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Hotel Royal Neptun

Dubrovnik-South Dalmatia · Croatia

Kardinala Stepinca 31View location

9.4/10Excellent1,001 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Location9.0/109.0
Neighborhood8.8/108.8
Value9.0/109.0
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Royal Neptun

With a stay at Hotel Royal Neptun in Dubrovnik (Lapad), you'll be within a 10-minute drive of Gruz Harbor and Pile Gate. This beach hotel is 1.6 mi (2.6 km) from Lapad Beach and 4.6 mi (7.3 km) from Banje Beach.

Make yourself at home in one of the 91 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Car required Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 October - 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
    • A tax is imposed by the city: From 1 April - 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from April to October.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • A car is required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property's swimming pools are subject to closure periodically due to weather conditions.
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 2)
    • Covered self parking fee: EUR 10 per day (in/out privileges)
    • Hosted evening meal: EUR 50

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    English

    Croatian

    Italian

    French

    Spanish

Nearby attractions

Poluotok Lapad 0.1 km / 0.1 mi
Copacabana Beach 0.8 km / 0.5 mi
Lapad Beach 1.3 km / 0.8 mi
Promenada 1.3 km / 0.8 mi
University of Dubrovnik 1.8 km / 1.1 mi
Luka Gruz 1.9 km / 1.2 mi
Dubrovnik Shopping Minčeta 2.7 km / 1.7 mi
Gruz Open Market 3.1 km / 2 mi
Mercante 3.4 km / 2.1 mi
Gruz Harbor 3.4 km / 2.1 mi
Dubrovnik Ferry Port 3.4 km / 2.1 mi
Red History Museum 3.4 km / 2.1 mi
Boninovo Cemetery 3.9 km / 2.4 mi
Bellevue Beach 4.1 km / 2.5 mi
Rochester Institute of Technology Croatia 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room PREMIUM SEA VIEWRoom • PREMIUM SEA VIEWROO.PI-VM

    Photos are not available for this room type.

    Hotel Royal Neptun

    Room PREMIUM SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hotel Royal Neptun

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Hotel Royal Neptun

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEA VIEWSINGLE • SEA VIEWSGL.VM

    Photos are not available for this room type.

    Hotel Royal Neptun

    SINGLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Hotel Royal Neptun

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEW WITH BALCONYRoom • SEA VIEW WITH BALCONYROO.BL-VM

    Photos are not available for this room type.

    Hotel Royal Neptun

    Room SEA VIEW WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Royal Neptun

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Royal Neptun

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Hotel Royal Neptun

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hotel Royal Neptun

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE OCEAN VIEWSUITE • DELUXE OCEAN VIEWSUI.DX-OV

    Photos are not available for this room type.

    Hotel Royal Neptun

    SUITE DELUXE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Hotel Royal Neptun

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEWJUNIOR SUITE • SEA VIEWJSU.VM

    Photos are not available for this room type.

    Hotel Royal Neptun

    JUNIOR SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Royal Neptun

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSIC WITH BALCONYRoom • CLASSIC WITH BALCONYROO.AS-BL

    Photos are not available for this room type.

    Hotel Royal Neptun

    Room CLASSIC WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS-BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

    Photos are not available for this room type.

    Hotel Royal Neptun

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Royal Neptun

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Royal Neptun

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PROMORoom • PROMOROO.PR

    Photos are not available for this room type.

    Hotel Royal Neptun

    Room PROMO

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PROMO

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE SEA VIEWRoom • EXECUTIVE SEA VIEWROO.EJ-VM

    Photos are not available for this room type.

