Name: Sunset West Hotel
Address: 7212 Sunset Boulevard, Los Angeles, 90046, US

8/10

Excellent

30 Jul 2026

Nick

Nice property just couple blocks from the beginning of the walk of fame. Staff was very friendly. Room was nice and cool when we arrived. Bathroom is small and showhead is for a rainfall. Bed were comfortable. Parking is very tight but it is free and gated. Breakfast was very good as well.

10/10

Exceptional

27 Jul 2026

Susan

Such a quaint spot on Sunset! Just what we needed for our time there. Within walking distance of a lot of the touristy spots. Parking was very doable and FREE! Felt safe and secure. Pool was perfect for the hot days and was probably one of the cleanest hotel pools we have seen! Breakfast was typical hotel breakfast. The room is tight with only a few tables but with the beautiful weather we didn't mind eating outside on a bench but if you want a table you will have to time it just right (there were tables outside as well). We were there for 5 days and you will have to also time housekeeping just right if you are to need it. You'll have to ask for it on the weekends if you need it. Rooms were updated and not dingy at all. NO ELEVATOR so if you are unable to do stairs make sure you ask for a ground floor room. Staff was very helpful and accommodating. We got there earlier than regular check-in time and they let us know when our room was ready and kept our luggage for us while we walked around.

2/10

Poor

26 Jul 2026

andrea

I booked this hotel because it had a 4-star rating on Hotels.com, and the photos showed clean, modern, and well-maintained rooms. Based on the rating and images, I expected a comfortable stay. Unfortunately, the room we received looked nothing like what was advertised.

As soon as we entered, the room had a strong mildew smell. The bathroom had urine on the toilet seat, mildew in the shower, water stains on the ceiling above the sink, and dark water stains under the sink. The walls were dirty, there was hair on the floor, and the bed sheets had yellow stains. It also appeared that mildew had simply been painted over with white paint instead of being properly repaired.

The condition of the room was so unacceptable that we checked in and checked out within 10–20 minutes. We did not feel comfortable or safe spending the night and were concerned about the overall cleanliness of the room.

The 4-star rating and photos on Hotels.com did not reflect the condition of the room we were given and were very misleading. This was the worst hotel experience I have ever had, and I would not recommend staying here.

8/10

Excellent

22 Jul 2026

Daisy

The pool was great, and the breakfast was delicious in the morning. The room didn’t have many drawers for clothes, but otherwise the room was good.

6/10

Pleasant

22 Jul 2026

Paula

I’ll start by saying the employee told me the hotel is closing in August to become homeless housing. That information completely changed the vibe of our stay. Right before he told me, I saw a transient trying to break into a room. That’s when I noticed the neighborhood.
The hotel itself was ok. My kids loved the pool. We appreciated the included breakfast, though the eggs were gross.
The beds were clean, but smaller than anticipated. I thought we were getting queen beds, but they were full beds. The photos looked nicer and more spacious than the rooms themselves. No counter in the bathroom. It was clearly modernized recently, but still very basic.
The value was fine for what we needed. Just a place to sleep.
Parking was behind the building. Very tight to get in and out.
Overall, not a bad experience, but even if the hotel wasn’t closing, we probably wouldn’t stay there again.

8/10

Excellent

10 Jul 2026

Frank

I really

10/10

Exceptional

08 Jul 2026

Priyantha

The room was clean, and the amenities were good. However, the breakfast could be improved by offering a better variety and higher-quality options.

Family_with_children

10/10

Exceptional

08 Jul 2026

Robert

Convenient & central in WeHo.

10/10

Exceptional

04 Jul 2026

Alysa

Amazing!

2/10

Poor

30 Jun 2026

Fabíola

I’ve been scammed since the moment I booked my first stay in LA with Hotels.com.
The first property (Luxury 2 bedrooms in Hollywood) cancelled my stay 8 hours before my check in so Hotels.com got me a reservation in this location, even knowing that I have 2 kids on the reservation. Anyway, when I got to the sunset I couldn’t believe; a old and smelly room with a strip club on the corner, prostitution area with a horrible noise and no parking. A completely nightmare!!
So when I called Hotels.com to complain they refused to exchange my reservation and send me to another hotel coz Sunset management refused my request trying to obligate me to stay there and charging me $1.030,00 for 2 rooms that I NEVER stayed in.
Long story short; I’ve been totally scammed.
Be careful.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Stephanie

Very clean and friendly staff. Parking space small but personally didn't have a problem parking.

