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Sheraton Grand Chennai Resort & Spa

Chennai (Madras) · India

280 East Coast RoadView location

8.8/10Excellent142 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.6/109.6
Condition9.4/109.4
Neighborhood9.2/109.2
Amenities8.8/108.8
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  • Family hotels
  • Hotels with spa
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton Grand Chennai Resort & Spa

Ideally located in the Mahabalipuram area, Sheraton Grand Chennai Resort & Spa promises a relaxing and wonderful visit. The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at Sheraton Grand Chennai Resort & Spa.

Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Sheraton Grand Chennai Resort & Spa is an excellent choice from which to explore Chennai or to simply relax and rejuvenate.

Read more about this hotelShow less

With a stay at Sheraton Grand Chennai Resort & Spa in Tirupporur (Covelong Beach), you'll be a 1-minute drive from Madras Crocodile Bank Trust and 9 minutes from Muttukadu Boat House.

This beach hotel is 7.4 mi (11.8 km) from DakshinaChitra Heritage Museum and 7.5 mi (12.1 km) from MGM Dizzee World. Make yourself at home in one of the 129 air-conditioned rooms featuring flat-screen televisions. Your room comes with a Select Comfort bed. Rooms have private balconies.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Tirupporur?

This hotel has 36618 square feet (3402 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

On bay No alcohol allowed onsite Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Alcohol is not permitted at this property.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in rate plans that include breakfast, lunch, and dinner receive meals for 2 guests. Additional meal fees of INR 4000 plus tax per day will be charged for a third guest at the time of check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, window guards, and a deadbolt lock
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately INR 800 to 1200 per person
    • Pet fee: INR 2000 per pet, per day plus INR 2400 one-time cleaning fee
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: INR 2950.0 per night
    • Laundry fee: INR 1000 per day
    • Spa fee: INR 3000 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Madras Crocodile Bank Trust 0.2 km / 0.1 mi
Kovalam Beach 4.9 km / 3.1 mi
Divine Mercy Church 9.2 km / 5.7 mi
Muttukadu Boat House 9.3 km / 5.8 mi
Tiger Cave 10.4 km / 6.5 mi
Tamil Nadu Police Academy 11 km / 6.8 mi
DakshinaChitra Heritage Museum 11.8 km / 7.4 mi
MGM Dizzee World 12.1 km / 7.5 mi
Old Mahabalipuram Road 12.7 km / 7.9 mi
SIPCOT IT Park 12.8 km / 8 mi
Mayajaal Multiplex 13.7 km / 8.5 mi
The Marina Mall Chennai 14.5 km / 9 mi
Pancha Pandava Cave 14.5 km / 9 mi
Sri Sthala Sayanaperumal Temple 14.5 km / 9 mi
Trimurti Cave Temple 15 km / 9.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
Show 42 more facilities & services
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • TerraceExtra charge
  • ConciergeExtra charge
  • Luggage roomExtra charge
  • BBQ facilities
  • Private beach area
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Outdoor freshwater poolExtra charge
  • Children playgroundExtra charge
  • Kids’ clubExtra charge
  • Game roomExtra charge
  • NightclubExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Banana boatingExtra charge
  • DivingExtra charge
  • Table tennisExtra charge
  • FitnessExtra charge
  • BilliardsExtra charge
  • Bowling alleyExtra charge
  • Mini golfExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWSSUI.6S-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Grand Chennai Resort & Spa

    SUITE Presidential WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA GRANDVILLA • GRANDVIL.GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Grand Chennai Resort & Spa

    VILLA GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM SEA VIEWQUADRUPLE • GUEST ROOM SEA VIEWQUA.GR-VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Grand Chennai Resort & Spa

    QUADRUPLE GUEST ROOM SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BEACH FRONTDOUBLE • BEACH FRONTDBL.BF

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Grand Chennai Resort & Spa

    DOUBLE BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEW KING BEDSUITE • SEA VIEW KING BEDSUI.KG-VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Grand Chennai Resort & Spa

    SUITE SEA VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BEACH FRONT WITH PRIVATE POOLDOUBLE • BEACH FRONT WITH PRIVATE POOLDBL.BF-PP

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BEACH FRONT WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Grand Chennai Resort & Spa

    DOUBLE BEACH FRONT WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BEACH FRONT WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BF-PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Grand Chennai Resort & Spa

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE CITY VIEWSUITE • EXECUTIVE CITY VIEWSUI.CV-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Grand Chennai Resort & Spa

    SUITE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEA VIEW KING BEDDOUBLE • SEA VIEW KING BEDDBL.KG-VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Grand Chennai Resort & Spa

    DOUBLE SEA VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PARK VIEWDOUBLE • PARK VIEWDBL.PV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Grand Chennai Resort & Spa

