Name: Quality Inn Horseheads
Address: 2666 Corning Road, Horseheads, 14845, US

10/10

Exceptional

13 Jul 2026

Theresa

The staff were very friendly. Rooms very clean. Breakfast was very plentiful with a wide selection. Attached restaurant Garcias was excellent as well. Highly recommend this property.

Family

8/10

Excellent

10 Jul 2026

Siju

Basic and old hotel.But maintained and clean for short stays.Serves the purpose Breakfast also basic , good enough for short stays

Family_with_children

4/10

Poor

08 Jul 2026

Alex

Definitely won't stay here again. Property was old and pretty substandard. Air conditioning was marginally operational at best. On-site breakfast was pretty terrible.

Self

8/10

Excellent

05 Jul 2026

John

A little highway noise

Family

10/10

Exceptional

05 Jul 2026

Michelle

Room was clean, bed was super comfortable and pool was great!

Partner

10/10

Exceptional

26 Jun 2026

Nitin Anil

We had a nice stay. Parking and cleanliness and access to the facility was great.

8/10

Excellent

26 Jun 2026

Daniel

Great location for our drive back to Canada from the World Cup. Great staff at the front desk. Room was clean and spacious with comfy beds. The breakfast was a good start to the day.

Partner

10/10

Exceptional

22 Jun 2026

Lija

Nice place

2/10

Poor

19 Jun 2026

Erin

The hotel is rundown and dirty. The air conditioning struggled to cool off the room.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Krystle

The staff were amazing! Very friendly. There’s a Mexican restaurant in the hotel and the food was delicious and the staff there friendly as well. Outdoor swimming pool and continental breakfast. It is less than five minutes away from the mall and Walmart. Next time I go to New York, I will definitely be staying there again!

Friends_and_family Friends

4/10

Poor

11 Jun 2026

Linda

A dreary, out-dated building and furnishings in my room were depressing. Could not get ac or even a fan to operate. Windows very dirty. The bed was lumpy but the room was quiet. The staff was very nice. The breakfast room was was clean and the food adequate. The coffee was surprisingly good. I felt I overpaid for this stay.

Self

8/10

Excellent

01 Jun 2026

SHANE

Good place, little pricey

8/10

Excellent

01 Jun 2026

Siegfred

Nice convenient spot for an overnight stay to explore nearby attractions. Good value with breaks included and lots of free parking.

Family

2/10

Poor

25 May 2026

Prabhdeep

Def avoid. Rooms were not clean, shower does not drain. Just to wash my face, the water was already up to my ankles. Asked them to fix the drain the following day and they did not. The one hook in the bathroom was falling off, doesnt even hold the towel up. The furniture were peeling, half the outlets didn't even work. The pillows were so thick, it strained my neck. Had to hike the next 2 days with a stiff neck. And the breakfast was very poor with barely any variety. The coffee was not hot, the creamers and jams provided were mediocre, barely any fruit. Just apples and toast. Only good thing was they had a waffle maker.

Friends

10/10

Exceptional

25 May 2026

Kim

.

2/10

Poor

24 May 2026

Sara

This was not a good stay for my fiancée and I. First things first, our room key didn’t work right after checking in. It happens. However, the hotel is hard to get around if you don’t know the layout and the hallways did not have a great smell. We finally got into our room, which we were told was non-smoking, and were greeted with a smell of stale cigarette smoke. We had to keep the window open while we were in the room. It was very cold in Horseheads this weekend, so that was not ideal at all. The ceiling also had suspicious brown and yellow stains directly over the bed. The furniture was dusty, dirty, and had streaks on it. The bathroom was definitely not cleaned. The toilet had marks in it and the tub was so gross my fiancée and I reluctantly showered in our flip flops on the last night of our stay. For Memorial Day weekend, and how busy the hotel seemed when we booked, “we have two rooms left for your dates”, the condition of the room was not what we expected. Will not be staying here again when we come back next year.

Partner

6/10

Pleasant

23 May 2026

Madhur

It was a normal budget hotel , washroom was cramped

Friends_and_family Family

4/10

Poor

15 May 2026

Edward

Run down and in need of modernization. No SB ports in the room, bathroom looked like something out of the 1970’s & small. Bad use of the rooms space. The room and bed was clean tho and if your in a pinch it’ll do but I’d advise looking elsewhere.

