Extended Stay America Princeton West Windsor

United States , Princeton - NJ
PRINCETON, 3450 Brunswick Pike
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100 reviews shown

10/10

Exceptional

31 Mar 2026

Huascar

Good

10/10

Exceptional

26 Mar 2026

Icyss james

Amazing

Friends_and_family Family

6/10

Pleasant

18 Mar 2026

Melissa

This hotel is under major renovations and as a result there is construction everywhere, The stairwells are closed and the elevators are padded with cardboard. Not the place for someone who may be claustrophobic. The front doors are so battered it looks like someone tried to break in, and the side doors are kept ajar most of the day, which does not give you a feeling of security. The front desk person was nice, but most times there was no one at the desk. There are no amenities to speak of and the rooms still waiting for renovations had cracked chairs, peeling formica tops, a rusted stove, a yellowing fridge, stained lamp shades, multiple holes in the sheetrock from the multiple times times they must have had to repair a rack or wall lamp . You had to take a shower quickly because the water did not drain and by the time the shower was done, there was a tub full of water. When I booked the room I was not informed of the construction or the added fee for having a dog, which I had told them about the dog when I booked the room. Believe me nothing my dog could have done could have made the condition of the room any worse. The hotel advertised itself as dog friendly, but there was no dog run, so since the hotel is on a major highway, you had a postage size space to walk your dog.

Pet

10/10

Exceptional

06 Mar 2026

Jennifer

Nice job

8/10

Excellent

18 Feb 2026

J. Anthony

yes, the room was clean. The staff was pleasant. But a special call out to a lady (I didn't get her name) who told me that she had worked there for 20 or 30 years. She was taking the coffee maker away after breakfast hours. When she saw that I was disappointed for missing out, she asked my room number. Sure enough, a few minutes later, she knocked on my door with coffee and breakfast treats.

Self

10/10

Exceptional

17 Feb 2026

Chancelor

Great room great service

4/10

Poor

12 Dec 2025

Venkatesh

Not as expected.Noisy

Self

2/10

Poor

03 Dec 2025

Tariq

Didn’t take breakfast

Business

2/10

Poor

22 Nov 2025

Khuram

Stinky

Business

2/10

Poor

08 Nov 2025

ashley warren

Rooms smelt like smoke.

Business Family

4/10

Poor

28 Oct 2025

Devin

The room was very old and tired. Bathroom fan was leaking dust particles all over sink. Hotel smelled of marijuana.

2/10

Poor

26 Oct 2025

JOSEPH LAMONT

The staff was nice thats it.

Business Family

10/10

Exceptional

21 Oct 2025

Joseph

Coffee was excellent

Business

4/10

Poor

11 Oct 2025

Alfredo

The price was what brought me to this place - but even at the low price - it was overpriced. The smell of smoke/marijuana was throughout the lobby and hallways. The front desk helper was very good and provided a welcoming however the hotel itself is not recommended. There are no ice machines throughout. If you need additional towels you need to bring your dirties to the front desk, If you need to empty your trash - it is the responsibility of the hotel guests to empty their trash. Rooms are extremely dated (except the flooring which is LVP). No hair dryer in room, only shampoo no conditioner.
In general I would look elsewhere for a nights stay.

Leisure Family

2/10

Poor

30 Sep 2025

hala

MOST DISGUSTING PLACE ON THE FACE OF THE PLANET WITH THE RUDEST AND MOST DISREPECTFUL STAFF TO GO WITH IT.

Self

8/10

Excellent

28 Sep 2025

Stephany

It was good

6/10

Pleasant

23 Sep 2025

Susana

Need improved more clean behind the beds, looking for plugged cellphone behind the nigth stand and was a lot dusty and bugs. Need to has more plugged near to the beds. Only have one in only bedroom plug.