    Hotel Royal Neptun

    Room EXECUTIVE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Royal Neptun

9.4
Excellent
1,001 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Location
9.0 /10
Neighborhood
8.8 /10
Value
9.0 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Simon
An excellent location, easy for the bus to Dubrovnik and a short walk to Lapad along side the sea. The facilities are really good with a choice of swimming pools and a health club. The staff are brilliant , friendly and helpful and knowledgeable about the area. Multiple restaurants to choose from within the hotels at the location, wide range of options at reasonable prices, good value all round. Music at night. Highly recommend this hotel.
8/10
Excellent
03 Aug 2026
Krishna
Restaurants are excellent. Bus is convenient to Old Town. Grocery store is very far.
8/10
Excellent
28 Jul 2026
Iulia Maria
The hotel was lovely overall and the room was nice and big but there was something about it we didn’t thoroughly enjoy, the outside space and the swimming pools felt crowded somehow although we always found space to sunbathe no matter the time of day. The restaurants were ok but not amazing and the breakfast we felt was lucking variety.
10/10
Exceptional
27 Jul 2026
Adam
From check-in to check-out, the staff were amazing and very friendly. The property is about 10-15min from old town and is very relaxing.
It has plenty of pool areas to enjoy the beautiful views. We didn’t see many kids, but the ‘adult only’ rooftop pool bar and grill was very quiet and relaxing. We had dinner at the restaurant a couple times and it has live music til 10pm. The breakfast was also was a surprise as it was a long spread of items and beautiful ocean views.
All-around, this property was amazing and would definitely stay here again!
10/10
Exceptional
23 Jul 2026
William
Staff,restaurants,rooms ,amenities and more everything excellent the location very pretty and private!!!
8/10
Excellent
23 Jul 2026
Jessica
Great hotel in good location. Very near to bus stop to get to the old town (although beware the grumpy bus drivers).
Very good breakfast. Gym was good, but needed air conditioning
Good bedrooms with nice amenities in bathroom.
Great saunas in the spa too
10/10
Exceptional
22 Jul 2026
Tanner
Yes
10/10
Exceptional
22 Jul 2026
William
Very nice hotel with great ocean views. Accommodating staff and very polite. Great location.
10/10
Exceptional
21 Jul 2026
Kenneth
Breakfast was excellent, location amazing with courteous staff.
10/10
Exceptional
20 Jul 2026
Michael
Great location on the waterfront. Bus to old town just a couple of minutes walk from hotel. Very good breakfast and restaurants within short walk.
Partner
10/10
Exceptional
15 Jul 2026
Kathleen
A gorgeous resort. Thoroughly enjoyed our stay. Wish we would have stayed longer!
Family
10/10
Exceptional
11 Jul 2026
Lloyd
Clean, well maintained property with great views. Excellent customer service. Highly recommend this resort.
Partner
8/10
Excellent
08 Jul 2026
Nisha
God property . Will stay again.
Family_with_children
10/10
Exceptional
07 Jul 2026
TIGRAN
Perfect place,perfect service
Family_with_children
10/10
Exceptional
05 Jul 2026
Lisa
The views from this property are beyond amazing. We had planned a busy itinerary, but when we arrived and saw our room, we said \"why would ever leave this to spend hours on a tour bus\"? Upgrade to Sea View room overlooking the Adriatic, enjoy the many restaurants and pools, breakfast is unbelievable with unmatched scenery on the outdoor patio, the bus route to Old Town and major attraction is a short walk across the street and up a small hill to the left. Rides are free if you bought the 3-day Dubrovnik pass which gets you into almost everything. We want to come back, just to relax and stay at this resort. A memorable and magical place!
Partner
10/10
Exceptional
01 Jul 2026
Katie
Great hotel, really friendly staff. We very kindly received a complimentary upgrade to the royal blue part of the hotel which was fantastic. The rooftop pool and lounge was lovely with fantastic views. Drink prices were average, food prices were quite expensive for what it was although the food was really nice.
Best lasagne we’ve ever had in the pizza restaurant. Breakfast was really good in the royal blue part, small buffet selection as well as a menu with freshly cooked egg dishes.
Staff always really helpful and polite.
The grounds are lovely to walk around, and lapad and the promenade are gorgeous. Definitely the best area to stay in! So many little swim spots in the sea both at the hotel and further down the promenade.

