Name: Sheraton Carlton Hotel Nürnberg
Address: Eilgutstrasse, 15, Nurenberg, 90443, DE

10/10

Exceptional

24 May 2026

Scott Alfred

Staff and ambience perfect 😎

Self

10/10

Exceptional

16 May 2026

Scott Alfred

GREAT HOTEL FACILITIES & ALL STAFF AMAZING - special mention to Ahmed on reception very friendly and professional

Self

10/10

Exceptional

10 May 2026

Joshua

Great location. Great customer service. Bed was comfy. Pool area was great! Cannot rate this place enough. It's been one of my favourite places to stay

Friends_and_family Friends

10/10

Exceptional

09 Mar 2026

Scott Alfred

STAFF AMAZING IN ALL DEPARTMENTS especially BREAKFAST - Very Professional and great FOOD especially Chefs omelette

Self

10/10

Exceptional

12 Feb 2026

Steve

Nice hotel, good location, excellent staff.

10/10

Exceptional

24 Jan 2026

Scott Alfred

STAFF AMAZING IMAD Reception Professional- Clean - friendly and amazing facilities sauna steam room pools

Business Self

10/10

Exceptional

10 Dec 2025

Thomas Paul

The breakfast variety and service were excellent. Also, Waiter service at your table for Tea or Coffee. The hotel and the staff service were also excellent. The only comment on room for improvement was that the breakfast bar food area was a little congested, making it difficult to move around other guests even when the room was not too busy. But altogether a very enjoyable stay and only a 5min walk from the main station, which had many food outlets and a 15min walk from the main Christmas Market.

Leisure Partner

10/10

Exceptional

10 Dec 2025

Tom

I recommend

Leisure Family

10/10

Exceptional

23 Nov 2025

Ramses

They have many restaurants or shopping stores minutes away from their doorstep. The breakfast lunch and dinner is really good. The stuff is very friendly and accommodating.

Business

10/10

Exceptional

11 Nov 2025

Norihiko

Very good

Leisure Family

10/10

Exceptional

25 Oct 2025

Michela

From check in to check out the staff at this hotel were wonderful. The room was large and quiet despite being beside a train station. The hotel is centrally located making it easy to discover old town and easy to navigate with the nearby train station.

The breakfast was wonderful. It was open for a while in the morning making it perfect if you needed to sleep in or leave early. There were hot and cold options as well as an egg station should you want something more custom.

The pool/sauna/steam room/spa was a great way to wind down or take an afternoon reprieve. The staff were extremely friendly and remembered us throughout our stay !

Thank you for a lovely stay!

Partner

6/10

Pleasant

30 Sep 2025

Matthew

The hotel property was great; however, our room had a left over roll-away bed left in it (that we easily got resolved). The big issue we had was the bathroom that had black mold. The water and humidity from the shower created a breading ground for this and it’s only going to get worse.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Stephen

Great hotel just 1 block from the altesstadt and the bahnhof.

Leisure Family

4/10

Poor

01 Aug 2025

Christopher

Errors throughout our stay. Staff seemed incompetent.

Leisure Partner

10/10

Exceptional

28 Jul 2025

Mehran

We stayed one night and wanted to see the history of the town. Hotel was 5 minutes walk from the train station and 10 minutes from the town centre.

Beautiful little town. We also found a great italian restaurant hidden away in the centre if the town.

Leisure Partner

6/10

Pleasant

18 May 2025

peiman

The hotel was okay for a one night stay on our way to Frankfurt airport. It was within walking distance to Nuremberg old town. However, the facility was old and worn. the cleaning staff were using the same elevator as the guests to go up and down. The front desk staff were not friendly or knowledgable. They forgot that we had valet our car and we waited for 30 minutes before asking them again about our car status.

Leisure Partner

10/10

Exceptional

02 May 2025

Scott Alfred

FIRST CLASS HOTEL WITH BEST STAFF TEAM

Business Self

8/10

Excellent

20 Apr 2025

Naveen Kumar

Good

Leisure Family

6/10

Pleasant

10 Apr 2025

Jason

Nothing was wrong with the property or people

It just was not 5 star in any way

More like 3 star which is fine if that’s what you want

Sadly I thought this, especially with the hotel name brand, would be a 5 star hotel

It’s a good location if using the train and want a basic hotel. Nothing at all special though

Leisure Partner

10/10

Exceptional

08 Apr 2025

Scott

Very nice room with easy access to the old city and the bahnhof.

