checked in, I sensed a palpable disconnect between the staff and genuine hospitality.

The room was a mere afterthought, with a bathroom that seemed designed for utilitarian purposes rather than human comfort. It created an uninviting atmosphere and its compact size only exacerbated the sense of claustrophobia.

Checkout was a jarring conclusion to an already disappointing stay. Staff indifference and a lack of courtesy left a sour impression.

Critical Flaws
1. *Auditory Assault*: Inadequate soundproofing allowed external noise to ravage my sleep.

2. *Service Chasm*: Reception staff require radical overhaul to align with Ibis' customer service ideals.

3. Bathroom maintenance falls woefully short.

4. *Noise Abatement*: Upgrade window insulation or implement noise-reducing measures.

A Call to Action
Ibis, take heed: address these glaring issues to reclaim your reputation for excellence. Provide comprehensive customer service training and prioritize cleanliness and noise reduction. Only then can you restore trust with discerning travelers like myself.

Leisure Family

2/10

Poor

19 Dec 2024

Jorge

Terrible Experience
1/5 stars: Unpleasant Stay

As a frequent traveler who has stayed at numerous Ibis hotels, I was disappointed by my recent experience at this hotel in Nürnberg Hauptbahnhof. The initial impression was very bad due to the unfriendly and unprofessional reception staff. Their behavior was unacceptable and made me question their suitability for customer service.

The room was average, but the bathroom required maintenance, with dents on the door frame and dirty shower walls. Furthermore, the bathroom was incredibly small, comparable to those found in airplanes.

However, the breakfast was acceptable thanks to Maria, the friendly and hospitable staff member in the breakfast area. Her warm smile and attentive service made a positive impact.

The worst part was during checkout. The staff ignored my greeting and failed to wish me a pleasant trip. Their behavior was unprofessional and disappointing.

Suggestions for Improvement:

1. Customer service training for staff, particularly the reception team.

2. Improved cleanliness and maintenance of the bathroom.

3. Ensuring friendly and professional service at all times.
I suggest that Maria, who demonstrated exceptional customer service skills, lead training sessions for the reception staff. Her positive attitude and hospitality would greatly enhance the overall guest experience.

As someone familiar with Ibis' standards, I hope this hotel takes my feedback seriously to improve their service.

Leisure Family

2/10

Poor

19 Dec 2024

Nicole

The location is good and the rooms were clean. However, the description states this hotel has laundry \"facilities\" when in fact they only have very high priced laundry \"service\" which is not available on the weekends. It also states there is a bar, which is a joke. The word \"bar\" is painted on the wall in the lobby next to two self-serve refrigerators. The shower is barely larger than RV size. The beds don't actually have real mattresses but are more like futon cushions. I could go on. I would not recommend this hotel.

Leisure Friends

10/10

Exceptional

18 Dec 2024

Elizabeth

Beautiful staff, excellent location. Easy walk to the Christmas Markets, nice rooms.

Leisure Family

6/10

Pleasant

12 Dec 2024

Verified traveler

Very basic rooms but clean with good location.

Hotel is in a great location very close to main station and old town. Room was clean but very basic. No drinking water or coffee making in room. Our sink only had hot water so cleaning teeth without cold water was unpleasant. For reference, the hotel does not have a bar…. It has a fridge with drinks in it that you pay at reception.

Partner

8/10

Excellent

07 Dec 2024

Gerda

I missed to make a cup of coffee in the morning
Reception not so friendly, but hotel situated close to the markets. And it was very clean
Would recommend to others

Leisure Friends

8/10

Excellent

05 Dec 2024

ROBERT

The rooms are plainly decorated, but clean . The bathroom is tiny, the bed is comfortable. The staff is nice, but the breakfast is over priced for what it is. 5 min. Walk from train station and tour bus pickup

Leisure Partner

8/10

Excellent

03 Dec 2024

Atul

Comfortable stay and good location for public transportation.