Family_with_children

10/10

Exceptional

09 Jun 2026

Liliana

La piscina está climatizada, el desayuno estaba muy bueno, el parqueo es un poco estrecho pero pudimos estacionar todos los días, lo recomiendo si quieres estar en un lugar muy céntrico sin gastar de más, al cruzar la calle tiene excelentes restaurantes, quizás no es súper lujoso pero está muy limpio. Yo te lo recomendaría.

Partner

10/10

Exceptional

08 Jun 2026

Tanika

Great location great staff great area. Convenient to everything mostly everything is about a 20 to 30 minute drive but that should be because of traffic but not too bad very good scenery. Will stay here every time that I am in West Hollywood

Family

4/10

Poor

07 Jun 2026

Peter

We booked a 3 night stay at this hotel.
On the second day of our vacation we decided to go to Universal Studios, so we brought all of our belongings with us out of the hotel room.
The cleaning staff noticed that our luggage was absent from the room so they assumed we weren’t coming back, so they decided to deactivate our key cards and gave us no warning.
So after returning from a long hot day we couldn’t enter the room. So we had to carry all of our luggage back downstairs to the front office to try to get our room back. After all of that hassle we finally returned to the room and found all of our food was taken out of the fridge and placed on the stand, because it was left out all day we had to throw it all away because it wasn’t safe to consume! All they offered was a $50 dollar discount off of our stay.
It was a terrible experience and we will not be returning!

Family

10/10

Exceptional

03 Jun 2026

michele

The staff was wonderful. We arrived early and our room was ready, they checked us right in. Like the security on property. Great location and great cleaning staff.

Family

6/10

Pleasant

25 May 2026

jagadeshwarrao

No comments

Family_with_children

6/10

Pleasant

25 May 2026

Katherine

We came in for a quick weekend stay to attend an animation class at the Wishire Ebell Theater.
The staff was just great. Very kind, helpful people running this place.
The room was clean and everything in good working order.
There is a grocery store, Wendy's and lots of restaurant options within walking distance.
Breakfast was pretty good. They had meat and eggs and cereals, waffles and fruit, bread and pastries and yogurt. Really good options for everyone.
Unfortunately, the parking situation which was very hard and stressful for us as we have a van. The spaces are tight and not much room to maneuver a larger vehicle at all.
We probably won't stay again due to the parking issue.

Friends_and_family Family

8/10

Excellent

20 May 2026

Dennis

This was a convenient place to stay, near places I wanted to visit. The room was spacious, had a fridge and a microwave, and the parking was good. Nice towels and there were plenty of them. Very convenient to have a grocery store basically across the street.

However, the room definitely showed signs of wear. The bathroom was especially worn and the toilet was very close to the sink table so that you had to turn to the side. Quite unpleasant.

Self

8/10

Excellent

17 May 2026

Karen

Terrific staff and a special shout-out to Amidou! Good location for our purposes. Third time staying there, and we'll be back!

Partner

8/10

Excellent

17 May 2026

Jorge

Hotel was clean and staff were friendly and accommodating. Only negative review I have is parking. The spaces are very limited along with it being very narrow and tight. Staff does great to accommodate when parking lot is full though.

Partner

4/10

Poor

17 May 2026

Stephanie

This is the first hotel I have given a bad review. We are a pretty easy to please family but this is the worst hotel we have stayed at. The location is in the ghetto, next to a stripclub, and there are homeless right outside of the windows. And the room was terrible. It was dirty, the doors were broken, there was absolutely no parking so they have people park in front of the door to your room. The parking security yelled at is for parking in a handicap spot when it was the only spot left it the tiny little lot. The breakfast was empty every time we went and the lady filling it didnt speak english and told the kids \"no breakfast\".

