Name: C. Baldwin, Curio Collection by Hilton
Address: 400 Dallas Street, Houston, 77002, US

6/10

Pleasant

23 Jul 2026

Amelia

I appreciate having access to the house car, definity one of my favorite things about the hotel.

Friends

8/10

Excellent

20 Jul 2026

Nicholas

Streaming services are needed

Partner

10/10

Exceptional

18 Jul 2026

Randy

Great people, great service. Convenient, comfortable and clean. I’ll be back

Self

10/10

Exceptional

16 Jul 2026

Adam

Room was pretty great however I kept finding long dark hair in the bed and in the shower. Not sure if it was from a previous visitor but it was a little annoying but not enough to complain about.

Self

10/10

Exceptional

01 Jul 2026

Sierra

This has been my favorite stay at any hotel. The staff is so friendly and helpful. I had no issue getting early check in even though It was around 10am & check in was at 3pm. The staff immediately helped us get our bags up to the room & even kept them locked away for us after check-out so we could explore a bit more before heading to the airport. My favorite thing about my stay was the complimentary transportation within 2 miles. They took us around in a nice, clean Tesla and had us feeling so important lol. I would 100000% stay again!

Partner

10/10

Exceptional

30 Jun 2026

Lori

Parking is a little expensive!

Friends

10/10

Exceptional

27 Jun 2026

Marcedeez

The room was nice and the lobby

10/10

Exceptional

24 Jun 2026

Briana

Stayed here a one night staycation and LOVED it. The room was well decorated, bed was very comfortable, and water pressure in the rainfall shower head amazing. All things I always hope for when staying at a hotel. We received a $20 credit for room service and ordered the margarita pizza and it was genuinely probably the best I’ve ever had (and I’ve had quite a few!). I’ll go back to the restaurant just for the pizza! Highly recommend this hotel and its friendly staff.

Partner

10/10

Exceptional

23 Jun 2026

Kaitlyn

I enjoyed the bar and breakfast. Staff was accommodating. Clean room.

Self

10/10

Exceptional

12 Jun 2026

john

Great hotel. Love the staff too

10/10

Exceptional

10 Jun 2026

Melody

From the moment I arrived to checkout, the team at C. Baldwin made our one year anniversary trip truly unforgettable.
Kevin handled my registration the day before with ease and got us set up on a high floor. Renee and Marysol took care of check-in and check-out with so much warmth, friendly jokes and genuine care that immediately made us feel at home. Khalil went above and beyond the entire stay, checking in on us via text, coordinating housekeeping and fulfilling every request including an iron, a fridge and more. He even upgraded us to a suite with a beautiful view.
And then there is Joshua. The valet who greeted us with a huge smile and a joke that made us laugh every single day. He helped with our luggage each time without hesitation and brought so much joy to every arrival and departure.
The room was stunning, the service was exceptional and every person we encountered made us feel genuinely valued. We will absolutely be back and will be asking for this same team by name.

Partner

10/10

Exceptional

09 Jun 2026

Fernando

Fantastic property in downtown Houston. Close to the Museum and Library Districts. Ample and tastefully decorated public areas. Apple and well laid out rooms, although some of the furniture is calling from a little maintenance. Helpful and friendly staff.

Family

10/10

Exceptional

31 May 2026

Martina

i would definitely come back. we enjoyed our stay & the friendly helpful staff. definitely recommend

Partner

4/10

Poor

30 May 2026

Brandon

Room cabinets was is horrible shape , mold around shower. Ac didn’t work . Shower drain was full of hair . Pillow cover dirty . No covers just sheets

Partner

8/10

Excellent

30 May 2026

Huyen Thi Bich

Clean room

Family_with_children

10/10

Exceptional

27 May 2026

terrence

BEAUTIFUL HOTEL! I would highly recommend!

Family_with_children

10/10

Exceptional

25 May 2026

Dominick

I had an amazing solo staycation at the C Baldwin Hotel. I booked the corner room and absolutely loved how big it was. The best part was definitely the windows — the room was basically surrounded by them, and the nighttime city views were beautiful.

Honestly, it didn’t bother me that there wasn’t a pool or extra amenities because that’s not why I booked the stay. I wanted a relaxing, upscale getaway and that’s exactly what I got. I also appreciated having the valet option available because it made everything easier.

I was disappointed that the restaurant was closed during my stay, but thankfully I was still able to order food at the bar. The food ended up being really good, the drinks were delicious, and the staff was super friendly. I also loved how quiet the hotel was overall.

