Name: Hyatt Regency Princeton
Address: 102 Carnegie Center, Princeton, 08540, US

10/10

Exceptional

05 Aug 2026

Frances

Perfect hotel for all ages.

10/10

Exceptional

04 Aug 2026

Rong Hui

Nothing beats friendly staff

10/10

Exceptional

03 Aug 2026

Abigail

Property is always clean some of the staff is very nice.
The ice machine was not working that was a bit inconvenient

2/10

Poor

03 Aug 2026

Daniel

Extremely disappointing stay — no sleep thanks to the hotel
I stayed here last Friday expecting a quiet night. Instead, the hotel was hosting some kind of party that was extremely loud until midnight. Staff told me the event would be finished by 11:30 pm. It wasn’t.
It got worse. At 3 am a group of people were still singing at the top of their lungs and hotel staff did absolutely nothing to stop them. I ended up awake the entire night.
If you value sleep, do not stay here on a night when they have an event. The noise control is non-existent and the staff’s assurances are worthless.

10/10

Exceptional

03 Aug 2026

Kadii

Clean room

4/10

Poor

02 Aug 2026

AJIT

I reserved two bed for a reason with two night stays and on the other hand I was provided one king bed with a sofa which i managed my two nights stay with utmost discomfort. I urge Expedia to review and adjust the two nights charges to acknowledge and use as lesson learned for future travelers.
I appreciate your consideration.

Ajit Das

10/10

Exceptional

02 Aug 2026

David

Clean room.

10/10

Exceptional

01 Aug 2026

Ashley

Loved the pool, clean, location and the staff was very helpful.

8/10

Excellent

01 Aug 2026

Tricia

Our room was on the ground level, atrium view with a balcony. Downside to that is that when you step out on your balcony or open your curtains, there are people right in your face because there is a seating area directly in front of the balcony on that level. Unfortunately, when we checked in, we were told that there were no other rooms available on a higher level. On another note, breakfast was good.

10/10

Exceptional

31 Jul 2026

Hannah

The hotel is very clean and pleasant, but I think the reception could use a bit of a boost. Overall, though, I had a great experience staying here!

10/10

Exceptional

30 Jul 2026

Reymyl

Room was clean and early check in was available

10/10

Exceptional

29 Jul 2026

Justica

Amazing

6/10

Pleasant

29 Jul 2026

Ashish

The overall experience was okay, but I was disappointed with the staff’s attitude. They did not seem welcoming or attentive, and the customer service could have been much friendlier. I hope they improve their approach to make future customers feel more valued.

10/10

Exceptional

28 Jul 2026

DARDAN

Great hotel, great service. Stayed here one night with my husband and kids for our Sesame place trip. Will be staying again!

4/10

Poor

28 Jul 2026

Amir

I recently stayed at the Hyatt Regency Princeton, and while the property itself was clean, comfortable, and well-maintained, my overall experience was overshadowed by a very concerning incident involving the housekeeping department.

After checking out, I realized my Apple AirPods were missing. Based on the information available to me, it appeared that a member of the housekeeping staff had taken them. When I contacted the hotel to report the missing item, I felt that my concerns were not handled transparently, and I was given information that I believe was inaccurate regarding what had happened. While I appreciated the hotel’s accommodations and amenities, this experience significantly impacted my trust and confidence in the property’s handling of guests’ belongings. I believe situations involving lost or found personal property should be investigated thoroughly and addressed with honesty and accountability.

10/10

Exceptional

27 Jul 2026

Julia

Cleaned room

10/10

Exceptional

27 Jul 2026

Sandy

Gorgeous! Amazing staff, clean, quiet and relaxing environment. Rooms were immaculate. Had both dinner and breakfast in my 1 night stay, Dinner, despite us getting in late and they stop serving at 10p the staff was welcoming and were quick to accommodate. Would definitely return!

10/10

Exceptional

26 Jul 2026

Sola

Great place to stay!

6/10

Pleasant

25 Jul 2026

Wesley

Carpet was worn threadbare in in places and a crack at the top of the wall let in light and sound from the room next door. Staff was helpful and breakfast was good.

