Name: Artotel Sanur Bali
Address: Kusuma Sari Street, 1, Sanur, 80228, ID

10/10

Exceptional

23 Jul 2026

SANJAY

The hotel is situated close to the beach and very clean. Wide choice in breakfast.

10/10

Exceptional

26 Jun 2026

Miriam

Lovely hotel, the staff were amazing, so friendly and helpful, they all seemed to be happy working there
Breakfast was varied and delicious and it was lovely to have a cappuccino brought to our table every morning
The room was clean and modern with interesting artwork
We thoroughly enjoyed our stay!!!!

Partner

10/10

Exceptional

18 Jun 2026

Morgan

No

Self

10/10

Exceptional

30 May 2026

Tong Mui

Breakfast was nice with decent coffee selection. Rooms and beds were cozy and comfy

Partner

8/10

Excellent

10 May 2026

Ernest

Rooftop pool was excellent if under used during our visit. Breakfast was good at best. Staff members were as nice as nice could be.

Partner

10/10

Exceptional

03 May 2026

Duncan

Relaxed atmosphere, some street noise, beautiful location, Best hotel staff I’ve experienced

Friends_and_family Friends

10/10

Exceptional

04 Apr 2026

Carol

Nice room, clean nice aesthetic. Breakfast was good efficient service. Good location walking distance to beach and many restaurants.

Partner

10/10

Exceptional

03 Apr 2026

SHARLENE

Great location everything just a short stroll great buffet breakfast

Self

8/10

Excellent

22 Feb 2026

Alastair

Good position for the beach and small shops. The hotel restaurant is very good

Partner

10/10

Exceptional

22 Nov 2025

Melissa

Very clean rooms. Spa services excellent and reasonably priced. Breakfast buffet with nice selection of local and international food choices and good coffee.

Leisure Self

10/10

Exceptional

26 Sep 2025

Steven

Very enjoyable hotel

8/10

Excellent

09 Sep 2025

Judy

Very interesting hotel

Nice hotel, exceptional service. Food for both lunch and dinner was very good. Nice breakfast but chaotic, not enough tables, staff serve coffee, which means you wait and only one man on the egg station. Roof top bar and pool are great. Art work round the hotel is interesting.
Disappointed we got a room on the ground floor with balcony which looked onto a brick wall.

Partner

10/10

Exceptional

10 Jul 2025

Janet

Very trendy and well designed hotel close to the beach in Sanur. Good breakfast.

Leisure Family

10/10

Exceptional

17 Jun 2025

Michelle

Love the art decor in the hotel rooms. Very cool pool vibe. Great location to the beach. Nice short walk for sunrise. Breakfast was superb.

Leisure Self

8/10

Excellent

17 May 2025

Derek

A very pleasant stay for a few nights at the end of my vacation.
The reception staff were excellent. Convenient walk to the local amenities.

Leisure Partner

8/10

Excellent

04 May 2025

Lee

Good hotel and location. Not the best beach and noise around hotel. Limited menu but good quality.

Leisure Friends

10/10

Exceptional

28 Apr 2025

Andrew

Returned again

We have stayed at Artotel a few times and it has remained amazing. Great location and always spotless clean. They have really looked after the building and it remains like new.

Partner

10/10

Exceptional

18 Apr 2025

Niki

Great location. Comfy beds. Unfortunately had room with view of concrete wall but it didn’t both us. Nice rooftop pool and bar area. Staff friendly. Close to lots of restaurants in walking distance.

Leisure Family_with_children

10/10

Exceptional

14 Mar 2025

Sheena

This is an amazing hotel! From the staff, to the ever changing delicious breakfast buffet every morning, to the large spacious modern room. Everything was perfect! Area is very walkable, close to shops, restaurants and just minutes from the beach. Would highly recommend!