Self

10/10

Exceptional

12 May 2026

Nicholas

Check in was fast staff was great and the room was clean

10/10

Exceptional

12 May 2026

Joseph

It was closed

Friends_and_family Family

2/10

Poor

08 May 2026

Kenneth

Lots of cockroaches!! Not a place to go back to.

Partner

6/10

Pleasant

28 Apr 2026

JASEN

AC didn't work
Coffee was cold at 5am in the morning when I left

Partner

8/10

Excellent

26 Apr 2026

steven

Staff very endearing and professional !!! Nice room !! Not every entrance was handi-capable scooter accessible and if your on a scooter the door by the bathrooms is hard to open and get through !!! Otherwise Quality Inn is The Best BANG for my Buck !!!

Self

4/10

Poor

07 Mar 2026

John

The room WAS DIRTY, We found trash near the beds and under the furniture.
The room stunk.
Staff was courteous enough

Partner

6/10

Pleasant

01 Mar 2026

Cathy

Libby and Lexy were awesome. My room key wouldn't work and they tried 3 times and Libby walked me to my room and let me in with her key card and they called maintenance to take care of it. Housekeeping was terrible. I asked for clean towels and to dirty ones picked up and bag for wastebasket. The guy at front desk handed me towels, bag to put dirty ones in and bags that did not fit the wastebasket and told me to put them outside the door. I DID NOT sign up to take care of my room. Next day I asked for toilet paper and bags AGAIN and lady at from desk said ok. We were gone 3 hours and no toilet paper or bags. Room was not cleaned the 4 days we were there. Will not stay there again.

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

Krystina

The room was great. Very clean. The staff was amazing!!! Very nice poilte kind women! I will definitely be back to stay again!

Family

2/10

Poor

31 Dec 2025

Alexandria

When we arrived, there was noone at the desk. I rang the bell, and waited. I then had to ring it twice more before the lady appeared. She was friendly, and we were rung in quickly. Our original room key didn't work, and the same lady fixed it promptly. That's where the positivities end, unfortunately. Once inside the room, I crawled under the covers, and my boyfriend sat in the armchair. Shortly after, my boyfriend jumps up, and swipes a cockroach off his lap. Immediately, I went to the front desk while my boyfriend took our luggage outside to sit in the cold. We were denied a refund, and offered a room upstairs on the second floor. If anyone knows anything about roaches then you know that if one room has them. They all do. I still have not recieved a refund. I will be contacting their corporate office. This is EXTREMELY disappointing because I frequently seek out Quality inns due to a history of positive experiences.

Partner

6/10

Pleasant

15 Dec 2025

Marianne

Luckily heat was good until we were leaving

Leisure Partner

10/10

Exceptional

11 Dec 2025

Krystina

Very quiet clean place

8/10

Excellent

11 Dec 2025

Josue

Cool night because they didn’t told have to turn on heat

Friends_and_family Family

8/10

Excellent

08 Dec 2025

Marilyn

Yes....my place to stay when in Elmira

Business Friends

10/10

Exceptional

08 Dec 2025

Carol

Hotel very clean . Room was clean with comfortable king size beds added plus was a Mexican restaurant on site

Leisure Family_with_children

4/10

Poor

02 Dec 2025

Christine

Staff upon checking out is not kind

Leisure Partner

4/10

Poor

01 Dec 2025

Nik

No staff around. Nothing ready for the included breakfast , rooms very cold.

Business

10/10

Exceptional

25 Nov 2025

Sherry

Feeling was terrific and staff was better. And I got there I had was very tired after flying overnight from africa.

Self

6/10

Pleasant

23 Nov 2025

Valerie E

The room was mostly clean and quiet, but there was a scent on the bedlinens (the coverlet and the duvet) that was unpleasant (honestly, it smelled like either food seasonings or body odor). The hallways were also rather dimly lit, which as a single female traveler made me a little nervous. Staff was friendly and nice, and the bathroom was clean.