10/10

Exceptional

23 Jul 2026

Nan

Spacious

6/10

Pleasant

23 Jul 2026

Edward

I booked a king bed and they claimed they were sold out and had to get room with two beds. They know how to take the reservation they do not know how to hold the reservation.

6/10

Pleasant

22 Jul 2026

Roger

Overall, the hotel itself is beautiful, clean, and has a lot to offer. The restaurant was excellent, the bar staff was friendly and attentive, and once I was moved to a different room, the property was very enjoyable.

Unfortunately, my experience started off poorly. The first room I was given was dirty, had an unpleasant smell, and was not what I had originally paid for. I had reserved a balcony room but was instead placed in a king room without the balcony I expected.

What made the experience worse was my interaction with the manager. When I called from my room to explain the condition of the room, I was speaking on speakerphone because I didn’t even want to hold the room phone to my ear due to how unclean it felt. The manager accused me of yelling, which was simply not the case. To avoid any misunderstanding, I told her I would come to the front desk so she could see that I was calm and respectful. She insisted I didn’t need to come down, but when I arrived anyway, she had security waiting and stated that she felt threatened. At no point was I disrespectful, aggressive, or threatening. I was simply trying to resolve a legitimate issue with the room I had been given.

Despite the disappointing customer service from management, I want to recognize the rest of the staff. The restaurant and bar employees were outstanding, and the hotel itself is beautiful and well-maintained.

10/10

Exceptional

20 Jul 2026

Venkata

Great experience !!!

Partner

8/10

Excellent

19 Jul 2026

Junyong

Good hotel to stay and staff is nice. Just a bit surprised that mess up our room when we arrive but they got it solve out.

Family_with_children

6/10

Pleasant

19 Jul 2026

Michelle

Hallways needed a good vacuum, leading to rooms - somewhat dated. Room, itself wasn’t as clean, as it could be - cobwebs in corners, mold in shower, dust and hair on bathroom floors, carpet not fully vacuumed, old disposable coasters for the cups. I would expect more from a Hyatt. Also, extremely noisy from neighboring rooms and doors leave tremendous gaps - can see light into the room, from the hallway, including the adjoining door from another room.

Partner

10/10

Exceptional

19 Jul 2026

Tamarra

The room was very spacious. I was very much surprised by that. I’ve also planned another day at the same location in the upcoming weeks.

Self

2/10

Poor

18 Jul 2026

Dennis

Time to close his Hotel and go through major renovation improvements.

10/10

Exceptional

16 Jul 2026

Michael

.

Self

10/10

Exceptional

13 Jul 2026

Owen

Good amenities, helpful staff

6/10

Pleasant

13 Jul 2026

Luis Eduardo

The hotel is nice, and the service is good too. The rooms with balconies are spacious. We had a bad experience with the cleanliness of the room; there were dirty spots in various places, including the bed's duvet. We called reception, and they resolved the issue that same night and offered to move us to a different room the next day. The buffet food was good, with a variety of options. The staff was excellent and very attentive. Overall it was a good experience.

Family_with_children

10/10

Exceptional

12 Jul 2026

Angela

Large, clean rooms! Great amenities! Feels like you are on vacation! We were staying for a wedding and everything was fantastic! We will be back!

Partner

10/10

Exceptional

11 Jul 2026

Daniel

great place great breakfast

10/10

Exceptional

10 Jul 2026

Crystal

We needed a place quick, got a room here and the hotel is stunning! Rooms clean and cool. Easy check in and out!

Family

8/10

Excellent

10 Jul 2026

Krishnan

We chose the Hyatt in Princeton as a refuge after the nearby hotel that we had booked failed to meet expectations. All in all, a very nice hotel and atmosphere, and the last-minute price was very reasonable. The restaurant was excellent, both for food and service. The front desk staff were not as courteous as we would have expected from a Hyatt Regency property—there wasn't much in the way of \"welcome\" or \"enjoy your stay\" or \"thank you for choosing Hyatt—but generally fit the stereotype of New Jersey as, well, to-the-point, and nothing more.

