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Nagoya Hill Hotel Batam
Batam · Indonesia
Jl. Teuku Umar Superblock Nagoya HillView location
8.6/10Excellent191 Reviews
Cleanliness8.8/10 8.8
Service8.8/10 8.8
Comfort8.4/10 8.4
Condition8.4/10 8.4
Neighborhood9.2/10 9.2
Amenities8.2/10 8.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Nagoya Hill Hotel Batam
Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Featured amenities include a business center, express check-in, and express check-out.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 232 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Private bathrooms with showers feature complimentary toiletries and hair dryers.
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With a stay at Nagoya Hill Hotel Batam in Batam (Nagoya (Lubuk Baja)), you'll be a 2-minute drive from Nagoya Hill Mall and 7 minutes from Batam Centre Ferry Terminal. This hotel is 4.3 mi (6.8 km) from Batam Centre and 1.5 mi (2.4 km) from Harbour Bay Ferry Terminal.
Make yourself at home in one of the 232 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Private host property
Pets not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: IDR 1000000.0 per night
We have included all charges provided to us by the property.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Property Registration Number 55110, 9120007172684
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Minimal age
18
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Optional fees
- Airport shuttle fee: IDR 160000 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Chinese (Mandarin)
Indonesian
Nearby attractions
Nagoya Hill Mall
0.1 km / 0.1 mi
Grand Batam Mall
2.1 km / 1.3 mi
BCS Mall
2.4 km / 1.5 mi
Harbour Bay Ferry Terminal
2.5 km / 1.6 mi
Maha Vihara Duta Maitreya Buddhist Temple
3.9 km / 2.4 mi
One Batam Mall
6.2 km / 3.9 mi
Miniature House Indonesia
6.2 km / 3.9 mi
Batam Center Shopping Area
6.8 km / 4.2 mi
Batam Centre
6.8 km / 4.3 mi
Batam Centre Ferry Terminal
6.9 km / 4.3 mi
Ocarina Park
7 km / 4.4 mi
Museum Batam Raja Ali Haji
7.1 km / 4.4 mi
Mega Mall
7.2 km / 4.5 mi
Batam Sign
7.3 km / 4.5 mi
Kepri Mall
7.4 km / 4.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 232
- hotel
- American Express
- MasterCard
- Visa
- Airport
- Harbour
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
Show 45 more facilities & services
- Wi-fi
- Car hireExtra charge
- Transfer service
- Airport ShuttleExtra charge
- Room service
- Laundry service
- Babysitting service
- Bellboy serviceExtra charge
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Terrace
- Concierge
- NewspapersExtra charge
- Luggage room
- Clothes dryer
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant
- Smoking areaExtra charge
- Highchairs
- Poolside snack bar
- Banquet hall
- Conference room
- Meeting room: 1
- Business centre
- FaxExtra charge
- Indoor freshwater pool
- Outdoor freshwater pool
- Children’s swimming area
- Kids’ clubExtra charge
- Sauna
- MassageExtra charge
- Spa treatmentsExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Deposit on arrival
- Identification card at arrival
- Non-smoking establishment
- Fitness
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
JUNIOR SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
TWIN SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIOR QUEEN BEDTWIN • SUPERIOR QUEEN BEDTWN.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
TWIN SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNagoya Hill Hotel Batam
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Nagoya Hill Hotel Batam
75
reviews shown
JOSEPH ROBERT
Room was clean n bed was good.
But traffic was disturbing at night.
Breakfast was yummy n Staffs were friendly.
But traffic was disturbing at night.
Breakfast was yummy n Staffs were friendly.
Hamzah
As always the accommodation was excellent. The welcoming staff from security to front desk with a smile and courteous. Love to spend time during the evenings at level 1 lounge was relaxing and great hospitality from the waiters. There are always room of improvements to focus on customer / guest attractions. Thank you will visit again if the pricing is wright.
Li Chin
location is excellent. But bedsheets n towels need to b refreshed.. duvet got body smell
Vivien
aircon leaked at night. Technician took 30min to repair it, but it's disruptive when you want to rest.
Mark
Room was clean and tidy the staff and the amenities great. great location.
ASHARI
Yes
henry
The hotel room is clean. Breakfast is excellent..Counter service at main lobby is effective and good..
I was on a stay for 2 nights at this hotel and everything was so good and up to standard....Definitely will go back to this hotel again.....
I was on a stay for 2 nights at this hotel and everything was so good and up to standard....Definitely will go back to this hotel again.....
Polivios
The hotel employees are well trained and informed about the hotel business, and they are all very friendly and helpful! A great place to visit and enjoy!
Mina
Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal.
Special kudos to hotel staff, especially the room service team.
Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking.
I will definitely return and strongly recommend to anyone visiting Batam.
Special kudos to hotel staff, especially the room service team.
Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking.
I will definitely return and strongly recommend to anyone visiting Batam.