Leisure Partner

10/10

Exceptional

31 Dec 2024

Elizabeth

Artotel is wonderful. The bar server leon (glasses, huge energetic smile) was amazing and took great care of my family. We all very much enjoyed the location and pool

Business_and_leisure Family

10/10

Exceptional

08 Nov 2024

Verified traveler

Hotel is well located. About 3-5 min walk from the beach. Very comfortable and clean. Staff are friendly and very helpful. Will definitely stay here again if in Sanur area. Got the room facing the main road so it was a little noisy sometimes from the car horning but other than that perfect place to stay.

Friends_and_family Friends

10/10

Exceptional

06 Nov 2024

Jon

It was our first time to Bali and we stayed 8 nights in room 413. It was a lovely stay. Everything was clean, the staff are welcoming and helpful and the breakfast has a lot of options. All was really good and we would stay again if ever in Sanur.

Leisure Partner

10/10

Exceptional

22 Oct 2024

KIM SUN

Arrived into Bali at 10.30pm and was heading to Nusa Lembongan next day so just needed an overnight stay.
ARTOTEL was perfect option not too far from Sanur Port.
Excellent and comfortable rooms with great roof top pool.

Leisure Partner

2/10

Poor

28 Jul 2024

Scott

This was \"THE NOISIEST\" Hotel we have stayed in over the past 35 years. There was continuous noise ALL day from the kitchen to the roof top bar. Doors opening and closing all hours of the early morning, day and night. Guests walking to their rooms and door noise was made louder due to the Hotel being open in the centre of the building which echoed throughout and was LOUD. The design of the Hotel is a BIG mistake which causes the noise. I would never stay again or recommend this Hotel to friends, there are plenty of other Hotels close by. The staff were very friendly but the noise was ridiculously consistent all day, every day (we stayed 7 days). If we hadn’t paid in full upfront, we would have changed Hotels after 2 days.

10/10

Exceptional

22 Jul 2024

Sharon

Great hotel could not fault anything

The Artotel was just great from the moment we arrived were greeted by friendly helpful staff on reception. The rooms were lovely a really good size and very clean, all areas of the hotel were spotless really staff were cleaning from first thing on a morning till night. Great breakfast every morning plenty of choice, lovely pool and bar on the hotel roof nice place to chill out. great location too lots of shops bars and restaurants all round the hotel and just a short walk to the beach we will certainly stay here again

Partner

8/10

Excellent

18 Jul 2024

Verified traveler

Great rooftop pool! First floor room a bit noisy due to breakfast prep.

Self

10/10

Exceptional

05 Jul 2024

oldes

This hotel excels in every aspect. Definitely recommended!

Friends_and_family Family

10/10

Exceptional

01 May 2024

Theresa

Wished we stayed longer.

Clean hotel in the heart of Sanur. Wonderful staff, comfortable bed. Great breakfast buffet. Close to restaurants. Arranged an airport shuttle for us and took that worry away. We wish we had stayed in Sanur longer.

Friends_and_family Friends

8/10

Excellent

26 Jan 2024

Mike

Nice hotel

Nice hotel close to beach and easy walk to bars and restaurants. Good breakfast.
Pool was nice but no shade as staff insisted umbrellas were taken down even with no wind. Lots of effort to nake the hotel arty but jot enough making it practical

Partner

10/10

Exceptional

24 Jan 2024

Duncan

Welcome to Bali

Very relaxing 2night stay.
Perfect location, very clean & Extremely attentative staff.
Only adverse comment would be lack of usb/usc ports in the room.
Very enjoyable stay

Friends_and_family Friends

10/10

Exceptional

14 Jan 2024

Michael

The Artotel, Sanur Bali hotel is literally a work of art. The staff were helpful and friendly. The dine in options and food quality meant we didn't didn't venture out for meals. The room was large, spacious and super clean.
The hotel is not on Sanur beach which is a 3 minute walk away at the end of the street. If you can live without ocean views from your room, this hotel is the place to stay.