We experienced two power outages on consecutive days, unrelated to the passing storm. They were localized to the circuit serving our room, and affected all the lights and power outlets (but not the A/C, thankfully.) The engineering staff responded quickly both times, but losing 10-15 minutes of electricity when you're getting ready, or having the lights go out mid-shower or mid-shave, or waking up to a phone that hasn't charged can really mess up your morning. I hope hotel management is taking note of these occurrences and upgrading circuits where necessary.

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

sridhar

The room itself was average, but the carpet was torn and visibly damaged. Additionally, a gap under the door allowed bright light from the corridor to shine directly into the room all night, which disrupted our sleep.

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

cynthia

It was ok

10/10

Exceptional

09 Jul 2026

Emma

The Princeton Hyatt Regency is the ideal of hotels. It is well maintained, clean, quiet, comfortable beds and room layouts, and they have been very thoughtful of ways to improve the guest experience. There is a beautiful bar and restaurant area. The location is a bit secluded and one can take a lovely walk in the courtyard between the hotel and the other buildings in the complex). The indoor koi pond is also lovely. 10/10, no notes.

Partner

10/10

Exceptional

08 Jul 2026

Prabhuram

Good sray

10/10

Exceptional

08 Jul 2026

Thomas

nope

Partner

10/10

Exceptional

07 Jul 2026

Philip

This place was perfect for a local lacrosse tournament. The rooms were clean, hotel had everything you need and of course the kids loved the pool. Big plus was the free bags of ice in the lobby which was clutch while getting the cooler ready in the am.

Super closer to Princeton University and Mercer County Park (where we played)

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Forrest

The overall experience was pretty good. The only issue I had was there were a couple bugs in my room. I did let the front desk know and they had loss prevention come and take care of it. I would definitely stay here again. The hotel was nice. The kids loved going to Princeton which was close to the property.

10/10

Exceptional

07 Jul 2026

Jenn

The hotel had a resort like feel. Our room had a balcony with a view of the atrium which was nice. It kept the room from feeling stuffy. Definitely booking here again.

Partner

4/10

Poor

06 Jul 2026

Daizanah

We did not have the most comfortable stay at the Hyatt regency. For one the pull out bed is very flimsy and you can feel the bars underneath, the sheets were very very thin and hard with no softness, the toilet seat broke upon upon opening. The shower was stained, the carpet had dirt like it was not vacuumed, and there was lots of rust on surfaces. Truly was an uncomfortable stay and will not be back.

Family_with_children

10/10

Exceptional

06 Jul 2026

Tami

Staff was friendly, room was clean, we enjoyed our stay.

6/10

Pleasant

06 Jul 2026

Gary

We stayed here on the July 4th holiday. The hotel was nice, but the staff not so much. Our car battery died and they told us they could not jump our car because of hotel policy. Really? Horrible. Luckily there was a great guy from Maryland named Brian that went out of his way to get our car started so we could drive to Auto Zone for a new battery. Kudos to Brian.

The entrance also had a weird smell when you entered almost like something you would smell at a barber shop.

The food was over priced, the pool door stuck and wouldn't allow anyone's card key to open it. The gym was nice and bed comfortable.

Family_with_children

10/10

Exceptional

05 Jul 2026

Jocelyn

Recommend if you’re in the area. Great stay !

Family_with_children

8/10

Excellent

05 Jul 2026

Inder

Check in was quick. Room was clean. No microwave or vending machines. There is an ice machine. Swimming pool and gym are adequate. No exhaust in the bathroom making it very foggy after bath. Water in the shower stall drains very slowly. Other than this, food in the restaurant was great. Housekeeping is good too.

Friends_and_family Family

2/10

Poor

05 Jul 2026

Charbel

Horrible customer service from a so called FD Supervisor. Pool was always dirty.

The FD supervisor was so disrespectful and disgusting to the point where I will complain to Hyatt and Pritzker. This lady should not be held a position in customer service.