Friends_and_family Friends

2/10

Poor

21 Sep 2025

Hala

BARF BARF BARF most disgusting place ever!!!

worst place ever. extremely rude staff, dirty hotel. the person above me would be banging on pipes at 2AM and when i told the front desk i might as well have been talking to the dead. the staff including the management was extremely rude and unresponsive. i even caught one of them sleeping on the sofa in the lobby. they have one guest who apparently runs a auto body shop out of his room. the place is filthy, as are the staff (both appearance and smell) bathroom was disgusting when i checked in and their no shower liner so the floor gets flooded. one guest said there wasn't even a shower curtain in his bathroom at all, the toilet had black rings under the rim and had an odor and the room hadn't even been swept in a while. the bed in the room was a queen but they used a king fitted sheet because they ran out of queen??????? the worst place i have ever stay was red roof inn but this place makes it look like heaven. they make it sound like home away but unless your home is a garbage dump it is so far from it. i know most people exagerate things when they write a review but i don't. i write exactly what i think. so if you take away anything from this review it should be RUN RUN RUN RUN away as fast and as far away from this chain as you can. if you decide to stay anyway then make sure all your shots are up to date. TRAVELER BEWARE!!!!!!

Self

4/10

Poor

10 Sep 2025

Leann

Never again, barely clean, old everything, dirty and broken But even beyond that was a horrible smell that staff said is in all of.the rooms because when someone is cooking that and the old.fumes and comes thru the vents. WTH!
One night the bldg alarm.went off from.someones cooking and the fire department had ro be called. Never, ever again.. However, I will say, one.of the employees, Nate, was very gracious and personified hospitality.

10/10

Exceptional

02 Sep 2025

Akash Patel

Great

Leisure Self

4/10

Poor

18 Aug 2025

Saritha

Not clean, and it smells bad.

Leisure Family

10/10

Exceptional

18 Aug 2025

ashwini

Good

Business_and_leisure Family

4/10

Poor

11 Aug 2025

Verified traveler

Refrigerador

The reason why this place in not recommended from me is because the refrigerator was not working and we lost the food we brought

Friends_and_family Friends

2/10

Poor

30 Jul 2025

Verified traveler

Do not recommend

The room was not cleaned up on arrival, smells like cigarette, and bed sheet is NOT clean! very disappointed.

Business

8/10

Excellent

28 Jul 2025

Michael

Staff helped

Leisure Self

2/10

Poor

20 Jul 2025

Anthony

My mother always said "if you cant say something nice then dont say anything".

8/10

Excellent

15 Jun 2025

Rao

Spacious

Leisure Family

8/10

Excellent

14 Jun 2025

Raju

Checkin was easy and good.

Leisure Family

2/10

Poor

12 Jun 2025

Jonathan

They blame whe the room smell like dog and cigarettes

4/10

Poor

10 Jun 2025

Bethany

I was originally given a room that was not clean (chips all over the floor, dirty sink, no curtain in shower, no towels). After seeing this, they moved me to a different room, and still had to ask for pillow cases. They didn't have any clean blankets or utensils.
Next morning someone opened our door thinking no one was in the room because front desk didn't change my room number from original booking.
We left after 1 night (had booked 2.
Wont be staying there again :(

Partner

2/10

Poor

06 Jun 2025

Ladon

Terrible room wasnt available and room nasty ..toe nails inthe the floor..room had 4 pillows but only 3 pillow cases..

Business_and_leisure Self

6/10

Pleasant

02 Jun 2025

Stephanie

Its ok for a business trip

Staff were very helpful, room was clean. Hallway smelled of dog urine and Marijuana even though the rooms were non smoking. Tv never really worked we were able to watch tv once but not the rest of the time we were there as it had no signal.

Business

2/10

Poor

01 Jun 2025

Eileen

The room we were given had a intense smell of Indian food. We told the front desk and they say nothing they can do. The prior guest was an Indian person and said there were no other rooms available. They left a air freshener can at the front desk and said I could pick it up. The attendant refused to talk to me in person.