Leisure Family

8/10

Excellent

17 Feb 2025

Steve

Very nice property close to Old Town and Main Station. Excellent staff are wonderful and extremely helpful.

Business Self

10/10

Exceptional

26 Dec 2024

philip

Lovely 5 star hotel a 3 minute walk from the train station. Easy walk to the old town and Christmas markets. Staff were exceptionally friendly and helpful. Nice restaurant and breakfast and a cosy bar. Highly recommended.

Leisure Partner

10/10

Exceptional

21 Dec 2024

Allen

Great location to visit various tourism interests…walking distance to Christkindle Market.

Leisure Family

8/10

Excellent

07 Dec 2024

Mary

My only complaint was that our room wasn’t cleaned very well when we left for the day. They took the cups and saucers etc and didn’t replace them. We had to go out and request cups and coffee to replenish our room.

The front desk was excellent and very helpful.

Leisure Family

10/10

Exceptional

19 Sep 2024

philip

Great!

10/10

Exceptional

17 Sep 2024

Javier

Everything excellent

Leisure Family

10/10

Exceptional

14 Sep 2024

Raymond

A little outside of the downtown area but easy walk under the highway down to the Fussgangerzone. Earned 4-Star rating.

Partner

8/10

Excellent

08 Sep 2024

Brent

Location is great, breakfast and parking are provided but extra.

10/10

Exceptional

29 Aug 2024

Gregory

A beautiful property close to the train station. Convenient to the area and trams its a great base camp point.
The staff was exceptional, attentive, and very thoughtful ready to help with whatever we needed.
The restaurant was excellent and we really enjoyed the breakfast options. The wait staff is the best weve seen in Europe.

Business_and_leisure

10/10

Exceptional

26 Aug 2024

Paul

Great

8/10

Excellent

25 Aug 2024

Ying

Good

Leisure Partner

10/10

Exceptional

13 Aug 2024

Matthew

Obviously a five star hotel! Convenient to explore the city. Staff were helpful and attentive. Room was excellent. Would recommend to anyone.

Leisure Self

10/10

Exceptional

29 Jun 2024

Gideon

Amazing hotel well maintained very accessible and superb service.

Leisure

10/10

Exceptional

18 Jun 2024

John

A relaxing and enjoyable stay in Nuremburg

Lovely hotel 2 minutes walk from the Hauptbahnhof and 5 mins walk from the old town. The hotel is modern, well furnished and decorated. The room allocated was clean, comfortable and spacious. The room was cleaned and fresh towels provided each day. The room has a wellness suite. I used the gym and the pool area and these were very good. The breakfast provided by the hotel was very good with hot and cold options. All of the staff I encountered were friendly, helpful and courteous. I would stay in the hotel again if visiting Nuremburg.

Friends_and_family Friends

8/10

Excellent

16 Jun 2024

Darius

Good hotel

Leisure Self

10/10

Exceptional

12 May 2024

Scott Alfred

Clean tidy fresh and up to date with some CLASS

Business

8/10

Excellent

06 May 2024

Elham

The bathroom could be cleaned in more details

Business_and_leisure Partner

8/10

Excellent

05 May 2024

Scott

Luxus

everything was great bar and restaurant lovely and reception helpful. ALL STAFF AMAZING Mr Charles / Daniel and bar lady and man.

Business

10/10

Exceptional

12 Mar 2024

Frank

good business!!!

10/10

Exceptional

25 Dec 2023

Frank

Great business hotel, fitness could be improved

10/10

Exceptional

08 Dec 2023

Raymond

This hotel was very nice and we thoroughly enjoyed the happy hour and breakfast offerings. The rooms were very nice and the staff very friendly and efficient.

Leisure Partner

10/10

Exceptional

07 Dec 2023

Jon

Staff was very helpful and professional.

Leisure Partner

10/10

Exceptional

27 Nov 2023

Shawn

This is one of our favorite places to stay so far. Great rooms. Comfortable beds. Friendly/Helpful staff. Hotel restaurant is fantastic. Great location. Easy walking access to the Altstadt and shopping. Easy access to the U-ban station and easy access driving to the Autobahn. Loved it. Will stay there again.

