Name: Dream Hollywood, by Hyatt
Address: 6417 Selma Avenue, Hollywood, 90028, US

8/10

Excellent

20 Jul 2026

Lucy

Everything was great except the AC in our room did not work and in the middle of summer, that is truly a problem! It was not able to be fixed so we had a very very hot stay.

4/10

Poor

19 Jul 2026

Sally

Unfortunately we had a bad experience. Our room for three people with 2 queen beds, that was booked months in advance was not available. We were told we would be given a room with a king bed and a rollaway. However then told no rollaway beds were available at 10.30 pm at night. Our options were bedding given to sleep on a curved short settee , sleep on the floor or find another hotel. We were then only given a part refund for the night. Very disappointed and inconvenienced.

Friends_and_family Family

8/10

Excellent

18 Jul 2026

Racha

One other thing I want to add is the texting service is helpful but sometimes can be a long wait. I would text order my coffee every morning it sometimes took over an hour to get it. They did bring me one on the house to compensate the wait but just a heads up

8/10

Excellent

18 Jul 2026

Racha

Check in- I was told the room was getting cleaned and every time I asked for an update it was still the same. Hrs passed then I was told the ppl in the room had late check out and room is just getting cleaned now. Wasn’t too impressed.

Room Cleanliness- overall yes but one comment I want to make is you would expect when rooms are being flipped the beds are entirely moved unfortunately not the case because I had to move the mattress once to look for my phone charger and found a used ear plug. That definitely needs attention for future guests.

Valet staff were great!
Pool and restaurant staff were very friendly as well.
During my stay I bonded more with front desk staff and they assisted me in various things having been a solo traveller :)

Overall great location and vibes would stay here again.

Self

10/10

Exceptional

18 Jul 2026

Harkrishan

Always a great spot to stay. Great location.

Self

10/10

Exceptional

13 Jul 2026

Diane

Overlooking Hollywood was great. The scene below my window, some construction, but a view of the courtyard below. The rooftop pool and grill, excellent...Overall luxury and comfort all the way. Had to pay extra for parking around the corner, but valet parking available. I did not use the bar ,but took my welcome drink to my room, along with the cookies... it was very good.

Self

8/10

Excellent

12 Jul 2026

Anthony R

Clean

10/10

Exceptional

10 Jul 2026

Sondra

Nice clean room

Friends

6/10

Pleasant

30 Jun 2026

Daniella

1. Shower water was cold; took 30 minutes to warm up
2. Shower was leaking water all over the bathroom floor; almost slipped more than once - very dangerous
3. Paid more for a balcony room but was overlooking a roof of a building - very ghetto. Not worth the extra $ for this upgrade.
4. Club next door was loud until 3-4am. The music and noise from the guests attending will keep you up

I love the rooftop however and its in a great location.

Partner

10/10

Exceptional

19 Jun 2026

Charlene

We had a wonderful stay at Dream Hollywood by Hyatt. The room was clean, comfortable, and beautifully designed with a modern, luxurious feel. The staff were friendly, welcoming, and attentive throughout our stay.

We especially enjoyed breakfast at the Rooftop Grill. The food was delicious, fresh, and beautifully presented, making for a great start to the day.

Overall, we had an excellent experience and would not hesitate to stay here again on a future visit. Highly recommended!

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Christopher

Great stay.

10/10

Exceptional

12 Jun 2026

Michael J

Great location

Partner

10/10

Exceptional

11 Jun 2026

Joleah

Loved the welcome and how upscale the place was over all. Breakfast was nice and the credits were received daily was a nice gesture. The views are impeccable from the rooftop!

Partner

10/10

Exceptional

07 Jun 2026

Matthew

Anniversary

Family

10/10

Exceptional

07 Jun 2026

Ashley

All of the staff was helpful and friendly! I enjoyed a delicious meal up on the rooftop. The room was beautiful and spacious. Thank you!