    DOUBLE PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE BEACH FRONTQUADRUPLE • BEACH FRONTQUA.BF

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Grand Chennai Resort & Spa

    QUADRUPLE BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sheraton Grand Chennai Resort & Spa

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton Grand Chennai Resort & Spa

8.8
Excellent
142 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.6 /10
Condition
9.4 /10
Neighborhood
9.2 /10
Amenities
8.8 /10
50 reviews shown
6/10
Pleasant
12 May 2026
Sadia
The property is good but not upto the standards of a 5 star stay. Probably as they were over booked.
Also, the sea view rooms aren't as one would expect to experience a sea view, the distance from the sea is great & the price one pays for the view, is not worth it ...
So, better to go for the normal rooms n avoid the disappointment.
If not, it's the best property around that stretch.. If not, for the above mentioned reasons.
Friends_and_family Family
10/10
Exceptional
11 Apr 2026
ABRAR AHMED
Had a great time. Staffs were awesome. Services incredible.
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Clayton
Beach view nice kitchen excellent room large and well appointed only problem is mass of people at restaurant and large number of very very very loud unmanaged children
Family
10/10
Exceptional
04 Apr 2026
Benjamin
Fantastic stay, staff were amazing and so good with our daughter. Would definitely go back. Loved high tea, and the food variety at the reef. C front was also great.
Family_with_children
4/10
Poor
04 Feb 2026
Robert
the physical hotel, room etc..were excellent, clean and high end. the service was very poor throughout, more 3star standard despite there being plenty of staff
Business
10/10
Exceptional
06 Jan 2026
Ravi R
Very nice room, good food and friendly staff.
Leisure Family
6/10
Pleasant
02 Jan 2026
Julia Katahdin Frey
Restaurant experience was very poor. Got sick after lunch. Rooms were spacious and clean.
Leisure Friends
4/10
Poor
26 Dec 2025
Balasubramanian
Good property but not well managed. Felt underwhelmed
6/10
Pleasant
21 Oct 2025
GAVIN
Pretty average hotel and surprised it a 5*. Rooms are old and need renovation.

Breakfast and lunch is a nightmare as limited seats and especial sunday lunch as all outside guests come so no space for hotel residences.

Not much for the kids to do.

Friends_and_family Family
10/10
Exceptional
31 Aug 2025
Janani

Wonderful Resort to stay with family at the ECR!

Our stay was amazing at the Sheraton. The check-in was very quick. Mr. Bibin at the front desk was very polite and receptive. The whole resort was super clean and the all the staff were very kind and approachable. The evening high tea with snacks was arranged near the beach, with tables arranged along the beachside. It was lovely. The pool was at level 3 and very clean. The rooms were very spacious and super clean. The dinner and the breakfast buffet were amazing with a wide spread of tasty dishes. The beach was clean too, though we could not spend much time at the beach due to high tide. There were appropriate signboards for safety purposes. Overall the stay was amazing!
Friends_and_family Family
10/10
Exceptional
18 Jul 2025
Abhishek
Awesome experience, Everything was great. Restaurant manager Krishna is very helpful. Overall it was a good relaxing family trip.
Friends_and_family Family
10/10
Exceptional
13 Jul 2025
Deepak
Overall stay was positive , rooms were clean , hope swimming pool in the villa/cottage had better maintainance

the beach access was good but the surrounding area was not ideal
Leisure Family_with_children
10/10
Exceptional
10 Jul 2025
Saranya
Overall good experience
Leisure Friends
4/10
Poor
02 Jul 2025
Sathiya Narayanan
I generally don't leave a review. But this prompted me to.

Marketing photos looks glitzy and glamorous, but reality is very different the service, food, property upkeep is sub par and underwhelming at best.
Business_and_leisure Self
10/10
Exceptional
10 Jun 2025
SARANYAN
We stayed here for four days and had an absolutely amazing experience. The staff were incredibly friendly, attentive, and helpful throughout our stay. Even though we checked in very late—around 2 AM—the receptionist warmly welcomed us and personally escorted us to our room. All our requests were handled promptly and with care.

We enjoyed the dinner and breakfast buffets daily, which had an impressive spread of multi-cuisine options including Mediterranean, South Indian, North Indian, and Italian dishes. The variety of desserts was especially delightful. Special hi-fi to a friendly guy and Dhareesh, who took care us personally.

Evening high tea by the beach was a lovely touch, adding to the overall relaxing atmosphere. The beach itself was clean and well-maintained, with a staff member present—similar to a lifeguard—ensuring everyone’s safety. Shout out to my masseuse Aliana.

The pool was clean and inviting, and the children’s play area was nicely set up. We also tried the spa massage, which was truly rejuvenating.