Overall cannot fault the hotel, the only suggestion would be to have a little supermarket within the hotel grounds - it’s a fairly big resort consisting of multiple restaurants, bars and hotels so I don’t see why it wouldn’t have a small shop. Nearest supermarket is a 15-20 min walk which can be inconvenient when it’s hot and you just want a few extra bits!
Partner
10/10
Exceptional
29 Jun 2026
Michael
It was great especially being upgraded to Royal Blue
Partner
8/10
Excellent
28 Jun 2026
Hollie
Greta location, lovely hotel, the staff weren’t the most endearing. The breakfast was lovely and lots of variety, includes a mimosa station and an egg station and loads of different fruits and pastries. The house keeper who did my room was super lovely! The sunbeds near the sea were usually were all busy by 10:00am. Free towels available for the pool each day.
Self
8/10
Excellent
28 Jun 2026
Courtney
They need more staff for the restaurants at the facilities. The wait times were abhorrent for such a high rated resort. Felt bad for the staff because they can only do so much. Management needs to do better and get more staff or lose more stars.
Self
10/10
Exceptional
22 Jun 2026
Rebecca Jeanette
Beautiful Hotel. Situated in a good area, yes it is a 20min walk into Lapad, but if you want quiet this is the Hotel to go to.
You can use all of the royal hotel group facilities.
Breakfast was excellent.
I found the Croatian people very obliging.
The Bedroom was kept spotless and couldn’t fault the cleaners.
I would recommend this hotel.
Partner
10/10
Exceptional
22 Jun 2026
Stephanie
We loved the suite! Spacious, full of luxurious perks that made it a memorable stay, including the wine and macarons. Included breakfast was superb. Facility was so well kept and had space for everyone. Such a great space to exhale before our trip home.
Partner
8/10
Excellent
21 Jun 2026
Brendan
Stunning location and nice property amenities. Feels a bit like an all inclusive resort but it’s not. Many dining options on property. Only stayed two nights. Made a good base to explore Dubrovnik without having to deal with staying in Old Town and dragging luggage up and down steps there. This place was a serene and welcome respite from the heat and crowds of Dubrovnik which, despite that is one of the most beautiful and stunning cities anywhere.
Partner
6/10
Pleasant
21 Jun 2026
Sulabh
Breakfast was good and of quality.

If you want rooms next to each other, I would advise reaching out to the HOTEL days in advance multiple times so that this is accomplished.

One thing that was disappointing as we ordered drinks from on the rocks bar at the hotel it was a terrible drink sent it back yet they still charged us for it. It tasted like toothpaste.
Family_with_children
10/10
Exceptional
20 Jun 2026
Ken
A perfect place for our honeymoon
Partner
10/10
Exceptional
19 Jun 2026
Wade
View was incredible. Breakfast was great. Walking distance to other restaurants and beach area. Did have to uber to old town which was easy.
Family
10/10
Exceptional
12 Jun 2026
Catherine
Fantastic hotel with outstanding views. Nice walk along the boardwalk where there are restaurants etc & a shingle beach (no chairs to hire). Breakfast was lovely & staff excellent.
Food at the hotel is expensive but if you cross the road & walk through the resort next to the bus stop there are minimarkets, souvenir shops & cheaper places to eat. Walk on 5 minutes more to Copocobana beach which is pretty.
Buses to Old Town run every 10 minutes or so & dont cost much but be prepared to be squashed in!
Nice rocky hotel beach with loungers & umberellas but we didnt sit there at the end after spotting a snake! Apparently domestic, protected & harmless but if you dont like snakes it may put you off sitting there. Lovely swimming off the hotel beach but bring surf shoes as there are sea urchins.
Partner
10/10
Exceptional
09 Jun 2026
Rachel
This is our new favorite hotel. It has 4 pools and a beach with a rock to jump off into the ocean. The best food and breakfast and restaurants. A roof top infinity pool and bar. Friendliest most accommodating staff ever. Great location. Nice big rooms with beautiful views and very clean
Partner
10/10
Exceptional
09 Jun 2026
Sebastian
Amazing experience! Everything was perfect, especially the staff and the food.
Self
10/10
Exceptional
07 Jun 2026
Ewa
Great location with variety of pools and promenade. Close by is the last/first station of Bus #6 going frequently to the old town. Fantastic breakfast.
Family
10/10
Exceptional
03 Jun 2026
Jennifer
Amazing location with a great breakfast buffet
Family
10/10
Exceptional
01 Jun 2026
France
.
Partner
10/10
Exceptional
27 May 2026
christine
The staff were very helpful with early check-ins, holding bags, ordering taxis and general questions. Property very pretty. Breakfast was bountiful and delicious. Great place to stay!
Family
6/10
Pleasant
26 May 2026
Russell
Reception desk staff were helpful and efficient. Guest Relations staff (separate desk) were helpless/inept. Car/driver supposedly booked to airport (and paid for) didn’t materialize. Nearly missed flight home.
Self
10/10
Exceptional
24 May 2026
Robert
Lovely property. Breakfast is incredible!
Partner
10/10
Exceptional
21 May 2026
Christina
Wonder
10/10
Exceptional
19 May 2026
Clare Louise
Great breakfast, friendly staff
Family
10/10
Exceptional
18 May 2026
Debra
Beautiful location, nice breakfast and very helpful staff. The Spa facility was very nice.😊
Family
10/10
Exceptional
17 May 2026
Jim
Excellent breakfast, great location away from the old town crowds, easy walk to Lapad promenade, room was good with a view of the water. Bus stop was close for the ride into the old town area. Also, used the airport pick up service which was nice. We arrived early and checked early ~2pm. Staff was great!
Partner
10/10
Exceptional
13 May 2026
CHARLES EDWARD
Great Dubrovnik Hotel ! Valet park the car and use city bus just out the front door . Covered in city pass . Huge property. Roof top bar and pool. Best breakfast. Walking boardwalk to village and shopping. Wonderful ocean view . Wife Loved it !
10/10
Exceptional
11 May 2026
George
Breakfast menue ok
10/10
Exceptional
11 May 2026
susan
Great. Location
Partner
10/10
Exceptional
10 May 2026
Chanan
Liked the location, 10 min and 10 euro to old city but much better than staying within the walls.
Room with sea view important, also ask for high floor for the views.
Great breakfast.
Sea shore (sand and accessible) not realy...
Friends_and_family Family
10/10
Exceptional
08 May 2026
PROFITH
Highly recommended
Business
10/10
Exceptional
06 May 2026
Julie H
We had an amazing time. Liked having a little distance to the City Walls but super easy to Uber or bus too. Love the walking path by the water. Clean accommodations. Staff super friendly and helpful.