A few small things I noticed: the bed was a little hard for my liking, the bathroom vent was extremely loud and randomly came on, and I do wish they had hand soap in the restroom. Also, for the price of the hotel, I really feel like they should offer complimentary breakfast. The breakfast was delicious by the way, but $27 for an omelette and bacon is kind of crazy.

Overall, this hotel — and pretty much everything around it — is definitely on the expensive side, but if you enjoy staying somewhere nice and treating yourself, it’s absolutely worth it. I would definitely stay here again.

Self

6/10

Pleasant

25 May 2026

Danielle

Room was nice

Expedia says they have double king beds… that not true.

Parking is $80 a day

Came on the weekend and the restaurant was closed all day Sunday and Monday. I called down stairs and they told me it was open stood around for 20 min to find out it was closed.

The valet people dropped a pack of cigarettes in my car.

If this is supposed to be 5 star they definitely need to turn it up a notch

Partner

10/10

Exceptional

23 May 2026

Tristan

I loved the room and the view, and the downstairs bar has a nice vibe, really cozy

Partner

10/10

Exceptional

19 May 2026

Mayra

Good area

Partner

10/10

Exceptional

05 May 2026

Luis

Great experience every time!!

Partner

10/10

Exceptional

03 May 2026

Kevin

My stay at the Baldwin was amazing. The staff was very helpful and very professional. It was my wife's birthday and she had recently got a huge promotion at work the staff provided us with a bottle of champagne and a fruit tray. My wife was very very satisfied with everything and she is talking about going back. I would definitely recommend staying here.

Partner

10/10

Exceptional

03 May 2026

Marcus

The staff was friendly, and the hotel is next to a lot of museums and restaurants.

Partner

10/10

Exceptional

28 Apr 2026

Yanelly

Clean room and great staff

Self

10/10

Exceptional

24 Apr 2026

Desiree

Awesome place to stay while visiting downtown Houdton. Staff were great as well.

Self

10/10

Exceptional

22 Apr 2026

Sharde

Time for a lil update or some artwork in the rooms. Very bland.

Partner

8/10

Excellent

14 Apr 2026

Ronald

Generally nice. No pool or hot tub.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Trina

Everything is aka art

6/10

Pleasant

07 Apr 2026

Faridah

I was disappointed by the missing hairdryer and long times iit took for room service to respond!

4/10

Poor

04 Apr 2026

ashley

My key card stopped working, valet was not connected to my room so I had to call to get it or wait downstairs.

The fee for a late checkout is just the price of a full stay

Partner

10/10

Exceptional

26 Mar 2026

Sayma

Brilliant stay, room was great and clean, love the gym! 🙌

Self

8/10

Excellent

22 Mar 2026

Judimar

The hotel is in good conditions but the services would be better. Checking was ok, should be better for a 4 stars hotel, no was a hair dryer on the room by mistake and I had to call 3 times to get one after an hour, shower cap was not replaced after first day, rude and poor check out at the front desk. It could be a better hotel customer service

Partner

10/10

Exceptional

21 Mar 2026

Phillip

The staff here are so friendly. The room ambient lighting is good

10/10

Exceptional

20 Mar 2026

Charles

It was great

Friends_and_family Friends

6/10

Pleasant

16 Mar 2026

Tiffani

The room and building was amazing, the staff checking in was not the best. Upon checking in they told us our reservation got cancelled despite having a confirmation email. The staff at the front desk was horrible she did not provide any assistance on getting things sorted out she pretty much told us “ oh well, you’ll have to rebook another room” after speaking with someone else they were able to find out reservation and everything got sorted out.

Family

2/10

Poor

06 Mar 2026

Carlos

Management no good they gave me the wrong room from what i booked.

Partner

6/10

Pleasant

06 Mar 2026

Richard

I wish the room had a refrigerator and there was access to a microwave somewhere.

Family

10/10

Exceptional

02 Mar 2026

TAMMY

Several nice restaurants within walking distance. Staff was very accommodating. Valet parking had excellent customer service. Khalil at the front desk was amazing and Alex was great too!

Family

6/10

Pleasant

28 Feb 2026

Jennifer

I think the hotel was overwhelmed and understaffed when we went. They didn’t have drivers for the car service

8/10

Excellent

23 Feb 2026

William

Very small room that had an open window to the restroom you couldn’t cover.

6/10

Pleasant

16 Feb 2026

Sharena

It was okay. The common areas were very nice and the food at the bar was good, but our room had a table with only one chair, no robes or slippers, and no lotion. I was surprised as we’ve had very nice stays at Hilton Curio properties before.