Friends_and_family Family

6/10

Pleasant

27 May 2025

Verified traveler

Avoid 2nd floor

Incredibly foul odor in the 2nd floor hallway: some hideous mixture of dog urine, vomit, and smoke. Had to hold my breath every time we went past to reach the elevators.

Partner

6/10

Pleasant

21 May 2025

Michael

Size of room was good. The room seemed to have a smokey smell, but not too bad.

Leisure Partner

2/10

Poor

07 May 2025

Elisabeth

Do not go to this Extended Stay

Broken cabinets, filthy floors rust, in bathroom

Upon check-in, the gentleman, Nate at the front desk was extremely rude Not willing to answer any questions Then after seeing the room and asking for another one, he refused and said that that’s all they have “you can leave”

Business

2/10

Poor

25 Apr 2025

Germaine

The halls smelled awful and the refrigerator in our room was not working and it smelled disgusting. We reserved a king bed and was given a queen that looks like a full. The air was not working and when we called the front desk to advise them of all the issues and ask for a new room, he stated there was no rooms available and he would come check the air. He never came up. This is the worst hotel experience I have ever had. I checked the site and it had rooms available. The man at front desk was not very responsive and seemed new and not helpful.

Leisure Partner

4/10

Poor

20 Apr 2025

Sheilasha

10/10

Exceptional

12 Apr 2025

Sanjay Sharma

Good

Business Partner

2/10

Poor

07 Apr 2025

Ramakrishna

Was over booked, requested a queens and they gave a double bed, it was dirty, smelled moist and moldy

10/10

Exceptional

06 Apr 2025

Ali

Good

10/10

Exceptional

05 Apr 2025

Shahaira

Great stay

Business_and_leisure Family_with_children

2/10

Poor

01 Apr 2025

shinaya

Very unsatisfied

No pots and pans for the stove, took over an hour to check in, mixed my reservation, they rebooked me and blamed it on hotels.com (i never had this issue with you guys)down graded my queen to 2 twins, with no offer of any funds returned, my phone was bigger than the television, my key was denied access to the vending machine room, got let in and the vending machine was out of order!

Partner

4/10

Poor

01 Apr 2025

Verified traveler

Stay Away!

“Not so good” the place smells, the key card for room had issues every day. Coffee must run out quickly and not refilled. One night parking lot full of cops for domestic dispute. Front desk workers seem like they don’t care. Overall not a good experience.

Business

6/10

Pleasant

26 Mar 2025

paulette

I liked that the property was somewhat convenient and price was very good. I didn’t like the smoke smells because I am highly sensitive/allergic to smoke, so my nose and eyes have been running constantly while there. For the most part, the staff were co siderate, for the most part.

Business Self

6/10

Pleasant

14 Mar 2025

Al-Nisa

The luxurious renowned Princeton location is what I liked about the property.

Business_and_leisure Self

10/10

Exceptional

06 Mar 2025

Julio E

It very nice 👌 👍 thanks

10/10

Exceptional

28 Feb 2025

Ferrad

Enjoyed my stay, the women at the front desk were amazing

Leisure Self

6/10

Pleasant

18 Feb 2025

Verified traveler

Longer stays

We live in the area, lost power, probably good for longer stays

Friends_and_family Family

6/10

Pleasant

04 Feb 2025

Mehdi

Was ok

Business Self

6/10

Pleasant

03 Feb 2025

Webb

Convenient for my purpose and inexpensive.

Photos from listing imply the rooms are carpeted; instead the floors are fake wood tiles. Not a good thing.

Relatively quiet place.

I wouldn't call what was available for breakfast satisfying. I would have appreciated juice.

Self

4/10

Poor

01 Feb 2025

Matthew

Never Again

Clean but rooms need to be renovated. Damaged dresser, leaky toilet, poor water flow from shower head, wood floor needs replaced. Just felt dirty although it appeared clean, if that makes sense. Kids at front door yelling and messing around while mother was smoking outside. Vending machine didn't work. Had to use earplugs to sleep. will never go here again. If you can afford it, spend more on a higher rated hotel if you want cleanliness and comfort. Sometimes going cheap isn't worth a special trip.