Leisure Partner

10/10

Exceptional

06 Jan 2024

Daniel

This hotel has the BEST customer service I've ever seen. Everyone is so polite and willing to help if you have a question. The infinity pool on the roof has the best view. Great breakfast options. 3 minutes away from Sanur Beach. I HIGHLY recommend this hotel for your stay in Bali.

Leisure Self

10/10

Exceptional

26 Nov 2023

Victoria

We have only stayed one night but the experience has been wonderful. The staff have been the most helpful & welcoming. Would definitely stay here again.

Leisure Partner

8/10

Excellent

17 Nov 2023

Andrew

We enjoyed our stay. The staff are very attentive.

Leisure Family

10/10

Exceptional

09 Oct 2023

Britta

Great stay!

Leisure Friends

10/10

Exceptional

23 Sep 2023

ilene p

Excellent choice in Bali

This was our 3 rd stay at Artotel in 6 years. Fabulous as always. Great location to boardwalk and delicious gelato a few steps away.

Friends_and_family Family

10/10

Exceptional

23 Sep 2023

Mahomed

Location and staff excellent. Great breakfast

Leisure Family

10/10

Exceptional

04 Sep 2023

Verified traveler

Excellent hotel in Sanur

Fabulous stay. Clean, well appointed spacious rooms and friendly staff

Partner

10/10

Exceptional

02 Sep 2023

Darrell

The rooms were nice and had plenty of power and lighting

10/10

Exceptional

20 Aug 2023

Mark

The staff could not do enough for us, they where always friendly and always seemed to be cleaning the hotel.
Was noisy with doors closing through our the night waking myself and baby, maybe some rubber stoppers be fitted to prevent this.

Leisure Family_with_children

10/10

Exceptional

19 Aug 2023

Ilknur

It was a good hotel, nice breakfast, good design, good size, close to shops and restaurants. I can stay again

10/10

Exceptional

13 Aug 2023

Mark

Funky Hotel

Brilliant placed close to the beach, brilliant design and we loved the building. Rooms have great Artwork and are really funky. Breakfast is buffet with a great offering of options, staff are so lovely and caring. We had massages in the Hotel, they were excellent and it’s a beautiful room and girls were fantastic. A must!!!! We stayed 4 nights and would recommend staying there. Lots too restaurants close and beach is a fun place to visit.

Partner

10/10

Exceptional

05 Jul 2023

Pamela

Very clean, modern, professional, extremely friendly and nothing was too much trouble

Leisure Partner

10/10

Exceptional

24 May 2023

Rajee

Excellent stay. Room was large and the bed/pillows were super comfortable. Best sleep in a long time. Short walk to beach, restaurants and bars. Service was friendly and quick. Breakfast was good with a variety of food to choose from. Lovely to sit at breakfast and watch the world go by. Good internet connection for working while on holiday.

Leisure Partner

10/10

Exceptional

18 May 2023

Nicole

Having a coffee pod machine in the rooms was fantastic, comfy beds, great location, cool pool, beautiful people to help you at breakfast

Leisure Friends

10/10

Exceptional

08 Apr 2023

Caroline

Beautiful property. Lush with greenery. Beautiful breakfast area and nice breakfast. Stayed one night but can see it’s within walking distance to many nice shops and modern looking restaurants. Did not like that you can hear children, footsteps, work, trucks at night. Earplugs help.

Leisure Friends

10/10

Exceptional

13 Feb 2023

Ming Long

I totally LOVED this place. It's artsy fartsy, everything is clean, the people and staff there speaks great english, super attentive and is great.

Although the spa may not have as a super high class vibe as certain places, our consultant was Koh Ming (unsure how to spell), and was really good! Had a discound as an expedia member and I'm so glad we came here while our friends went to Glo Sanur for massage and was disappointed there.

The food was also awesome, we wondered why we even went to other parts of Bali to eat local food.