Overall, we had a fantastic stay and would definitely choose this place again for our next visit.
Leisure Family_with_children
10/10
Exceptional
05 Mar 2025
Janet
Service beyond expectations, friendly welcoming and helpful
Leisure Family
6/10
Pleasant
01 Oct 2024
shyla
Reserved 2 queen bedroom, got two twin beds. Tad uncomfortable. Front desk was extremely difficult to communicate with. WiFi was not easy either. Needed two levels of help which front desk was unable to grasp. We loved our stay there 6 months ago. This time, was no picnic and not as relaxing. The food and service at restaurants were excellent.
Leisure Family
10/10
Exceptional
15 Jul 2024
Suresh Kumar
Excellent service. The ambience was great. The shine spa was amazing
Friends_and_family Family
10/10
Exceptional
21 Jun 2024
sai
The stay was very good. The ambience was perfect. A special shoutout to Chef Ravi and Shradha for taking care of all our small needs and requests. We will definitely revisit the resort again in future.
Leisure Family
8/10
Excellent
17 Jun 2024
Veeracholan
Good to stay with family
Leisure Friends
10/10
Exceptional
07 Jun 2024
Megan

Lovely place to stay!

This was our first time in India! Couldn’t have picked a better place to stay. Everyone was friendly and accommodating and checked in on us regularly. They even helped us coordinate with the airport when our baggage was lost! The room was bright and airy and clean! They provided ample water in the room and replenished it each day! We visited the restaurant several times and it was delicious every time. The spa was relaxing and lovely, we got massages.if we needed a taxi they helped us get one, even from the airport to the hotel when we first arrived via e-mail! Overall they made us feel very welcome in a new place! Thank you, Malika & Nithin for all of your help throughout our stay!
Partner
10/10
Exceptional
05 Apr 2024
Verified traveler
Sheraton stay was lovely and special for a lot of reasons!! Although the beachfront rooms are not a thing here, kids would love this property - it has a gorgeous lawn for kids to play and nice outdoor play area! My 4 year old and 1 year old had lots of fun here. Staff went above and beyond to make sure we are comfortable all the time. Food was delicious as well. I would definitely recommend this property for families especially with toddlers / younger kids.
Friends_and_family Family
10/10
Exceptional
01 Feb 2024
Mahesh
My family was happy with the hospitality!
Leisure Family
10/10
Exceptional
29 Oct 2023
Muthuraman
Love the beach access; good food at C-Salt, which is by the beach; Overall great property for family traveling with kids.
Leisure Family_with_children
6/10
Pleasant
07 Jan 2023
Chandra Shekhar Reddy
If not about the connect to the beach and tons of greenery, its not worth the cost. Food served has to be changed as I was served too salty food, tea kettle was smelling very bad, attention to details in washroom were missing. Again with the amount of fee what is charge, its a disappointment.
Friends_and_family Friends
10/10
Exceptional
06 Nov 2022
Arun
Amazing stay. Beautiful property and grounds.
Leisure Family
10/10
Exceptional
31 Oct 2022
SWAMINATHAN

Awesome experience

Very satisfying
Friends_and_family Family
10/10
Exceptional
11 Sep 2022
vijay
Beautiful setup
Leisure Friends
2/10
Poor
26 Aug 2022
Jyotsna
Was double charged by the property.
Leisure Family
10/10
Exceptional
16 Aug 2022
Verified traveler
The staff were the most awesome I have seen. Every one of them. So polite. Eager to serve.
Partner
10/10
Exceptional
10 Jun 2022
Verified traveler

Lil slice of paradise

The resort is a large property with beach access and they have a lot of greenery (esp. Frangipani trees) which make it look gorgeous. We got a seaview room with a fantastic view overlooking the pool.

It's a great retreat if all u want to do is hangout with family and lounge around the pool or beach.

The service was really fantastic! From the restaurants to the front desk to house keeping, to the musician...Akshay, Neeraj, Arif, Kshtij, Maria, Imran, Subash, (I could go on!), made sure we felt very comfortable and that made our stay all there all the more special!

Would def recommend and I would go back the next time I'm in India.
Friends_and_family Family
4/10
Poor
24 Mar 2022
Sathish
There was a big event happening so our cottage was so noisy that we had to switch from our cottage which we paid a fortune to a tiny room. Very dissatisfied. Why do they take reservations when they expect loud music all through the day and night?
Leisure Partner
8/10
Excellent
05 Feb 2022
Verified traveler

Beautiful property!