Breakfast was a great huge variety and always stocked. Great way to start the day!
Friends_and_family Family
10/10
Exceptional
26 Mar 2026
Simon
Lovely room, classy hotel. Friendly, helpful staff. Great breakfast. Easy frequent bus service to the Old Town. We stayed at the end of the low season - great value and quieter.
Partner
10/10
Exceptional
10 Mar 2026
Robert
Exceptionally friendly, helpful and professional staff at this seaside property. The view from our room.of the sea and sunsets is too beautiful to describe. Breakfast buffet offered a.stunning.variety of foods well-presented with seaside seating.
Partner
2/10
Poor
31 Jan 2026
Parveen
The reception staff did not give a requested wake up call, making it difficult to catch my flight.

The reception staff did not provide the Grab & Go breakfast, the request was made 11:00 am on 28th Jan and was confirmed by the receptionist who processed the checkout payment a night before at 9:00 PM on 28th Jan.
10/10
Exceptional
19 Nov 2025
Peter
Spotless room , i had a junior suite on the 7th of 8 floors with a great sea view from the balcony. Great friendly staff, a special mention for Kate on reception who sorted out a minor discrepancy for me.
Lovely breakfast although the bacon was nearly always cold . Champagne was on offer every day at breakfast.
One of the best hotels i have stayed in 5 stars.
Leisure Self
10/10
Exceptional
19 Nov 2025
Rhonda
Clean room and amenities
10/10
Exceptional
13 Nov 2025
VIENGMANIVONE
This was our first trip to Croatia in the off season and we felt so welcomed and impressed with the service and people. This property will be our only accommodation here in the country
Leisure Family
10/10
Exceptional
11 Nov 2025
Kyle
Although it was off season everything was great, especially breakfast.
Leisure
10/10
Exceptional
03 Nov 2025
Christopher
Breakfast was excellent and the room and all facilities very clean and well maintained.
Leisure Family
10/10
Exceptional
26 Oct 2025
Melissa
Clean, quiet, well appointed rooms. Excellent breakfast buffet with lots of vegetarian options, fresh food, and sparkling wine. Near the bus stop and an inexpensive Uber ride from the Old Town. Would absolutely stay here again if in Dubrovnik.
Leisure Partner
8/10
Excellent
14 Oct 2025
Vasant

