WAKISHA
Very nice! Comfy beds. Lots of room
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Rusk House Serviced Apartments
Houston - TX · United States
1085 Rusk Street Suite BView location
9.2/10Excellent535 Reviews
Cleanliness9.4/10 9.4
Service9.0/10 9.0
Comfort9.6/10 9.6
Condition9.4/10 9.4
Value9.4/10 9.4
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Rusk House Serviced Apartments
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this aparthotel include a communal living room, a banquet hall, and a vending machine.
Enjoy a meal at Table 7 Bistro or snacks in the aparthotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee. Featured amenities include a computer station, express check-in, and express check-out.
Make yourself at home in one of the 70 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Distances are displayed to the nearest 0. 1 mile and kilometer. The Highlight at Houston Center - 0. 4 km / 0. 2 mi- Houston JPMorgan Chase Tower - 0. 4 km / 0. 2 mi- Jesse H. Jones Hall - 0. 5 km / 0.
Show less
3 mi- Market Square Park - 0. 6 km / 0. 4 mi- House of Blues Houston - 0. 6 km / 0. 4 mi- Bayou Place - 0. 6 km / 0. 4 mi- Alley Theater - 0. 6 km / 0. 4 mi- Discovery Green - 0.
7 km / 0. 4 mi- Houston Police Department Museum - 0. 7 km / 0. 4 mi- Hobby Center for the Performing Arts - 0. 7 km / 0. 5 mi- Daikin Park - 0. 8 km / 0. 5 mi- Bayou Music Center - 0.
8 km / 0. 5 mi- Wortham Center - 0. 8 km / 0. 5 mi- Houston City Hall - 0. 9 km / 0. 5 mi- Sam Houston Park - 0. 9 km / 0. 6 mi. The nearest airports are: Houston William Hobby Airport (HOU) - 16.
4 km / 10. 2 mi Houston, TX (EFD-Ellington Field) - 29. 1 km / 18. 1 mi George Bush Intercontinental Airport (IAH) - 35 km / 21. 7 mi The preferred airport for Rusk House Serviced Apartments is George Bush Intercontinental Airport (IAH).
A stay at Rusk House Serviced Apartments places you in the heart of Houston, within a 15-minute walk of Daikin Park and George R. Brown Convention Center. This luxury aparthotel is 0.8 mi (1.2 km) from Toyota Center and 0.6 mi (1 km) from Downtown Aquarium.
Make yourself at home in one of the 70 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Featured amenities include a computer station, express check-in, and express check-out.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 11
Pet max weight (per pet) in lb is 25
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Guests can access their rooms with a mobile device.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
-
Minimal age
21
-
Optional fees
- Fee for full breakfast: approximately USD 30 per person
- Valet parking fee: USD 36.81 per day
- Offsite parking fee: USD 25 per day (0.1 mi away)
- Pet deposit: USD 250 per stay
- Pet fee: USD 82 per accommodation, per stay plus USD 82 one-time cleaning fee
- Service animals are exempt from fees
- Housekeeping fee: USD 82; may vary based on unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
The Highlight at Houston Center
0.4 km / 0.2 mi
Houston JPMorgan Chase Tower
0.4 km / 0.2 mi
Jesse H. Jones Hall
0.5 km / 0.3 mi
Market Square Park
0.6 km / 0.4 mi
House of Blues Houston
0.6 km / 0.4 mi
Bayou Place
0.6 km / 0.4 mi
Alley Theater
0.6 km / 0.4 mi
Discovery Green
0.7 km / 0.4 mi
South Texas College of Law Houston
0.7 km / 0.4 mi
Houston Police Department Museum
0.7 km / 0.4 mi
Hobby Center for the Performing Arts
0.7 km / 0.5 mi
Daikin Park
0.8 km / 0.5 mi
Bayou Music Center
0.8 km / 0.5 mi
Wortham Center
0.8 km / 0.5 mi
Houston City Hall
0.9 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 70
- hotel
- Wheelchair-accessible
- Wi-fi
- Laundry service
- Multilingual staff
- Bellboy service
- Lift access
- Banquet hall
- TV lounge
- Breakfast
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRusk House Serviced Apartments
APARTMENT KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PENTHOUSEDOUBLE • PENTHOUSEDBL.P6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRusk House Serviced Apartments
DOUBLE PENTHOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.P6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRusk House Serviced Apartments
APARTMENT QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Rusk House Serviced Apartments
100
reviews shown
Malia
This is a very nice hotel. It exceeded my expectations. The bathroom comes with a full tub not a shower. There is a full kitchen with a dishwasher. Plenty of closet space. Nice living room. I truly enjoyed my stay.