Self

8/10

Excellent

29 Jan 2025

Erika

The room was a little outdated but the stay was nice. The room was cozy and the gentleman at the front desk was very hospitable.

Business Self

2/10

Poor

26 Jan 2025

Tikya

Worker could be a whole lot nicer

Self

2/10

Poor

16 Jan 2025

Bonnie

Skip It

The hotel was an older hotel. Had to wait for desk clerk to check in. No bell to let someone know you’re there. No bathroom to use when you get there. Have to use your room. They allow dogs which is why we booked there. Couldn’t find much grass for dogs to go. There was dog poo all over the place even on sidewalks. Got harassed by another guest while outside hotel with dogs. Person yelling at us using “F” word repeatedly. Clerks desk was shut done so couldn’t report it. A lot of pot smoking going on, which is ok, but when walking dogs outside you could smell a heavy presence of it because people had their windows open. 20 degrees. Anyway, surprised this place was in the Princeton NJ area. Would not stay here again.

Partner

2/10

Poor

15 Jan 2025

Stacey Joy

Homeless Shelter

There are multiple homeless families with children who have nowhere to go or play hanging out in the common areas. There were eviction notices posted on the doors of some rooms as you walk down the hallway. This property is in very poor condition.

Partner

10/10

Exceptional

24 Dec 2024

Anterneia

The best manager and nicest team members at this location.

Business Family

6/10

Pleasant

05 Dec 2024

Yubesh

Need to have good service to customer.

The room was clean but i did not like the smell and services. The shampoo was also not available when needed. When we ask for the towel we have to bring the used towel to front desk. Also breakfast as not enough just coffee and cupcakes.

Friends_and_family Family

2/10

Poor

01 Dec 2024

DARRELL

NOT recommended

The appearance and condition of the facility look nice, then you enter. The exterior door card access does not function properly. The access to the room also does not function properly. The door frame was not aligned blocking the door from closing fully. You had to use the card several times to open the door. The TV cable in the room malfunctioned every day. Unplugging the TV was the only way to fix the issue. The front desk was irritated that they needed to assist with fixing the issue. The customer service attitude was short and not friendly. The morning travel breakfast area was always a mess. The only positives to the stay, the bed was very comfortable, and the space was plenty.

Self

10/10

Exceptional

28 Nov 2024

Cat

The management and staff were very helpful to me and my family. I love it there.

Business_and_leisure Pet

2/10

Poor

27 Nov 2024

Binod

Strong smell of smoke in 2 out of 3 rooms we have booked, they changed the rooms to different one but I found it concerning. There was also crime incident happened while we were still working with front desk to finalize our booking.

Leisure Family

10/10

Exceptional

19 Nov 2024

Harif

Very good

Business

2/10

Poor

18 Nov 2024

Hugo Fernando

I felted disgusted staying in this place...

Business Self

2/10

Poor

18 Nov 2024

Hugo Fernando

I felted disgusted staying in this place...

Business Self

4/10

Poor

17 Nov 2024

Peter

No carpeting, old, noisy

Leisure Partner

4/10

Poor

09 Nov 2024

Clifford

It is sorely in need of renovation. Hardly a surface is unscathed by stains, scuffs burns holes, etc.. It’s clean enough and safe. It’s just rundown.

Leisure Self

8/10

Excellent

01 Nov 2024

RAHEEM

Only Criticism is that it was not easy getting a hold of the front desk. They do have an express check out, but you have to call the front desk and let them know. It’s not the typical express check out.

