Name: President Hotel 5*, Valamar Collection
Address: Iva Dulcica, 142, Dubrovnik, 20000, HR

10/10

Exceptional

26 Jul 2026

John

This property was perfect for our summer vacation in Dubrovnik. The location on the point was perfect, the food was really delicious and there were so many selections on the lunch and beach menu which even with 5 nights there, we couldn’t try everything. We stayed in their V level which allowed us to eat at Momenti Restaurant for breakfast, included transfers to the airport, had a separate beach and pool location, concierge counter, V level lounge with great snacks and happy hour, etc. Some of the concierges like Bruna and Dora were very accommodating and had great recommendations and the servers in the restaurant and Ruda Lounge, Ivan and Vedran were super friendly and couldn’t do enough for our family. The hotel is about a $12 Uber to Old Town and took about 10 min which was easy. The views of the Adriatic were unreal and the sunsets there were perfect. I would highly recommend this property.

10/10

Exceptional

26 Jul 2026

Lisa

Beautiful amenities - great service - amazing food and service. If I visit Dubrovnik again I would come back here.

10/10

Exceptional

24 Jul 2026

Roger

Really nice hotel and service

10/10

Exceptional

23 Jul 2026

Carroll

Great hotel. The view for the breakfast alone is worth it

10/10

Exceptional

18 Jul 2026

Mojgan

Gorgeous view & very helpful staff & great location & very clean hotel.

Family_with_children

10/10

Exceptional

18 Jul 2026

Marjaneh

A

6/10

Pleasant

15 Jul 2026

Borisa

We had high expectations for our family stay at this resort, especially given the premium rate of over $1,100 per night for doubkle room. The hotel itself and the staff were genuinely excellent — friendly, attentive, and professional throughout our stay. The facilities were beautiful and well-maintained, and we truly appreciated the level of service.Unfortunately, the beach and indoor pool area fell short of what we anticipated for a luxury resort. The beach was extremely crowded, and we experienced repeated issues with local children and teenagers (some behaving like hooligans) entering the resort grounds. They used the indoor pool without permission and made inappropriate comments, which made the area feel unsafe and uncomfortable for our family. It was disappointing that the resort appeared unable to control or limit access to these non-guests.While we loved the hotel and its wonderful team, this aspect significantly impacted our overall experience. We hope management will consider stronger measures to ensure the privacy and tranquility that guests paying such high rates reasonably expect.

Family_with_children

10/10

Exceptional

09 Jul 2026

Alex

Beautiful room, Staff was amazing even to American travelers and food was amazing. Such a good beach and so wonderfully located between old town and the port for ferry, excursions, and such Uber rides were on average €8-€10 each way on uber just amazing will be coming back could’ve spent all 11 days of vacation here my family was so sad to leave.

Family_with_children

10/10

Exceptional

09 Jul 2026

Shamseddin

Clean room, friendly staff, good breakfast choices, good resturant location and view, family friendly

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Shadan

Staff made our stay an amazing experience. The property itself needs a little refurbishing, as it’s a bit outdated for a 5 star hotel, but the service was excellent and made up for that. Medina from the breakfast team was so wonderful.

8/10

Excellent

06 Jul 2026

Mark

Very nice hotel . I found the staff very hit and miss either incredibly helpful and lovely or really really rude .
Vlato at the bar, Rosario at check in and Vendran at the restaurant for one were amazing and so lovely and a credit to the hotel. But the piano bar manager and some staff , Remi , Andreja and Stefan were a couple of names highlighted. Myself and the group of 30 I was with found to be so rude. It was bizzare. Put a bit of a dampener on our stay. But still had a really good time , it’s a very nice hotel in a great location, value for money isn’t the best but the sunset and views are out of this world with. Lovely pool and beach access

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

Kateryna

This is a great place for vacation on the beach! The hotel has its own beach which was beautiful and included amenities such as sunbeams, umbrellas, beach towels, and dining / drinking options. The staff working at the hotel was excellent! One of the best breakfast buffets, with wide selection of food and drinks, great views of the sea, and very polite and helpful staff. The hotel rooms are comfortable, although the bathroom shower was not the cleanest and showed the signs of being overdue for a good scrub. Overall, a great place and experience, and I highly recommend it!