Self

6/10

Pleasant

31 May 2026

Verified traveler

During our stay, one interaction stood out — and not in a good way. At 7:10 AM in the lobby, my partner and I went to the lobby for coffee and noticed the skim milk and half-and-half were placed under the wrong signs. When I mentioned this, the woman behind the counter flatly dismissed me, insisting they were correctly placed. She was wrong, and her tone made it worse — condescending and unwelcoming in a way that was jarring after the otherwise friendly service we'd experienced throughout our stay.

To add insult to injury, we returned to our room only to find the $5 coffee was barely lukewarm. We paid for coffee and got cold disappointment with a side of attitude.

She was, without question, the least hospitable person we encountered during our entire visit. This kind of interaction erases the goodwill built by your other staff. I'd encourage management to address both the product quality and the customer service standards at the lobby coffee station.

Adding to our frustration, WiFi was inaccessible for the duration of our stay and the issue was never resolved .

While the hotel itself is beautiful and most of the staff were genuinely warm and professional, the combination of these unresolved issues left us underwhelmed. This simply did not meet the standard we expect from a 4-star property, and regrettably, it's unlikely we would return. We hope this feedback helps management raise the bar — because the hotel itself deserves better than this.

Partner

10/10

Exceptional

31 May 2026

Charles

Clean room and location.

Friends

8/10

Excellent

27 May 2026

Rosalind

Watch out for the whopping $45 facility fee they tack on and factor that into the price. Like the hotel and have stayed there often....but this added fee will make me think twice before I book again.

Self

10/10

Exceptional

27 May 2026

Nancy

Beautiful place! The rooftop restaurant was amazing

Partner

10/10

Exceptional

24 May 2026

Annette

We thoroughly enjoyed this property! Great location with valet parking, which made life a lot easier. Tao Restaurant was next door so that was great for it date night. The room was comfortable and the wood accents were beautiful. The water pressure was great in the shower and it was big enough for two which made it roomie. The upstairs restaurant and lounge with pool was a plus, although he didn’t use the pool a lot of people did. We will be back!

Partner

2/10

Poor

23 May 2026

ANDRES

one of the worst hotels ive stayed at

Partner

10/10

Exceptional

22 May 2026

Seth

Nice

10/10

Exceptional

19 May 2026

David

Great place for a quick visit to LA

Partner

6/10

Pleasant

16 May 2026

Michael

Very nice, vibey, hotel in the heart of Hollywood. Great view of Hollywood sign. Walking distance to restaurants, bars and theaters. Very close to Pantages and Fonda. The room, itself, was by far the smallest I've ever stayed in. Literally, only big enough for a king size bed. Couldn't really sit anywhere or watch TV from bed (Bed parallel to TV). The cost is fairly high at $400. Not sure I'd stay here again, unless it was a quick trip, and only needing place to sleep.

10/10

Exceptional

15 May 2026

Jessica

Great location, nice clean hotel, staff were excellent, great service from everyone! Would Definitely recommend Dream Hollywood by Hyatt

Self

10/10

Exceptional

15 May 2026

Angela

D

10/10

Exceptional

12 May 2026

Xi

Clean room, helpful staffs, quiet, easy access to the Walk of Fame, Getty Museum, Griffith Observatory, etc.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Olumide

Great experience. Just one front desk guy was a jerk but the rest of the staff was amazing. Autumn the manager customer service outstanding. The room was great the roof top5 stars. Everything was walking distance. I’ll stay there again.

Partner

10/10

Exceptional

10 May 2026

Jennifer

Lovely place to stay

Friends

10/10

Exceptional

09 May 2026

Gilberto

Great service

8/10

Excellent

07 May 2026

nyamal

Had a ball here. Favorite hotel in LA rn.

Friends

10/10

Exceptional

06 May 2026

Carnelle

It was a very nice building located in center of the party it felt. Breakfast was amazing

Partner

2/10

Poor

05 May 2026

Kristin

Room was dirty, carpet was filthy with cigarette burns. Furniture was dirty and torn. Walls had patches painted in different colors. Room was above a nightclub which had pounding bass until 2am. Room looked nothing like the picture advertised. Overall a terrible experience, would not recommend.

10/10

Exceptional

03 May 2026

William

Clean rooms in a good area.

10/10

Exceptional

02 May 2026

Eric

Room was amazing, great view of the city, bathroom and shower were fantastic.