Leisure Partner

6/10

Pleasant

15 Feb 2026

Florentin

Access to fridge, iron and robes. Parking cost excessive and staff wasnt top notch.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Justice

My favorite place to stay when I’m in town.

8/10

Excellent

06 Feb 2026

Johnnie

Love their signature scent as you walk into the hotel!

Friends_and_family Family

2/10

Poor

01 Feb 2026

Armando

valet was not it they would not find my keys everytime they ended up charging me some fees i was never told about sorry but never again won’t recommend it

Business Friends

10/10

Exceptional

23 Jan 2026

Brian

One of the hostess’ at the front desk was rude, but I wont discredit the establishment cause of them. The property was small but well put together. Valet was on point. The room was good and the shower was a waterfall shower head (I think thats what its called). The location is perfect if you’re visiting the performance arts area. Easily walkable as I did. All in all it was a good stay.

Leisure Self

10/10

Exceptional

21 Jan 2026

Jessica

Everything was amazing as always!

Leisure Family

8/10

Excellent

18 Jan 2026

Christie

Was a little disappointed to find out Rosalie’s was not open on the weekends as advertised showing open online. Breakfast buffet available for a fee. Shuttle will only drop off 2 mile distance (not even 2.4 miles) and does not pick up. Overall, decent place. No parking on site and must valet. Valet is quite expensive for overnight with not discount for stay

Leisure Friends

6/10

Pleasant

16 Jan 2026

John

Room was lacking amenities. No refrigerator. No microwave. Bathroom was missing hand soap. Room had a small table for dining but only one chair. Room had a good view and a good location. Overpriced for what is provided.

Friends_and_family Family

6/10

Pleasant

13 Jan 2026

Eduardo

El hotel en excelentes condiciones y muy agradable. Los detalles que tuve en mi estancia fue que el agua caliente salia muy poco caliente casi tibia y mis dispensadores de jabon y shampoo no tenian líquido y nunca los rellenaron.

Friends_and_family Friends

2/10

Poor

11 Jan 2026

Joaquin

I couldn't get in; many police officers blocked the entrance, and I couldn't get a refund.

10/10

Exceptional

11 Jan 2026

Connie

Everything was perfect

4/10

Poor

08 Jan 2026

Taylor

Nice s

10/10

Exceptional

29 Dec 2025

Garity Kite

Beautiful place

6/10

Pleasant

28 Dec 2025

Monique

Everything was nice I just didn’t like the $23 fee that is tacked on and you HAVE to pay it in either food to the room or you just paying $23 there’s no way around it… also $70 a night for valet parking is RIDICULOUS!!

Leisure Family

10/10

Exceptional

22 Dec 2025

Vernetta

Clean room

Leisure Partner

10/10

Exceptional

22 Dec 2025

Valerie

great staff , good dining options .

Self

6/10

Pleasant

21 Dec 2025

MICHEL

This has been our 3rd stay here and it was a bit disappointing this time, room lacked cleanliness, check in is 3pm I arrived almost 4pm and room was not ready, bedding had holes and didnt look clean!

Leisure Partner

2/10

Poor

21 Dec 2025

Kayleen

After requesting a room with no adjoining door, we were assigned a room with an adjoining door in this weird corner on the 14th floor with another room attached really close with a shared entrance.

As soon as we walked in we knew there was probably going to be trouble as the room already smelled like marijuana, it was dingy, the shower tiles were brown, tape hanging on the wall from a previous party. After getting back from our event, we hadn’t been in the room for more than 20 minutes when the very very strong smell of marijuana came wafting through the adjoining door, it felt like we were in the same room with the neighbors obviously smoking. We tried to call down to the front desk but kept getting a busy signal so we had to walk down and request a new room because there was no way we were gonna be able to spend the night in a room full of marijuana smoke. The front desk gave us a new room, but also asked before they gave us a new room if we just wanted security to come up and just take care of the neighbors. As if that was my problem to deal with?

The next room was one level up, miraculously, no adjoining door, much nicer than the one we had been given on the 14th floor, but the shower tire tiles were still brown and room was dingy, paper thin walls, you can hear an entire conversation next door. SMH

Not worth the time, aggravation and definitely the price we paid to stay. Next time I’d choose just to stay home.

Business_and_leisure Partner

8/10

Excellent

15 Dec 2025

Daniel

The room was clean and the staff was excellent.For my taste, the lighting was poor and the shower partition was not wide enough, allowing water to splatter onto the bathroom floor.

