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Country Inn Suites By Radisson Big Flats Elmira Ny
Elmira - NY · United States
105 East Mall RdView location
8.0/10Excellent1,000 Reviews
Cleanliness8.0/10 8.0
Service8.6/10 8.6
Comfort7.8/10 7.8
Condition7.6/10 7.6
Amenities7.6/10 7.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Country Inn Suites By Radisson Big Flats Elmira Ny
Whether traveling for business or leisure, enjoy a stay at the Big Flats Country Inn and Suites. Experience a warm, welcoming atmosphere, a true home away from home. Located off Route 17, we're minutes from Corning, Watkins Glen, Ithaca, Elmira, and many local attractions.
Our country decor features a cozy lobby fireplace, and we offer a complimentary deluxe hot continental breakfast. Enjoy our indoor pool, fitness center, and guest laundry. Settle into inviting rooms with all the comforts of home.
As a 2017 TripAdvisor Certificate of Excellence winner, we are dedicated to providing a great experience. Start your day with our complimentary hot breakfast or grab coffee and cookies in the lobby for a quick treat.
Take advantage of our heated indoor pool, stay connected with free Wi-Fi throughout the hotel, or catch up on work in our 24-hour business center. Maintain your fitness routine in our convenient fitness center.
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With a stay at Country Inn & Suites by Radisson, Big Flats (Elmira), NY in Horseheads, you'll be within a 15-minute drive of Corning Museum of Glass and Regal Arnot Mall.
This hotel is 2.5 mi (4 km) from Museum at the Depot and 3.1 mi (5 km) from Bethany Village. Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include complimentary weekday newspapers and coffee/tea makers, and housekeeping is provided on request. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Uncovered self parking fee: USD 5 per night (in/out privileges)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Regal Arnot Mall
0.6 km / 0.4 mi
Museum at the Depot
4.6 km / 2.8 mi
Bethany Village
5 km / 3.1 mi
Wings of Eagles Discovery Center
5.7 km / 3.5 mi
Mark Twain State Park
7.2 km / 4.5 mi
Eldridge Park
9 km / 5.6 mi
Mark Twain's Grave
9.1 km / 5.7 mi
Eldridge Park Dog Park
9.2 km / 5.7 mi
National Soaring Museum
9.2 km / 5.7 mi
Budweiser Summer Stage at Tag's
9.6 km / 6 mi
Woodlawn Cemetery of Elmira
9.7 km / 6 mi
Mark Twain Study
10.4 km / 6.5 mi
Tanglewood Nature Center and Museum
10.5 km / 6.5 mi
Elmira College
11.1 km / 6.9 mi
LECOM Event Center
11.6 km / 7.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 70
- Number of floors (main building): 3
- Twin rooms: 2
- Double rooms: 48
- Suites: 20
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
Show 25 more facilities & services
- Room serviceExtra charge
- Laundry serviceExtra charge
- Babysitting serviceExtra charge
- 24-hour securityExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Library
- Restaurant
- Smoking areaExtra charge
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Hot tubExtra charge
- MassageExtra charge
- Breakfast
- Non-smoking establishment
- SquashExtra charge
- FitnessExtra charge
- Cycling / mountain bikingExtra charge
- GolfExtra charge
- SkiingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
SUITE ONE BEDROOM Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 36 m²SUI.B1-KG
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Bathroom: 1
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
SUITE KING BED ONE BEDROOM
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Room amenities
- TV
- Bathroom: 1
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDSUITE • ONE BEDSUI.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 28 m²DBL.H6-2Q
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
- Bathroom: 1
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
DOUBLE Accessible-Two Queen Beds
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Room amenities
- Wheelchair-accessible
- Wi-fi
- Bathroom: 1
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN Accessible-Queen Size BedTWIN • Accessible-Queen Size Bed • 1 Bedroom • 28 m²TWN.H6-QN
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Bathroom: 1
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
TWIN Accessible-Queen Size Bed
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: TWN.H6-QN
Room amenities
- TV
- Bathroom: 1
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
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QUADRUPLE Accessible-Queen Size Bed
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
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SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
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SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 36 m²SUI.H6-KG
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
Show all 14 amenities
- Safe
- Wi-fi
- Toiletries
- Cable TV
- Housekeeping
- Dining Area
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
SUITE Accessible KING SIZE BED
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Room amenities