Tamara
Location location location. This space was amazing the staff was friendly and it was walking distance to almost everything.
Marcus
Pricing was very convenient. Staff was very professional across the board.
Stefano
can be better in the room refreshing.
Diana
Very clean and nice, would stay there again!
Melissa
The stay was lovely and friendly staff, clean room. There is a filtered water location with bottles to use. Good location. The restaurant had good food, but had some unexpected and not known charges of fees for take out, Cc, and other fees even for 1 person. It would be more professional and ethical to disclose these fees than surprise patrons.
Analaura
Loved the room, very spacious and modern decor, beautiful lobby, super easy and fast check in, staff was very helpful. Restaurant very nice and food was very good, loved that the brunch extended until 4pm and there was no need to rush to get ready to catch breakfast. Great location, easy access to Metro, valet service was great. Overall, it was a wonderful place, would definitively stay here again!!!
Paul L
Perfect
Brion
parking was awful. found 2 bugs in room , stayed 2 days asked for clean towels 3 times no one ever sent themm to my room as promised . all of Tv channels didn’t work , room was smaller than expected . a lot of dust!
Elvia
It was a nice reasonably priced place downtown. I’d stay there again.
khaled
Clean and spacious apartment
Nilaja
An absolute great stay from the self serve check in to the location of the property!
Barry
Loved having access to a kitchen throughout my stay. Great view from my room. Really comfy bed and centrally located for downtown needs.
Samantha
Check in was an easy process. Room was clean just had a dry smell. Bath towels were very hard and well worn. Very friendly staff.
Juan
👍
Hunter
Overpriced for not the greatest quality.
Therese
Very clean, upscale, extremely convenient location. Easy check in. Great stay
Ramiro
Clean room great breakfast
Joan
The overall hotel experience was good; however, I do have a couple of complaints. I requested toilet paper and paper towels, but no one ever brought them, and I ultimately had to retrieve them myself. Additionally, my daughter had a negative interaction with one of the front desk staff members. He was rude and dismissive when she attempted to discuss a charge that had been added in error.
Karie
Wasn't aware that we needed to check in ourselves at the kiosk. Waited 15 minutes before the clerk mentioned anything. No signs giving details to direct that either.
Room was spacious and comfortable. Drinks at diner extremely overpriced.
Room was spacious and comfortable. Drinks at diner extremely overpriced.
Ronald
The room was amazing, breakfast was good.And the staff was amazing
Cheryl
The Rusk House is part of the Club Quarters location, conveniently located!
Kathryn
Nice place
Jennifer
Loved the Property, close to many restaurants and all downtown activities.
Albert
Great location. Room was clean and comfortable.
Alyssa
Very good
Christine
Stayed in a converted apartment space on 17th floor and was very impressed with the quality of the design and functionality of the space. Very happy with the price point for the level of accommodation. Staff was very professional and kind. Good area of downtown to stay in. Will definitely return soon!
Heimi
Great customer service, very nice and clean hotel
Stephanie
Great space. Great location. Very friensly staff
david
check in was quick and kitchen had all we needed, great value for a small apt. valet was also fast and easy even with the limited space out front
Vanessa
During our stay our room was never serviced. I had to go and ask for coffee and towels. Our room was very loud. There was a constant knocking in the walls I assume elevator shaft and lots of street noise. The couch had a random stain that needs to be deep cleaned. Would not stay again.
David
Good sized room
Robin A.
Kitchen did have adequate food for my particular needs.
Michael
If you get a choice, definitely book the rest house. It’s a small apartment and it is so lovely. The check-in process is so easy. The restaurant on site is delicious and we eat out a lot in Houston. I would definitely give it more stars than the pizza place around the corner, although I do love the free shuffleboard at that place. I love the water refills on the floor and the water actually taste clean. Definitely recommend this place the staff are great.
Corina
Loved it
Joshua
The location is perfect
Alexis
Didn’t check out this area but they did have a convenient restaurant and had something for a quick bite
Cassandra
Loved the coffee machine gym was so clean and the employees were fast and so nice
Great location came to the convention center and everything was walkable the city metro was right outside checked in early and everyone was amazing!
Great location came to the convention center and everything was walkable the city metro was right outside checked in early and everyone was amazing!