Leisure Family

4/10

Poor

10 Nov 2024

Douglas

The location is great and the room was fairly clean. That’s where the positive stops. One has the feeling you’re walking down the hall in The Shining to get to your room. We were literally expecting the twin girls to pop up at any second walking down that hall. The room was small and the bathroom was tiny. There was no safe or refrigerator, but also not much room for either of them. Low water pressure in the shower and the water temperature was almost impossible to adjust. It was either scalding hot or cold. It took me over 5 minutes to get an acceptable temperature set up. The reception people weren’t very helpful and any friendliness they showed seemed forced, other than the girl working when we checked out, she was genuinely friendly. They even make you pay for coffee and tee in the lobby. I’ve never seen that before in a hotel. No coffee machine in the room either. I would only recommend this hotel to single travelers needing minimal amenities and a good location.

Leisure Family

2/10

Poor

07 Nov 2024

Md Abu

Although there is no-smoking sign on the door of the rooms, you can still smell smoke even when the door is closed. I have seen so many people smoking right in front of the hotel. The air HVAC system is just not efficient enough to filter the air properly.
The rooms and washrooms are really small compared to other hotels.
The hotel staff messd up my reservation, they cancelled my reservation wihtout my prior consent. They did not even send me a notification or nothing at all. Instead they kept a booking that was not even made by me. I had to wait till after 8:30 ish in the morning to be able to get breakfast because of their incompetency.
I am never going back to this hotel and would advise everyone to stay away from this property.

Business Self

10/10

Exceptional

13 Aug 2024

Jeremy

Perfect location and close to the main station.

Leisure Self

10/10

Exceptional

01 Aug 2024

Anne

Nuremberg city break

Staff were brilliant, really helpful and friendly. Room was fine, great bed, pillows a bit soft (but that's a personal thing!) Good shower, decent hairdryer. Plenty of sockets for charging phones etc. Breakfast was good. Hotel is a great location - 5 mins from station, easy to find, great transport nearby, walkable to the heart of the city. Liked the bar area in the foyer - very handy for a coffee/beer.

Partner

8/10

Excellent

10 Jun 2024

Yahya

Good location next to the railway station and Nuremberg downtown. The property is clean and tidy. However, it would be more convenient if the rooms have small fridges.

Leisure Self

10/10

Exceptional

09 Jun 2024

Albert

Cleanliness is my top priority and that was excellent!

4/10

Poor

27 May 2024

Judy Marie Chung Kee

The lication of the property is excellent.
Staff service and attitude poor: when requested to please assist wheeling my bag for 15 paces from outside luggafe room to lift, i was informed this is not a 5 star hotel, and that staff are not alliw to toouch guests' bags: when asjed how to make a call from hotel room to a german town and charges the respons

6/10

Pleasant

12 Apr 2024

Jason

cleaning ladies banging doors at 8 am. even with my silence tag on the door, the were slamming some door, 15 times for about 5 minutes every morning. this was the worst part of the stay!

Business

8/10

Excellent

26 Mar 2024

john

Didnt like that my room overloiked a building site and tgere was drilling noise from it at 07.09

Business Self

6/10

Pleasant

26 Dec 2023

Michael

Great location. The bed is like sleeping on concrete

Partner

10/10

Exceptional

14 Dec 2023

Vicente

The location was great and parking was easy. The room was clean and comfortable. It’s a great value and I recommend this hotel

Leisure Family

8/10

Excellent

12 Dec 2023

S

Room smelt a little unused when we arrived, but otherwise clean as youd expect at Ibis..excellent breakfast and all staff very friendly and efficient. Cleaning team work very hard.

Partner

8/10

Excellent

12 Dec 2023

Wendy

The hotel is in an ideal location for traveling by train or bus and being able to walk to lodging. It was also ideal for walking to the Christkindlmarkt and shopping and dining. Our room was small; it was clean and the bed was comfortable. No frills. I would have liked to have a bathmat (we used the handtowel to stand on after showering). I missed not having a hot water cooker to make tea and coffee and missed not having a small refrigerator.