- Wheelchair-accessible
- Bathroom: 1
- Hairdryer
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Safe
- Wi-fi
- Toiletries
- Cable TV
- Housekeeping
- Dining Area
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²DBL.2Q-NM
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Wheelchair-accessible
- Wi-fi
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Room amenities
- TV
- Wheelchair-accessible
- Wi-fi
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN QUEEN BED NON SMOKINGTWIN • QUEEN BED NON SMOKING • 1 Bedroom • 28 m²TWN.NM-QN
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- TV
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
TWIN QUEEN BED NON SMOKING
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM-QN
Room amenities
- Bathroom: 1
- TV
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARD • 36 m²SUI.ST-4
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Wi-fi
- Wheelchair-accessible
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCountry Inn Suites By Radisson Big Flats Elmira Ny
SUITE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-4
Room amenities
- Bathroom: 1
- Wi-fi
- Wheelchair-accessible
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Country Inn Suites By Radisson Big Flats Elmira Ny
100
reviews shown
Suresh
staff was rude
Jinali
My husband and I stayed in Room 205 on the night of August 3, 2026, and checked out around 9:30 a.m. on August 4. Around 1:30 p.m., we realized we had accidentally left our AirPods (in a black case) in the room. Using the Find My app, we could see they were still located at the hotel, so we immediately called the manager, Rose, and asked her to check under the pillow and around the room.
Rose called us back and informed us that she had thoroughly checked the room and found nothing. Since the AirPods’ location continued to show they were still on the hotel property, we called again and asked her to check with the housekeeping staff. She stated that the room had already been cleaned, nothing had been found, and that she would also check the parking lot.
This response raised concerns, so despite already being about 20 minutes away and on our way back to Canada, we turned around and returned to the hotel. When we arrived at approximately 2:00 p.m., Rose escorted us to Room 205, where housekeeping was still cleaning the room. I activated the AirPods’ ring feature, and the sound came from a pouch on the housekeeping cart. The housekeeper appeared to panic, removed the pouch from the cart, took it next to the garbage bin, and emptied both the pouch and the garbage. We then found our AirPods, but the black charging case was missing.
This clearly contradicts the information we were given over the phone that the room had been thoroughly searched and nothing had been found. It also r
Rose called us back and informed us that she had thoroughly checked the room and found nothing. Since the AirPods’ location continued to show they were still on the hotel property, we called again and asked her to check with the housekeeping staff. She stated that the room had already been cleaned, nothing had been found, and that she would also check the parking lot.
This response raised concerns, so despite already being about 20 minutes away and on our way back to Canada, we turned around and returned to the hotel. When we arrived at approximately 2:00 p.m., Rose escorted us to Room 205, where housekeeping was still cleaning the room. I activated the AirPods’ ring feature, and the sound came from a pouch on the housekeeping cart. The housekeeper appeared to panic, removed the pouch from the cart, took it next to the garbage bin, and emptied both the pouch and the garbage. We then found our AirPods, but the black charging case was missing.
This clearly contradicts the information we were given over the phone that the room had been thoroughly searched and nothing had been found. It also r
Yogendrakumar
Overall property location and value of money spent.
Prince
Breakfast was very bad without much option and not even the tissues, no cutlery
kalyan
No proper maintenance of restroom items and cleaning of carpet
Yoon Sung
It feels a bit dated, but it was clean and generally good overall.
Shwetha
Neatly maintained
LORI-ANN
Nice stay. very small property clean with decent amenities. Air conditioning worked perfectly, the location was great very close to many restaurants and stores. Staff was friendly and the breakfast was the typical continental.
Logan
The hotel was so clean and nice! The rooms and common areas were very well maintained. The staff were all very helpful. The breakfast was a typical continental breakfast with a toaster and hot pan of eggs and a meat option. We loved the hotel and the area.
Christopher
Good place. Comfortable and convenient. Definitely would stay again:)
Bal
Great service and location
Fahad
Friendly staff. Property was very well maintained for its age.
Karthik
We loved our stay at this place during our visit to Watkins glen . I will definitely stay at this place again . Thank you all for keeping the good work .