Kept me and my kids for almost 30 min past 3PM telling me 3PM is the start of check in doesn’t mean it’s guaranteed. Who the heck trained you to be an agent.

Came back to us saying I was coming to tell you that I got a room for you but kept us waiting because she didn’t like my way of talking. What now ? You must be kidding me. I’ve worked in hotel for Almost 15 years as FD manager, AGM and GM for high end hotels and If she worked for me she would be fired on the spot.

Family_with_children

2/10

Poor

05 Jul 2026

Yuki

Front staff was terrible.

10/10

Exceptional

03 Jul 2026

Ron

Great stay! I would certainly return!

2/10

Poor

02 Jul 2026

Annelise

I could hear the toilets flushing. Do not stay here.

Family_with_children

10/10

Exceptional

30 Jun 2026

Johanne

Excellent

Partner

8/10

Excellent

29 Jun 2026

Juah

The room was clean. The parking was good stuff was very nice and friendly.

Family

10/10

Exceptional

23 Jun 2026

Rebecca

Clean and new facility, very helpful staff, very spacious lobby, and very conveniently located. We had a great stay

Family_with_children

10/10

Exceptional

21 Jun 2026

Andre

This was my 2nd time staying at the Hyatt Regency in Princeton, NJ. We stayed there last year as well during a college tour. No hassle check in, clean room, and reasonable cost. The overall energy was just positive. On site breakfast buffet was delicious, and service was perfect.

Family

8/10

Excellent

16 Jun 2026

Xiaolin

good and friend staff. breakfast is good

10/10

Exceptional

16 Jun 2026

Jesús

I always stay here. by far the best place in town. Good size rooms.

10/10

Exceptional

16 Jun 2026

Karla

by far the best place in town. Be sure to get the rooms with windows to exterior. Windows to the interior of the hotel, can be a bit noisy with people.

8/10

Excellent

15 Jun 2026

Irena

Two adjacent elevators were not working. This made movement with luggage across the entire floor tedious.

Partner

4/10

Poor

15 Jun 2026

Adel Ashour

A room you have in the bed, Rooss my room is 355 woman in a desk working night very very mean I’m never go again the same place

10/10

Exceptional

14 Jun 2026

Zina

Always a pleasure. This is the place my niece and I go after we’ve gone to the theater in New York and head back toward the DMV.

Friends

6/10

Pleasant

08 Jun 2026

Sunil

Staff could be more helpful and polite!

10/10

Exceptional

07 Jun 2026

Nathani

Wonderful!!! The best hotel I've ever been to in NJ.

Business Family

6/10

Pleasant

07 Jun 2026

YAN

The front desk is bad!

Family_with_children

10/10

Exceptional

07 Jun 2026

Jessica

Parking was super convenient and easy. Staff was friendly and helpful with a lot of energy. Place was immaculate.

Partner

10/10

Exceptional

07 Jun 2026

Srivatsava

Room was spacious and clean.

Family_with_children

10/10

Exceptional

05 Jun 2026

Shutian

good

Family

2/10

Poor

05 Jun 2026

Mary

I give this review one star because our room was clean and overall just fine. But I couldn't believe the state of the property. We were on the 4th floor and on our first night could smell something awful near the elevator bank/ice machine. It turned out it was a dead mouse and by the smell it had been dead for a while. We called down to housekeeping to report it and it took TWO DAYS for them to remove it! Then the elevator broke and was unrepaired for another 24 hours+! Lastly, I was only sent a receipt for part of my bill and when I called to request full documentation of my expenses, I had a very rude conversation with the front desk, refusing to send me my receipt! I am shocked by the terrible customer service and state of the property. I will not return to this Hyatt.

Friends_and_family Friends

6/10

Pleasant

27 May 2026

Thomas

It was fine.

Partner

8/10

Excellent

24 May 2026

Michael

Nice, large room and great location for Princeton reunions. Overall a nice hotel. The linens were surprisingly ratty- bath towels were thin and torn, and my pillowcase had a hole in it.