2/10

Poor

15 Dec 2025

Ory Ben

The worst stay ever! The cleanning staff never showed up, we had to change rooms as the room service wouldnt even pick up trays from the night before. They even charge a luxury property fee that is ridiculous as they cant even change towels or pick up food trays.

Leisure Partner

2/10

Poor

14 Dec 2025

Jarvee

Horrible

Business_and_leisure Family_with_children

6/10

Pleasant

14 Dec 2025

Shavon

Although I truly appreciate an updated hotel room. The cost/fees for this hotel is overly priced. I stayed in a single bed room with no way to warm up food nor a table to sit at to eat take out food. My last morning shower was lukewarm & I checked out 2hrs early. The hotels website needs to be updated as it shares the hotel has airport shuttle and Italian restaurant. I contacted the front desk who shared the shuffle only travel up to 2mile radius & the restaurant has breakfast, another has take to go. I asked if the front desk could transfer me to the restaurant for more information & they were unable to do so then advice I walk in. Wow

Self

2/10

Poor

12 Dec 2025

Zaid

Staff was short handed, people next door having a normal conversation was heard thru the walls, the high floor view was a parking garage, and the sofa had white “stains”.

8/10

Excellent

11 Dec 2025

Christofer

Staff was great. The room could use a few upgrades like a desk and microwave. Spent way too much money not to have those. Also would recommend something different for the shower instead of the half shower glass.

Business_and_leisure Friends

10/10

Exceptional

07 Dec 2025

Chuck

Always a great time at the C. Baldwin and we plan on going back!

Partner

10/10

Exceptional

06 Dec 2025

Shanola

The best hotel in Houston!

Family

4/10

Poor

22 Nov 2025

TLynne

The first room smelled of cigarette smoke even though this is a no smoking hotel. I was moved to a second room that was very dusty. There was also the smell of marijuana in the elevator. Valet parking is $67.00! It is walkable and there a great restaurant around the corner called Guard and Grace. The food and service was top notch!

Leisure Friends

10/10

Exceptional

21 Nov 2025

Michelle

Beautiful hotel, decor was nice and the people were friendly.

Leisure

2/10

Poor

16 Nov 2025

BreAnna

The front desk lady was not helpful. She seemed to have an attitude. The shower water kept running after attempting to turn it off multiple times. Valet never had the vehicle ready every time we called ahead of time. We asked for a corner upper room before booking, was promised one and when we checked in we were told that they were sold out. I’m highly disappointed.

Leisure Partner

10/10

Exceptional

13 Nov 2025

Anna

Great staff and great location

10/10

Exceptional

12 Nov 2025

Dwayne

Beautiful room

Leisure Partner

10/10

Exceptional

12 Nov 2025

Malik

Great service and amazing hotel with great rooms

Leisure Partner

6/10

Pleasant

03 Nov 2025

Caroline

The lobby bar bartender was great, the room was clean, but the walls are paper thin! I could hear every word that was said on both sides of my room. Front desk staff was friendly at first, but then they had a shift change and they were not friendly at all.

Leisure Self

10/10

Exceptional

02 Nov 2025

Larry

Awesome

10/10

Exceptional

31 Oct 2025

Jeff

Beautiful property

Leisure Self

10/10

Exceptional

27 Oct 2025

Brande

.

8/10

Excellent

25 Oct 2025

Mirenda

We love Hotels with ceiling to floor windows. The Windows did not give us clear views which defeats the purpose. It needs to be cleaned. But the Overall hotel is clean and smells really nice. Please clean the windows for a better view.

Partner

10/10

Exceptional

14 Oct 2025

Misty

Clean, smells good, comfortable bed

10/10

Exceptional

13 Oct 2025

Antonio

Everything was great other than no real refrigerator or microwave in the rooms , i enjoyed my stay

Business_and_leisure Partner

4/10

Poor

08 Oct 2025

Ken

Our experience

The front desk people are not informed about their hotel and overall, not helpful in any way. Couldn’t tell us where the light switch was, brought up shampoo when we asked for lotion, missing hairdryer that finally came up 30 min later, etc. need to be trained.
Had a box delivered days before arrived with confirmation of delivery and confirmation of who signed and where it was delivered. This was a needed delivery for my business trip. 3 different people, managers included could not locate the box. We even left our contact info for them to email me if it was found. When we checked out, it was magically waiting behind the desk but by this time, it was useless to us as my meetings had ended. Only Toya was helpful, noticed the box and was willing to go out of her way to accommodate us.
They charge $20/day that must be spent or charged otherwise. Their restaurant was only open for breakfast and lunch but not dinner. The bar was available but freezing cold. They charged $5 for a self serve coffee machine but never had any cream. I usually don’t write reviews and especially not negative ones but when paying this type of money to stay at a curio hotel, you’d expect a lot more professionalism and customer service.