Good

Very good breakfast and spa was also very good
Friends_and_family Family
10/10
Exceptional
14 Oct 2025
John
Beautiful view of the Adriatic Sea from the room balcony
Leisure Partner
10/10
Exceptional
10 Oct 2025
Kathleen
The views were great; being able to swim in the ocean right from the hotel pool area. The Breakfast was amazing.
Leisure Family
10/10
Exceptional
02 Oct 2025
Maureen
This was a wonderful facility. We had a great time
Leisure Family
10/10
Exceptional
28 Sep 2025
Yvonne
The service and staff were terrific and the pools were warm. Great location.
Leisure Partner
10/10
Exceptional
15 Sep 2025
Katherine
Hotel was clean and pleasant to stay at. The staff went beyond and above for us.
Leisure Family
10/10
Exceptional
13 Sep 2025
Alenai
Solid hotel 15 mins (by car) from Dubrovnik town center. Spacious and modern rooms. Nice swimming pools and restaurants by the sea. Awesome breakfast buffet, all in an upscale area. Will definitely go back
Leisure Partner
10/10
Exceptional
06 Sep 2025
Julianne
Great facilities, excellent breakfast and fantastic view of Lapad Bay
Leisure Partner
10/10
Exceptional
05 Sep 2025
Kathleen
The location was great, right on the water; very close to bus line and your pickup locations. The daily breakfast was a good start to the day.
Leisure Family
10/10
Exceptional
02 Sep 2025
Marian
Perfect place to stay with the family and enjoy the beautiful views of the sea, enjoy the sun, the multiple pools and to swim in the ocean. You can take a 15 min ride to the old city but then come back to paradise!
Leisure Family
10/10
Exceptional
27 Aug 2025
Alexander
Amazing hotel. Access to water, friendly staff, great house keeping.
Leisure Family
10/10
Exceptional
25 Aug 2025
Marian
Amazing views!!!
Leisure Family
10/10
Exceptional
22 Aug 2025
Irene
I loved the unique cliff beach! It was beautiful
Leisure Partner
10/10
Exceptional
11 Aug 2025
Christine

Wonderful stay

We had a wonderful stay. We were upgraded to the Royal Princess Hotel.
Our room was amazing, comfortable bed, spacious room and bathroom. The view from our balcony, wow!!!!

The staff were all very friendly, helpful and polite.
We could use the facilities of all the hotel group which were all excellent.

Breakfast was excellent, varied choice of foods.

We ate lunch at the Royal Blue infinity pool, adults only roof top which was delicious and wonderful views.
We used the facilities in all hotels and the standard of each was excellent.