Partner

10/10

Exceptional

28 Apr 2026

Yumi

I had to change twice my room, the first one that carpet was all wet, near a wall, not sure where the water was coming from, the staff took care of me right away but never asked what part of the carpet, they were worry about us not leaving any trash behind as is they were going to give the room away again. The second room smelled marijuana and the third one was good. The bar was close all day Saturday.

10/10

Exceptional

27 Apr 2026

Michael

Great location and nice hotel.

Business

10/10

Exceptional

25 Apr 2026

Emily

Very nice staff, good central location.Reasonable parking nearby

Partner

10/10

Exceptional

23 Apr 2026

ty

This was our first time staying at this property, and it was such a pleasant experience. The ladies at the front desk were absolutely wonderful and greeted us with a warm, genuine welcome. They even had fresh-baked cookies available—which were delicious!

Although it was just a quick overnight stay, we really enjoyed it. The rooms are a bit on the smaller side, but they’re comfortable and cozy. Overall, it had a lovely atmosphere—perfect for a quaint, relaxing stay.

Partner

8/10

Excellent

22 Apr 2026

Jerry

Overall very nice, as a business traveler it was disappointing to have such terrible wifi signal at the location. Also, was sold on view of Hollywood sign which was true if you climbed on bed and zoomed in with phone camera.

Self

10/10

Exceptional

14 Apr 2026

Kesha

Great rooftop pool and restaurant

Business Friends

10/10

Exceptional

13 Apr 2026

Beth

Amazing !!!

Family

10/10

Exceptional

09 Apr 2026

Trang

Friendly staff, hotel was clean. Would recommend.

Family_with_children

10/10

Exceptional

09 Apr 2026

Destiny

Everything was perfect! 10/10

Partner

4/10

Poor

08 Apr 2026

Chui Ping

We were staying there for 3 nights. The hotel was terrible, closet were chipped everywhere, hardwarewas poor, shower cubicle floor was wet when we checked-in. No chair/table in the room. Room size is small too.
Our room facing Hollywood Blvd, the noise level was unacceptable. Reception staff told us the noise will last till 3am on every weekend, we asked to put on ear plug instead (already placed in the room). Think they have known the issue, and always handle like this.
We are a family with 2 kids, we asked to move room. However, no more twin bed room available on other side, so they gave us 2 king size room to sleep on the 1st night, the 2nd & 3rd nights they only able to move us to the same room facing Hollywood blvd, only 2 floor higher. Noise was still on, but in a lower level, maybe not on weekend.
Besides, not recommend to stay in Hollywood area, surrounding is old, many homeless people, CD scammer etc., not safe to go out at night. 100% not suitable for family traveller.

Family_with_children

6/10

Pleasant

08 Apr 2026

Daneen

Had to switch rooms due to hotel.com room description. The manager was extremely accommodating. The staff was very nice and the food was good and not too pricey. The only downside is the area, homeless people everywhere and the didn't seem to be the safest at night. The room price for the area is not worth it.

Partner

10/10

Exceptional

07 Apr 2026

Katherine s

The staff was so friendly, great location, and luxury feel to hotel

4/10

Poor

30 Mar 2026

Giulian

Fine

Partner

10/10

Exceptional

30 Mar 2026

Yvette

Pleasant stay staff was very helpful

Friends

6/10

Pleasant

29 Mar 2026

Jason

There were almost clean, but the bedroom was awkward. Open up a shower door to the glass mirror right behind it. If I opened it up all the way it would have broke the glass mirror I think you guys are trying to set somebody up for breaking your own mirror

10/10

Exceptional

29 Mar 2026

Natalie

my husband and I really loved the modern feel of the property. The only thing I would critique is the lack of a full bar and robes in the room. I had to call down and get my robes which was a bit of an inconvenience because we thought it came with the room however, other than that, everyone was pleasant. The room was very nice and the bed was comfortable. We loved the robots bringing our delivery items. Just keep in mind that the hidden fees are the incidentals such as the resort fee per person.

Partner

10/10

Exceptional

27 Mar 2026

Alissa

..