Leisure Partner

8/10

Excellent

08 Dec 2023

eugene

Staff was not friendly or helpful, sometimes rude. Very basic accomodations however they were clean and well maintained. The breakfast, 15euros is a good deal and makes for an easy start to your day.

Leisure Family

2/10

Poor

22 Oct 2023

Scot

The hotel.is very basic, fine. But i never slept morw than 3 hours at any point. Noise and building works that i was not told about. Horrid experience from the moment i arrived.

Leisure Self

10/10

Exceptional

09 Oct 2023

Michael

Breakfast was excellent. Parking was an expensive and easy in the parking garage attached to the building. Staff was pleasant and spoke English, which was nice. Rooms were clean and reasonably comfortable and I would stay here again.

Business_and_leisure

10/10

Exceptional

16 Jul 2023

barry

I stayed here before and will happily do so again.

I stayed at this hotel last year and chose to stay here again as it was in a very central position, close to the train station as well as all local amenities. With Ibis hotels you can always rely on a consistent standard, reliable service and a at a very reasonable price.

Self

10/10

Exceptional

24 Jun 2023

Jonathan

Perfect location near train station, old town, tram lines and restaurants.
Staff was great, the room was great, no issues at all.
It was extremely hot on the first day but the A/C in the was able to meet the demand.

Leisure Partner

10/10

Exceptional

22 Jun 2023

Edward

Close to everything friendly and helpful staff

It was very good. We were grateful for being able to leave our bicycles in the garage with the parked cars off the street.

Friends_and_family Friends

8/10

Excellent

03 Jun 2023

Phil

Shower was extremely small

Business Self

8/10

Excellent

19 May 2023

Jeffrey

Exactly what you expect from an Ibis, well-located by the Altstadt and the Main Station.

Leisure Self

10/10

Exceptional

26 Apr 2023

Mark

Perfect location in Nürnberg, close to the Hbf and city centre. Great staff and a seem-less check in.

Leisure Self

10/10

Exceptional

13 Mar 2023

Nana

Stayed for a night, everything was lovely. Location is great, 10 min walking from the old city and the Central station. Coffee in the lobby bar was excellent (2,60 euro).

Leisure Self

10/10

Exceptional

31 Jan 2023

Sky

Convenient location. Walking distance to old town

Leisure Partner

8/10

Excellent

12 Dec 2022

JENNIFER

The floors were cold (know its winter) and the shower door could havd fitted better, the floor got very wet during a shower

Leisure Partner

10/10

Exceptional

03 Dec 2022

Jamie

Great location

Leisure Family

8/10

Excellent

14 Aug 2022

Jason

Good spot

Nice place, very close to the train station and the old town.

Self

8/10

Excellent

12 Aug 2022

Monica

Excellent location - one block from the railway station & also one block to the old town area. Included breakfast was good.

10/10

Exceptional

31 May 2022

Gwendolyn

Really enjoyed my stay here, but would have been better if you could be in the lobby without smelling smoke. I don't think anyone was smoking inside, but it came in when people would smoke outside the revolving door. Would probably be better if they could require smokers to stand farther away.

Leisure Self

10/10

Exceptional

30 May 2022

Rubens

Above & Beyond Hotel Team

Great location, literally 3 min walk from the main station and next door to the old town!!! A big shout for the breakfast team, great selection of goodies and superb service!!! A thank you very much for the multilingual reception team - you guys made our stay very special, most appreciated!!!

2/10

Poor

23 May 2022

Lesley

First room hadn’t been cleaned yet. Second room no air conditioning.
Morning breakfast not worth the money.

10/10

Exceptional

14 Jan 2022

Ivan

Conveniente cerca de todo.

Friends_and_family Family

8/10

Excellent

01 Jan 2022

Christopher

Nuremberg over Christmas 2021.

