Name: Grand Pamir Hotel
Address: Kemal Pasa Mahallesi Geçturk Caddesi, 43, Laleli -fatih / Istanbul, 68100, TR

2/10

Poor

27 Apr 2024

Ayah

There was no room service and they never changed the seats
Or Gave toilet paper

Leisure Family

2/10

Poor

27 Jun 2022

muhammad

The place was terrible no hygiene the bedsheets were dirty with blood stains pillows were with yellow marks some lights in the room were not working after complaining still never got repaired.The was not clean or sheets were not changed.Hardly anyone could speak english.

Leisure Family

6/10

Pleasant

16 Mar 2020

Elias

OK hotel

The hotel was ok, staff was very friendly and helpful, However the hotel was not that great, i stayed in many different hotels but this the lowest rated hotel for me.

Friends_and_family Family

6/10

Pleasant

16 Mar 2020

Elias

Its a 3 star hotel.

It was a nice experience, the hotel was good for the price and the service was excellent, friendly staff and helpful. However the hotel itself was not that much comfortable but like they say \"you get what you pay for\"

Friends_and_family Family

2/10

Poor

04 Aug 2019

Verified traveler

This is the worst hotel I've ever stayed in.
They don't give you any extra blankets, although their covers are light and they tell you not to turn on the air conditioner, either you choke on the heat or get sick of the cold.
Breakfast is bad and bad.
If you lose the key to the door, you pay five dollars instead of the new one.
When I got out of the hotel, they asked me to pay for the sheets and blankets just because they got dirty and could have been washed easily.
Be ware of booking at this hotel

Leisure Family

2/10

Poor

01 Aug 2019

Verified traveler

I’ve never seen bad hotel with bad service as I seen in Grand Pamir.

-the room service kept talking bad about us when they were clean the room, while we are setting in the room. The problem is they though we don’t understand Turkish, but we got their insults clearly.

The booming shock when they asked us 300 Turkish liras because the blankets were dirty. They said they will not been clean so you have to pay their values. What a humiliating way to get money?? However we were aware about this and we took the blankets with us so they will really have to buy new ones, because we believe 100% they would wash them and take the money for them.
The hotel doesn’t deserve any penny we paid for it it’s surrounded by dozens of other hotels which are located in same good location.

Leisure Family

2/10

Poor

06 Jun 2019

PH

Only best thing about this hotel was its location as it is near to Sultanahmet square. Service is terrible, no sense of service and they even charge for water. Staff and even manager don’t speak English fluently so it’s hard to communicate and enquire about how to go around. Breakfast wasn’t good either. They also charge you extra if paying my card.

Leisure Self

10/10

Exceptional

14 Apr 2019

Verified traveler

Excellent hotel and staff!!! Breakfast very good. Room clean and comfort. Thank you very much

Leisure Family

8/10

Excellent

19 Feb 2018

Verified traveler

nice and confit

the hotel is at the end of a quite little road ,, the rooms a quite big and reasonably comfortable, staff was nice but its the location that made it great because almost everything is at walking distance

Partner

8/10

Excellent

03 Jan 2018

Zhanna

nice hotel

convenient location, near transport, clean, quiet and cozy

10/10

Exceptional

23 Sep 2017

jason

Satisfied with my stay at the grand pamir hotel.

Centrally located , helpfull staff, nice breakfast would certainly recommend

Partner

10/10

Exceptional

09 Feb 2017

IK

Very nice and modern hotel run by lovely people

Just returned back to the UK after staying at this hotel for three nights in February 2017.

We caught the Metro train (M1A) from the airport to Aksaray. We did not change to the tram (T1). It turned out to be a short 10 minutes walk and was pleasant and safe, despite being around 10:30/11:00pm!

As we arrived, the staff saw us and came out to help carry our baggage up the few stairs at the entrance. This was very nice and although I insisted that I will help carry the bags, the staff (super quickly) arranged for additional staff to help. As we walked in, they immediately offered us a seat and Tea or Coffee. Keeping in mind it was almost 11pm and we had planned to go out for dinner, I kindly refused but they still brought us water which was much appreciated at the time. Check-in was smooth and the welcome was amazing, but it took around 10/15 mins so make sure you consider this in your intinary.