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Brandy

Great stay! The staff was super friendly and the beach was awesome. I only complaint was that the third floor smelt a little bit.

Partner

10/10

Exceptional

27 Jun 2026

Daniel

Incredible hotel and staff, took care of every detail from a cake for our son’s birthday to details on the menu, local area and recommendations. We’ve stayed here three times and constantly excels.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Mary Kathleen

Place is just lovely, with a beach right on the coast. Hotel was well maintained and staff were always very helpful. We had a breakfast buffet included with our room that was just excellent. The location is 15 to 30 minutes from oldtown, depending on traffic, by local bus. The bus service was great, getting us door to door from the hotel to old town and we didn't have to worry about renting a car and parking. I would definitely recommend this establishment to anyone visiting dubrovnik.

Partner

10/10

Exceptional

23 Jun 2026

Dave

Incredible views from everywhere on the property. Breakfast was outstanding. The room was great. 20 to 30 minute ride to Old Town depending on the traffic.
Our only complaint was no restaurant on site where you could get something quick and informal to eat.

Partner

10/10

Exceptional

23 Jun 2026

Cynthia Paola Castro

Third vacation in this hotel and didn’t disappoint. Everything was good.

Family

8/10

Excellent

23 Jun 2026

Galit

Overall, we had a very good experience. Great breakfast Buffet. Beautiful pool and great location. The only disappointment was that the Jacuzzi was out of order the entire time that we were there.

Friends

10/10

Exceptional

20 Jun 2026

Hassan

I spent four nights at President Hotel Valamar Collection in Dubrovnik and overall it was an excellent experience that I would gladly recommend to anyone visiting this beautiful city. The magnificent reception area impressed me. The lobby is a huge, elegant hall with breathtaking panoramic views of the Adriatic Sea. The reception is staffed with several service desks and the English-speaking team is always available, professional, friendly and eager to assist. Porters are also available to handle luggage and escort guests to their rooms. My room was spacious, comfortable and featured a large balcony overlooking the sea. Throughout the day, I enjoyed watching sailing boats, yachts and even large cruise ships passing by in the distance. The views are simply mesmerizing. The sunsets from this hotel are absolutely spectacular. Whether viewed from the room balcony or even better from the terrace of the Piano Bar on the sixth floor. I personally took dozens of photographs of the sunsets. Couple of islands face the hotel, creating a stunning backdrop as the sun disappears below the horizon. The buffet breakfast is extremely generous, Transportation is extremely convenient. The hotel has direct access to the beach. Some remarks: A very unpleasant food odor in the corridor leading from the elevators to La Mar Restaurant. Bottled water must be replenished daily to prepare tea and coffee. I would happily return and highly recommend it to anyone seeking a relaxing seaside stay in DBV.

Self

10/10

Exceptional

16 Jun 2026

Megan

We basically loved everything! The only thing we didn’t like were the hallways. Should replace the carpet and make them feel cleaner and fresh to match the cleanliness of the rest of the hotel. Beach, breakfast, staff, location and the local wines at the bars were exceptional! Bed was really comfortable and room was very clean and nice. Views were amazing. Hope to come back someday!

2/10

Poor

15 Jun 2026

Hassen

Very disappointed with this hotel. The property is old, poorly maintained, and not clean. The room and common areas were dirty, which made my stay very uncomfortable. My reservation was for two nights, but because of the poor conditions, I decided to leave after the first night. I would not recommend this hotel and would not stay here again.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

paul

our last visit was 10 years ago. In some areas Hotel is looking tired, carpets in corridors, wallpaper and paint in our room peeling. Still a fantastic place to visit and staff are first class but property could do with some love.