Leisure Family

8/10

Excellent

23 Jan 2023

Lothar

I like the location and the place is very clean with a very friendly staff, wifi very good, breakfast ok. I like the pool but the area around the pool needs to be completely updated. There is no or very little shade. the whole area around the pool should be covered with what the Australian call \"SHADE CLOTH\". At present no matter what you will get sunburn. I think someone should pass that on to the Hotels Management.
In general everything else is ok.
Regards
L. E. Trader

Leisure Partner

8/10

Excellent

05 Jan 2023

Joshua

Hotel is in a great location for Sanur, easy walking distance to dining, beach, and shopping.

Hotel was very clean and nice rooms, however the one thing it could improve on was the timeliness of service. Whether it be serving food, serving coffee, checking rooms on checkout, they all were just very slow and sometimes forgotten after asking multiple times at breakfast. The evening service was better but the morning services need to improve.

Overall though, that wouldn’t stop me from staying again as all staff are very friendly and the hotel itself was very nice.

Leisure Family

10/10

Exceptional

25 Nov 2022

Lucie

Excellent location

Lovely hotel, great staff.
Our room, a studio 30 was a reasonable size for 2 people. We had a great bathroom and a small balcony.
The common areas are gorgeous, beautifully decorated. The pool is lovely and as it is on the rooftop, it gets quite hot in the middle of the day. We were told it gets too windy to put up and shade or umbrellas. There is a tiny area in the shade if you get there early. It’s a great space for a sunset swim.
Breakfast was extensive and the freshly cooked egg station was lovely.
The hotel is well located, just a few minutes walk to the beach.
Happy to recommend.

Partner

10/10

Exceptional

10 Nov 2022

Wendy Jan

Great hotel in a great location of Sanur.
Only 1 thing I would suggest!
Need umbrellas around the pool.

Leisure Self

8/10

Excellent

01 Oct 2022

leanne

interesting architecture and Art work from local artists. great staff very helpful

Leisure Family

8/10

Excellent

11 Sep 2022

Jessica

Convenient, Stylish, Comfortable

I found Artotel Sanur on Facebook during Covid and decided I had to stay here on my next Bali trip, even though I normally stay in Seminyak. Pretty good value and I'd stay again.
Pros:
* Close to the airport. The Mandira Toll Road was only around Rp15,000 to use, but shaved 30 minutes off the trip.
* Close to the beach and numerous eateries, yet still quiet.
* Breakfast buffet was tasty and plenty of options, both Asian and Western.
* Hotel team friendly and helpful. There was a problem with my door key reader, which was sorted out within 15 minutes.
* Small balcony off the back ideal for drying swimwear or dive gear before flying home.
* Gorgeous interior that felt more like a gallery than a hotel. Love the staircase!
* Get a room at the back for stunning sunrise Mt Agung views. 😃

Opportunities:
* Water refills given but you have to ask at reception or restaurant. Why not put dispensers on each floor to encourage water consumption and also avoid creating busy work for the restaurant team when we can self service? Especially when the team *were* busy during service, based on the backlog of empty glassware stacked on the service bar area.
* Coffee pods and small toiletry bottles aren't eco friendly, but then drinking water is provided in reusable glass bottles. Not so eco friendly.
* The rooftop pool doesn't have any shade. It is flaming hot up there. The upstairs bar didn't have water, I had to trek to the ground floor restaurant. Water and shade needed.

Self

8/10

Excellent

31 Aug 2022

Christina

Hotel is nicely designed, love the artsy vibes. Pool is nice too. However, it gets kind of dark at night there's no light in the building and limited lights outside the room. Room likewise is also dark when is at night with all lights on, the designs can be improved to make it brighter perhaps.
Location is good nearby there are food and a short walk to the beach .