Jeff
Had 3 issues:
1) pipes clanging in the room across from the elevators. Pretty loud and heard them all night.
2) Called down to desk because we needed sheets and pillows for pull out couch. They never brought them. for me this is the worst part of the review. This should not happen!
3) Had a very difficult time getting hot water. Ran sink for about 3-5minutes this morning and finally gave up.
Rooms were clean, check in process good. It's a nice place to stay if they get the issues fixed I mentioned. I understand things happen (hot water for example). But noises need to be addressed. And again, not responding to a direct request for the bedding was very disappointing. For the money they charge, that is unacceptable.
1) pipes clanging in the room across from the elevators. Pretty loud and heard them all night.
2) Called down to desk because we needed sheets and pillows for pull out couch. They never brought them. for me this is the worst part of the review. This should not happen!
3) Had a very difficult time getting hot water. Ran sink for about 3-5minutes this morning and finally gave up.
Rooms were clean, check in process good. It's a nice place to stay if they get the issues fixed I mentioned. I understand things happen (hot water for example). But noises need to be addressed. And again, not responding to a direct request for the bedding was very disappointing. For the money they charge, that is unacceptable.
Amanda
Our room was never cleaned and I had requested towels and never received them
Kimberly
Great stay at Rusk House. Clean, modern, and truly felt like home with all the right touches. Ideal downtown location, and the staff was warm and welcoming—like coming home. Would stay again.
Kevin Evan
The only thing missing is free breakfast. The valet parking was convenient but parking is available just across the street. Perfect place to stay for an extended period.
Theresa
Great stay for my daughter and me!
Antonio
Hotel is conveniently located in downtown, room was spacious and bed comfortable. However building is old (in the picture looks more updated). We stayed 3 nights and not once the room got serviced. The one time I asked for coffee to be replenished, they said they would said someone and no one ever showed up. Also the restaurant of the hotel said they were unable to accommodate for shelfish allergies which is kind of standard in most restaurants now a days. This property is overpriced.
Elizabeth
Great stay. Very convenient stylish especially for the price. It's like having your own little apartment in the city. Full kitchen with Fridge. Nice Nespresso machine. Really quiet! Close to Transit and Downtown businesses + offices. Zero shopping nearby, but that's just Downtown Houston.
Gregory Michael
Close proximity to local hotspots. 10 minute walk to stadium.
Tara
It was walking distance to lots of food options and to the convention center.
Chris
Pricing varies from time to time, when the costs are reasonable this is my favorite place to stay
Jeremy
Massive room, very comfortable for a long stay! Affordable, and a great location. I will definitely be back to the Rusk House
PRECIOUS
The room itself was beautiful and very spacious. Felt at home. The customers service was great. Greated upon entry. Will stay again..
Logan
Room was clean and very comfortable
Jose
One of the best places to stay
Shelia
Great location and great rooms for extended stays.
catriece
Room was nice and clean and staff was courteous
Lakeva
The staff, Travis and Brandon, were AMAZING! I loved every bit of our stay and would stay again! This place was gorgeous!!
Jeffrey
Friendly and welcoming staff. Early check-in at no additional cost. Fitness room is excellent. Guest laundry and gourmet coffee at no-cost. Perfect!
Xiaodong
Everything has been fantastic. Room was super clean and spacious!
Tamera
Room was amazing and spaceous
Shayla
Rooms were clean. Bed was amazing. Great walking distance from restaurants
Lea
Room was clean and well furnished. Fitness room was adequate. Nice coffee machine in the lobby and water machines in the hallway on each floor. Place felt secure as the exterior doors required keycard for access. Bed was a bit soft for my liking but it was ok. I like th curtains blocked out the daylight. Close access to the metro rail and plenty of parking garages and restaurants in the area.
Ray Don
Check-in and in/out flow was offbeat, but the suite room was spacious, crisply clean, and beautifully decorated and appointed. Convenience to downtown activities and restaurants was awesome, the lobby was a great meeting and relaxation spot, and 24/7 Americanos were better than any morning buffet or snacks.