Partner

10/10

Exceptional

14 Jun 2026

Josy

I liked location. Rooms were spacious.

Friends

10/10

Exceptional

14 Jun 2026

Christina

The breakfast was amazing everyday!! The food and wine is great.
The staff was very friendly and the room was always clean and tidied.
I really enjoyed everything about the resort and its location.

Friends

10/10

Exceptional

13 Jun 2026

Stephen

Great stay - fantastic location and views from the rooms. Nice pool and private beach area. Very helpful staff in the piano bar

Partner

10/10

Exceptional

11 Jun 2026

Darren

Staff was excellent at reception. They were very helpful. The buffet was very good for dinner as was the restaurant we ate lunch in. The staff that we encountered in the restaurants and everywhere else were very friendly and helpful. Service overall was excellent.

Partner

10/10

Exceptional

11 Jun 2026

mark

This is a very good quality hotel,the rooms with the balcony are amazing 5008, pool is lovely, plenty of sun loungers, beach is very nice .beautiful views to wake up to drinks are very nice although they are quite expensive

Friends

10/10

Exceptional

10 Jun 2026

Girish

Stunning property and beautiful stay! Great location, private beach

Partner

10/10

Exceptional

08 Jun 2026

Michael

This hotel by far was best customer service and atmosphere!!! Dora at the front desk during check in was so kind to help us find my husband’s missing passport that fell out of his pocket in car transfer from airport. We were V level and the service at breakfast was impeccable!!! Everyone was so kind!! They knew it was our 25th anniversary and surprised us with heart petals and champagne!!! Bubbly hour was always so nice!! We really enjoyed lunch after the beach at restaurant and swimming in the Adriatic Sea was fantastic!!! The 6 bus is right outside of hotel to old town and was so convenient to go to the walls and dinner at night!! Perfect place to stay!! Thank you Valamar!! ❤️

Partner

10/10

Exceptional

02 Jun 2026

Keith

amazing location
beach and hotel
will be back

Partner

8/10

Excellent

31 May 2026

Keith

make sure you get the top floor
we were in suite 7014
suite 8010 kept waking us up at 730 am
with her walking on the floor
sounded like thunder
happened every morning and even

Partner

8/10

Excellent

29 May 2026

Arpit

Great location bus right outside to old town great breakfast selection

10/10

Exceptional

26 May 2026

Jimmy

Excellent location, friendly and helpful staff, tremendous breakfast, clean and spacious room.

Friends_and_family Family

8/10

Excellent

26 May 2026

hassan

Expensive but great views nice rooms
Great breakfast.
Won't stay again too Expensive

Partner

10/10

Exceptional

23 May 2026

Toai

Everything is good. I'll come back to Valamar Collection Dubrovnik

Friends

10/10

Exceptional

23 May 2026

Jean-Benoit

Staff was awesome !
Thanks! Everything was perfect end to end

Family

10/10

Exceptional

20 May 2026

Kenneth Joseph

Breakfest was good and staff is friendly

Partner

10/10

Exceptional

20 May 2026

Jennifer

President Hotel Valmar Collection was an exceptional experience from the moment we arrived to the moment we left. We were on our honeymoon and spoiled with treats in our room. The dining experience was amazing and there was live music every night. The views of the ocean were beautiful and the customer service was outstanding!

10/10

Exceptional

19 May 2026

Jennifer

The room, staff and beach areas were all excellent. The restaurant was also very good and the servers were very friendly and accommodating.

Family

10/10

Exceptional

15 May 2026

Paula

The room was spacious with a beautiful veranda. The breakfast buffet was fantastic!

Friends

10/10

Exceptional

14 May 2026

Wei

We had a great time staying at the resort as a family of three. The surroundings are beautiful and the staff is super friendly and helpful. However, we found the facility is a bit outdated. For example, the material of the headboard of the bed is peeling off on one side. It doesn't look pretty especially for a V-level room. The shower is not functional as there's nothing to keep the water inside of the shower stall - the washroom floor got messy after each shower. Overall, it's a great vacation place. We'd like to see some improvements in the future.