Leisure Self

8/10

Excellent

29 Aug 2022

Stephen Francis

The staff are terrific: fun, friendly and helpful. Room looking a little tired - scuffed paintwork, chipped tiles, bathroom sink drainage very slow. More detail to attention is needed when servicing the room; on a few occasions I had to ask for towels, replacement coffee pods, shower gel... Good coffee and omelettes at breakfast, but could do with some healthier cereal options than the sugar-laden varieties on offer. Dinner with friends in the hotel restaurant was good quality and reasonably-priced. The rooftop pool area is very pleasant and generally peaceful during the day. The location is very convenient for local shops, restaurants, bars and massage/beauty salons, the beach is a 5-minute walk at the end of the road, and another 5-10 minutes walk north presents a selection of good beachside restaurants.

Leisure Self

10/10

Exceptional

15 Aug 2022

Patricia

Stone throw away from beach where you can enjoy a long peaceful walk on paved pathway. Great value for money

8/10

Excellent

08 Aug 2022

Robert

Great stay

Everything was pretty good. The breakfast was good. The only complaints that the fridge didn't get cold enough (no compressor type) and we preferred a kettle in the room.

Partner

10/10

Exceptional

26 Jul 2022

Yen Lin

Checking was fuss free, room was gorgeous and clean and the air conditioning was to die for.

Hotel is located in a great area with a night market and supermarket within walking distance and a Italian restaurant with a gelato storefront (you’ll see the queue from afar)

I will definitely stay here again!

Leisure Self

10/10

Exceptional

18 Jul 2022

Craig

The staff were 1st class. The property had everything I needed. Excellent value for money. Great breakfast. nice quiet safe area.

Leisure Partner

10/10

Exceptional

18 Jul 2022

George

Everything great

10/10

Exceptional

17 Mar 2020

Sherlynn

Friendly & kind staff, Hotel is quirky in terms of design and art. The spa is a great place to pamper yourself after a long day! Pool is great too, with so much access to the sun if you intend to sun tan. Overall, the place is easy to access, will come back again! Thank you!

Leisure Partner

10/10

Exceptional

07 Mar 2020

Adrienne

The hotel is beautiful and the staff was amazing! The location is right in between the main strip and the beach. I plan to return in the future and recommend it to others!

Leisure Self

6/10

Pleasant

08 Feb 2020

Verified traveler

My stay was good but the music was annoying me everyday from 6 pm to 10 pm music was playing in restaurant and by pool and I was feeling like I’m in that party too

Friends_and_family Family

10/10

Exceptional

24 Jan 2020

Verified traveler

It was great! We loved our stay. Don’t forget to visit the rooftop pool! The food is amazing

Leisure Partner

10/10

Exceptional

16 Jan 2020

Verified traveler

Hotel convenient to beach very modern and well maintained

Leisure Self

10/10

Exceptional

08 Jan 2020

Frederick

Fantastic place to stay

Awesome. Great location. Lovely staff. Nice breakfast. Near great Sunday roast Tratoria. And great ice cream shop.nice beds. Clean. Thank you.

Partner

10/10

Exceptional

08 Jan 2020

Helen

Good location, very clean. Rooms are not the biggest but makes up in cleanliness and modern feel to the hotel.

Leisure Family_with_children

10/10

Exceptional

15 Dec 2019

Verified traveler

Great location, friendly helpful staff, nice quiet pool.

Friends_and_family Partner

10/10

Exceptional

09 Dec 2019

Verified traveler

This hotel has a soul. Large room with good amenities. Staffs were friendly and attentive. Most importantly is the reasonable price. I enjoyed many benefits booking through Expedia. F& B discounts, late check out and free spa. Please try the spa, it was really relaxing with relaxing price as well.

Leisure Family

10/10

Exceptional

02 Dec 2019

Verified traveler

The hotel is very unique and architecture was great.

Leisure Friends

4/10

Poor

27 Nov 2019

Nkim

Staff were young, happy and helpful. Breakfast buffet was fresh, good coffee.