Partner

10/10

Exceptional

24 May 2026

Jessica

Frank the bartender was great!

Friends_and_family Family

10/10

Exceptional

22 May 2026

John

Great breakfast, attentive staff, nice convenience options, good gym

Self

10/10

Exceptional

21 May 2026

Jua or Shala

Just as advertised!!

Family_with_children

10/10

Exceptional

19 May 2026

Kathryn

Okay

6/10

Pleasant

18 May 2026

Linhui Julie

poor noise insulation - it is rather easy to hear the conversation and the TV next door

Family_with_children

10/10

Exceptional

18 May 2026

Shawn

Great

10/10

Exceptional

17 May 2026

Martha

I appreciated the restaurant menu.

Self

10/10

Exceptional

13 May 2026

Kunming

Everything is perfect, clean room, good breakfast, helpful staff, plenty parking spaces, and so on. We stay 3 nights. My husband and I both like it. We will be staying there next time if we come to New Jersey.
The only shortcoming is that there are two elevators in the hotel, which one is on the left, the other is on the right side. You have to know your room which elevator is on the left or right side. Of course the front desk staff will tell you that. And you have yo remember it. Otherwise you will have to come down to take the right elevator to find your room.

Family

10/10

Exceptional

12 May 2026

Shawnthea

Nice hotel close to the university.

Partner

10/10

Exceptional

10 May 2026

ELIZABETH

The breakfast was not great. Food was kind of cold. Not good at all.

Family_with_children

10/10

Exceptional

08 May 2026

Asako

Breakfast is too expensive

Family

4/10

Poor

07 May 2026

Purmanand

Front desk staff unfriendly, need training

10/10

Exceptional

03 May 2026

Dusty

Very nice room. Spacious and well laid out.

Partner

10/10

Exceptional

03 May 2026

Theresa

The breakfast was very good.

Partner

10/10

Exceptional

03 May 2026

Sonia

The food was delicious, had a friendly, fun bar area, rooms were large and clean, parking was plenty and free.

Self

10/10

Exceptional

03 May 2026

CAROL

Love this place. Great location and grounds.

Friends_and_family Family

8/10

Excellent

03 May 2026

Kimberly

Clean room. Great fitness facility. Nice space to visit in the center area. The bed was not as soft as I like.

Partner

10/10

Exceptional

01 May 2026

Paul

Restaurant/bar stops serving food at 10:00pm

Self

10/10

Exceptional

30 Apr 2026

Lisa

Rooms were very clean! Staff was very professional ‼️

4/10

Poor

27 Apr 2026

jennifer

I had hair in the tub and all over the floor,I was not given the princeton student fault discount as told, when I got there I asked for fresh sheets didn’t get it until next night

10/10

Exceptional

27 Apr 2026

Carlene

Great Hotel!

Friends

10/10

Exceptional

27 Apr 2026

gina

Good

Family_with_children

10/10

Exceptional

26 Apr 2026

Harvey

Yes

10/10

Exceptional

23 Apr 2026

Rajanee

Over all a great stay! Will be going back!!

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Cathy

Excellent hotel. Staff was wonderful. We had breakfast daily and the food and restaurant staff were amazing. The hotel is a little older, but updated. Has the atrium and interior spaces you don’t see with newer hotels. Great stay!

Family_with_children

8/10

Excellent

20 Apr 2026

Liuba

Had a nice one night stay with my two girlfriends. We enjoyed the heated pool.
However, the sofa bed didn't have any sheets or blankets in the room, so I had to request those separately.

Friends

10/10

Exceptional

19 Apr 2026

krishna

Good

Family_with_children

8/10

Excellent

19 Apr 2026

Joel

Restaurant wasn’t the greatest, but staff was friendly & pool was nice!

Family_with_children

10/10

Exceptional

18 Apr 2026

paul

Didn't attend

6/10

Pleasant

16 Apr 2026

Anthony

I reserved a king bed with balcony and I was told that they only had double beds available and that there was no difference in price. So, since I did not get what I expected, i am disappointed

Family