Family_with_children

10/10

Exceptional

11 May 2026

Charles

The hotel was great and the staff was very friendly. Close to the bus line and easy beach access

10/10

Exceptional

11 May 2026

Matthew

Staff was amazing. There to help with anything we needed. Hotel was very luxurious and large rooms.

Friends_and_family Friends

10/10

Exceptional

09 May 2026

Jay

Amazing

10/10

Exceptional

06 May 2026

Gloria

Fantastic hotel. Lots of choices for leisure. Rooms were well appointed and the views were incredible. Breakfasts were amazing with many food choices. Highly recommend this hotel.

Partner

10/10

Exceptional

04 May 2026

Eduardo

This amazing hotel is the go to option
for anyone visiting Dubrovnik no matter the reason. Beautiful rooms with sea views, top facilities and outstanding staff makes you wish your stay never ends.

Partner

6/10

Pleasant

29 Apr 2026

Luca

The Valamar President has perhaps the best views in Dubrovnik, but the physical property is starting to show its age. We had a rocky start—our first room had curtains that wouldn't close, and had several broken fixtures and a dirty fridge. It’s also disappointing that the spa jacuzzi has been out of service for so many months.
That said, the service remains excellent. The staff handled our complaints professionally, and management eventually wiped our bar tab and most of our bill to compensate for the trouble. If you want a modern, high-tech hotel, this isn't it; but if you value service and incredible sunsets, it’s still a great spot. Just check your room thoroughly upon arrival!

Partner

10/10

Exceptional

10 Apr 2026

lisa

Staff are lovely here, nothing too much trouble. Location is beautiful, amazing sunset from balcony area over the islands and Adriatic. Beds super comfy, very clean, great beach area and very easy to travel to old town. Breakfast was great, good choices of food and lovely coffee. Would definitely stay again.

Family

10/10

Exceptional

09 Apr 2026

lisa

Huge choice for breakfast, great quality food and lovely staff. Hotel was very clean, gorgeous view and great sized rooms. Facilities were good, close to bus stop so very convenient too.

Family

10/10

Exceptional

09 Apr 2026

Rajan

Hotel is clean, staff are friendly, food is amazing and different every day. It helps that a bus outside the hotel goes to The Old Town every 15 minutes. Hotel has everything you need and we were greeted with chocolates at check-in as it was Easter weekend. We will definitely be returning again.

Family

10/10

Exceptional

26 Nov 2025

Neb

Great Hotel

10/10

Exceptional

27 Oct 2025

MARIAGINA

The place has easy access with bus #6 just across the street
Staff are friendly
They allow early check in
Breakfast is good but same everyday
Room is comfortable the view from the room is amazing u can get fresh air the breeze from the ocean is really wonderful

Leisure Partner

10/10

Exceptional

25 Oct 2025

cortney

Clean room

Great kids area

8/10

Excellent

21 Oct 2025

Beverley

We were upgraded to a deluxe room on arrival which was lovely. The room was just wonderful, the bathroom facilities excellent, We were on the 6 floor but had to go up to 7 and go to a different lift and go down another floor to 6 to get to breakfast - it was a little odd,
The reception staff were excellent, breakfast staff were not as attentive as they could have been, difficult to get service, We booked to do the Wine train at konevale, the tour itself was good although a little rushed, The Train was not as advertised and felt like a kiddies toy and the transfer times were a lot longer than advertised, this did put a bit of a dampner on the evening, a long day and late back was not ideal. on reflection I would not have travelled that far for a half day trip. Our evening meal in the beach restaurant was very good. Our waiter who was very informative, made an excellent job of filleting the fish at the table and serving, he is a credit to your staff there.

Leisure Friends

10/10

Exceptional

21 Oct 2025

Janet

Awesome property and amazing staff! Beautiful!

Leisure Family

8/10

Excellent

06 Oct 2025

Helen

We enjoyed our stay, the staff were welcoming and friendly. Particularly at check in and at breakfast the service was excellent.