Business Self

8/10

Excellent

23 Nov 2025

Kathryn

Room was very clean and looked recently updated. The bed was very comfortable and the room very quiet for sleeping. Bathroom was also very clean, probably not as updated but completely fine. TV had a lot of options including HBO. I had to leave very early so didn’t have a chance to enjoy the free breakfast

Business_and_leisure Self

2/10

Poor

21 Nov 2025

John

Keycard only works after 10 or more swipes
Terrible breakfast
Staff was barely helpful
Terrible WiFi
Terrible television with 5 channels
I could go on and on

10/10

Exceptional

17 Nov 2025

David

Always a great stay! The staff is dependably helpful and friendly!

Business_and_leisure Partner

6/10

Pleasant

17 Nov 2025

Julie

No conditioner, broken hair dryer and when I told the girl at the desk, she said” the hair dryers broke?” Thank you very much.its 28 degrees out and I left with wet hair

Leisure Partner

10/10

Exceptional

11 Nov 2025

Jessica

My husband and I stayed at the Quality Inn

8/10

Excellent

09 Nov 2025

Luke

Mid

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

David

Always a wonderful stay. Great staff!!

Business_and_leisure Partner

6/10

Pleasant

07 Nov 2025

Edward

Breakfast

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Pinaki

We had an excellent stay at the Quality Inn Horsehead. The rooms were clean and spacious, and included a small fridge and microwave oven. The bathroom was nice, with daily-use toiletries. The breakfast far exceeded our expectations. The staff were very friendly and helpful. I would give a 10 out of 10.

Leisure Friends

10/10

Exceptional

29 Oct 2025

Sarah Jane

The room pretty clean , the attendant is really nice .

Business_and_leisure Partner

10/10

Exceptional

28 Oct 2025

Jesse

Over all everything was fine. Bathroom was kind of small

Leisure Partner

8/10

Excellent

23 Oct 2025

Susan

Parking was convenient

Leisure Family

4/10

Poor

20 Oct 2025

Claudia

Room was tidy and spacious. However, we were not able to control cooling in room as the system had been switched to heat for the season. Opening the window to cool was NOT an option as it was raining and there was a lot of noise from the highway traffic. Breakfast in the morning had very few options left when we arrived at 8am. Very crowded and items being restocked slowly or not available at all. We skipped even trying breakfast our second morning. Very poor representation of this hotel brand name. Would not recommend and had most likely turned us away staying at another Quality Inn if this standard of service is acceptable.

Partner

4/10

Poor

20 Oct 2025

stephanie

Disappointed

You had to set up an account just to access guest WiFi, tub needs repainting, wash cloth had hair, room phone did not work, light broken so lamps was put in replacement ,breakfast eggs were horrible the worst ever had, smallest bacon ever seen, great location only thing it had going for itself

Friends_and_family Family

8/10

Excellent

19 Oct 2025

Bill

It was fine

Partner

8/10

Excellent

16 Oct 2025

Mary

Good location just off the main Highway. Comfortable bed. Free parking.

Partner

2/10

Poor

14 Oct 2025

Kinjal

It was a terrible experience and I would not recommend this hotel to anyone. The carpets in our room were stinking. The curtains in our room were stained and dirty. There was dust gathered over all the furniture. The bathroom was equally dirty. We cut short our stay by one day and changed our hotel. This property is badly in need of an overhaul and until then it should be a motel.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Vamshidhar Reddy

Good

8/10

Excellent

13 Oct 2025

Adrienne

Clean, quiet room. Great breakfast that started at 6am which was great because we wanted to get an early start.

Leisure

8/10

Excellent

13 Oct 2025

Roshan

Need to improve the breakfast wuality

Leisure Family_with_children

10/10

Exceptional

13 Oct 2025

Mihir

Clean room good breakfast ample parking. Good location at this price

Family_with_children

8/10

Excellent

13 Oct 2025

Daniel

Staff was very eager to address some issues that were beyond their control. Hotel is conveniently located and the area is quiet. The only thing we didn't like was the air conditioning system: every time it came on, cigarette odors passed into our room and the odor was so strong it was like they were smoking right in our room. For someone who does not smoke this is most unpleasant. Other than that, we highly recommend this hotel.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Sue

Large room, older hotel but they are working to keep it updated. Sheets so soft. Well priced.