We would definitely stay here again

We walked the coastal route daily with beautiful views all the way,plenty choice of restaurants on route and felt safe returning late at night.
Partner
8/10
Excellent
30 Jul 2025
Anita
Rooms very small. Didn’t get bed requested but manager gave us a resort credit to help solve problem. Rooms need updating.
Leisure Friends
6/10
Pleasant
25 Jul 2025
Sonal
OMG
Weird
Clean enough but not super clean
Overpriced low quality food and wine
Old fashioned kids pools with rough surface
Rude hotel manager
Towels are so old they are grey
Dimly lit rooms
Terrible A/C
Takes an eternity to check in
No loungers available
No service by pool
I could go on…
Views are exquisite.
Leisure Friends
6/10
Pleasant
25 Jul 2025
Sonal
This resort has the most beautiful views you could possibly imagine. Products in the rooms are good but the rooms themselves are not great, poorly lit, the towels are on the “rag” side, and the a/c is barely strong enough. If you ask for extra towels, they take ages to arrive. If you ask for an iron, something horrendously stained arrives. The staff border on inept and the breakfast is like feeding time at the zoo. Poor quality food and so messy. The omelette makers are the best part but the queue is long and they should add another station. Having said that - once the kids get in the pool (all the ones they can use are a bit weird), they are so happy and they don’t care that all the loungers are taken and there is nowhere for their parents to sit and watch them do handstands in the pool because people “save” loungers at the crack of dawn and then don’t appear and the staff do nothing. I booked through Expedia and requested that my kids room was next door to my own. I asked weeks in advance yet they were two rooms down the hall. On one stay out of two we were put in accessible rooms which were on the disgusting side. Sheets clean, towels are old, stuff stuck on walls that hadn’t been wiped and a weird toilet. Not great for kids. Sink & shower fill with water a little and sprays all over the floor. Again, the view. Amazing.
The snack bars are poorly run & £££. The wait to order is long and the restaurants are mid-quality and limited in menu. There are worse places of course…
Leisure Family
10/10
Exceptional
25 Jul 2025
Gordon
It was very clean great food. Nice you could use it access to all the pools. Great beach area as long as you have rock shoes.
Leisure Family
10/10
Exceptional
22 Jul 2025
Lauren
Very nice property with multiple restaurant, multiple pools, easy bus access to Old Town, and a nice walking path along the water to shops and restaurants.
Leisure Friends
10/10
Exceptional
22 Jul 2025
Mehak
Really enjoyed our stay at the Royal resorts, this hotel is one of many in the resort and they are all linked. You will be able to access the facilities in all the other hotels too. The breakfast was a great spread, the only thing I would recommend is that at peak times and busy holiday periods, they should have more staff offering live cooking. We paid for an italian night evening buffet one of the nights which was great but I stood in the queue for more than 30 mins to get my pasta made which was very delicious! Housekeeping was good but could be better for a 5* property, we stayed there for 6 nights and not sure our room was hoovered or bed sheets were actually changed in that time. I would still really recommend this property, it is beautifully made, offers a lot to those who may not want to venture into the town however, easy access into Old town via bus stop located 5 mins from the property!
Leisure Family
10/10
Exceptional
13 Jul 2025
Lynn
Beautiful property and lovely staff.
Leisure Partner
10/10
Exceptional
12 Jul 2025
TEMIDAYO
Good location, friendly staff and clean
10/10
Exceptional
04 Jul 2025
Lee
The location is absolutely gorgeous! The hotel is wonderful - rooms are spacious and clean, the amenities and restaurant options are excellent. And best of all, the staff is superb, always willing to help, from reception and lobby service, maids and cleaning staff, restaurants, pool and beach staff and managers. Absolutely loved our stay!
Leisure Partner
10/10
Exceptional
03 Jul 2025
Jason
This was such an exceptional experience for our family! We loved the property from top to bottom: the room was fabulous for the (4) of us, all the different types/locations of the pools, the restaurants/food, the views were stunning and the staff on property were great. The only one minor issue we had was when we were checking out and the staff member at the desk as not very friendly/accommodating for some reason. Highly recommend this property though!
Leisure Family
10/10
Exceptional
01 Jul 2025
Taylor

Honeymoon

Spent 2 nights of our honeymoon in this beautiful hotel. We enjoyed the easy access to the sea. The pools were incredible. All of the staff were friendly and extremely helpful. Zaharija at the reception went over the top to make our stay enjoyable!
Partner
10/10
Exceptional
21 Jun 2025
Sharyn
Great property and great staff. Very responsive. Though my request for a room on a higher floor was not granted my room was the first room behind the reception area, so was noisy. Also, I was not given the complementary wine as an Expedia platinum member. The hotel was a short walk to the bus line so extremely convenient to the old town of Dubrovnik. Room was clean and spacious and provided hot kettle and coffee in the room.
Leisure Self
10/10
Exceptional
16 Jun 2025
Andrew
Great view!
Partner
8/10
Excellent
29 May 2025
Issam
The hotel is amazing! The location is breathtaking.
The staff are very friendly and helpful.
You will enjoy the views from the balcony overlooking the Adriatic Sea.
The rooms are spacious and clean.
I strongly recommend this hotel.
Leisure Family_with_children
10/10
Exceptional
04 May 2025
JoAnn
Loved this place. Convenient to old town via easy bus but away from the crowds. Stunningly beautiful. Friendly staff. Just perfect
Leisure Partner
10/10
Exceptional
17 Apr 2025
Caitlin

Ocean View

The ocean view is definitely worth the up pay. Rooms were immaculate, beds very comfortable but you can't beat the views at this place. Amazing!
Friends_and_family Family
10/10
Exceptional
17 Apr 2025
Peggy Shoi Ching
This hotel is phenomenal. The room, location and views are amazing. Couldn’t have asked for better quality of service, food and the cleanliness of the place is just flawless!!
Leisure
10/10
Exceptional
19 Mar 2025
Todd
Get a room with a view of the Adriatic and some islands. You won't regret it. Use the gym and spa and walk the promenade.
Leisure Partner
10/10
Exceptional
19 Mar 2025
Todd
You cannot beat a room with a view onto the Adriatic. The breakfast is ample and delicious. The facility has a gym and spa and we took advantage of both.
Leisure Partner
10/10
Exceptional
26 Oct 2024
David
Very nice resort hotel on the Adriatic. Convenient bus line to Dubrovnik old town.
Leisure Partner
10/10
Exceptional
19 Oct 2024
Jane
Better then expected. Photographs online do not serve it well. Lot's of space to be round pool or in bar. Room was fabulous. Staff were kind and helpful and breakfast was fresh and delicious
Friends_and_family Friends
10/10
Exceptional
13 Oct 2024
Georgia A
Wonderful staff and service. Loved the location and viewsvof the Adratic Sea.
10/10
Exceptional
11 Oct 2024
Jim
Close to old town and the properties were extensive!
Leisure Partner
10/10
Exceptional
08 Oct 2024
Dylan
It's like a resort. Cliff jumping, pools, bars, beaches. Walking distance to town and Ubers everywhere.
Leisure Partner
8/10
Excellent
24 Sep 2024
Kevin