Excellent location and beautiful grounds! Service at the buffet breakfast was exemplary. Service at the C-Salt restaurant as well as pool bar left something to be desired, especially on the weekend. The manager and staff were open to hearing feedback.
The rooms were clean, well furnished and room service was fabulous. I’d definitely stay here again.
Friends_and_family Family
4/10
Poor
27 Jan 2022
Verified traveler
- They say they have sauna and steam room
- There is no sauna at all
- Steam room is available ONLY with a massage appointment.
- After complaining loudly they did provide the steam room \"complimentary\"
- I deliberately look for resorts with these as it is one of my main activities every day.
- I was totally fooled by this fraudulent behavior.
- They gave me a garden room instead of the sea view room I had booked.
- They tried to pass it as \"an upgrade\"
- I don't understand how it was an upgrade as I wanted a sea view and there was no sea view
- Then once again after complaining they shifted me to a room with a sea view which was mostly obstructed.
Leisure Family
10/10
Exceptional
19 Jan 2022
VVDN technologies
Excellent stay and corporative staffs
Business
10/10
Exceptional
06 Oct 2021
Jayaprakash
Stay was good. Hotel staff were Courteous and addressed our needs immediately.
Friends_and_family Family
10/10
Exceptional
10 Aug 2021
Florence Sunitha

Perfect getaway

I had a wonderful stay at this resort. Cleanliness and Covid protocols were in place. All staff were very courteous and service was spot on.
Only thing is that I was given a room with a tiny garden which was kind of claustrophobic for me as the whole idea of choosing this hotel was to have an open balcony.
Friends_and_family Family
2/10
Poor
06 Aug 2021
Nitish

Poor experience with Sheraton

I have called reception for the lost charger and they confirmed they have found with a rider that it cannot be sent to you at Bangalore as per company policy.

Strange to know that your hospitality is so poor with guests, where if by mistake you left some important item at your property and it cannot be sent to them as per company policy. One has to travel back to collect from different city... Surprised

I have spent Rs 70K at resort and they are asking for Conveyance Fee for the sending it back. Other smaller properties are more courteous than this.

This gives very poor experience with Sheraton as a brand. Please do keep this in mind next time choosing this Brand.
Friends_and_family Family
10/10
Exceptional
15 Apr 2021
Samuel Vijay

If you want to be pampered...choose Sheraton Grand

If you want to be waited hand and foot and feel the need to pampered for few days, just do yourself a favor and book Sheraton Grand, you will not be disappointed. I would have to say that this is arguably the best hotel in Chennai at the moment and if you can spar few extra bucks upgrade to the sea view rooms to indulge in a get away that will leave you with fond memories.

My family thoroughly enjoyed their stay and can't wait to be back. The rooms are well appointed and the level of service is what makes Sheraton stand out compared to other peroperties......
Friends_and_family Family
10/10
Exceptional
28 Mar 2021
Raja

Amazing stay

Amazing stay. Would recommend
Friends_and_family Family
10/10
Exceptional
08 Feb 2021
Verified traveler
We were a big group with 7 Adults & 3 Children. It was a wonderful experience with Sheraton Grand Chennai Resort & Spa. Totally recommend this place for a relaxing vacation with Beach access & a clean swimming pool. Breakfast was great with lot of variety.
Friends_and_family Family_with_children
10/10
Exceptional
05 Oct 2020
Mohammed

Amazing!!

Pleasant stay, very nice friendly staff.
Friends_and_family Family
10/10
Exceptional
18 Jan 2020
Verified traveler
Everything was so good and perfect. I booked 4 rooms. I got 1 room at 3pm, but they gave remaining 3 rooms around 5pm. I'm really upset with this.
Friends_and_family Family_with_children
10/10
Exceptional
04 Jan 2020
Verified traveler

Nice

Good Stay, hotel was packed with guests. Very clean with good facilities, and easy access to the Beach.
Friends_and_family Family
10/10
Exceptional
01 Jan 2020
Venkataramana

Memorable stay

Amazing stay and nice location
Friends_and_family Family
10/10
Exceptional
27 Dec 2019
Chandran

Great Place for a Vacation

Pity, it was just for the night. Attended a wedding nearby so not much time to enjoy the property n the facilities. Great beachfront. Nice lawn and the facilities.
Friends_and_family Family
10/10
Exceptional
02 Dec 2019
Balajee

Excellent service by the staffs..amazing stay..

The stay was made excellent by the staffs in the resort. The staffs at the restaurant were extremely helpful and did an amazing job to make our stay very comfortable. we would definitely come back to stay here again.
Friends_and_family Family
8/10
Excellent
02 Dec 2019
Mrs. Jayashri

Fabulous

Beautiful clean property on the water. We were part of a wedding celebration & it was an awesome location
Partner
8/10
Excellent
11 Aug 2019
S
the huge volume of water standing flat near the restaurant .the swimming pool had insects and was not placed ideally and should have been bigger
Friends_and_family Friends
10/10
Exceptional
23 May 2019
Emanuel

Outstanding resort hotel

It's a resort hotel, but for a business traveler, it is a good choice for stay - about 30 minutes drive to Chennai center, but at night you stay literally next to sea shore in a modern hotel with friendly service and good facilities.

Location & surroundings

Sheraton Grand Chennai Resort & Spa
280 East Coast Road, Chennai, India

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Sheraton Grand Chennai Resort & Spa

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