The rooms were modern and par with any reputable hotel in the UK. The bed was very comfortable with fresh sheets. Ample towels were provided with soap, body wash, shampoo and conditioner. The TV had a handful of International channels and we could also control the temperature in our room. The rooms looked just like the pics.

Breakfast was very good. Buffet but a good combination of Turkish and European foods, both hot and cold. I personally loved their hot chocolate! Excellent location with metro connectivity to Sultanamet and Taksim.

I would definitely recommend this hotel.

2/10

Poor

11 May 2024

Hinna

Very bad experience

Very bad experience.
Not as it shows in the pictures at all. It was dirty with very poor service. Chewinggum on the floor, dirty used towels, yellow toilet paper, bed linnen was full of black spots and funges. Dirty floor, broken seeling and the list is long.

Spa is not included, and is featered with cameras. Staff do not speak english. There are no cups or teabags, and they do not provide anything even if asked.

After long discussion we where upgraded to deluxe rooms, but the cleanliness was as poor as standard rooms. See the pictures

Ruined our 4 nights stay in istanbul.

Friends_and_family Family

2/10

Poor

11 May 2024

Hinna

Very bad experience

Very bad experience.
Not as it shows in the pictures at all. It was dirty with very poor service. Chewinggum on the floor, dirty used towels, yellow toilet paper, bed linnen was full of black spots and funges. Dirty floor, broken seeling and the list is long.

Spa is not included, and is featered with cameras. Staff do not speak english. There are no cups or teabags, and they do not provide anything even if asked.

After long discussion we where upgraded to deluxe rooms, but the cleanliness was as poor as standard rooms. See the pictures

Ruined our 4 nights stay in istanbul. Dont book...

Friends_and_family Family

2/10

Poor

03 Nov 2023

Ernst

Bondefanget og taget som gidsel !

Sendte 3 mails inden opholdet om airport-transfer, som ikk eblev bekræftet. Ved telefonopkald 4 dage før bekræftede man at der var airport-transfer, men at vi skulle sende en hats-app besked. Vi aftalte at vi ikke skulle sende en sådan, da de nu havde alle data om fly etc.
I lufthvanen ingen transfer. 3 opkald il hotellet, 2 blev ikke besvaret - det sidst opkald fik vi besked om at ringe i morgen, da der ikke var nogen der kunne engelsk. Fandt en anden transport. Ankommet til hotellet var der faktisk ingen der kunne engelsk. Dagen efter blev det oplyst at der ikke var transfer fordi jeg ikke havde sendt en Whatsupp-beked. Værelset var med db.seng og ekstraseng, som gjorde at der var meget crowdy. Der manglede håndsæbe og toiletpapir.
Morgenmad var ikke specielt spændende - cornflakes var gamle og bløde, ingen smør - kun margarine.
Rengøring var middelmådig. efter 2 dae oplevede vi at vore kort ikke virkede - de ville kun lukke op hvis vi betalte de 50 euro for transfer - for de havde jo stået og ventet! - det endte med at vi betalte 30 euro for bare at få åbnet vores kort - har forsøgt at klage til hotels.com men har ikke hørt herom endnu

Friends_and_family Friends

2/10

Poor

20 Aug 2023

Hanaa

Hôtel le plus pourrie que j’ai vu de ma vie très sale odeur de cigarette personnel pas du tout professionnel pas d’accueil petit-déjeuner périmé mauvaise odeur dans la salle de petit-déjeuner les toilettes sale pas de papier toilette il mérite pas une étoile et un hotel pas du tout familial c’est que pour la prostitution photo mensongère

Friends_and_family Family

6/10

Pleasant

29 Jul 2023

Birol

Médiocre

Un séjour agréable dans un hôtel très bien situé en centre ville d’Istanbul. Néanmoins je ne suis pas fan du confort et de la propreté !

Friends_and_family Family

10/10

Exceptional

05 Oct 2022

Maja

Bra frukost, och nära till allt.

Leisure Family

2/10

Poor

05 Dec 2021

Yüksel

Otel temiz değildi konforsuzdu

Business

2/10

Poor

14 Nov 2019

Verified traveler

Michts zu empfelen. Unprofesionelle und Unhöflichr personal. GROSSES verbesserungspotenziel Sauberkeit und allgeminzustam virallem bei der Auswah der Personal.Finger weg von das Hotel!!!

Self