Friends_and_family Family

10/10

Exceptional

16 May 2026

Judith

Great design with easy parking. Very friendly staff. Good security

Family

10/10

Exceptional

05 May 2026

Christine

We can't wait to come back again. It is a great hotel and great location. The staff were very friendly and helpful! Great location.

Thank you! :)

Friends

10/10

Exceptional

24 Apr 2026

Glenda

Bueno, súper limpio y muy cerca del Boulevard de Hollywood

Partner

10/10

Exceptional

20 Apr 2026

Edwin

Great hotel. Very nice staff. Parking in the back is convenient but limited.

Self

10/10

Exceptional

20 Apr 2026

Celeste

Our stay was short but great. Fast, friendly check-in and out. Our room had everything we needed, coffee, fridge, iron, etc. Security at the entrance made me feel safer. Despite our room on the blvd., it was quiet. Will stay here again.

Friends_and_family Family

4/10

Poor

20 Apr 2026

Amber

Room was clean but looked like it had been repaired lazily, ac was not kept on so room was musty.
Parking was awful- I had to park in the dominos next store which felt very unsafe.
Staff was sleeping behind the desk and forgot to bring us towels.

Family_with_children

2/10

Poor

18 Apr 2026

Eric

Gross property, loud and one staff is extremely rude and speaks disrespectful, will not be staying there again. It’s a party hotel on the sunset strip, costs more than it should and shouldn’t be associated with the Best Western brand.

8/10

Excellent

13 Apr 2026

Kristy

I felt like they were very accommodating, especially when we had such an early flight out.

Family_with_children

10/10

Exceptional

11 Apr 2026

Joshua

Corey was a tremendous Help. Very personable and professional. Parking Safe and Clean Room

Self

8/10

Excellent

06 Apr 2026

Jason

AC was good, great location, for a budget option definitely recommend, Pool was great for the kids too, breakfast was good.

8/10

Excellent

30 Mar 2026

Annabele

Convenient
Well satisfied

Family_with_children

8/10

Excellent

27 Mar 2026

Ali

room was ok, Ac is great, front desk staff is friendly besides the guy during night shift

10/10

Exceptional

26 Mar 2026

Benjamin

All was as advertised

2/10

Poor

25 Mar 2026

Mohamed

So bad

Friends

6/10

Pleasant

17 Mar 2026

Xenia

Unfortunately the floor was very dirty and the room felt dark. Pool looked great and parking and hot breakfast was included.

Partner

6/10

Pleasant

16 Mar 2026

Juliusz

Fresh

8/10

Excellent

15 Mar 2026

Michael

Room smells like old stuff but overall it was not bad.

Family_with_children

2/10

Poor

12 Mar 2026

Michiko

Bedroom and bathroom smell terrible. Especially bathroom, I couldn’t take a shower because of the faulty smell.

Partner

10/10

Exceptional

12 Mar 2026

Christina

Right opposite a supermarket, bus stop at the front door, heated pool that’s always half in the shade and half in the sun, the breakfast had a good range of options, the staff were so helpful.

Family_with_children

10/10

Exceptional

10 Mar 2026

debra

Really yummy breakfast, good location. Loved the Brazilian restaurant across the street! Helpful staff, very friendly!

8/10

Excellent

27 Feb 2026

Toni

The room was very clean and staff friendly and helpful. Great location.

Partner

2/10

Poor

25 Feb 2026

Terry

Worst hotel I've ever experienced. The room should only have been used for storage. Couldnt use my walker at all. Barely enough room to walk around the bed, or to get into the bathroom. Breakfast was questionable. Bacon & sausage werent cooked long enoughl. I wouldnt chnce either one.