10/10

Exceptional

25 Mar 2026

Mathew

really nice spot to stay at in hollywood and autumn at the front desk is amazing!!

Friends

8/10

Excellent

24 Mar 2026

Isaac

It was okay, no fridge in the room, no water bottles.

8/10

Excellent

21 Mar 2026

Stacie

Room was clean when we arrived, the housekeeping did an ok job, left cups and wine glasses in the room from the first night we were there for 2 days. Left enough towels. The pool rooftop bar was closed for an entire day for a filming crew which we were not aware of that left us disappointed. The noise level was terrible one of the nights, the music from a local bar or club can be heard loud and clear from our 4 floor room until 2am. The front desk staff was fantastic and helpful. It would be nice if the 2 bars would be open past 7pm

Family

10/10

Exceptional

20 Mar 2026

Kelly

Absolutely LOVE this hotel and the surrounding area! Everywhere I needed to go was within walking distance and the staff were all so kind and helpful.

Self

6/10

Pleasant

18 Mar 2026

Melissa

It will be nice to have a real refrigerator and a microwave in the room for the amount of money that you have to pay to stay there a night.

Friends

6/10

Pleasant

15 Mar 2026

Jonathan

Make doors on toilets great again. Stay here if you want to hear every single thing coming out of your roommate.

10/10

Exceptional

13 Mar 2026

Donna

Clean room, great valet staff, helpful staff at front desk. Not pleasant experience with female bartender at pool area.

Family

10/10

Exceptional

09 Mar 2026

Michael

Walking distance to much of Hollywood. Nice modern hotel with nice rooms, views, and comfortable amenities.

Partner

10/10

Exceptional

07 Mar 2026

Alan

Only place I come to

6/10

Pleasant

06 Mar 2026

scott

Rooftop bar was closed at night .

Self

6/10

Pleasant

03 Mar 2026

Kristin

The rooftop pool and views were the sole highlight of an otherwise deeply disappointing stay.
Service & Communication: Despite six email exchanges confirming a pre-arranged birthday setup, nothing was in place upon arrival. There was no accountability or attempt to remedy the situation. The hotel later left melted chocolate-covered strawberries in the room on a day spent entirely off-property — an unrequested substitution that was nonetheless charged to the bill.
Room Quality: The carpet showed visible staining, and the advertised balcony upgrade amounted to a third-floor view of rooftop HVAC units on adjacent buildings.
Safety & Environment: Common areas — including the lobby, entrance, and rooftop pool — were repeatedly occupied by non-guests whose loud and discourteous behavior made the environment feel unwelcoming and unsafe.
As a frequent business traveler, this property fell well short of what a 4-star rating should represent. Significant improvements to communication, room maintenance, and guest management are needed before I could recommend it.

10/10

Exceptional

01 Mar 2026

Shunnon

Clean and fast

6/10

Pleasant

01 Mar 2026

Julian

Nespresso machine needed to be descaled was never addressed (hence didn’t work)

Air conditioning stopped working at one point returned to an 80°+ room

Strange room layout, TV on the wall beside the bed (!). Lack of washroom space do to unnecessarily large toilet and shower space

Poor lighting in washroom and entry

Partner

8/10

Excellent

24 Feb 2026

Anita

Clean room and good staff

8/10

Excellent

21 Feb 2026

Malissa

Good until
Club music made me move my room… great gym and nice rooms

2/10

Poor

18 Feb 2026

Tyeshia

Not 4 star worthy. Besides the bathroom, the room did not reflect the photos on the website. It felt dingy and the floor in the elevator was dirty with an old. We stayed here with our 4 year old and there was issues with the heat in the room and I complained twice about it and not once did they offer to switch us to another room. We also paid for valet up front which I’ve never heard of at hotel. We came from the Beverly Hilton before this stay which was superb so I wish we had just extended our stay there for a 4th night.

Family_with_children

10/10

Exceptional

16 Feb 2026

Raul

I love the modernization of the whole hotel. Plus it was in a convenient location during the All Star weekend festivities. I’ll definitely would be staying here again.