Victoria
Sad to say but our stay didn’t turn out the way we had hoped. We requested for housekeeping two days in a roll and they failed to provide basic housekeeping services because no housekeeper attended to the room even after we complained. However, we do had to give credit to Brandon, the manager for coming to our room to removed the trash after we personally brought it to his attention about the lack of housekeeping services. So to Brandon, we appreciate you!! Also, the water in the bathroom sink had a fishy smell while brushing your teeth or face, absolutely disgusting to say the least. We made the complain to the maintenance guy who had also acknowledged the fishy smell in the bathroom and he told us he was gonna check to see where the problem was coming from and get back to us but to no surprise we never saw him again. So the problem never got fixed or resolved. Unfortunately, I can’t say that I would recommend The Rusk House or stay here again.
Warren
The breakfast was delicious
Saul
Great staff, nice amenities, super clean. Only minus was the lack of pool, and the sofa bed was uncomfortable. Comfortable as a sofa, but not as a bed.
Natasha
Greatest experience, hotel was attentive to everything I needed, booked another night just because it was the best time!
Thomas
Really comfortable stay, friendly staff, plenty of public transit options nearby too.
Karen
Loved this place!
Carlos M
Nice hotel not very safe aere
Lakeisha
Accommodations were clean & spacious
Genoveva
Great service
Karin
The hotel was gorgeous and the staff was friendly. Would stay there again.
Lacey
This place exceeded my expectations. It was very clean, beautifully decorated, and had a warm, cozy feel that made it feel more like a bnb-style home than a typical hotel room. The space was thoughtfully set up with everything you could possibly need for a comfortable stay, and the amenities (dishes, kitchen supplies etc) made it feel truly livable for a couple, even for a long visit.
It’s clear the property management put care into every detail. The accommodations were convenient, welcoming, and made the entire experience stress-free. I would absolutely stay here again!
It’s clear the property management put care into every detail. The accommodations were convenient, welcoming, and made the entire experience stress-free. I would absolutely stay here again!
Rod
It was great
colton
Staff was very nice. Valet was very professional and on time. Seems to be a very nice area and didnt have any concerns at all.
David
Very nice place to stay downtown. There’s lots to see and do once you learn the lay of the land. Recommended.
catherine
Staff courteous, nicely decorated, would be good for extended stay as full kitchen. Valet parking expensive but that is anywhere in Houston
SONIA
Clean rooms, valet was amazing. Just an overall amazing stay
Jailyn
Clean rooms
Emil
I was at the 17th floor suite and found the unit very noisy wtih street noise below on Rusk.
Unit also had a leak in the toilet (which facilities fixed but there was water pooled in the unit when we walked in), loud refrigerator compressor (i unplugged it after the 3rd night).
Unit also had a leak in the toilet (which facilities fixed but there was water pooled in the unit when we walked in), loud refrigerator compressor (i unplugged it after the 3rd night).
Ebrahim
Perfect and affordable
Aneesa
The room was not hoovered. There was no hand soap... And as soon I came in I was hit by a really weird smell. You can't open the window/ there isn't a vent system so I was stuck with the smell.
Ashly
Loved the suite.
Gillian
We stayed for a week. It was a good sized space. We were looking for a place to stay with a kitchen. It generally looked like the pictures. I was able to walk to my event. Area is quiet during the week but louder on the wekend. We had noisy neighbors during the weekend. Could hear them easily. Place was clean, but not immaculate. There is no cleaning service for the week. We asked for someone to give us new towels and empty the trash in the middle of the week, but no one showed. The TV had limited channels and we were unable to link our devices to the TV for our streaming services. The bed was very comfortable, but the couch was not. We utilized the free coffee, fitness room and laundry. Not as many places to eat in the area as we expected, but we easily took ubers outside of the downtown area. There were a number of homeless people, but that is not the fault of the hotel. Hotel had good security at the front door. Staff were ok, not overly friendly. Reservation office closed on Sundays (I had a question about my reservation).
Diane
The hotel was convenient for walking to restaurants and the convention center. It was modern, clean and comfortable. The staff were helpful and friendly. The cafe breakfast was quite good. Espresso machine in the lobby is a very nice touch. One issue I had, perhaps just because of where my room was, was very loud clanging in the elevator shaft. I used ear plugs to sleep, so I could dampen the sound.
Norberto
Great place to stay.
Claudia
The only issue I had was with trying to find the hotel. There's no real signage, so I circled it multiple times. Other than that, it was so beautiful. The rooms are actual apartments, so I loved it! Would definitely stay here again!
kenneth
Very nice downtown location. Near a lot or attractions and dining options. Took the city bus to and from the airport it was only a dollar:) Used the Train and bus for most of my trip. A cheap and convenient option once I figured it out. Very nice hotel highly recommend it.