Leisure Partner

8/10

Excellent

28 Oct 2023

Michele

Very nice stay.

8/10

Excellent

30 Jul 2023

Steven

Staff was friendly and helpful - rooms were clean and large.

10/10

Exceptional

04 Apr 2023

Stephan

Nice clean hotel near central station

Leisure Family

10/10

Exceptional

20 Feb 2023

Bulend

Very near to Old town and main rail station, spacy and comfortable rooms

Business Family

6/10

Pleasant

15 Jan 2023

Wilson

why there is no extension plugs? international traveller's may require additional (head) plugs to charge cell phones, laptops, i-watches. I was instructed to go out and buy somewhere else.

Business

6/10

Pleasant

01 Jan 2023

David

Bedrooms need refurbishment.

Leisure Partner

10/10

Exceptional

18 Dec 2022

Lonson

Great staff

10/10

Exceptional

24 Oct 2021

Lauralee

Perfect Price and Close to Everything

Staff was very helpful and rooms were large and immaculate.

Friends_and_family Family

10/10

Exceptional

30 Aug 2021

Jennifer

Beautiful hotel, steps from the main train station, very convenient to old town and walking street etc..., staff was friendly and courteous, we were greeted every time when we walked in and out of the lobby. Our room was decorated tastefully and the bed was very comfortable. The breakfast buffet was ok but I think it was due to Covid so options were a bit limited.

Partner

8/10

Excellent

07 Jun 2021

Ishan

Great place..

The room starts to look a bit dated, but none the less everything was good

Friends_and_family Family

10/10

Exceptional

22 Mar 2021

Gerry

Class hotel

This is an outstanding hotel with outstanding staff. The girl on reception was incredible! Great waiter in restaurant, first class experience

Business

10/10

Exceptional

21 Jan 2020

Verified traveler

Very clean, staff excellent. Location ideal for Metro from airport and to Messe Exhibition Venue. Easy walk into old town and many restaurants and bars.

Business

10/10

Exceptional

24 Dec 2019

Verified traveler

Excellent service

Extremely efficient staff. We arrived at 9am and they allowed us to check in right away into our own room.

Friends_and_family Friends

10/10

Exceptional

11 Dec 2019

Verified traveler

Great, clean big rooms and bed. Better check in than some hotels

10/10

Exceptional

05 Nov 2019

Eitan

מלון מצוין ללא ספק אחזור

המיקום מעולה (2 דקות הליכה מהתחנה המרכזית, 7 דקות הליכה מהמרכז)
מלון נקי, נוח, שירות אדיב, ארוחת הבוקר מצוינת
יש טיפה בעיה של WIFI
הביאו לי בהתחלה חדר פינתי ללא קליטה. החלפתי חדר והבעיה נפתרה.

10/10

Exceptional

02 Oct 2019

Alvaro

Really good hotel

The swimming pool and spa are great and the rooms are classy and comfortable. Definitely a good choice.

10/10

Exceptional

29 Sep 2019

Joshua

Great location and amenities but the staff was the best part. From checking in to the restaurant and bar, they were humorous, friendly, and very responsive. Great stay.

Family

6/10

Pleasant

09 Aug 2019

Ray

Average

The door card access is not able to open the door. Average stay. Small room.

Partner

6/10

Pleasant

11 Jul 2019

Verified traveler

Good location, friendly staff
in need of some freshen-up; it's a Sheraton licence, not Sheraton per se

Leisure Family

10/10

Exceptional

21 Jun 2019

Verified traveler

Staff is excellent, helpful, warm and friendly.
Hotel is one of the best 5 stars I have ever visited.
Location is very convenient

Leisure Partner

10/10

Exceptional

08 Jun 2019

Verified traveler

If you like customer service, this is the place to go!
My wife and I are early risers, so we asked if the gym and pool could be opened early. The staff was more than accommodating. The front desk personnel would even go up to the floor and open it themselves! We also asked if we can get breakfast early and they brought out some coffee and croissants even though the restaurant was still closed. Most of our encounters were with Fabian and Francesca, who were fabulous!