Leisure

4/10

Poor

16 Feb 2026

Brandon

I booked and paid for a Platinum 1-Bedroom Suite with a balcony, choosing this room specifically for the balcony and extra space. At check-in, the hotel attempted to place me in a different room with no balcony, calling it an “upgrade.” It was not an upgrade and did not match the room I booked. It was on a lower floor with a poor view.

After raising the issue, I was moved again, this time into a Silver “balcony” room, which is not a true balcony. It is standing-room only with a sliding door and no usable outdoor space. This room is clearly a lower category and lower price point than what I originally paid for. My booked one bedroom suite had evidently been given away.

As compensation, the hotel offered free breakfast. However, breakfast is included at this silver room’s advertised rate, so this did not offset the downgrade or price difference.

Additional issues:
•Rooms feel dated and not aligned with the price charged.
•No ice machines on any floor. Ice must be requested and takes time to arrive.
•Morning coffee was cold.
•Breakfast wait time was quoted at 45 minutes with a very limited menu. Skipped it.
•Front desk service was inconsistent and dismissive.

Positives:
•Rooftop bar was excellent with good staff.
•Elevators were fast.
•Valet staff was courteous, though valet is $65 per night.
•Convenient location near the Pantages Theatre.

Overall, the hotel did not honor the room booked or the price paid. I would not stay here again

Leisure Partner

10/10

Exceptional

16 Feb 2026

Myrna

Great

Leisure Partner

10/10

Exceptional

10 Feb 2026

Shannon

Joy was absolutely amazing. Great welcome, great service.

6/10

Pleasant

06 Feb 2026

Gordon

Room was nice and clean. Roof too pool was beautiful but clearly the management is misogynistic. Female servers were in bikinis and males were in long shorts and a collared shirt. I’m sure the women have to be a certain size, weight, body type and age. I’m surprised they haven’t been sued for discrimination. I would expect more from a “progressive” city. A total exploitation of women. Disgusting. Stay somewhere that people are valued for their merits and not looks.

Leisure Partner

6/10

Pleasant

02 Feb 2026

Gina

Room was clean, staff was not friendly, not rude just not friendly. No water in the room for coffee.

Leisure Family

8/10

Excellent

26 Jan 2026

Paola

.

Business

10/10

Exceptional

26 Jan 2026

Collin

Nice room - Nice lobby . Great location if you have to stay in the hollywood area - Music does go a little late on the weekends on both sides of the hotel - Not to bad .

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Andrew

Clean modern room, friendly andchelpful staff

10/10

Exceptional

09 Jan 2026

Ken

All around great check in
Friendly staff and room is clean.. A+

Leisure Partner

10/10

Exceptional

05 Jan 2026

Mario

Great value

Leisure Family

10/10

Exceptional

29 Dec 2025

Niem

Staff was helpful. Location was great.

Business Self

4/10

Poor

26 Dec 2025

Simone

They nickel and dime you for everything and it's very noisy in the evenings from the bar downstairs. I wondered why earplugs were provided in your room... Now I know. The staff was OK. The valet text message system has some kinks to be worked out. It's better to go down and see valet. I called down to the desk and they did not relay the message to valet so I still had to wait on my car.

Business

10/10

Exceptional

25 Dec 2025

Francisco

Rooms were super clean and staff was great

Leisure Family

10/10

Exceptional

19 Dec 2025

Hannah

Room was spacious and spotless, great rooftop, free coffee, very well located. A taste of luxury on a standard budget.

Self

6/10

Pleasant

15 Dec 2025

Matt

Beautiful urban view from the room. I love vintage LA and 7th floor view was great.

Checkin was clunky and valet parking is a whole separate checkin experience, complete with xeroxed form to fill out. Valet billed in advance for multiple days. Bit of a pain after a long travel day.

Lobby is nice and has chill places. I couldn't go to the roof pool at 7pm, not sure why and the front desk wasn't sure either.

Rooms are a pretty but long in the tooth remodel that's a bit too clever - designer sockets that can't fit two plugs; hdmi socket dangling behind the TV, weird \"coffee foam\" machine. Took a good few minutes to figure out how to turn all the lights out to go to sleep.

It's a decent stay and I may stay again when prices are good, but I prefer the more stylistically intact period spots.