Ronak
clean room and nice window view
Jennifer
The hotel and the staff were wonderful! Everything was great and I would definitely stay there again! However I was very surprised that I had to pay $5 per night to park there!! I didn't understand that at all, as it is a hotel, where else am I supposed to park if I don't want to pay $5 per night?? (I asked that question and was told at the mall - which would have been a good 20 minute walk away). Why not wrap it into the cost of the room or something? Because that immediately put me off. Again, everything after that was wonderful, but I think the extra charge in that manner is very poor customer service...
Suganthi
Stayed with kids and definitely recommend this property.
Lorrie
This hotel waa unlike any Country Inn & Suites we've stayed at. Other than the foyer, the halls were painted a \"concrete\" gray with drab gray striped carpet giving a very institutional vibe ~ very depressing! The room had the same carpeting and we felt we had to wear socks and sandals at all times to walk around our room. This was a poor representation of Country Inn & Suites which usually gives a comfortable, cozy vibe.
Janice
Clean all around, courteous staff and best part... late checkout😴. Will definitely be choosing them again!!
Andrew
Clean room and the water pressure in the shower was amazing!
Shashidhar Reddy
10/10 for this property!
The staff were incredibly friendly and attentive, breakfast was fresh and delicious, and the rooms were maintained very well. We stayed as a group of 10 across 3 reserved rooms, and every single room was spotless and well-kept. Highly recommend !!!
The staff were incredibly friendly and attentive, breakfast was fresh and delicious, and the rooms were maintained very well. We stayed as a group of 10 across 3 reserved rooms, and every single room was spotless and well-kept. Highly recommend !!!
Francesco
Very nice clean hotel. Friendly staff
Larry
Breakfast was good, beds awful, carpet in room very worn and needing a good cleaning
Valorie
Hotel was clean but breakfast for a $200 night hotel was horrible!!! Worst I’ve had. Pool was nice but hotel staff was inconsistent with rules and direction. Little crazy for young adults swimming. Overall decent stay.
Yu
Amazing. Good size of the suite.
Evelyn
Room and services were as expected. Hot breakfast was nice.
Kathleen
Staff was very welcoming and very quick to let us know if there was anything we needed just to let them know, Room was clean and the beds were very comfortable had a great night sleep. The buffet breakfast was great my only complaint was that there were no sausage or bacon but we left full and satisfied. I would definitely stay there again also on a side note I’m not sure what lotion they have in the bathroom but it is wonderful wish I knew what it was
Alex
Good
Mark
We have no complaints. My family stayed one night. Beds were comfortable. Room was clean. Staff was nice.
Joan
Enjoyed the hotel, good location. Wish they had a bigger selection of breakfast foods.
Michael
Free coffee and cookies and very nice room and very friendly reception.
Priteshkumar
Things were perfect beyond descriptions.
Robert
Rooms and hotel were clean. Tv only had a few channels, no streaming options. Breakfast very limited. Overall decent stay with minor inconveniences
George
The staff was very welcoming and accommodating to make our family stay easier. The only issue was boiled eggs for breakfast, however there was other items to make up for it. Like waffles.
Kristin
Clean, helpful staff, but my room smelled awful. Like feet. It was bad.
Brett
Clean, comfortable and very nice staff. Great stay!!
Robert
All around nice stay. Beautiful surroundings. If only the interstate was a lil quieter it’d be perfect
Parul
Clean room, clean pool, friendly staff, good variety for breakfast.
Steven
Great place I would stay there again.
Levi
Nice room
William
Perfect
Jessica
Front desk had fresh cookies!
Carlosluis
The bed was sooo comfortable! Breakfast was decent. Loved the coziness of the hotel. Restroom was very clean. Front desk guy was not very friendly, but did the job. Overall, good experience.
Brenda
Very clean and well taken care of hotel. Couldnt believe the price of the hotel, so low compared to other hotels. Staff was very friendly. We will stay there again.
Arthi
Comfortable rooms, great staff.
Edward A
staff was great.... I always stay at this property when in the area
John
Heat/AC system in the room seemed to be blowing constantly, regardless of the temp setting, which was a little annoying, but the biggest disappointment was the TV didn't include ESPN, which seems like should be a standard offering in any hotel chain. Breakfast choices were very limited and ordinary, but sufficient for a single morning.
Zoraida Linnette
Everything was amazing about this property, no complaints and I will highly recommend others to stay here!
Jesus
With the exception of the room TV not working properly, screen was dark, very few channels option to watch, and hallmark channel no sound. Besides that Everything else was Great! had a good experience we enjoyed our stay. reasonable/ affordable price, nearby places to eat, shop and attractions.