Overall a very well located hotel near the central train station. Well within reach to food and transport. We arrived over the very quiet Christmas period so not much luck with food options.

Hotel staff were very helpful and accommodating. Cheapest hotel on-site parking I paid during my Germany trip. Had to switch rooms once due to air-conditioning issue. Breakfast was better than expected and the breakfast server lady was fantastically efficient.

Friends_and_family Family

10/10

Exceptional

29 Dec 2021

ZHI YAN

So very CONVENIENT! Right opposite the train station, they have on-site parking, just opposite is the old city... Tonnes to shops and restaurants within strolling distance. They just need to encourage guests to smoke further away from the main entrance, otherwise lobby can be smoky.

Leisure Partner

10/10

Exceptional

15 Nov 2021

L

Pleasant surprise

This ibis was really a pleasant surprise. It was very near to the central station and the city center. And for me, the best thing was that my room was very, very quiet and I could sleep very well. Just be aware that the room (and specially the bathroom) are small. For sure, I would stay over there again.

Partner

6/10

Pleasant

16 Oct 2021

Jarad

Great location / Property needs upgrades

I’m a loyal Ibis customer with repeated stays in Vienna, Lausanne, London, and long stays in Singapore, and Tokyo.

My perception is that this property has a rating higher than it should be simply because the property is due for a refresh.

It was clean, the staff were very friendly, which is a something extremely important for any business traveler. I cannot overstate how pleased I was with the staff and how they calmly and very efficiently dealt with a computer failure that impacted the electronic door keys - Kudos to the staff for minimizing the inconvenience for everyone!

My frame of reference for a top notch Ibis is their Wien Hauptbahnhof property, followed by Singapore and Lausanne.

With a refresh I’d give this property an even higher rating.

Business

10/10

Exceptional

25 May 2021

Verified traveler

Awesome location. No frills hotel, but it was Clean, safe and the Staff was great.

Business_and_leisure Partner

10/10

Exceptional

25 Feb 2020

Graham

Great value for money

Nice and clean, friendly staff, close to the Hauptbahnhof and Altstadt

Self

10/10

Exceptional

10 Dec 2019

Nicholas

Good value and convenient

Great location only a short walk from the Hauptbahnhof and the Altstadt. Room was a good size, in good condition and was very clean. Friendly front desk staff.

Partner

6/10

Pleasant

08 Oct 2019

Bonnie

Room was hot

The room was very hot when we arrived, there was air conditioning but it was turned off in the hotel. We opened the window but there was no privacy. Room was very small , smaller than all the other ibis we stayed at.Other than that the service was good and so was breakfast. Close to train station.

Partner

10/10

Exceptional

20 Sep 2019

Jonathan

Excellent but too Warm in the Room

This hotel would have been great except the shut down the air conditioner making the room uncomfortable and the windows faced the street. When told this was a problem the said to ask for a room in the rear ahead of time. That did not help. I am not happy about that answer.

Partner

8/10

Excellent

05 Aug 2019

Noel

A typical ibis hotel. Would have appreciated a more comfortable chair!

Leisure Self

10/10

Exceptional

16 Jun 2019

Verified traveler

Location was perfect for our needs. Rooms were very quiet and maintained to a high standard.

Leisure Friends

10/10

Exceptional

16 Jun 2019

Paul

Within easy walking distance of all of Nuremberg's tourist attractions and places to eat and drink, easily accessible by car and train, excellent breakfast and helpful friendly staff.

Friends

10/10

Exceptional

15 Jun 2019

Verified traveler

Would stay there again. Conveniently located. Clean.

8/10

Excellent

24 May 2019

Verified traveler

Great value for money

The staff are very helpful and welcoming. It takes less than 5 minutes to walk to the Nuremburg central station and the breakfast buffet is good.

6/10

Pleasant

22 May 2019

Maruquel

Ubicación, lo mejor!