Business Partner

10/10

Exceptional

21 May 2019

Verified traveler

very good service, clean, good location,
good restaurant

Leisure Partner

8/10

Excellent

05 May 2019

Amy

Recommended by friend recently stay.

So far so good , as a fan of Sheraton brand name hotels.

Family

8/10

Excellent

27 Apr 2019

Debbie

Needs a good vacuum

Good location. Walk to old town and train station. Room had someones toe nails clippings left in carpet.

Partner

10/10

Exceptional

11 Mar 2019

Verified traveler

Very clean, tidy, quiet, very helpful and pleasant staff. Lots of amenities to use. Within a short walking distance of town.

Business Friends

10/10

Exceptional

09 Feb 2019

Verified traveler

The Hotel is centrally located very close to the train station and nearby attractions as well as the shopping district.
Excellent Spa area on the top floor good size rooms and comfortable bedding.

Leisure Self

10/10

Exceptional

24 Jan 2019

Verified traveler

I wish the suanas were open in the mornings too as was the pool and workout room, but otherwise a great hotel in a perfect location.

10/10

Exceptional

19 Jan 2019

Verified traveler

Great hotel. Great breakfast

4/10

Poor

27 Dec 2018

Sophie

Close to train station, close to old town. Otherwise no-frill hotel, for business travelers rather than for vacationers. We booked a suite for family. Upon arrival, no bathrobes, had to call, was told the hotel was short on them. Did not replenish hand towels, facial tissue, tooth brush and paste after second day. Toilette bowel has a smell and a stain. Carpet old and dirty. No extra blanket in closet. Had no hotel brochure or info, bare desk. Our room had business lounge access, but front desk did not tell us business lounge had dinner. When we enquired about dinner on Christmas eve dinner, another staff told us the wrong hours for the lounge. Some staff are nice, like the ones working at the lounge on Christmas eve and Christmas day, but some are surly. Breakfast was ordinary. Had to ask for coffee/hot chocolate repeatedly (3 times for the latter to get it). It is the worst hotel for 700 dollars a night we have ever stayed in.

Leisure Family

10/10

Exceptional

13 Oct 2018

Andre

Very nice hotel, can only recommend.
Rooms are very comfortable and roomy
Very clean and modern.
Pool and jacuzzi was the best.

8/10

Excellent

18 Sep 2018

Yasmin

Great

10/10

Exceptional

11 Sep 2018

Jonathan

Very convenient location, one block from the train station. The hotel is very nice, the room was as well big and comfortable.

8/10

Excellent

26 Aug 2018

Verified traveler

Nuremberg

A centrally located hotel. The room was comfortable and spacious. The staff were helpful and friendly.
Breakfast was good. The restaurant in the evening was empty but the food was ok.

Partner

8/10

Excellent

06 Aug 2018

John

Generic, no atmosphere, but comfortable and with air- conditioning. Well located.

4/10

Poor

21 Jul 2018

Keuth

1 hour of WiFi is all you get. No way to extend it. Who decided this was acceptable?

10/10

Exceptional

09 Jul 2018

Mark

Beautiful hotel right next to historic section. Pool on top floor offers a great place to relax and view the historic city. Nice restaurants nearby. This is a great hotel.

10/10

Exceptional

16 Jun 2018

Verified traveler

Great Hotel Value

This was my second year to stay at the hotel. I continue to be very pleased with their facilities and the level of attention by the staff. It is convenient to transportation and access to the old city area. The only concern was when a tired family member requested carry-out food from a local restaurant. As it was raining when exiting the hotel, I asked staff at the hotel restaurant if I could order a plate of food to take back to the room. This caused confusion and required special permission that was not addressed. Room service was available but I was already at the restaurant entrance. The confusion may have been due to language differences.

Family

10/10

Exceptional

11 Jun 2018

Steve

Great hotel, shirt walk to walls of old town.

10/10

Exceptional

13 May 2018

BP

Excellent location and everything I needed

The location is super convenient by the central station which makes it very easy to get about. I found the staff very helpful and friendly during my stay. Enjoy my access to the gym as well.