We had a V level room which was very nice, with nice fittings in the room. We used the pool, spa, and terrace.

There is a boardwalk very close to the hotel which we enjoyed. We used the bus service extensively to get to the old town.

There were a couple of very minor points which we didn’t like the glasses in our room were not changed daily towards the end of the stay where they had been at the start. There was a coffee machine and kettle next to each other but only one plug. This was under a wooden fitting so very difficult to access.

These were minor points, where improvements could be made.

Overall the hotel and staff were fantastic. The views from the lobby and pool were beautiful.

10/10

Exceptional

02 Oct 2025

Michelle

First time in Croatia and this hotel did not disappoint. Hotel and staff were amazing, can highly recommend.

8/10

Excellent

30 Sep 2025

Damir

Upon check in you are greeting by lots of amazing staff members. Super friendly and cheerful. There are super nice terraces and a great bar. The beach are and the pool is very nice. The breakfast in the mornings was absolutely amazing! You had all kinds of choices and even smoothies!!! Which hotel does that?

A few of the downsides is Upon entering the hallways to get to the room there is a musty smell which is definitely the carpets in the hall ways. They are definitely worn out. The hallways have common spaces and the furniture is quite embarrassing.. two chairs just facing each other not even with a table in between. The rooms are also lacking in character and quality. Best way to be able to describe the furniture is a college dorm room. As most people really won’t spend a lot of time in their rooms you can easily overlook it. However this is something ownership should definitely address the quality of the rooms.

The beds are very comfortable. The shower had great water pressure. And was well equipped.

Overall it’s a very nice hotel if you want to relax. I do suggest not booking on the 5th floor as the restaurant is right above you and opens by 6 am the restaurant opens and you can hear all the furniture moving around. I was moved to a different floor and there was absolutely no issue after.

Staff was amazing and made the stay worth it.

Leisure Self

10/10

Exceptional

28 Sep 2025

Robert Eric

Excellent Hotel

Leisure Partner

8/10

Excellent

28 Sep 2025

Jacqueline

Rooms dated and cost of drinks very expensive . Comfortable stay excellent staff very clean had a relaxing stay. Consider 4* not 5*

Leisure Partner

10/10

Exceptional

26 Sep 2025

Rachel

Beautiful hotel, staff very helpful. Upgrade option is worth paying for separate dining options and fizz and canapé lounge access every day

Leisure Family

10/10

Exceptional

24 Sep 2025

James

Staff were professional and friendly.

Leisure Partner

10/10

Exceptional

24 Sep 2025

James

Staff were professional and friendly.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Diana

The staff was fantastic. Everyone from check in to valet to wait staff was very pleasant and helpful.
The beach and pool were really nice.
The food was a little expensive, but we wanted to eat in the old city so we only ate on property once.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Yelena

Secluded on one side of the half island of Dubrovnik. Has amazing clean beach access. Other than first day at checking in, the staff were friendly, courteous, and very helpful. Would defiantly stay there again.

Leisure Family

10/10

Exceptional

21 Sep 2025

Petronela

Amazing place

2/10

Poor

19 Sep 2025

Steven

I have traveled the world. 21 countries in just 2025. I only stay at luxury hotels. This one is close to the bottom of the list. I paid $900 per night or somewhere around that. After I had already paid, one week before my arrival i was informed that there was a UN meeting in town and we could not be dropped off at the hotel but we could be dropped off 1/2 mile away. I asked if someone could help with our luggage and after much back and forth someone told me they would help me.I had a bad hand and back. Upon arrival no one was there. 1/2 mile away! We called and the front desk very rudely said just walk down the promenade. How in the world do I know where the promenade is. My girlfriend and i had to carry our luggage the whole way without help. Upon arrival there are steps. You think there would be someone there but nope.No one! Every time we went somewhere we had to walk that same 1/2 mile to get a ride somewhere. The room was very hot but the thermostat said 21 Celsius. No way. I build fine custom homes for a living. I rarely complain about anything. I told the front desk that someone said they would help with our luggage and after our arrival we could get transportation from the hotel. She had the audacity to tell me that was not true. So, I showed her the emails they sent me. With an embarrassed look on her face she told me they should not not have told me that. I have absolutely nothing good to say about my experience there except that it is a good location.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Laura

This property was excellent. The staff were friendly and professional. And very helpful.