Harmony
The property is quiet and laid back. I will say that the room I resided in had a little bit of noise for it was near an elevator. Also, the shower curtain was dirty. Otherwise everything was satisfactory
Nicholas
We enjoyed our stay and the room was very nice.
Florencio
Clean rooms with lots of space. Lots of things within walking distance.
Margarita
Beautiful space! Comfortable and flexible for our needs. The location was convenient as well. Close to the mosts active areas of downtown but not so central that it's overwhelming.
Raven
Location was perfect & walking distance of 10-15 mins to our destination & to get something to eat late night on Main street! Hotel check in was easy & room was cute & very comfortable & I felt very secure. Parking overnight in the deck was the only option at 22$ for overnight. The only complaint was there was evidence of an animal being in the bed & there was animal hair on the bathroom floor & on the wash rags. I usually bring my own towels/cloths but it was a 24 hour stay. Other than that 10/10 stay & will definitely be staying here again!
Linda
The room was great. Clean and the staff was nice. Will definitely stay again. My favorite place!
Missy
Comfortable stay
The apartment was well appointed and designed. The bed was AMAZING! The kitchen had most items necessary for a week stay. The microwave-oven had directions in Spanish so it was not easy to navigate cooking. Dishwasher did not work. The phone hotel phone did not work, but the hotel's texting AI was great, easy to get attention by texting for towels, trash bags etc. They had a Nespresso coffee machine in kitchen, but did not use since they charged for the capsules. Next stay I will bring my own. I went down to lobby each morning for coffee from their wonderful machine for free. Towels were plush. Access to printer was great. Lobby is beautiful with cool music piped in. Very hip with good design. Great stay for a business trip. Saved money on dining by using kitchen and stocking fridge with food. One problem initially was that we were driving around looking for 'Rusk House' on the building. We saw Club Quarters had the address and was confused. I suggest they have some signage on bldg with both names. Also some of the staff had a snooty attittude, but most were very nice, accomodating.
Tiffany
Great stay!
Edmond
Valet guys are the best THE BEST thank you
Debbie
The staff were very dismissive, unfriendly and not helpful. Absolutely no acknowledgment when we arrived as they were more interested in their personal devices and social media than attending to guests. They gave incorrect information when they finally did interact.
I clearly booked apartment for 3 guests and the pull out sofa had dirty linen.
Housekeeping promptly removed and gave me new sheets in which I had to make my own bed.
Housekeeping also advised if we wanted servicing to remove dnd sign from door.
One of the days removed sign and when we arrived back quite late in the evening room had not been serviced.
Our booking included full breakfast however the cafe waiter got annoyed with us when w presented voucher and told us we were not entitled to it and wanted to charge us, however the booking clearly stated we were entitled and we had been given a voucher for 3 guests on our check in.
Tolled kept running all night. Very noisy outside with music blaring at 3am.
Although the building and rooms were lovely the general experience at The Rusk was very disappointing and will never book their again. As well as will tell every friend, colleagues etc not to bother with this accommodation.
Houston has a lot of competition with great cities in the US however service in general in Houston was the worst I had ever experienced in any city. With World Cup coming in few years Houston really needs improve their overall service.
I clearly booked apartment for 3 guests and the pull out sofa had dirty linen.
Housekeeping promptly removed and gave me new sheets in which I had to make my own bed.
Housekeeping also advised if we wanted servicing to remove dnd sign from door.
One of the days removed sign and when we arrived back quite late in the evening room had not been serviced.
Our booking included full breakfast however the cafe waiter got annoyed with us when w presented voucher and told us we were not entitled to it and wanted to charge us, however the booking clearly stated we were entitled and we had been given a voucher for 3 guests on our check in.
Tolled kept running all night. Very noisy outside with music blaring at 3am.
Although the building and rooms were lovely the general experience at The Rusk was very disappointing and will never book their again. As well as will tell every friend, colleagues etc not to bother with this accommodation.
Houston has a lot of competition with great cities in the US however service in general in Houston was the worst I had ever experienced in any city. With World Cup coming in few years Houston really needs improve their overall service.
Armando
Great place to stay when in downtown Houston.
Nina
I felt secure and safe, that I will stay there again. The food at the place is great. I loved the shrimp and grits. Also loved the veggie omelet.
Location & surroundings
Rusk House Serviced Apartments
1085 Rusk Street Suite B, Houston, United States
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Rusk House Serviced Apartments
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