10/10

Exceptional

07 May 2018

Rich

Our second stay there. 3 nights this time. Large comfortable clean rooms and bathrooms. I remember the staff being especially nice when we stayed there years ago and they still are. Receptionist always greeted us by name. Breakfast and bar are both pretty good

The top floor indoor pool looked awesome. Terrace at the 8th floor lounge was nice. A reason to book a more expensive room

5 minutes from the train station/S-bahn/ U-bahn. 10-15 minute walk to the river/ center of the old town

8/10

Excellent

17 Jan 2018

suzie

Comfortable hotel near station

Lovely hotel. Very close to the station. Staff very attentive. Gym etc is closed as being refurbished at the moment so you can’t use it but I was warned about that

10/10

Exceptional

02 Jan 2018

Chon Lam

Just as what is expected to be a 5-star hotel

Basically nothing to complain, everything lives up to my expectation.

10/10

Exceptional

07 Dec 2017

Elizabeth

Christmas markets

Well Worth the added expense. Hotel was more than we expected. Very close to Nuremberg Christmas market.Walking distance from the train. Loved every minute!

Partner

10/10

Exceptional

07 Dec 2017

Hodg

Nice hotel, good location

Nice hotel with lovely helpful staff. In a good position within easy walking distance of main square. The work that is being undertaken can be disruptive, banging can be heard early morning and we were on the second floor. Once the work has been done it will be absolutely fine.

10/10

Exceptional

06 Dec 2017

Theresa

Nurenberg

This hotel has the perfect location the rooms are clean and newly remodeled. You can walk from the train station and all town to the hotel within minutes! The customer service was fabulous and so was the food. I would stay here again when visiting Nürnberg.

Family

10/10

Exceptional

20 Nov 2017

Heinz Peter

Perfect stay in every respect

Great Location, Walking distance to old town, to opera house and to the railway station. extremely helpful and friendly staff.

Family

10/10

Exceptional

13 Oct 2017

Mean Gene

affordable and near Nuremberg train station

I slept like a baby on the big comfy bed that was provided

6/10

Pleasant

14 Sep 2017

Joanie

Not so great

View from room was CONSTRUCTION! Train passed by our window every 30 minutes. Room was just ok. Wouldn't go back.

Partner

8/10

Excellent

22 Aug 2017

John

3 days in Nurnberg

The hotel is ideally situated about 100 metres from the Hauptbahnhof and about 5 minutes to the old town. The room allocated was very comfortable and spacious. Very nice and no complaints. The staff were very courteous particularly the staff who assisted at breakfast. First class thanks. The breakfast options were many and provided a good start to the day. There was a wide variety of TV channels including Bundesliga coverage, which for a football fan was great. I was disappointed when I arrived at the hotel to be told that the spa, pool and gym facilities were all unavailable. Given the recent weather in Germany - very warm I had selected the hotel on the basis of the spa and particular the pool facilities. There was nothing on the hotel or Expedia websites advising that these facilities were unavailable. Having said that I enjoyed my 3 days in the Nurnberg area.

2/10

Poor

05 Aug 2017

andranik

Don't go there

Construction dirty neiborghood noisy

Partner

10/10

Exceptional

12 May 2017

Stan

Very nice hotel close to train station and old tow

First class hotel. Convenient location. Better than expected!

8/10

Excellent

25 Mar 2017

david

Conveniently close to train station

Room size was good and so was breakfast. Internet speed and service needs to be improved. Overall a good place.

10/10

Exceptional

12 Dec 2016

Colm

Great Hotel

Great location, lovely hotel, very high standard, staff very helpful and friendly. Will stay again.

Partner

10/10

Exceptional

28 Nov 2016

Verified traveler

Lovely Hotel

Comfortable, clean with attentive and polite staff.

Partner

10/10

Exceptional

28 Nov 2016

Brittany

Great weekend stay

Very friendly staff. We were upgraded to an Executive room and it was very big and comfortable. The Spa/Sauna/Whirlpool area was definitely our favorite part!

Partner

10/10

Exceptional

29 Sep 2016

john

Great Hotel

Sheraton Carlton was a great place to stay. Room was new clean and spacious. Great location to see Nurnberg staff was very helpful. I will come back to this hotel again.

Partner

8/10

Excellent

19 Sep 2016

Verified traveler

We stayed two weeks ago and loved it. Then we decided to stay there again while we had friends coming from the US. My husband was a little upset he couldn't get a newspaper in English because there weren't enough. But he got over that! The stay was just as pleasant as the first.