Partner

10/10

Exceptional

24 Feb 2026

Henrique

Clean room, amazing breakfast that kept being refilled

Partner

6/10

Pleasant

22 Feb 2026

David

This visit was the 4th time we stayed at this hotel in the past 6 months. We like the location and the services available, such as the breakfast and parking. We paid over $2200 for the duration of our stay. Unfortunately on this occasion we had an issue with 'Housekeeping' failing to securely lock our room door after servicing, leaving our personal belongs susceptible to theft. We were out all day and the room was NOT LOCKED from the time they attended the room! I advised the front desk clerk who contacted the head of housekeeping (Janet) to discuss the matter directly. It became a debate in the reception area. I was made to feel like a fool and I don't think she believed me. Janet could've handled this situation a whole lot better. No apology, just doubt. Why would a make a fuss about such things... We refused housekeeping for the remainder of our stay (a further six days) until check-out. I was not happy the entire time as a result of my concerns being neglected. We are returning again in September (from Australia) and will likely stay elsewhere. I request that the general manager contact me personally.

Partner

10/10

Exceptional

17 Feb 2026

BIENVENIDO

Close to everywhere we planned to go.

Partner

6/10

Pleasant

04 Feb 2026

Zhifen

Very nosing

Business_and_leisure Family

10/10

Exceptional

26 Jan 2026

Cathy

Staff was great,, rooms clean

2/10

Poor

20 Jan 2026

Steve

In the room we couldn’t open the blind as it was, literally, right by the footpath - maybe half a metre away and people looked in. New guests arrived after midnight and had no consideration and made an enormous noise. The ironing board was broken snd coukdn’t be used and tge traffic noise was terrible all night.

Partner

10/10

Exceptional

11 Jan 2026

Winn Minn

Very nice, thanks.

Leisure Family

2/10

Poor

09 Jan 2026

Kimberley

I wanted to like it but, in good-faith I just can't. The first night at 3 am i was awoken to screaming of someone saying \"DON'T TOUCH ME, I'LL KILL YOU\" this went on for 5 minutes. The area where the hotel is located is very sketchy, and the \"free\" parking is very bad. The area is very tight. The actual room was dull and outdated. This hotel needs a gate in the front, a proper security guard, renovated rooms and easily accessible parking.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Michael

Nice location about 6 blocks walk to heart of Hollywood (Chinese theater etc.) Free breakfast buffet was very good, and the free parking as a nice perk and was not too difficult. Hotel is in decent condition - nothing fancy, but kept up pretty well. Some sketchy folks in the area, but the hotel has a security guard and we had no issues. Pool looked nice, right outside everyone's door.

Leisure Family

4/10

Poor

04 Jan 2026

Yaiza

I fail to understand how this place gets nice reviews. Maybe we were just unlucky, but our room was small, smelly, and very noisy. Breakfast was limited and poor. And the parking... It was crowded and with only one handicapped space, which was taken by a car without a handicapped sign.

Friends_and_family Family

4/10

Poor

02 Jan 2026

SHATUL

very average room quality, pictures no way close to actual, sub standard furniture and quality of bedding / linen. no power points for charging, if there were any, they were not working or broken, no drinking water provision in room. no water provided. no information on water not being portable in property.

Friends_and_family Family

2/10

Poor

01 Jan 2026

Justin

There was roaches on the floor.

Partner

4/10

Poor

30 Dec 2025

Suriyaprakash

Yes the room was stinky and the building is too old. There is no parking inside hotel. Staff were responsive but the infrastructure is not recommended for a stay with family.

Leisure Family_with_children

8/10

Excellent

29 Dec 2025

Martha

Good

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Gwendell

Room was clean , staff were very welcome & kind one of our bedside lights didn’t work . Housekeeping was amazing and always helpful

Leisure Family

8/10

Excellent

23 Dec 2025

DEBASIS

Was initially hesitant to book this hotel but glad that I did. The staff Rehman was helpful to get me checked in and provided some local travel and restaurant info which was helpful. I felt safe and the location was good. The rooms are small and the breakfast space as well. Overall good experience.

Leisure Family

8/10

Excellent

23 Dec 2025

Stephanie

Location was great, close to tourist attractions and nice breakfast.

Leisure Family

8/10

Excellent

22 Dec 2025

Anubhav

Location of the hotel was amazing . The only issue I had was I had a room at the ground floor and the staff was making noise late night and our sleep got disturbed . My wife had to go and ask them not to make noise.