Sankaran
Staff and service very good. Reception staff and doorman very friendly. Friendly GM too
Sok Hwa
clean, nice ambient and friendly staff
suriyani
convenient
Sharifah
Relaxing trip...will do it again soon
Verified traveler
Great location just behind Nagoya shopping mall and across many spa houses.
Room is also clean and bed is comfortable.
Room is also clean and bed is comfortable.
Muthu
The location was good but the hotel are employing trainees and as such the rooms are not cleaned and maintained to a good standard.
I stayed there for 5 nights and every night I return my room something is missing such as bathroom mats.
Do they expect me to come at 1am in the morning and call reception to say these are missing.
The staff at reception were great Alejandro at the concierge was great.
I stayed there for 5 nights and every night I return my room something is missing such as bathroom mats.
Do they expect me to come at 1am in the morning and call reception to say these are missing.
The staff at reception were great Alejandro at the concierge was great.
ASHARI
Excellent Hotel. Will book this hotel again for my next trip.
Verified traveler
One night transit
hazelle
2nd time staying in this hotel.
Very convenient
Very convenient
Gan
I feel good hotel
PENG SOON
Too noisy stay
Too noisy a lot traffic noise
Roland
Convenience of walking over to Nagoya Hill Shopping Mall.
Tan
The location is great and easy access to other places as well. The shopping mall is right beside the hotel. The breakfast spread is great and the food is delicious. Only thing is the TV in the room. No channels to watch. We only managed to find YouTube which is at very slow rate. We watched until we fall asleep because the channels keep pausing. Anyway we only stayed one night but the experience is still good. Will consider to come stay again next time. It’s a wheelchair friendly hotel. Good.
chee hwee
Hot room
I complain thenaircon in my room is very hot 2 times. Even enhineering came but wasnt able to rectify.
I kept the room aircon on 24/7 . Never remofe my card
I kept the room aircon on 24/7 . Never remofe my card
Carol
Nagoya hill is popular for his location - next to Nagoya hill mall.
But the mall is quite dead. There are a lot of massages places around the area which is great. But facing the road, the sound is bad. We were hearing roaring vehicle sounds at 2am in the middle of the night.
Also, the initial room we got was horrible. Aircon wasn’t working. We turned it on in the afternoon but after 3 hours, the lobby of the hotel was colder than our room. We told reception who sent technicians up who said everything was working fine but after 2 hours, I was still perspiring in an aircon room.
Thankfully they quickly changed the room when I called again. This time the room was cool within 10mins of us turning on the aircon.
The price that we were paying for Nagoya hill is overpriced given the area.
Aston Nagoya hill was cheaper but further from the mall. However that area is really happening where everywhere downstairs is all types of foods. There’s also a permanent pasar malam there. But massage places are little.
I would rather have stayed at Aston Nagoya than Nagoya Hill hotel.
But the mall is quite dead. There are a lot of massages places around the area which is great. But facing the road, the sound is bad. We were hearing roaring vehicle sounds at 2am in the middle of the night.
Also, the initial room we got was horrible. Aircon wasn’t working. We turned it on in the afternoon but after 3 hours, the lobby of the hotel was colder than our room. We told reception who sent technicians up who said everything was working fine but after 2 hours, I was still perspiring in an aircon room.
Thankfully they quickly changed the room when I called again. This time the room was cool within 10mins of us turning on the aircon.
The price that we were paying for Nagoya hill is overpriced given the area.
Aston Nagoya hill was cheaper but further from the mall. However that area is really happening where everywhere downstairs is all types of foods. There’s also a permanent pasar malam there. But massage places are little.
I would rather have stayed at Aston Nagoya than Nagoya Hill hotel.
Eng Wah
Convenient as alot of amenities and massage in the vicinity
JOSEPH ROBERT
First time staying in Nagoya Hills n it was fantastic. It was easy access to Nagoya shopping mall n there are lots of eateries. Breakfast was fabulous, lots of variety of food every day. Will stay again in Nagoya Hills.
Wong
Should give discount for massage
M Razali
Easy access to shopping centre and others part of Batam..
michael
Didn’t get our request double bed, was told rooms fully booked
Hwee Sing
Bedsheet was dirty. Noisy room facing the city view. Small swimming pool. Air con not cold. Tv channel was slow .
Dennis
The disco next to hotel is way noisy!
Location is real good, next to a mall and spas.
Location is real good, next to a mall and spas.
Muthukumar
overall good experience
Sankaran
My overall stay was excellent. Staff very friendly and helpful. Breakfast was good.
Pauline SH
Safe, convenient hotel
Fantastic location though a bit exp. Lots of eateries, malls, safety first!!
Good n wide-spread breakfast
Good n wide-spread breakfast
sulina
very friendly staff from all the area...love it
Chin Soon
good
The 3 days is good .
Lek Chew
Very convenient. Nice breakfast buffer.
CHIT PIN
The staff was very accommodating. I was allowed to check into my room at noon, 2 hours earlier. I was allowed to check out 2 hours later the next day. Probably it was off peak on Monday/Tuesday. The buffet breakfast was good.