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Indranil

N/A

6/10

Pleasant

13 Oct 2025

Kshitij

Google says it's a 4 star hotel. Don't be fooled. 2 stars at the best. Choose wisely.

Partner

10/10

Exceptional

12 Oct 2025

Zahed

Augusto at the front desk was very friendly and accommodating. The AC/Heating unit in the room makes bit loud noise while running.

Leisure Family

2/10

Poor

12 Oct 2025

Jared

This place is absolutely disgusting!! Hair everywhere, gross old carpet , toothpaste spray on the sink, no air. If we had not arrived at midnight I would have left. Don’t ever stay here !!’ I want my money back. Barf !!!!

Leisure Family

8/10

Excellent

12 Oct 2025

James

Road noise is very loud, but a nice place to stay otherwise. Friendly staff and a good selection at breakfast. Convenient to highways.

Leisure Partner

8/10

Excellent

10 Oct 2025

Albert

G

10/10

Exceptional

09 Oct 2025

Dawn

Very friendly check in experience. The hotel was catering to the runners staying for the local marathon. They opened breakfast early for this purpose, a first for me. Much appreciated. Clean safe quiet rooms with easy parking. The only opportunity for improvement in my opinion would be to upgrade outlets to include USB charging ports.

Leisure Family

10/10

Exceptional

08 Oct 2025

Xiaoming

Very friendly front desk lady! Room is quiet and clean. The bathroom is very spacious. Bed and pillow are very comfortable. Will be happy to try the warm breakfast tomorrow morning. Convenient to local points of view. Really worth it for this price. Will recommend!

Leisure Family

10/10

Exceptional

08 Oct 2025

Nicole

Very friendly staff, great stay

8/10

Excellent

06 Oct 2025

Kevin

QUIET & CONVIENCE

Business

6/10

Pleasant

05 Oct 2025

Jennifer

Room was clean, staff friendly, restaurant was good. The bed was VERY uncomfortable, old and worn out. Springs got us all night

Leisure Partner

10/10

Exceptional

04 Oct 2025

Bruce

Nice place.

6/10

Pleasant

04 Oct 2025

Cindy

Hotel is run down. Our door didn't work. Breakfast was mediocre.

10/10

Exceptional

03 Oct 2025

Debbie

Room was clean and bed was comfortable. Good breakfast. Great price!!!

Leisure Partner

10/10

Exceptional

28 Sep 2025

carl

Using Expedia was easy and convenient, hotel was great from top to bottom. Will stay again soon. Trip was for Elmira College.

8/10

Excellent

28 Sep 2025

Scott

It was nice but an older version of a Quality Inn.

Friends_and_family Friends

4/10

Poor

28 Sep 2025

Judith

Hotel is old & badly needing updates. Stairs are involved going to rooms. Wouldn't stay here again

Leisure Friends

8/10

Excellent

25 Sep 2025

Rosalie

Staff are nice !

Friends_and_family Family

8/10

Excellent

24 Sep 2025

Steven

Our room was clean and comfortable. There were a number of cosmetic type issues in the bathroom, but it was acceptable.
The TV remote was difficult to figure out. Much too complex for no more than it did.
Breakfast was good. Coffee, waffles, cereal, eggs, sausage. I was surprised to see apples and no bananas.

Leisure Family

4/10

Poor

22 Sep 2025

Melissa

The property is outdated. The hotel itself wasn’t clean. Definitely will look for another place to stay next time I travel up north.