Tamara
Clean room
And the front desk rep
Was amazing and very nice
And the front desk rep
Was amazing and very nice
Sherry
Breakfast was a nice variety. Rooms were clean and well stocked.
Patricia L.
I left before breakfast.my room was nice the pool was not avaliable.The young lady i actually checked in about 3pm was very nice and helpful. I stopped in when i got to town to ask about early check in the older lady was short with me and kinda cold..Not friendly @all
Zakir
Everything was in good shape. Front desk was very helpful.
Ramachandran
Well maintained and amenities were in a good condition.
Timothy
Had waffles for breakfast. Eggs were hot and delicious. Room was clean but had an odd smell. Staff was excellent. Air conditioning worked great.
Jihun
Super kind employees
Erica
⚠️ BEWARE OF THE POOL ⚠️
My family stayed here for 3 nights. While most of the staff were friendly, our experience with the pool was extremely concerning.
The pool reopened on 3/31 after being closed for maintenance. After just one hour in the water, my boyfriend’s eyes became very red and irritated. By the next morning, his condition worsened so badly that we had to go to the ER, where he was diagnosed with keratitis and prescribed medicated eye drops.
We informed the manager, Rose Hawley, simply so the pool could be checked and to prevent this from happening to others. We were not asking for compensation. Unfortunately, she was dismissive and unprofessional, insisting the pool could not be the cause, even suggesting he might be “allergic to chlorine”—despite us having no history of issues and a medical professional explaining otherwise.
Now, days later, his vision is still blurred and his eyes remain red, impacting his daily life and the attendance of his online classes.
Very disappointing response from management and a serious safety concern. Please use caution if you plan to use the pool.
My family stayed here for 3 nights. While most of the staff were friendly, our experience with the pool was extremely concerning.
The pool reopened on 3/31 after being closed for maintenance. After just one hour in the water, my boyfriend’s eyes became very red and irritated. By the next morning, his condition worsened so badly that we had to go to the ER, where he was diagnosed with keratitis and prescribed medicated eye drops.
We informed the manager, Rose Hawley, simply so the pool could be checked and to prevent this from happening to others. We were not asking for compensation. Unfortunately, she was dismissive and unprofessional, insisting the pool could not be the cause, even suggesting he might be “allergic to chlorine”—despite us having no history of issues and a medical professional explaining otherwise.
Now, days later, his vision is still blurred and his eyes remain red, impacting his daily life and the attendance of his online classes.
Very disappointing response from management and a serious safety concern. Please use caution if you plan to use the pool.
Lesha
Clean rooms and great breakfast
Ram
Clean & good
Chrissy
Pool was not warm, people in room above our room was too loud, shower in the room was awful
Nicholas
Perfect for what I needed. Restaurants close by. Breakfast was good at the hotel. Great deal!
ruben
Awesome. Just great overal
Tammy
Tonya at the front desk was amazing good character, good personality, and great with kids unfortunately, the lady that runs breakfast makes you feel like you’re in the army because she treats you like like she’s a drill sergeant, but besides that the stay was wonderful and Tonya keep up the good work you are amazing
Amanda
Clean room had everything we needed
Nalani
It was a great stop off for a night on our road trip. Beds were comfy. Room was clean and breakfast was very good. Friendly staff :)
DANIEL
Lady at the counter Tonya was a very great and courteous help, truly a good person.
janis
Yes, great hotel
Brenda
Room wasnt spotless, but not enough to cry about. The bedding was clean. The toilet flushed but didnt flush.
Staff was excellent. The lighting ouside of the hotel was horrible, unsafe.
Staff was excellent. The lighting ouside of the hotel was horrible, unsafe.
Linda
Very nice room, however I booked a walk in shower and received a tub. The bath was also completely out of body wash.
Terri
Staff was very friendly, clean rooms, my son enjoyed the pool very much!
Jackie
Room was dirty. Sheets were dirty. Found a bug in the bed. Staff was amazing and I did get a full refund.
karandeep
Everything was perfect. Hope to visit again
Michele
Cory at the front desk was great. Staff was great to work with.