The downside was that the traffic noises were quite unbearable as my room was facing a main road. The noise insulation of the glasses was very poor
The downside was that the traffic noises were quite unbearable as my room was facing a main road. The noise insulation of the glasses was very poor
Abdul Rahim
Good service
Nor
It’s so nice and clean too
Ariel
Its noisy late at night, surroundings are a little dirty but the hotel is fine.
Stuart
This property has no integrity whatsoever, when we first checked in, they promised late check out for us until 3pm, after they changed their mind and reverted back to a 1pm check out.
Initially there was no mentioned of additional charges only until the last minute, there are other hotels you can stay at don't waste your time with unsurpolus hotels.
Initially there was no mentioned of additional charges only until the last minute, there are other hotels you can stay at don't waste your time with unsurpolus hotels.
Ash
Very convenient location,right beside shopping mall, with plenty of food and massage options right next door.
ST
Hotel is next to Nagoya Mall. Mall is within 5 minutes from hotel.
AINI
Hospitality
Good service by fontt office staff. Attended to my request promptly.
Verified traveler
Very convenient shopping as Nagoya Hill is just a walk away. Breakfast buffet was vvv good.
Verified traveler
It's Central convenient n good facilities. Shopping is great nice food.
DC
Cannot find anything to nitpick although I'm a typical Singaporean :P:P:P
That reflects very well on the hotel when other online users sees this review :)
That reflects very well on the hotel when other online users sees this review :)
Verified traveler
Hi good morning hotel is Certify to me .
Morning breakfast is Great
Morning breakfast is Great
Vincent
Happy stay
Friendly staff. Clean room and great location
Verified traveler
Was given a very noisy room and couldn’t sleep the whole night
Melvin
Good location to stay!
Very convenient to staying this hotel, the Nagoya hill mall is just nearby.
Overall was ok but I find the bath room towel abit old only.
Overall was ok but I find the bath room towel abit old only.
Verified traveler
Ok but could be better
Room is quite spacious but ants are everywhere in the room. I think the hotel is quite strict on borrowing extras thing like towel and even ask the guest to bring the room towel for the pool. Location is great though.
pete
very good location, one minute walk to large shopping mall. Good breakfast, friendly staff.
Verified traveler
Need some improvement on the soundproof
Bad soundproof. Can hear the people talking at the room next to ours.
Verified traveler
Quite old but excellent location to Nagoya hill mall.
Pricilia
Convenient place, near ferry terminal and shopping mall.
CHAI
The location is good & convenient go to shopping. Have pleasant trip with family.
Yasinah
Superb hotel. My husband and i just stay at hotel because the tv got netflix. We just relax
Verified traveler
Staff very politely and courteous. Maybe for frequent visitor be given special discount
Verified traveler
Booked for 3 in a room but at heck-in was told there are only rooms for 2. Options were to pay more for an extra bed or book another room. Totally Disappointed!
Pricilia
The location quite convenient.
Pricing on high side.
Pricing on high side.
HI
The buffet breakfast was just excellent. From local cuisine to international spread it was just amazing.
Verified traveler
Breakfast buffet is fantastic. The front desk was great and let us check the rooms before we confirm. We were a big group, booking from various agencies. In the last minute we requested for rooms on the same floor. But as we asked for non-smoking rooms, they were kind enough to check the rooms in the smoking/non-smoking area.
The aircon in room 807 could be improved.
Otherwise, it was a great stay! Keep it up!
The aircon in room 807 could be improved.
Otherwise, it was a great stay! Keep it up!
Zoomy
Walking distance to shopping mall. Many varieties of food.
Isham
A short and perfect experience
There is only one word to describe my stay there , PERFECT👏 What you expect for a perfect accomodation .... clean, courteous staffs and good location
Meow Ling
Convenient location! Hotel is clean.
Denise
Lobby is big and spacious. Super near to nagoya mall. Can also do last minute shopping. Price is expensive though.
Verified traveler
Great Location
Stone's Throw away from Nagoya Mall... caught in rain.. but got shelter from mall to hotel... soooo convenient... 1 minute walk away!! :-)
Bryan
Nagoya Hill Hotel
Pleasant stay. Room is clean. Staffs are friendly.
Verified traveler
Like this hotel for its location and friendly staff
Verified traveler
Here the staff is very good and friendly and food
Is very nice.
Is very nice.
Zaidah
GrabDrivers not allowed to fetch passengers
Everything was great, but I dont understand why they do not allow Grab drivers to pick us up at the lobby. Grab drivers are allowed to drop us off but not fetch us. I went in December recently but they allowed it as well. Only this hotel does not allow grab drivers to pick us up. Please do something about this.
ZanM
Super friendly staff and great amenities within walkin distant.
Verified traveler
Took twin room with two single bets, very clean and neat. Maintained well.
Bed sheets needs to be a bit more clean.
Bed sheets needs to be a bit more clean.
Location & surroundings
Nagoya Hill Hotel Batam
Jl. Teuku Umar Superblock Nagoya Hill, Batam, Indonesia
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