Leisure

10/10

Exceptional

18 Sep 2025

IAN MICHAEL

Good off site restaurant and a number of other outlets

Leisure Partner

10/10

Exceptional

15 Sep 2025

Antonio Penart

Fantastic hotel

Leisure Partner

10/10

Exceptional

14 Sep 2025

stephen michael

Great spa loved it

10/10

Exceptional

10 Sep 2025

Paul

Was a great stay!! The beach and restaurant down there were first class. The pool area was dominated by children. Not my cup of tea, so didn't spend much time there.

Friends_and_family Family

8/10

Excellent

08 Sep 2025

Linda Fon

Overall the President hotel is very good, excellent location with pool and beach, and brilliant local bus service into old town. The initial room we were allocated had limited distant sea view which was disappointing, however on request we were shown to another room with a beautiful terrace and view. All staff were very friendly and keen to help. We had lunch several times at the La Mar, with an evening meal, exceptional service from Vlado. Breakfast was excellent every day, apart from our last day where we encountered a negative attitude from one of male serving staff. Every other day we had been served tea by the staff but he told us this was self service and get our own,we heard him being quite unhelpful to other guests too. The hotel lacks atmosphere in the evening, but did have a live band on friday night which we enjoyed. Would probably stay here again because of the location.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Karen Louise

Outstanding service and dining in the Momenti restaurant. Staff very friendly & attentive. Terrace and pool areas were so relaxing and again great drinks service. Love the stunning view of the Adriatic and gorgeous sunsets. Coastal path just to the side of hotel, a lovely walk in the morning. Room & bed on V-Level were enormous with lots of storage & again stunning view. We will be back.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Ksenia

We had an absolutely wonderful stay at the President Hotel. From the moment we arrived, the customer service was on another level — warm, attentive, and always going the extra mile to make us feel at home. The rooms are spacious and comfortable, with patios offering beautiful water views that made every morning and evening feel special.

The little touches truly set this hotel apart: we were welcomed with a thoughtful gift that included a beach bag, towels, and flip flops — such a nice surprise! Breakfast was outstanding with plenty of delicious options, and happy hour quickly became one of our favorite parts of the day. The included airport transfer made our trip stress-free, and the location is just a quick Uber ride from Dubrovnik’s Old Town.

What stood out most was the attention to detail and the genuinely friendly service. The waiters in particular were super attentive and always had a smile, making every meal feel like a treat.

This is the kind of hotel that makes you feel at home while also giving you that luxury vacation experience. Definitely a place we’d be happy to return to every year!

Leisure Partner

6/10

Pleasant

06 Sep 2025

James

The hotel is very nice but dated. It need cleaning and updating. The rooms are old and need to be painted and made more modern.

Leisure Friends

10/10

Exceptional

05 Sep 2025

Dan

Staff and hotel were staffed and managed with care.

Partner

10/10

Exceptional

05 Sep 2025

Lawrence

The property has a superior location on the adriatic taking full advantage of the views throughout the hotel. The balconies are uniquily deep and separated by a natural wall of greenery. We loved seeing the sunsets and watching the ships come into port. The large communal deck was great for drinks, quick bites and entertainment. Pool area was beautiful though too cold. Had what looked like as a great spa wirh lovely indoor pool thpugh we didnt use it. Service was excellent and included breakfast which rivalled the best hotels we have enjoyed in major Eurpoean cities. Best if all was close location to the old city in Dubrovnik. We would definately like to return.