10/10

Exceptional

10 Dec 2025

Lynden

Staff were awesome! Place was clean and constantly had security 24 hours a day.

Couldn’t have been happier with our stay!

10/10

Exceptional

09 Dec 2025

Jenifer

The room was very nice for a small select-service level hotel. The fridge and microwave in the room are so appreciated. I was here for 8 days for work and it was great not having to go out for dinner each day. Security guard on duty, helpful front desk, and hardworking housekeepers who clean the room beautifully!

Business

10/10

Exceptional

09 Dec 2025

Patricia

The staff were nice and helpful. Rooms and property were very clean. Onsite parking. I would definitely stay there again.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Argelia

Staff was really friendly and helpful, breakfast was really good, and rooms pretty clean, definitely I will book there next time

Leisure

8/10

Excellent

07 Dec 2025

Sadia

Everything was great except for the smoking areas. Astrays were right outside of rooms smoke would make its was inside the rooms. Otherwise everything was great.

Leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Liam

Very clean, excellent location, easy parking.

10/10

Exceptional

06 Dec 2025

Anne

Clean room. Awesome location. Great price. Helpful staff

Leisure Partner

8/10

Excellent

02 Dec 2025

Mukul

Clean room and close to Hollywood

Leisure Family_with_children

10/10

Exceptional

30 Nov 2025

Alexx

The family suite was great with the private room. Good blackout curtains. Clean. Fridge. The security guard was really helpful and made us feel safe despite the location. The pool was clean and heated. Breakfast was on the smaller side, but enough options.

10/10

Exceptional

28 Nov 2025

Christine

Wonderful hospitality and great food!

8/10

Excellent

28 Nov 2025

Sarah

Rooms are clean and hotel is clean and well maintained. Parking is tight but free and safe. All staff was friendly and welcoming and location was easily walkable.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Alissa

Great place! Nicely renovated, good size pool, kind service and good location

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

carol ann

The room was excellent and any issues we had Amidouwas excellent and looked after all our needs. All your staff were great. You have got great staff and your security officer made us feel safe. Will fully recommend your facility

Leisure Family

6/10

Pleasant

16 Nov 2025

William

The room was clean and in good condition. The shower was excellent. Our room refrigerator didn't work, and when we tried to call the front desk about it, the call was never answered. I did like the food provided for breakfast.

Leisure Partner

8/10

Excellent

13 Nov 2025

Seth

Security and housekeeping stood out for me

Business Partner

8/10

Excellent

10 Nov 2025

patharawan

The room was nice but the overall property was different from the photos on Expedia

Business_and_leisure Family

10/10

Exceptional

08 Nov 2025

Oleg

Nice, clean hotel with good staff. I really liked everything.

Leisure Family

10/10

Exceptional

07 Nov 2025

Leeanne

Simple quick check in friendly staff .

Leisure Partner

10/10

Exceptional

26 Oct 2025

Micaela

great location. very clean. supermarket across the road. parking available. Would have loved a kettle in the room.

8/10

Excellent

26 Oct 2025

Theresa

Breafast was good. Room was clean and neat. Housekeeping is vey kind and helpful. Front desk is sweet kind and efficient.

Business Family

6/10

Pleasant

20 Oct 2025

Jacqueline

Parking is okay during the day but it was difficult to find a space in the evening. There was not a lot of hot water at night for showers. Overall it was okay.

Leisure Friends

8/10

Excellent

08 Oct 2025

James

Clean & adequate. Friendly & accommodating staff.

Business Partner

8/10

Excellent

06 Oct 2025

Megan

Staff were very pleasant and always helpful.
Room was comfortable and easily catered.fpr our 6 guests. There is a Ralphs supermarket across the road which has a starbucks which we found super convenient! Didnt love the lack of space in bathroom for toiletries, but thats not a huge deal, just annoying.

Leisure Family_with_children

10/10

Exceptional

06 Oct 2025

Linda

The rooms are very clean and the staff cleaned them every day. We were able to walk to the chinese theatre but it was a lot of uphill, coming back was a breeze!