Nice place to stay

It’s got beautiful views, and offers a great breakfast. And has access to a waterfront pedestrian path, and many restaurants.
Partner
10/10
Exceptional
23 Sep 2024
Katy
It was a really nice property, friendly staff, fantastic breakfast, with the benefit of being able to use the facilities of the other hotels in the chain.
Leisure Partner
10/10
Exceptional
21 Sep 2024
Gary
Could not have been more satisfied with Royal Neptune, Staff was courteous and helpful, room was clean and comfortable, the view was spectacular, restaurants were easily accessible and food was delicious, transport was quickly available, Spa, Gym, 7 swimming pools, we had no disappointments.
Leisure Partner
10/10
Exceptional
16 Sep 2024
Verified traveler
Beautiful ocean view, best breakfast. Customer service is cold and careless .
Friends_and_family Family
10/10
Exceptional
14 Sep 2024
BoBae
Very nice property and we enjoyed our stay! Front desk staff wasn’t really friendly except for the bellmen. Breakfast buffet staff was nice though!
Leisure Family
8/10
Excellent
13 Sep 2024
John
We loved our stay at Royal Neptun. The bed was big and our balcony view was out of this world. The complimentary breakfast and private beach also added greatly to our experience. A few minor nitpicks include that the shower pressure was poor and it was hard to get the right temperature. Additionally, the mini fridge was stocked so full that when we opened it, several glass beer bottles fell out and shattered all over the floor. Maintenance took a while to come, and when they were done cleaning, there was still beer and a few shards of glass remaining. Aside from these things, we would definitely consider staying here again.
Leisure Partner
8/10
Excellent
10 Sep 2024
Jaime Eduardo
Space and building
Leisure Family
6/10
Pleasant
09 Sep 2024
Robert

I give this about a 3.5, mostly due to the cost vs. value.

First the good. Clean, modern hotel with enough decoration to provide nice ambience.

Hotel is in Lapad, on a beautiful point with gorgeous, panoramic views of the Adriatic and the two island lighthouses guarding the harbor.

About 15-20 euro to old town Dubrovnik. Or 2.5 euro per person by bus. Bus is directly on main road by hotel-less than 5 minute walk.

Hotel has 3 pools and is part of a complex of 3 hotels by same company. Lowest pool is down by the rocks next to the sea. Lots of chairs among the rocks and entrances along a 200meter seashore and swimming area. No beach, just some access points between rocks to the water. One metal stair to water to the far left facing the water.

Service is good. Room is ok. Big with large balcony.

Smells strongly of cigarette smoke, don’t appear to be no smoking rooms. We had a Jr. Suite and the sofa pull out to bed was a humpback disaster. My daughter ended up sleeping sidewise on the bed with her feet hanging off.

AirCond only goes to 20c, afternoon sun makes room hot even with shades

Big bath, lots of closet space.

Breakfast is buffet for all 3 hotels- super busy. Expect to wait 5-10minutes for coffee machines. Only 4 coffee machines and they are very slow, so long lines in busy period. Food is good, not great, with many options including gluten free bread, vegetables, etc. a bit light on fruit and no fresh juice.

Almost Four Seasons level prices so i expected more.
Friends_and_family Family
6/10
Pleasant
28 Aug 2024
Stacey
Average hotel, basic, definitely not a 4 or 5 star hotel.
Friendly, nice staff,
Business_and_leisure

Location & surroundings

Hotel Royal Neptun
Kardinala Stepinca 31, Dubrovnik, Croatia

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