Business

4/10

Poor

08 Oct 2025

Barbara

Her - There was nothing to do in that area over the weekend. The breakfast was overpriced and just okay. The staff was rude. The first room stunk. There were no amenities. Overpriced.
Him - No refrigerator. No ice bucket. No closet. No soap dish. Bathroom with its plate glass window facing the room was designed for exhibitionist. One small bar of soap and one bottle of water provided in a king room for 2 days. Not enough towels provided. Trash was never emptied; it was overflowing by time we left. Toiler seat was loose almost causing injury. Paper thin walls meant we heard conversations from both adjacent neighbors. Front desk staff was surly to the point of being rude. Their motto is to be a Rule Breaker. Well, they broke a rule to treat their guests decently. We'll never stay there again!

4/10

Poor

05 Oct 2025

Alison

No customer service. No amenities. Nowhere to buy convenience items

Leisure Family

10/10

Exceptional

30 Sep 2025

Steven

I loved the shuttle/

Business

10/10

Exceptional

30 Sep 2025

Kelly

This is the second time I’ve stayed here and I highly recommend. The staff is wonderful, easy check in, great location, and safe area.

Friends_and_family Friends

6/10

Pleasant

28 Sep 2025

William

Was expecting more since it’s a “collection” hotel. Shower is not comfortable with half of it being open air and no door. Had to request services several times. Lights above bed did not work.

Leisure Friends

2/10

Poor

26 Sep 2025

Nhi

$20/night for the wifi is so ridiculous!

10/10

Exceptional

24 Sep 2025

Michael

Gorgeous hotel and great staff!

Leisure Self

10/10

Exceptional

19 Sep 2025

Deja

Great!

Leisure Friends

4/10

Poor

17 Sep 2025

taylor

the bathroom sink and the shower didnt drain properly so I was always standing in a pool of water. The motion sensor lights which I was unable to shut off kept going off in the middle of the night waking us up every night we stayed there. As well as my rooms cleanliness was sub par - lots of dust and oily finger prints on the door.

Business_and_leisure Partner

8/10

Excellent

15 Sep 2025

Daniel

The establishment was very modern and appealing. It was just unfortunate the customer service didn't translate as well. The complimentary car service was amazing and their customer service definitely stood out in comparison to the people in the hotel.

Leisure Family

10/10

Exceptional

14 Sep 2025

Eduardo

Good service. I forgot my astros cap in truck and the valet was easy to talk to and they delivered it up to my room.very nice of them

6/10

Pleasant

14 Sep 2025

Gareth

The staff was very nice, as was the bar area. I didn’t like the room, as it was dark and drab. We made the best of it, but it was low on my list of favorite hotels. The area in Houston is ok, not very pretty. The only parking was a couple blocks away ($25/day) or I would have to pay $60+ per day for mandatory valet parking.

Leisure Partner

8/10

Excellent

14 Sep 2025

April

Ultimately I was very pleased with my stay. And I have Darius the front office manager to thank for that! My stay started off a bit rocky, as the room I booked was not what I expected - it didn't match the specific room I chose online at all. Additionally, the room itself was quite dirty and felt soiled. Needless to say, I was very unhappy. I chose Baldwin because I had a very specific vision for celebrating my 46th birthday, and the shower outlooking the window/city view was what I looked forward to the most. When I complained to the manager that the room was nothing like that which was advertised, the manager on site - Darius - graciously moved me to a corner Jr. Executive Suite on the 20th floor! THIS was the highlight of my stay. The room was beautiful! Clean, super spacious and airy... welcoming! Perfect for a birthday staycation! Everything from that point on was great! I thoroughly enjoyed my stay and am thankful that Darius made it a priority to ensure my satisfaction! Beautiful hotel! Beautiful people!

I would make one side note: the staff at the front desk, while very friendly, often seemed quite preoccupied, and never did I experience them greeting me, before I did them. Sometimes, I didn't even get a response. I think tweaking this minor detail may be a huge elevation in the overall experience of an already great place to be. Just my two cents!

The valet crew on the other hand were incredibly friendly, welcoming and accommodating. Particularly appreciated Ron!

Leisure Partner

6/10

Pleasant

14 Sep 2025

Tyqunda

The hotel was not worth the money

Leisure Friends

10/10

Exceptional

12 Sep 2025

Jade

Very clean rooms