Business_and_leisure Self

10/10

Exceptional

11 Dec 2025

Elizabeth

I, personally, am not a fan of Los Angeles but if I ever visit again, I would stay here. The staff are extremely friendly, helpful, attentive, and just overall pleasant. The hotel itself is next to Tao, but there are plenty of other culinary choices at walking distance. Everything was pristine from the moment you enter the lobby.

Business_and_leisure Family_with_children

10/10

Exceptional

05 Dec 2025

Lauren

The staff were absolutely amazing! The service was great! Everyone was very efficient and wanting to help. We had an A/C issue and they fixed it immediately. Everything was clean and fresh! The security was great and we felt very safe.

The only thing was the bathroom in the room….great for a couple but not a girls trip. lol I had to go to the lobby to use number 2. Why is it glass walls???

But besides that it was great!

Leisure Friends

10/10

Exceptional

04 Dec 2025

Kurt

Super friendly staff, nice modern spacious rooms, amazing rooftop pool and space. Over cool vibe!

Business_and_leisure Friends

8/10

Excellent

01 Dec 2025

Kennetra

Really enjoyed my stay at Dream, nice hotel stayed in the balcony silver room. Only suggestion is better lighting in the bathroom area

Leisure Partner

10/10

Exceptional

27 Nov 2025

Dale

Location was perfect! Great vibe!

Partner

10/10

Exceptional

23 Nov 2025

Matthew

Fun hotel not quiet at all doesn’t matter what room you choose if it’s at the back end at the top it’s loud but it’s electric and I love it. I stay here every time I come to Hollywood.

Business

10/10

Exceptional

23 Nov 2025

Moti

It was nice but felt a little dated on the inside for a fairly new hotel

Leisure Partner

10/10

Exceptional

23 Nov 2025

Marc

Loved the welcome drink. Such a great touch

Business

10/10

Exceptional

22 Nov 2025

Katelynne

I had the best sleep on a hotel bed ever in my life. Hotel is clean, nice, wonderful bed, awesome staff. I would definitely return. Parking is $65 which is expensive. Convenient location.

4/10

Poor

20 Nov 2025

Kenneth

Much of the hotels charm is the rooftop experience and location. The hotel was unable to accommodate rain so the club, restaurant and reason we booked the hotel was closed. We tried to get breakfast but the food came in to-go boxes and the food was cold and terrible.
This hotel does not seem to be able to adapt. Prob a great hotel if everything is perfect, otherwise stay somewhere less expensive.

Leisure Partner

10/10

Exceptional

20 Nov 2025

Emily

The hotel was beautiful, location is great, the rooms were very clean, modern and comfortable and the rooftop bar was filled with great staff, beautiful views and good drinks and views! Will absolutely be staying here again!

Friends_and_family Family

2/10

Poor

16 Nov 2025

SORUSH

This was our 3rd time at this hotel, understanding it was busy weekend they should still try to give you the same service as other guests. Even though calling to asked for moving our check in from 4pm which doesn’t make sense to 3pm which is the universal check in hotels, saying yes when we got there , they did not honer it, on top of it passed 4pm they decided to give us a room at the 3rd floor from the higher floor I booked my room which literally couldn’t even open both curtains on 2 side of the room because one was so close to the building next door which anyone could see in our room and the other side next to a busy parking lot in Hollywood which again can see in our room. On top of that when we called to get a late checkout the next morning they wouldn’t accommodate that either saying they are fully booked, even though they wouldn’t accommodate our 1 hour check in early when they gave us the same excuse from the night before saying everyone asked for the late checkout and that’s why they are running late cleaning the rooms!!!!

Leisure Partner

2/10

Poor

12 Nov 2025

charles

The front desk manager by name Jonathan has zero customer services and he made sure i will not be coming back again to stay at the dreams as long as he still works there .

Leisure Family

10/10

Exceptional

09 Nov 2025

Steven

Such a cute hotel. Would definitely come back and stay here ! Loved the hotel and the room and the Photo Booth and pool were a blast

10/10

Exceptional

05 Nov 2025

Daniel

Good hotel bathroom was great staff was nice

Partner