Leisure Self

10/10

Exceptional

31 Oct 2024

Dhelmaliz

The stay was great at staff are nice. I’ve stayed here plenty of times and have gotten a late check out for 12pm of no charge but this time they charged me? Idk. The kitchen driver barely works and as many times as i’ve stayed here, i’m assuming all the stoves don’t work that well. The room was clean, however, when i arrived there was a bug on the “clean” towels. i couldn’t even make up what type of bug it was because it startled me and i got rid of it quick. A hotel charging nearly $100 a night should be spotless & continue to give complimentary late check out. That’s a bad business move.

Leisure Partner

4/10

Poor

30 Oct 2024

Ivis

I did not like the room. It was dingy peeling paint etc. Because I was there to attend a funeral and was not spending much time in the room I did not ask for a change. I did tell the cleaning lady that I did not need any cleaning all I needed was clean towels. She said she would put them in my room shortly. When I returned from the funeral about 9 PM I had no clean towels. Had to go down to the check in desk where I was told the towels were in the dryer. I waited for the towels and brought them up to my room. When I arrived home I called the corporate office twice and was told I would get a call back from the Head Manager and I never did. I will never stay at any of their locations again.

6/10

Pleasant

28 Oct 2024

Jason

Staff was stand off-ish.
The room was clean but the tub was nasty. The appliances are dated and the tv was small.

Business Family_with_children

8/10

Excellent

24 Oct 2024

Anna

Good for the price, requires car

The room was decently cozy and a good vibe for the cost. The coffee in the lobby ended a bit early, and I had knocks on my door before check out which made me feel more rushed to leave. Overall it’s a comfortable stay.

However, it’s not the place to stay without a car! It’s by a highway and nothing is within walking distance. I had to Uber everywhere and couldn’t tell when booking it, as I was traveling out of state.

Friends_and_family Friends

4/10

Poor

20 Oct 2024

Arch

WIFI didn't work. Bathroom smelled of smoke, noisy fan.
Fixtures and walls looked old and worn. No breakfast as advertised, only coffee. I checked out after one night. Don't stay here!

Leisure Self

10/10

Exceptional

15 Oct 2024

Anterneia

This location has definitely improved since Keisha the Manager has taken charge. The difference is extremely noticeable. Also everyone at the front desk is amazing as well as housekeeping. Thank you all for a wonderful stay.

Business Family_with_children

10/10

Exceptional

13 Oct 2024

Dhelmaliz

The place is nice & clean. Could be renovated a bit considering the rate per night. The kitchen was convenient, however, the stoves don’t work that well. This is my 3rd time staying here, in a different room each time and the stoves don’t work well. They take forever to get hot. Also you have to pay for good wifi. Again considering the rates per night, wifi should be free. I work in a hotel as well so it’s just odd to charge for wifi.

Leisure Partner

2/10

Poor

13 Oct 2024

Manoj Goswami

Terrible place to live ESA

Trrible experience for the first time with this hotel stay I had . I have been customer of ESA for long but this one experience with the gurl at the reception was terrible
She didnt even showed any attention while talking and the room she gave us twice was not ready with its house keeping i wouldnt wven rate this hotel as the receptionist was very snippy and we were given smoking room though i booked a non smoking teo rooms

Friends_and_family Family

2/10

Poor

12 Oct 2024

Jyotirmay

Bad Smell and cleaning was worse.

4/10

Poor

09 Oct 2024

LaShekia

The building needs upgrading. There was mold on my mirrors in my room but the tub and bathroom and kitchen were incredibly clean. The carpet needed to be replaced.

Business Self

10/10

Exceptional

07 Oct 2024

Kathy

It was very clean and the staff was helpful.

Leisure Friends

10/10

Exceptional

03 Oct 2024

Carol

Great stay!

Leisure Family

4/10

Poor

30 Sep 2024

Glenn

The building felt dated and old when you walked in the front door. Then as you evaluated the patrons in the building you immediately felt like you were at the homeless shelter overflow. The heavy air tinged with old cigarette smoke made it feel like a dingy apartment building. Once on the third floor I found that the room 2 doors down had eviction notices taped up. The room itself was so dated in accommodations, it really felt like an efficiency apartment, not anything like a place where a business traveler on a one week trip would want to stay. Broken window, TV doesn’t work. The closet is some wire shelving with a curtain in front of it. I’ve stayed in family owned motels that are nicer. What a dump.