Leisure Partner

8/10

Excellent

04 Sep 2025

Gerardo

The hotel is nice but the price is to high for the offer

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Phillip

Beautiful, stunning entrance and reception area. Great room with the best view we have ever had from a bedroom. Loved the balcony. Great breakfasts and dinners. Staff were all friendly, polite and efficient. Every day was a pleasure to be there.

Leisure Family

8/10

Excellent

21 Aug 2025

Izabela

This property boasts one of the best views, absolutely breathtaking. However, the elevator was out of service for a couple of days, which is unusual for a pricey hotel to not be able to respond promptly. The water in both pools is not heated, which is not ideal for children. There’s no kids’ area, and the buffet is small and the food is not very good. You’re paying for the views, not for anything else. The room is spacious, and the cleaning service is superb. However not a 5 star in my opinion.

Family_with_children

10/10

Exceptional

19 Aug 2025

Jonathan

This is an excellent hotel choice for anyone coming to Dubrovnik that wants a luxurious relaxing experience on the beach with the option to have quick transportation to the old town walls and other areas of Dubrovnik. The views along the coastline are stunning, the beach has many umbrellas and chairs with full service, and the rooms are spacious with a large balcony overlooking the coastline. The breakfast buffet had many options including a fresh omelet station. I haven’t seen many breakfast setups as large as this one with as many options and the food was delicious. All of the service members were polite and helpful. I would definitely come back to stay here again!

Leisure Partner

10/10

Exceptional

15 Aug 2025

Adam

Beautiful hotel with the most stunning views!
Rooms very clean
The sunloungers could do with being cleaner but other than that a fantastic hotel & great location

Leisure Partner

10/10

Exceptional

07 Aug 2025

Megan

Staff were excellent, extremely kind and helpful. All staff went above and beyond to make our staff exceptional! The entrance to the hotel is outstanding with an incredible view of the sea the minute you walk in. We were greeted extremely well upon our arrival - extreme apologies I’m not sure of the lady’s name. She showed us to our V level room, which was readily prepared with complimentary gifts to celebrate our wedding anniversary and big birthday. She showed us how we select a scent of our choice from our room and we were greeted with a wonderful sea view. This wasn’t an interrupted sea view as there were lots of trees and a view of a car park but the sea view was wonderful all the same.
We had breakfast every day where there was a good range of options.
The lift from our area of the hotel was slightly temperamental but we only had to travel a couple of floors so wasn’t a problem for us.
Whilst there, we had spa treatments which were excellent and used the hotel pool. As part of the V Level package we had use of a cabana, just be mindful this is first come first serve - there are more available around the beach area. Dubrovnik has one sandy beach which requires a ferry trip all other beaches are pebbly.
We had a meal in the Momenti restaurant with a 5 course tasting menu and bottle of wine. Our service was excellent from Martin and we had an outstanding sunset view completely to ourselves! Overall an incredible city and hotel stay. Thank you all!❤️ Highly recommend!

Leisure Partner

8/10

Excellent

06 Aug 2025

Patrick

Overall a very pleasant experience. Awesome views, no better place to enjoy a cup of coffee in the morning than their terrace. Lacks some of the detail and abundance I would have expected from a five-star hotel.

10/10

Exceptional

03 Aug 2025

Thomas

Exceptional staff, excellent food, all the facilities you could hope for, restaurants, bars, spa, gym and the elevator takes you straight to the beach. V-Level was well worth the upgrade. Vedran, Ivan & Marija looked after us so well throughout the trip. Bus to old town right outside the hotel that leaves every 10mins for just a couple of Euros. Would come back in a heartbeat.

Leisure Partner

10/10

Exceptional

02 Aug 2025

Jennifer

Had a wonderful stay!