Business Family

2/10

Poor

21 Sep 2025

Abigail

We had bedbugs-and had our room changed ( I captured one and took its picture and it was an exact match to google photos) and also the older original central heating was permanently turned off and there was a heater the size of a space heater installed in the wall and it was on “summer heat” which wasn’t very warm and when we went to the front desk the next morning to see if it could be switched to winter heat (the other option in the switch, they said no it can only be switched for the whole property and since it is September it is not winter, also when we mentioned the bedbug to the young woman, a different employee than the woman the night before who switched our room, she seemed shocked, I asked so the other lady didn’t tell you and she said no, then another employee stepped in and the 1st one said the room number and they looked at each other and no words, and then we knew they knew that it was a problem. The young man who took care of the breakfast was super nice and helpful

Leisure Family

8/10

Excellent

21 Sep 2025

Analee

Convenient, surprisingly exceptionally clean

Family

8/10

Excellent

21 Sep 2025

Raquel

Nothing fancy the room was simple and nice and the breakfast was okay

Leisure Self

6/10

Pleasant

21 Sep 2025

Stephanie

Outdated but fairly comfortable. The cigarette and smell of marijuana in a non smoking room was unfortunate. The ac unit was very loud.

Leisure Self

8/10

Excellent

21 Sep 2025

Debra

Pretty good but could be better.

Breakfast was pretty good. Eggs bacon one day. Eggs sausage the next. Waffles. Apples. Yogurt. Juice. Coffee horrible. Couldn’t drink it.
Room decent. Only vacuumed in middle though. Baseboard area pretty gross. Bathroom felt old and dirty. Bed was comfy. Bedspreads didn’t look clean. But down type comforter was nice. Tv good. Outside could use some attention. Glass etc.

Partner

6/10

Pleasant

20 Sep 2025

Neel

Depsite being 3 star hotel no water available and no spot for EV charging

Leisure Partner

8/10

Excellent

15 Sep 2025

Cheryl

Room keys (cards) are not the best. Locks you out had to go get new keys. Could not connect to guest wi-fi.

6/10

Pleasant

15 Sep 2025

Lonnie

Onsite restaurant not as advertised, breakfast was very disappointing - coffee cups were very small, bread for toast was dry and curled up and not replaced for the 4 days we were there-English muffins and waffles were good, eggs and sausage were barely warm, scrambled eggs were watery, bacon was inedible-extremely thin and was like trying to chew bacon flavored plastic, fruit was limited to apples except for one day there was a banana.
We stayed 4 nights, and this was the worst breakfast layout we have ever encountered. The staff we encountered were pleasant and helpful, but seemed overwhelmed trying to cover everything by themselves.

Leisure Family

8/10

Excellent

12 Sep 2025

Kurt

Service at front desk very good. Breakfast very poor. The eggs not eatable. They felled like crunchy powder . Sugar only one little bag ……

Business

8/10

Excellent

10 Sep 2025

Vincent

Needs some updates

I believe the place could use some upgrades. The carpets are kinda dingey and old. The heating and air in the rooms are very old and loud.

Business

8/10

Excellent

07 Sep 2025

Carolyn

Convenient to Highway but noisy

The location has easy access to highway but moderately noisy. It would be nice if written information about housekeeping & breakfast times was provided at check-in.
Breakfast was good and the service & cleanliness was excellent!

Partner

6/10

Pleasant

06 Sep 2025

Jacqueline

Room 236 ceiling is heavily water damaged and looks like it will fall soon. Tub dirty upon arrival.
Dining area chairs dirty. Food not replenished as needed.

Leisure Friends

8/10

Excellent

06 Sep 2025

manoj

Clean place for a really good price.

Leisure Family

6/10

Pleasant

03 Sep 2025

Menolin

It was okay

8/10

Excellent

03 Sep 2025

Joanne

Friendly and courteous front desk.

Friends_and_family Family

8/10

Excellent

01 Sep 2025

Ashok

The property is so-so looking to what I paid. The breakfast was average, they claim continental breakfast which doesn’t show up. There was no one at the reception when I checked out. I waited for the staff to come in for 10-20 mins, and here the lady tells me that I would get a receipt from Expedia and not from them which is bit-weird. Air conditioning is old fashioned apartment style, very hard to have exact control of temp. Some lights would not work in the room.

2/10

Poor

01 Sep 2025

debra

We paid for the room but didn’t stay. The building looked as if it was closed. No cars in the parking lot. Lots of undesirable’s hanging around. Did not like what we saw and did not feel safe to stay there.

6/10

Pleasant

01 Sep 2025

Michelle

Needs updating

Leisure Partner

10/10

Exceptional

30 Aug 2025

Akshay

Good

Business_and_leisure Family_with_children