Leisure Self

2/10

Poor

26 Sep 2024

Yatin

Very Dirty

6/10

Pleasant

22 Sep 2024

Valda

Breakfast was disappointing

Business Family

6/10

Pleasant

20 Sep 2024

Gena

Other than the door being broken and the remote being broken, it was an ok stay

Leisure Family

2/10

Poor

16 Sep 2024

Michelet

The room was not clean good trash was left in the room, tv was not working, my toilet was clogged for 6 hours no came to fix it, no manager onsite neither over the phone that could help me with the situation. I contacted them online via the online contact us.

Business Family

2/10

Poor

09 Sep 2024

Yunkyung

bad

6/10

Pleasant

08 Sep 2024

Heidi

I liked the kitchenette

Business_and_leisure Family

10/10

Exceptional

05 Sep 2024

Fabian

Although the was right off the main highway and our room was on 1st floor, it was fairly quiet and minimal highway sounds.

Business_and_leisure Family

6/10

Pleasant

05 Sep 2024

Heidi

I like that there is a kitchenette

Business_and_leisure Family

2/10

Poor

27 Aug 2024

Lanish

My confirmed room was given to someone else. I reached at hotel at 11:30 pm with family including a child and a senior citizen. Receptionist said I don't have any rooms available, your room is allocated to someone else and I will refund your amount. Go somewhere else and find a room.

Rude!!!

Family_with_children

8/10

Excellent

26 Aug 2024

Jamar

It was convenient

Leisure Friends

2/10

Poor

22 Aug 2024

Eric

Worst Extended StayAmerica in America

Got there late night and there was nobody at the front desk hotels.com called them to try to get somebody to come to the front desk to check me in and that did not work. I ended up not staying there because I could not check in And they refused to refund my money

Business

2/10

Poor

06 Aug 2024

Purna

Room doesn’t like clean and sanitized we saw dirt on the floors and Hairs on the bed.

Business_and_leisure Family

6/10

Pleasant

02 Aug 2024

Hemant

It was sufficient for the price I was however not happy with the breakfast options, we booked here because it had breakfast included only to find out that breakfast consists of coffee, packaged muffins, Kellogg's cereal bars and Quaker oatmeal packets.

Leisure Partner

2/10

Poor

19 Jul 2024

Lokesh

Front desk staff was very rude, very smelly/dirty rooms , hallways and parking area .

Leisure Family

10/10

Exceptional

18 Jul 2024

David

I've stayed here plenty times and it has always been a great experience. The rooms I've stayed in have always been very well cleaned. Haven't had any issues at all. Check in is always quick and easy. Beds are always very comfortable. Cleanliness is huge for me when it comes to hotels. As for anyone else of course. Sheets and towels are always good and clean. No stains or anything. Will definitely be booking again. It's my usual place to stay around this area. Only thing I recommend is updating the showers and soaps that are provided. Besides that, all is great.

Leisure Partner

10/10

Exceptional

15 Jul 2024

james

Amazing as t very clean and comfortable

Friends_and_family Family

10/10

Exceptional

14 Jul 2024

Elisabeth

Amazing staff!!!

The staff are amazing and friendly!!’

Friends_and_family Family

4/10

Poor

12 Jul 2024

Donald

Need to clean room better. The staff were helpful but the placed was dilapidated.

2/10

Poor

26 Jun 2024

Kwai

bathroom leaking, no conditioner and just one small bottle of shampoo, no hair-dryer, refrigerator has tremendous noise.

Leisure Friends

8/10

Excellent

26 Jun 2024

Jacqueline

The room I had was nice. The staff were very nice and helpful. The property itself could use a little cleaning and some renovation. Overall it was good for the price

Leisure Self