Kattie
Room was clean. Bed was comfortable. Refrigerator and ice maker not working. The staff was friendly. They offered to keep my insulin in frig in back of office. Breakfast was enjoyable. My choice of hotel in the area. We've stayed there many times.
yehudis
the lock on bathroom was broken
Eva
Great room but pool is cold
Nicole
Great service clean comfortable room
Tyler
Staff was very friendly!
Nona
The staff was very welcoming of our 4 lb yorkies. Shingles at the side of building. No hskpg d/t having little dogs. 7d/6n. Left early d/t incoming ice & snow storm. TP holder was not there, 1 xs trash can, not in bathroom. No sheet changes, had to put trash and towels outside of door. Had to go to desk for towels, trash bags and quarters for washer and dryer. Only one dryer was working so had to wait until other person was done drying, if they weren’t in the laundry room, had to wait for them to come back and get their clothes. Our little dog barked once going outside the first night because it was a new place and strange people. Never once barked in halls or in our room. Breakfast was varied daily. Bland but not horrible. Coffee 24 hrs, that was great. Wish they would’ve had trays though, would’ve helped since we had to eat in our room because of our little dogs. Just need more trash cans, update TP holder, get new pillows (horrible) and trays. Also, hskpg if guest and dogs are gone all day. Other than that, good stay. Hope I get credited that last night since we didn’t stay d/t weather and the fact that we were driving to Florida. Staff was very friendly and helpful for whatever we needed.
Ryan
Everything has been wonderful at the hotel. Room was clean and staff is friendly
Julie
Hair in the bathtub. Noisy at night. Dirty bathroom door. Crumbing Sheetrock in bathroom.
Ryan
DO NOT STAY! There was no hot water in the entire building. I spoke to the manager about this situation and was told I could only get a $20 refund for no hot water. The breakfast was pathetic with little to no options. I would never recommend a stay at this location.
Rocio
Clean room and amenities. Clerks are cordial.
Gina
It was find I just wished breakfast was a healthier menu..
Kathleen
Rooms were very clean, bed was very comfortable, great water pressure and spacious rooms. We had a great stay!
James
Reserved 4 rooms to be paid on arrival by different people. The hotel charged my card for 6 rooms and credited me for 3 rooms. I was only supposed to pay for 1. This was my experience through Expedia.
Megumi
The lady who served the breakfast was wonderful
Kerra
Clean, convenient and friendly staff.
Timothy
The Room was a disapointment, online the Room Amenities said there was a deep soaking Bathtub (very dissapointed, one of the main reasons we chose this room, and there was no Bathtub only a stand up shower. Also the shower head could not be used hanging on the wall. When we would hang it up, the water would spray all over the bathroom therefore We had to hold the shower head while we took our shower. Also the TV only had two channels that worked. And they kept freezing and were barely on. To the point we just shut the tv off. And watched tv on our phones. Definitely wasnt worth the price and was unable to have a relaxing night...
Theodore
Reserved 4 rooms. The hotel charged my card for all 4 rooms the morning of our reservation. 3 rooms were paid for with the cards of the room occupants when we arrived in the afternoon. the hotel charged my card for 6 rooms total. I have not received any corrections yet.
Kenneth
Very friendly staff and clean room.
nathan
Good
Ilonka
Staff Amazing
Marilyn
Everything was absolutely perfect. Will definitely stay again
Theresa
Nice room
Stephanie
It was nice. Staff was nice.
Terrance
Pleasant helpful staff, room was comfortable. Breakfast was quite limited both in terms of food offering and equipment. No microwave to heat food to proper temperature.
Kelsey
Staff was friendly and room was clean. Sausage biscuits and gravy was a plus 😉
Paulo
I dont usually write reviews but this time I have to because one day somebody is going to need it . I stayed october 28th,.. my flight was delayed and I could not be on time at Elmira so I arrived 6 am in the morning at this time I lost my reservation too but I called the hotel and I dont remenber the name of a woman who got my call , I explained everything and she said come I will help you ..i was up all night it was cold .. and she was an angel I hope she gets this message .. she helped me and gave me the best service , experience ever .. sometimes somewhere we find angels ... I found one.
timo
The staff was so very helpful. Greeting us at check in , she was ready and efficient and friendly. The breakfast guy was on task and helpful with a smile.
Relito
Limited breakfast option.
Location & surroundings
Country Inn Suites By Radisson Big Flats Elmira Ny
105 East Mall Rd, Horseheads, United States
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Country Inn Suites By Radisson Big Flats Elmira Ny
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