Pool area has very limited shade, step ladder from pool is rusty and unstable. Wooden decking is needing repair (dried split wood with broken sections) Pool had scum a nbd mould around entire edge of pool.

Shower pressure in my room was weak and intermittent and water pressure was weak. Mould around seal of basin and bench.

Nightly music entertainment with no one in the bar other than staff was loud and unwanted.

I would not recommend this hotel to families, people wanting to relax in or around a pool or those looking for a restful and peaceful hotel.

Leisure Self

10/10

Exceptional

26 Nov 2019

Wee

Good

Business

8/10

Excellent

19 Nov 2019

Mogann

Great Location

Great location, near to everything including the beach. Free shuttle to the Beach Club. Food and drink slightly more expensive than nearby restaurants tho. Special events organised for night activity.

Partner

8/10

Excellent

15 Nov 2019

Verified traveler

Very well managed hotel. Good buffet breakfast.
Other meals in the restaurant not so good. The standard room is described as a suite, it is not it is a standard room.

Leisure Partner

10/10

Exceptional

10 Nov 2019

Verified traveler

Beautiful property and the room was exceptional for the price.The customer service was top notch! We will stay there again on our next trip!

Business_and_leisure Partner

8/10

Excellent

07 Nov 2019

Verified traveler

Good location, quiet area. Good size rooms, breakfast offerings ok but not great.

Leisure Friends

8/10

Excellent

27 Oct 2019

Patrick

Not bad hotel except 2 things

Overall the stay is good, except two things. Firstly, the internet connection is very poor, it drops out automatically every 5 minutes. I complained to the front desk but did not improve. It can be very frustrating. Secondly, as previous reviewers mentioned, it’s noise at night because of the live music at the restaurant until 10 pm. If these two things are not your concerns, it is recommended to stay at this hotel as the location is very convenient.

Partner

10/10

Exceptional

23 Oct 2019

Verified traveler

Clean rooms and hotel, great food, great service, highly recommended

Leisure Family

8/10

Excellent

20 Oct 2019

Verified traveler

Hotel is great, centrally located in Sanur. Sanur is much quieter and more relaxed area than Seminyak etc. Stayed at Artotel for one night on the way to Nusa Lembongan.

Leisure Partner

10/10

Exceptional

18 Oct 2019

Verified traveler

This hotel is great and in a great location. The staff sang happy birthday to me which was an unexpected surprise. We will stay here whenever we are in Sanur.

Leisure Partner

10/10

Exceptional

17 Oct 2019

Michael

Good location and bespoke arty hotel

Nice hotel, in a great location. Just by the beach and very close to lots of restaurants. Breakfast was really good with a big choice. Infinity pool was a welcome site after a hectic morning sightseeing.

Partner

10/10

Exceptional

16 Oct 2019

WOLFGANG

Great hotel

Great location, with beach, shops and eats very close by. Studio 30 very comfortable. No conditioner or body lotion, though. Beach towels only available at beach club which is about 30 minutes on foot or a short drive away. Beach is just a few steps away, though. Breakfast is excelllent. Check in is slow (this was our 2nd staty at the hotel). Will stay there again.

Partner

10/10

Exceptional

14 Oct 2019

Bren

Artsy, hip atmosphere & room decor. Great location, infinity pool, customer service oriented staff.

Leisure Self

10/10

Exceptional

18 Sep 2019

Verified traveler

Staff here is so nice and welcoming. They gave us a cool towel and refreshing drink upon check in. Then pool was nice and our room so comfy

Leisure Friends

8/10

Excellent

14 Sep 2019

SITI

Average

The spa is the best! Thank you Pertiwi! ❤️

Partner

10/10

Exceptional

26 Aug 2019

Emily

Hotel stuff is very friendly! And breakfast group are very nice too! The hotel style is very unique. Love the root top!

Friends_and_family Friends

10/10

Exceptional

04 Aug 2019

Leanne

We had a wonderful stay-the location is fantastic within easy reach of the beach and many restaurants, staff are wonderful. The room is very nice the bed a little hard fur our liking
Overall it was a great stay
Thank you !