Lo mejor, el personal. Muy serviciales. Lo no muy bueno..habitaciones algo pequeña y servicios minimalista, super pequeño. Eso si que nos afectó!

Partner

8/10

Excellent

26 Jan 2019

Michael

Good short single stay

Good location. Good breakfast although pricey. Good for short stays.

10/10

Exceptional

11 Jan 2019

Verified traveler

It was a newer building. Clean. Conveniently located. Good bed and shower. The staff were helpful and friendly. Great price. I would stay here again.

Leisure Family

10/10

Exceptional

08 Jan 2019

Renee

Winter getaway

Great location friendly staff

Partner

8/10

Excellent

10 Nov 2018

Scott

Ideal for tourists

Nice hotel with basic accommodations. Very clean and ideally situated close to the rail/bus station and tourist district. Good breakfast with fresh food and coffee. I would recommend this hotel without hesitation.

Partner

10/10

Exceptional

21 Sep 2018

Michael

Second time staying here and each time was a great experience. Nothing fancy, but met our needs.

10/10

Exceptional

08 Sep 2018

Elaine

Wonderful Nuremberg Break

Wonderful staff and a wonderful location. 2 mins from Nuremberg Station and 2 MIBs from main shopping street. Wonderful place. Will be going again.

Partner

8/10

Excellent

01 Sep 2018

Aston

Reasonable

Was largely very good. Location, price, rooms and cleanliness were all great. Only downside was that on Saturday nights, the roof of the building next to the hotel seems to be a late night party venue, which meant loud noises and vibrations til the early hours, which wasn't pleasant.

Partner

10/10

Exceptional

28 Aug 2018

Verified traveler

Nice hotel close to old town and transport

Clean and very comfortable. Could walk to the old town just across the road or to the tram to to museum and ruins of the Zepplin Field.

10/10

Exceptional

25 Aug 2018

Iman

Another great Best Western Plus

Lovely hotel, easy to find and great location for sightseeing. We were very well greeted and given a quick map tour of the local area. The streets around the hotel were to as clean as we’d expected but that did not reflect the hotel at all. Plenty of places to eat and shop nearby. This is our second stay in a Best Western Plus and are highly recommended

Partner

8/10

Excellent

20 Aug 2018

Verified traveler

Typical Ibis hotel, clean, efficient and friendly staff

10/10

Exceptional

15 Aug 2018

anthony

Stylish, Cozy and Unforgettable

I really loved staying here! The place was amazing, it had ac, it had a beautiful view of Nuremberg. I am definitely staying here again when I come back!

10/10

Exceptional

02 Aug 2018

raya

Хорошее расположение, приветливый персонал, есть парковка

Partner

4/10

Poor

25 Jul 2018

Vishveshwar

Karthik

Ac is not working and very hot

8/10

Excellent

17 Jul 2018

Verified traveler

Very close to Hbf

Zero complaints. They had a secure place to store our luggage after checking out so we could walk around for a few hours before our train left.

8/10

Excellent

18 May 2018

William

3 minute walk from train station.

Good location,big room,quiet,friendly helpful staff but no t.v. And the room was plain with bare walls and no character.

8/10

Excellent

06 May 2018

Verified traveler

Very basic facilities, comfortable beds, but not enough plugs for electronic appliances.

8/10

Excellent

25 Apr 2018

J/S/K

Very nice, comfy. Close to the train station!

I would have given 5 stars all around but weather was warmer than normal. Was informed AC was not available until May. Even with both windows open at night, we were very hot. The hotel was nice, clean and ,otherwise, comfy. Staff were nice. Even with windows open, the noise of city was not bad at all. The lady that kept up with our room most the visit was very sweet and helpful. Amazed at how well she kept the room up!

8/10

Excellent

08 Apr 2018

Christine

Clean, reasonably priced hotel

We loved staying here. The room was small, very clean, the window opened. Breakfast was fabulous. We would stay here again.