Leisure Partner

10/10

Exceptional

06 Oct 2025

Gonzalo

It serves is purpose very well

8/10

Excellent

05 Oct 2025

Rita

This hotel offers a great location and was a fantastic base for us! We loved being walking distance to the Walk of Fame, and the staff were super nice about checking us in early. The rooms were clean, and the breakfast was good, offering plenty of options (watch out, you might put on a few pounds!).

Our only significant concerns, which led to the lower rating, are two-fold: the pool area is quite small and difficult to enjoy fully. More importantly, walking a bit further from the hotel reveals a disheartening amount of homelessness and rubbish, which made us feel unsafe at times.

Excellent hotel service, but be mindful of the immediate neighborhood.

Partner

10/10

Exceptional

13 Sep 2025

Lauren

Our family of 5 had a great stay. Parking available, tight but no issues. We felt safe at all times in the area, security officer on duty. The pool was a nice addition in between the hustle and bustle. The room was comfortable. Floors were dirty which was disappointing but not a huge issue. Breakfast was free and provided enough options to suit us. Overall we thought this hotel was fantastic value for LA!

Leisure Family_with_children

10/10

Exceptional

10 Sep 2025

Juan Alexis

Property is very Clean, it is an oasis in Sunset.
I commend Corey highly, he is a very dedicated and caring front desk manager.
The stay is amazing, and the breakfast is delicious!

Business_and_leisure Self

6/10

Pleasant

09 Sep 2025

Israr

Just okay

Leisure Friends

8/10

Excellent

07 Sep 2025

weiguo

Parking is challenging

Leisure Family

6/10

Pleasant

06 Sep 2025

Dalia

Excellent space, reception makes us uncomfortable

The room had plenty of space but the air conditioners were very noisy and the temperature was either extremely cold or turned off and the room was very hot... the bathroom has nowhere to hang the towels near the shower, it did not have many connections to charge usb tickets, and what bothers my family is that the man at the reception kept looking back at the pool at our daughter the teenager and her other sister noticed, until we asked him if he had any In this way, I read the water lens because we had lost something in the pool, he approached and that I approve of making a conversation... I ask him to make a challenge to make ice for someone he hated or had courage and my daughter was surprised... and I was there and asked my daughter to repeat what she said to me since she said it very close and only to her, her sisters also saw that it was strange and she walked away, we thought she wanted to be kind... but then he just looked at her from afar she went to her. Super uncomfortable for all my daughters and for me when my husband arrived he stayed away, so that was seen with bad intentions, in our opinion, and the pool was a little dirty since I repeat you could not see. I know that they have days to clean it but we had bad luck... but seriously we traveled often to LA, and we would like to return to that hotel, I hope that if we find a better place our experience next time, thank you for your great work.It's hard if you're late and few desability space.

Friends_and_family Family

4/10

Poor

26 Aug 2025

Any

Almost no parking available and difficult to access. A lot of homeless folks around the building and noisy. Unfriendly front desk and unhelpful. Small room for breakfast with small selections. I would not recommend it

Leisure Self

4/10

Poor

18 Aug 2025

Gareth

One particular staff member was very rude.
Bathroom space is tiny with no shelving.
Parking is extremely limited and tight. Had to park on the street one night.
Finding the room was confusing because the layout is dumb.

Leisure Family_with_children

8/10

Excellent

17 Aug 2025

Nilka D

Los desayunos fueron ligeramente variados y frescos. La cama súper cómoda y limpia. Deben mejorar el olor a humedad en los cuartos. Pero en general muy bueno.

Leisure Partner

6/10

Pleasant

13 Aug 2025

Jaewoo

Air condition

2/10

Poor

09 Aug 2025

Andrew

The room was very dirty and there was roaches. I did Not sleep well at all and had to leave early.

Self

10/10

Exceptional

09 Aug 2025

Linda

Great family hotel

10/10

Exceptional

08 Aug 2025

Martin

The pillows too hard

Leisure Partner

10/10

Exceptional

06 Aug 2025

Danaisha

I loved the convenience ! It is definitely a good area if you have a lot planned and your not wanting to spend too much on the hotel stay but still want quality !

Leisure Friends