4/10

Poor

01 Aug 2025

kathleen

The property on first impression is wow. However when you drop to other floors same can’t be said. Dark dreary poorly light corridors and a bad state of repair. The beach is extremely poor heavily soiled mattress, heavy duty machinery operating when trying have early morning sunbathe. We even had someone unfortunately come in and bin raid for plastic bottles. The beach is open to everyone not private. We spent our time at the pool which was much better standard but does need some attention. The room itself is clean but had some issues dents in walls, ripped wall paper. One positive was the staff in the restaurant they were friendly and attentive and the food variety was to good standard. I wouldn’t rate this as five star. The hotel needs a consistent standard throughout the property to achieve 5 stars.

Leisure Family

10/10

Exceptional

26 Jul 2025

Simone

Nice hotel, perfect for families.
A huge kids area free of charge with everything you can imagine.
Nice beach.
Good breakfast and dinner (full board not available)
Restaurant at the beach overpriced for the service provided

Leisure Family_with_children

10/10

Exceptional

22 Jul 2025

George

Great location, stunning views and beaches. Lovely food and friendly staff!

Leisure Family

8/10

Excellent

12 Jul 2025

Ken

President hotel very nice, beautiful views, very helpful staff, nice large rooms, close to small markets and restaurants, beach and pool access. Easy bus. Uber, Taxi access.
3 opportunities for improvement: a) convert a portion of the beach to sand vs small rocks, b) heat the outdoor pool, c) add an ice machine for hotel guests on each floor.

Leisure Family

8/10

Excellent

07 Jul 2025

Harnarane

Wonderful staffs, hotel smells not good

Leisure Family

10/10

Exceptional

07 Jul 2025

michael

Would stay again

Leisure Partner

10/10

Exceptional

05 Jul 2025

Mary-Luyza

Amazing location and view of Adriatica Sea. Stunning sunsets. Great accommodation with sea view from balcony. Excelent service and very clean.Great food.

Leisure Family

8/10

Excellent

05 Jul 2025

Michael

Great hotel to stay and relax. Staff are very friendly and the room is very nice and clean. The only disappointment was their food selection, the same tasteless and boring food every day!!

Leisure Family

10/10

Exceptional

02 Jul 2025

Vartan

Property was unforgettable.

Leisure Family

8/10

Excellent

02 Jul 2025

Kathryn

I would love to have been able to give the hotel 5* as there were so many great things about it. The location must be the best in Dubrovnik - wonderful sunset views across the sea; the premium rooms are fantastic - large rooms with big comfortable beds; lovely bathroom and shower / bath.
But the issue we had is that when we booked through Expedia, we specifically chose a hotel with a double and a twin room. We contacted the hotel immediately after booking to reserve a twin room, only to be told that it would be allocated on arrival at the hotel and there was no guarantee. On arrival the reception staff stated that there were no twin rooms available (“the hotel is very popular”). Our two adult children would need to share a bed which was not acceptable to us, and had we known this we would’ve chosen an alternative hotel. After stating that we were not happy the receptionist managed to find a twin room which was four floors below where we were, which in itself wasn’t an issue. However, the room was a lot smaller than the room we had booked, was right next to the gym and underneath the restaurant so it was very noisy with chairs scraping and people bouncing on running machines. When we raised this with the hotel staff they told us that it was an equivalent standard to the room that we had booked, although there was no comparison to the double room. The staff member seemed unwilling to help and this really spoiled our holiday.

Leisure Family

10/10

Exceptional

01 Jul 2025

Alan

Attentive staff, beautiful location

10/10

Exceptional

28 Jun 2025

Cynthia

Hallways are dated and need maintenance but the rest of the hotel was excellent. I think the hallways to the room need to be well kept as the lobby and other common areas. Everything else was excellent! Second time here and would come back.

Leisure Family

8/10

Excellent

28 Jun 2025

Tania

Lovely but some tweaks to the service are needed.

Lovely hotel with great facilities but service misses on a few fronts.
Self service buffet breakfast is fine with lots of choice but for some reason coffee had to be requested and, while you self served tea, there was no milk provided without asking, then waiting to see if they remembered to bring it or not (it cannot be a surprise that Brits like milk in their tea surely!)
No tap water option at dinner- it’s €7 for a bottle of water…

Friends_and_family Family