Partner

10/10

Exceptional

03 Jul 2019

Ang

Another very enjoyable stay. Great location, service and accommodation. I love there spa and highly recommend it.

Leisure Family

10/10

Exceptional

01 Jul 2019

Verified traveler

Great hotel, great restaurant, great massage from Bella.

Leisure Self

10/10

Exceptional

28 Jun 2019

Tonya

Wonderful Location

The hotel itself was wonderful, there were little touch ups needed here and there, but the view from the top deck and pool alone were worth it. Not to mention the fantastic rooms and wonderful spa services. Definitely recommend taking advantage of their great spa specials and their wonderful breakfast. Customer service was outstanding!

10/10

Exceptional

24 Jun 2019

Verified traveler

Lovely hotel,great service.Close to ocean and cafes and restaurants. If anything can be a little noisy but hey its Bali.

Leisure Partner

4/10

Poor

02 Jun 2019

Verified traveler

On first view the hotel presented very well. It is an interesting concept and still quite new, about 2 years old. Its situation is great, within 2 mins of the beach and close to shops and restaurants. The major issue was the very poor service and lack of guest consideration.
The only problem with the building design was the noise. In a third floor room the noise from the ground floor resaurant and the fifth floor bar was intrusive. The main issue was staff inflexibility and poor service. The buffet breakfast regularly ran out of items. No floor manager was on hand to organise replacement. My room was poorly cleaned and one day not cleaned at all until requested at 5.0 pm. The 5th floor bar was closed to accomodate Muslim end of fast prayer sessions but guests were not informed. The advertise specials were not honoured in the ground floor bar. The restaurant offered live music whicch was so intrusive guests could not talk to each other. Requests to staffto lower the volume were met with “sorrynot possible” This was a common aspect, with staff being unable to accomodate reasonable guest requests.

Leisure Partner

10/10

Exceptional

28 May 2019

Verified traveler

Great staff always very helpful and friendly. Great location to beach and restaurants. Second stay this year and we are back a couple more times this year. Highly recommendable

Leisure Family

10/10

Exceptional

28 May 2019

wayne

Excellent hotel with its own beach club !!!. Cannot fault it

Partner

10/10

Exceptional

23 May 2019

ChristianCullum

Around great place to stay no real faults ggggggggggggggggggggggggggggggggggggggggggggggggggg

Leisure Partner

4/10

Poor

22 May 2019

Amanderan

When we arrived at 3.30pm our room wasnt ready despite check in being 2pm. We had stayed there the night before in a different room as we had originally booked 1 night but our plans changed and we needed another room but couldnt book the same room.
Building work is on going next door 24/7. Noisy.
The swimming pool only has a few sunbeds, get there early..views of building works from the pool. Pool wcs out of service.
Our bathroom floor had been cleaned, but wouldn't dry all night and smelled like it jaf had been cleaned with urine. Awful. Breakfast ok if you want indonesian food. No good for international travellers. No consistency. Croissants one day, none the next.. waited ages for coffee to be served. Ordered cooked eggs and was given some previously cooked and not collected by person who ordered them.
Hotel is NOT on the beach dont mix this up with Arthotel Beach Resort.
My advice....stay elsewhere. There are loads of better choices

Leisure Partner

6/10

Pleasant

22 May 2019

Amanderan

We checked in after a late arrival at 11pm and the reception staff was very helpful.
Room was on ground floor so noise from reception could be heard which wasnt great

Leisure Partner

10/10

Exceptional

18 May 2019

Neil

Great staff, good food and nice hotel rooms. The Beach Club is great, too.

8/10

Excellent

10 May 2019

Alex

Distinctive styling, great staff and convinent locatoin, very nice breakfast. Nearby beach wasn't a nicest one though.

Leisure Partner